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POP! Hotel Gubeng Surabaya

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Very good7.9
Based on379guest ratings
POP! Hotel Gubeng Surabaya
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Swimming pool
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8.4 Excellent location
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8.4Location
  • 800 m to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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          • City view
          • 18 m²
          • 2 single beds or 1 double b...
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                              Nearest essentials

                              • Airports
                                • 13 km
                                • Juanda International Airport (SUB)
                                • 72 km
                                • Abdul Rachman Saleh Airport (MLG)
                              • Bus and rail stations
                                • 800 m
                                • Gubeng Train Station
                                • 3.2 km
                                • Semut Train Station
                              • Hospital or clinic
                                • 350 m
                                • Siloam Hospitals Surabaya
                              • Pharmacy
                                • 800 m
                                • Guardian
                              • Convenience store
                                • 1.5 km
                                • Indomaret
                              • Cash withdrawal
                                • 150 m
                                • ATM

                              More about POP! Hotel Gubeng Surabaya

                              An overview

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                              What they offer

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                              Verified traveler reviews

                              Agoda Reviews (379)
                              Booking.com Reviews (630)

                              7.9

                              Filter by traveler type:
                              • Cleanliness 8.0
                              • Facilities 7.4
                              • Location 8.4
                              • Room comfort and quality 7.7
                              • Service 7.9
                              • Value for money 8.5
                              • Cleanliness 7.8
                              • Facilities 7.3
                              • Location 7.8
                              • Room comfort and quality 7.4
                              • Service 7.6
                              • Value for money 8.2
                              • Cleanliness 8.1
                              • Facilities 7.6
                              • Location 8.6
                              • Room comfort and quality 7.7
                              • Service 8.0
                              • Value for money 8.5
                              • Cleanliness 8.0
                              • Facilities 6.9
                              • Location 8.4
                              • Room comfort and quality 8.1
                              • Service 7.9
                              • Value for money 8.5
                              • Cleanliness 8.3
                              • Facilities 7.6
                              • Location 8.8
                              • Room comfort and quality 7.9
                              • Service 8.0
                              • Value for money 8.6
                              • Cleanliness 8.7
                              • Facilities 7.6
                              • Location 8.1
                              • Room comfort and quality 9.3
                              • Service 8.2
                              • Value for money 9.0
                              • Cleanliness 7.6
                              • Facilities 7.2
                              • Location 8.2
                              • Room comfort and quality 6.0
                              • Service 7.4
                              • Value for money 8.4
                              Provided by verified guests of Agoda
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                              Room type
                              • Pop Room

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                              Showing 338 verified reviews
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                              8.0
                              Prameswari from Indonesia
                              Couple
                              Pop Room
                              Stayed 2 nights in May 2017
                              A budget hotel”
                              We surprised that this hotel located in one property with Harris Hotel. They share the swimming pool on the 5th floor (free pass but you need to bring towels from your room) and a nice lounge on 17th floor (you can take a picture of the ever changing landscape of Surabaya's business district from here). The staff are pretty nice. They'll help you for any inquiry but they don't smile often. The room is 'POP'. Bright paint, unusual bathroom, adequate lighting plus big size TV really make our day. There's adequate parking space too. The breakfast is fair. The food was good but limited variation. Plus, we stayed during holiday, so many families with their children packed the hotel. In the morning, we experienced the most horrible breakfast time. The restaurant was jam packed with people and dirty cutlery everywhere. The staff looked understaff too since no one had a specific task, like taking the dirty cutlery or clean up the table. The serving table was awful since no one clean up the food spill. They even run out of food! We had to wait for another hour to get a decent breakfast. Please improve your service management. There's limited space to smoke too. I wish they have some more or a dedicated smoking room.
                              Reviewed June 03, 2017
                              Heya! Dear Prameswari, Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. We are happy to know that you enjoy your stay with us. We do apologize for any inconvenience occurred during your stay with us. We will trying our best to make better improvement. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppin' Day Harry Permana Putra Asst. Hotel Manager
                              Responded June 05, 2017
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                              POP! Hotel Gubeng Surabaya
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                              5.6
                              Purnomo from Indonesia
                              Solo traveler
                              Pop Room
                              Stayed 1 night in April 2017
                              Above average”
                              I just wish it wasnt portable bathroom
                              Reviewed June 03, 2017
                              Heya! Dear Purnomo, Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. We do apologize for any inconvenience occurred during your stay with us. We will trying our best to make better improvement. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppin' Day Harry Permana Putra Asst. Hotel Manager
                              Responded June 05, 2017
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                              9.6
                              Sisca from Indonesia
                              Family with young children
                              Pop Room
                              Stayed 1 night in May 2017
                              Good”
                              Ok
                              Reviewed May 30, 2017
                              Heya! Dear Sisca Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. We are happy to know that you enjoy your stay with us. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppin' Day Harry Permana Putra Asst. Hotel Manager
                              Responded June 05, 2017
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                              POP! Hotel Gubeng Surabaya
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                              8.0
                              Randy from Indonesia
                              Group
                              Pop Room
                              Stayed 1 night in May 2017
                              What u pay is what u got”
                              Good cheap hotel with minimun facilities.. Very suitable for someone who just need sleep only..
                              Reviewed May 28, 2017
                              Heya! Dear Randy, Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. We are happy to know that you enjoy your stay with us. We do apologize for any inconvenience occurred during your stay with us. We will trying our best to make better improvement. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppin' Day Harry Permana Putra Asst. Hotel Manager
                              Responded June 05, 2017
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                              8.8
                              ABD from Malaysia
                              Group
                              Pop Room
                              Stayed 1 night in April 2017
                              Value For Money”
                              This hotel is really worth your money. Nice varietes of breakfast also included.
                              Reviewed May 22, 2017
                              Heya! Dear ABD, Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. We are happy to know that you enjoy your stay with us. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppin' Day Harry Permana Putra Asst. Hotel Manager
                              Responded June 05, 2017
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                              10.0
                              Elangovan from Malaysia
                              Couple
                              Pop Room
                              Stayed 1 night in May 2017
                              Exceptional”
                              Excellent place to stay, superb friendly staff!!!
                              Reviewed May 11, 2017
                              Heya! Dear Elangovan, Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. We are happy to know that you enjoy your stay with us. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppin' Day Harry Permana Putra Asst. Hotel Manager
                              Responded June 09, 2017
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                              POP! Hotel Gubeng Surabaya
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                              5.6
                              dany from Indonesia
                              Family with young children
                              Pop Room
                              Stayed 1 night in August 2016
                              Above average”
                              I didnt enjoy staying here due to the sound of water splash on plastic bathroom. The room was not comfortable, but its ok when you only sleep at night and go in the morning, they run out card when I ask for second key.
                              Reviewed May 03, 2017
                              Heya! Dear Dany, Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. We are happy to know that you enjoy your stay with us. We do apologize for any inconvenience occurred during your stay with us. We will trying our best to make better improvement. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppin' Day Harry Permana Putra Asst. Hotel Manager
                              Responded June 09, 2017
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                              POP! Hotel Gubeng Surabaya
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                              9.6
                              Dian from Indonesia
                              Group
                              Pop Room
                              Stayed 1 night in April 2017
                              Good n clean budget hotel”
                              Good location, friendly staff, very clean room. Will recommend it for sure..^_^
                              Reviewed April 25, 2017
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                              6.0
                              surya from Indonesia
                              Business traveler
                              Pop Room
                              Stayed 1 night in March 2016
                              Ok”
                              Toilet a bit smelly
                              Reviewed April 24, 2017
                              Heya! Dear Surya, Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. We are happy to know that you enjoy your stay with us. We do apologize for any inconvenience occurred during your stay with us. We will trying our best to make better improvement. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppin' Day Harry Permana Putra Asst. Hotel Manager
                              Responded June 09, 2017
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                              POP! Hotel Gubeng Surabaya
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                              9.2
                              Jeroen from Netherlands
                              Couple
                              Pop Room
                              Stayed 2 nights in April 2017
                              Excellent value hotel with great staff!”
                              Stayed here for 10 days, this hotel had all we needed and was great value for money. The staff was friendly and very helpful! Recommended improvements: Add a proper western choice to the breakfast menu and make sure all rooms have a good cable-TV signal.
                              Reviewed April 22, 2017
                              Heya! Dear Jeroen, Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. We are happy to know that you enjoy your stay with us.Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppin' Day Harry Permana Putra Asst. Hotel Manager
                              Responded June 09, 2017
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                              POP! Hotel Gubeng Surabaya
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