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8.6
Excellent
225 reviews
225 reviews
"Very clean!"
"Excellent, clean location, with helpful staff."
"Great location"
"Rooms were spacious and kept clean everyday;"
"Courtyard room preferably, the cabana is spacious and nice."
9.5
Exceptional
Location rating score
Portola Hotel and Spa
Conveniently situated in the Monterey City Center part of Monterey (CA), this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Monterey Bay Aquarium as well as McAbee Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and spa on-site.
Hygiene Plus
Sparkling clean
140 meters to Monterey State Historic Park
Check-in [24-hour]
370 meters to the beach
Front desk [24-hour]
Valet parking
Pets allowed
Luggage storage
Swimming pool [outdoor]
Hot tub
Cash withdrawal
Contactless check-in/out
3 travelers have booked today.
Value for money | 7.8 |
Location rating | 9.5 |
Nearest airport | Monterey Regional Airport (MRY) |
Distance to airport | 4.2 km |
Does Portola Hotel and Spa have bars on the premises?
Delight in your vacation the perfect way with a beverage in your hand at Portola Hotel and Spa's bar readily available right in front of your doorstep for when you need a sip or two.
Does Portola Hotel and Spa have a swimming pool?
While relaxing at Portola Hotel and Spa, you can indulge in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.
What type of non-water sports and outdoor activities are available at Portola Hotel and Spa?
Portola Hotel and Spa offers non-water sport and outdoor activities such as hiking trails, and golf course (within 3 km) for you to enjoy while lodging here.
What type of water sports activities are available at Portola Hotel and Spa?
Portola Hotel and Spa offers an array of water sport activities such as snorkeling, wind surfing, and fishing for you to discover .
Does Portola Hotel and Spa provide laundry services?
Yes! Portola Hotel and Spa offers hot water linen and laundry washing at your grasp for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.
What was the average room rate for Portola Hotel and Spa been in the past month?
The typical room rate for Portola Hotel and Spa in the past month is 397.6 USD, compared to city's average of 231.25 USD.
In which languages can Portola Hotel and Spa's staff members communicate?
Portola Hotel and Spa can communicate in 2 languages and supports popular languages such as English and Spanish for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What payment options are accepted at Portola Hotel and Spa?
Portola Hotel and Spa supports up to 5, with payment card options consisting of Discover Card, MasterCard, Visa, and American Express.
What is the average rating that past Families with older children have given to Portola Hotel and Spa?
Past families with older children that have stayed at this property have given Portola Hotel and Spa an average rating of 8.3. You can search for more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Portola Hotel and Spa?
The nearest train, metro, or bus station is MST Trolley, 1704.95 m away from Portola Hotel and Spa.
What popular shopping places are in close proximity to Portola Hotel and Spa?
Shopping options in Portola Hotel and Spa’s Monterey City Center neighborhood include Old Monterey Farmer's Market.
What time is check-in and check-out at Portola Hotel and Spa?
Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.
10
"Very clean!"
Pamela
|
April 24, 2022
10
"Excellent, clean location, with helpful staff."
Rebecca
|
November 30, 2021
8.4
"Great location"
Kathleen
|
July 21, 2021
Portola Hotel and Spa
Get into the excitement of all great offerings in Monterey (CA) as well as its surrounding adventures with a stay at Portola Hotel and Spa. Portola Hotel and Spa puts numerous activities at your fingertips, with its convenient location just 1.9 km from the Monterey Bay Aquarium.
The range of services provided by Portola Hotel and Spa ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. The helpful staff at the front desk can assist you with services including safety deposit boxes.
The hotel's on-site dry cleaning service helps you keep your favorite travel outfits clean so you can pack less. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Portola Hotel and Spa are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Portola Hotel and Spa include a balcony or terrace, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms. Portola Hotel and Spa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Portola Hotel and Spa lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the hot tub and spa. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling, surfing and wind surfing.
You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats made available at Portola Hotel and Spa. In a competitive mood? Get sporty with your travel group or other guests at the hiking trails in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
Take some time to explore Monterey (CA). Pose in front of Cannery Row located 1.5 km away, and you can always show your friends the time you went to Monterey (CA). Nearby Portola Hotel and Spa only 440 m away is the Old Fisherman's Wharf, providing access to water transport and tourist services. If you're seeking more rugged adventures after your stay, consider Monterey Peninsula Recreational Trail located 2.5 km away for rustic experiences and outdoor discoveries.
8.4
Food & Dining
2 mentions
Swimming Pool
2 mentions
Car Park
1 mention
Housekeeping
1 mention
9.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
A valet parking is available and subject to an additional charge USD 31.36 per vehicle per night (inclusive of taxes)
Car parking is available at an additional charge USD 25.55 per vehicle per night (inclusive of taxes)
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370 meters to the beach
Hot tub
Air conditioning
Daily housekeeping
Great location ”
Excellent, clean location, with helpful staff. The food at the restaurant is amazing. Loved the crepes at the crepes restaurant downstairs as well. Has a pool and gym. Parking is $21/day. Recommend this hotel.
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Location and cleanliness”
Perfect location. Near to cafes and restaurants. Very clean!
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Highly Recommended”
The hotel was conveniently located near the fisherman's wharf and downtown Monterey. Their lobby was fantastic and had a restaurant and a coffee shop adjacent to it. Rooms were spacious and kept clean everyday; however, we were assigned to a floor that was under renovation. The halls were dusty and under works, but manageable. Parking was very convenient. Overall, I would say our stay was great. Would definitely stay here again!
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Didn't get what I paid for”
Booked the Partial View room from Agoda and paid extra for it, but the hotel received the booking as a courtyard room and I did not get what I paid for. Asked the hotel next day and was told if I would have told them the night before they would have upgraded me. I guess I was in the wrong to try and not bother them because they were very busy the previous night. I want to try to contact Agoda but the help center is no use and the chat does not give me an option to speak to an actual agent. The location was very nice but I am extremely upset I paid extra for my room and I didn't get it.
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Excellent”
Great location
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Good for business, not so much for vacation ”
Very large hotel, would be pretty good for business stay, decent facilities, good location in downtown Monterey, but too big for a quiet vacation stay.
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Beautifully decorated and appointed room. ”
booked a garden room based on the photographs shown on the Portola hotel and spa website, showing gorgeous iron outdoor furniture and an arrangements of plants and planters. In reality it was a bare grey space with 2 wood chairs covered in bird poo, very disappointed with this. The room and hotel is gorgeous, but might as well have saved money and booked the standard room.
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Lovely hotel in a great location”
Highly recommend the Portola, a stylish 4 star hotel in a great location in old Monterey. Great customer service, nothing is too much trouble, lovely bedrooms and great amenities.
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Best Location Hotel in "Monterey"”
We choose this hotel because of their location. They located nest to the "Monterey State Historic Park" & lively "Fisherman's Wharf". You can leave your car and have some tasty meals just 3-minutes walk. The hotel building design blend with the original historic building. We love the adjustable shutters in the guest room instead of curtain(good for those who has allergy).
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Excellent location, close to wharf”
We stayed 1 night in Monterey at PH&S. A good location, hotel has quiet policy in evenings, so good rest! Staff welcoming. Not so much help from Valet staff, but maybe just me!
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Great central location in Monterey ”
Hotel is in a great central location and ideal for access to both the ocean and to get to downtown Monterey. Staff are helpful and friendly. The hotel has a modern open lobby which is impressive but the decor in the rooms and corridors is a bit dated, though it is clean and tidy. The pool area is very small. Only two small points of disappointment were: • check in - room was not ready at 15:30 when we checked in and had to wait in lobby. To be fair it does say check in from 16:00 but that is on the late side for most good hotels. • room classification. We booked a double room but the room we had was two single twin beds. Which is what they classify as a double. Hotel was unable to move us either which was disappointing. Overall though I would stay again if only for the ideal location.
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Great location on Monterey”
Loved the location. Pool quite small, but kids loved it anyway. Rooms comfortable and staff friendly. Walking distance to anywhere in Monterey.
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A lovely hotel”
A very nice luxury hotel, well placed for Monterey Bay but a 25 minute walk to Cannery Row which is the more lively area.
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Good location and good hotel.”
Good location and good hotel close to the bay. The oversized double bed as presented for the 2 double bed room is not comfortable for 2. I’m happy we stayed in Monterey this time to visit. Close to Carmel and 17 miles drive.
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Not a bad location ”
Nice hotel not far from the centre. Rooms were spacious and super comfy bed. This was a stop on our honeymoon and the hotel kindly left us a bottle of champagne in the room for arrival which was a lovely touch, thank you. all staff were super friendly and helpful throughout our stay. Only thing to note was the pool and jacuzzi wasnt available for use which was a shame as it was something we were looking forward to. Other than that we enjoyed our stay...and the cookies!
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Expensive for the hotel type.”
Te hotel has satisfactory facilities, but the room carpet was extremely dirty. This hotel is the convention type of hotel (I think it's part of the Monterey Convention Center -it has a direct entrance-). For the upper rate I'll rather go to a hotel near the aquarium and at Cannary road street. One great tip that the staff didn't mentioned at my check in, is that if you buy the tickets with their concierge you get a second day entrance, which is great for such a great attraction.
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Nice clean hotel good location ”
Nice hotel clean rooms and great location. The only negative is that you have to pay extra for parking. They have a large carpark next to the hotel so don’t know why they need to charge for parking.
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A Day in Monterey”
Such a great last minute choice! Highly recommend this hotel and spa!
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Exceptional”
A very nice hotel in an extremely convenient location. Fishermans Pier and loads of bars and restaurants are within walking distance. Food and beverage is a bit on the pricey side for what you get and the bar menu could use a couple of additions.
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Excellent hotel!! Central location”
Check-in at the hotel was smooth and our rooms were ready when we arrived. Location was central and was excellent value for money!! We will be back.
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