Lobby, Portola Hotel and Spa in Monterey (CA)
Courtyard Queen Room - Bed, Portola Hotel and Spa in Monterey (CA)
Entrance, Portola Hotel and Spa in Monterey (CA)
Lobby, Portola Hotel and Spa in Monterey (CA)
Restaurant, Portola Hotel and Spa in Monterey (CA)
Facilities, Portola Hotel and Spa in Monterey (CA)
Swimming pool, Portola Hotel and Spa in Monterey (CA)

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8.7Excellent

233 reviews

233 reviews

Location 9.5
Cleanliness 9.1
Service 8.8
Facilities 8.5
Value for money 7.8
See map

9.5Exceptional

Location rating score

Exceptional location - 240 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Venture Gallery
50 m
Old Monterey Farmer's Market
50 m
Monterey Conference Center
50 m
Koffman Gallery
80 m
Monterey Pines Golf Club
120 m
Popular landmarks
Old Fisherman's Wharf
440 m
Dennis the Menace Park
700 m
Coast Guard Pier
890 m
Cannery Row
1.5 km
Monterey Bay Aquarium
2.0 km
Closest landmarks
Spa on the Plaza
50 m
West Parking Facility
130 m
Pacific House Museum
140 m
GG's Spa and Salon
140 m
Museum of Monterey
190 m

Portola Hotel and Spa

Two Portola Plaza, Monterey City Center, Monterey (CA), United States, 93940 - See map

Conveniently situated in the Monterey City Center part of Monterey (CA), this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Monterey Bay Aquarium as well as McAbee Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and spa on-site.

Highlights

Hygiene Plus

Sparkling clean

140 meters to Monterey State Historic Park

Check-in [24-hour]

370 meters to the beach

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Luggage storage

Hot tub

Fitness center

Cash withdrawal

Contactless check-in/out

This property is in high demand!

3 travelers have booked today.

Value for money7.8
Location rating9.5
Nearest airportMonterey Regional Airport (MRY)
Distance to airport4.2 km

Rooms available at Portola Hotel and Spa

Courtyard Queen Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Courtyard King Room
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
King
...
  • Room size: 33 m²/355 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Queen Bed
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Standard Queen Room with Two Queen Beds
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 double beds or 1 king bed
Enter dates to see prices
King Room - Disability Access
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Queen Room with Two Queen Beds - Disability Access
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Triple Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Queen Beds Harbor View
...
  • Harbor view
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Harbor View King
...
  • Harbor view
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Portola Hotel and Spa have bars on the premises?

Delight in your vacation the perfect way with a beverage in your hand at Portola Hotel and Spa's bar readily available right in front of your doorstep for when you need a sip or two.

Does Portola Hotel and Spa have a swimming pool?

While relaxing at Portola Hotel and Spa, you can indulge in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

What type of non-water sports and outdoor activities are available at Portola Hotel and Spa?

Portola Hotel and Spa offers non-water sport and outdoor activities such as golf course (within 3 km), and hiking trails for you to enjoy while lodging here.

What type of water sports activities are available at Portola Hotel and Spa?

Portola Hotel and Spa offers an array of water sport activities such as snorkeling, fishing, and wind surfing for you to discover .

Does Portola Hotel and Spa provide laundry services?

Yes! Portola Hotel and Spa offers hot water linen and laundry washing at your grasp for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

What was the average room rate for Portola Hotel and Spa been in the past month?

The typical room rate for Portola Hotel and Spa in the past month is 367.67 USD, compared to city's average of 150.81 USD.

In which languages can Portola Hotel and Spa's staff members communicate?

Portola Hotel and Spa can communicate in 2 languages and supports popular languages such as English and Spanish for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment options are accepted at Portola Hotel and Spa?

Portola Hotel and Spa supports up to 5, with payment card options consisting of Discover Card, Visa, MasterCard, and American Express.

What is the average rating that past Families with older children have given to Portola Hotel and Spa?

Past families with older children that have stayed at this property have given Portola Hotel and Spa an average rating of 8.3. You can search for more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Portola Hotel and Spa?

The nearest train, metro, or bus station is MST Trolley, 1704.95 m away from Portola Hotel and Spa.

What popular shopping places are in close proximity to Portola Hotel and Spa?

Shopping options in Portola Hotel and Spa’s Monterey City Center neighborhood include Old Monterey Farmer's Market.

What time is check-in and check-out at Portola Hotel and Spa?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

What people love about Portola Hotel and Spa

  • 10

    Exceptional
    Cleanliness

    "Very clean!"

    Pamela

    |

    April 24, 2022

  • 10

    Exceptional
    Staff 

    "Excellent, clean location, with helpful staff."

    Rebecca

    |

    November 30, 2021

  • 8.4

    Excellent
    Location

    "Great location"

    Kathleen

    |

    July 21, 2021

More about Portola Hotel and Spa

More about Portola Hotel and Spa

Portola Hotel and Spa

Get into the excitement of all great offerings in Monterey (CA) as well as its surrounding adventures with a stay at Portola Hotel and Spa. Portola Hotel and Spa puts numerous activities at your fingertips, with its convenient location just 1.9 km from the Monterey Bay Aquarium.
The range of services provided by Portola Hotel and Spa ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. The helpful staff at the front desk can assist you with services including safety deposit boxes.
The hotel's on-site dry cleaning service helps you keep your favorite travel outfits clean so you can pack less. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Portola Hotel and Spa are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Portola Hotel and Spa include a balcony or terrace, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms. Portola Hotel and Spa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Portola Hotel and Spa lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the hot tub and spa. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling, surfing and wind surfing.
You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats made available at Portola Hotel and Spa. In a competitive mood? Get sporty with your travel group or other guests at the hiking trails in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Monterey (CA). Pose in front of Cannery Row located 1.5 km away, and you can always show your friends the time you went to Monterey (CA). Nearby Portola Hotel and Spa only 440 m away is the Old Fisherman's Wharf, providing access to water transport and tourist services. If you're seeking more rugged adventures after your stay, consider Monterey Peninsula Recreational Trail located 2.5 km away for rustic experiences and outdoor discoveries.

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Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Food & Dining

2 mentions

Swimming Pool

2 mentions

Car Park

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Diving
  • Fishing
  • Fitness center
  • Hiking
  • Hot tub
  • Massage
  • Snorkeling
  • Spa
  • Spa/sauna
  • Surfing lessons
  • Swimming pool [outdoor]
  • Wind surfing
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Happy hour
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [charges apply]

Food and dining

Breakfast options
  • American
Restaurants on site
Jacks Monterey
  • Cuisine: American
  • Menu: A-la-carte
Peter B's Brewpub
  • Menu: A-la-carte

Location

Two Portola Plaza, Monterey City Center, Monterey (CA), United States, 93940
Exceptional
Location

9.5

Airports
  • Monterey Regional Airport (MRY)
    4.2 km
  • Marina Municipal Airport (OAR)
    14.4 km
Public transportation
  • MST Trolley
    1.7 km
Hospital or clinic
  • Central Coast Allergy & Asthma
    620 m
Shopping
  • Old Monterey Farmer's Market
    50 m
Convenience store
  • 7 Eleven
    1.3 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Monterey State Historic Park
    130 m
  • Old Fisherman's Wharf
    440 m
  • Dennis the Menace Park
    700 m
  • Coast Guard Pier
    890 m
  • Cannery Row
    1.5 km
  • Monterey Bay Aquarium
    2.0 km
  • Monterey Peninsula Recreational Trail
    2.6 km
  • Monarch Grove Sanctuary
    4.1 km
  • Point Pinos Lighthouse
    5.0 km
Nearby landmarks
  • Spa on the Plaza
    50 m
  • Venture Gallery
    50 m
  • Old Monterey Farmer's Market
    50 m
  • Monterey Conference Center
    50 m
  • Koffman Gallery
    80 m
  • Monterey Pines Golf Club
    120 m
  • West Parking Facility
    130 m
  • Spanish Park
    130 m
  • Custom House
    130 m
  • Monterey State Historic Park
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a photo ID and credit card upon check-in.
  • All special requests are subject to availability and additional charges may apply.
  • The property's Club room is closed permanently.
  • Pets are allowed for an additional charge of $58.18 per room, per night. 2 pets per room.
  • Self-Parking is available and subject to an additional charge of USD 22, with taxes is USD 25.55. Valet Parking is USD 27 with taxes are USD 31.36
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until12:00
Extras
  • Daily Internet/Wi-Fi fee9.95 USD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors7
  • Number of restaurants2
  • Number of rooms 379
  • Most recent renovation2020
Parking
  • Daily parking fee22 USD

Property announcements

A valet parking is available and subject to an additional charge USD 31.36 per vehicle per night (inclusive of taxes)

Car parking is available at an additional charge USD 25.55 per vehicle per night (inclusive of taxes)

Reviews of Portola Hotel and Spa from real guests

Provided by verified guests of Agoda
8.7
Location9.5
Cleanliness9.1
Service8.8
Facilities8.5
Value for money7.8
High score for Monterey (CA)
Rating
9+ Exceptional (37)
8-9 Excellent (8)
7-8 Very Good (10)
6-7 Good (4)
<6 Below Expectation (8)

Show reviews that mention 

Showing 67 verified guest comments
12345
10.0
Exceptional
Rebecca from United States
Couple
King
Stayed 2 nights in November 2021

Great location ”

Excellent, clean location, with helpful staff. The food at the restaurant is amazing. Loved the crepes at the crepes restaurant downstairs as well. Has a pool and gym. Parking is $21/day. Recommend this hotel.

Reviewed November 30, 2021
9.6
Exceptional
Vanessa from United Kingdom
Family with teens
Courtyard Queen Room
Stayed 2 nights in August 2019

Beautifully decorated and appointed room. ”

booked a garden room based on the photographs shown on the Portola hotel and spa website, showing gorgeous iron outdoor furniture and an arrangements of plants and planters. In reality it was a bare grey space with 2 wood chairs covered in bird poo, very disappointed with this. The room and hotel is gorgeous, but might as well have saved money and booked the standard room.

Reviewed September 10, 2019
10.0
Exceptional
Samantha from United Kingdom
Family with teens
King
Stayed 2 nights in August 2019

Lovely hotel in a great location”

Highly recommend the Portola, a stylish 4 star hotel in a great location in old Monterey. Great customer service, nothing is too much trouble, lovely bedrooms and great amenities.

Reviewed August 08, 2019
9.6
Exceptional
Darlene from Philippines
Family with teens
King
Stayed 2 nights in December 2019

Highly Recommended”

The hotel was conveniently located near the fisherman's wharf and downtown Monterey. Their lobby was fantastic and had a restaurant and a coffee shop adjacent to it. Rooms were spacious and kept clean everyday; however, we were assigned to a floor that was under renovation. The halls were dusty and under works, but manageable. Parking was very convenient. Overall, I would say our stay was great. Would definitely stay here again!

Reviewed January 08, 2020
9.2
Exceptional
Itthiporn from Thailand
Couple
Queen Bed
Stayed 1 night in May 2019

Best Location Hotel in "Monterey"”

We choose this hotel because of their location. They located nest to the "Monterey State Historic Park" & lively "Fisherman's Wharf". You can leave your car and have some tasty meals just 3-minutes walk. The hotel building design blend with the original historic building. We love the adjustable shutters in the guest room instead of curtain(good for those who has allergy).

Reviewed May 16, 2019
12345
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