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Interior view, Portom International Hokkaido in Sapporo
Portom International Hokkaido
a dimly lit room with a long row of windows, Portom International Hokkaido in Sapporo
Lobby, Portom International Hokkaido in Sapporo
Lobby, Portom International Hokkaido in Sapporo
Fitness center, Portom International Hokkaido in Sapporo
Portom International Hokkaido

Removed from saved list

9.4

Exceptional

154 reviews

154 reviews

Shops1
See map

9.4

Exceptional

Location rating score

Exceptional location
Popular landmarks
Mt. Moiwa 39.1 km
Susukino 40.0 km
Tanukikoji Shopping Street 40.3 km
Sapporo TV Tower 40.3 km
Odori Park 40.6 km
Clock Tower (Tokei-dai) 40.6 km
Sapporo Underground Pedestrian Space 40.9 km
Hokkaido Government Office 41.0 km
Hokkaido University 41.3 km
Shiroi Koibito Park 47.3 km
Nearby landmarks
Dosanko Market, New Chitose Airport 300 m
Tomakomai Kanko Kyokai Hokkaido Showroom 300 m
Sorashinema Chitose 520 m
MILKISSIMO 520 m
Royce Chocolate World 520 m
New Chitose Airport Observation Deck 530 m
Shin Chitose Airport Train Station 560 m
New Chitose Airport 1.0 km
New Chitose Motorland 2.3 km
Minami Chitose Station 2.7 km

Portom International Hokkaido

New Chitose Airport Terminal Building 4F Bibi,, Chitose, Sapporo, Japan, 066-0012 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Chitose part of Sapporo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Odori Park. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

Highlights

Sparkling clean

550 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Check-in/out [private]

Fitness center

Spa

Sauna

Shops

Your dates are popular among travelersPopular destination! Properties in Sapporo are being booked every minute!
Value for money8.5
Distance to city center5.5 km
Location rating9.4
Nearest airportNew Chitose Airport (CTS)
Distance to airport1.0 km

Rooms available at Portom International Hokkaido

Superior Twin Room
...
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    Junior Suite Twin Bedroom
    ...
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      Junior Suite Twin - Non-Smoking
      ...
      • Room size: 63 m²/678 ft²
      • Shower and bathtub
      • 2 double beds
      Enter dates to see prices
      Junior Suite Double
      ...
      • Room size: 63 m²/678 ft²
      • Mountain view
      • 1 king bed
      Enter dates to see prices
      Superior Twin Room
      ...
      • Room size: 43 m²/463 ft²
      • Non-smoking
      • 2 single beds
      Enter dates to see prices
      Junior Suite Twin
      ...
      • Room size: 63 m²/678 ft²
      • Non-smoking
      • 2 semi double beds
      Enter dates to see prices
      Junior Suite Double Bedroom
      ...
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        Junior Suite Double
        ...
        • Room size: 63 m²/678 ft²
        • Non-smoking
        • 1 super king bed
        Enter dates to see prices
        Junior Suite Twin
        ...
        • Room size: 63 m²/678 ft²
        • Non-smoking
        • 2 double beds
        Enter dates to see prices
        Room
        ...
        • Room size: 130 m²/1399 ft²
        • Non-smoking
        • 2 queen beds
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Portom International Hokkaido?

        Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Portom International Hokkaido?

        For those who wish to drive their own cars, Portom International Hokkaido has a car park that's close to the hotel. If you're looking for an easy way to get around Sapporo with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at Portom International Hokkaido?

        Adults can enjoy breakfast offered with an additional charge of 4598 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Portom International Hokkaido?

        Portom International Hokkaido features 2 on-site restaurants for your dining convenience.

        What is the smoking policy at Portom International Hokkaido?

        Portom International Hokkaido does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What is the closest airport to Portom International Hokkaido?

        The closest airport to Portom International Hokkaido is New Chitose Airport, 1.0 km away.

        What is the closest train, metro, or bus station to Portom International Hokkaido?

        The closest train, metro, or bus station is Shin Chitose Airport Train Station, 560 m away from Portom International Hokkaido.

        What restaurants are nearby Portom International Hokkaido?

        Portom International Hokkaido’s neighborhood is Chitose which includes popular restaurants such as Shirakaba Sansou, Miso Kitchen and Ofutei.

        What popular shopping places are close to Portom International Hokkaido?

        Portom International Hokkaido is located in Chitose area which features shopping places such as Tomakomai Kanko Kyokai Hokkaido Showroom, Chitose Outlet Mall Rera and Hokkaido Marugoto Ichiba.

        What are popular attractions near Portom International Hokkaido?

        Portom International Hokkaido is located in Chitose area, which is famous for attractions such as Dosanko Market, New Chitose Airport, New Chitose Airport Observation Deck and Rera Square.

        What popular natural sightseeing spots are close to Portom International Hokkaido?

        Portom International Hokkaido is located within Chitose, which makes it conveniently close to natural sights including New Chitose Motorland, Shika Park Camping Ground and Lake Shikotsu Wild forest.

        See map

        Explore the neighborhood

        What people love about Portom International Hokkaido

        • 10

          Exceptional
          Staff 

          "Good staff and very comfortable rooms"

          William

          |

          January 24, 2023

        • 9.6

          Exceptional

          "The attention to detaiil and service was simply outstanding."

          Chalerm

          |

          January 23, 2023

        • 7.6

          Very good
          Staff 

          "Staff service is fabulous, great stay."

          Angeline

          |

          December 11, 2022

        Property ranking|Compared to 1,073 Sapporo properties
        See all rankings
        Service score
        9.6/10
        Cleanliness score
        9.9/10
        Location score
        9.5/10
        Overall score
        9.5/10
        Better than
        99
        %
        of Sapporo properties
        Better than
        99
        %
        of Sapporo properties
        Better than
        98
        %
        of Sapporo properties
        Better than
        98
        %
        of Sapporo properties
        Overall rating:

        9.4

        Exceptional
        154 reviews
        Cleanliness
        9.9
        Facilities
        9.6
        Location
        9.4
        Read all reviews >
        More about Portom International Hokkaido

        More about Portom International Hokkaido

        Portom International Hokkaido

        Maximize your Sapporo adventure with a stay at Portom International Hokkaido.
        Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Portom International Hokkaido. Stay connected throughout your stay with free internet access provided. Your explorations of Sapporo can be assisted with the taxi services available here. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes.
        Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Portom International Hokkaido. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
        Rooms at Portom International Hokkaido are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
        You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


        Dining and things to do

        What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
        Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Portom International Hokkaido has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the spa and sauna. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


        Reasons to stay here

        This hotel's facilities score higher than 99% of accommodations in the city.
        Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 99% of other options in the city.
        This hotel's staff and services score higher than 98% of accommodations in the city.

        Show less

        Amenities and facilities

        Exceptional
        Facilities

        9.6

        Languages spoken
        • English
        • Chinese [Mandarin]
        • Japanese
        • Thai
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Massage
        • Sauna
        • Spa
        Cleanliness and safety
        • Anti-viral cleaning products
        • Body thermometer
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Bar
        • Coffee shop
        • Restaurants
        • Room service
        Swimming & soaking
        • Hot spring bath
        Services and conveniences
        • Air conditioning in public area
        • Concierge
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Gift/souvenir shop
        • Grooming service
        • Heating in public area
        • Invoice provided
        • Laundry service
        • Luggage storage
        • Safety deposit boxes
        • Shops
        • Smoke-free property
        • Smoking area
        Land sports
        • Golf course (within 3 km)
        Access
        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [private]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        • Soundproof rooms
        Getting around
        • Car park [nearby]
        • Taxi service
        Available in all rooms
        • Air conditioning
        • Bathrobes
        • Free bottled water
        • Hair dryer
        • Refrigerator
        • Towels

        Location

        New Chitose Airport Terminal Building 4F Bibi,, Chitose, Sapporo, Japan, 066-0012
        Exceptional
        Location

        9.4

        Airports
        • New Chitose Airport (CTS)
          1.0 km
        • Okadama Airport (OKD)
          43.5 km
        Public transportation
        • Shin Chitose Airport Train Station
          560 m
        • Minami Chitose Station
          2.7 km
        Hospital or clinic
        • Chitosedaiichi Hospital
          4.7 km

        What's nearby

        Popular landmarks
        • Mt. Moiwa
          39.1 km
        • Susukino
          40.0 km
        • Tanukikoji Shopping Street
          40.3 km
        • Sapporo TV Tower
          40.3 km
        • Odori Park
          40.6 km
        • Clock Tower (Tokei-dai)
          40.6 km
        • Sapporo Underground Pedestrian Space
          40.9 km
        • Hokkaido Government Office
          41.0 km
        • Hokkaido University
          41.3 km
        • Shiroi Koibito Park
          47.3 km
        Nearby landmarks
        • Dosanko Market, New Chitose Airport
          300 m
        • Tomakomai Kanko Kyokai Hokkaido Showroom
          300 m
        • Sorashinema Chitose
          520 m
        • MILKISSIMO
          520 m
        • Royce Chocolate World
          520 m
        • New Chitose Airport Observation Deck
          530 m
        • Shin Chitose Airport Train Station
          560 m
        • New Chitose Airport
          1.0 km
        • New Chitose Motorland
          2.3 km
        • Minami Chitose Station
          2.7 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from15:00
        • Check-in until23:59
        • Check-out from00:00
        • Check-out until11:00
        • Reception open until23:59
        Getting around
        • Distance from city center5.5 km
        • Travel time to airport (minutes)10
        Extras
        • Breakfast charge (unless included in room price)4598 JPY
        • Daily Internet/Wi-Fi fee0 JPY
        The property
        • Local Tax ID/ Rental License38-5
        • Non-smoking rooms/floorsyes
        • Number of bars/lounges1
        • Number of floors8
        • Number of restaurants2
        • Number of rooms 171
        • Year property opened2020

        Reviews of Portom International Hokkaido from real guests

        Provided by verified guests of Agoda
        9.2
        /
        10
        Exceptional
        Cleanliness9.9
        Facilities9.6
        Location9.4
        Service9.6
        Value for money8.5
        High score for Sapporo
        Rating
        9+ Exceptional (8)
        8-9 Excellent (1)
        7-8 Very Good (3)
        6-7 Good (0)
        <6 Below Expectation (0)
        Time of the year
        Mar - May (0)
        Jun - Aug (1)
        Sep - Nov (3)
        Dec - Feb (8)
        All guests (27)
        All languages
        Showing 13 verified guest comments
        10.0
        Exceptional
        Hisham from Malaysia
        Family with young children
        Superior Twin Room
        Stayed 1 night in January 2023

        Very good ”

        Staff was really friendly and helpful. Location was perfect for our international flight the next morning and rooms were very big and the tech is amazing

        Reviewed January 30, 2023

        See room deals

        10.0
        Exceptional
        William from Australia
        Family with teens
        Junior Suite Twin - Non-Smoking
        Stayed 1 night in January 2023

        Super hotel”

        Good staff and very comfortable rooms

        Reviewed January 25, 2023

        See room deals

        9.6
        Exceptional
        Chalerm from Thailand
        Family with young children
        Superior Twin Room
        Stayed 1 night in December 2022

        Luxury Hotel in the airport ”

        The attention to detaiil and service was simply outstanding. Eveyone wanted to please you and make the extra effort to make your stay the best.

        Reviewed January 24, 2023

        See room deals

        7.6
        Very good
        Angeline from Singapore
        Family with young children
        Superior Twin Room
        Stayed 1 night in December 2022

        Quaint & Quiet”

        Located the at far end of the international airport, a fair bit of walk to the shops and amenities. , accessible after all. Hotel is quiet, Onsen is great. Staff service is fabulous, great stay..

        Reviewed December 12, 2022

        See room deals

        7.6
        Very good
        Laurie from United States
        Business traveler
        Superior Twin Room
        Stayed 1 night in October 2022

        Very good”

        My group of 4 business travelers chose the Portom due to location as we had a short layover (12 hours). The Portom was 3 times the price of the other airport option, but advertised the onsen, tea room, and restaurant experiences which we wanted to enjoy. Having no time to venture out into Sopporo, we appreciated the thought of the experience being brought to us there at the airport, and paid accordingly for it in advance. While the onsen was open and lovely, and the rooms were very nicely appointed, clean, and comfortable, there was no food on offer except for breakfast. We had no option but to leave the hotel and go to the airport food court for dinner, which we were not supposed to do given quarantine restrictions. As for breakfast, it was was delicious, but the menu was limited and the price was high. One doesn’t want to gorge on a 6-course meal at 6am before a 12-hour travel day. However, the hotel could not arrange for takeaway either due to food safety concerns, so this was the only option we had. Overall it was a mediocre experience for a very high price.

        Reviewed October 16, 2022

        See room deals

        8.0
        Excellent
        Laurie from United States
        Business traveler
        Superior Twin Room
        Stayed 1 night in October 2022

        Options limited”

        We chose this hotel based on location and amenities. It was 3 times the price of the other airport hotel, and we picked it because of the restaurant, tea room experience, and onsen, due to having a short layover and a desire to have a Sopporo experience while there, despite having little time to do so. While the onsen was open and lovely, the restaurant and tea room were not. Only breakfast was on offer, so we had no option upon check in but to leave the hotel and go to the airport food court, which we were not supposed to do given the quarantine restrictions. These were not noted as closed on the website. As for breakfast, there was a very limited menu for a very high price. We could not arrange for takeaway and nothing else at the airport was open yet, so this was all we could do before our 12-hour travel day. Though it was delicious, one does not want to gorge on 6 courses at 6am before starting a long day of sitting around in travel.

        Reviewed October 16, 2022

        See room deals

        10.0
        Exceptional
        Mikiko from Japan
        Family with teens
        Superior Twin Room
        Stayed 1 night in July 2022

        ホスピタリティ溢れる最新ホテル”

        スタッフの方が気さくだったのでとても寛げました。バーでの1人打ち上げもできてとても良かったです。お風呂も素晴らしいです。また今度ゆっくり滞在したいと思いました。

        Reviewed July 31, 2022

        See room deals

        8.4
        Excellent
        MAIKO from Japan
        Couple
        Superior Twin Room
        Stayed 1 night in November 2020

        高級な空港ホテル”

        とても快適なホテルでした。スタッフの対応はとても良いです。素晴らしさゆえに気になった点もあります。個人的な好みですが゙‥。室内履きが、靴下を履いたままでは使いにくい。朝食が洋食だった(スープとデザートは、さすがと思いました。和食を試してみたかった)。お迎えは、エレベータの前で待っていて感心したが、見送りは? ラウンジは温もりのある空間でしたが、入口(玄関?)やホール、温泉は石造りで無機質な感じだった。空港のホテルは、旅の一夜なので、ぬくもりを感じたかった自分です。

        Reviewed November 23, 2020

        See room deals

        10.0
        Exceptional
        PUI from Hong Kong SAR, China
        Business traveler
        Superior Twin Room
        Stayed 1 night in December 2022

        真係賓至如歸感覺”

        酒店新淨,設備先進,服務一流!相比其他鄰近機場酒店,價格雖然偏貴,但體驗後,真係覺得值得,房間闊落,我們只短短逗留10小時,已經覺得不錯

        Reviewed December 15, 2022

        See room deals

        10.0
        Exceptional
        LEE from Indonesia
        Family with young children
        Superior Twin Room
        Stayed 2 nights in December 2022

        후회없는 선택”

        체크인부터 체크아웃까지 너무도 친절한 직원들, 다음 삿포로 여행에도 꼭 재방문 할것이다. 온천은 하루의 피로를 풀어주기 충분하고, 깨끗한 호텔 위생상태 완전 만족. 다만 로비에 위치한 일식당과 카페가 매일 오픈하지 않는것이 아쉬웠다.

        Reviewed January 18, 2023

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        10.0
        Exceptional
        weiwei from Taiwan
        Couple
        Superior Twin Room
        Stayed 1 night in January 2023

        超棒!超推薦!”

        設施新穎、服務貼心、房間超大!

        Reviewed January 20, 2023

        See room deals

        10.0
        Exceptional
        weiwei from Taiwan
        Group
        Superior Twin Room
        Stayed 1 night in January 2023

        服務一流、設施超棒,非常推薦!”

        飯店充滿濃濃的日式現代藝術氛圍,彷彿走進了美術館,服務貼心且細膩,設備新穎,房間非常大,雖在機場邊完全不覺得吵雜。 非常推薦如果行程想要安排的悠哉一點,可以留一天住這,多餘的時間可以拿來逛新千歲機場,國內線非常好逛!

        Reviewed January 17, 2023

        See room deals

        9.2
        Exceptional
        shun from Taiwan
        Couple
        SUPERIOR,TWIN ROOM -NON-SMOKING
        Stayed 1 night in January 2023

        跟機場在一起,受腿傷旅客的好選擇!”

        雖然費用偏高,但整體設備房間跟服務都沒什麼問題,因為骨折需要比較多的幫忙,飯店也非常照顧;櫃檯有兩位會中文的同仁,華語旅客也可以住的非常安心溝通無礙~其他日本人員英文也ok,人也親切~

        Reviewed January 09, 2023

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        This is a popular property. Don't miss out!

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