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Poulo Wai Hotel, Trademark Collection by Wyndham

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

#71–73, Street 174, Sangkat Phsar Thmey 3, Doun Penh, Phnom Penh, Cambodia, 120203

Highlights

Great food & dining

Rooftop restaurant has a great view of Phnom Penh skyline.
Gym

The gym/pool/sauna is quite good and the rooms are spacious.
Room amenities

Very clean and good facilities and amenities.
Location

The hotel location is good and in the middle of the city.
Rated highly by Couples

Ideal for family and couples!

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Discover the Poulo Wai Hotel, Trademark Collection by Wyndham in the vibrant Doun Penh area, filled with cultural landmarks and dining options. Ideal for two travelers, the hotel features a refreshing pool with stunning views and a luxurious steam room for post-exploration relaxation. Each room includes air conditioning and free internet access, with some offering outdoor or city views. Just a short stroll away are the majestic Royal Palace and the lively Phnom Penh Night Market, both within 1.3 km. Enjoy a convenient breakfast takeaway service to kickstart your adventures. Poulo Wai Hotel offers essential amenities and easy access to attractions for an unforgettable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Phnom Penh every 1 minutes on Agoda.com
Cleanliness 9.2
Service 9.2
Value for money 8.9
Facilities 8.8

Based on 740 verified reviews

Cleanliness

9.2

Service

9.2

Value for money

8.9

Facilities

8.8

Location

8.6

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Nearest transportation options

GST Bus Station is within 0.45 km

Capitol Bus Station is within 0.52 km

See map

8.6Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
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There are 137 places in walking distance!

Parking
FREE
Walkable places
Ambre Shop
80 m
Wat Koh
170 m
Golden Sorya Mall
220 m
Sisovath High School
310 m
French Cultural Centre
340 m
Popular landmarks
National Museum
760 m
Royal Palace
990 m
Sisowath Quay
1.1 km
Silver Pagoda
1.1 km
Independence Monument
1.1 km
Closest landmarks
Procare médical center
100 m
Soriya
110 m
Shanghai Bar & Restaurant
190 m
Heart of Darkness Bar
210 m
Central Hospital
230 m

Good to know

Value for money8.9
Distance to city center2 km
Location rating8.6
Nearest airportTecho International Airport (KTI)
Distance to airport22.9 km

Rooms available at Poulo Wai Hotel, Trademark Collection by Wyndham

Executive Suite
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  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Studio
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  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1-Bedroom Executive Suite
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  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Suite
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  • Room size: 45 m²/484 ft²
  • City view
  • 1 single bed and 1 king bed
Enter dates to see prices
Poulo Wai Grand Suite
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  • Room size: 132 m²/1421 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
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  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Landmark Balcony Twin Room
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  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Landmark King Room with Balcony
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  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Grand Suite
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  • Room size: 132 m²/1421 ft²
  • Outdoor view
Enter dates to see prices
Landmark Triple Room
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  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 3 single beds
Enter dates to see prices

Frequently asked questions

Start out your day with Poulo Wai Hotel, Trademark Collection by Wyndham's available cuisine and food options such as Buffet in restaurant to enjoy what's offered at this property!

Experience your holiday the best way possible with Poulo Wai Hotel, Trademark Collection by Wyndham's bar and poolside bar readily available right in front of your doorstep for when you need a sip or two.

Poulo Wai Hotel, Trademark Collection by Wyndham offers free fitness center that is opportunely located at the tip of your finger, making it possible for you to get your daily training session in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

While remaining at Poulo Wai Hotel, Trademark Collection by Wyndham, indulge in your evening or night out at Shanghai Bar & Restaurant, Heart of Darkness Bar, and Gym Bar to get the most out of your nightlife.

Poulo Wai Hotel, Trademark Collection by Wyndham's most popular month where verified guests travelers have stayed the most is in May.

Past visitors that stayed at Poulo Wai Hotel, Trademark Collection by Wyndham have given this property a rating of 9.181 for its excellent service as the major highlight for their stay.

100.0% of our verified visitor assessments have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Poulo Wai Hotel, Trademark Collection by Wyndham down in the review section.

Past solo travelers that have stayed at this property have given Poulo Wai Hotel, Trademark Collection by Wyndham an average rating of 8.7. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Poulo Wai Hotel, Trademark Collection by Wyndham an average rating of 8.9. You can look up on more detailed customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.

Verified group travelers that have stayed at this property have given Poulo Wai Hotel, Trademark Collection by Wyndham an average rating of 8.8. You can find more in depth customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

Poulo Wai Hotel, Trademark Collection by Wyndham’s neighborhood is Doun Penh which comprises of popular restaurants such as Bouchon Wine Bar (Restaurant), Kravanh Restaurant, and 53 CENTRAL Coffee & Pho - Phsar Thmey.

The nearest airport to Poulo Wai Hotel, Trademark Collection by Wyndham is Techo International Airport, 23.0 km away.

More about Poulo Wai Hotel, Trademark Collection by Wyndham

More about Poulo Wai Hotel, Trademark Collection by Wyndham

Experience Modern Comfort at Poulo Wai Hotel, Trademark Collection by Wyndham in Phnom Penh

Nestled just 2 kilometers from the vibrant heart of Phnom Penh, Poulo Wai Hotel offers the perfect blend of convenience and contemporary elegance. Built in 2020, this stylish hotel provides guests with a fresh and inviting atmosphere, complemented by 196 well-appointed rooms designed for comfort and relaxation. Whether you're visiting for business or leisure, the hotel’s prime location ensures easy access to the city’s top attractions, with just a 30-minute drive to the airport. Guests can enjoy flexible check-in from 2:00 PM and a convenient check-out time until 12:00 PM, making your stay seamless and hassle-free. The hotel warmly welcomes families, allowing children aged 5 to 11 to stay free of charge, making it an ideal choice for family vacations. Experience modern hospitality at its best at Poulo Wai Hotel, where comfort, accessibility, and family-friendly policies come together to create a memorable stay in Cambodia’s bustling capital.

Relax and Unwind with Premium Entertainment Facilities at Poulo Wai Hotel

Discover a sanctuary of relaxation and entertainment at Poulo Wai Hotel, Trademark Collection by Wyndham. Guests can indulge in a rejuvenating massage or unwind in the soothing warmth of the sauna and steam room, perfect for relieving stress and revitalizing the senses. For those seeking a more tranquil experience, the hotel’s luxurious spa offers a range of treatments designed to refresh both body and mind, ensuring a truly restorative stay. Beyond wellness amenities, the hotel features a charming gift and souvenir shop where guests can browse unique local crafts and keepsakes, adding a touch of cultural charm to their visit. Whether you're looking to relax after a day of exploring Phnom Penh or searching for memorable souvenirs, Poulo Wai Hotel provides an array of entertainment options to enhance your stay and create lasting memories.

Unwind and Stay Active at Poulo Wai Hotel's Sports Facilities

Discover a perfect blend of relaxation and activity at Poulo Wai Hotel, Trademark Collection by Wyndham. Guests can maintain their fitness routines at the fully equipped free fitness center, designed to cater to all levels of workout enthusiasts. After an energizing session, unwind by the outdoor pool, where you can soak up the sun or take a refreshing dip in the cool waters. The poolside bar offers a delightful spot to enjoy refreshing beverages and light snacks while taking in the scenic surroundings. For those seeking some fun and friendly competition, the hotel features a lively table tennis setup, ideal for guests looking to engage in some light-hearted matches and social interactions. Whether you're here to stay active or simply relax in a beautiful setting, Poulo Wai Hotel's sports facilities provide the perfect environment to enhance your stay in Phnom Penh.

Convenience Facilities at Poulo Wai Hotel, Trademark Collection by Wyndham

Experience seamless comfort and personalized service at Poulo Wai Hotel, where a range of convenience facilities are designed to enhance your stay. Enjoy the flexibility of 24-hour room service and express check-in/check-out, ensuring your needs are met at any hour. Keep your belongings secure with safety deposit boxes and take advantage of the luggage storage and daily housekeeping services that maintain a pristine and organized environment throughout your visit. Stay connected and relaxed with complimentary Wi-Fi available in all rooms and public areas, making it easy to share your experiences or catch up on work. For added convenience, the hotel offers laundry and dry cleaning services, along with a dedicated concierge to assist with your travel arrangements and local recommendations. Whether you're relaxing by the fireplace or utilizing the designated smoking area, Poulo Wai Hotel provides all the essential facilities to make your stay comfortable, convenient, and memorable.

Convenient and Comprehensive Transport Facilities at Poulo Wai Hotel, Trademark Collection by Wyndham

Poulo Wai Hotel offers a range of exceptional transport services designed to make your stay in Phnom Penh seamless and stress-free. Guests can enjoy the convenience of airport transfers and organized tours, ensuring you explore the city with ease. For added convenience, the hotel provides valet parking and a secure onsite car park, along with self-parking options and complimentary parking facilities. Whether arriving by car or planning day trips, guests have access to reliable car hire and taxi services, making transportation around the city both simple and comfortable. Additionally, the hotel offers a ticket service to assist with travel arrangements and sightseeing plans, allowing guests to maximize their time in Cambodia. With these comprehensive transport facilities, Poulo Wai Hotel ensures that your mobility needs are well taken care of, giving you more time to enjoy the vibrant culture and attractions of Phnom Penh.

Luxurious and Comfortable Room Facilities at Poulo Wai Hotel, Trademark Collection by Wyndham

Experience ultimate comfort and convenience in the elegantly appointed rooms of Poulo Wai Hotel, Trademark Collection by Wyndham. Each room features modern amenities including air conditioning to keep you cool, and blackout curtains to ensure a restful night’s sleep. Relax in the separate living room or unwind by the cozy fireplace, creating a warm and inviting atmosphere. For your convenience, rooms are equipped with a television with satellite and cable channels, a mini bar, refrigerator, and a coffee/tea maker, allowing you to enjoy refreshments at any time. Indulge in the luxurious touches such as plush linens, towels, and complimentary bottled water. The bathrooms are stocked with toiletries, a hair dryer, and soft bathrobes for your comfort. Start your day with complimentary instant coffee and tea, or step out onto the balcony or terrace to enjoy the scenic views. Whether you’re here for business or leisure, the thoughtfully curated room facilities at Poulo Wai Hotel ensure a stay filled with comfort, convenience, and relaxation.

Exceptional Dining Experience at Poulo Wai Hotel, Trademark Collection by Wyndham

Discover a delightful culinary journey at Poulo Wai Hotel, where our diverse dining facilities cater to every guest's taste and schedule. Start your day with a hearty breakfast buffet, featuring a wide array of local and international dishes to energize your morning. For those seeking convenience or late-night cravings, our 24-hour room service ensures you can enjoy delicious meals and snacks anytime, right in the comfort of your room. Additionally, our inviting coffee shop provides a cozy ambiance for relaxing with a freshly brewed coffee or light refreshments throughout the day. Whether you're looking for a quick bite or a leisurely meal, our dining options are designed to enhance your stay, complemented by daily housekeeping that keeps your environment pristine and welcoming. Experience the perfect blend of comfort and culinary excellence at Poulo Wai Hotel, Trademark Collection by Wyndham.

Elegant Comfort in the Executive Suite at Poulo Wai Hotel

Discover the perfect blend of sophistication and comfort with the Executive Suite at Poulo Wai Hotel, Trademark Collection by Wyndham. Featuring a luxurious 1 King Bed, this room offers a spacious and refined retreat for travelers seeking a premium experience in Phnom Penh. Whether you're visiting for business or leisure, the Executive Suite provides a serene environment to relax and unwind after a day of exploration or meetings. Booking your stay through Agoda ensures you receive the best available prices for this exquisite suite, making your luxurious getaway more affordable. The platform offers a hassle-free booking process, allowing you to secure your preferred room quickly and effortlessly, so you can focus on enjoying your stay in Cambodia's vibrant capital.

Discover the Vibrant Heart of Phnom Penh: Doun Penh District

Nestled in the bustling center of Phnom Penh, Doun Penh District is a lively hub that beautifully blends history, culture, and modernity. This vibrant neighborhood is home to iconic landmarks such as the Royal Palace, Silver Pagoda, and the National Museum, offering visitors a glimpse into Cambodia’s rich heritage. Wandering through its bustling streets, you'll encounter bustling markets like the Central Market and the Russian Market, where vibrant stalls overflow with local crafts, textiles, and delicious street food, immersing you in the authentic Cambodian experience. Doun Penh is also a thriving center for arts and entertainment, featuring contemporary cafes, lively night markets, and cultural performances. Its strategic location makes it an ideal base for exploring Phnom Penh’s historical sites and vibrant city life. Whether you're interested in exploring ancient temples, enjoying local cuisine, or experiencing the energetic nightlife, Doun Penh offers an exciting and diverse atmosphere that captures the true spirit of Cambodia’s capital.

Seamless Journey from Phnom Penh International Airport to Poulo Wai Hotel, Trademark Collection by Wyndham

Traveling from Phnom Penh International Airport to the elegant Poulo Wai Hotel, Trademark Collection by Wyndham is both convenient and comfortable. Upon arrival, guests can opt for a quick 30-minute taxi ride, which is readily available outside the arrivals hall. Taxis are reliable and offer a straightforward route through the bustling streets of Doun Penh, heading directly to the hotel’s central location. For those seeking a more personalized experience, private airport transfers can be arranged in advance, ensuring a stress-free start to your stay. Alternatively, ride-hailing apps like Grab are popular and easy to use, providing a cost-effective and efficient way to reach your destination with real-time tracking and cashless payment options.

Discover Phnom Penh’s Iconic Landmarks Near Poulo Wai Hotel, Trademark Collection by Wyndham

Nestled in the heart of Phnom Penh, Poulo Wai Hotel is perfectly situated within walking distance of some of Cambodia's most iconic cultural and historical landmarks. Just a short trip away, visitors can explore the majestic Royal Palace, a stunning example of Khmer architecture that serves as the royal residence and a symbol of Cambodia’s regal heritage. Nearby, the National Museum offers a fascinating glimpse into the nation’s rich history through its extensive collection of Khmer art and artifacts. For those seeking spiritual and cultural experiences, Wat Phnom and the Silver Pagoda are must-visit sites that showcase the spiritual heart of Phnom Penh. The lively Sisowath Quay along the Mekong River provides a vibrant atmosphere with cafes, shops, and scenic views, perfect for leisurely strolls. Art and history enthusiasts will also appreciate the Daughters of Cambodia Visitor Centre and Wat Ounalom, both offering insights into Cambodia’s cultural fabric. With these landmarks within easy reach, guests at Poulo Wai Hotel can immerse themselves in the vibrant history and culture that make Phnom Penh a truly captivating destination.

Convenient Public Transport Options Near Poulo Wai Hotel, Trademark Collection by Wyndham

Nestled in the heart of Phnom Penh, Poulo Wai Hotel offers guests exceptional access to the city's vibrant transport network. Just a short distance from the Capitol Bus Station and GST Bus Station, travelers can easily hop on buses to explore both local attractions and neighboring regions with ease. For those arriving or departing by train, the Phnom Penh Railway Station provides a seamless connection to other parts of Cambodia, making travel both convenient and comfortable. Additionally, the Royal Train Square Station is nearby, offering a unique transit experience for visitors interested in exploring the city by rail. For travelers heading to more distant destinations or scenic excursions, the Thansur Bokor Highland Resort Bus Station serves as a gateway to the stunning highlands and natural attractions outside Phnom Penh. Whether you're arriving by bus or train, the excellent proximity of these major transport hubs ensures that your journey begins smoothly, allowing you to focus on enjoying your stay at this charming hotel in the heart of Cambodia's bustling capital.

A Culinary Journey Around Poulo Wai Hotel

Just steps from Poulo Wai Hotel, guests can indulge in a diverse array of dining options that showcase both local and international flavors. For a stunning panoramic view paired with expertly crafted cocktails, Eclipse Sky Bar is the perfect rooftop destination. Food enthusiasts will appreciate David's Restaurant Homemade Noodles, renowned for its authentic and comforting noodle dishes. La Croisette Phnom Penh offers a taste of French cuisine in a charming setting, while Oskar Bistro Phnom Penh provides a lively atmosphere with contemporary dishes. Wine lovers can unwind at Bouchon Wine Bar, savoring fine wines and gourmet bites. For those craving Indian delicacies, B.J.M.A Indian Restaurant, Masala Dosa Street Kitchen, and New Season Indian Restaurant serve flavorful, aromatic dishes that will satisfy every spice lover. Kravanh Restaurant and RESTAURANT AROMA also contribute to the vibrant culinary scene, ensuring that every palate is delighted within easy reach of the hotel.

Nearby Shopping Landmarks and Retail Highlights

Guests staying at Poulo Wai Hotel, Trademark Collection by Wyndham will find themselves conveniently close to a variety of shopping destinations and retail outlets. Explore the bustling BS Shopping Center for a wide range of goods and everyday essentials, or visit Ambre Shop for unique local crafts and souvenirs. For banking needs, the nearby ANZ Royal Bank provides accessible financial services. The vibrant Bayon Market offers an authentic local shopping experience, while Kiwi Bakery Shop tempts visitors with delicious baked treats. Art enthusiasts and craft lovers can browse the exquisite collections at NCDP Handicrafts Shop and Artisans d'Angkor, showcasing traditional Cambodian artistry. For relaxation and wellness, Seeing Hands Massage Center offers rejuvenating treatments. Additionally, Bobo and Bodia Nature provide natural beauty and skincare products, making the area a comprehensive shopping hub for both essentials and indulgences.

Affordable Luxury: Poulo Wai Hotel's Competitive Pricing in Phnom Penh

Nestled in the vibrant heart of Phnom Penh, Poulo Wai Hotel, Trademark Collection by Wyndham offers an exceptional blend of comfort and elegance at an attractive price point. With room rates ranging from $76 to $100 per night, this hotel positions itself slightly above the city’s average hotel price of $51 to $75. This premium pricing reflects the hotel’s superior amenities, modern design, and top-notch service, making it an ideal choice for travelers seeking a more upscale experience. While the average hotel in Phnom Penh provides budget-friendly options, Poulo Wai Hotel's pricing underscores its commitment to delivering a higher standard of accommodation. Guests can enjoy the added value of luxurious furnishings, excellent facilities, and personalized service, all within a reasonable price range that justifies the slightly higher rate. Whether you're visiting for business or leisure, Poulo Wai Hotel offers a compelling option for those looking to indulge without overspending, ensuring a memorable stay in Cambodia’s bustling capital.

Exceptional Comfort and Service at Poulo Wai Hotel, Trademark Collection by Wyndham

Poulo Wai Hotel, Trademark Collection by Wyndham, stands out as a top choice for travelers seeking a blend of comfort, cleanliness, and excellent service in Phnom Penh. With an impressive overall rating of 8.9, guests consistently praise the hotel for offering great value without compromising on quality. The hotel’s facilities are well-maintained and thoughtfully designed, contributing to a relaxing and convenient stay for all visitors.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Khmer
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Gym/fitness
  • Massage
  • Massage bed
  • Massage chair
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Happy hour
  • Kitchen
  • Kitchenette
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Beam projector
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids safety features
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Fire extinguisher
  • Front desk [24-hour]
  • Litter boxes
  • Mirrored room
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]

Location

#71–73, Street 174, Sangkat Phsar Thmey 3, Doun Penh, Phnom Penh, Cambodia, 120203

Excellent8.6

Location

Airports
  • Techo International Airport (KTI)
    22.9 km
  • Sihanouk International Airport (KOS)
    177.7 km
Public transportation
  • GST Bus Station
    450 m
  • Capitol Bus Station
    520 m
Hospital or clinic
  • Procare médical center
    100 m
Shopping
  • Central Market
    2.3 km
Convenience store
  • Smile Mini Marts
    270 m
Cash withdrawal
  • ATM
    140 m

What's nearby

Popular landmarks
  • National Museum
    760 m
  • Royal Palace
    990 m
  • Sisowath Quay
    1.1 km
  • Silver Pagoda
    1.1 km
  • Independence Monument
    1.1 km
  • Wat Phnom
    1.3 km
  • Tuol Sleng Genocide Museum
    1.8 km
  • Central Market
    2.3 km
  • Russian Market
    2.8 km
  • Choeung Ek Genocidal Center
    9.2 km
Nearby landmarks
  • Ambre Shop
    80 m
  • Procare médical center
    100 m
  • Soriya
    110 m
  • Wat Koh
    170 m
  • Shanghai Bar & Restaurant
    190 m
  • Heart of Darkness Bar
    210 m
  • Golden Sorya Mall
    220 m
  • Central Hospital
    230 m
  • Pachem
    260 m
  • Meng Rutnin Eye Specialist
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-out from00:00
  • Check-in until23:59
Getting around
  • Distance from city center2 km
  • Travel time to airport (minutes)35
  • Airport transfer fee30 USD
Extras
  • Daily Internet/Wi-Fi fee0 USD
  • Breakfast charge (unless included in room price)12 USD
The property
  • Year property opened2020
  • Number of floors22
  • Room voltage220
  • Number of rooms 196
  • Non-smoking rooms/floorsno
  • Number of restaurants4
  • Number of bars/lounges3
  • License Id / Local Tax ID/ Entity NameK003-901801832
Parking
  • Daily parking fee0 USD

Reviews of Poulo Wai Hotel, Trademark Collection by Wyndham from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 6.8
  • 9.2
  • 10
  • 10
  • 10
  • 9.2
  • 9.2
  • 7.2
  • 5.2
  • 9.2

Most recent

  • Cleanliness score 9.2 out of 10 and is a high score in Phnom Penh
    Cleanliness9.2
  • Service score 9.2 out of 10 and is a high score in Phnom Penh
    Service9.2
  • Value for money score 8.9 out of 10 and is a high score in Phnom Penh
    Value for money8.9
  • Facilities score 8.8 out of 10 and is a high score in Phnom Penh
    Facilities8.8
  • Location score 8.6 out of 10 and is a high score in Phnom Penh
    Location8.6
High score for Phnom Penh

Rating

9+ Exceptional (65)
8-9 Excellent (21)
7-8 Very Good (18)
6-7 Good (3)
<6 Below Expectation (7)

Review summary

Powered by OpenAI

Guests have praised the excellent and friendly staff for their helpfulness, making guests feel welcome. The rooms are clean and well-maintained, offering a comfortable stay. The hotel is located in a good location, close to the city center and tourist attractions. The nice and clean pool with a great view is an added bonus for guests' relaxing stay.

Some guests have reported poor breakfast quality with expensive prices for food and drink. A few guests have experienced inadequate air conditioning with some complaints about noise levels.

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88% Positive
sentiment-negative-indicator
12% Unfavourable

Service

Mentioned in 23 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Breakfast

Mentioned in 16 reviews
sentiment-positive-indicator
68% Positive
sentiment-negative-indicator
31% Unfavourable

Cleanliness

Mentioned in 16 reviews
sentiment-positive-indicator
87% Positive
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12% Unfavourable

Pool

Mentioned in 8 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Room comfort

Mentioned in 7 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Value for money

Mentioned in 7 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Room size

Mentioned in 6 reviews
sentiment-positive-indicator
100% Positive

Air conditioning

Mentioned in 4 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable
Showing 114 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Kyle from Philippines
    Solo traveler
    Stayed 5 nights in October 2025

    “One of the Best in Phnom Penh”

    The hotel was definitely worth the price with a very spacious, clean, comfortable and complete room as well as their facilities (gym, pool, sauna, sky bar, breakfast buffet area, lobby). I would definitely recommend this hotel to anyone visiting Phnom Penh and wants a hassle-free and easy booking as well as a safe, peaceful, clean and excellent place to stay in the city. The area is in the heart of the city and is accessible to tuktuks as well as the different landmarks throughout the city itself. I would definitely book again if I come back to Cambodia with my family this time around. Worth the try!

    Reviewed November 01, 2025
  2. 7.2
    Very good
    Yannick from France
    Solo traveler
    Stayed 5 nights in December 2024

    “Poulo Wai PP”

    This hotel could be a much better hotel than it is today. My 5 days stay was comfortable, hotel is clean. However, I had to change my room on 20th floor because I found two pretty big cockroaches in the bathroom. Two days later, same story but this time on floor 16. Cockroaches coming out from the floor drain next to the toilet bowl. Which probably means the drains are infested with roaches on all floors. Some staff are really pleasant. Some other simply do not care and show it to your face. Kind of a whatever attitude which can be annoying at times. I understand English is not their first language..... But staff should speak a minimum English to be able to communicate properly with their international customers. Most of them are saying yes yes to everything you ask them..... Obviously not understanding a single word. Complete miscommunication. Last morning, I asked for a wake up call at 5.45am. I received the call at 6.20am..... No comment!! Last thing, hot water can take up a good 15 minutes before reaching your tap. Just be patient in the shower 😅 Location is not too bad but not the best in PP Last thing.... Breakfast is very poor in all aspect. Food, smell, service.... Management should improve the quality of the breakfast space and service that goes with. Conclusion: would I come back to Poulo Wai. Probably not. Price was fair but you can find better hotels with much better service in the city. Special thanks to the nice housekeeping ladies and the staffs who always open the door at the reception / lobby.

    Reviewed December 27, 2024
  3. 9.2
    Exceptional
    Qian from Malaysia
    Business traveler
    Deluxe King Room
    Stayed 8 nights in November 2025

    “Recommended”

    Location was fantastic, only 10 minutes from central market and Sorya mall. Staff are very polite and generally nice. Everything was great, stayed here for 9 days. The only thing that could have been improved was that the bedsheets were not changed throughout my entire 9 days there (bed was made and room was mopped though). Breakfast is made to order on certain days where occupancy is low which I can appreciate (less food wastage). Very happy with my stay.

    Reviewed December 09, 2025

    Dear Qian, Thank you for sharing your great review and choosing to stay with us, we’re delighted to hear you enjoyed your overall experience and our fantastic location, polite staff, and services like the spa. We also appreciate your constructive comment regarding the bedsheet change. we understand how important this detail is to our guests’ comfort. Your feedback has been shared with our housekeeping team as we continuously work to improve our service standards. We hope to have the pleasure of welcoming you back on your next visit to Phnom Penh! Best regards, Management Team

    Responded January 02, 2026
    Poulo Wai Hotel, Trademark Collection by Wyndham
  4. 8.8
    Excellent
    Huan from Vietnam
    Business traveler
    Stayed 1 night in July 2025

    “Good place”

    It is a good place, it is clean and the hotel is new. It is not big but comfortable

    Reviewed July 15, 2025

    Dear Huan, We sincerely appreciate your wonderful review. It is always our goal to provide the best service and a memorable experience for our guests. Your feedback encourages us to continue delivering excellence. Thank you so much for your kind words, we look forward to welcoming you to back next time soon. Best regards, Management Team Poulo Wai Hotel & Apartment

    Responded July 18, 2025
    Poulo Wai Hotel, Trademark Collection by Wyndham
  5. 10.0
    Exceptional
    Francis from Singapore
    Couple
    Stayed 2 nights in May 2023

    “Good location, nice room with good facilities ”

    We stay for 5N, very good location & near if u plan to visit a few tourist hot spot eg Royal Palace, S21 etc. The staff there was very friendly and helpful. The room was nice, spacious, clean & maintain well as good as new development. The minus point is the balcony was very stuffy & hot due to the design as air don't circulate well even though mine was the highest room floor 21st. If can add a small wall/ceiling fan at the balcony then it will be a nice cosy area to chill & relax.

    Reviewed May 17, 2023

    Thank you for your review. It's great to hear that you enjoyed your stay and found our location convenient for visiting tourist hot spots. We also appreciate your kind words about our friendly and helpful staff, as well as the cleanliness and maintenance of our rooms. We will definitely take into consideration your feedback about the balcony design and look into adding a small wall or ceiling fan to improve air circulation in that area. We hope to have the pleasure of hosting you again soon. Best regards, Khea PHY E-commerce Manager

    Responded June 08, 2023
    Poulo Wai Hotel, Trademark Collection by Wyndham
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