PRANTARA heritage suites
PRANTARA heritage suites
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8.8
Excellent

"Really quaint and lovely oasis in Phnom Penh"

Ai

|

October 1, 2017

Standard Single Room - Bed PRANTARA heritage suites
Standard Single Room - Bed
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Lobby PRANTARA heritage suites
Lobby
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Lobby PRANTARA heritage suites
Lobby
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Interior view PRANTARA heritage suites
Interior view
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See map PRANTARA heritage suites
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Excellent
Location
8.7
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What guests are saying:
Really nice. Good staff. Lovely room. Everything is very comfortable.
CHAU from Vietnam
Group
Really quaint and lovely oasis in Phnom Penh...away from most of the traditional tourist-y areas to stay but right around all of the lovely sites. I would definitely visit here again!
Ai from United States
Solo traveler
Great guesthouse but use their in room safe!!!!!
carter from United States
Solo traveler
The penh is really a nice place, 10min walk to the palace and riverside. Staff there can communicate in English fluently, and they are really nice people. The only downside is their bathroom. No curtain nor other cover on one of the bathroom windows in our room.
Yang from China
Couple
Spacious room with windows. Excellent staff that speaks English.
Tim from United States
Solo traveler
Loved the set up in the rooms as well as the staff and the breakfast options. Only issue was our a/c not working too well the first night.
Christin from Cambodia
Family with teens
good place to stay for a few days. thank you!
Marta from Poland
Solo traveler
the boss is nice、she reply me all questions and advise me to take care of my bag when outside、hotel location is near loyal palace。because of paint、bathroom have some paint smell. it is good hotel for your stay!
qing from China
Couple
Overall good.
Vi from Australia
Group

PRANTARA heritage suites

Excellent location
- Inside city center
- What's nearby?
Excellent
From 124 reviewsSee what guests said
8.5
/
10
Exceptional service
9.0
Recommended by 92% of guests
Value for money8.5
Distance to city center2.7 km
Location rating8.7
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport8.9 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

  • Bar

Room choices
8.3
Excellent
Room comfort & quality
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
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Superior Double  Room
Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 double bed
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Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 double bed and 1 super ki...
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Standard Single Room
Standard Single Room
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 1 queen bed
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Standard Double Room
Standard Double Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Have a question for PRANTARA heritage suites?

What people love about the property

  • 10.0
    Exceptional

    "Spacious, clean, ac''d, tasteful modern look."

    Cynthia

    |

    June 16, 2016

  • 9.6
    Exceptional

    "Excellent staff that speaks English."

    Tim

    |

    February 23, 2016

  • 8.8
    Excellent

    "Good place to stay for a few days."

    Marta

    |

    February 15, 2016

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More about PRANTARA heritage suites

More about PRANTARA heritage suites

9.2
Exceptional

"It is good hotel for your stay!"

qing

|

November 16, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

7.2
Very good

"The staffs are nice and helpful."

MEI Y.

|

April 11, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (124)Booking.com Reviews (289)
8.5
/
10
Cleanliness8.8
Facilities7.8
Location8.7
Room comfort and quality8.3
Service9.0
Value for money8.5
Provided by verified guests of Agoda
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All guests (124)
All room types
Showing 88 verified guest comments
12345
9.6
Exceptional
Daniel from Canada
Couple
Standard Single Room
Stayed 1 night in December 2018
2nd stay here”
Our second time staying here and it was as good as before. The rooms are big and comfortable and the location is great for sight seeing. The manager/owner is incredibly friendly and helpful as are all staff we met. Would happily stay again when in Phnom Penh.
Reviewed December 08, 2018
8.8
Excellent
Paulina from Sweden
Solo traveler
Superior Double Room
Stayed 3 nights in November 2018
Nice staff”
The building is an older building with some quirky solutions. The room was a bit smaller than I expected but worked for me. It would not hurt to get the walls a fresh coat of paint but it was not disturbing. The bed was clean as well as the room. The door could have closed better but I guess it was bent from the humidity. It locked ok so that was not a problem. The best with the place was the stuff and the manager that was a really nice part of the visit. Problems and queries got fixed fast. I would recommend the place. It is close to the palace in a small street that would feel a little uncomfortable if there was not a market there with people.
Reviewed November 16, 2018
10.0
Exceptional
Peter from Australia
Solo traveler
Deluxe Double Room
Stayed 3 nights in November 2018
Excellent Value ”
A great little boutique hotel in a very quiet lane. There are some very good restaurants nearby, and it is only a five to ten minute walk to plenty of bars, restaurants etc along the river front and in the back streets too. Bruce the hotel manager is very friendly and extremely helpful, considering he works very long hours he never hesitated to help me with advice or manage bookings, buses etc. as I needed it. The bed, linen, towels that smell wonderful, shower, tv, safe etc all great value for this price range in Phnom Penh. Giant Ibis buses can be booked from this hotel, looking forward to catching my first one. The staff are friendly and the premises are kept immaculately clean. I can highly recommend this hotel.
Reviewed November 08, 2018
9.2
Exceptional
Daniel from Canada
Couple
Deluxe Double Room
Stayed 2 nights in October 2018
Great place to stay Phnom Penh”
Staff were extremely friendly and helpful and gave great advice and helped us locate a local restaurant we were excited to try. Room was spotless and spacious with a great shower. Helped us arrange tuk tuks to the killing fields and genocide museum and the to the airport when we were leaving. Location is perfect extremely close to the national museum and royal palace. The nearby park was really pleasant and great spot for some people watching. Only minor downside was that breakfast was a little pricey and service a little slow, but it was still good. Would definitely stay again if back in Phnom Penh.
Reviewed November 02, 2018
9.6
Exceptional
YINGWEI from China
Solo traveler
Standard Single Room
Stayed 1 night in October 2018
A little bit expensive in this room size and facilities”
Staffs are helpful. The location is not easy to find even for local drivers as it hides in many buildings of a community and those of which are under construction with the surrounding fence. The room design is nice and the bed is very comfortable.
Reviewed October 29, 2018
10.0
Exceptional
Tyler from Cambodia
Solo traveler
Deluxe Double Room
Stayed 3 nights in September 2018
Exceptional”
Very very good hotel. Great staff. Very helpful and friendly. Good location. Very close to shopping and parks. Very quiet area. Big clean rooms. I’ve travelled extensively all over Asia these last 3.5 months and I can honestly say this is the best place I’ve stayed at. I will definitely be staying here again in the future. I give it 5 stars.
Reviewed September 23, 2018
5.2
Kirstine from Philippines
Business traveler
Superior Double Room
Stayed 6 nights in November 2018
They took my things out without my permission ”
They made a mistake. They checked me in the wrong room. I already spent a night in the room and the next day I went to work, I got back to find out they moved out all of my stuff because they made a mistake. So, yes. They took my unpacked clothes, dirty laundry, everything and moved it to the smaller room to accommodate the guest who was supposed to be there. First of all - not my fault. Second, there is an option here on Agoda to send a message to the customer. I sent you a message here and you didn't reply. Clearly you don't know how to navigate this service. So, what can I do? All I can get is an apology and to keep my cool until I leave for the next 6 days. The place is hard to find by the Grab drivers but it's fairly near tourist spots. The room was okay. It could've been a good stay overall but the fact that you moved my stuff without me knowing was just a disappointment.
Reviewed November 19, 2018
Dear Kirstine, Greeting from prantara heritage suites. As the problem happened to you, we are terribly sorry. If we can meet again in another of time, I would like to talk to you and I will offer you a gift for apology. I hope you are fine at the moment. Have a great year ahead. Sincerely Yours, Bruce
Responded December 01, 2018
PRANTARA heritage suites
8.4
Excellent
Sadie from United Kingdom
Couple
Deluxe Double Room
Stayed 4 nights in September 2018
Nice after a couple of teething problems”
Lovely location in the quiet streets round the royal palace but easy walk to bars and restaurants. The first room they offered us had an inside conservatory which they advertise as a balcony, we asked to swap to another room which they did without an issue. Lovely big room with aircon, comfy bed and ensuite. It's not the cheapest but it was very nice for a couple of days in the city.
Reviewed September 08, 2018
8.0
Excellent
Omri from Israel
Couple
Superior Double Room
Stayed 1 night in August 2018
Good location, OK hotel”
the location is great right by the royal palace and the national museum and not far from the riverside. The staff was nice and helped with tickets to a dance show and a bus to Siem Reap, even though they seem a bit sleepy at times.. Not the cleanest place I've been in and rooms aren't luxurious but was OK.
Reviewed August 26, 2018
8.4
Excellent
Matt
Couple
Deluxe Double Room
Stayed 1 night in July 2018
Close the water and a park w/ friendly staff”
I can only speak for our stay, but the person who checked us in was excellent and polite, as well as arranged our transport in the morning and also called Sorya bus for us. For me, the location was great as it has some nice places near by and was 1 block from an open park to run in the evening.
Reviewed July 05, 2018
9.6
Exceptional
David from United Kingdom
Couple
Superior Double Room
Stayed 3 nights in June 2018
Excellent little hotel”
Nice little hotel, in an excellent location. Just a short walk to the Royal palace, national museum and major sights in Phnom Penh. Extremely friendly and helpful staff. Very happy with our stay here and would easily recommend it.
Reviewed June 26, 2018
8.4
Excellent
Torsten from Singapore
Solo traveler
Deluxe Double Room
Stayed 1 night in November 2018
Beautiful place with friendly staff”
The hotel is located in a heritage building (as the name suggests) with very tastefully decorated, big, bright rooms. In fact, I am not dure about the size of the standard rooms, but mine was defintely generous and so nice that I hardly wanted to leave it. Due to the fact that the building is old it comes with some quirks (e.g. light switches in unsuspected places), but thats a small price to pay for this overall wonderful accomodation. It is located only a few walking minutes away from the palace. It is not in the centre of night activities, but there are a few restaurants and cafes in walking distance, and the good side of this is that it was so silent at night as i never would have expected from a busy city such as Phnom Penh, because it is located in small side street that goes completely dead at night. To be fair, there is a construction side next door, but it didn‘t bother me much as they didn‘t work at night, and only sometimes duribg the day. Staff is very friendly and helpful.
Reviewed November 07, 2018
9.2
Exceptional
Yovana from United States
Couple
Standard Single Room
Stayed 1 night in January 2018
Simple, Clean Hotel Near Phnom Penh Sites”
We read great things about this place on Travelfish. It is in a good location, walking distance to royal palace, river walk, etc. and they can help arrange a tuk-tuk to visit the killing fields. We had a room on the top floor. It was a little small, but clean. They didn’t offer breakfast included or any other facilities really, so it felt like we didn’t get a lot for what we paid, but I think that’s typical for these touristy cities in Cambodia. We would recommend still since it’s hard to find a clean place with good reviews in this area for around $30 USD.
Reviewed January 16, 2018
10.0
Exceptional
Susanne from Germany
Couple
Stayed 1 night in December 2017
Very nice and clean rooms near the most Important attractions of Phnom Penh”
We stayed for the 3time in this nice little Hotel with stylish, spacious and very clean rooms in a calm street nearby the most important attractions of Phnom Penh. The staff is very friendly and helpful and arranged us our trips to Mondulkiri and Otre Village. Highly recommended
Reviewed December 28, 2017
10.0
Exceptional
Siwan from United Kingdom
Couple
Superior Double Room
Stayed 2 nights in October 2018
Lovely hotel!”
This hotel is great! It’s really nicely decorated and really clean. The staff are super helpful and nice too! We were sad to leave!
Reviewed October 27, 2018
8.4
Excellent
Renske from Spain
Couple
Superior Double Room
Stayed 1 night in October 2018
The location was perfect and room clean. Only minus punt was when we wanted to have breakfast around”
8.30 (breakfast was until 10) the staff told us there was no breakfast anymore, they ran out.
Reviewed October 18, 2018
10.0
Exceptional
Maxime from France
Couple
Stayed 5 nights in November 2017
Great Hotel!”
The rooms are great, big and clean. The staff is really friendly and helping. The location is really good : 5min walking to the Royal Palace and less than 10min to the National Museum. And the breakfast are really tasty and good (it is extra). We warmly recommend the Penh Guesthouse
Reviewed November 27, 2017
8.0
Excellent
Kimberly from Singapore
Couple
Superior Double Room
Stayed 2 nights in October 2017
Great location, you get what you pay for”
Really accessible; although tuktuk/cab drivers might be a bit confused as the guesthouse is tucked into a little alley between St 240 and 244. Just drop off at ARTillery cafe nearby and walk in. The bathroom was the best part of the room (clean, with consistent hot water). Good aircon. Sheets were a bit stained but otherwise negligible. Rooms are undergoing reno so a bit dusty, but that should be fine after they're done. Overall a good stay - especially for the price and central location (near Sisowath Quay, Bassac, St 240 etc)!
Reviewed October 23, 2017
8.7
Excellent
Juho from Finland
Solo traveler
Stayed 2 nights in December 2015
Nice little hotel”
Location, decor, staff
Nothing wrong here. Room was comfortable and had everything I needed. Staff were nice, esp. the young guy who drove me to a nearby restaurant on his scooter. And yeah, it's a great place to get proper sleep - zero noise. Decor was nice too. If this place stays as is, I'll definitely sleep here again when/if I have spend the night in PP.
Reviewed December 12, 2015
9.6
Exceptional
Jeff from United States
Solo traveler
Superior Double Room
Stayed 1 night in June 2018
Good location”
Close to the river. Close to nice little breakfast spots and cafes. I slept well. No complaints.
Reviewed June 04, 2018
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  • Excellent location
  • Royal Palace
  • Capitol Bus Station is within 1.4 km