Premier Hotel Sani Pass
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Underberg part of Kwazulu Natal, this property puts you close to attractions and interesting dining options. Massage, restaurant and indoor pool are among the special facilities that will enhance your stay with on-site convenience.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
BBQ facilities
Bicycles
Luggage storage
Beautiful scenery ”
This resort in Drakensbergen is a beautiful equipped resort with stunning views. Beautiful Lounges, rooms are good. Wifi is good and staff is very very nice
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It a lovely hotel,enjoyed my stay Few things to be added but. Otherwise everything perfect ”
Please add gowns and slippers in Supperior rooms,I was in one and was disappointed to not find one,only add to the supperior ones. I’ll come back shortly and I’ll like to find gowns as per my request if possible. Food was great. Cleanliness was best part our room was so super clean I was so impressed with how they cleaned it after creating such mess...
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Awesome place to rejuvenate.”
A beautiful place,with breathtaking & opulent views. It's heaven on earth. Perfect place to rejuvenate,reflect and re-evaluate. We adored the serenity the resort had to offer. We will definitely be back in future.
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A lovely relaxing stay at Sani Pass Hotel”
Highly recommend this hotel for a weekend getaway. Value for money. Friendly staff. We enjoyed well maintained walks around the property and time at the pool. The is also a Spa, horse riding and a very comfortable lounge. Excellent food. All set in a beautiful part of the country.
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Excellent customer service ”
We had a slight hiccup when we checked I'm however even though they were so heavily booked, they still ensured we were sorted with a smile on their faces.
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Sani Pass Getaway”
Our time at the Sani Pass Hotel was wonderful - friendly staff, awesome facilities and an inexpensive stay. The tap water is chocolate brown when it rains and we should have been warned about this as we could have brought a 5L water with us. Everything else was perfect.
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Very pleasant stay ”
Beautiful hotel nestled in the mountains. Recommended for hikers, bird watching enthusiasts & those who appreciate nature. The surrounding is peaceful & serene. The Drakensberg mountains are a world heritage site.
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It’s a gem”
Beautiful location, great facilities for the whole family
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Something for the Family”
It was a lovely stay - plenty of families while we were there. Lot's of activities to do - something for the whole family. Staff were very friendly at all times.
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A relaxing week away.”
Amazing views and professional staff.
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Excellent hospital, friendly staff, good service ”
Excellent hospital, friendly staff, good service
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Very Dry, More info on hikes”
Very dry, many of the plants/grass is dead e.g. soccer field and golf course. Might be because it is there dry season, and I am sure Covid has not helped. Also no towels provided when using outdoor pool. Otherwise great location, friendly staff and delicious buffet dinner.
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Suggestions”
I would like to suggest that you put bar fridge in the rooms and add a gym inside the hotel
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Very good”
beautiful scenery and friendly staff
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Limited dinner choices”
A problem with 2 rooms' leaking showers, the second room having a very mouldy smell. Rooms were lovely but the showers were a problem. Asking for extra towels, there were none. We were moved to another room but the problem was worse. We didn't want to move again. Dinner was a terrible let-down as the ONLY option was buffet at R260 p.person, although the in-room menu indicated A la Carte, Buffet and Room service. We were informed that both the room service and housekeeping teams were not on duty over the weekemd. I assume some of the problems were due to a lack of bookings and funds over the Covid19 period, in which case they are doing well to recover.
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Beautifull location but heated pool was not working.There are not enough sign posts for walking / hi”
There were no signs on what to do when confronted by Baboons. The trails should be cleaned and maintained especially as the horse pooh is not please to walk through. The shower facilities in the room not practical as water spills through the glass panels. Finally not enough food for vegetarians especially at breakfast.
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Good”
No greeting upon arrival, after at least 7 to 10 minutes of waiting i asked if this is where we check in,and was only then acknowledged, no bath towels for 1st 24 hours, no working safe in room, light bulb missing from lamp, large group of 32 guests very loud, drunk, constantly bring their own alcohol to pool which made it impossible for us to use or relax at the pool so that made us want to leave early but stuck it out. Management tried to manage situation but that did not benefit us or our stay
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Disappointing experience”
1. As we arrive, there were dirty glasses left at the passage 2. The room carpet has not been vacuumed for a while: dirty 3. The balcony was filthy on Friday, on Saturday afternoon we had to complain and it suddenly was cleaned 4. Saturday morning towels were not changed, only after we had complained 5. The receptionist was very professional and helpful 6. The lawn was not cut near the swimming pool 7. We could not rest and relax at the swimming pool since they were replacing sliding doors and making noise
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disappointed ”
Staff would not control the large group that made noise for hours in foyer, dinner buffet had run out within 45mins of dinner opening, bathroom in room was disgusting, disappointed - does not appear as in photos on website, carpets dirty in passage walk ways -
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Awesome Experience”
We spent the long weekend at Premier Sani Pass Hotel. The hotel has been revamped; the rooms are very clean and very comfortable. The staff were excellent. At every meal the hotel manager will great each and everyone and check if they ok. They pride themselves in serving the patrons and ensuring that everyone is having a good time. They pay great attention to detail and even provided our son a carrot to serve as nose to the snowman. The warm fireplace is inviting and the served as place where many friendships were made. We will definitely go back as we could not fault the hotel, service and location
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