Premier Hotel The Richards
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8.0
Excellent
/10
(102 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location
Parking
FREE
Free Wi-Fi

Premier Hotel The Richards

3 Hibberd Drive, Meerensee, Richards Bay Meer en See, Richards Bay, South Africa, 3901 - See map
"Thanks for pleasant stay."
Stephen - November 28, 2016
Exceptional reputation
Recommended by 85% of guests
Excellent cleanliness
8.2 rating for cleanliness
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Air conditioning

Property ranking|Compared to 110 Richards Bay properties
See all rankings
Review score - United States
9.0/10
Service score
8.1/10
Value for money score
7.7/10
Room comfort score
7.7/10
Better than
98
%
of Richards Bay properties
Better than
97
%
of Richards Bay properties
Better than
96
%
of Richards Bay properties
Better than
96
%
of Richards Bay properties
Value for money7.7
Distance to city center4.0 Km
Location rating8.4

Rooms available at Premier Hotel The Richards

7.7
Very good
Room comfort & quality
Standard
Standard
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 king bed or 2 single beds
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Executive
Executive
...
  • Room size: 21 m²/226 ft²
  • Garden view
  • 1 king bed or 2 single beds
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Single Executive
Single Executive
...
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    Suite Standard
    Suite Standard
    ...
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      Single
      Single
      ...
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        Suite Capacity 1
        Suite Capacity 1
        ...
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          Suite
          Suite
          ...
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            Double Room Suite
            Double Room Suite
            ...
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              Standard Double Room, Non Smoking
              Standard Double Room, Non Smoking
              ...
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                Executive
                Executive
                ...
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                  What people love about Premier Hotel The Richards

                  • 6.8
                    Good
                    Location

                    "Close to malls & fast food location."

                    Vishay

                    |

                    December 28, 2018

                  • 8.4
                    Excellent

                    "This was truly a great stay!"

                    Xhanti

                    |

                    August 14, 2018

                  • 10.0
                    Exceptional

                    "Very happy with the hotel ."

                    Gregory

                    |

                    August 27, 2018

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                  More about Premier Hotel The Richards

                  More about Premier Hotel The Richards

                  8.4
                  Excellent

                  "The staff were friendly and very helpful."

                  Xhanti

                  |

                  August 14, 2018

                  An overview

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                  Most talked about facilities

                  Food & Dining
                  4 mentions
                  Housekeeping
                  4 mentions
                  Breakfast
                  3 mentions
                  Swimming Pool
                  2 mentions

                  What they offer

                  10.0
                  Exceptional
                  Staff 

                  "Pleasant staff, very accommodating."

                  Shielawathie

                  |

                  September 6, 2018

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                  Show less

                  Food and dining

                  Breakfast options

                  Continental
                  Vegetarian
                  Full English/Irish

                  Restaurants on site

                  The Mossel Restaurant
                  Cuisine:South African
                  Menu:Buffet, A-la-carte

                  Property's guest policies

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                  Some helpful facts

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                  Reviews of Premier Hotel The Richards from real guests

                  Overall rating
                  7.9
                  Very good
                  From 525 reviews
                  Provided by verified guests of
                  Agoda Reviews (102)Booking.com Reviews (408)
                  Rating via Agoda8.0
                  /
                  10
                  Cleanliness8.2
                  Facilities7.7
                  Location8.4
                  Room comfort and quality7.7
                  Service8.1
                  Value for money7.7
                  High score for Richards Bay
                  Rating
                  9+ Exceptional (13)
                  8-9 Excellent (8)
                  7-8 Very Good (7)
                  6-7 Good (7)
                  <6 Below Expectation (11)
                  Time of the year
                  Mar - May (6)
                  Jun - Aug (8)
                  Sep - Nov (9)
                  Dec - Feb (23)
                  All guests (102)
                  All room types
                  All languages
                  Showing 46 verified guest comments
                  123
                  9.2
                  Exceptional
                  Chad
                  Couple
                  Standard
                  Stayed 1 night in July 2019

                  Good, but the noise made sleeping difficult.”

                  I booked this hotel for my parents for a day shopping trip to Richards Bay. The room was clean and smartly appointed. My father is in a wheelchair and the room and bathroom were both perfect for him. Staff were friendly and helpful. However, my parents were staying in room 107 - and the noise coming from other guests in a lounge-esque area near the room was horrific. The irony was that there was a sign asking guests to keep the noise down after 20:00; but the staff did nothing to stop them until about 11pm when they were eventually asked to leave. When asked, the staff said that my parents could have called security (my parents did not know this), but the commotion was in full view of the staff. Other than that, the staff was very pleasant and the stay was lovely; definitely recommend!

                  Reviewed July 09, 2019
                  9.2
                  Exceptional
                  ANOOSH from South Africa
                  Family with young children
                  Standard
                  Stayed 2 nights in July 2019

                  Exceptional”

                  Every thing was well with our accommodation except that as we were 3 persons in each room only 2 bath towels were given. When we rang up housekeeping they took a very long time to come thus we had to ask reception. We did not have breakfast or dinner at the hotel.

                  Reviewed July 08, 2019
                  8.4
                  Excellent
                  Bertu from South Africa
                  Business traveler
                  Standard
                  Stayed 2 nights in May 2019

                  To much noise in the passage and close to the rooms. People that don’t respect other people till 2 ”

                  The party and gym facilities are to close to the rooms

                  Reviewed May 30, 2019
                  5.2
                  Charlene from South Africa
                  Solo traveler
                  Standard
                  Stayed 3 nights in October 2018

                  Above average”

                  Room was furthest point from reception and every night I came back to the room I had to walk all the way back to reception as my card stopped working. Very noisy housekeeping not respecting the do not disturb sign om my door. Asked for linen to be changed upon arrival as the bedding had stains on them. TV channels also blurred and went away on a regular basis and all radio channels on the TV aimed at vernacular speaking guests.

                  Reviewed October 09, 2018
                  9.0
                  Exceptional
                  Philip from United States
                  Family with teens
                  Stayed 3 nights in December 2013

                  Very comfortable - great value”

                  The staff, the comfortable room, the bar

                  We spent 2 nights at the hotel to rest up from our overseas travel, and meet up with family before continuing our travels in KZN. The hotel was clean and comfortable, the staff was great, and there is a nice bar and restaurant. The hotel is a bit off the beaten track, and unless you are driving you will need to take cabs to and from the waterfront for restaurants and entertainment.

                  Reviewed January 16, 2014
                  8.0
                  Excellent
                  Alexis from United States
                  Group
                  Stayed 1 night in March 2012

                  Short but very pleasant stay”

                  Dining, bar, staff

                  our stay was short, only one night, (breaking our journey as it we were traveling north for safari) but wonderful. we were greeted at the richard's bay airport by the shuttle driver who did a wonderful job assisting with the massive amounts of luggage our party had. we were then shuttled to the protea hotel, spotting some monkeys along the way (an exciting start to our adventure)! upon our arrival the reception staff was friendly and efficient, making our party feel welcome from the start. they were also able to provide outlet adaptors for our low battery electronics, something everyone in our party was grateful for. later in the evening our group met up in the bar area where the atmosphere was relaxed and we were met with great service and provided with great recommendations. we then segued into the restaurant for dinner. there was a tempting buffet option however we opted for the menu entrees as they were too inviting to pass up. after dinner we adjourned back into the bar area where the staff was again gracious and wonderful. the rooms were comfortable, especially because there was air conditioning and the decor of the property was chic and playful. our checkout was quick and painless, again attributed to the efficiency and courtesy of the reception staff. i would definitely recommend this hotel to anyone staying in the richard's bay area!

                  Reviewed March 21, 2012
                  7.6
                  Very good
                  Jan from South Africa
                  Business traveler
                  Standard
                  Stayed 4 nights in January 2019

                  Stars”

                  This hotel is definitely not a 4 star. More like a 3.5 start. Needs painting outside and all the furniture is worn out. (except for the rooms) The restaurant I give a low 3 star. The chairs cushions is terrible and very old. All the furniture is badly worn. Food is excellent, staff too!

                  Reviewed January 30, 2019
                  6.4
                  Good
                  renesska from South Africa
                  Solo traveler
                  Standard
                  Stayed 1 night in December 2018

                  Great location and friendly staff”

                  Very disappointed with the service from the spa at the hotel I had booked an appointment for a full face and leg wax for 10 when I get there the lady that's waxing comes in late at about 10:10 than let's me know know that I had not made a booking comes to realise that my details were taken down incorrectly and with out notifications they had taken the liberty to cancel my appointment. And I had stayed in room 163 there was a cockroach crawling around the room and when I got up in the morning to have a shower there was 4 baby cockroaches crawling around in the tub. The toilet dis not flush properly when flushed the water sat at the top of the toilet did not go down. Very disappointed with the service provided from the spa, and was extremely disappointed with the room and bathroom situation as well. I have taken pictures of the cockroaches as well if required

                  Reviewed January 07, 2019
                  7.2
                  Very good
                  Yvette from South Africa
                  Family with young children
                  Standard
                  Stayed 3 nights in December 2018

                  Suitable for the business traveller.”

                  Well situated. Direction board well indicated. Safe secure parking. Food and drinks very exspensive. Warm mineral water in rooms without any ice buckets. Ice charged at a rate. Once booked online you become exluded from being their primary guest.

                  Reviewed January 04, 2019
                  6.0
                  Sipho from South Africa
                  Family with teens
                  Standard
                  Stayed 7 nights in December 2018

                  Above average”

                  Housekeeping is pathetic the cleaners don't take their time to ensure cleanliness. Under beds around tables in the shower. Glass doors around the hotel not well cleaned. The drop off entrance was dirty from the day we arrived even a week later when we left.

                  Reviewed January 02, 2019
                  10.0
                  Exceptional
                  Bimal from South Africa
                  Family with young children
                  Standard
                  Stayed 2 nights in April 2019

                  Excellent ”

                  Wonderful

                  Reviewed April 23, 2019
                  8.8
                  Excellent
                  Matsobane
                  Couple
                  Standard
                  Stayed 3 nights in March 2019

                  Excellent”

                  Simply magnificent place to stay at. Very friendly staff.

                  Reviewed March 25, 2019
                  6.8
                  Good
                  Vishay from South Africa
                  Couple
                  Standard
                  Stayed 4 nights in December 2018

                  Relaxed”

                  Stay was nice. However hotel is a little noisy. Close to malls & fast food location.

                  Reviewed December 28, 2018
                  9.6
                  Exceptional
                  Paddy from South Africa
                  Family with young children
                  Standard
                  Stayed 2 nights in December 2018

                  Premier Hotel Richards the best.”

                  The service ,cleanliness.

                  Reviewed January 01, 2019
                  8.8
                  Excellent
                  Clayton from South Africa
                  Family with young children
                  Standard
                  Stayed 3 nights in December 2018

                  The rooms are very neat. Looks like recently revamped. Friendly staff too. Overall good value”

                  Very good value considering I got 40% off via Agoda😀

                  Reviewed December 30, 2018
                  8.8
                  Excellent
                  Sibukosezwe from South Africa
                  Couple
                  Standard
                  Stayed 2 nights in September 2018

                  Good place to visit &with high pricacy”

                  Please provide bar fridge to all the rooms for those people that may have take aways.

                  Reviewed October 04, 2018
                  6.4
                  Good
                  Mariam from South Africa
                  Family with teens
                  Standard
                  Stayed 2 nights in December 2017

                  Inadequate facilities”

                  Rooms have no Mini fridge Bar yet guest are given complimentary fresh milk & bottled water. Our milk went sour and the bottled water was lukewarm (in Summer). Breakfast is very expensive (R175 pp). We requested for Halaal food and we were given chicken stir fry for breakfast😳 The swimming pool is a joke, I've never seen such a small swimming pool in any house never mind in a hotel.

                  Reviewed December 27, 2017
                  6.8
                  Good
                  Leburu from South Africa
                  Business traveler
                  Executive
                  Stayed 3 nights in November 2017

                  Good”

                  The hotel was not as I thought it would be. toilet seat was defective, the bed was not balanced as it did not have supporting feet. the airconditioner does not have a heating fuction. only set of towels to be used by one person , problem when it is a couple. Breakfast was not to the standard i thourt it would be. The staff is doing their best with the small resourses they have and bring the best out of it.

                  Reviewed November 20, 2017
                  5.3
                  Luc from South Africa
                  Couple
                  Stayed 3 nights in March 2015

                  Poor stay experience”

                  Location

                  The whole stay experience was very indifferent, service in bar and restaurants was poor, food quality below par. Aircon was leaking permanently, corridors were full of left room service trays for up to 24 hours. Bathroom (shower) comfort not even worth of a 2 star hotel. reception efficient but no passion nor friendliness. You get a sense that no one cares, and after leaving after 3 days no one asked neither if we enjoyed our stay

                  Reviewed March 18, 2015
                  5.0
                  Leroushka from South Africa
                  Couple
                  Stayed 4 nights in December 2014

                  Not so great”

                  They were accommodating. They had a gym on site.

                  The hotel has the tiniest pool any hotel I have been to has. Our bathroom had not been cleaned properly on the day of check in and I had to complain when the next day it still wasn't cleaned adequately. The room was small, but had all the basic amenities. The TV did not have a menu telling you what was currently on. And as the weather was bad we spent some time in doors watching tv. But we had to consult a tv magazine and a card with channels that did not correspond to what was actually on tv.

                  Reviewed January 05, 2015
                  123
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