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Premier Village Phu Quoc Resort Managed by Accorhotels
Premier Village Phu Quoc Resort Managed by Accorhotels
Premier Village Phu Quoc Resort Managed by Accorhotels
Premier Village Phu Quoc Resort Managed by Accorhotels
Premier Village Phu Quoc Resort Managed by Accorhotels
Premier Village Phu Quoc Resort Managed by Accorhotels
Premier Village Phu Quoc Resort Managed by Accorhotels

Removed from saved list

8.6

Excellent

490 reviews

490 reviews

Beach4
Swimming Pool3
Housekeeping3
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Sao Beach 5.5 km
Phu Quoc Prison 5.6 km
Long Beach 8.9 km
Ho Quoc Temple 12.0 km
Phu Quoc Waterfall 19.7 km
Duong Dong Market 25.5 km
Phu Quoc Countryside 37.4 km
Vinwonders Phu Quoc 43.2 km
Vinpearl Safari 44.2 km
Nearby landmarks
Benh Xa Quan Dan Y Dao Phu Quoc 4.1 km
An Thoi Port 4.1 km
Gam Ghi Island 4.2 km
Sung Duc Pagoda 4.7 km
Hon Thom Cable Car 5.4 km
Sao Beach 5.5 km
Phu Quoc Prison 5.6 km
Hon Thom Island 7.2 km
Long Beach 8.9 km
Ho Quoc Temple 12.0 km

Premier Village Phu Quoc Resort Managed by Accorhotels

Ong Doi Cape An Thoi Town Phu Quoc District, Bai Khem, Phu Quoc Island, Vietnam, 920000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bai Khem part of Phu Quoc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Excellent room comfort & quality

Private beach

Complimentary WIFi in all rooms

Currency conversion service

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Complimentary WIFi in all rooms

Kids club

Exercise area

Check-in/out [express]

BBQ facilities

This property is in high demand!

3 travelers have booked today.

Value for money8.6
Distance to city center35km
Location rating8.3
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport18.5 km

Rooms available at Premier Village Phu Quoc Resort Managed by Accorhotels

Beachfront Villa with Private Pool, Premier Club Privileges
...
  • Sea view
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
On The Rock Villa with Private Pool, Premier Club Privileges
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
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Hillside Villa with Private Pool
...
  • Garden view
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
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Ocean Villa
...
  • Partial ocean view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
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Island Villa with Private Pool
...
  • Garden view
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
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Eden Bay Ocean View Villa with Private Pool, Premier Club Privileges
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Eden Bay On the Rock Villas with Private Pool, Premier Club Privileges
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
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On The Rock Villa with Private Pool
...
  • Sea view
  • Balcony/terrace
  • 1 king bed & 2 double beds ...
Enter dates to see prices
Sunset Villa with Private Pool
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Eden Bay Ocean View Villa with Private Pool
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Premier Village Phu Quoc Resort Managed by Accorhotels have a hot tub?

A hot tub is one of the facilities available at Premier Village Phu Quoc Resort Managed by Accorhotels.

What time is check-in and check-out at Premier Village Phu Quoc Resort Managed by Accorhotels?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Premier Village Phu Quoc Resort Managed by Accorhotels?

For those who wish to drive their own cars, Premier Village Phu Quoc Resort Managed by Accorhotels has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phu Quoc Island with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Premier Village Phu Quoc Resort Managed by Accorhotels?

Start your mornings right, with the continental and buffet breakfast options offered at Premier Village Phu Quoc Resort Managed by Accorhotels.

What are my dining options at Premier Village Phu Quoc Resort Managed by Accorhotels?

Premier Village Phu Quoc Resort Managed by Accorhotels features 2 on-site restaurants for your dining convenience.

Can special events be hosted at Premier Village Phu Quoc Resort Managed by Accorhotels?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Premier Village Phu Quoc Resort Managed by Accorhotels?

Premier Village Phu Quoc Resort Managed by Accorhotels does not permit smoking in any of its rooms, but allows smoking in designated areas.

What popular beaches are close to Premier Village Phu Quoc Resort Managed by Accorhotels?

Premier Village Phu Quoc Resort Managed by Accorhotels’s Bai Khem neighborhood also includes Khem Beach.

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See map

Explore the neighborhood

What people love about Premier Village Phu Quoc Resort Managed by Accorhotels

  • 9.2

    Exceptional

    "Our family (3 generations) thoroughly enjoyed our stay at Premier Village."

    Genevieve

    |

    July 7, 2022

  • 10

    Exceptional

    "Best resort ever!!"

    KYUNGMIN

    |

    June 26, 2022

  • 9.2

    Exceptional

    "We had the beach side villa, right next to the hotel's private beach which was clean, clear and warm water."

    Phuong

    |

    June 4, 2022

Overall rating:

8.6

Excellent
490 reviews
Cleanliness
8.8
Facilities
8.5
Location
8.3
Read all reviews >
What travelers say they love:
Highly recommended to stay when travel to phu quoc.
HOOI from Malaysia
Group
More about Premier Village Phu Quoc Resort Managed by Accorhotels

More about Premier Village Phu Quoc Resort Managed by Accorhotels

Premier Village Phu Quoc Resort Managed by Accorhotels

Getting in and around Phu Quoc Island is a breeze when staying at Premier Village Phu Quoc Resort Managed by Accorhotels, located just minutes away from the city center.
At Premier Village Phu Quoc Resort Managed by Accorhotels, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Premier Village Phu Quoc Resort Managed by Accorhotels makes it easy to plan your day trips, sightseeing, and more around Phu Quoc Island. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at Premier Village Phu Quoc Resort Managed by Accorhotels thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Premier Village Phu Quoc Resort Managed by Accorhotels are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Rooms at Premier Village Phu Quoc Resort Managed by Accorhotels come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Premier Village Phu Quoc Resort Managed by Accorhotels. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
For the ultimate convenience, you can even have groceries delivered to your room at Premier Village Phu Quoc Resort Managed by Accorhotels, with their exclusive service. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities and shared kitchen.
Apart from amenities and services, Premier Village Phu Quoc Resort Managed by Accorhotels goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like snorkeling and non-motorized water sports. If you like water sports, you'll appreciate the convenience of watersports equipment rentals provided by Premier Village Phu Quoc Resort Managed by Accorhotels.
Engage in some easy evening fun with other guests with the hotel's yoga room. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

1 mention

Swimming Pool

1 mention

Beach

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Russian
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Exercise area
  • Game room
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Infirmary
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Fan
  • Fire extinguisher
  • Full kitchen
  • Hair dryer
  • Iron and ironing board
  • Kitchenette
  • Kitchenware
  • Lock box in room
  • Phone
  • Private entrance
  • Private pool
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke alarm
  • Sofa
  • Towels
  • Wake up call
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

The Market

  • Cuisine: Asian, International, Vietnamese
  • Menu: Buffet, A-la-carte

Corallo

  • Cuisine: Asian, European, International
  • Menu: Buffet
Location
Ong Doi Cape An Thoi Town Phu Quoc District, Bai Khem, Phu Quoc Island, Vietnam, 920000
Excellent
Location

8.3

Airports

  • Phu Quoc International Airport (PQC) - Vietnam
    18.5 km
  • Sihanouk International Airport (KOS) - Cambodia
    78.2 km

Public transportation

  • Hon Thom Cable Car
    5.4 km

Hospital or clinic

  • Benh Xa Quan Dan Y Dao Phu Quoc
    4.1 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Sao Beach
    5.5 km
  • Phu Quoc Prison
    5.6 km
  • Long Beach
    8.9 km
  • Ho Quoc Temple
    12.0 km
  • Phu Quoc Waterfall
    19.7 km
  • Duong Dong Market
    25.5 km
  • Phu Quoc Countryside
    37.4 km
  • Vinwonders Phu Quoc
    43.2 km
  • Vinpearl Safari
    44.2 km

Nearby landmarks

  • Benh Xa Quan Dan Y Dao Phu Quoc
    4.1 km
  • An Thoi Port
    4.1 km
  • Gam Ghi Island
    4.2 km
  • Sung Duc Pagoda
    4.7 km
  • Hon Thom Cable Car
    5.4 km
  • Sao Beach
    5.5 km
  • Phu Quoc Prison
    5.6 km
  • Hon Thom Island
    7.2 km
  • Long Beach
    8.9 km
  • Ho Quoc Temple
    12.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • One child under 6 years old per room stays for free and will receive breakfast free of charge if using existing bedding.
  • Children 6-11 years old stay for free with a 50 % discount for breakfast.
  • The number of bedrooms used in villa will be based on the number of adults (2 adults per bedroom).
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center35km
  • Travel time to airport (minutes)20

The property

  • Local Tax ID/ Rental License1701900730003
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of restaurants2
  • Number of rooms 215
  • Room voltage220
  • Year property opened2018
Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Premier Village Phu Quoc Resort Managed by Accorhotels from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.5
Location8.3
Service8.4
Value for money8.6
High score for Phu Quoc Island
Rating
9+ Exceptional (65)
8-9 Excellent (15)
7-8 Very Good (14)
6-7 Good (7)
<6 Below Expectation (16)
Time of the year
Mar - May (19)
Jun - Aug (29)
Sep - Nov (21)
Dec - Feb (48)
All guests (233)
All room types
All languages

Show reviews that mention 

Showing 117 verified guest comments
12345
10.0
Exceptional
Elisabeth from Germany
Family with teens
Island Villa with Private Pool
Stayed 1 night in December 2019

Beautiful resort”

We were not particularly fond of the island Phu Quoc but loved this resort. Beautifully designed villas and friendly staff. (Only the gym was a bit off the beaten track..)

Reviewed January 03, 2020

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Hello Elisabeth, Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the design of the property to your liking. Hope to see you return soon! Safe travels. Manon Boonstoppel Guest Experience Manager

Responded January 06, 2020
Premier Village Phu Quoc Resort Managed by Accorhotels
10.0
Exceptional
Huu from Singapore
Couple
Ocean Villa
Stayed 2 nights in November 2020

Fantastic stay for our honeymoon”

We booked an Ocean view Villa during our here for our honeymoon. It was fantastic staying at Premier Village. The villa is spacious, with 3 bedrooms (suitable for family) and a magnificent view over its infinity pool. The services and the food are all great! In addition to the private pool, we also enjoy the big infinity pools of the hotel, as well as the beaches with activities such as kayaking and cycling. All the staffs are very helpful and easily approachable. Our sincere thanks to the General Manager Daniel, the customer service staff Thi, the Corallo chef Pedro and other staffs as well. Will definitely come back with our family in the future. Some recommendation: if there is some free shuttle bus to/from the airport (does not need to be so frequent, maybe 2 or 3 trips per dayl, it would be more perfect.

Reviewed November 10, 2020

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Xin Chao Huu, Thank you very much for taking the time to share your experience and for choosing to stay with us at Premier Village Phu Quoc Resort. We are very happy to know that you had a fantastic stay during your honeymoon and that you found the facilities, activities, services of our property and the hospitality of staff to your liking. Will let our Heartist Thi, Chef Pedro and our General Manager Mr. Daniel know that they contributed to your enjoyment. Review like this will surely boost our team to strive more excellent guest experience everyday. Hope to see you return soon Safe travels! Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Responded November 11, 2020
Premier Village Phu Quoc Resort Managed by Accorhotels
10.0
Exceptional
HOOI from Malaysia
Group
Hillside Villa with Private Pool
Stayed 1 night in August 2019

Super b”

Excellent resort and friendly staffs.. Highly recommended to stay when travel to phu quoc.

Reviewed August 30, 2019

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Dear Hooi Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon! Safe travels. Best Regards, Joey Pham

Responded October 27, 2019
Premier Village Phu Quoc Resort Managed by Accorhotels
9.6
Exceptional
Deborah from United Kingdom
Group
Hillside Villa with Private Pool
Stayed 5 nights in February 2020

Relaxing luxury ”

Fabulous huge villa with great beds and amenities.. the villa pool was great after a day at the beach. Beach clean with good facilities. Both restaurants served gorgeous food and staff were very helpful. Buggy service worked well using the app. It is a long way from anything although we did use taxis to go to cable car (must do), fishing village (must haggle on price of fish not like us) Saigonese restaurant (fab food need to book) and 4 island boat trip with (Pacific). Some slight miscommunication with staff but in general English is good. Would stay again if more local restaurants and things to do were developed. Lots of new development by Sun group so not sure what will be left of local Vietnamese life

Reviewed February 16, 2020

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Dear Valued Guests, Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon! Safe travels. Best Regards, Joey Pham Front Office Manager

Responded February 23, 2020
Premier Village Phu Quoc Resort Managed by Accorhotels
10.0
Exceptional
Seok from South Korea
Family with young children
Hillside Villa with Private Pool
Stayed 4 nights in September 2019

fantastic resort!”

was really fantastic resort I've ever experienced. stayed 4 nights with 3 kids, and every minutes during stays has a value for my memory. swiminig twice in fool besides room, and can enjoy watching beautiful beach. really want to visit again here if I want to take a rest in Phu qouc!

Reviewed September 20, 2019

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Dear Seok Just wanted to thank you for your recent stay here at Resort! So glad you were able to experience our warm Accor hospitality and we look forward to seeing you soon. Best Regard, Joey Pham

Responded October 27, 2019
Premier Village Phu Quoc Resort Managed by Accorhotels
9.6
Exceptional
I from Taiwan
Group
Hillside Villa with Private Pool
Stayed 2 nights in September 2019

Excellent experience”

My friends and I spent 2 nights at Two-Bedroom Island Villa with Private Pool. The whole experience was wonderful. Room condition was perfect with a very nice view. I'd like to give a shout-out to my our Resort host Tú Tú for recommending things we can do in the villa and managing our transportation. Because not everyone work in the villa can speak fluent English, she did an excellent job and really makes our stay more enjoyable! This villa is still expanding the varieties of food was okay for 3 nights. I believe this won't be an issue in the near future. I'll definitely recommended people to stay at this excellent villa when visiting Phú Quốc!

Reviewed September 16, 2019

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Dear I, Just wanted to thank you for your recent stay here at resort! So glad you were able to experience our warm Accor hospitality and we look forward to seeing you soon. Best Regards, Joey Pham

Responded October 27, 2019
Premier Village Phu Quoc Resort Managed by Accorhotels
9.6
Exceptional
Jason from United Kingdom
Couple
Stayed 3 nights in January 2019

A wonderful experience!”

This has to be one of the best resorts i have stayed at! Upon arrival (If clear sky & sunny, the reception is amazing with breath taking views. The staff were all amazing and accommodating. Even the security guards standing around the resort are amazing! 3 bedroom villa was beautiful and had plenty of space for 5 people. Was truly an amazing experience. Breakfast & dinning very nice. Only issue would be the location being far away from everything. Saying this, we choose this resort intending to stay within the resort. The Facilities are great for a relaxing time. We hope to visit again in the future!

Reviewed February 04, 2019

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Dear Jason, Thank you for your review. I am pleased to hear you enjoyed your stay and will let us know that they contributed to your enjoyment. We hope to see you again soon. Best Regards, Joey Pham

Responded October 27, 2019
Premier Village Phu Quoc Resort Managed by Accorhotels
9.2
Exceptional
HOI from Hong Kong SAR, China
Family with teens
Stayed 2 nights in May 2019

Perfect place to relax and ideal for family travellers”

I brought my parents who are 70 and disabled to this hotel and we had an absolutely wonderful time! You can take buggy to anywhere in the resort and the staffs are amazingly friendly The best thing is you really feel how they care about you. I am a vegetarian and my sister is gluten intolerant. The staffs showed us the things we could eat on the breakfast buffet on the first day. My sister even had gluten free cupcakes and bread everything. Definitely the best resort I have had stay in. Thank you"

Reviewed August 03, 2019

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Dear HOI Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon! Safe travels. Best Regards, Joey Pham

Responded October 27, 2019
Premier Village Phu Quoc Resort Managed by Accorhotels
2.0
NAMI from South Korea
Family with young children
Beachfront Villa with Private Pool, Premier Club Privileges
Stayed 1 night in October 2019

It was scrambled.”

Villa is ok but the way of handling complaints is awful. Many calls came late night for contacting front desk. After I removed the phone line, I could calm down. Moreover the next day calls came again from many foreigner!!! My family disturbed our vacation on last day in phu qouc. What is this! Service desk provides the pick up instead of my reservation that I booked before. My driver should go back with no fee because villa's constracts with taxi. I said I promised to him I pay 1,750k dong but hotel said "Don't worry about that". So being provided, I came back to Korea. My driver request the charge of his fuel to me. What is this? The manager gave me his name card but it will not be used. I don't want to go there again.

Reviewed October 08, 2019

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Dear Nami We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the malfunctioning telephone and have reported your concerns to our maintenance team. We will be sure to address the issues with the room facility and hope you will consider giving us a second chance if you return to the area. Best Regards, Joey Pham Front Office Manager

Responded October 27, 2019
Premier Village Phu Quoc Resort Managed by Accorhotels
10.0
Exceptional
Edmund from Malaysia
Family with young children
Stayed 1 night in May 2019

Perfect vacation, Infiniti pool, friendly staff”

Love this resort, very relaxing, my kids enjoyed the Infiniti pool & the beach, breakfast was great. The seafood buffet at night was delicious but the queue is will get really busy during peak. Food - in room / hotel restaurant only. I believe most of their unit come with a pantry kitchen so you can cook (prepare your own ingredients) I rate it 5/5 love it

Reviewed May 20, 2019

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Dear Edmund Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon! Safe travels. Best Regards, Joey Pham

Responded October 27, 2019
Premier Village Phu Quoc Resort Managed by Accorhotels
10.0
Exceptional
Bernard from Vietnam
Family with teens
Ocean Villa
Stayed 2 nights in February 2021

Exceptional”

Stunning villa with private pool. Spacious bedrooms and huge living room. We have a wonderful 2 night stay here. Very quiet and beautiful view over ocean. Bathroom is so clean with plenty of amenities. We recommend this resort for anyone who is searching quietness and comfortable stay in luxurous environment.

Reviewed February 15, 2021

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Dear Bernard, Xin Chao Thank you for taking the time to write such a great review from your recent stay with us. We are ecstatic to read that you had a luxurious experience in your stunning villa with spacious bed and living room facing the ocean some more with your high recommendations. Thank you again and hope to see you return to Premier Village Phu Quoc Resort. Safe Travel! Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Responded February 16, 2021
Premier Village Phu Quoc Resort Managed by Accorhotels
9.2
Exceptional
Can from Vietnam
Family with teens
Hillside Villa with Private Pool
Stayed 3 nights in April 2019

Nice hotel”

Must be here

Reviewed July 18, 2019

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Dear Can, Thank you for your review. I am pleased to hear you enjoyed your stay and will let us know that they contributed to your enjoyment. We hope to see you again soon. Best Regards, Joey Pham

Responded October 27, 2019
Premier Village Phu Quoc Resort Managed by Accorhotels
9.2
Exceptional
Michelle from Hong Kong SAR, China
Couple
Hillside Villa with Private Pool
Stayed 7 nights in January 2021

A beautiful island escape”

The hotel is well laid out, and right now is extremely good value for money. The beach is pristine, staff are friendly, and the villas are large and airy with the private pool a great addition. The spa is amazing, well priced with amazing masseurs. Sadly due to COVID the menu is limited with only one restaurant open. But the food is tasty - and very well priced for the location. Highly recommended.

Reviewed February 06, 2021

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Dear Michelle, Xin Chao Premier Village Phu Quoc Resort Team would like to thank you for taking the time to share your great review Your gracious comments about your recent stay will surely boost our Heartist motivation to strive excellent guest service everyday some more to know that our facilities and service is up to your preference especially our spa and we will share to the entire team about your review. Hope to see you return to Premier Village Phu Quoc Resort soon, Safe Travels Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Responded February 16, 2021
Premier Village Phu Quoc Resort Managed by Accorhotels
7.2
Very good
Wansoo from Vietnam
Family with teens
Hillside Villa with Private Pool
Stayed 2 nights in July 2020

Beautiful Resort~~ But...”

Although there is no blame for such things as beautiful accommodation and natural environment, I write down my opinions on what I want to improve your customer service and what I am dissatisfied with using it. 1. Considering the relatively high cost of accommodation, it would be to nice to offer free limousine service. 2. We had a blackout notice of electricity at the resort (11 a.m. ~ 12:30 p.m.) but sent a one-sided internal web message, and we checked the message only after it was actually blackout. I can understand up to this point. But the electricity was still off at 12:30. There's no message, and only when we call again does the manager say it takes more time, but there's no power at the appointed time. The resort's kitchen facilities are induction, so we can't eat lunch and don't move to another place. After about 4 hours, the electricity was turned on. I don't think it's a matter of just saying sorry to the customer, but when I checked out, the resort didn't even mention it.

Reviewed August 03, 2020

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Dear Wansoo, Thank you for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joey Pham

Responded August 06, 2020
Premier Village Phu Quoc Resort Managed by Accorhotels
8.4
Excellent
HUNHEE from South Korea
Family with young children
Stayed 3 nights in November 2019

11.29-12.1 ”

good trip good Jonathan Manager! friendly manager, for three nights at a resort with good facilities. I'll visit you again. Thank you for your kindness.

Reviewed December 14, 2019

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Dear Hunhee, Such amazing comments are a real confidence booster for the team. We are thrilled by your feedback, thank you for taking the time to review us on Agoda. We are all very pleased you have taken the time to highlight Jonathan and his service. He is indeed one of our shining stars and we are glad he has made such an impression. Thank you for mentioning this, we will be sure to recognize him. Hunhee, thank you for staying with us, we all look forward to welcome you back to Premier Village Phu Quoc Resort soon. Kind Regards Manon Boonstoppel Guest Experience Manager

Responded December 17, 2019
Premier Village Phu Quoc Resort Managed by Accorhotels
6.8
Good
Crystal from Vietnam
Couple
Island Villa with Private Pool
Stayed 2 nights in April 2019

Poor service”

I have 3 day-trip in this resort. The facilities are quite good and new. The staff clean up the room well but the private pool in villa is dirty with many fallen leaves in. But the most disappointed thing is the service here. It's so bad (with the amount I have to pay). When we first arrive, the receptionist introduced their service (dining in room, spa, bicycle loan service...) and told me if we want to use bicycle in the resort, we can register and they will bring to my villa. Besides, we can ask them to take tramcar to visit the resort. But the next day, when I want to visit the resort, I first ask for the bicycle, they said sorry that the visitors are so crowded so they couldn't bring bicycle for me and asked me I had to go to their station (where they put their bicycles) and then register there myself! Because it's quite far from my villa, I quit. Then I asked for the tramcar to take me around the resort for visiting. They refused again because the visitors are so crowded (again!)

Reviewed April 18, 2019

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Dear Crystal I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. I apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, I hope you will consider staying with us again. Best Regards, Joey Pham

Responded October 27, 2019
Premier Village Phu Quoc Resort Managed by Accorhotels
6.8
Good
raphael from France
Family with young children
Stayed 5 nights in December 2018

Excellent location, spacious villas, nice staff though still lacking experience”

Pros: location, beach, swimming pool, villas Cons: unexperienced staff (making some mistakes in food delivery, some with limited English skill), sea not very clean (plastics coming on the beach, but cleaned by staff), food choice a bit limited outside of pricey buffet options.

Reviewed December 31, 2018

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Dear raphael I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. I apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, I hope you will consider staying with us again. Best Regards, Joey Pham

Responded October 27, 2019
Premier Village Phu Quoc Resort Managed by Accorhotels
6.8
Good
Martin from Vietnam
Family with young children
Island Villa with Private Pool
Stayed 6 nights in January 2020

Great concept, poor execution”

Spent 6 nights there, but left a bit disappointed. Great concept and a fabulous location, but too many things do not live up to the promise. The villas look nice from the outside, but the quality of furnishings and furniture is not 5-star (very cheap material and quite some wear and tear already). The same goes for food; especially breakfast was far from 5-star standards (Salinda still unmatched, intercontinental also much better, just to name a few...). Dinner Buffett way too obviously reuses leftovers from breakfast as does room service. Buggy service is ridiculous: We waited 45min for a scheduled (!) pickup on our check out day. So overall a disappointing experience, because it could have been so much better, if only... too bad!

Reviewed January 29, 2020

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Dear Valued guest, We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again. Joey Pham Front office Manager

Responded February 23, 2020
Premier Village Phu Quoc Resort Managed by Accorhotels
8.0
Excellent
LIp from Malaysia
Group
Eden Bay On the Rock Villas with Private Pool, Premier Club Privileges
Stayed 3 nights in November 2019

Villa Hotel”

There was an initial mix up when our group was given a 3 bedroom villa despite our booking clearly stating 4 bedrooms. Otherwise villa was spacious, bed comfortable, bathroom worked well and we communicated with our host thru what’s app. It seems that written communication is better understood than verbal. May have to wait for buggy especially at peak times. Food generally good.

Reviewed November 28, 2019

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Dear guest, Thank you for choosing to stay with us at the Premier Village Phu Quoc Resort. I am glad to hear that you enjoyed your stay and that our host team was helpful! I will be sure to share your comments with them. About the buggy service, be sure that we will focus our efforts to improve the waiting time. I hope you will return should your travels bring you back this way. Sincerely, Manon Boonstoppel Guest Experience Manager

Responded December 04, 2019
Premier Village Phu Quoc Resort Managed by Accorhotels
6.8
Good
Di from China
Family with young children
Eden Bay Ocean View Villa with Private Pool, Premier Club Privileges
Stayed 4 nights in December 2019

chaos team. time is money.”

waited for luggages to send back to our room for 1 hour and they cannot be sure which is ours (already gave the tag to the team tho). waitied for buggy car for 45 mins dispite we called 3 times booked a table for ny gala in advance with baby chair. when we arrived they told me baby chair is fully booked???after telling them that I booked already, they provided me a baby chair ultimately. weird

Reviewed January 09, 2020

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We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues with your luggage and buggy services and will work with our team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again. Best Regard, Joey Pham Front Office Manager

Responded April 13, 2020
Premier Village Phu Quoc Resort Managed by Accorhotels
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