Prima Palace Hotel
Prima Palace Hotel
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Standard Economy Prima Palace Hotel
Standard Economy
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Lobby Prima Palace Hotel
Lobby
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Lobby Prima Palace Hotel
Lobby
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Interior view Prima Palace Hotel
Interior view
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Location
Exceptional
9.0
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Prima Palace Hotel

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Very good
From 36 reviewsSee what guests said
7.7
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
7.7
Very good
Room comfort & quality
Standard
Standard
...
  • City view
  • 17 m²/183 ft²
  • 2 single beds
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Deluxe Balcony Room
Deluxe Balcony Room
...
  • City view
  • 19 m²/205 ft²
  • 2 single beds
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Standard Economy
Standard Economy
...
  • City view
  • 10 m²/108 ft²
  • 2 single beds
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Deluxe
Deluxe
...
  • City view
  • 19 m²/205 ft²
  • 2 single beds
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Economy Single
Economy Single
...
  • City view
  • 10 m²/108 ft²
  • 1 single bed
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Triple Deluxe
Triple Deluxe
...
  • 18 m²/194 ft²
  • Balcony/terrace
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Single Deluxe
Single Deluxe
...
  • 18 m²/194 ft²
  • Balcony/terrace
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Single Standard
Single Standard
...
  • 16 m²/172 ft²
  • Balcony/terrace
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More about Prima Palace Hotel

More about Prima Palace Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Real reviews from real guests

Agoda Reviews (36)Booking.com Reviews (264)
7.7
Very good
Filter by guest type:
Cleanliness8.1
Facilities7.0
Location9.0
Room comfort and quality7.7
Service7.2
Value for money7.7
Provided by verified guests of Agoda
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Standard Economy
Deluxe Balcony Room
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Showing 22 verified guest comments
123
6.0
Zvi from United Kingdom
Couple
Standard Economy
Stayed 4 nights in January 2018
Truth in Advertising”
While the website claims that there is free parking available, the staff later claimed this only "if it's available." Unfortunately for most of our stay it was not. Even when there were clearly spaces in the very small lot that they have, they refused to allow us to use them. Unfortunately this, together with the fact that the apps for paying for parking in Jerusalem do not allow you to register with an overseas number, meant we received 3 parking tickets for 100 NIS each. If you need parking while you are in Jerusalem, this is not the place to book. It's brilliantly located, reasonably clean (though the staff can do with being quieter at 7am) and reasonable priced for someone who wants the frum atmosphere and setting.
Reviewed February 02, 2018
Dear Zvi, Thank you kindly for your detailed and valuable feedback. We apologize for the misunderstanding, as yes there is parking but it is upon availability as it says on the website "Parking is free for Hotel guests, upon availability." I am not fully sure how to make this more clear for guests to prevent any inconveniences upon arrival. We are glad though that you found the location to be great and the hotel clean and reasonably priced. Thank you again for your review, Deena Moskowitz Guest Relations Manager
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Prima Palace Hotel
10.0
Chaim from United States
Solo traveler
Standard Economy
Stayed 7 nights in May 2017
Excellent”
Courteous help
Reviewed May 09, 2017
Dear Chaim, Thank you so much for providing us with your lovely feedback on your stay with us in Jerusalem. We are glad to note that you found the staff to be courteous and rated us as excellent. Our guest experiences are important to us and we appreciate the time you have taken to post your thoughts on our accommodation. Hope to have the pleasure of hosting you with us again in the future. Best, Deena Moskowitz Guest Relations Manager
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Prima Palace Hotel
3.6
Brocha from United States
Solo traveler
Standard
Stayed 9 nights in February 2017
No comment”
The service is not good st sll
Reviewed March 10, 2017
Dear Brocha, Thank you for your feedback and the time you took to post your review. We are sorry you did not find the service to be good and your review will be sent to the proper staff to deal with this. We apologize again and wish you all the best
Responded April 12, 2017
Prima Palace Hotel
10.0
isaac from United States
Couple
Standard Economy
Stayed 1 night in January 2017
excellent”
great hotel great location
Reviewed January 15, 2017
9.6
Chaim from United States
Business traveler
Standard
Stayed 6 nights in November 2016
Excellent value”
Location staff
Reviewed December 01, 2016
8.8
Brian from Canada
Couple
Standard Economy
Stayed 4 nights in November 2016
Not bad for the price”
Good value for the price...
Reviewed November 28, 2016
9.2
Alex from United States
Couple
Standard
Stayed 9 nights in June 2016
Good ”
Great location and breakfast. Nice entranceway and lobby. Heimshe and friendly clientele. Room air conditioner kept breaking. Manager very helpful and friendly
Reviewed July 03, 2016
9.6
Thomas from United States
Solo traveler
Standard
Stayed 3 nights in June 2016
A comfortable weekend.”
Very accommodating place for Shabbos visitors, including full meals one can pre-pay for. Very nice weekday breakfasts available. 30 minute walk to the Kosel. Has clean in-house men's mikvah.
Reviewed June 06, 2016
7.3
seymour from United States
Couple
Standard
Stayed 3 nights in March 2016
our recent stay at Prima Palace”
rate, cleanliness, food
stay was ok - customer service was good especially nael.
Reviewed March 23, 2016
8.7
Moshe from United States
Couple
Standard
Stayed 5 nights in January 2016
Great Place”
Location Clean Courteous
Reviewed February 03, 2016
123
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