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541 reviews
541 reviews
"Fast internet and very comfortable clean room."
"Comfortable, clean and nice hotel room!"
"Perfect location for transit."
"The room was very nice, clean, and spacious."
"The staff is very kind and the room was big and nice."
8.7
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Deli Serdang part of Medan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Maimun Palace. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Airport transfer
Valet parking
Shuttle service
Fitness center
Free Wi-Fi in all rooms!
Check-in/out [express]
14 travelers have booked today.
Value for money | 8.9 |
Location rating | 8.7 |
Nearest airport | Kualanamu International Airport (KNO) |
Distance to airport | 5.8 km |
What time is check-in and check-out at Prime Plaza Hotel Kualanamu?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Prime Plaza Hotel Kualanamu?
Prime Plaza Hotel Kualanamu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Prime Plaza Hotel Kualanamu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Prime Plaza Hotel Kualanamu has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Medan with private transportation, the hotel can arrange car rental for you.
Is breakfast offered at Prime Plaza Hotel Kualanamu?
Start your mornings right, with the continental and buffet breakfast options offered at Prime Plaza Hotel Kualanamu. Adults can enjoy breakfast offered with an additional charge of 114286 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Prime Plaza Hotel Kualanamu?
Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Can special events be hosted at Prime Plaza Hotel Kualanamu?
Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Prime Plaza Hotel Kualanamu. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Wireless internet service is offered to help your event go smoothly.
Can business events be hosted at Prime Plaza Hotel Kualanamu?
On-site venues and convenient event services make Prime Plaza Hotel Kualanamu an ideal choice for hosting events such as seminars, corporate events, conferences and meetings.
What is the smoking policy at Prime Plaza Hotel Kualanamu?
Prime Plaza Hotel Kualanamu does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Prime Plaza Hotel Kualanamu?
Prime Plaza Hotel Kualanamu is located in Deli Serdang, famous for good restaurants such as Burger Ningrat and Gek Lan Seafood.
What are popular attractions near Prime Plaza Hotel Kualanamu?
Guests at Prime Plaza Hotel Kualanamu can easily visit Kebun Binatang Medan located in the Deli Serdang area.
8.4
"Fast internet and very comfortable clean room."
Tracey
|
March 14, 2023
10
"Comfortable, clean and nice hotel room!"
wanyee
|
March 8, 2023
8
"Perfect location for transit."
Yeok
|
February 17, 2023
Prime Plaza Hotel Kualanamu
Never miss a single attraction in Medan when staying at Prime Plaza Hotel Kualanamu. Getting around in Medan is easy when staying at this hotel, strategically placed right in the heart of the city.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Medan.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Prime Plaza Hotel Kualanamu thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Prime Plaza Hotel Kualanamu even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that toiletries and towels are provided in some guest bathrooms.
Dining and things to do
Every day at Prime Plaza Hotel Kualanamu begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Prime Plaza Hotel Kualanamu has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.
Around the property
Experience Medan like a true local. An afternoon of browsing the works at Tjong A Fie's Mansion located 17.0 km away can familiarize you with the local art scene. Never forget your time in Medan with a special gift or trinket from Center Point Mall just 16.9 km away.
Reasons to stay here
Past guests think it’s fantastic, rating it better than 94% of the city’s accommodation.
Facilities at this hotel are rated higher than 94% of other accommodations in the city.
Staff and service here are considered high quality by past guests whose ratings put it above 95% of the city's options.
8.8
Food & Dining
6 mentions
Housekeeping
5 mentions
Breakfast
2 mentions
Swimming Pool
2 mentions
8.7
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Hotel with Professional Service”
You can expect a professional service from this hotel under the leadership of Mr. Dodhy and Mr. Rado as their team has been striving to serve us better and better every time when we returned. Their extra effort in communication with the guests for the arrangement has sped things up from airport transfer to check in/ out; and it has smoothed out our operation as a business traveler. The passion of the staffs to do their best has also enhanced the comfort of our stay. As an experienced traveler, this is what we need in making our lives perfect. Choose this hotel if you are looking for a stay in this area.
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Fabulous Hotel right near Airport”
Hotel right near AirportThe hotel was perfect for what I needed. It was clean and comfortable, staff was outstanding, and they have a free shuttle to the airport which is less than 10 minutes away. The food in the restaurant is my only complaint. My dinner with peanut sauce and rice and vegetables taste it off and breakfast the next morning there were flies all over the food. otherwise it was a great day
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Recommended airport hotel!”
One of the few best airport hotel. From warmth greetings to the start of our family trips all the way til we flew back. Even extended our stay due to the quality and professionalism of their staffs. From reception, f&b and even their housekeeping, never fails to brighten up our trip. We definitely wanna say thank you for a great and memorable experience to, (FOH)David, Ardi, Ellen, (F&B)Vishal, Lase and the rest of the staffs. We will surely be back again. Thank you from Singapore, Syed Faisal
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Very great receptionist staff, we are greeting warmly by them. The hotel room was so nice and big.”
Gym was nice. Perfect location if you gonna airport transit. They do have free airport pick up and transfer. Recommended
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Very smooth and easy stay”
Easy check-in, friendly and professional staff, comfortable room and bed, close to airport. First choice for a layover.
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Recommended airport hotel!”
One of the few best airport hotel. From warmth greetings to the start of our family trips all the way til we flew back. Even extended our stay due to the quality and professionalism of their staffs. From reception, f&b and even their housekeeping, never fails to brighten up our trip. We definitely wanna say thank you for a great and memorable experience to, (FOH)David, Ardi, Ellen, (F&B)Vishal, Lase and the rest of the staffs. We will surely be back again. Thank you from Singapore, Syed Faisal
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Recommended airport hotel ”
One of the few best airport hotel. From warmth greetings to the start of our family trips all the way til we flew back. Even extended our stay due to the quality and professionalism of their staffs. From reception, f&b and even their housekeeping, never fails to brighten up our trip. We definitely wanna say thank you for a great and memorable experience to, (FOH)David, Ardi, Ellen, (F&B)Vishal, Lase and the rest of the staffs. We will surely be back again. Thank you from Singapore, Syed Faisal
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Great place to stay near kualanamu airport!”
Everything was great. However, breakfast spread can be improved. I will definitely stay there again.
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Perfect airport hotel”
Clean, modern, nice staff. The only downside was the Take away breakfast box only bread with stale croissant, tiny jam. Not worth it!
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Great, friendly and helpful staff + Spacious Room + Great food”
The staffs are good and polite and have a good command of English. Breakfast spread are good. Room Service food are awesome. Food came to us at just the right time. Rooms are big, spacious and clean. Swimming pool is readily available, not sure what is their cleaning routine however there were some small bugs when we swim around 9ish am. Cons in that there is nothing surrounding the place so you dont have anything much to do. Even the nearest hotel/ bizpark is about 15- 20 mins walk and have to cross over the heavy traffic
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Nice Hotel”
try by your own experience
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Wonderful experience ”
Very nice clean rooms.. Great atmosphere
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Great value. ”
1st time stay here.. The staff r so polite and the room is so comfortable.. Got everything i need here.. Will back again soon..
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Decent airport hotel with quiet, comfortable rooms, ice facilities and attentive staff”
Very comfortable, and quiet, airport hotel with free shuttle to/from the airport. Nice pool - directly outside the deluxe rooms (worth the extra)- and functional gym. Staff are very attentive and helpful. Food is acceptable as are drinks, but the latter are very expensive.. (Other cheaper food options a 5 minute walk along the road heading towards Medan). Recommended for a night or two.
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Fantastic ”
Great clean rooms.. Nice bra
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Exceptional”
Great location and the staff were very accommodating. One tip - when arriving go to the airport taxi counter and get a taxi - better option than one of the airport busses.
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Nice room”
It's quite large for the superior class
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Excellent”
Very pleasant stay at this hotel. Nice clean room and bathroom. Very attentive staff. Highly recommended for travellers on transit via Kualanamu airport.
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Value for Money”
Good choice and nice hotel. It is only 7 mins to the airport of Kuala Namu.
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High quality new rooms”
Free shuttle to airport every two hours, outside of that a small charge
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