View, Prime Royal Hotel in Surabaya
Prime Royal Hotel
Prime Royal Hotel
Restaurant, Prime Royal Hotel in Surabaya
Prime Royal Hotel
Prime Royal Hotel
Swimming pool [outdoor], Prime Royal Hotel in Surabaya

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Prime Royal Hotel

JL. Kranggan 103 -105, Surabaya Center, Surabaya, Indonesia, 60251 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, spa and outdoor pool on-site.


860 meters to public transportation

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning


Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [outdoor]


BBQ facilities

Luggage storage

This property is in high demand!

24 travelers have booked today.


2,793 reviews

2,793 reviews

See map


Location rating score

Excellent location - 410 meters from city center
Popular landmarks
Tunjungan Plaza
1.4 km
Tugu Pahlawan
1.4 km
Monkasel (Submarine Monument)
2.7 km
Suramadu National Bridge
2.8 km
Sampoerna Museum
2.9 km
Closest landmarks
Toeng Market
130 m
Pasar Krempyeng Tembok Gede
340 m
Gereja Perawan Maria tak Berdosa
360 m
BG Juntion
380 m
Carrefour Hypermarket
420 m
Value for money8.2
Distance to city center0.5 Km
Location rating8.6
Nearest airportJuanda International Airport (SUB)
Distance to airport15.0 km

Rooms available at Prime Royal Hotel

Deluxe Room
  • City view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Executive Suite
  • Balcony/terrace
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe Room with Pool Access
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Family Suite
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices
Standard Twin Room
  • Room size: 24 m²/258 ft²
  • 2 single beds
Enter dates to see prices
Standard Double Room
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Junior Suite
  • City view
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Superior Room
  • City view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Suite Standard
    Enter dates to see prices
    Deluxe Single Room
      Enter dates to see prices

      Top things to do in Surabaya

      Up to 10% off

      Popular things to do

      popular things to do

      Frequently asked questions

      What is the average travel time to the nearest airport from Prime Royal Hotel?

      The average travel time to get from Prime Royal Hotel to the airport is 45 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

      How many floors does Prime Royal Hotel have?

      Prime Royal Hotel has a total of 5 floors.

      How long do guests usually stay at Prime Royal Hotel?

      Verified past guests that have stayed at Prime Royal Hotel had an average nightly stay of 1 night at this property.

      What was the average room rate for Prime Royal Hotel been in the past month?

      The average room rate for Prime Royal Hotel in the past month is 276758.16 IDR, compared to city's average of 343511.45 IDR.

      What do past visitors like most about Prime Royal Hotel?

      Past guests that stayed at Prime Royal Hotel have given this property a rating of 8.597 for its excellent location as the main highlight for their stay.

      What dining places are in close proximty of Prime Royal Hotel?

      Prime Royal Hotel’s neighborhood is Surabaya Center which includes well-known restaurants such as Depot Bu Rudy Anjasmoro.

      What famous shopping destinations are close by Prime Royal Hotel?

      Shopping options in Prime Royal Hotel’s Surabaya Center neighborhood include Tunjungan Plaza.

      What is the closest airport to Prime Royal Hotel?

      The closest airport to Prime Royal Hotel is Juanda International Airport, 15.0 km away.

      Is breakfast offered at Prime Royal Hotel?

      Customers can enjoy breakfast offered with an additional charge of 110000 IDR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      More about Prime Royal Hotel

      More about Prime Royal Hotel

      Experience Comfort and Convenience at Prime Royal Hotel

      Welcome to Prime Royal Hotel, a charming 3-star hotel nestled in the heart of Surabaya, Indonesia. With its prime location just 0.5 kilometers from the city center, this hotel offers easy access to the city's must-see destinations, vibrant shopping districts, and delicious dining options. Built in 2011, Prime Royal Hotel boasts 68 well-appointed rooms, ensuring a comfortable and enjoyable stay for both business and leisure travelers. Check-in at Prime Royal Hotel begins at 02:00 PM, allowing guests ample time to settle in and start their Surabaya adventure. The friendly and professional hotel staff are always ready to assist you with a seamless check-in process, ensuring a warm and welcoming arrival. And when it's time to bid farewell, check-out is at 12:00 PM, giving you the flexibility to enjoy a leisurely morning before departing for your next destination. At Prime Royal Hotel, we understand the importance of family travel. That's why we welcome children between the ages of 3 to 8 to stay free of charge. Create unforgettable memories with your loved ones as you explore the wonders of Surabaya together. Whether you're traveling with a little one or a big family, our spacious and comfortable rooms provide the perfect sanctuary for relaxation after a day of sightseeing or business meetings. So come and experience the warmth and hospitality of Prime Royal Hotel, where comfort and convenience await.

      Unwind and Delight in Prime Royal Hotel's Entertainment Facilities

      At Prime Royal Hotel in Surabaya, Indonesia, guests can indulge in a wide range of entertainment facilities that are designed to provide relaxation, enjoyment, and rejuvenation. The hotel boasts a luxurious spa and massage center, where guests can pamper themselves with a variety of treatments and therapies. From traditional Indonesian massages to aromatherapy sessions, the skilled therapists ensure a truly blissful experience. For those who prefer outdoor relaxation, Prime Royal Hotel offers a beautiful garden area where guests can unwind amidst lush greenery and tranquil surroundings. Whether you want to read a book, enjoy a cup of coffee, or simply soak up the sun, the garden provides a serene escape from the bustling city. Additionally, the hotel features a shared lounge/TV area, perfect for socializing or catching up on your favorite shows. With comfortable seating and a large screen, guests can gather with friends or fellow travelers to watch a movie, sports game, or simply unwind after a long day of exploring Surabaya. Prime Royal Hotel's entertainment facilities are designed to cater to every guest's needs, ensuring a memorable and enjoyable stay.

      Stay Active at Prime Royal Hotel's Outdoor Pool

      At Prime Royal Hotel in Surabaya, Indonesia, guests can enjoy a refreshing dip in the hotel's outdoor pool. Surrounded by lush tropical gardens, the pool provides a tranquil setting for relaxation and leisure. Whether you want to swim laps to stay fit or simply lounge by the poolside with a drink in hand, this well-maintained facility offers the perfect escape from the hustle and bustle of the city. With comfortable sun loungers and a poolside bar, you can soak up the sun and indulge in your favorite beverages while enjoying the serene ambiance of the pool area. The outdoor pool at Prime Royal Hotel is the ideal spot to unwind and rejuvenate after a long day of exploring Surabaya's attractions.

      Convenience Facilities at Prime Royal Hotel

      Welcome to Prime Royal Hotel, where convenience is at your fingertips. Our hotel offers a range of facilities to enhance your stay and make it as comfortable as possible. From 24-hour room service to express check-in/check-out, we have thoughtfully designed our amenities to cater to your every need. Stay connected with our complimentary Wi-Fi, available in all rooms and public areas. Whether you're catching up on work emails or streaming your favorite shows, our high-speed internet ensures a seamless online experience. For those who enjoy a smoke, we have a designated smoking area where you can indulge without disturbing other guests. Our friendly staff is dedicated to providing exceptional service, and our daily housekeeping ensures that your room is always clean and tidy. Additionally, we offer luggage storage facilities, so you can explore the city without worrying about your belongings. At Prime Royal Hotel, we understand that convenience is key, and we strive to exceed your expectations with our range of convenience facilities. Book your stay with us today and experience a hassle-free and comfortable stay in Surabaya, Indonesia.

      Convenient Transport Facilities at Prime Royal Hotel

      At Prime Royal Hotel, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of transport facilities to ensure your stay in Surabaya is hassle-free. Our airport transfer service provides a convenient and efficient way to reach the hotel upon arrival. Sit back and relax as our professional drivers take care of your transportation needs, allowing you to start your vacation or business trip on the right foot. In addition to airport transfers, we also offer tours to help you explore the vibrant city of Surabaya. Whether you're interested in historical landmarks, cultural attractions, or local cuisine, our knowledgeable guides will ensure you have an unforgettable experience. Discover the rich heritage of Surabaya as you visit iconic sites such as the House of Sampoerna or explore the bustling markets and vibrant streets. Furthermore, we provide self-parking facilities for guests who prefer to drive. Our secure parking area offers peace of mind, allowing you to conveniently park your vehicle and explore the city at your own pace. Whether you're traveling for business or leisure, Prime Royal Hotel's transport facilities are designed to enhance your stay and make your journey as smooth as possible.

      Experience Ultimate Comfort and Convenience at Prime Royal Hotel

      At Prime Royal Hotel in Surabaya, Indonesia, we take pride in providing our guests with top-notch room facilities that ensure a comfortable and convenient stay. Each of our well-appointed rooms is equipped with air conditioning, allowing you to escape the tropical heat and enjoy a cool and refreshing atmosphere. Stay updated with the latest news and happenings with our complimentary daily newspaper, keeping you informed during your stay. Indulge in a refreshing drink or snack from the mini bar, conveniently stocked with a variety of beverages and treats. Step out onto your private balcony or terrace and soak in the breathtaking views of Surabaya's skyline or the lush surroundings. Sit back and relax as you tune into your favorite shows or movies on the satellite/cable TV, providing you with endless entertainment options. Store your perishables or enjoy a cold beverage from the refrigerator, ensuring that you have everything you need right at your fingertips. At Prime Royal Hotel, we strive to provide you with the utmost comfort and convenience. Our room facilities are designed to enhance your stay and make you feel right at home. Book your stay with us today and experience the perfect blend of luxury and relaxation.

      Indulge in Culinary Delights at Prime Royal Hotel

      At Prime Royal Hotel, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities available, you can enjoy delicious meals without even leaving the comfort of your room. The hotel offers 24-hour room service, ensuring that you can satisfy your cravings at any time of the day or night. Whether you're in the mood for a hearty breakfast, a quick snack, or a late-night feast, the dedicated staff is ready to cater to your every culinary desire. In addition to room service, Prime Royal Hotel also boasts BBQ facilities. Gather your friends and family for a delightful outdoor dining experience. Savor the aroma of sizzling grilled meats and vegetables as you enjoy the warm Surabaya weather. The hotel provides all the necessary equipment and ingredients, making it easy for you to have a memorable BBQ party. With daily housekeeping services, you can rest assured that the dining facilities at Prime Royal Hotel are always clean and well-maintained. Whether you choose to dine in the comfort of your room or opt for a BBQ gathering, the hotel's commitment to cleanliness ensures a hygienic and enjoyable dining experience for all guests.

      Luxurious and Spacious Rooms at Prime Royal Hotel

      Indulge in the comfort and elegance of Prime Royal Hotel's room offerings. Choose from a variety of room types to suit your preferences and needs. Experience a cozy stay in the Deluxe Room, featuring 2 Single Beds and a generous 9 square meters of space. For those seeking a touch of luxury, the Deluxe Room with Pool Access offers a spacious 24 square meters and a comfortable Double Bed. The Executive Suite and Family Suite provide ample space with 45 square meters, accommodating either 2 Single Beds or 1 Double Bed. The Junior Suite offers a cozy retreat with 9 square meters and a plush Double Bed. Lastly, the Superior Room provides a comfortable stay with 2 Single Beds and 9 square meters of space. Booking your stay at Prime Royal Hotel through Agoda ensures you get the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can conveniently browse through the different room types and select the one that suits your preferences. Plus, Agoda offers exclusive deals and discounts, guaranteeing you the best rates for your stay. Say goodbye to the stress of searching for the best deals and enjoy a seamless booking experience with Agoda at Prime Royal Hotel in Surabaya, Indonesia.

      Discover the Vibrant Surabaya Center

      Welcome to Surabaya Center, a bustling district in the heart of Surabaya, Indonesia. This vibrant area is known for its lively atmosphere, diverse cultural heritage, and convenient location. Surabaya Center offers a perfect blend of modernity and tradition, making it an ideal destination for both business and leisure travelers. Immerse yourself in the rich history of Surabaya by exploring its iconic landmarks and historical sites. Just a short distance from the hotel, you'll find the famous Surabaya Submarine Monument, a must-visit attraction that showcases a real submarine converted into a museum. Take a stroll along the nearby Tunjungan Street, the city's main shopping district, where you can indulge in retail therapy and discover local boutiques, international brands, and traditional markets. Surabaya Center is also renowned for its culinary delights. From street food stalls to upscale restaurants, this area caters to all taste buds. Don't miss the opportunity to savor authentic Indonesian cuisine, such as Nasi Rawon, Rujak Cingur, and Sate Klopo. After a satisfying meal, unwind at one of the many trendy cafes or rooftop bars, where you can enjoy panoramic views of the city skyline. With its central location, Surabaya Center provides easy access to various transportation hubs, making it convenient for exploring the rest of Surabaya. Whether you're interested in visiting the historic Arab Quarter, the vibrant Chinatown, or the beautiful Suramadu Bridge, you'll find that Surabaya Center serves as an excellent base for your adventures. At the end of a busy day, retreat to the comfort and luxury of Prime Royal Hotel. Our hotel offers modern amenities, spacious rooms, and exceptional service, ensuring a memorable stay in Surabaya Center. Book your stay with us today and experience the vibrant energy of this dynamic district.

      Convenient Transportation Options from Surabaya Airports to Prime Royal Hotel

      Located in the heart of Surabaya Center, Prime Royal Hotel offers a convenient and comfortable stay for travelers visiting Surabaya, Indonesia. When it comes to getting to the hotel from the nearest airports, there are several transportation options available. For travelers arriving at Juanda International Airport, the most convenient way to reach Prime Royal Hotel is by taxi. Taxis are readily available at the airport and provide a hassle-free journey to the hotel. The journey takes approximately 30 minutes, depending on traffic conditions, and offers a chance to catch glimpses of Surabaya's vibrant streets and landmarks along the way. Another option for reaching Prime Royal Hotel is by using a ride-hailing service such as Grab or Gojek. These services are popular in Surabaya and offer a convenient and affordable way to travel from the airport to the hotel. Simply book a ride through the mobile app and enjoy a comfortable journey to your destination. For those looking for a more budget-friendly option, public transportation is available from the airport. You can take a Damri bus from Juanda International Airport to Bungurasih Bus Terminal, which is located near Prime Royal Hotel. From there, it's just a short walk or a quick taxi ride to reach the hotel. No matter which transportation option you choose, Prime Royal Hotel's central location in Surabaya Center ensures easy access to the city's attractions, shopping centers, and business districts. With its comfortable accommodations and convenient transportation options, Prime Royal Hotel is the perfect choice for both business and leisure travelers visiting Surabaya, Indonesia.

      Explore Surabaya's Iconic Landmarks near Prime Royal Hotel

      Located in the heart of Surabaya, Prime Royal Hotel offers easy access to some of the city's most iconic landmarks and attractions. Immerse yourself in the rich history and culture of Surabaya by visiting the nearby Sampoerna Museum, where you can learn about the city's tobacco industry and admire the stunning architecture of the building. For a breathtaking view, head to Suramadu National Bridge, the longest bridge in Indonesia that connects Surabaya and the island of Madura. Take a leisurely stroll at Bungkul Park, a popular hangout spot among locals, offering lush greenery, vibrant street food stalls, and a beautiful lake. Discover Surabaya's maritime heritage at Monkasel, also known as the Submarine Monument, where you can explore a real submarine and learn about Indonesia's naval history. Pay homage to the heroes of Surabaya at Tugu Pahlawan, a towering monument that commemorates the Battle of Surabaya. Nature enthusiasts will enjoy a visit to Surabaya's Zoo, home to a diverse range of animals and beautifully landscaped gardens. Marvel at the grandeur of the Ampel Mosque, an iconic Islamic cultural heritage site, or explore the tranquil surroundings of the Muhammad Cheng Hoo Mosque, a stunning Chinese-style mosque. Lastly, don't miss the chance to walk across Jembatan Merah, a historic red bridge that played a significant role during the Indonesian National Revolution. With Prime Royal Hotel as your base, you can easily explore these remarkable landmarks and attractions, creating unforgettable memories of your stay in Surabaya.

      Convenient Public Transport Stations Near Prime Royal Hotel

      Located in Surabaya, Indonesia, Prime Royal Hotel offers easy access to several public transport stations, making it a convenient choice for travelers. The hotel is within walking distance of Semut Train Station, which provides excellent connectivity to various parts of the city. Additionally, Gubeng Train Station is just a short drive away, offering further transportation options for guests. Surabaya Kota and Sidotopo Train Stations are also easily accessible from the hotel, providing convenient connections to other destinations in Surabaya. For those looking to explore the city, Ngagel and Pasar Turi Train Stations are nearby, allowing guests to conveniently access popular attractions and landmarks in Surabaya.

      Indulge in Culinary Delights Near Prime Royal Hotel

      Located in the heart of Surabaya, Prime Royal Hotel offers easy access to a plethora of dining options that will satisfy even the most discerning palates. Just a short walk away, you will find Aiola Eatery, a trendy restaurant known for its fusion cuisine and vibrant atmosphere. For coffee enthusiasts, BONCAFE MANYAR KERTOARJO is the perfect spot to enjoy a cup of freshly brewed coffee and indulge in delectable pastries. If you're in the mood for seafood, Layar Seafood KH Abdul Wahab Siamin is a must-visit, offering a wide array of freshly caught seafood dishes. For a taste of authentic Indonesian cuisine, head to Apeng Kwetiau Medan - Kedung Doro or Sate Klopo Ondomohen Bu Asih - Walikota Mustajab. Soto Ayam 'Cak To' Undaan Wetan and Soto Ambengan Pak Sadi are also nearby, serving up flavorful traditional Indonesian soups. If you're craving something hearty, make sure to try the famous Rawon Setan - Embong Malang, known for its rich and savory beef soup. For a more upscale dining experience, Wapo Resto - Airlangga and Bon Ami Restaurant offer a combination of exquisite cuisine and elegant ambiance. With such a diverse range of dining options near Prime Royal Hotel, you'll never run out of delicious choices to satisfy your cravings.

      Shop 'til You Drop at Prime Royal Hotel's Surrounding Shopping Landmarks

      Located in the heart of Surabaya, Prime Royal Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Central Point Mall, a modern shopping complex offering a wide range of local and international brands. For those looking for traditional Indonesian souvenirs, Mirota Batik is the perfect place to browse and purchase unique batik clothing and accessories. Additionally, Bratang Flower Market is a must-visit destination for flower enthusiasts, where you can find a vibrant array of blooms to brighten up your day. Food lovers will also be delighted with the nearby Wisata Rasa, a culinary haven offering a variety of local delicacies. Other shopping landmarks within close proximity include Pasar Keputran, Grand City Mall, Marvell City, Newton Vintage Store, Pasar Genteng, and Plaza Tunjungan, ensuring that guests at Prime Royal Hotel have endless options for retail therapy.

      Affordable Luxury at Prime Royal Hotel

      At Prime Royal Hotel, you can experience luxury without breaking the bank. With an average room price of just $21, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Surabaya, which stands at $28, Prime Royal Hotel provides a budget-friendly option without compromising on quality. Nestled in the heart of Surabaya, Prime Royal Hotel offers a range of comfortable and well-appointed rooms to suit every traveler's needs. Whether you are visiting for business or leisure, you can enjoy a relaxing stay in a stylish and modern setting. From the moment you step into the hotel's elegant lobby, you will be greeted by friendly staff who are dedicated to ensuring your stay is memorable. With its affordable pricing, Prime Royal Hotel is the perfect choice for budget-conscious travelers who still want to indulge in a touch of luxury. Book your stay today and experience the best of Surabaya without breaking the bank.

      Comfortable and Clean Family Suites with Friendly and Helpful Staff

      Prime Royal Hotel in Surabaya, Indonesia, offers a truly comfortable and clean experience for families in their spacious family suite rooms. Guests have raved about the amazing value for money and the friendly and helpful staff at this hotel. The rooms are big and well-maintained, providing a relaxing and enjoyable stay. The hotel's location is also highly recommended, making it convenient for guests to explore the city. The ambience of the hotel is pleasant, and the prices are reasonable, making it a great choice for travelers on a budget. Additionally, guests have praised the breakfast variety, which is quite good. Overall, Prime Royal Hotel offers excellent services, with staff who are always smiling and ready to assist guests, ensuring a wonderful stay.

      Prime Royal Hotel: A Delightful Stay with Excellent Value and Location

      Welcome to Prime Royal Hotel, a delightful accommodation in the heart of Surabaya, Indonesia. With an overall rating of 8.0, this hotel has received rave reviews from satisfied guests who have enjoyed their stay here. One of the standout features of Prime Royal Hotel is its excellent value for money. With a rating of 8.1 for value, guests have praised the hotel for its affordable rates without compromising on quality. From the moment you step into the hotel's elegant lobby, you'll be greeted with warm hospitality and impeccable service. The staff at Prime Royal Hotel go above and beyond to ensure that every guest feels welcomed and well taken care of, making your stay truly memorable. Another highlight of Prime Royal Hotel is its unbeatable location, earning a remarkable rating of 8.5. Situated in the heart of Surabaya, this hotel offers easy access to the city's top attractions, shopping centers, and entertainment venues. Whether you're a business traveler or a tourist exploring the city, you'll appreciate the convenience of staying at Prime Royal Hotel. With its strategic location, you can easily explore the vibrant streets of Surabaya and immerse yourself in the rich cultural heritage of Indonesia. In addition to its value and location, Prime Royal Hotel also excels in cleanliness and staff performance, with ratings of 7.7 and 8.1 respectively. The hotel is known for its spotless rooms and well-maintained facilities, ensuring a comfortable and pleasant stay for all guests. The friendly and attentive staff are always ready to assist with any requests or inquiries, providing exceptional service that exceeds expectations. Overall, Prime Royal Hotel is a top choice for travelers seeking a delightful stay in Surabaya. With its excellent value, unbeatable location, cleanliness, and outstanding staff performance, this hotel has garnered positive reviews from satisfied guests. Book your stay at Prime Royal Hotel and experience the best of Surabaya's hospitality.

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      Amenities and facilities

      Very good


      Most talked about facilities


      27 mentions

      Swimming Pool

      16 mentions


      14 mentions


      7 mentions

      Languages spoken
      • English
      • Indonesian
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Garden
      • Massage
      • Spa
      • Spa/sauna
      • Swimming pool [outdoor]
      • Tours
      Dining, drinking, and snacking
      • BBQ facilities
      • Room service [24-hour]
      Services and conveniences
      • Daily housekeeping
      • Doorman
      • Elevator
      • Luggage storage
      • Meeting/banquet facilities
      • Smoke-free property
      • Smoking area
      For the kids
      • Family room
      • Check-in/out [express]
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Airport transfer
      Available in all rooms
      • Air conditioning
      • Balcony/terrace
      • Blackout curtains
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • Free bottled water
      • In-room safe box
      • Ironing facilities
      • Mini bar
      • Non-smoking
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Slippers
      • Telephone
      • Toiletries
      • Towels
      • Wi-Fi [free]
      • Window


      JL. Kranggan 103 -105, Surabaya Center, Surabaya, Indonesia, 60251


      • Juanda International Airport (SUB)
        15.0 km
      • Abdul Rachman Saleh Airport (MLG)
        75.7 km
      Public transportation
      • Pasar Turi Train Station
        870 m
      • Surabaya Kota
        2.0 km
      Hospital or clinic
      • Puskesmas Pembantu Petemon
        860 m
      • Tunjungan Plaza
        1.4 km
      Convenience store
      • Indomaret
        760 m 6 min drive
      Cash withdrawal
      • ATM
        110 m 5 min walk

      What's nearby

      Popular landmarks
      • Tunjungan Plaza
        1.4 km
      • Tugu Pahlawan
        1.4 km
      • Monkasel (Submarine Monument)
        2.7 km
      • Suramadu National Bridge
        2.8 km
      • Sampoerna Museum
        2.9 km
      • Bungkul Park
        4.0 km
      • Surabaya Town Square
        4.2 km
      • Surabaya's Zoo
        4.6 km
      • Pakuwon Food Festival
        8.2 km
      • Masjid Nasional Al Akbar Surabaya
        9.1 km
      Nearby landmarks
      • Toeng Market
        130 m
      • Pasar Krempyeng Tembok Gede
        340 m
      • Gereja Perawan Maria tak Berdosa
        360 m
      • BG Juntion
        380 m
      • Carrefour Hypermarket
        420 m
      • Blauran Market
        450 m
      • BG Junction
        500 m
      • Vertical Six Club
        630 m
      • Consulate of Hungary
        780 m
      • Tomb of Dr. Soetomo
        790 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 3-8 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 9 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee200000 IDR
      • Distance from city center0.5 Km
      • Travel time to airport (minutes)45
      • Breakfast charge (unless included in room price)110000 IDR
      The property
      • Non-smoking rooms/floorsYes
      • Number of bars/lounges1
      • Number of floors5
      • Number of restaurants2
      • Number of rooms 68
      • Room voltage220
      • Year property opened2011

      Reviews of Prime Royal Hotel from real guests

      Provided by verified guests of

      Agoda logo
      Value for money8.2
      Room comfort and quality7.2
      High score for Surabaya
      9+ Exceptional (450)
      8-9 Excellent (106)
      7-8 Very Good (209)
      6-7 Good (111)
      <6 Below Expectation (299)
      Guest Type
      Room Type

      Show reviews that mention 

      Showing 1,175 verified guest comments
      Hendra from Indonesia
      Superior Room
      Stayed 1 night in April 2023

      Comfortable room”

      Cleanliness and guest attention should be improved. Many guests engage in unclear activities in their rooms and often shout, disturbing the comfort of other guests. Especially young guests and those under age should be given special attention.

      Reviewed April 09, 2023
      Auto-translated through generative A.I.
      Liew from Malaysia
      Solo traveler
      Superior Room
      Stayed 1 night in September 2023

      Worth with its price”

      Excellent value for money and location This property exceeded my expectations with its great value for money and prime location. The room size was spacious and the bathroom was clean. The garden was a nice touch and added to the overall ambiance of the property. The staff were friendly and helpful, although there is room for improvement in terms of service. The facilities were adequate and the hot water was consistent. The property is also within walking distance to many attractions, making it a convenient choice for travelers. Overall, I highly recommend this property for its value and location.

      Reviewed September 30, 2023
      Mislah from Singapore
      Family Suite
      Stayed 1 night in June 2024

      Room condition”

      I stayed there for 4 nites. Breakfast was minimal but enough. Room was not clean daily and towels only be replaced on request.

      Reviewed June 29, 2024
      mohd from Malaysia
      Junior Suite
      Stayed 3 nights in January 2024

      Bad Experience”

      Very surpise when i check in this Hotel. Stay at Junior suite Room 302...indah kabar dari rupa...( sound nice but worst room i get)...Bethroom area Bathroom very dirty with Bathtub and hand basin Yellowish mark. cornage broken and wc toilet dirty..never do proper cleaning whereby u can see the yellowish stain around the wc. Look Discusting shower room tiles full of scumbsoap until u can see the white mark clearly and wall tiles grouting badly.Ceiling area mouldy and stain mark. It look like never do spring cleaning at all. Bedroom/Living hall area wall mirror full of black stain mark. ceiling area also with black stain mark around. Furniture panel full of dusty Service asking for towel at 4pm.until 6.30 i didnt get on first day cleaning was done only second day after i required Hk come and do only less than 20 min clean my room whereby bedsheet and duvet cover didnt change at all ( nite time couldnt have good sleep coz my body iche and put ONLY 1 bathtowel. when i request from them the answer was WE FULLHOUSE TODAY NOT ENOUGH... my 3rd day cleaning no replanish coffee/tea and mineral water ..So sad.. Coffee HOuse all your coffee cup and plate very dirty with stain mark. Get shock to see... The reason why i booked this hotel becoz i saw review was fantastic 8.9 score but when i experience it is show very far different. would never recommend to my fren This room (302) is suppose to do Spring cleaning and Preventive maintenance before they publish for sale and remember this is Junior Suite Room Regret stay to this Hotel.. I saw at lobby 3 staff can relax and having luxury time there...Y not assign them to clean those dirty plate and mug/cup. again lack of supervision and no one care The management should take seriously complaint about this matter..Guest come here to stay wiht good memories NOT BAD experience Thank you Azham Executive Housekeeper

      Reviewed January 16, 2024
      Jessica from Indonesia
      Family with young children
      Family Suite
      Stayed 1 night in February 2024

      picture can be deceiving”

      Actually we were upgraded to the executive suite since the family suite wasn't available.. but the executive suite was very smelly from the cigaretes... And the funny thing was the housekeeping came to the room after we complaint and they bought us stella for covering the cigaretes smell... After that they moved us to the junior suite... Thank god the room was not smelly but the dust was there... Actually if they maintain the hotel, the room is nice .. but lack of poor maintenance make the hotel not cleaned at all

      Reviewed February 19, 2024
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