Very good 7.0
Based on 230 reviews

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About this property


Located in the heart of Surabaya, Prime Royal Hotel is the first property under the management of PR Management. The hotel boasts 69 rooms, including Superior, Deluxe, Family Suite, Junior Suite, and Executive Suite. Designed under a boutique concept, guests can easily reach Jalan Kranggan. Also, guests can easily access a vast array of Surabaya’s public facilities such as malls, hospitals, shops, stores, and so on. This is an affordable hotel that serves guests with the finest hospitality service. Guests who choose to stay inside the hotel can enjoy the facilities that the hotel has to offer, such as a restaurant, Internet access, a mini bar and snacks, and more are enough to complement time at the Prime Royal Hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Garden
  • Massage(s)
  • Spa
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Mini bar
  • Refrigerator
  • Restaurant(s)
  • Restaurant [halal]
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
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Child and extra bed policy
Children 3-4 year(s) Stay for free if using existing bedding.
  • Minimum age of guests is: 3 year(s).
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 200000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 Km
Distance to Airport: 7. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 2
Number of Rooms : 68
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2011
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Verified traveler reviews

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Very good

based on 230 reviews
  • Cleanliness 7.2
  • Facilities 7.0
  • Location 7.1
  • Room comfort and quality 7.2
  • Service 7.3
  • Value for money 7.0
  • Food and dining 6.3
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