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Prime Royal Hotel

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Very good7.0
Based on270reviews
Prime Royal Hotel
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7.1 Very good location
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7.1Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

  • Bar

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Nearest essentials

  • Airports
    • 15 km
    • Juanda International Airport (SUB)
    • 74 km
    • Abdul Rachman Saleh Airport (MLG)
  • Bus and rail stations
    • 850 m
    • Pasar Turi Train Station
    • 2.3 km
    • Semut Train Station
  • Hospital or clinic
    • 1.4 km
    • Laboratorium Klinik Utama Kedungdoro - Kedungsari
  • Pharmacy
    • 800 m
    • Century Healthcare
  • Convenience store
    • 750 m
    • Indomaret
  • Cash withdrawal
    • 100 m
    • ATM

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Verified traveler reviews

Agoda Reviews (270)

6.4

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Very good
  • Cleanliness 7.2
  • Facilities 6.7
  • Location 7.1
  • Room comfort and quality 7.2
  • Service 7.3
  • Value for money 7.1
  • Cleanliness 7.0
  • Facilities 7.2
  • Location 6.9
  • Room comfort and quality 7.1
  • Service 7.0
  • Value for money 6.8
Very good
  • Cleanliness 7.4
  • Facilities 6.8
  • Location 7.0
  • Room comfort and quality 7.3
  • Service 7.5
  • Value for money 7.4
Very good
  • Cleanliness 7.2
  • Facilities 6.0
  • Location 7.0
  • Room comfort and quality 6.9
  • Service 8.0
  • Value for money 7.1
Very good
  • Cleanliness 7.4
  • Facilities 7.2
  • Location 7.9
  • Room comfort and quality 7.9
  • Service 7.4
  • Value for money 7.4
  • Cleanliness 6.9
  • Facilities 6.0
  • Location 6.9
  • Room comfort and quality 7.3
  • Service 6.7
  • Value for money 6.4
  • Cleanliness 6.7
  • Facilities 5.8
  • Location 7.1
  • Room comfort and quality 6.9
  • Service 7.2
  • Value for money 6.8
Provided by verified guests of Agoda
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Room type
  • Deluxe
  • Superior
  • Junior Suite

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Showing 259 verified reviews
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6.4
Rasul from Malaysia
Couple
Superior
Stayed 1 night in April 2017
2D1N stay in Surabaya”
We were backpackers, just roughing it. Didn't realize it was a public holiday, so there were no trains to Jakarta on this day. We stayed a night here and though everything was ok, we did have some problems. The room had quite a few mosquitoes and the staff couldn't seem to understand that we didn't like that, the WiFi was spotty and bad. We had to choose between breakfast & WiFi when making a booking, so we chose the WiFi. That was a disappointment! The bathroom was horrid! There were mosquitoes, and it had a weird smell because of the rotten, damp wood and overall looked like it lacked maintenance. It was ok for the price we paid, but otherwise, think twice.
Reviewed May 09, 2017
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6.0
UNTUNG from Indonesia
Group
Superior
Stayed 1 night in April 2017
Nothing Special”
If you just need sleep and a good staff you can stay in here But this hotel have a low maintenance and Really Bad Breakfast The price a bit high for standard like this hotel So nothing special for me, the good experience only The staff is excellent Regards, Anthony S
Reviewed April 13, 2017
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4.8
UNTUNG from Indonesia
Group
Superior
Stayed 3 nights in April 2017
So so Hotel”
Hotel is Low Maintenance and a bit dirty Breakfast is so bad the taste is dry The positive Point is The staff really Full of smile and helpful
Reviewed April 12, 2017
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6.4
Abdul from Singapore
Group
Superior
Stayed 1 night in March 2017
Good”
The internet is very poor hope next time can improve .
Reviewed March 13, 2017
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7.6
YACINE from France
Couple
Superior
Stayed 1 night in August 2016
Just a night before flying back”
The hotel is nice, clean and the staff is helpful. TIP: airport transfer is 200K with hotel, better you take it since taxi driver even using meter may try to "cheat" you by putting the meter on "highway" mode for the whole journey. Even asking to put it back after getting out from highway the guy did not want and acted like if he does not understand but it was obvious. We also ended paying a bit more than 200K, then better you just arrange with hotel and avoid such thing.
Reviewed January 23, 2017
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8.0
Kusti from Indonesia
Solo traveler
Superior
Stayed 1 night in January 2017
good place”
Over all bagus
Reviewed January 20, 2017
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6.4
Darishini from Malaysia
Group
Superior
Stayed 1 night in January 2017
down rated ”
Room was nice and clean except the bathroom . It wasn't that clean . It says it's located in the centre of surabaya but nothing is around to look or go around . You gotta take taxi . It's near to pasar turi train station . Staffs were very helpful and kind . Nothing much to say about this hotel . Just ok for 1 night stay
Reviewed January 18, 2017
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6.4
Rudy from Indonesia
Business traveler
Superior
Stayed 1 night in November 2016
big room, value for money”
kamar yg luar dan harga standar. kamar berbau lembab
Reviewed January 11, 2017
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9.6
MAZNAH from Singapore
Family with young children
Superior
Stayed 1 night in December 2016
Convienent... near with shopping centre. Only the wifi had a problem.”
Wifi need to change password every morning. Staff very helpful and polite. They did their job very professional....
Reviewed December 28, 2016
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8.4
Imam from Indonesia
Family with young children
Superior
Stayed 4 nights in December 2016
good”
Location near the city center
Reviewed December 23, 2016
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