Prime Royal Hotel
Free Wi-Fi

Prime Royal Hotel

JL. Kranggan 103 -105, Surabaya Center, Surabaya, Indonesia
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Deluxe Double Room - Bed Prime Royal Hotel
Deluxe Double Room - Bed
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    Lobby Prime Royal Hotel
    Lobby Prime Royal Hotel
    Exterior view Prime Royal Hotel
    Standard Double Room - Room plan Prime Royal Hotel
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    Prime Royal Hotel Reviews

    7.3
    Very good
    /10
    (454 reviews)See what guests said
    8.8
    Excellent

    "Good location and good for money"

    Sandro

    -

    September 29, 2018

    7.6
    Very good service

    Things you’ll love about Prime Royal Hotel

    Things you'll love

    • 860 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Very good
    Location
    7.6
    See map
    Very good location - 410 meters from city center
    Popular
    Nearby
  • Plaza Tunjungan1.35 km
  • Tugu Pahlawan1.42 km
  • Kepanjen Church1.77 km
  • Sampoerna Museum2.9 km
  • Bungkul Park3.62 km
  • Surabaya Town Square4.22 km
  • Sanggar Agung Temple7.66 km
  • Suramadu Bridge8.63 km
  • Mosque Al Akbar9.03 km
  • Ciputra Waterpark11.16 km
  • This property is in high demand!

    Last booked 8 hours ago

    Value for money7.5
    Distance to city center0.5 Km
    Location rating7.6
    Nearest airportJuanda International Airport (SUB)
    Distance to airport15.0 km

    Rooms available at Prime Royal Hotel

    Suite Triple Room
    Suite Triple Room
    ...
    • Room size: 64 m²/689 ft²
    • City view
    • 1 single bed and 1 double b...
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    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Suite Double Room
    Suite Double Room
    ...
    • City view
    • Non-smoking
    • 1 double bed
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    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • City view
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • City view
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • City view
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    Enter dates to see prices
    Double Or Twin Deluxe Executive
    Double Or Twin Deluxe Executive
    ...
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      Double Or Twin Executive
      Double Or Twin Executive
      ...
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        Suite Deluxe
        Suite Deluxe
        ...
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          Have a question for Prime Royal Hotel?

          What people love about Prime Royal Hotel

          • 10.0
            Exceptional

            "Had a wonderful stay at the hotel."

            RAMESH

            |

            November 4, 2018

          • 8.0
            Very good

            "So it was a perfect hotel for us to stay."

            Amanda

            |

            November 9, 2018

          • 8.0
            Very good
            Cleanliness

            "Nice minimalis hotel with huge rooms n clean."

            Ashok J.

            |

            July 25, 2016

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          More about Prime Royal Hotel

          More about Prime Royal Hotel

          8.8
          Excellent

          "I booked this hotel during my visit to Surabaya, and surpris..."

          Victor

          |

          February 19, 2018

          Read more reviews

          An overview

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          What they offer

          8.0
          Very good

          "Good and clean hotel"

          Vivi A.

          |

          November 28, 2017

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Prime Royal Hotel from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (454)
          7.3
          /
          10
          Cleanliness7.2
          Facilities7.2
          Location7.6
          Room comfort and quality7.2
          Service7.6
          Value for money7.5
          All languages
          All guests (454)
          All room types

          Show reviews that mention 

          Showing 344 verified guest comments
          12345
          8.0
          Excellent
          Amanda from Indonesia
          Family with teens
          Standard Twin Room
          Stayed 1 night in November 2018

          Best Value”

          I was here with my brother to attend a funeral in funeral home nearby. So it was a perfect hotel for us to stay. It’s just a minute away from my destination. Overall, it is cheap, cozy and clean. For just sleeping few hours in Solo, the price value and facilities were worth it.

          Reviewed November 09, 2018
          5.2
          Ikhwan from Taiwan
          Solo traveler
          Deluxe Twin Room
          Stayed 4 nights in January 2019

          Not good enough for long stay”

          I was staying for 4 nights, the staffs are nice and fast-response. But, the bathroom is not clean enough for 3 star hotel and the hot water is smell like boiled eggs and the safety box sometimes broken. Overall, this hotel is not good enough for long-stay

          Reviewed January 23, 2019
          6.0
          Laili from Indonesia
          Family with young children
          Deluxe Twin Room
          Stayed 2 nights in December 2018

          Long Check-in process”

          I check-in at 03:30 pm, but i need to wait too long..it's almost 20 minutes, because my room that I have booked not available. Hotel staff mentioned it's already fully booked, after negotiated they agreed to upgrade my room, but this is also only one room ready to use, another one need to be cleaned and they suggested to put my stuff in one room first and will inform once another room is ready. Basically I really appreciated what Hotel did, but I'm still curious why there was booking conflict which can be avoided before the guest arrived at the Hotel.

          Reviewed January 07, 2019
          4.0
          Adityan from Indonesia
          Family with teens
          Deluxe Twin Room
          Stayed 1 night in December 2018

          Acceptable”

          I was dissapointed at the service of this hotel. I spesificly order room with included breakfast. But they charged me again for breakfast. Their reason is they change hotel policy for not include breakfast for all of their room. But the problem is the didn't took down option for room with included breakfast from Agoda.

          Reviewed December 04, 2018
          10.0
          Exceptional
          IRWAN from Indonesia
          Business traveler
          Suite Double Room
          Stayed 1 night in January 2019

          HOTEL BIASA ”

          HOTEL BIASA

          Reviewed March 05, 2019
          10.0
          Exceptional
          IRWAN from Indonesia
          Business traveler
          Suite Double Room
          Stayed 1 night in January 2019

          HOTEL BIASA ”

          HOTEL BIASA

          Reviewed March 05, 2019
          9.2
          Exceptional
          Ana from Germany
          Couple
          Standard Double Room
          Stayed 1 night in February 2019

          Good”

          We stayed only one night but the room was comfy and clean. The internet connection is very good as well. After the check out we even left our luggage there to see more of the city :)

          Reviewed February 27, 2019
          9.0
          Exceptional
          Liem from Hong Kong
          Family with young children
          Stayed 4 nights in May 2012

          Good Stay”

          Wifi, Breakfast

          overall we had a pleasant experience staying here. it's a fairly new hotel in a very strategic location, walking distance to bg junction and a rickshaw's ride away from tunjungan plaza, the biggest shopping mall in surabaya. outside the hotel one can walk down or like we did, get into a rickshaw (becak) and experience the various surabayans culinary on offer. the staffs at the hotel are friendly and easily offered their smile and service was great. on the negative side, our room did not have much of a view, the bathroom floor flooded every time we took a shower and there was no hot water supply to the bathroom twice during our 5 day stay. my wife says she won't stay here again because of the above but i probably would given the excellent local buffet breakfast, service, location, free minibar daily, free wi-fi and room pricing.

          Reviewed June 10, 2012
          8.3
          Excellent
          Chong from Singapore
          Business traveler
          Standard Twin Room
          Stayed 3 nights in December 2011

          Modern hotel with all necessary facilities”

          Price was good for the cleanliness of the hotel

          modern hotel within walking distance to bg junction for meals and daily purchases. as reviewed by others, the shower drainage has a strong bleach smell when showering. water pressure and temperature was terrific though. good wifi internet speed. staff was very friendly and helpful although their english is not very good but they made it up with effort. breakfast was good with quite a good spread. minus points: room service was not up to mark. the stirrer for coffee was simply rinsed and put back onto the tray. can clearly see coffee and tea stain on the stirrer. advised to wash all utensils before using them.

          Reviewed December 12, 2011
          8.0
          Excellent
          Andy from Singapore
          Business traveler
          Standard Double Room
          Stayed 1 night in June 2011

          Nice Hotel”

          friendly stuff

          Chose this hotel trough a friend's recommendation ... Its truely a comfortable boutique hotel, with friendly staff. The service, the room, the facilities, the breakfast and the view were really awesome. It will make your stay much more enjoyable and unforgettable!!

          Reviewed October 07, 2011
          2.8
          Lia from United States
          Family with young children
          Deluxe Twin Room
          Stayed 1 night in July 2018

          Cleanliness is the worst here!”

          I’ve been Agoda’s customer since 2013 and never write any review because I’ve always satisfied with the place we stayed. This hotel definitely worth my time to write this review, we check in late night for 2 superior rooms, both bathroom very unclean & need some works, the oder room had no key/broken door lock from the outside so we have to ask the front desk to open our room everytime we went back to the room. Overall very dissapointed with the cleanliness of the room. I hope the management fix the hotel soon.

          Reviewed July 09, 2018
          8.4
          Excellent
          Dhita from Indonesia
          Family with young children
          Standard Double Room
          Stayed 2 nights in March 2019

          My overall stay was great, the only thing concern me is their lack of maintenance.”

          Dirty Swimming pool and only one elevator Is working instead of two.

          Reviewed March 16, 2019
          10.0
          Exceptional
          IRWAN from Indonesia
          Business traveler
          Deluxe Double Room
          Stayed 1 night in July 2018

          HOTEL BIASA HOTEL BIASA ”

          HOTEL BIASA HOTEL BIASA

          Reviewed November 22, 2018
          10.0
          Exceptional
          IRWAN from Indonesia
          Business traveler
          Suite Double Room
          Stayed 3 nights in August 2018

          HOTEL BIASA HOTEL BIASA ”

          HOTEL BIASA HOTEL BIASA

          Reviewed November 22, 2018
          10.0
          Exceptional
          IRWAN from Indonesia
          Business traveler
          Deluxe Twin Room
          Stayed 1 night in November 2018

          HOTEL BIASA HOTEL BIASA ”

          HOTEL BIASA HOTEL BIASA

          Reviewed November 22, 2018
          10.0
          Exceptional
          IRWAN from Indonesia
          Business traveler
          Suite Double Room
          Stayed 1 night in October 2018

          HOTEL BIASA HOTEL BIASA ”

          HOTEL BIASA HOTEL BIASA

          Reviewed November 22, 2018
          10.0
          Exceptional
          IRWAN from Indonesia
          Business traveler
          Suite Double Room
          Stayed 1 night in November 2018

          HOTEL BIASA HOTEL BIASA HOTEL BIASA HOTEL BIASA ”

          HOTEL BIASA HOTEL BIASA

          Reviewed November 22, 2018
          10.0
          Exceptional
          RAMESH from Singapore
          Couple
          Standard Twin Room
          Stayed 1 night in November 2018

          Excellent front desk personal”

          Had a wonderful stay at the hotel. The front desk personal Mr Justin and Miss Natalie were definately a embassoder to the hotel. A highly recommended place to stay. Rgds, Ramesh

          Reviewed November 04, 2018
          8.8
          Excellent
          Sandro from United States
          Group
          Deluxe Twin Room
          Stayed 2 nights in August 2018

          Good location”

          good location and good for money

          Reviewed September 29, 2018
          5.6
          Ashok from Indonesia
          Business traveler
          Standard Twin Room
          Stayed 1 night in April 2018

          good design hotel with huge rooms”

          i hv been staying for several time in this hotel whenever i went to surabaya. its near to BG juntion mall n walking distance to jln tidar where there r a lot of restaurant . mini market is located nearby the hotel n also a lot of food culliniar. breakfast less variety n taste less. so manytimes i stayed in this hotel n when i asked for egg they always replied that its out of stock.

          Reviewed May 02, 2018
          12345
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          Prime Royal Hotel
          |Very good 7.3
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          • Very good location
          • Plaza Tunjungan
          • Pasar Turi Train Station is within 0.87 km