Primula Beach Hotel

Primula Beach Hotel

Jalan Persinggahan, Batu Burok, Kuala Terengganu, Malaysia, 20400
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Deluxe Room Primula Beach Hotel
Deluxe Room
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    Lobby Primula Beach Hotel
    Lobby Primula Beach Hotel
    Swimming pool Primula Beach Hotel
    Deluxe Room Primula Beach Hotel
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     Primula Beach Hotel

    Guest reviews

    7.2
    Very good
    /10
    (2210 reviews)See what guests said
    8.0
    Very good

    "Nice place to stay."

    NOOR H.

    -

    December 21, 2018

    7.2
    Very good room comfort and quality
    Recommended by 80% of guests

    Property highlights

    • 670 meters to the beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Don't miss out!17 travelers are looking at this property right now | 12 travelers have booked today.
    Excellent
    Location
    8.2
    See map
    Excellent location - Inside city center
    Value for money7.0
    Distance to city center1 km
    Location rating8.2
    Nearest airportSultan Mahmud Airport (TGG)
    Distance to airport7.4 km
    Select your room
    Primula Suite
    Primula Suite
    ...
    • Room size: 86 m²/926 ft²
    • Beach view
    • 1 queen bed
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    Queen Suite
    Queen Suite
    ...
    • Room size: 74 m²/797 ft²
    • Beach view
    • 1 queen bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 54 m²/581 ft²
    • Balcony/terrace
    • 1 queen bed
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 29 m²/312 ft²
    • Balcony/terrace
    • 2 single beds
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    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 2 single beds
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    Standard Double Room
    Standard Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 1 double bed
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    Single
    Single
    ...
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      Deluxe Single
      Deluxe Single
      ...
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        Double (Shared Bathroom)
        Double (Shared Bathroom)
        ...
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          Double room - De Luxe
          Double room - De Luxe
          ...
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            Have a question for Primula Beach Hotel?

            What people love about the property

            • 9.6
              Exceptional

              "We really enjoy stay here"

              nurul

              |

              January 4, 2019

            • 8.0
              Very good

              "Nice location and view."

              ruzairin

              |

              December 5, 2018

            • 10.0
              Exceptional

              "Great location"

              MAZENAH

              |

              September 13, 2018

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            More about Primula Beach Hotel

            More about Primula Beach Hotel

            8.4
            Excellent

            "Nice stay, good location, near beach."

            nuruljaswa

            |

            October 19, 2018

            An overview

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            What they offer

            10.0
            Exceptional

            "The Premier Room on the 9th floor was superb."

            Eh

            |

            January 14, 2019

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Real reviews from real guests

            Agoda Reviews (2210)Booking.com Reviews (661)
            7.2
            /
            10
            Cleanliness6.9
            Facilities6.8
            Location8.2
            Room comfort and quality7.2
            Service7.2
            Value for money7.0
            Provided by verified guests of Agoda
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            All guests (2210)
            All room types

            Show reviews that mention 

            Showing 1290 verified guest comments
            12345
            8.0
            Excellent
            Norfarizah from Malaysia
            Business traveler
            Deluxe Room
            Stayed 1 night in March 2019
            Very good”
            nice place to stay & near to airport.. good location for my company trip.
            Reviewed March 06, 2019
            5.2
            Norfadhilah from Malaysia
            Family with young children
            Deluxe Room
            Stayed 1 night in February 2019
            Nice hotel but dirty beach”
            The main advantage of this hotel is the close location to Tjg Burok beach. The hotel share the long strech of Tjg Burok. Unfortunately, the beach is littered with garbages. The hotel management should pay attention of the clealiness of the beach. The buffet breakfast was ok but not up to standard.
            Reviewed March 01, 2019
            6.4
            Good
            shashitharan from Malaysia
            Business traveler
            Deluxe Room
            Stayed 1 night in March 2019
            Old Type Hotel”
            Not very satisfied with the whole stay, the bathroom is small and the drainage in bathroom was not so good, the waterflow was very slow. Breakfast was ok but not many variety. Beach was good. Overall, for this price, could have been a better hotel.
            Reviewed March 06, 2019
            8.0
            Excellent
            Khairul from Malaysia
            Family with young children
            Deluxe Room
            Stayed 3 nights in February 2019
            Nice hotel..”
            Overall, good. Just the housekeeping didnt send my request for extra towel & extra pillow -- called on day 1 after checked in, and never got it at all. The ground parking (the only place to get parking with shades) is a bit smelly, too close to the rubbish dump i suppose... However, if park there, better take the stairs from the lobby to go to the parking lot.. if you take the lift down to "1" floor, the path to the parking lot is a bit scary, you need to go through a dimly lit path, no clear sign, go thru housekeeping area where they wash/dry the linens, and I nearly got lost... luckily one of the housekeeping staff showed me the way... Breakfast.. well, you may prefer to have breakfast outside. The location is superb, very close to the beach, walking distance to pantai batu buruk. The pool, the pool guy need to enforce 2 towels per registration.. went for swim, no towel, the guy give lame excuse "all other towels are currently being washed".
            Reviewed February 28, 2019
            3.2
            Wee from Malaysia
            Couple
            Deluxe Room
            Stayed 2 nights in February 2019
            It's Like Joe's Apartment !”
            If you are afraid of cockroaches stay away as we had killed quite a few in our 2 days there. In fact one even slippes underneath the duvet. One of my friends told me that this was the best hotel in Kuala Terengganu. I dread to think what others are like. The rooms look old and tired. The carpet hasn't been cleaned properly. The smell of smoke and all kinds of other smell permeated the wooden furniture and the air in the room. There were stains in the bathroom. The showerhead was pathetic and you are better off showering from a tap. Breakfast was unimpressive. The glass window around the cafe look so dirty that all appetite flies out the window when you are seated there. And the list goes on. If I were given a chance to remedy all the problems in this hotel, there is just so much to do.
            Reviewed February 24, 2019
            2.8
            Muhammad from Malaysia
            Family with young children
            Deluxe Room
            Stayed 2 nights in February 2019
            Very poor”
            -Sliding door cant open. -We book room for large bed but it's not available and staff promise to combine the single bed but they didn't show up. -Morning breakfast not enough table..need to wait for empty table.
            Reviewed March 03, 2019
            8.8
            Excellent
            VIKNESH from Malaysia
            Couple
            Deluxe Room
            Stayed 2 nights in January 2019
            3 days 2 nights - Stay”
            Location wise is good. about 20 mins drive from airport and minutes away from the town. Open access to the beach from hotel. breakfast spread was decent. Heater was down repair both days of our stay. Staff informed but can't see that repaired completely. The room was spacious, clean linen and tidy room.
            Reviewed January 29, 2019
            9.2
            Exceptional
            Azli from Malaysia
            Family with young children
            Deluxe Room
            Stayed 3 nights in December 2018
            A Old Hotel Given Quite A New Look”
            Primula is a well-known (read old) hotel, but the rooms were given a new look. Being an old hotel, the rooms are really spacious. The staffs are good and attentive. The location is very nice (beside a long beach). The breakfast is good enough for us as a family, although an improvement on the selections would be much appreciated. All and all, I give 4.8 stars rating. Thanks Primula for the hospitality.
            Reviewed December 26, 2018
            7.6
            Very good
            Siti from Malaysia
            Couple
            Deluxe Room
            Stayed 2 nights in February 2019
            Great location”
            Great location right by the beach. Great for evening/morning walks or runs as they are near to Pantai Batu Buruk. Spacious room with clean linen, air conditioning works well and room service was prompt and delicious. Great amenities in the room, especially since we needed an iron. Nice big pool for families with children. Housekeeping needs to pay more attention to the details, like cobwebs in the hallways/lobby, palm prints on sliding doors, dust on the window ledges, especially since it is an old and dated hotel. A spick and span, sparklingly clean hotel will make you forget about how old the furnitures and hotel are. I would still recommend people to stay at this hotel.
            Reviewed March 02, 2019
            8.4
            Excellent
            Mohd
            Business traveler
            Deluxe Room
            Stayed 1 night in February 2019
            good”
            good
            Reviewed March 05, 2019
            7.6
            Very good
            MOHD from Malaysia
            Business traveler
            Deluxe Room
            Stayed 1 night in February 2019
            Old Room”
            It is a high time for Hotel to refurbish. The furniture look old. On the other hand, the breakfast is fantastic and variety. The nasi dagang is awesome. Overall the hotel is ok for me.
            Reviewed March 02, 2019
            8.0
            Excellent
            Nazri from Malaysia
            Family with young children
            Deluxe Room
            Stayed 1 night in February 2019
            Value for money”
            Location in the city and own beach, breakfast variety including nasi dagang, my children enjoy the pool with beautiful landscape between the pool and beach. Also have connecting room which is very good for family. But the mineral bottle and the tea/coffee in the room should be complimentary like other hotels, I can't remember when the last time I had to pay for that!
            Reviewed February 10, 2019
            5.2
            Saharudin from Malaysia
            Family with young children
            Queen Suite
            Stayed 2 nights in February 2019
            Primula Beach was the best during its orime time but not anymore”
            The location is probably the best hotel along Batu Buruk Beach stretch which the lively place and the hapoening in Kuala Terengganu. But the hotel has deteriorated to an extent that no maintenance to keep up with time is visible. We feel sorry for the hotel and if it is taken over by YTK, Shangri-la or Sunway, it could be best and the mist expensive hotel in Kuala Trengganu. We cannot imagine the hotel ran out of bath towels for consequtive days. There were not enough towels for all the rooms. It happaned to many of us. The shower handle was too hard to operate in Room 515 and the toilet could not be pumped after making your business. After calling the maintenance it was mentiobed that the room was hardly used and probably that was the reason as it could get rusty. The beach was not untidy with plastic materials and rubbish. What could have been one of the most beautiful beach was left unattended. We feel sad to experience the state of affairs for both the hotel and the beach.
            Reviewed February 07, 2019
            8.0
            Excellent
            Jayshree from Malaysia
            Business traveler
            Deluxe Room
            Stayed 2 nights in October 2018
            Very good”
            It's my second stay. nice place to stay as it's close by the beach. few things I hope the hotel will fix; bathroom shower and water outlet. It's in terrible condition and rusty; there's noice from other room and floor above can be heard. other than that it's okay and the breakfast menu is just nice.
            Reviewed October 20, 2018
            10.0
            Exceptional
            shah from Malaysia
            Family with young children
            Deluxe Room
            Stayed 1 night in October 2018
            Stay for 1 night”
            Value for your money ; 50 - 70usd for deluxe room. Very nice and beautiful beaches and city view. You will be not regret with it. Furniture inside room is ok but functional. 100 % ! Staff is very friendly. Meal for breakfast are ok. Dont expected more! Located near batu buruk beach and kt town. Easy to reach both places!! Cleanliness are satisfied... you can park your car at parking lot and its very safe. Swimming pool are nice and enjoyable... you wont regret it!! I would come again next time...
            Reviewed October 07, 2018
            8.4
            Excellent
            mohd from Malaysia
            Solo traveler
            Deluxe Room
            Stayed 1 night in September 2018
            Don't trust description in ota”
            Old hotel. Stay because agoda offer with low rate and beach view room end-up i get different room from what Ota promise. After complaining at front desk they change me to other room with balcony but sliding glass door can't open. Good dinner with so so bfast. Asked for coffee then the staff ask me for self service from the buffet. What for empty coffee cups on the table? Hmm.. But why do you served to other table? Double standard or staff busy gethering at the counter? Anyway thanks to syahira at front desk with little rough only can smile to guest.
            Reviewed September 27, 2018
            5.6
            MOBY from Malaysia
            Couple
            Deluxe Room
            Stayed 4 nights in February 2019
            Old Friend”
            We stayed at this hotel each time for our yearly holidays and have stayed there for the last 4 years, and expected to see some improvement in the facilities. We were disappointed. We stayed for 5 days and 4 nights (4th to 8th Feb). The staff were friendly - good host. Furnishing in the room requires replacement. It's too old. Had to complaint twice to look into the leaking faucet Breakfast spread was nothing to shout about, menu was the same daily.
            Reviewed February 27, 2019
            7.6
            Very good
            zamalolaily from Malaysia
            Family with young children
            Queen Suite
            Stayed 1 night in February 2019
            Still got a lot of thing to be improve..generally the hotel look very old.”
            Generally the hotel look very old even the room are so spacious(Family suit) The glass wall looks full of dirt..I notice ut while having my breakfast in the dining area..they MUST improve it.
            Reviewed February 25, 2019
            8.0
            Excellent
            Mohammad from Malaysia
            Family with young children
            Deluxe Room
            Stayed 1 night in February 2019
            Good for vacation”
            Good for all but but toilet in room need to improve cleanliness.. the pipe head is pulled out in 710 room.
            Reviewed February 20, 2019
            7.2
            Very good
            Nor from Malaysia
            Family with teens
            Deluxe Room
            Stayed 1 night in February 2019
            Satisfactory ”
            1. Breakfast choice is very minimal. Not that suitable for older people. Expect for more choices. 2. Pool quite dirty 3. Very near to the beach (pantai batu buruk), just need to walk across the pool. 4. We requested for a connecting room and on higher floor (we got it) Overall, good stay.
            Reviewed February 05, 2019
            12345
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            • Excellent location