Exceed my expectation”

Primus is the best hotel stay experience in 2019 for me. I rushed to the country bus from Canberra to Sydney after work on Friday. The relaxation and welcoming started since you reached the front door. The staff would try their best to respond to my inquiries. The room is excellent, clean, calm, and fresh. I felt super relaxed after staying two nights in Primus. I had experienced most of the hotels in CBD Sydney, and this is the best one in all the details. Highly recommended. The only downside is the rooftop swimming pool, but it is hard to maintain anyway, particularly during the bushfire season of Australia.

One of the best hotel”

I was impressed with the overall experience I had with Primus hotel. First of all, the location was even better than described. Lots of convenient stores, food, drinks and shops around the hotel area. And town hall train station was just less than 5mins walk. The hotel was establish last year December, therefore everything was so new and clean! I had a comfortable stay in the room. All the service staff were very nice and friendly. There will always be a staff who will be standing at the front of the entrance to greet you with a warm smile and guided you to places you weren't sure about and also share lots of nice places with you in Sydney. I will recommend this hotel to my friends and also, I will definitely stay this hotel if I'm back in Sydney again.

good service”

i remember i first day go there. One of staff help me to solve problem(borrow the electric plug)and introduce some sydney nice place to me. Moreover all the staffs very nice(counter staff, stand up entrance staff, clean the room staff and help me to add bed staff). The room is very clean and beautiful. Next time i go to Sydney, i will book this hotel once again. And i will recommend my friend go there. Thank very much all the Primus Hotel Sydney staff.

Great location, nice hotel”

I was there during end of May 2017, with my wife and a young child. The location is great. Woolworth is just nearby. Walking distance to most of the tourist attractions. I have searched a lot other hotels in Sydney, and Primus is by far the best value for the size of room they offer. I booked Deluxe King but I was lucky to get an upgrade to Executive room for free. I didn't take the breakfast offer because we would like to try more local famous cafes and restaurants. The room was clean. There is a construction going on next to the hotel but it didn't affect us much. The staffs are polite and always offer to help. Overall it was a great stay. I would definitely go back again in the future.

excellent all the way around!”

We stayed at Primus and at Ovolo Woolomoroo in Sydney. Our bags were damaged and items stolen from us at Ovolo and management did not care. We had to get the police involved. By contrast the Primus went above and beyond to make our stay comfortable and enjoyable. Primus rooms are huge, gorgeous and quiet. Staff is top notch. Can't recommend Primus enough... stay here!!

Excellent location ”

Great location in the heart of Sydney's shopping area and walking distance to the iconic Sydney attractions. The hotel is classically beautiful in design and the art Deco theme creates a different feel than most modern hotels. The rooms are clean and quiet, very quiet. No street noise during the night which for busy Sydney is rare. The hot water is a issue in the shower, it takes ages to come through. Need to turn it on well ahead. It is good once it's there. Beds are ok, probably getting to the needing replaced end of the scale with dips in the middles. They're comfortable but just a bit saggy. Biggest issue I had was check in. The holding deposit was the worst experience I've had at a hotel. $100 per night per room so when you've booked 4 rooms that's a pretty large chunk of your visa card! I luckily negotiated it back to $1 after complaining the rooms were all prepaid and it was totally unrealistic to expect me to lock up $800 on my card. Don't except their first offer.

Fabulous staycation.”

My partner and I chose the PRIMUS hotel for a Sunday night in the city to meet up with friends and go out for dinner. The location is close to many restaurants as well as the bus route to Oxford Street and its varied restaurants. The room we were offered as an upgrade opportunity was superb, Room 418, and had huge separate lounge and bedroom areas and an extremely spacious bathroom. There was a big bay window in the bedroom. I had a swim in the rooftop heated pool in the afternoon and next morning. Our friends were very impressed with the accommodation indeed. It was a fabulous staycation! I would especially like to mention Pavarin at Reception who checked us in. She was charming as well as efficient and went beyond the mere formality of the check-in procedure to ensure we had the ultimate hotel experience. A big thank you! We will definitel stay again!

Amazing location, excellent service & that rooftop pool & bar. Spectacular.”

We had such a great experience at Primus, the staff were so attentive, rooms were spacious, restaurant was so good we ate there every night! The Hotel is in an awesome central location in Sydney, close to shops and trains....such a great place to stay.

Amazing Experiance”

From the moment we checked in we were greeted by such a friendly and luxurious experiance our service at receptions was outstanding and we were upgraded for free which made a fantastic experience above and beyond for us. The room was huge and luxurious with a gorgeous bathroom and comfy bed. The location was central and everything was within walking distance. We enjoyed breakfast daily which had an amazing selection and service. The lobby bar was an amazing place to sit and relax at the end of the day and the bar staff were amazing, we especially loved the expresso martini’s. The Primus hotel was not just a hotel but an all round experiance we will be recommending it to all our family and friends and will defiantly be return again for another romantic weekend away, thank you for making our anniversary and our stay so enjoyable!

Always a pleasure at the Primus”

I have stayed at the Primus in every trip to Sydney in the past 6 months and always find it to be an excellent experience. The staff are friendly and very accommodating, great location and it is always spotlessly clean. The only small thing I have found to be a challenge is finding a place to stop at the front to leave the car for parking.

PILLOWS WAY TOO SOFT ! ”

Being a Sydneysider, I always walked past Primus but never got the chance to stay. Their rooftop bar is a nice place to get some predrinks although due to the height of the building, it feels like half of Sydney is looking down at you. Besides the pillows, everything else was great ! Would love to try their hightea, maybe next time.

Extraordinary Hospitality ”

We had the pleasure to enjoy for 3 nights the awesome hospitality of the Primus hotel in Sydney. The attention of the staff and its facilities has been beyond our expectations. Will return!

Primus keeps on delivering”

i’ve stayed the Primus many times before. Consistently great service and friendly staff. Excellent rooms, this one - an executive suite was exceptional. Very clean, enormous bathroom and second toilets, living area and a large dining room table. The room was spotless and stocked with Appelles toiletries. You can’t beat this location and that foyer never ceases to amaze. I guess that’s why i keep coming back. Thank you Primus Hotel for a wonderful stay.

Great location, service and rooms!”

The Staffs were really Wonderful who did everything to make our stay perfect. They were there for any thing we needed and took great care of us. The room was amazingly spacious and well maintained and the service was great! The location was very convenient. Lots of convenient stores, food, drinks and shops around the hotel area. And town hall train station was just less than 5mins walk. Can reach all key attractions easily! Highly recommend staying at the Primus Hotel, everything exceeded our expectations and more!

Amazing service”

Such a beautiful hotel located right in the heart of the city, rooms are spacious and clean. The rooftop bar is a great place to relax with a cocktail. The staff at Primus hotel are like none other that I have ever experienced. They went above and beyond the whole stay and always had a smile on their faces, nothing was ever too much for them. I would highly recommend this hotel to any kind of traveller.

A most pleasant stay”

We came back to Sydney (where we had our honeymoon) to celebrate our 40th Wedding Anniversary and stayed 4 nights. The staff (especially the Reception and Concierge) were excellent. Their Sydney rock oysters were far better than the ones we later tasted at an oyster bar at Circular Quay. To enjoy High Tea in the art deco lobby was a great experience. If they have supplied congees at the breakfast buffet every day (instead of every other day) it would have made our stay perfect.

Exceptional staff service”

The Primus Hotel is an old style hotel with large rooms and high ceilings. The breakfast buffet is quite limited but is fine for what it is. What most impressed me about the hotel was the staff service. From arriving at the hotel to checking out the staff were extremely friendly and professional. Even when being taken to our room the staff member pointed out interesting parts of the hotel and its history. Overall a great stay.

Great location hotel”

We came over from Perth to visit Sydney and the Primus hotel was in the best location to do so. Around the corner from the train station, shopping district and Darling Harbour.

Superb Location!”

The hotel was centrally located and everywhere we wanted to go was all within walking distance. The staff are friendly and a special shout out to Chris, the bellman for not only his incredible service but also for the useful recommendations he gave us! We purchased an upgrade at check-in for an additional $40 AUD per night to get an Executive Room which was bigger with a HUGE tub that we enjoyed! The upgrade fee also included breakfast for 2. Breakfast was nothing special though, but the better & bigger room was worth the upgrade! We enjoyed our fabulous & extra clean room and we were happy with the awesome service! Will definitely recommend this hotel to friends. Thank you Primus and keep doing a good job!

Just brilliant all the way”

The only complaint would be the weather in Sydney. The hotel was top, everything from welcome to service, help, rooms and beds. We got a great deal which helps even more but I would say even at full price this would not disappoint.