Easy and Enjoyable stay”

I have stayed in this hotel 5-6 times and the friendly staff, especially the conceige service were excellent. Generous room size, rare in Sydney. Breakfast selections are okay but the music in the morning was a bit too loud and felt like a disco in the morning. Otherwise, always good, will return.

Service is great”

Ppl there are so nice... they deliver plates to our room and store my ice cream and get them to me when I requested( they don’t have freezer in the room just cooler.) although the it’s a old hotel but it’s clean... there are construction so we have to detour on the day we check in... accosts the hotel there’s major construction at the moment... building tomorrow’s Sydney.

Everything you need with extra comfort ”

All staff very friendly and helpful, check in easy and rooms bigger than the average size. All amenities were excellent with extra touches that made all the difference. We ate across the road in a pub, food was good a reasonable priced. We had the buffet breakfast which was excellent and food fresh and made to order if you want and you can choose your coffee without extra charge, good value for money and all in the heart of the 𝑪𝑩𝑫 and near attractions. Would certainly use this hotel again, service knocks spots of some other hotels in the area.

Good location”

Pros were a clean room, good location and friendly staff. Cons were the facilities which let the team down. Very slow drainage from the basin, hairdryer didn’t work, phone to reception not working and poor selection of tea bags.

Another Pleasant Stay”

Great Location, I arrived early to the hotel which i am aware of possibility of early check in, friendly staff at check in. I got a call later from the staff that my room is ready which is caring. Clean room and comfortable bed. Very good hotel, almost prefect.

Fine hotel but the housekeeping not doing a good job”

Pros : very central, 5 mins from shopping centre by feet, room is spacious, receptionist and concierge were very friendly and helpful. The interior is art deco so it's really beautiful and comfortable sofa around the receptionist area. Cons : Housekeeping really slow at their job. We supposed to check in at 15.00 but our room ready by 19.00. Although the front desk give compensation of 3 days breakfast for free. Second day the housekeeping skipped our room and it had not been cleaned until 20.00 (after we asked the concierge to assist us on such issue, his name is Eric and he's very attentive btw). They also doesn't give a full cleaning service since we can see some spots still a mess. We will still recommend this hotel but be careful not to let your hope too high.

A most pleasant stay”

We came back to Sydney (where we had our honeymoon) to celebrate our 40th Wedding Anniversary and stayed 4 nights. The staff (especially the Reception and Concierge) were excellent. Their Sydney rock oysters were far better than the ones we later tasted at an oyster bar at Circular Quay. To enjoy High Tea in the art deco lobby was a great experience. If they have supplied congees at the breakfast buffet every day (instead of every other day) it would have made our stay perfect.

ideal for the CBD”

Close to Townhall station, QVB and Darling Harbour. Room larger than average, with good amenities. Pool nice but not big enough if your a lap swimming. Roof top bar pleasant. Staff very friendly and professional and makes your stay very welcoming. Buffet breakfast was good and good value. Would stay again

Trendy hotel”

My husband enjoyed spending our night at Primus to celebrate our wedding anniversary. We were provided with complimentary chocolates and given a free upgrade to a suite too. I would definitely consider returning to this establishment. I loved the trendy vibe of the whole hotel. Positives - located on Pitt St close to center of the city - rooftop bar/pool - trendy place to hang out - decor - modern/trendy/clean/new - buffet breakfast - loved the freshly squeezed watermelon juice - nespresso machine

Excellent location ”

Great location in the heart of Sydney's shopping area and walking distance to the iconic Sydney attractions. The hotel is classically beautiful in design and the art Deco theme creates a different feel than most modern hotels. The rooms are clean and quiet, very quiet. No street noise during the night which for busy Sydney is rare. The hot water is a issue in the shower, it takes ages to come through. Need to turn it on well ahead. It is good once it's there. Beds are ok, probably getting to the needing replaced end of the scale with dips in the middles. They're comfortable but just a bit saggy. Biggest issue I had was check in. The holding deposit was the worst experience I've had at a hotel. $100 per night per room so when you've booked 4 rooms that's a pretty large chunk of your visa card! I luckily negotiated it back to $1 after complaining the rooms were all prepaid and it was totally unrealistic to expect me to lock up $800 on my card. Don't except their first offer.

Exceptional”

Great place. Hotel is beautiful and the facilities are well designed and maintained. Room service cheeseburger is not great. Plus hotel does not have a day spa. Other than those minor issues, I really liked this hotel!

Fabulous staycation.”

My partner and I chose the PRIMUS hotel for a Sunday night in the city to meet up with friends and go out for dinner. The location is close to many restaurants as well as the bus route to Oxford Street and its varied restaurants. The room we were offered as an upgrade opportunity was superb, Room 418, and had huge separate lounge and bedroom areas and an extremely spacious bathroom. There was a big bay window in the bedroom. I had a swim in the rooftop heated pool in the afternoon and next morning. Our friends were very impressed with the accommodation indeed. It was a fabulous staycation! I would especially like to mention Pavarin at Reception who checked us in. She was charming as well as efficient and went beyond the mere formality of the check-in procedure to ensure we had the ultimate hotel experience. A big thank you! We will definitel stay again!

Superb Location!”

The hotel was centrally located and everywhere we wanted to go was all within walking distance. The staff are friendly and a special shout out to Chris, the bellman for not only his incredible service but also for the useful recommendations he gave us! We purchased an upgrade at check-in for an additional $40 AUD per night to get an Executive Room which was bigger with a HUGE tub that we enjoyed! The upgrade fee also included breakfast for 2. Breakfast was nothing special though, but the better & bigger room was worth the upgrade! We enjoyed our fabulous & extra clean room and we were happy with the awesome service! Will definitely recommend this hotel to friends. Thank you Primus and keep doing a good job!

Staycation for our anniversary celebration”

We were warmly welcomed by David and he remembered it was our anniversary celebration. Location of the hotel is superb and is surrounded by food establishments and public transport!

Excellent”

Stayed in the king executive suite. Very nice room and spacious. Only missing were cups for tea and coffee. Breakfast buffet was average and basic for the quality of the hotel. Doesn't have a wide variety e.g. no vegetables in the hot section and limited fruits. Overall would recommend the hotel room but would consider breakfast somewhere else.

Beautiful hotel ”

Great location, and absolutely beautiful inside. Big spacious rooms and bathrooms. Service by staff was impeccable. Buffet breakfast at the hotels restaurant The Wilmot was great and super well priced at $29 (price at check in, would be $35 if you turned up in the morning).

More of a business hotel than a ‘tourist’ hotel ”

We visited this hotel as tourists & felt slightly “out of place”. Admittedly it was the Xmas party season but during our 3 night stay business conferences & xmas parties took over the lobby bar & on our only day of sunshine we wanted to use the rooftop pool only to find yet another Xmas party had taken over the whole area! The front desk staff were very helpful but the breakfast restaurant needs some serious leadership! We waited up to 30 minutes to get our coffee, freshly cooked eggs were left on the passe despite the chefs ringing the bell none of the waitresses went to fetch them so we helped ourselves!! We also witnessed breakfast staff openly arguing in front of guests & they seemed to not know what they were doing or what their tasks were - dirty plates left on tables, buffet not replenished etc.

Simply Splendid! ”

A place worth staying! The staffs were exceptionally professional and polite. The rooms were huge. Amenities were great. Location is really perfect. No doubt that one will enjoy their stay here.

Pricey but lovely”

If you can splash out on this gorgeous art deco hotel, do it.

Pricey but lovely”

If you can splash out on this gorgeous art deco hotel, do it.