9.1
Exceptional
/10
(782 reviews)See what guests said
See map
9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
HSBC Building 80 m
Consulate General of Greece 100 m
Map World Shop 100 m
Metro Theatre 120 m
Sydney Premier Medical & Health Centre 140 m
Mission Room Escape Sydney 140 m
Event Cinemas - George Street 150 m
Town Hall Railway Station 170 m
St Andrew’s Cathedral 170 m
Australian Opal Cutters 180 m
Nearby landmarks
Queen Victoria Building (QVB) 360 m
Darling Harbour 630 m
Sea Life Sydney Aquarium 780 m
Royal Botanic Garden Sydney 1.44 km
The Rocks 1.79 km
The Opera House to the Botanic Gardens Walk 1.86 km
Sydney Opera House 2.14 km
Sydney Harbour Bridge 2.54 km
Bondi Beach 6.63 km
Manly Beach 11.72 km
Primus Hotel Sydney

"I've recommended the Primus to friends, family members, colleagues and CEO's as a place to not only stay but do meetings in an atmosphere that is spec..."

Tania - March 1, 2020
Deluxe Twin - Bed Primus Hotel Sydney
Lobby Primus Hotel Sydney
Lobby Primus Hotel Sydney
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Free Wi-Fi

Primus Hotel Sydney

339 Pitt Street, Sydney CBD, Sydney, Australia, 2000 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Queen Victoria Building (QVB)
Within 360 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 180 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Sydney

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Sydney every 4 minutes on Agoda.com
Value for money8.7
Distance to city center0 Km
Location rating9.4
Nearest airportSydney Airport (SYD)
Distance to airport7.8 km

Rooms available at Primus Hotel Sydney

Deluxe Twin
Deluxe Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Deluxe King
Deluxe King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Superior Suite
Superior Suite
...
  • Room size: 61 m²/657 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Suite
Deluxe Suite
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 king bed
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Executive King
Executive King
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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Executive Twin
Executive Twin
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
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Presidential Suite
Presidential Suite
...
  • Shower and bathtub
  • 1 king bed
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Vise President Suite
Vise President Suite
...
  • Room size: 116 m²/1249 ft²
  • Shower and bathtub
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Shower and bathtub
  • 1 king bed
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Double Room - Disability Access
Double Room - Disability Access
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Primus Hotel Sydney?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Primus Hotel Sydney?

For those who wish to drive their own cars, Primus Hotel Sydney has a car park right on site for maximum convenience. Parking is available for a fee of 79 AUD per day. Parking options include a full-service valet for total ease.

What is the smoking policy at Primus Hotel Sydney?

Primus Hotel Sydney does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Primus Hotel Sydney

  • 10.0
    Exceptional
    Location

    "Such a beautiful hotel located right in the heart of the city, rooms are spacious and clean."

    Nicole

    |

    March 20, 2020

  • 10.0
    Exceptional
    Location

    "The location of the hotel is very convenient, just 2 minutes from town hall stn."

    Tse

    |

    March 8, 2020

  • 8.0
    Very good
    Spaciousness

    "Bed was comfortable, the room is spacious, in CBD area near Town Hall station"

    Hany

    |

    June 4, 2018

Property ranking|Compared to 3,100 Sydney properties
See all rankings
Location score
9.4/10
Service score
9.2/10
Cleanliness score
9.2/10
Review score - United States
9.0/10
Better than
99
%
of Sydney properties
Better than
99
%
of Sydney properties
Better than
99
%
of Sydney properties
Better than
99
%
of Sydney properties
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Overall rating:
9.1
Exceptional
782 reviews
Cleanliness
9.3
Facilities
8.8
Location
9.4
Read all reviews >
What travelers say they love:
Moreover all the staffs very nice(counter staff, stand up en...
Hidy from Hong Kong
Family with older children
More about Primus Hotel Sydney

More about Primus Hotel Sydney

Conveniently located in Sydney, Primus Hotel Sydney is a great base from which to explore this vibrant city. The hotel lies 0 Km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Primus Hotel Sydney ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, outdoor pool. Primus Hotel Sydney is a smart choice for travelers to Sydney, offering a relaxed and hassle-free stay every time.

Primus Hotel Sydney is committed to providing a safe environment to all guests and associates.

PrimusStaySafe builds on our existing cleaning standards and practices, with upgraded protocols to minimise risk and enhance safety.

In addition to our 15 Critical Touchpoint Standards introduced in all guest rooms, additional measures include:

Provision of antibacterial hand sanitizers throughout all public areas.

Placement of a sanitising floor mat at hotel entrance to deliver disinfectant to the bottoms and treads of all footwear.

Installation of a temperature-check station at all entry and exit points for guests, associates and vendors.

Provision of face masks and gloves to all hotel guests and associates. All associates have completed mandatory COVID-19 awareness training.

Implementation of frequent cleaning process across all areas of the hotel with commercial-grade disinfectants.

Placement of social distancing guidance and markings throughout the hotel.

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Most talked about facilities

Breakfast
18 mentions
Swimming Pool
13 mentions
Housekeeping
11 mentions
Food & Dining
4 mentions

What they offer

10.0
Exceptional
Staff 

"One of staff help me to solve problem(borrow the electric pl..."

Hidy

|

August 25, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Full English/Irish

Restaurants on site

The Wilmot
Cuisine:International, Local
Menu:Buffet

Nearby restaurants

Australian cuisine
Australian cuisine
The Wilmot
30 m Australian, Gluten Free
Edinburgh Castle
40 m Australian, Bar, Pub
Doppio Espresso
80 m Australian, Cafe, Gluten Free
American cuisine
American cuisine
Star Bar
110 m American, Australian, Bar
Lord of the Fries
170 m American, Fast food, Vegetarian
Sanctuary Hotel
230 m American, Australian, Bar
Asian cuisine
Asian cuisine
Kozy Resturaunt
50 m Asian, Korean
Sakura
110 m Asian, Japanese, Sushi
Yebisu Izakaya
150 m Asian, Japanese, Sushi

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Primus Hotel Sydney from real guests

Provided by verified guests of Agoda
Agoda Reviews (782)Booking.com Reviews (1245)
9.1
/
10
Exceptional
Cleanliness9.3
Facilities8.8
Location9.4
Service9.2
Value for money8.7
High score for Sydney
Rating
9+ Exceptional (181)
8-9 Excellent (53)
7-8 Very Good (36)
6-7 Good (7)
<6 Below Expectation (15)
Time of the year
Mar - May (48)
Jun - Aug (76)
Sep - Nov (72)
Dec - Feb (96)
Don't miss out!Users are booking a place in Sydney every 4 minutes on Agoda.com
All guests (782)
All room types
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Show reviews that mention 

Showing 292 verified guest comments
12345
10.0
Exceptional
jing from Australia
Solo traveler
Deluxe Twin
Stayed 2 nights in January 2020

Exceed my expectation”

Primus is the best hotel stay experience in 2019 for me. I rushed to the country bus from Canberra to Sydney after work on Friday. The relaxation and welcoming started since you reached the front door. The staff would try their best to respond to my inquiries. The room is excellent, clean, calm, and fresh. I felt super relaxed after staying two nights in Primus. I had experienced most of the hotels in CBD Sydney, and this is the best one in all the details. Highly recommended. The only downside is the rooftop swimming pool, but it is hard to maintain anyway, particularly during the bushfire season of Australia.

Reviewed January 28, 2020

Dear Jing, Thank you! It is always great to receive feedback from our guests as we strive to provide you with unique and memorable experiences. Our team at Primus Hotel Sydney pride themselves in the level of service they provide to our guests. I can see the small little touches of service have certainly delighted your stay with us. We would like to thank you for recognising this. We do hope to welcome you back with us again in the not too distant future. Warm regards, Connie Ho Assistant Front Office Man

Responded January 31, 2020
Primus Hotel Sydney
10.0
Exceptional
Samantha from Singapore
Couple
Executive Twin
Stayed 6 nights in August 2016

One of the best hotel”

I was impressed with the overall experience I had with Primus hotel. First of all, the location was even better than described. Lots of convenient stores, food, drinks and shops around the hotel area. And town hall train station was just less than 5mins walk. The hotel was establish last year December, therefore everything was so new and clean! I had a comfortable stay in the room. All the service staff were very nice and friendly. There will always be a staff who will be standing at the front of the entrance to greet you with a warm smile and guided you to places you weren't sure about and also share lots of nice places with you in Sydney. I will recommend this hotel to my friends and also, I will definitely stay this hotel if I'm back in Sydney again.

Reviewed August 31, 2016
10.0
Exceptional
Hidy from Hong Kong
Family with teens
Deluxe Twin
Stayed 2 nights in August 2019

good service”

i remember i first day go there. One of staff help me to solve problem(borrow the electric plug)and introduce some sydney nice place to me. Moreover all the staffs very nice(counter staff, stand up entrance staff, clean the room staff and help me to add bed staff). The room is very clean and beautiful. Next time i go to Sydney, i will book this hotel once again. And i will recommend my friend go there. Thank very much all the Primus Hotel Sydney staff.

Reviewed August 25, 2019

Dear Hidy, Thank you for taking the time to share your thoughts regarding your recent experience at the Primus Hotel Sydney. We certainly take pride in offering five star service and facilities to our guest and your feedback demonstrates that our continuous efforts have been recognised. We look forward to welcoming you back next time you travel to Sydney. Warm regards, Connie Ho Assistant Front Office Manager

Responded August 26, 2019
Primus Hotel Sydney
10.0
Exceptional
Kien from Malaysia
Family with young children
Deluxe King
Stayed 3 nights in May 2017

Great location, nice hotel”

I was there during end of May 2017, with my wife and a young child. The location is great. Woolworth is just nearby. Walking distance to most of the tourist attractions. I have searched a lot other hotels in Sydney, and Primus is by far the best value for the size of room they offer. I booked Deluxe King but I was lucky to get an upgrade to Executive room for free. I didn't take the breakfast offer because we would like to try more local famous cafes and restaurants. The room was clean. There is a construction going on next to the hotel but it didn't affect us much. The staffs are polite and always offer to help. Overall it was a great stay. I would definitely go back again in the future.

Reviewed June 08, 2017
10.0
Exceptional
KRISTIN from United States
Family with young children
Deluxe Twin
Stayed 1 night in July 2016

excellent all the way around!”

We stayed at Primus and at Ovolo Woolomoroo in Sydney. Our bags were damaged and items stolen from us at Ovolo and management did not care. We had to get the police involved. By contrast the Primus went above and beyond to make our stay comfortable and enjoyable. Primus rooms are huge, gorgeous and quiet. Staff is top notch. Can't recommend Primus enough... stay here!!

Reviewed July 21, 2016
9.6
Exceptional
Adelynne from Australia
Group
Deluxe Twin
Stayed 2 nights in August 2018

Excellent location ”

Great location in the heart of Sydney's shopping area and walking distance to the iconic Sydney attractions. The hotel is classically beautiful in design and the art Deco theme creates a different feel than most modern hotels. The rooms are clean and quiet, very quiet. No street noise during the night which for busy Sydney is rare. The hot water is a issue in the shower, it takes ages to come through. Need to turn it on well ahead. It is good once it's there. Beds are ok, probably getting to the needing replaced end of the scale with dips in the middles. They're comfortable but just a bit saggy. Biggest issue I had was check in. The holding deposit was the worst experience I've had at a hotel. $100 per night per room so when you've booked 4 rooms that's a pretty large chunk of your visa card! I luckily negotiated it back to $1 after complaining the rooms were all prepaid and it was totally unrealistic to expect me to lock up $800 on my card. Don't except their first offer.

Reviewed August 15, 2018
10.0
Exceptional
anthony from Australia
Couple
Deluxe King
Stayed 1 night in June 2018

Fabulous staycation.”

My partner and I chose the PRIMUS hotel for a Sunday night in the city to meet up with friends and go out for dinner. The location is close to many restaurants as well as the bus route to Oxford Street and its varied restaurants. The room we were offered as an upgrade opportunity was superb, Room 418, and had huge separate lounge and bedroom areas and an extremely spacious bathroom. There was a big bay window in the bedroom. I had a swim in the rooftop heated pool in the afternoon and next morning. Our friends were very impressed with the accommodation indeed. It was a fabulous staycation! I would especially like to mention Pavarin at Reception who checked us in. She was charming as well as efficient and went beyond the mere formality of the check-in procedure to ensure we had the ultimate hotel experience. A big thank you! We will definitel stay again!

Reviewed June 12, 2018
9.6
Exceptional
Jason from United Kingdom
Couple
Deluxe King
Stayed 2 nights in November 2017

Amazing location, excellent service & that rooftop pool & bar. Spectacular.”

We had such a great experience at Primus, the staff were so attentive, rooms were spacious, restaurant was so good we ate there every night! The Hotel is in an awesome central location in Sydney, close to shops and trains....such a great place to stay.

Reviewed November 15, 2017
10.0
Exceptional
Jessie from Australia
Couple
Executive King
Stayed 2 nights in January 2018

Amazing Experiance”

From the moment we checked in we were greeted by such a friendly and luxurious experiance our service at receptions was outstanding and we were upgraded for free which made a fantastic experience above and beyond for us. The room was huge and luxurious with a gorgeous bathroom and comfy bed. The location was central and everything was within walking distance. We enjoyed breakfast daily which had an amazing selection and service. The lobby bar was an amazing place to sit and relax at the end of the day and the bar staff were amazing, we especially loved the expresso martini’s. The Primus hotel was not just a hotel but an all round experiance we will be recommending it to all our family and friends and will defiantly be return again for another romantic weekend away, thank you for making our anniversary and our stay so enjoyable!

Reviewed January 22, 2018
9.6
Exceptional
Melanie from Australia
Group
Deluxe Twin
Stayed 1 night in November 2016

Always a pleasure at the Primus”

I have stayed at the Primus in every trip to Sydney in the past 6 months and always find it to be an excellent experience. The staff are friendly and very accommodating, great location and it is always spotlessly clean. The only small thing I have found to be a challenge is finding a place to stop at the front to leave the car for parking.

Reviewed November 04, 2016
9.2
Exceptional
Louisa from Australia
Couple
Executive King
Stayed 1 night in November 2018

PILLOWS WAY TOO SOFT ! ”

Being a Sydneysider, I always walked past Primus but never got the chance to stay. Their rooftop bar is a nice place to get some predrinks although due to the height of the building, it feels like half of Sydney is looking down at you. Besides the pillows, everything else was great ! Would love to try their hightea, maybe next time.

Reviewed June 15, 2019

Dear Louisa, Thank you for your review. It’s extremely rewarding to receive such wonderful feedback! I am delighted to read that you enjoyed your stay with us at Primus Hotel Sydney. As you might be aware, 339 Pitt Street was once the home of Sydney Metropolitan Water Sewerage and Drainage and we are very proud to have brought this once government building back to its former glory. I do hope we are able to welcome you back very soon and try our signature high tea serve in the lobby bar. Warm regards, Connie Ho Assistant Front Office Manager Warm regards,

Responded July 03, 2019
Primus Hotel Sydney
10.0
Exceptional
Ronald from China
Family with teens
Deluxe King
Stayed 3 nights in January 2019

Extraordinary Hospitality ”

We had the pleasure to enjoy for 3 nights the awesome hospitality of the Primus hotel in Sydney. The attention of the staff and its facilities has been beyond our expectations. Will return!

Reviewed January 06, 2019
9.6
Exceptional
Nardia from Australia
Couple
Executive Suite
Stayed 1 night in March 2021

Primus keeps on delivering”

i’ve stayed the Primus many times before. Consistently great service and friendly staff. Excellent rooms, this one - an executive suite was exceptional. Very clean, enormous bathroom and second toilets, living area and a large dining room table. The room was spotless and stocked with Appelles toiletries. You can’t beat this location and that foyer never ceases to amaze. I guess that’s why i keep coming back. Thank you Primus Hotel for a wonderful stay.

Reviewed March 23, 2021
10.0
Exceptional
Srinivasan from Japan
Couple
Executive Twin
Stayed 2 nights in April 2017

Great location, service and rooms!”

The Staffs were really Wonderful who did everything to make our stay perfect. They were there for any thing we needed and took great care of us. The room was amazingly spacious and well maintained and the service was great! The location was very convenient. Lots of convenient stores, food, drinks and shops around the hotel area. And town hall train station was just less than 5mins walk. Can reach all key attractions easily! Highly recommend staying at the Primus Hotel, everything exceeded our expectations and more!

Reviewed May 19, 2017
10.0
Exceptional
Nicole from Australia
Solo traveler
Deluxe Twin
Stayed 3 nights in March 2020

Amazing service”

Such a beautiful hotel located right in the heart of the city, rooms are spacious and clean. The rooftop bar is a great place to relax with a cocktail. The staff at Primus hotel are like none other that I have ever experienced. They went above and beyond the whole stay and always had a smile on their faces, nothing was ever too much for them. I would highly recommend this hotel to any kind of traveller.

Reviewed March 20, 2020

Dear Nicole, Thank you! It is always great to receive feedback from our guests as we strive to provide you with unique and memorable experiences. Our team at Primus Hotel Sydney pride themselves in the level of service they provide to our guests. I can see the small little touches of service have certainly delighted your stay with us. We would like to thank you for recognizing this. We do hope to welcome you back with us again in the not too distant future. Warm regards, Connie Ho Assistant front Office Manager

Responded July 19, 2020
Primus Hotel Sydney
9.6
Exceptional
Ting from Hong Kong
Couple
Deluxe King
Stayed 4 nights in December 2018

A most pleasant stay”

We came back to Sydney (where we had our honeymoon) to celebrate our 40th Wedding Anniversary and stayed 4 nights. The staff (especially the Reception and Concierge) were excellent. Their Sydney rock oysters were far better than the ones we later tasted at an oyster bar at Circular Quay. To enjoy High Tea in the art deco lobby was a great experience. If they have supplied congees at the breakfast buffet every day (instead of every other day) it would have made our stay perfect.

Reviewed December 18, 2018
10.0
Exceptional
Jason from Hong Kong
Couple
Executive King
Stayed 3 nights in September 2019

Exceptional staff service”

The Primus Hotel is an old style hotel with large rooms and high ceilings. The breakfast buffet is quite limited but is fine for what it is. What most impressed me about the hotel was the staff service. From arriving at the hotel to checking out the staff were extremely friendly and professional. Even when being taken to our room the staff member pointed out interesting parts of the hotel and its history. Overall a great stay.

Reviewed September 12, 2019

Dear Jason, I would like to thank you for kindly taking the time to post your lovely feedback, following your stay with us at Primus Hotel Sydney. We are thrilled that your recent visit was a memorable one. I’m delighted to read that you loved the design of the hotel and its room. It was brought back to life by Woods Bagot with a theme centred around one of our values which is “Looking back to look forward”. It housed the Sydney Metropolitan Water Sewerage and Drainage. Thank you for such a great review. It was wonderful to read that you enjoyed your stay. Come back and visit us soon. Warm regards, Connie Ho Assistant Front Office Manager

Responded September 21, 2019
Primus Hotel Sydney
8.4
Excellent
Matt from Australia
Couple
Executive King
Stayed 3 nights in July 2018

Great location hotel”

We came over from Perth to visit Sydney and the Primus hotel was in the best location to do so. Around the corner from the train station, shopping district and Darling Harbour.

Reviewed July 31, 2018
9.6
Exceptional
Enrique from United States
Family with young children
Deluxe Twin
Stayed 4 nights in May 2018

Superb Location!”

The hotel was centrally located and everywhere we wanted to go was all within walking distance. The staff are friendly and a special shout out to Chris, the bellman for not only his incredible service but also for the useful recommendations he gave us! We purchased an upgrade at check-in for an additional $40 AUD per night to get an Executive Room which was bigger with a HUGE tub that we enjoyed! The upgrade fee also included breakfast for 2. Breakfast was nothing special though, but the better & bigger room was worth the upgrade! We enjoyed our fabulous & extra clean room and we were happy with the awesome service! Will definitely recommend this hotel to friends. Thank you Primus and keep doing a good job!

Reviewed June 02, 2018
9.6
Exceptional
Mårten from Sweden
Couple
Deluxe King
Stayed 3 nights in March 2020

Just brilliant all the way”

The only complaint would be the weather in Sydney. The hotel was top, everything from welcome to service, help, rooms and beds. We got a great deal which helps even more but I would say even at full price this would not disappoint.

Reviewed March 17, 2020
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