Prince Hotel (Marco Polo)
Prince Hotel (Marco Polo)
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10.0
Exceptional

"Super friendly staff."

ricky

|

March 17, 2018

Superior Prince Hotel (Marco Polo)
Superior
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Interior view
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Interior view Prince Hotel (Marco Polo)
Interior view
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Exceptional
Location
9.3
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What guests are saying:
Very friendly and helpful!
Cornelius from Malaysia
Couple
Nice and clean hotel.
Melanie from Philippines
Family with young children
Very accommodating staff and homely atmosphere. Truly my home away from home. The members of the staff are very thoughtful and mindful of the guests and go the extra mile to ensure our needs and comfort.
Ma from Philippines
Family with teens
I have been staying here with my family every time we visit Hong Kong. The hotel is together with Harbour City Shopping Mall and super convenient. You could get foods, snacks, anything you want is available nearby the hotel.
Mun from Malaysia
Family with teens
100% satisfaction. No complain on anything. We like to extend of thanks to all staff of Prince Hotel specially the bell man Mr Ali and Mr Khan for all the help they have extended to us they were helpful and informative.
Moonshi from Singapore
Family with young children
Good stay at a professional hotel. Very good location and attentive staffs. Always got upgraded to the continental floor and it's very useful especially for a business traveler who has limited time to eat and work at the same time. Will return.
Tan from Malaysia
Business traveler
This is not my first time to Hongkong, but i always stay at shim tsa tsui. The hotel location is very good, very close to the mall, shops, and also MTR station. Breakfast is delicious. Room Is clean and big enough. Good stay. Will be back again
Rita from Indonesia
Family with teens
Excellent. Central location very accessible to the mall made it very easy for the kids. Rooms are spacious and not cramped. Bathroom is big too. Room comes with Handy for free local calls and can be used as wifi hotspot.
Lesley from Philippines
Family with young children

Prince Hotel (Marco Polo)

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 2984 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.8
Recommended by 96% of guests
Value for money8.2
Distance to city center1.0 Km
Location rating9.3
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport24.7 km
  • 450 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 19 times since yesterday | 22 travelers are looking at this property right now
Superior Suite
Superior Suite
...
  • Room size: 53 m²/570 ft²
  • City view
  • 2 double beds or 1 queen be...
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Continental Deluxe
Continental Deluxe
...
  • Room size: 32.52 m²/350 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior Room with breakfast
Superior Room with breakfast
...
  • Room size: 29 m²/312 ft²
  • City view
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Superior
Superior
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds or 1 queen be...
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Deluxe Room with Breakfast
Deluxe Room with Breakfast
...
  • Room size: 29 m²/312 ft²
  • City view
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Premier Family Room
Premier Family Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 3 single beds or 1 single b...
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Premier
Premier
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 double beds or 1 queen be...
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Deluxe
Deluxe
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 double beds or 1 queen be...
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Run of House Room
Run of House Room
...
  • Non-smoking
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Twin/Double room - De Luxe - Club room
Twin/Double room - De Luxe - Club room
...
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    Have a question for Prince Hotel (Marco Polo)?

    What people love about the property

    • 8.4
      Excellent

      "Employees are courteous and accommodating."

      PORTIA

      |

      January 10, 2017

    • 9.2
      Exceptional

      "Friendly staff, good service and great location for shoppers"

      Florence

      |

      June 10, 2017

    • 9.6
      Exceptional

      "Roomis clean and big enough."

      Rita

      |

      September 14, 2017

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    More about Prince Hotel (Marco Polo)

    More about Prince Hotel (Marco Polo)

    10.0
    Exceptional

    "Very accessible and would recommend it"

    Anthony

    |

    January 26, 2017

    An overview

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Yeh Lam Kwok (YLK) Restaurant
    40 m Chinese, International
    Social Place
    190 m Chinese, Seafood
    Macau Restaurant (Tsim Sha Tsui)
    350 m Chinese, Portuguese
    American cuisine
    American cuisine
    Ned Kelly's Last Stand
    340 m American, Australian, Bar
    Madam S'ate
    440 m American, International
    Bostonian Seafood & Grill
    860 m American, European, Seafood
    Asian cuisine
    Asian cuisine
    Tonkichi Tonkatsu Seafood
    10 m Asian, Japanese, Seafood
    Chinese Kitchen/Taiwan Beef Noodle
    50 m Asian, Chinese, Soups
    Prince Restaurant Beijing, Sichuan & Shanghai
    360 m Asian, Chinese

    What they offer

    10.0
    Exceptional

    "This is a nice hotel and I strongly recommend it to everyone..."

    Christina

    |

    August 15, 2017

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    The swimming pool will be closed temporarily from 07 January 2019 to 26 January 2019 for maintenance.
    Extra bed is not available during 05 Feb 2019 – 08 Feb 2019 inclusive.

    Real reviews from real guests

    Agoda Reviews (2985)Booking.com Reviews (1001)
    8.6
    /
    10
    Cleanliness8.8
    Facilities8.4
    Location9.3
    Room comfort and quality8.8
    Service8.7
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (2985)
    All room types

    Show reviews that mention 

    Showing 2252 verified guest comments
    12345
    8.4
    Excellent
    Siddharth from Indonesia
    Business traveler
    Superior
    Stayed 3 nights in November 2018
    Convinient location, great choice for business travelers”
    Centrally located in TST adjacent to Harbour city mall and opposite apple store. Very busy hotel. Clean rooms and good facilities. Great choice for business travelers. However; a bit pricey compared to other hotels..
    Reviewed November 16, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded November 21, 2018
    Prince Hotel (Marco Polo)
    9.2
    Exceptional
    ANCHALAPORN from Thailand
    Business traveler
    Superior
    Stayed 2 nights in January 2019
    Free shuttle bus ftom airport ”
    Good location andvery convenience
    Reviewed January 12, 2019
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded January 14, 2019
    Prince Hotel (Marco Polo)
    9.6
    Exceptional
    Angelie from Philippines
    Family with teens
    Premier
    Stayed 1 night in September 2018
    Thumbs up”
    Great hotel with very comfortable rooms and accommodating staffs.
    Reviewed January 09, 2019
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded January 10, 2019
    Prince Hotel (Marco Polo)
    8.8
    Excellent
    Angelie from Philippines
    Family with teens
    Superior
    Stayed 3 nights in September 2018
    Great hotel”
    Centrally located with superb staffs and well cleaned rooms all the time.
    Reviewed January 09, 2019
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded January 10, 2019
    Prince Hotel (Marco Polo)
    9.6
    Exceptional
    rhea from Philippines
    Family with young children
    Superior
    Stayed 3 nights in October 2018
    worth the price. location very convenient, near MTR station, food outlets and city attractions.”
    Everything was so good, breakfast varied choices. staff very helpful except for the swim pool crew who looked at us like we are some weirdos swimming in cold weather..haha not even offering towels or show us a place where wecould put our things. but we are just having a good time in cold pool water.
    Reviewed October 20, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded October 26, 2018
    Prince Hotel (Marco Polo)
    9.2
    Exceptional
    Wan from Singapore
    Family with young children
    Deluxe
    Stayed 3 nights in August 2018
    Huge room”
    Good shopping location although 10-15mins away from nearest MTR station (if rain will be bad). Checkin/out was slightly slower than other HK hotels i have staed before, perhaps due to the smaller desk counter. The small lobby easily gets jammed pack once there is a queue. Room was huge and the bathroom amenities were adequate. loved the complimentary mobile with unlimited wifi data. Housekeeping was prompt when we had to change the bedsheets as my boy vomitted all over in the middle of the night. Kudos to the housekeeper who was all smiles and assuring when helping us to change the bedsheets.
    Reviewed October 01, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded October 05, 2018
    Prince Hotel (Marco Polo)
    10.0
    Exceptional
    Maricris from Philippines
    Family with teens
    Deluxe
    Stayed 3 nights in August 2018
    Can't Beat This Location”
    Prince Hotel Marco Polo is is one of the best located hotels on Canton Road. It sits atop my favorite stores, so close to good restaurants and yet it is at the farther end of Canton Road so it's not too noisy and chaotic. I have found my new go-to hotel in Hong Kong.
    Reviewed September 27, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded October 05, 2018
    Prince Hotel (Marco Polo)
    9.2
    Exceptional
    Hi-Do
    Couple
    Premier
    Stayed 3 nights in August 2018
    Great location”
    I wanted a hotel close to the ferry terminal to Macau so for me the location was excellent. The staff was very friendly. I didn't dine or have breakfast in the hotel, so cannot comment on that, but it rained quite a bit when I was there and I was very glad I had direct access to the Harbour City mall from the hotel. Great location.
    Reviewed September 10, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded September 12, 2018
    Prince Hotel (Marco Polo)
    10.0
    Exceptional
    Winda from Indonesia
    Business traveler
    Superior
    Stayed 4 nights in November 2017
    Clean spacious room, great location”
    Clean spacious room, in a great location. We choose Marcopolo Prince, every year, to accommodate us during the annual business conference in HK. =) This is because HK hotel rooms are usually very small, but at Prince hotel, it's almost twice bigger. Absolutely recommended! It can get quite pricey though, like buying shares. Please buy early! About 15 minutes walk nearby, there is a delicious noodle shop called "chiu fat". Please go and try and beef noodle soup. Best Winda
    Reviewed August 27, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded August 29, 2018
    Prince Hotel (Marco Polo)
    10.0
    Exceptional
    Odilon from Philippines
    Family with teens
    Superior
    Stayed 1 night in January 2019
    Simply Perfect!”
    Location, staff, cleanliness- Superb!
    Reviewed January 13, 2019
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded January 14, 2019
    Prince Hotel (Marco Polo)
    8.0
    Excellent
    Hasan from Indonesia
    Family with young children
    Superior
    Stayed 3 nights in December 2018
    Near to the Macau China ferry terminal ”
    It is at the first end of the harbour city mall. Good clean rooms. But furniture is a bit old. Good location for travellers who are planning to go to macau or China by ferry.
    Reviewed December 23, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded December 28, 2018
    Prince Hotel (Marco Polo)
    9.6
    Exceptional
    Maria from Philippines
    Couple
    Superior
    Stayed 3 nights in March 2018
    Exceptional”
    Best place to stay in TST - you're literally at the mall with easy access to stores and food! The staff was very kind - they saw it was my birthday on my driver's license and sent up a complimentary cake! :)
    Reviewed December 04, 2018
    7.6
    Very good
    Lailani from Philippines
    Group
    Continental Deluxe
    Stayed 4 nights in November 2018
    Thumbs up”
    Booked for 4 nights (club room) great hospitality & location There are many choices in breakfast at @dd prince rather than the breakfast in the club lounge, the staff in the club lounge were so acommodating. The room needs a little improvement because it is outdated. But over all experience is great!
    Reviewed November 28, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded December 04, 2018
    Prince Hotel (Marco Polo)
    8.8
    Excellent
    Sydney from United States
    Group
    Superior
    Stayed 2 nights in November 2018
    Convenient Location & Good Size Rooms”
    The hotel is located within walking distance to the Star Ferry & MTR. Also, there are always taxis at the hotel. So, it is very convenient to transportation. It is situated as part of a large interconnected shopping mall. The rooms were larger than expected for HK. They have a very nice breakfast buffet with a large variety of both Western & Asian food.
    Reviewed November 07, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded November 09, 2018
    Prince Hotel (Marco Polo)
    8.8
    Excellent
    John from Philippines
    Family with teens
    Superior
    Stayed 4 nights in October 2018
    Excellent”
    Have always preferred staying at the MP Prince due to it's location and accessibility. From the airport via airport express to the Kowloon station, and short and convenient bus ride (included in the airport express fee) right to the hotels doorstep. While the MTR station may be a bit of a walk, you pass so many sights and stalls that sells anything from flowers to fruits to magazines etc. Shopping and dining are also conveniently located nearby, whether inside the mall or outside. One may also walk inside the mall to get to the Star Ferry for a nice leisurely cross to Hong Kong side.
    Reviewed November 07, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded November 09, 2018
    Prince Hotel (Marco Polo)
    10.0
    Exceptional
    Anita from Australia
    Solo traveler
    Continental Deluxe
    Stayed 5 nights in October 2018
    Exceptional”
    Great location, lovely staff, spacious room. Highly recommend Continental Club for great breakfast, afternoon tea, evening drinks with enough food to make it dinner. Only mild criticism is that the room was too dark.
    Reviewed November 01, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded November 05, 2018
    Prince Hotel (Marco Polo)
    9.2
    Exceptional
    Paul from Vietnam
    Business traveler
    Premier Family Room
    Stayed 4 nights in October 2017
    Great Business Hotel attached to an excellent mall”
    All good at this hotel. Very upscale for a 4 star hotel. I would have guessed it was a 5 star. Excellent. Again, you get what you pay for so it can get expensive during busy times. Great deals can be found if you are flexible with dates.
    Reviewed June 21, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded June 25, 2018
    Prince Hotel (Marco Polo)
    8.0
    Excellent
    Shim from Singapore
    Family with young children
    Superior
    Stayed 4 nights in June 2018
    Location around branded boutiques and hotels”
    Location ar 5-7 mins to mtr.. but along the way plenty of food and stuff to see and do... For those branded shoppers, is a plus cos nearby alot branded boutiques etc.. Breakfast wise wasnt impressive and u could skip the breakfast.. as there is alot of eateries nearby..
    Reviewed June 19, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded June 19, 2018
    Prince Hotel (Marco Polo)
    8.4
    Excellent
    LaiCheng from Malaysia
    Business traveler
    Deluxe
    Stayed 1 night in May 2018
    Great location”
    Great location. Lots of shopping and restaurants and eateries every corner you turn. My only complain is getting the room too late(as in after 3pm is too late as far as I'm concerned ) and also the rooms were too dim . I am 53 years old and my eyesight is not as clear when in dim lit rooms. I suggest they install dimmers ? Some consideration to us folks would be much appreciated.
    Reviewed May 23, 2018
    Dear LaiCheng, Thank you for taking the time to share your experience with us. Your comment has been well received. We are sincerely sorry for the experience you had and our service and room arrangement are not up to your expectation. Please be assured that your comments have been escalated to the concerned departments. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded May 24, 2018
    Prince Hotel (Marco Polo)
    10.0
    Exceptional
    Giuseppe from Australia
    Business traveler
    Superior
    Stayed 1 night in May 2018
    Best Hotel in Hong Hong Kong”
    I stay in Hotels 4 days of every week. Prince Marco Polo Hong Kong is always my favorite in Asia. Excellent location (joined to one of Honk Kongs biggest shopping centers) , nice spacious rooms , and a very good breakfast selection. The best part of the hotel is welcoming and very helpful staff, especially on the continental club floor where you can relax all day in after a day of meetings or shopping with some excellent food prepared by the chef. A special thanks goes to Moon , Wing , Janice , Chloe and all the other staff.
    Reviewed May 05, 2018
    Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
    Responded May 08, 2018
    Prince Hotel (Marco Polo)
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