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Prince Hotel (Marco Polo)
Superior - Bed, Prince Hotel (Marco Polo) in Hong Kong
Lobby, Prince Hotel (Marco Polo) in Hong Kong
Lobby, Prince Hotel (Marco Polo) in Hong Kong
Bathroom, Prince Hotel (Marco Polo) in Hong Kong
Buffet, Prince Hotel (Marco Polo) in Hong Kong
Buffet, Prince Hotel (Marco Polo) in Hong Kong

Removed from saved list

8.7

Excellent

4,124 reviews

4,124 reviews

Housekeeping47
Shops43
Breakfast7
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Giorgio Armani
50 m
Bird Lake
160 m
China Hong Kong City
180 m
Muji
190 m
Spasso
190 m
Popular landmarks
Tsim Sha Tsui East
490 m
Hong Kong Skyline
720 m
Victoria Peak (The Peak)
3.6 km
Nan Lian Garden
5.8 km
Ocean Park Thrill Mountain
7.2 km
Closest landmarks
China Ferry Terminal
160 m
Hong Kong Hotels Association
180 m
Lippo Sun Plaza
250 m
Tak Shing Pharmacy
250 m
Consulate of Maldives
270 m
Newly renovated

Prince Hotel (Marco Polo)

23 Canton Road, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 0000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tsim Sha Tsui, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Victoria Peak (The Peak). This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

420 meters to public transportation

Check-in [24-hour]

Newly renovated

Inside city center

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Restaurants

Bar

Laundry service

Safety deposit boxes

This property is in high demand!

16 travelers have booked today.

Value for money8.2
Distance to city center1 km
Location rating9.3
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport25.7 km

Rooms available at Prince Hotel (Marco Polo)

Excellent
Room comfort & quality

8.8

Superior Suite
...
  • Room size: 53 m²/570 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Superior
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 double beds or 1 queen be...
Enter dates to see prices
Deluxe
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 double beds or 1 queen be...
Enter dates to see prices
Premier
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 double beds or 1 queen be...
Enter dates to see prices
Continental Deluxe
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Marco Polo Birthday Offer - Deluxe Room with Daily Breakfast for Two People
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 double beds or 1 queen be...
Enter dates to see prices
Marco Polo Birthday Offer - Superior Room with Daily Breakfast for Two People
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 double beds or 1 queen be...
Enter dates to see prices
Continental Club - Deluxe King or Twin Room
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 double beds or 1 queen be...
Enter dates to see prices
Marco Polo Birthday Offer - Premier Room with Daily Breakfast for Two People
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 double beds or 1 queen be...
Enter dates to see prices
Superior Suite - We Are Open Promotion with Extra Benefits
...
  • Room size: 53 m²/570 ft²
  • Outdoor view
  • 1 queen bed or 2 double bed...
Enter dates to see prices

Frequently asked questions

Does Prince Hotel (Marco Polo) provide dry cleaning services?

Yes! Prince Hotel (Marco Polo) offers dry cleaning service that is available all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

What measures does Prince Hotel (Marco Polo) take in terms of hygiene, safety, and cleanliness?

Prince Hotel (Marco Polo) satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with staff trained in safety protocol, temperature check for guests and staff, and first aid kit for extra safety precautions and hygiene protocols.

How many rooms does Prince Hotel (Marco Polo) have?

Prince Hotel (Marco Polo) has a total of 394 rooms.

At what time of the year is Prince Hotel (Marco Polo) most popular?

Prince Hotel (Marco Polo)'s most popular month where verified guests have stayed the most is in July.

In which languages can Prince Hotel (Marco Polo)'s personnel communicate?

Prince Hotel (Marco Polo) can communicate in 4 languages and supports widely used languages such as English and Mandarin Chinese for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do guests like most about Prince Hotel (Marco Polo)?

Past guests that stayed at Prince Hotel (Marco Polo) have given this property a rating of 9.342 for its remarkable location as the major highlight for their stay.

What is the verified guest review consensus about Prince Hotel (Marco Polo)'s breakfast?

60.0% of our past visitor testimonials have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Prince Hotel (Marco Polo) down in the review section.

What is the average rating that past Families with young children have given to Prince Hotel (Marco Polo)?

Past families with young children that have stayed at this property have given Prince Hotel (Marco Polo) an average rating of 8.6. You can look up more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What well-known shopping locations are close to Prince Hotel (Marco Polo)?

Shopping options in Prince Hotel (Marco Polo)’s Tsim Sha Tsui neighborhood includes Ladies Market and Temple Street Night Market.

What time is check-in and check-out at Prince Hotel (Marco Polo)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified hours may be charged an additional fee.

What people love about Prince Hotel (Marco Polo)

  • 10

    Exceptional
    Cleanliness

    "Very nice location, clean hotel, friendly and efficient stafd"

    Maria

    |

    August 6, 2023

  • 7.2

    Very good
    Staff 

    "Clean hotel with efficient staff"

    Lynette

    |

    December 4, 2019

  • 8.4

    Excellent
    Staff 

    "Staff was great and location is exceptional."

    Maria

    |

    September 3, 2023

Property ranking|Compared to 1,026 Hong Kong properties
See all rankings
Room comfort score
8.8/10
Location score
9.3/10
Cleanliness score
8.8/10
Couples review score
8.7/10
Better than
98
%
of Hong Kong properties
Better than
96
%
of Hong Kong properties
Better than
95
%
of Hong Kong properties
Better than
95
%
of Hong Kong properties
Overall rating:

8.7

Excellent
4,124 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.3
Read all reviews >
What travelers say they love:
Excellent location, everything is nearby.
Evelyn from Philippines
Family with young children
More about Prince Hotel (Marco Polo)

More about Prince Hotel (Marco Polo)

Experience Luxury and Comfort at Prince Hotel (Marco Polo in Hong Kong

Prince Hotel (Marco Polo) in Hong Kong, Hong Kong SAR, China offers a luxurious and comfortable stay with a range of facilities to cater to your every need. Enjoy a refreshing drink at the bar, or indulge in a delectable meal at the hotel's restaurant. Keep your valuables secure with the safety deposit boxes, and make use of the concierge service for any assistance you may require. Stay cool and comfortable with the air conditioning, and wrap yourself in a cozy bathrobe provided in your room. Stay updated with the latest news with a complimentary daily newspaper, or unwind with an in-house movie. Other amenities include a hair dryer, television, mini bar, satellite/cable TV, and Wi-Fi in public areas. Executive lounge access is available for added convenience, and free Wi-Fi is available in all rooms. Take advantage of the dry cleaning and express check-in/check-out services, as well as the car hire and taxi service. Store your luggage with ease, and enjoy complimentary toiletries provided in your room.

Experience Comfort and Luxury with Prince Hotel (Marco Polo)'s Room Offerings

Prince Hotel (Marco Polo) in Hong Kong, Hong Kong SAR, China offers a range of spacious and stylish room types to cater to the needs of every traveler. Choose from the Continental Deluxe, Deluxe, Premier, Superior, and Superior Suite rooms, each offering a unique and comfortable experience. The Continental Deluxe room spans 33 square meters and comes with 2 Double Beds or 1 King Bed, while the Deluxe, Premier, and Superior rooms offer 29 square meters of space and come with 2 Double Beds or 1 Queen Bed. For those seeking a more luxurious experience, the Superior Suite offers a generous 53 square meters of space and comes with 2 Double Beds or 1 King Bed. With such a variety of options, guests are sure to find the perfect room to suit their needs and preferences.

Discover the Best of Hong Kong from Prince Hotel (Marco Polo)

Prince Hotel (Marco Polo) is ideally located in the heart of Tsim Sha Tsui East, offering guests easy access to some of Hong Kong's most iconic landmarks and attractions. Take a leisurely stroll along the Victoria Harbour and admire the stunning Hong Kong Skyline or visit the Hong Kong Museum of History to learn about the city's rich cultural heritage. Nature lovers can head to Kowloon Park for a peaceful retreat, while thrill-seekers can enjoy breathtaking views of the city from the Sky100 Hong Kong Observation Deck. Don't forget to take a walk down the Avenue of the Stars and soak up the glitz and glamour of Hong Kong's film industry. Shopping enthusiasts will be spoiled for choice at Harbour City, while science buffs can explore the Hong Kong Science Museum. With so much to see and do, Prince Hotel (Marco Polo) is the perfect base for your Hong Kong adventure.

Friendly Staff and Great Location at Prince Hotel (Marco Polo)

Prince Hotel (Marco Polo) in Hong Kong, Hong Kong SAR, China has received numerous positive reviews from satisfied customers. One of the standout features of this hotel is its friendly and helpful staff, who consistently go above and beyond to ensure guests have a comfortable and enjoyable stay. The hotel's excellent location is also frequently praised, with guests noting its convenience and proximity to key attractions. Additionally, guests appreciate the cleanliness and spaciousness of the rooms, making for a comfortable and relaxing stay. Overall, Prince Hotel (Marco Polo) is a top choice for travelers seeking a friendly and convenient stay in Hong Kong.

Experience Unmatched Comfort and Service at Prince Hotel (Marco Polo)

Prince Hotel (Marco Polo) in Hong Kong, Hong Kong SAR, China has received high praise from its customers, with an impressive overall rating of 8.7. Guests have raved about the hotel's unmatched comfort and excellent staff performance, earning it ratings of 8.8 for both. The hotel's location has also been highly praised, with a rating of 9.3. In addition, guests have rated the hotel's facilities and cleanliness highly, with ratings of 8.3 and 8.8 respectively. While the food and dining options have received a rating of 7.7, the hotel's value for money has been rated at a respectable 8.2. If you're looking for a hotel that offers top-notch comfort, service, and location, Prince Hotel (Marco Polo) is the perfect choice for your stay in Hong Kong.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

153 mentions

Internet

56 mentions

Food & Dining

44 mentions

Breakfast

44 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Breakfast service
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoking area
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [nearby]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Restaurants on site
SAVVY
  • Cuisine: International
  • Menu: A-la-carte

Location

23 Canton Road, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 0000
Exceptional
Location

9.3

Airports
  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    25.7 km 32 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    52.3 km
Public transportation
  • Tsim Sha Tsui MTR Station
    390 m 9 min walk
  • High Speed Rail Hong Kong West Kowloon Station
    670 m
Hospital or clinic
  • Tak Shing Pharmacy
    250 m
Shopping
  • Ladies Market
    2.1 km
Convenience store
  • 7 Eleven
    190 m 5 min drive
Cash withdrawal
  • ATM
    60 m 1 min walk

What's nearby

Popular landmarks
  • Victoria Harbour
    230 m
  • Tsim Sha Tsui East
    490 m
  • Hong Kong Skyline
    720 m
  • Victoria Peak (The Peak)
    3.6 km
  • Nan Lian Garden
    5.8 km
  • Ocean Park Thrill Mountain
    7.2 km
  • Hong Kong Disneyland
    13.2 km
  • Lantau Island
    23.6 km
  • Ngong Ping 360
    23.7 km
  • Tian Tan Buddha (Big Buddha)
    27.5 km
Nearby landmarks
  • Giorgio Armani
    50 m
  • China Ferry Terminal
    160 m
  • Bird Lake
    160 m
  • China Hong Kong City
    180 m
  • Hong Kong Hotels Association
    180 m
  • Muji
    190 m
  • Spasso
    190 m
  • Silvercord
    210 m
  • Canton Road
    220 m
  • Jenny Bakery Kowloon Tsim Sha Tsui store
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Each room can accommodate 3 adults at most or 2 adults and 2 children under 12 years old.
  • The Continental Club Lounge welcomes children aged 13 and above.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)286 HKD
The property
  • Non-smoking rooms/floorsyes
  • Number of floors17
  • Number of restaurants1
  • Number of rooms 394
  • Room voltage220
  • Year property opened1983
  • Most recent renovation2023

Property announcements

All staying guests must provide their names at the time the reservation is made. Name modifications are not allowed after the reservation is confirmed.

The names of the guests checking in must be identical to the names on the reservation.

Reviews of Prince Hotel (Marco Polo) from real guests

Provided by verified guests of Agoda
8.7
Cleanliness8.8
Facilities8.3
Location9.3
Room comfort and quality8.8
Service8.8
Value for money8.2
High score for Hong Kong
Rating
9+ Exceptional (923)
8-9 Excellent (698)
7-8 Very Good (535)
6-7 Good (113)
<6 Below Expectation (107)
Time of the year
Mar - May (602)
Jun - Aug (593)
Sep - Nov (577)
Dec - Feb (604)

Show reviews that mention 

Showing 2,376 verified guest comments
12345
10.0
Exceptional
James from United States
Solo traveler
Stayed 4 nights in November 2012

Beautiful, modern hotel and genuinely warm service”

Excellent service, great restaurant, nice bar, fantastic location near shopping and transport, reasonably priced

i came here for a combined sightseeing/relaxation/shopping holiday. i was not disappointed. the hotel is located with the harbour city shopping mall. however, while one has all the shopping of the world down the elevator from one's room, there is no noise or disturbance from this arrangement. it's really the best possible outcome. from a perspective of wishing to relax, the rooms are sizeable and comfortable. the air conditioning can bring the room down to 16 degrees c (60.8 degrees f), a welcome cool compared with the heat of hong kong. every day, housekeeping leaves a fresh supply of complimentary water and fruit for getting out, the hotel is a 4 minute walk from tsim sha tsui mtr station, which can have one at hong kong central in under 10 minutes up to the tung chung outlet mall (a must see for discount shopping, especially if you love burberry, ralph lauren, armani, bally, coach, kent & curwen etc). the hotel bar and restaurant offer affordable, reasonably priced drinks and meals. at happy hour, the bar especially offers fantastic beers, wines, and cocktails at a 2 for 1 price in the early evening (2 imported beers for $55 hkd is a steal). the restaurant buffet prices meals quite comparably to restaurants of similar calibre in hk. as such, i directed to the hotel more of my dining $$$ than i normally would give to a hotel. the chinese, indian, and western offerings are quite solid. my only criticism is that the rice used in the buffet's sushi offerings could be improved. the fish quality however was perfectly adequate. expect eager service with a smile here. if you have any question or need, a veritable army of staff is available at reception to help out. summary: a great all around hotel in tsim sha tsui.

Reviewed November 14, 2012

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10.0
Exceptional
Hannah from United Kingdom
Couple
Stayed 4 nights in November 2012

Best hotel we have ever stayed in!”

Service is outstanding!

The Marco Polo Prince Hotel is the best hotel we have EVER stayed at. FACT. For anyone planning a trip to Hong Kong, I strongly advised you to stay here. We were first-timers to HK and were not disappointed. We were treated like royalty from start to finish and nothing was too much. The staff are the most courteous and friendly we have ever met before. On arrival staff were outside to carry our luggage in and there was no queue due to the number of staff on reception. We were served by a very helpful girl and we told her it was our Wedding Anniversary. She immediately congratulated us and upgraded our regular room to a harbour view room with a bath tub! The room was huge for central Hong Kong and they had thought of everything. We had arrived at 7pm on a Monday night and we quickly showered after a long flight and went out to eat at local hawker markets and take in the markets and atmosphere in north Kowloon. On arrival back at the hotel we were stunned to find our bed turned down and a bottle of champagne on ice with two glasses and a love heart plate with little chocolates. We were so touched and it was wonderful. Everyone we met, from front of house, to concierge to housekeeping were more that friendly, helpful and so obliging. The location of the hotel is utterly fabulous, right on the harbour with a 5 min walk to the Star Ferry and a 5 min walk to the MTR which will take you everywhere. If you like night life, eating and shopping in the markets then stay here. We spent our days visiting Hong Kong Island and Lantau etc and would come back to the hotel for a shower and rest before venturing out at night in Kowloon. You can get to busy Soho by walking five mins and taking the famous star ferry for about 25p then enjoy the excitement of the mid-level escalators. The Ladies Market, Jade markets and the very famous Temple Street Markets are but a twenty minute walk from the hotel or a few minutes by MTR.

Reviewed November 24, 2012

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8.8
Excellent
EUN from South Korea
Business traveler
Stayed 3 nights in May 2016

Good for Macau ferry, not very good for starferry and MTR”

There are 3 Marco Polo hotel on the Canton road - Prince, Gateway, Marco Polo HongKong in order from the nearest one from China Ferry terminal. The thing is, most of the tourist use star ferry from the Tsim Sha Tsui harbour more often than from China Ferry terminal. And there is no convenience store in 5 min. walk so you have to walk to the very end of the harbour city where Marco Polo Hong Kong hotel is.

Reviewed May 17, 2016

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10.0
Exceptional
GREG from Australia
Family with young children
Stayed 3 nights in December 2012

Outstanding Hotel. Outstanding Staff.”

Such helpful staff who go out of their way to make your stay as comfortable as possible.

We were looking for a hotel which could accommodate a group of 2 parents, 2 grandparents & 3 young children. After searching the internet for hotel rooms in Hong Kong which had 2 x double beds per room (there are not that many) we came up with the Prince Marco Polo. This hotel is situated right in the heart of Hong Kong, close to ferries, public transport and within a massive upmarket shopping complex. On arrival we were told that the hotel was "over-booked", however the staff went out of their way to make sure that they could not just fit us in, but upgraded us & included breakfasts as way of compensation. We agreed to all stay in one suite for the first night with fold up beds added, then the following nights were given separate 3 room suites with views over the harbour. The rooms are modern, spotlessly clean and very comfortable. Little touches like a bowl of fruit everyday were greatly appreciated. Breakfast is great - lots of choices and beautifully prepared dishes await you. However, it is the staff that make this hotel absolutely outstanding. They truly care about their guests. We especially appreciated Kathy's warm greetings every time we returned to the foyer, and Dan's helpfulness when booking in. The only negative was the in-room WiFi which was a bit spasmodic - hardly any service on the 6th floor but quite good on the 9th.

Reviewed December 15, 2012

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8.7
Excellent
catherine from Philippines
Family with teens
Stayed 3 nights in July 2011

I love the space”

It center for everything

I could not think of any other hotel when it comes to traveling to Hong Kong. Marco Polo is the best choice, just choose from the three that they have available, right at the heart of Kowloon. I love the fact that it's near all the location that I frequent when I got to Hong Kong. You will find everything you need just by walking. The hotel in itself is surrounded by name brand shops, restaurants, market, bookstore & food court. You can never go wrong when you stay at Marco Polo Prince. Even if you want to go to Hong Kong side, getting there is as easy as taking a cab or the subway. Even getting to the hotel is easy coming from the international airport. Just take the airport express and you will be there in minutes. There are service bus that will bring you Marco Polo Prince, that happens to be the first stop hotel in that area.

Reviewed July 22, 2011

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9.3
Exceptional
Seok from Singapore
Couple
Stayed 3 nights in December 2012

Great location and good size room,”

Location is super for shopping and eating.

i am very happy with my stay in marco polo prince hotel. this is my second time staying in this hotel. i checked in the same hotel last year, also in dec. this time, my stay was even more comfortable. the room is spacious, by hong kong hotel standard. i am very surprised. the bed is almost like queen size, for twin sharing. the pillows were so comfortable. i was sick when i checked in, and the very next day i was well. the bed and pillows made a huge difference to my rest. the staff serving me and my friend was quick to notice i was not well, when we were at the check in counter, and she immediately offered me to bring me to my hotel room first, while my friend resumed with the hotel registration. the staff also enquired after my health the following day when she met me in the hotel lift. the hotel is very conveniently located in tsimshasui, well surrounded by shops, from the high end to high street fashion.it is a 5-10 min walk to the star ferry, ocean terminal,harbourcity, nathan road shops, as well as mtr. food outlets are also everywhere. it is so convenient to catch a cab to the airport, from the hotel, and with 2 persons sharing a cab, it is even cheaper than to ride on the airport express. the hotel staff were very helpful throughout our stay. i would certainly recommend this hotel to travellers who are looking for convenient and value-for-money hotel accomodation. the hotel has undergone some renovation work, and that is certainly a bonus.

Reviewed December 20, 2012

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9.3
Exceptional
Guanson from Philippines
Couple
Stayed 4 nights in November 2011

Be a King!”

Service Deluxe in the club room. Free cocktails, wifi and breakfast.

i go to hongkong almost every other year and i have stayed in so different class of hotels. however, me and wife had the best time staying in a club deluxe room at prince hotel (marco polo). the room itself, although very roomy, is nothing fancy. in fact it might need some refurbishing or at least to modernized its furnitures and fixtures. what made our stay very enjoyable was the club continental room. we felt like we had a personal butler whenever we enter the room. you can order as many cocktail drinks as you wish during specified hours. breakfast buffet is reasonable plus you can place order from their menu which they will served in no time. wifi is free so you can do your work peacefully. shopping is very convenient because the hotel building is attached to the mall. and of course, restaurants are everywhere. the staff are super helpful and they go way beyond our expectation. one of the staff even helped me find a store (thru internet)that carries the specific model of wristwatch that i was looking for. and take this, if sleeping is your numero uno priority then you will be amazed with their pillow menu. name any type of pillow you want and they'll be happy to deliver it in your room. i will definitely come back to this hotel. unfortunately, kids are not allowed in this floor so guest with kids under 14 years old should stay at marco polo gateway hotel since kids are allowed and it provides similar package and service. if you book early, you even get an early bird discount and it would cost less than $300 per night. try it and you will love it......guarranteed!

Reviewed November 26, 2011

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9.3
Exceptional
monica from Philippines
Family with young children
Stayed 4 nights in August 2013

service and staff spells the difference”

service,cleanliness and location

I had stayed at different hotels in tsim tsa tsui in the past few years and even at Marco Polo hotels previously. This time however, at Marco Polo Prince,was the first time I received the extra and unexpected touches that define a hotel with fine tuned and quality service reflecting the efficiency and training especially of the housekeeping staff. apart from doing their best at check in to place me and my sister who arrived a day later at the same floor, it was a pleasant surprise to receive a birthday cake at the end of a long day without any request. Upon check out I was very impressed to receive a reminder email from the housekeeping asst manager regarding some left over items, a first time in all my hotel stays.Hopefully I can stay at marco polo hotels agin in the future.

Reviewed August 23, 2013

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9.3
Exceptional
Allen from Brunei Darussalam
Group
Stayed 3 nights in November 2012

Great hotel located at prime area”

Friendly service, rooms, location

We initially booked three rooms but was told that twin beds will not be available for two of the rooms as was requested. I therefore made a call to reservation counter and not only did they went out of their way to add the extra beds to a double-bed room, they also went out of their way to help us with our luggage when they saw that we looked tired after arriving late at the hotel. Located right next to the Harbour City, one can easily spend a day wandering around the various shops there or cross the road and walk for a few minutes to reach Nathan Road. Is it true that the price of this hotel is relatively high compared to others but for the service (not to mention the room size and location) that one gets it really is hard to beat. We will definitely consider the Prince Hotel (Marco Polo) during our next visit to Hong Kong.

Reviewed November 19, 2012

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8.3
Excellent
Ian from Philippines
Group
Stayed 3 nights in May 2012

Great location and newly renovated”

Newly renovated rooms are much more spacious and cleaner

Marco Polo Prince Hotel was good and just got better after completing their renovations. The rooms are not only cleaner but also look more modern than it was. If you're looking for a hotel in Tsim Sha Tsui that's near everything then Marco Polo Prince would be your choice. Not only is the location really convenient because it's connected to the Harbour City Mall but it's also close to other destinations especially if you're after the shopping experience in Hong Kong. I'd definitely recommend this to anyone especially to shoppers.

Reviewed May 24, 2012

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8.7
Excellent
Timothy from United Kingdom
Solo traveler
Stayed 1 night in October 2014

The best located hotel in Tsim Sha Tsui”

Location, the very friendly and efficient staff and the welcome I was afforded.

If you are flying into and out of Hong Kong and you want to stay in Tsim Sha Tsui, then the Marco Polo Prince hotel has the best possible location. On this trip it was less than 30 minuted from the airport to the hotel and only 23 minutes for the return trip. The staff again proved to be very friendly and wholly efficient. The welcome I was afforded was one of the best for all of my many stays at this wonderful hotel.

Reviewed October 24, 2014

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9.3
Exceptional
Diana from Philippines
Couple
Stayed 3 nights in October 2012

Centrally located, free wi fi, & excellent service”

Priince is centrally located. It is located inside the Ocean Terminal in Tsimshatsui, Kowloon. It is walking distance to Granville, Cameron, and Kimberly. There are also many restaurants and eateries beside this hotel. The management have renovated the hotel, and it looks very clean.

I had a wonderful stay in this hotel. I have stayed in Marco Polo Gateway and Marco Polo Hongkong many times. I always find it easy to stay in any of the Marco Polo Hotels because they are all centrally located. It was our first time to stay in Marco Polo Prince. I was impressed with the service. I asked the reservations if I could check in early since I arrived at 10am. Check in Time is at 2pm. My husband and I were planning to go to Macau the same day because we bought tickets for The House of Dancing Waters in Taipa, Macau. The hotel Management allowed us to check in at 1pm. They also took care of our bags while we decided to take our lunch while waiting for our room. The lobby was well lighted and classy. The room was very clean. Service was excellent. We were given free wifi too. Breakfast was good. The location was fantastic since it is close to many shops and restaurants. It is also walking distance to the ferry terminal. It has easy access to the subway too. I will recommend this hotel and I will definitely stay here again.

Reviewed November 06, 2012

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9.0
Exceptional
Ma from Philippines
Family with teens
Stayed 2 nights in October 2012

great location, great hotel, quick service”

location is great!

we had a very good to stay at the lovely prince hotel marco polo. we especially loved how this hotel connects to the malls so easily and we have access to some of the best restaurants in kowloon area. the rooms are clean and comfortable. agoda didn't fail us. our request for adjoining non-smoking rooms have been arranged when we arrived. it was great! the free wifi access is so convenient also. we had such a lovely time in hong kong that we will again look forward to using agoda and prince hotel next time we come back.

Reviewed October 30, 2012

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9.3
Exceptional
Junjie from Singapore
Couple
Stayed 3 nights in September 2012

Great location, clean rooms and excellent service.”

Beside Habour City and main shopping areas

Stayed for 3 nights and enjoyed the stay very much. Prince Hotel is situated just beside Harbour City, Silvercord and numerous branded goods boutiques. A great location for shoppers. The service of the hotel staff is excellent and the rooms are very clean. 8 mins walk to Tsim Sha Tsui MTR Station. Will definitely stay in Prince Hotel again when visiting Hong Kong.

Reviewed September 19, 2012

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8.7
Excellent
catherine from Philippines
Family with teens
Stayed 1 night in February 2010

Prince service”

Location
Language

Prince indeed! Great location especially if you're in for shopping. I love the fact that there is an access to the mall on the 2nd and 3rd floor aside for exiting the lobby. It's very ear to all name brand stores and it's just a building a part from star ferry. The hotel is also surrounded with fine dining restaurants and quick service menu's like mcdonalds. But you don't really have to go far eating because the hotel restaurant located on the third floor serves one of the best buffet in hong kong especially for breakfast! So don't forget to sample their menu, and I guarantee you will enjoy it. The hotel is also an easy access for taxi rides and walking distance to the Hong Kong mtr station (Tsim Sha Tsui line).

Reviewed February 17, 2010

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8.8
Excellent
Marisha from Indonesia
Family with teens
Stayed 1 night in September 2016

Good but not great”

Always good experiences whenever I stay at Marco Polo hotel chain in Hong Kong. The first time to try out Prince Hotel. I have to say that the hotel is a bit old and need some touch ups here and there in the room. I booked a deluxe room and got upgraded to suite room. The staff was absolutely nice and so attentive since the beginning I step my foot out of the car and rushed to the lobby. The suite room was clean, spacious, and comfortable. Though I found the room a bit dark and you can sense that this hotel is built a while back with its decor. Also found the floor/carpet a bit uneven with few bumps. For dated hotel like this, i found this hotel quite expensive for my personal preference. I prefer to stay at Gateway though. So much more modern. and one more thing, Handy phone! what a life saver!!

Reviewed September 17, 2016

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10.0
Exceptional
Giuseppe from Australia
Business traveler
Superior
Stayed 1 night in May 2018

Best Hotel in Hong Hong Kong”

I stay in Hotels 4 days of every week. Prince Marco Polo Hong Kong is always my favorite in Asia. Excellent location (joined to one of Honk Kongs biggest shopping centers) , nice spacious rooms , and a very good breakfast selection. The best part of the hotel is welcoming and very helpful staff, especially on the continental club floor where you can relax all day in after a day of meetings or shopping with some excellent food prepared by the chef. A special thanks goes to Moon , Wing , Janice , Chloe and all the other staff.

Reviewed May 05, 2018

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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded May 08, 2018
Prince Hotel (Marco Polo)
9.6
Exceptional
Robert from Philippines
Couple
Continental Deluxe
Stayed 4 nights in December 2016

New Year's Weekend at Continental Club”

Marco Polo Prince is conveniently located at Harbour City and Canton Road where all the high end shops in Tsim Sha Tsui are. Their Continental Club offered the best extra services one may expect from five star hotels. Rooms are spacious and staff are very friendly and efficient.

Reviewed January 05, 2017

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9.3
Exceptional
Hubert from Canada
Family with teens
Stayed 3 nights in October 2012

Great hotel at a prime shopping location”

Very clean and great service

The Prince is the perfect hotel for those with a little more budget but do not want to spend $1000/night for a hotel. It is located in the prime shopping district of Tsim Sha Tsui (which in my opinion is a better location that the more expensive Peninsula). The staff are friendly and very helpful and are capable of helping you find and translate whatever you might need in the local language. I would recommend this hotel to anyone who visits Hong Kong.

Reviewed November 11, 2012

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8.7
Excellent
Aida from Philippines
Family with teens
Stayed 4 nights in May 2012

Fabulous location with fantastic service .”

great location connected to gateway shopping mall, harbour city and close to mtr station and superb rest.

we received service far beyond our expectation. we informed the hotel way ahead of time to pls. make sure our room is clean,hot water shower working coz it was our anniversary trip. as soon as we checked in 11am,we were already greeted with happy anniversary maam . your room is already waiting .we were escorted to a premier suite with a bottle of wine waiting. we were upgraded without asking . i was so happy.it was an unforgettable experience. the rooms in marco polo are indeed big and beds are big as well.the toiletries are organic and smells fantastic.we enjoyed the daily replenished bowl of fresh fruits.i've stayed in marco polo back in the late 80s and 90s.this was our first time to come back after all those years and we were impressed at the hotel's commitment to keep upgrading their services. the staff are so nice and friendly ,they serve with genuine attention to you and with a smile. i promised to book our trip to hk in this hotel again in the future.we come to hk 2 times a year,every year.everything is so convenient here.superb rest. abound,shopping is heaven just a door away from your hotel.there is even city super where you can do your groceries.the personalized service melts my heart.they mind the details clients tell them and make sure it's delivered fast.i can't ask for more. to me,it was paradise and luxury to be here in marco polo prince hotel.we were more than satisfied !

Reviewed May 21, 2012

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