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8.7
Excellent
4,124 reviews
4,124 reviews
"Very nice location, clean hotel, friendly and efficient stafd"
"Clean hotel with efficient staff"
"Staff was great and location is exceptional."
"We always stay at any of the marco polo hotel located at TST."
"Breakfast was superb."
9.3
Exceptional
Location rating score
Prince Hotel (Marco Polo)
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tsim Sha Tsui, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Victoria Peak (The Peak). This 4-star property features restaurant to make your stay more indulgent and memorable.
Hygiene Plus
420 meters to public transportation
Check-in [24-hour]
Newly renovated
Inside city center
Front desk [24-hour]
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Restaurants
Bar
Laundry service
Safety deposit boxes
16 travelers have booked today.
Value for money | 8.2 |
Distance to city center | 1 km |
Location rating | 9.3 |
Nearest airport | Hong Kong International Airport (HKG) - Hong Kong SAR, China |
Distance to airport | 25.7 km |
Does Prince Hotel (Marco Polo) provide dry cleaning services?
Yes! Prince Hotel (Marco Polo) offers dry cleaning service that is available all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.
What measures does Prince Hotel (Marco Polo) take in terms of hygiene, safety, and cleanliness?
Prince Hotel (Marco Polo) satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with staff trained in safety protocol, temperature check for guests and staff, and first aid kit for extra safety precautions and hygiene protocols.
How many rooms does Prince Hotel (Marco Polo) have?
Prince Hotel (Marco Polo) has a total of 394 rooms.
At what time of the year is Prince Hotel (Marco Polo) most popular?
Prince Hotel (Marco Polo)'s most popular month where verified guests have stayed the most is in July.
In which languages can Prince Hotel (Marco Polo)'s personnel communicate?
Prince Hotel (Marco Polo) can communicate in 4 languages and supports widely used languages such as English and Mandarin Chinese for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What do guests like most about Prince Hotel (Marco Polo)?
Past guests that stayed at Prince Hotel (Marco Polo) have given this property a rating of 9.342 for its remarkable location as the major highlight for their stay.
What is the verified guest review consensus about Prince Hotel (Marco Polo)'s breakfast?
60.0% of our past visitor testimonials have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Prince Hotel (Marco Polo) down in the review section.
What is the average rating that past Families with young children have given to Prince Hotel (Marco Polo)?
Past families with young children that have stayed at this property have given Prince Hotel (Marco Polo) an average rating of 8.6. You can look up more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What well-known shopping locations are close to Prince Hotel (Marco Polo)?
Shopping options in Prince Hotel (Marco Polo)’s Tsim Sha Tsui neighborhood includes Ladies Market and Temple Street Night Market.
What time is check-in and check-out at Prince Hotel (Marco Polo)?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified hours may be charged an additional fee.
10
"Very nice location, clean hotel, friendly and efficient stafd"
Maria
|
August 6, 2023
7.2
"Clean hotel with efficient staff"
Lynette
|
December 4, 2019
8.4
"Staff was great and location is exceptional."
Maria
|
September 3, 2023
Experience Luxury and Comfort at Prince Hotel (Marco Polo in Hong Kong
Prince Hotel (Marco Polo) in Hong Kong, Hong Kong SAR, China offers a luxurious and comfortable stay with a range of facilities to cater to your every need. Enjoy a refreshing drink at the bar, or indulge in a delectable meal at the hotel's restaurant. Keep your valuables secure with the safety deposit boxes, and make use of the concierge service for any assistance you may require. Stay cool and comfortable with the air conditioning, and wrap yourself in a cozy bathrobe provided in your room. Stay updated with the latest news with a complimentary daily newspaper, or unwind with an in-house movie. Other amenities include a hair dryer, television, mini bar, satellite/cable TV, and Wi-Fi in public areas. Executive lounge access is available for added convenience, and free Wi-Fi is available in all rooms. Take advantage of the dry cleaning and express check-in/check-out services, as well as the car hire and taxi service. Store your luggage with ease, and enjoy complimentary toiletries provided in your room.
Experience Comfort and Luxury with Prince Hotel (Marco Polo)'s Room Offerings
Prince Hotel (Marco Polo) in Hong Kong, Hong Kong SAR, China offers a range of spacious and stylish room types to cater to the needs of every traveler. Choose from the Continental Deluxe, Deluxe, Premier, Superior, and Superior Suite rooms, each offering a unique and comfortable experience. The Continental Deluxe room spans 33 square meters and comes with 2 Double Beds or 1 King Bed, while the Deluxe, Premier, and Superior rooms offer 29 square meters of space and come with 2 Double Beds or 1 Queen Bed. For those seeking a more luxurious experience, the Superior Suite offers a generous 53 square meters of space and comes with 2 Double Beds or 1 King Bed. With such a variety of options, guests are sure to find the perfect room to suit their needs and preferences.
Discover the Best of Hong Kong from Prince Hotel (Marco Polo)
Prince Hotel (Marco Polo) is ideally located in the heart of Tsim Sha Tsui East, offering guests easy access to some of Hong Kong's most iconic landmarks and attractions. Take a leisurely stroll along the Victoria Harbour and admire the stunning Hong Kong Skyline or visit the Hong Kong Museum of History to learn about the city's rich cultural heritage. Nature lovers can head to Kowloon Park for a peaceful retreat, while thrill-seekers can enjoy breathtaking views of the city from the Sky100 Hong Kong Observation Deck. Don't forget to take a walk down the Avenue of the Stars and soak up the glitz and glamour of Hong Kong's film industry. Shopping enthusiasts will be spoiled for choice at Harbour City, while science buffs can explore the Hong Kong Science Museum. With so much to see and do, Prince Hotel (Marco Polo) is the perfect base for your Hong Kong adventure.
Friendly Staff and Great Location at Prince Hotel (Marco Polo)
Prince Hotel (Marco Polo) in Hong Kong, Hong Kong SAR, China has received numerous positive reviews from satisfied customers. One of the standout features of this hotel is its friendly and helpful staff, who consistently go above and beyond to ensure guests have a comfortable and enjoyable stay. The hotel's excellent location is also frequently praised, with guests noting its convenience and proximity to key attractions. Additionally, guests appreciate the cleanliness and spaciousness of the rooms, making for a comfortable and relaxing stay. Overall, Prince Hotel (Marco Polo) is a top choice for travelers seeking a friendly and convenient stay in Hong Kong.
Experience Unmatched Comfort and Service at Prince Hotel (Marco Polo)
Prince Hotel (Marco Polo) in Hong Kong, Hong Kong SAR, China has received high praise from its customers, with an impressive overall rating of 8.7. Guests have raved about the hotel's unmatched comfort and excellent staff performance, earning it ratings of 8.8 for both. The hotel's location has also been highly praised, with a rating of 9.3. In addition, guests have rated the hotel's facilities and cleanliness highly, with ratings of 8.3 and 8.8 respectively. While the food and dining options have received a rating of 7.7, the hotel's value for money has been rated at a respectable 8.2. If you're looking for a hotel that offers top-notch comfort, service, and location, Prince Hotel (Marco Polo) is the perfect choice for your stay in Hong Kong.
8.3
Housekeeping
153 mentions
Internet
56 mentions
Food & Dining
44 mentions
Breakfast
44 mentions
9.3
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All staying guests must provide their names at the time the reservation is made. Name modifications are not allowed after the reservation is confirmed.
The names of the guests checking in must be identical to the names on the reservation.
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420 meters to public transportation
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
Beautiful, modern hotel and genuinely warm service”
i came here for a combined sightseeing/relaxation/shopping holiday. i was not disappointed. the hotel is located with the harbour city shopping mall. however, while one has all the shopping of the world down the elevator from one's room, there is no noise or disturbance from this arrangement. it's really the best possible outcome. from a perspective of wishing to relax, the rooms are sizeable and comfortable. the air conditioning can bring the room down to 16 degrees c (60.8 degrees f), a welcome cool compared with the heat of hong kong. every day, housekeeping leaves a fresh supply of complimentary water and fruit for getting out, the hotel is a 4 minute walk from tsim sha tsui mtr station, which can have one at hong kong central in under 10 minutes up to the tung chung outlet mall (a must see for discount shopping, especially if you love burberry, ralph lauren, armani, bally, coach, kent & curwen etc). the hotel bar and restaurant offer affordable, reasonably priced drinks and meals. at happy hour, the bar especially offers fantastic beers, wines, and cocktails at a 2 for 1 price in the early evening (2 imported beers for $55 hkd is a steal). the restaurant buffet prices meals quite comparably to restaurants of similar calibre in hk. as such, i directed to the hotel more of my dining $$$ than i normally would give to a hotel. the chinese, indian, and western offerings are quite solid. my only criticism is that the rice used in the buffet's sushi offerings could be improved. the fish quality however was perfectly adequate. expect eager service with a smile here. if you have any question or need, a veritable army of staff is available at reception to help out. summary: a great all around hotel in tsim sha tsui.
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Best hotel we have ever stayed in!”
The Marco Polo Prince Hotel is the best hotel we have EVER stayed at. FACT. For anyone planning a trip to Hong Kong, I strongly advised you to stay here. We were first-timers to HK and were not disappointed. We were treated like royalty from start to finish and nothing was too much. The staff are the most courteous and friendly we have ever met before. On arrival staff were outside to carry our luggage in and there was no queue due to the number of staff on reception. We were served by a very helpful girl and we told her it was our Wedding Anniversary. She immediately congratulated us and upgraded our regular room to a harbour view room with a bath tub! The room was huge for central Hong Kong and they had thought of everything. We had arrived at 7pm on a Monday night and we quickly showered after a long flight and went out to eat at local hawker markets and take in the markets and atmosphere in north Kowloon. On arrival back at the hotel we were stunned to find our bed turned down and a bottle of champagne on ice with two glasses and a love heart plate with little chocolates. We were so touched and it was wonderful. Everyone we met, from front of house, to concierge to housekeeping were more that friendly, helpful and so obliging. The location of the hotel is utterly fabulous, right on the harbour with a 5 min walk to the Star Ferry and a 5 min walk to the MTR which will take you everywhere. If you like night life, eating and shopping in the markets then stay here. We spent our days visiting Hong Kong Island and Lantau etc and would come back to the hotel for a shower and rest before venturing out at night in Kowloon. You can get to busy Soho by walking five mins and taking the famous star ferry for about 25p then enjoy the excitement of the mid-level escalators. The Ladies Market, Jade markets and the very famous Temple Street Markets are but a twenty minute walk from the hotel or a few minutes by MTR.
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Good for Macau ferry, not very good for starferry and MTR”
There are 3 Marco Polo hotel on the Canton road - Prince, Gateway, Marco Polo HongKong in order from the nearest one from China Ferry terminal. The thing is, most of the tourist use star ferry from the Tsim Sha Tsui harbour more often than from China Ferry terminal. And there is no convenience store in 5 min. walk so you have to walk to the very end of the harbour city where Marco Polo Hong Kong hotel is.
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Outstanding Hotel. Outstanding Staff.”
We were looking for a hotel which could accommodate a group of 2 parents, 2 grandparents & 3 young children. After searching the internet for hotel rooms in Hong Kong which had 2 x double beds per room (there are not that many) we came up with the Prince Marco Polo. This hotel is situated right in the heart of Hong Kong, close to ferries, public transport and within a massive upmarket shopping complex. On arrival we were told that the hotel was "over-booked", however the staff went out of their way to make sure that they could not just fit us in, but upgraded us & included breakfasts as way of compensation. We agreed to all stay in one suite for the first night with fold up beds added, then the following nights were given separate 3 room suites with views over the harbour. The rooms are modern, spotlessly clean and very comfortable. Little touches like a bowl of fruit everyday were greatly appreciated. Breakfast is great - lots of choices and beautifully prepared dishes await you. However, it is the staff that make this hotel absolutely outstanding. They truly care about their guests. We especially appreciated Kathy's warm greetings every time we returned to the foyer, and Dan's helpfulness when booking in. The only negative was the in-room WiFi which was a bit spasmodic - hardly any service on the 6th floor but quite good on the 9th.
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I love the space”
I could not think of any other hotel when it comes to traveling to Hong Kong. Marco Polo is the best choice, just choose from the three that they have available, right at the heart of Kowloon. I love the fact that it's near all the location that I frequent when I got to Hong Kong. You will find everything you need just by walking. The hotel in itself is surrounded by name brand shops, restaurants, market, bookstore & food court. You can never go wrong when you stay at Marco Polo Prince. Even if you want to go to Hong Kong side, getting there is as easy as taking a cab or the subway. Even getting to the hotel is easy coming from the international airport. Just take the airport express and you will be there in minutes. There are service bus that will bring you Marco Polo Prince, that happens to be the first stop hotel in that area.
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Great location and good size room,”
i am very happy with my stay in marco polo prince hotel. this is my second time staying in this hotel. i checked in the same hotel last year, also in dec. this time, my stay was even more comfortable. the room is spacious, by hong kong hotel standard. i am very surprised. the bed is almost like queen size, for twin sharing. the pillows were so comfortable. i was sick when i checked in, and the very next day i was well. the bed and pillows made a huge difference to my rest. the staff serving me and my friend was quick to notice i was not well, when we were at the check in counter, and she immediately offered me to bring me to my hotel room first, while my friend resumed with the hotel registration. the staff also enquired after my health the following day when she met me in the hotel lift. the hotel is very conveniently located in tsimshasui, well surrounded by shops, from the high end to high street fashion.it is a 5-10 min walk to the star ferry, ocean terminal,harbourcity, nathan road shops, as well as mtr. food outlets are also everywhere. it is so convenient to catch a cab to the airport, from the hotel, and with 2 persons sharing a cab, it is even cheaper than to ride on the airport express. the hotel staff were very helpful throughout our stay. i would certainly recommend this hotel to travellers who are looking for convenient and value-for-money hotel accomodation. the hotel has undergone some renovation work, and that is certainly a bonus.
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Be a King!”
i go to hongkong almost every other year and i have stayed in so different class of hotels. however, me and wife had the best time staying in a club deluxe room at prince hotel (marco polo). the room itself, although very roomy, is nothing fancy. in fact it might need some refurbishing or at least to modernized its furnitures and fixtures. what made our stay very enjoyable was the club continental room. we felt like we had a personal butler whenever we enter the room. you can order as many cocktail drinks as you wish during specified hours. breakfast buffet is reasonable plus you can place order from their menu which they will served in no time. wifi is free so you can do your work peacefully. shopping is very convenient because the hotel building is attached to the mall. and of course, restaurants are everywhere. the staff are super helpful and they go way beyond our expectation. one of the staff even helped me find a store (thru internet)that carries the specific model of wristwatch that i was looking for. and take this, if sleeping is your numero uno priority then you will be amazed with their pillow menu. name any type of pillow you want and they'll be happy to deliver it in your room. i will definitely come back to this hotel. unfortunately, kids are not allowed in this floor so guest with kids under 14 years old should stay at marco polo gateway hotel since kids are allowed and it provides similar package and service. if you book early, you even get an early bird discount and it would cost less than $300 per night. try it and you will love it......guarranteed!
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service and staff spells the difference”
I had stayed at different hotels in tsim tsa tsui in the past few years and even at Marco Polo hotels previously. This time however, at Marco Polo Prince,was the first time I received the extra and unexpected touches that define a hotel with fine tuned and quality service reflecting the efficiency and training especially of the housekeeping staff. apart from doing their best at check in to place me and my sister who arrived a day later at the same floor, it was a pleasant surprise to receive a birthday cake at the end of a long day without any request. Upon check out I was very impressed to receive a reminder email from the housekeeping asst manager regarding some left over items, a first time in all my hotel stays.Hopefully I can stay at marco polo hotels agin in the future.
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Great hotel located at prime area”
We initially booked three rooms but was told that twin beds will not be available for two of the rooms as was requested. I therefore made a call to reservation counter and not only did they went out of their way to add the extra beds to a double-bed room, they also went out of their way to help us with our luggage when they saw that we looked tired after arriving late at the hotel. Located right next to the Harbour City, one can easily spend a day wandering around the various shops there or cross the road and walk for a few minutes to reach Nathan Road. Is it true that the price of this hotel is relatively high compared to others but for the service (not to mention the room size and location) that one gets it really is hard to beat. We will definitely consider the Prince Hotel (Marco Polo) during our next visit to Hong Kong.
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Great location and newly renovated”
Marco Polo Prince Hotel was good and just got better after completing their renovations. The rooms are not only cleaner but also look more modern than it was. If you're looking for a hotel in Tsim Sha Tsui that's near everything then Marco Polo Prince would be your choice. Not only is the location really convenient because it's connected to the Harbour City Mall but it's also close to other destinations especially if you're after the shopping experience in Hong Kong. I'd definitely recommend this to anyone especially to shoppers.
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The best located hotel in Tsim Sha Tsui”
If you are flying into and out of Hong Kong and you want to stay in Tsim Sha Tsui, then the Marco Polo Prince hotel has the best possible location. On this trip it was less than 30 minuted from the airport to the hotel and only 23 minutes for the return trip. The staff again proved to be very friendly and wholly efficient. The welcome I was afforded was one of the best for all of my many stays at this wonderful hotel.
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Centrally located, free wi fi, & excellent service”
I had a wonderful stay in this hotel. I have stayed in Marco Polo Gateway and Marco Polo Hongkong many times. I always find it easy to stay in any of the Marco Polo Hotels because they are all centrally located. It was our first time to stay in Marco Polo Prince. I was impressed with the service. I asked the reservations if I could check in early since I arrived at 10am. Check in Time is at 2pm. My husband and I were planning to go to Macau the same day because we bought tickets for The House of Dancing Waters in Taipa, Macau. The hotel Management allowed us to check in at 1pm. They also took care of our bags while we decided to take our lunch while waiting for our room. The lobby was well lighted and classy. The room was very clean. Service was excellent. We were given free wifi too. Breakfast was good. The location was fantastic since it is close to many shops and restaurants. It is also walking distance to the ferry terminal. It has easy access to the subway too. I will recommend this hotel and I will definitely stay here again.
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great location, great hotel, quick service”
we had a very good to stay at the lovely prince hotel marco polo. we especially loved how this hotel connects to the malls so easily and we have access to some of the best restaurants in kowloon area. the rooms are clean and comfortable. agoda didn't fail us. our request for adjoining non-smoking rooms have been arranged when we arrived. it was great! the free wifi access is so convenient also. we had such a lovely time in hong kong that we will again look forward to using agoda and prince hotel next time we come back.
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Great location, clean rooms and excellent service.”
Stayed for 3 nights and enjoyed the stay very much. Prince Hotel is situated just beside Harbour City, Silvercord and numerous branded goods boutiques. A great location for shoppers. The service of the hotel staff is excellent and the rooms are very clean. 8 mins walk to Tsim Sha Tsui MTR Station. Will definitely stay in Prince Hotel again when visiting Hong Kong.
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Prince service”
Prince indeed! Great location especially if you're in for shopping. I love the fact that there is an access to the mall on the 2nd and 3rd floor aside for exiting the lobby. It's very ear to all name brand stores and it's just a building a part from star ferry. The hotel is also surrounded with fine dining restaurants and quick service menu's like mcdonalds. But you don't really have to go far eating because the hotel restaurant located on the third floor serves one of the best buffet in hong kong especially for breakfast! So don't forget to sample their menu, and I guarantee you will enjoy it. The hotel is also an easy access for taxi rides and walking distance to the Hong Kong mtr station (Tsim Sha Tsui line).
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Good but not great”
Always good experiences whenever I stay at Marco Polo hotel chain in Hong Kong. The first time to try out Prince Hotel. I have to say that the hotel is a bit old and need some touch ups here and there in the room. I booked a deluxe room and got upgraded to suite room. The staff was absolutely nice and so attentive since the beginning I step my foot out of the car and rushed to the lobby. The suite room was clean, spacious, and comfortable. Though I found the room a bit dark and you can sense that this hotel is built a while back with its decor. Also found the floor/carpet a bit uneven with few bumps. For dated hotel like this, i found this hotel quite expensive for my personal preference. I prefer to stay at Gateway though. So much more modern. and one more thing, Handy phone! what a life saver!!
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Best Hotel in Hong Hong Kong”
I stay in Hotels 4 days of every week. Prince Marco Polo Hong Kong is always my favorite in Asia. Excellent location (joined to one of Honk Kongs biggest shopping centers) , nice spacious rooms , and a very good breakfast selection. The best part of the hotel is welcoming and very helpful staff, especially on the continental club floor where you can relax all day in after a day of meetings or shopping with some excellent food prepared by the chef. A special thanks goes to Moon , Wing , Janice , Chloe and all the other staff.
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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
New Year's Weekend at Continental Club”
Marco Polo Prince is conveniently located at Harbour City and Canton Road where all the high end shops in Tsim Sha Tsui are. Their Continental Club offered the best extra services one may expect from five star hotels. Rooms are spacious and staff are very friendly and efficient.
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Great hotel at a prime shopping location”
The Prince is the perfect hotel for those with a little more budget but do not want to spend $1000/night for a hotel. It is located in the prime shopping district of Tsim Sha Tsui (which in my opinion is a better location that the more expensive Peninsula). The staff are friendly and very helpful and are capable of helping you find and translate whatever you might need in the local language. I would recommend this hotel to anyone who visits Hong Kong.
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Fabulous location with fantastic service .”
we received service far beyond our expectation. we informed the hotel way ahead of time to pls. make sure our room is clean,hot water shower working coz it was our anniversary trip. as soon as we checked in 11am,we were already greeted with happy anniversary maam . your room is already waiting .we were escorted to a premier suite with a bottle of wine waiting. we were upgraded without asking . i was so happy.it was an unforgettable experience. the rooms in marco polo are indeed big and beds are big as well.the toiletries are organic and smells fantastic.we enjoyed the daily replenished bowl of fresh fruits.i've stayed in marco polo back in the late 80s and 90s.this was our first time to come back after all those years and we were impressed at the hotel's commitment to keep upgrading their services. the staff are so nice and friendly ,they serve with genuine attention to you and with a smile. i promised to book our trip to hk in this hotel again in the future.we come to hk 2 times a year,every year.everything is so convenient here.superb rest. abound,shopping is heaven just a door away from your hotel.there is even city super where you can do your groceries.the personalized service melts my heart.they mind the details clients tell them and make sure it's delivered fast.i can't ask for more. to me,it was paradise and luxury to be here in marco polo prince hotel.we were more than satisfied !
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