Princes Street Suites
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 Princes Street Suites
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8.9
Excellent
/10
(271 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location - 30 meters from city center
  • The Burns Monument10 m
  • Old Calton Burial Ground50 m
  • Ingleby Gallery50 m
  • Pivo Caffé70 m
  • Emma Roy's80 m
  • Waterloo Place110 m
  • St James Shopping110 m
  • ICE Retail110 m
  • Princes Street Gardens150 m
  • General Register House170 m
  • Free Wi-Fi

    Princes Street Suites

    16 Waterloo Place, New Town, Edinburgh, United Kingdom, EH13EG - See map
    "Lady on the front desk was EXTREMELY helpful and always smiling"
    HAMID - July 16, 2018
    Exceptional reputation
    Recommended by 97% of guests
    Exceptional cleanliness
    9.1 rating for cleanliness
    • 270 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Garden

    • Ticket services

    Property ranking|Compared to 4,387 Edinburgh properties
    See all rankings
    Value for money score
    8.8/10
    Location score
    9.4/10
    Cleanliness score
    9.1/10
    Room comfort score
    8.9/10
    Better than
    99
    %
    of Edinburgh properties
    Better than
    99
    %
    of Edinburgh properties
    Better than
    99
    %
    of Edinburgh properties
    Better than
    99
    %
    of Edinburgh properties
    Value for money8.8
    Distance to city center0.1 Miles
    Location rating9.4
    Nearest airportEdinburgh Airport (EDI)
    Distance to airport11.1 km

    Rooms available at Princes Street Suites

    8.9
    Excellent
    Room comfort & quality
    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 120 m²/1292 ft²
    • Non-smoking
    • 1 double bed & 1 double bed...
    Enter dates to see prices
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 80 m²/861 ft²
    • Non-smoking
    • 1 double bed & 1 double bed
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    Studio
    Studio
    ...
    • Room size: 44 m²/474 ft²
    • Non-smoking
    • 1 double bed
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    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 60 m²/646 ft²
    • Non-smoking
    • 1 double bed
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    Run of House
    Run of House
    ...
    • Shower
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    Deluxe Three-Bedroom Apartment
    Deluxe Three-Bedroom Apartment
    ...
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      Deluxe One-Bedroom Apartment
      Deluxe One-Bedroom Apartment
      ...
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        Basic Apartment
        Basic Apartment
        ...
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          Two-Bedroom Triple Apartment
          Two-Bedroom Triple Apartment
          ...
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            Triple Apartment
            Triple Apartment
            ...
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              What people love about Princes Street Suites

              • 10.0
                Exceptional
                Cleanliness

                "Great size of the apartment, clean and great view from the roof top"

                Janos

                |

                April 21, 2016

              • 9.6
                Exceptional
                Location

                "Location is great, near the train station and most of the views."

                tong

                |

                October 16, 2016

              • 8.4
                Excellent
                Spaciousness

                "We stayed in the 2 bedroom apartment and it was a great size."

                Alex

                |

                September 29, 2018

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              More about Princes Street Suites

              More about Princes Street Suites

              10.0
              Exceptional

              "The location is also perfect and everything is in the walkin..."

              Yi

              |

              December 17, 2018

              An overview

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              Most talked about facilities

              Housekeeping
              17 mentions
              View
              2 mentions
              Food & Dining
              1 mention
              Breakfast
              1 mention

              What they offer

              8.4
              Excellent

              "The washer / dryer was nice to have for us as we're on a big..."

              Alex

              |

              September 29, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Princes Street Suites from real guests

              Overall rating
              9.1
              Exceptional
              From 2737 reviews
              Provided by verified guests of
              Agoda Reviews (271)Booking.com Reviews (1850)
              Rating via Agoda8.9
              /
              10
              Cleanliness9.1
              Facilities8.6
              Location9.4
              Room comfort and quality8.9
              Service8.8
              Value for money8.8
              High score for Edinburgh
              Rating
              9+ Exceptional (97)
              8-9 Excellent (25)
              7-8 Very Good (25)
              6-7 Good (9)
              <6 Below Expectation (4)
              Time of the year
              Mar - May (45)
              Jun - Aug (35)
              Sep - Nov (47)
              Dec - Feb (33)
              All guests (271)
              All room types
              All languages

              Show reviews that mention 

              Showing 160 verified guest comments
              12345
              9.2
              Exceptional
              THANA from Thailand
              Family with teens
              2 Bedroom Apartment
              Stayed 1 night in May 2019

              Spacious apartment next to train station”

              The room was huge. There wouldn’t be many places we can afford a 3-bedroom apartment with this rate. The room was nice and clean with a street view. It’s just a five minutes walk from the Edinburgh station with flat path, unlike those in the Royal Mile street where we could have had to ascend flights of stairs to reach the road.

              Reviewed May 18, 2019

              Dear Thana, We are extremly delighted to knwo that you have enjoyed your stay. Thank you for staying ith us. Kpo Khun Kap Kind regards, Alain - General Manager

              Responded May 23, 2019
              Princes Street Suites
              10.0
              Exceptional
              Jim
              Couple
              1 Bedroom Apartment
              Stayed 2 nights in July 2019

              Francis and Lucy were fantastic. We had a wonderful stay for two nights in apartment 12.”

              Everything about the apartment impressed our friends when they came for a drink before we went out to dinner. Will stay there again if we return to Edinburgh

              Reviewed July 22, 2019

              Dear Jim, It is such a pleasure that you have been impressed by our product but also by our human touch wit hour 2 Scottish team members! they are 2 gems in the reception team with charisma, kindness, and knowledge. Kind regards, Alain - General Manager

              Responded July 29, 2019
              Princes Street Suites
              10.0
              Exceptional
              vareerat from Thailand
              Group
              2 Bedroom Apartment
              Stayed 1 night in April 2019

              Exceptional”

              We stayed in 2 bed room apartment. Everything was just perfect !

              Reviewed July 10, 2019

              Thank you very much for choosing our hotel for your stay. We are delighted to read that everything was perfect. Alain - General Manager

              Responded July 16, 2019
              Princes Street Suites
              6.4
              Good
              Lid from Singapore
              Group
              3 Bedroom Apartment
              Stayed 2 nights in June 2019

              3 bedroom apartment ”

              The apartment is within walking distance to the Edinburgh Waverley station. The apartment is spacious, neat and simple. Kitchen is well equipped. Interior of the apartment is old even though the pictures tell otherwise. Overall, still a comfortable stay.

              Reviewed June 20, 2019

              Dear Lid, Thank you for staying with us on your recent Edinburgh trip. I am sorry to hear that you find the apartment old, thankfully it was comfortable and spacious which is key a for a good stay. It is maybe time for us to upgrade the decor with more modern touches here and there. Kind regards, Alain - General Manager

              Responded July 09, 2019
              Princes Street Suites
              8.8
              Excellent
              Grace from Singapore
              Family with teens
              3 Bedroom Apartment
              Stayed 2 nights in May 2019

              Good stay experience ”

              Apartment was clean and location was good. We booked the 3 bedrooms apartment and it was perfect for 6 of us. The only negative part was they charge for storage of baggage overnight. In general, the stay was good.

              Reviewed May 24, 2019

              Dear Grace, I am glad to know that you have enjoyed your stay. Thank you for choosing our hotel for your Edinburgh visit. I am sorry that you do not appreciate the overnight storage fee at £5.00 per luggage. Kind regards, Alain Martzolff - General Martzolff

              Responded May 28, 2019
              Princes Street Suites
              9.6
              Exceptional
              Yu from Taiwan
              Group
              2 Bedroom Apartment
              Stayed 1 night in November 2018

              CP值超高!”

              Next to Rabies caffee shop, very convenient to join the Rabies tour next morning; 5 minutes walk to a small shopping mall and supermarket ; The apartment was perfect! We got upgraded from 2-room apartment to 3-room apartment. My families loved the kitchen and living rooms. They even prepared cookies and milk for us! Very recommended!

              Reviewed November 24, 2018

              Dear Yu, We are delighted to know that your family and yourself have enjoyed your stay. Thank you for the very positive review and the high rating. We are glad you are up for recommending us. There is nothing better than words of mouth as a marketing tool. Thank you for choosing us for your stay in Edinburgh. Alain - General Manager

              Responded December 11, 2018
              Princes Street Suites
              8.4
              Excellent
              Walter from United States
              Couple
              1 Bedroom Apartment
              Stayed 3 nights in July 2019

              Great location if on a different floor.”

              Great location. Very clean . Great staff. Just in very poorly located room. 3 floors down next to busy street. Noisy. If we had been 3 floors above it would have been faboulous.

              Reviewed July 13, 2019

              Thank you, Walter, for choosing our hotel for your stay. I am sorry that you were not impressed by the location fo your room on minus 3. Those 3 rooms have also a lot of success for some travelers looking for a quieter area. The 3 apartments remain clean, spacious, well decorated and well equipped for our visitors. The view is, however, a minus and I respect your comment. Kind regards, Alain - General Manager

              Responded July 29, 2019
              Princes Street Suites
              8.8
              Excellent
              Lisa
              Couple
              1 Bedroom Apartment
              Stayed 4 nights in April 2019

              Great Location”

              Located a 5 min walk from the train station, this was a perfect place to stay. The suite we had was a good size and would stay there again. Stayed on one of the lower floors, it did mean the apartment got a little warm and you could hear some occasional noise from what we assumed was the plumbing system but none of it would put me off from staying here again.

              Reviewed April 27, 2019

              Dear Lisa, Thank you very much for staying with us for your recent visit to Edinburgh. Kind regards, Alain M. - General Manager

              Responded May 14, 2019
              Princes Street Suites
              9.6
              Exceptional
              wan from Malaysia
              Group
              3 Bedroom Apartment
              Stayed 1 night in March 2019

              Cheap, good location, clean !”

              Pro- is Super cheap with the price for 6 in a 3 bedroom apartment. Location just beside train station. I checked in a bit late but the staff really patient to explain everything. Roof TOP is a must place to go, u can see all the spot that you going just standing at the roof top! Cons: as I have 7ppl thus i requested to add in 1 extra bed but cost me 40 pound just a blanket & pillow without any mattress. While my booking for 3bedroom just cost me 110+pound. The door need some repair as a lot of sound when open n close Overall still recommend this place as I really like d apartment very much! Might can improve on the extra bed. Thanks!

              Reviewed April 01, 2019

              Dear Wan, We are delighted to know that you have enjoyed your stay with us. I am glad you have been able to benefit from a very competitive rate. Prices varies depending on the activity in the city obviously. Our roof top is indeed a gem to admire the city and secure great selfies. Thank you for your high rating. It means a lot to us. Kindest regards, Alain Martzolff - General Manager

              Responded April 18, 2019
              Princes Street Suites
              10.0
              Exceptional
              kanu from India
              Family with young children
              3 Bedroom Apartment
              Stayed 3 nights in May 2019

              Exceptional”

              Very good location and staff is very helpful...walking distance from main market place..

              Reviewed June 07, 2019

              Thank you very much, Kanu for your positive review. We are glad you enjoyed your stay at Princes Street Suites and look forward to welcoming you back. Kind regards, Alain - General Manager

              Responded July 09, 2019
              Princes Street Suites
              9.2
              Exceptional
              sathien from Thailand
              Family with young children
              2 Bedroom Apartment
              Stayed 2 nights in July 2018

              great apartment for family with children”

              this are very spacious apartment. stayed in the 2 bedroom apartment which must have been around 100 square meters. location is good as you can walk everywhere. But actually edinburgh is quite small so you can walk from anywhere anyway. If you want really central, you can stay on the royal mile or grassmarket as there are more shops and restaurant in that area . but princes suite was perfect for us given the huge space of the apartment. there is rabbie cafe next door, where you can buy 2-3 day tours next door so definitely recommend do the 2-3 days tours. try the seafood places in this city. it's not expensive and delicious. The Hop on HOp off bus is also very good . For tourist, we suggest to stay 2 night in edinburgh , then do 2-3 days tours to see the lakes and mountains.

              Reviewed August 05, 2018

              Dear Sathiean, The Princes Street Team wants to wish you and your family a Merry Christmas and many fulfillments for 2019. Thank you for your custom this year. We hope to welcome you or friends of yours in 2019 again. Alain - General Manager

              Responded December 18, 2018
              Princes Street Suites
              9.2
              Exceptional
              Khine from Singapore
              Family with young children
              2 Bedroom Apartment
              Stayed 3 nights in May 2018

              Good location as near train station and shopping”

              This is our 2nd visit with family and we took 2 bedroom this time. Nice and neat apartment. Of course cant compare with 5 stars hotel. But towels and bed sheets are so white and clean. Much better than some 5 stars hotel.

              Reviewed June 30, 2018

              Dear Khine, The Princes Street Team wants to wish you and your family a Merry Christmas and many fulfillments for 2019. Thank you for your custom this year. We hope to welcome you for the 3rd time in 2019 again. Alain - General Manager

              Responded December 18, 2018
              Princes Street Suites
              8.8
              Excellent
              Siew from Malaysia
              Family with young children
              1 Bedroom Apartment
              Stayed 2 nights in June 2018

              Excellent”

              It's a good and convenient place to stay in, hop on and off buses terminal just 5 mins walking distance. Surely will come back to this service apartment if I come back to Edinburgh as I love this place very much

              Reviewed June 19, 2018

              Dear Siew, The Princes Street Team wants to wish you and your family a Merry Christmas and many fulfillments for 2019. Thank you for your custom this year. We hope to welcome you or friends of yours in 2019 again. Alain - General Manager

              Responded December 18, 2018
              Princes Street Suites
              9.2
              Exceptional
              Sheryl from Philippines
              Couple
              1 Bedroom Apartment
              Stayed 1 night in October 2016

              Good location”

              Very near waverely train station. Big rooms. I stayed in a 2 bedroom suite. The kitchen and living area/dining area are big. Nice view from my room. There are shampoo, showed gel, and soap provided. There are also complimentary biscuits, coffee, milk, hot choco and tea. You can cook in the suite. There is a full kitchen with appliances and utensils provided. There is a washing machine/dryer but dryer does not dry clothes well. There is an ironing board and iron also.

              Reviewed November 01, 2016

              Dear Sheryl, Thank you for staying with us on your recent stay in Edinburgh. So happy you have enjoyed your stay. We are wishing you a beautiful and successful 2019 ahead. Warm regards, Alain - General Manager

              Responded December 28, 2018
              Princes Street Suites
              9.3
              Exceptional
              nawal from Malaysia
              Family with young children
              1 Bedroom Apartment
              Stayed 2 nights in October 2014

              Great hotel and love the interior”

              The location is very near to the train station and most of the attractions and the room was spacious plus the service was really great

              We booked the room for only a short stay but when we arrive there and saw the room, we wanted to extend our stay but didn't cause of other plans. The staff was really helpful and they are friendly as well. Went there with a 7 months baby and they offered a baby cot and high chair for no extra charge! They have great facilities in the suite with a very spacious kitchen and dining area and not to mention the bathroom and bedroom too. Location is great as it is very near to the train station and the main shopping area. It was a great change of atmosphere where we get a huge room compared to the tiny studio room we stayed in London, but for the same price. The hotel also has a great view of Edinburgh from their roof terrace. Love it.

              Reviewed October 29, 2014
              8.3
              Excellent
              Grant from United Kingdom
              Solo traveler
              1 Bedroom Apartment
              Stayed 2 nights in May 2014

              Great location to experience the sights and sounds”

              Location, Location, Location

              I stayed here for a fews nights while back in the UK on business and this is really a great location to experience everything edinburgh has to offer - located just off princess street this hotel / apartments is very well equipped. Great roof terrace over looking the castle.

              Reviewed June 14, 2014
              9.7
              Exceptional
              Pawan from Thailand
              Group
              3 Bedroom Apartment
              Stayed 2 nights in December 2012

              Strategic location, clean and big apartment”

              Good location, big and clean apartment

              We booked this hotel to attend Hogmanay festival in Edinburgh. The hotel is very near to the street party site and about 10 min walk from train station, and 15 min walk from the bus station. The apartment, although near to the city center is very peaceful and quiet even in this festive season. The kitchen is very well-equipped with electrical stove, mircrowave, oven and dish-washing machine. We had very pleasant stay in Princess Street Suites and would recommend this place to anyone

              Reviewed January 02, 2013
              10.0
              Exceptional
              Jackie from United Kingdom
              Couple
              1 Bedroom Apartment
              Stayed 2 nights in February 2019

              4 Stars ”

              Enjoyed our recent stay in the Princes Street Suites. Excellent accommodation and facilities. Couldn't be bettered for location for Theatres and Auld Reekie attractions. Staff were first class though Frances in Reception stood out. Only down-point for us was the late Thursday to Friday bin collections and noise just below our apartment on the --2 floor, just above it.

              Reviewed February 19, 2019

              Dear Jackie, We love a 10 out of 10 reviews and we are delighted to know we have participated so positively in your Edinburgh experience. Thank you for choosing us. Alain - General Manager

              Responded February 22, 2019
              Princes Street Suites
              6.8
              Good
              Craig from United Kingdom
              Couple
              2 Bedroom Apartment
              Stayed 3 nights in January 2019

              Potential but poorly finished. ”

              The apartment was a good size and comfortable. Mostly clean until you move something in the kitchen. Most of the doors scraped the floor and made a loud click when closing. This woke others if at night. Fire alarm went off at 7am 4 times. Overall OK, but not sure I would stay here again. Staff were very friendly and helpful.

              Reviewed January 30, 2019

              Dear Craig, Thank you for your honest feedback. I am glad that you have liked your staff interaction showing a good human factor. I am sorry however that despite our strong housekeeping, we have not pro-actively noticed and fixed the scraping doors in your kitchen causing loud noise and inconvenience. Please accept my sincere apologies for this shortfall. It will be looked into with immediate action. I am sure a fire alarm is very unpleasant at 7 am and empathize with you. However, on a positive note, our fire detection work and our guest are safe. There was a fire investigation needed and it was resolved quickly. Alain - General Manager

              Responded February 02, 2019
              Princes Street Suites
              10.0
              Exceptional
              Yi from China
              Group
              2 Bedroom Apartment
              Stayed 2 nights in December 2018

              Must live here!”

              It’s an amazing suites and it passed my imagination. My parents also love the place and they even said I should design my future house like this. Everything is perfect, we got everything we need for cooking. The location is also perfect and everything is in the walking distance. The only thing I am not happy is the deposit takes a long time to go back to my account.

              Reviewed December 17, 2018

              Dear Yi, I really adore your review title "Must live here". The Princes Street Team wants to wish you and your family a Merry Christmas and many fulfillments for 2019. Thank you for your custom this year. We hope to welcome you or friends of yours in 2019 again. Alain - General Manager

              Responded December 18, 2018
              Princes Street Suites
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              • Exceptional location
              • Edinburgh Old Town
              • Edinburgh Train Station is within 0.27 km