Princesa Garden Island Resort and Spa
Princesa Garden Island Resort and Spa
See all 55 photos
Princesa Classic Room - Guestroom Princesa Garden Island Resort and Spa
Princesa Classic Room - Guestroom
See all 55 photos
Lobby Princesa Garden Island Resort and Spa
Lobby
See all 55 photos
Lobby Princesa Garden Island Resort and Spa
Lobby
See all 55 photos
Interior view Princesa Garden Island Resort and Spa
Interior view
See all 55 photos
See map Princesa Garden Island Resort and Spa
See map
Excellent
Location
8.0
See all 55 photos Princesa Garden Island Resort and Spa
See all 55 photos
Removed from saved list
2017

Princesa Garden Island Resort and Spa

Excellent location
See what's nearby
Have a question for Princesa Garden Island Resort and Spa?
Excellent
From 573 reviewsSee what guests said
8.2
Recommended by 87% of guests
Value for money7.9
Distance to city center3.4 km
Location rating8.0
Nearest airportPuerto Princesa Airport (PPS)
Distance to airport1.8 km
Has restaurantYes
87%

would recommend to a friend

Agoda Preferred Property

2017

Gold Circle Award Winner

  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Sauna

Room choices
8.4
Excellent
Room comfort & quality
Don't miss out!10 travelers are looking at this property right now | 3 travelers have booked today.
Water Villa
Water Villa
...
  • Ocean view
  • 115 m²/1238 ft²
  • 1 king bed
Enter dates to see prices
Double Pool View
Double Pool View
...
  • Pool view
  • 120 m²/1292 ft²
  • 1 king bed
Enter dates to see prices
Premier Pool
Premier Pool
...
  • Pool view
  • 70 m²/753 ft²
Enter dates to see prices
Elite Pool Access Room
Elite Pool Access Room
...
  • Pool view
  • 45 m²/484 ft²
Enter dates to see prices
Suite Room
Suite Room
...
  • Pool view
  • 72 m²/775 ft²
  • 1 king bed
Enter dates to see prices
Princesa Classic Room
Princesa Classic Room
...
  • Pool view
  • 45 m²/484 ft²
  • 2 single beds
Enter dates to see prices
Princesa Elite Classic Room
Princesa Elite Classic Room
...
  • Pool view
  • 45 m²/484 ft²
Enter dates to see prices
Pool Access Room
Pool Access Room
...
  • Pool view
  • 45 m²/484 ft²
  • 2 single beds
Enter dates to see prices
Family Room Ocean View
Family Room Ocean View
...
  • 45 m²/484 ft²
  • Smoking allowed
Enter dates to see prices
Double Standard
Double Standard
...
  • 45 m²/484 ft²
  • Smoking allowed
Enter dates to see prices
Have a question for Princesa Garden Island Resort and Spa?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Princesa Garden Island Resort and Spa

More about Princesa Garden Island Resort and Spa

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What they offer

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Guest policies

Show more

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (573)Booking.com Reviews (496)
8.2
Excellent
Cleanliness8.5
Facilities8.4
Location8.0
Room comfort and quality8.4
Service8.5
Value for money7.9
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
한국어
繁體中文 (台灣)
日本語
more
Room type
Princesa Classic Room
Pool Access Room
Elite Pool Access Room
Water Villa
more
Search reviews
Now you can search for any keyword within the reviews
Showing 363 verified guest comments
12345
6.8
Good
Ramil from Philippines
Group
Princesa Classic Room
Stayed 3 nights in June 2018
Pathetic service”
From Day 1, We were in awe by the facilities and amenities of the resort. It was also the 1st day that we were disappointed. We ate at the restaurant near the pool and the staff were all standing around , disoriented and unsupervised Day 2, I literally have to ask the staff if I can go inside the kitchen and clean the glasses so I can have a glass of coffee to use. Mortal sin for coffee to run out Day 3 , We were chilling in the pool area and asked for menu to order. The staff replied " Pls call room service for this " Day 4 My sister in law already paid for some room upgrade and upon check out , they are charging us again., Their reason it wasn't posted as If it will be our problem. If there is a negative star I would rate their service as negative
Reviewed July 09, 2018
10.0
Exceptional
Elnha from Philippines
Couple
Princesa Classic Room
Stayed 3 nights in August 2017
Birthday Treat”
Stayed here to celebrate our birthdays. Enjoyed the pool, the sandbar, the lounge, and our room. Staff are nice and friendly. Would love to stay here again in our next visit.
Reviewed July 09, 2018
4.0
Jun from South Korea
Couple
Suite Room
Stayed 2 nights in June 2018
VERY IRRESPONSIBLE FOR THE PEOPLE WHO GOT INJURED”
I still cannot believe how irresponsible the hotel management is to the incident I had. When we were having our breakfast, my girlfriend picked up a fork to serve herself some grilled vegetables. That fork was heated by the candles that were everywhere for decoration. My girl INJURED HER HAND; SHE GOT BURNED. She was in so much pain that she could not even yell. Your servers hesitated and had not taken emergency measures before she had to cry. I was at the table in the position that I could not see the scene, but after having a feeling that somethings is wrong, I got up and found her clutching the injured hand. Even until then, no server or neither a manager came to us to give a help. Incident took literally two weeks ago, and ALL YOU ARE STILL SAYING IS, 'REVISIT THE HOTEL'. HOW DOES IT MAKE SENSE? This hotel claims they are not going to give any compensation unless the injured people revisit their property. WHAT A JOKE. We are thinking of legal actions to take.
Reviewed July 06, 2018
10.0
Exceptional
Raquel from Taiwan
Family with young children
Pool Access Room
Stayed 1 night in July 2018
Awesome place”
Friendly staffs. Great place to unwind.
Reviewed July 06, 2018
7.2
Very good
Nicholas from United States
Couple
Water Villa
Stayed 2 nights in July 2018
Yes and No”
Resort is gorgeous and impeccably clean. We stayed in Water Villa and it was stunning but at the price , not worth it. The pluses: Room was gorgeous , smelled clean, great housekeeping , private outdoor jacuzzi, hammock and lounge chairs all overlooking the sea . Very quiet and secluded. The minuses : Virtually no extra perks for nearly $400US per night. No fruit in the room, 2 bottles of house made purified water. There was a. Nice coffee and tea set up . Towels were small , thin and only 2 per room. Jacuzzi was an amazing perk but the water never gets hot enough and it takes over an hour to completely fill. No channel guide for the TV. Pointless speakers around the room
Reviewed July 04, 2018
8.4
Excellent
Roechelle from United States
Family with teens
Pool Access Room
Stayed 3 nights in June 2018
Very courteous and friendly staff. The amenities were exceptional.”
Princess Garden Island Resort & Spa is like a home away from home. One staff , Jun, has been very kind and accommodating
Reviewed June 30, 2018
9.2
Exceptional
Anthony from Australia
Couple
Princesa Classic Room
Stayed 7 nights in June 2018
Home away from Home”
For a couple travelling in Puerto Princessa visiting the great Island of Palawan, it would be hard to beat the Princessa Garden Inn and Spa. Nicely spaced, clean and quiet retreat. Pizza at the Pool Bar is a wood fired brick oven and tasty. Beautiful tropical Island gardens, great pool, very well presented breakfast and night dining is good. More importantly the staff are awesome, always welcoming and always saying hello. The rooms are well kept and well presented. Things to know 1) The Hotel is outside the main town but not too far,Trikes are easily available to the foyer on request - 7 minutes and 100 peso's and your there. (only 10 min from the Airport) 2) The Sand (Spit) Bar at the hotel is not all year round but we did not really miss it. There are paddle boats you can use to get there if you want to stand on the sand bar. 3) If you have a nice bottle of wine you want to take to dinner its OK but corkage was on average $15AUS 4) Booking day tours are similar price at the Hotel
Reviewed June 26, 2018
2.0
Mark from Philippines
Couple
Water Villa
Stayed 3 nights in June 2018
No access to sandbar”
Paid over 300 euro per night but received non cooperation from personel to go to the sandbar. Could only go there at high tide using the kayak however no beach at high tide. No help during low tide. Walking not allowed due to water snakes. Walkway broken since february and nobody takes any initiative rebuilding a new walkway. No offer of watershoes or any help from resort taking us to the sandbar during low tide eventhough they are advertising this sandbar but you cant actually go there. You pay a lot extra but you dont receive any extra service or attention. After 3 days they are still asking for your name and roomnumber. One positive note: our room steward really made up our room nice with nice towel arrangement on our bed for our wedding anniversary. Unfortunately it did not make up for the rest of the service. Personel does smile, but do not seem to care for their customers. We will never go here again.
Reviewed June 16, 2018
10.0
Exceptional
Melissa from Philippines
Family with young children
Princesa Classic Room
Stayed 2 nights in June 2018
Perfect for families with young kids. We stayed for two nights and wished we stayed longer! ”
The sandbar is a must-try!
Reviewed June 15, 2018
8.8
Excellent
Diane from Australia
Couple
Princesa Classic Room
Stayed 4 nights in May 2018
Great Place”
This resort was awesome. Beautiful grounds with fabulous little places to sit and relax. Excellent restaurants and the pool was great. I would definitely recommend a stay at the resort. No ned to go anywhere else.
Reviewed June 07, 2018
8.8
Excellent
Michelle from Philippines
Family with young children
Princesa Classic Room
Stayed 3 nights in May 2018
A good place to stay”
Staffs are friendly and accommodating.. Breakfast is superb (at least from an asian perspective), i love traditional filipino breakfast.. But there a lot of options (western etc, so need need to worry about breakfast) and super yummy foods :) All the restaurants here serves good food.. A bit expensive but worth it.. I just love this resort.. thanks..
Reviewed June 05, 2018
6.0
Stella from Philippines
Family with young children
Pool Access Room
Stayed 4 nights in May 2018
Very disappointed .”
To be rated a 5-star hotel, you’d expect topnotch rooms. The first day, toilet was broken my 3 yr old almost fell in the bowl, TV had the worst reception, and had to kill a lizard that got in the room. 2 days after that we went to an island and came back on the 4th night that we paid for. After a long trip, they gave us a room with wet sheets, ceiling had a leak! After complaint, put us in their most expensive room though and offered free massage. But that’s not how hotels should be.
Reviewed June 04, 2018
8.8
Excellent
Cely from United States
Group
Princesa Classic Room
Stayed 4 nights in May 2018
Laundry”
Princesa experience was awesome except on our last day, it became stressful because of our Laundry. We made 5 follow ups regarding the delivery of it and on our last call we were told it’s still on the dryer. We were catching a Flight that morning and can’t pack our luggage due to delayed laundry delivery to the extent that we waited for it at the front desk and packed it there coz it’s time for us to go.. when the clothes were delivered it was not yet dry. We paid for a full price and expect an excellent or good service. at least.
Reviewed May 30, 2018
10.0
Exceptional
Kristina from Philippines
Family with young children
Double Or Twin Premier
Stayed 2 nights in May 2018
Best Accommodation in Puerto Princesa”
We stayed at the Premier Pool Villa for 3D2N, and it was actually better than the water villa. We really loved our stay there! The only problem we've encountered was going to the sand bar. We we're not informed that it is better to go there in the morning (During High Tide). Every time we go there in the afternoon, the water is very low and we can't go there. We didnt even had the chance to use the free 1 hour complimentary use of the kayak. Overall, it was one of the best accommodation we had so far. The staffs was also very nice and helpful. Thank you Princesa Garden. We will be back again :)
Reviewed May 29, 2018
7.2
Very good
Quan from United States
Couple
Princesa Classic Room
Stayed 2 nights in May 2018
Best in town.”
Great hotel, room is outdated. Great staff, overall it is the best hotel in town.
Reviewed May 29, 2018
2.8
Darren from Singapore
Group
Princesa Classic Room
Stayed 3 nights in May 2018
Dirty hotel with unreasonable charges ”
Hotel rooms were dirty, pillow cases had lipstick and blood stains. Gym equipments were mostly out of order. Pool was filled with hair and bugs. Housekeeping was incompetent. Water used to mop the floor was probably used for the whole level. Stink up the whole room after mopping. Towels were forgotten. Call for it took half an hour after another call to push for it. Massage was unavailable at requested time. Outcall massage was arranged, only when masseurs arrived, hotel demanded 1000piso for each masseur for nothing. I understand that if I were to smoke in the room, charging me was for the service to clean and refresh the room. But being unable to provide a service and was still charged 4000 for my 3 friends and I, the managers couldn’t explain the logic behind the 4000 piso charged. And if they were particular, shouldn’t it be mentioned at check in?Unreasonable hotel. This stay was just a torture. The 5 star status is a joke. Travellers PLEASE AVOID THIS MONEY SUCKING, FILTHY HOTEL.
Reviewed May 29, 2018
10.0
Exceptional
Rachel from Philippines
Family with young children
Premier Suite
Stayed 2 nights in May 2018
Nice”
Me and my family had a wonderful stay. thank you!
Reviewed May 29, 2018
10.0
Exceptional
Danah from Philippines
Couple
Princesa Classic Room
Stayed 1 night in May 2018
An experience worth every penny”
Princessa Garden Inn and Spa have very friendly staff, they also helped my girlfriend propose to me and
Reviewed May 27, 2018
10.0
Exceptional
MA. from Philippines
Family with teens
Pool Access Room
Stayed 2 nights in May 2018
Exceptional”
Food is delicious. Everything is great in Princesa Garden Island Resort & Spa.
Reviewed May 24, 2018
9.6
Exceptional
Benson from Philippines
Couple
Premier Pool
Stayed 2 nights in May 2018
Exceptional”
A fun and relaxing hotel...friendly staff and very accomodating..
Reviewed May 20, 2018
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss