Principal Edinburgh George Street
Principal Edinburgh George Street
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9.2
Exceptional

"Attentive staff and beautiful hotel"

Paul

|

March 5, 2018

Urban Double Room - Non-Smoking Principal Edinburgh George Street
Urban Double Room - Non-Smoking
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Interior view Principal Edinburgh George Street
Interior view
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Interior view Principal Edinburgh George Street
Interior view
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Bathroom Principal Edinburgh George Street
Bathroom
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See map Principal Edinburgh George Street
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Exceptional
Location
9.4
See all 6 photos Principal Edinburgh George Street
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What guests are saying:
good service
Pengrui from China
Solo traveler
Staff could not do enough, very polite and helpful. fabulous room would definitely stay here again.
Joanne from United Kingdom
Couple
wonderful
Pengrui from China
Solo traveler
Hotel was warm , welcoming and room was tastefully decorated and cosy . Great location for shopping, sightseeing and dining . Nice coffee shop and bar attached .
Alison from United Kingdom
Solo traveler
Beautiful hotel, perfect location, very friendly and attentive staff.
Karen from United Kingdom
Family with teens
Great hotel and staff but avoid room 159 as it's above the bottle bin which was noisey.
Jamie from United Kingdom
Couple
Great location!
Ferol from United States
Couple
Excellent location. Excellent property. Excellent staff. Excellent & prompt service.
Sidhartt from India
Family with teens
Great place
Joaquin from United States
Couple

Principal Edinburgh George Street

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 452 reviewsSee what guests said
8.5
/
10
Exceptional cleanliness
9.0
Recommended by 81% of guests
Value for money7.8
Distance to city center0.3km
Location rating9.4
Nearest airportEdinburgh Airport (EDI)
Distance to airport10.7 km
  • 450 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Select your room
8.0
Very good
Room comfort & quality
Deluxe Suite
Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • Street view
  • 1 king bed
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1 Bed Suite
1 Bed Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 king bed
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Deluxe View
Deluxe View
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
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King Deluxe
King Deluxe
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 king bed
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2 Double Beds Superior
2 Double Beds Superior
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 2 single beds and 1 double ...
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2 Beds Superior Room
2 Beds Superior Room
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 2 single beds
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Urban Double Room - Non-Smoking
Urban Double Room - Non-Smoking
...
  • Room size: 11 m²/118 ft²
  • Street view
  • 1 single bed
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1 Double Bed
1 Double Bed
...
  • Room size: 15 m²/161 ft²
  • Street view
  • 1 double bed
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King Superior
King Superior
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 1 king bed
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Have a question for Principal Edinburgh George Street?

What people love about the property

  • 10.0
    Exceptional

    "Breakfast was amazingly tasty and generous."

    Deborah

    |

    December 25, 2016

  • 7.6
    Very good

    "Great location for the city shops."

    John

    |

    March 2, 2017

  • 7.6
    Very good

    "Tastefully decorated and classy."

    James

    |

    June 15, 2016

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More about Principal Edinburgh George Street

More about Principal Edinburgh George Street

10.0
Exceptional

"Excellent & prompt service."

Sidhartt

|

June 14, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.6
Exceptional

"Staff were all incredibly friendly and accommodating."

Aaron

|

August 1, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (452)Booking.com Reviews (3553)
8.5
/
10
Cleanliness9.0
Facilities8.3
Location9.4
Room comfort and quality8.0
Service8.7
Value for money7.8
Provided by verified guests of Agoda
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All guests (452)
All room types

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Showing 305 verified guest comments
12345
9.2
Exceptional
Yolanda from United States
Couple
King Superior
Stayed 4 nights in January 2019
Great location very nice hotel”
Perfect location, great common areas.. we just got a very small room and it was supposed to be a “superior room “
Reviewed January 18, 2019
Dear Yolanda, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! I am sorry to read you felt disappointed from your allocated room. Please note that as this is a historic building, shapes and sizes will vary slightly even within the same category. Please feel free to contact our Guest Relations team directly should you wish to further discuss your experience. Sincerely, William Sdranis, Guest Relations Manager
Responded January 18, 2019
Principal Edinburgh George Street
8.0
Excellent
Rona from United Kingdom
Solo traveler
Urban Double Room - Non-Smoking
Stayed 1 night in December 2018
good but a few glitches”
Someone else's poo in the toilet when you arrive, it doesn't get worse on the cleanliness rating! Arrived late in the Christmas rush so did not alert staff who were otherwise great. Also everything else spotless. Great soundproofing, a huge plus in any hotel.
Reviewed December 25, 2018
Dear Rona, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, William Sdranis, Guest Relations Manager
Responded January 08, 2019
Principal Edinburgh George Street
9.2
Exceptional
Lindsay from Canada
Couple
King Superior
Stayed 3 nights in October 2018
Great stay!”
The Principal was a great location - walking distance to many of the city's attractions. The staff was very helpful and helped me to change a restaurant reservation when asked. The room and facilities were clean and lovely. Would definitely recommend!
Reviewed October 15, 2018
Dear Lindsay, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, William Sdranis, Guest Relations Manager
Responded January 08, 2019
Principal Edinburgh George Street
7.2
Very good
Sam from United States
Couple
1 Bed Suite
Stayed 4 nights in July 2018
Very good”
Nice hotel, excellent location. We booked a suite, but the living area was just not usable really as the living area was after the bedroom? The bedroom was lovely, the bathroom small but clean and functional. Not sure really why we did not enjoy it as much as we thought, the staff were ok not super friendly a little cold I thought, maybe because its full of tourists. We would try somewhere different next time.
Reviewed January 06, 2019
Dear Sam, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, William Sdranis, Guest Relations Manager
Responded January 08, 2019
Principal Edinburgh George Street
8.8
Excellent
Mr. from United States
Couple
2 Beds Superior Room
Stayed 2 nights in September 2018
VERY helpful Staff. Very Good food”
Staff could not be more helpful and friendly. Food good both at dinner and breakfast. Location.... Excellent. On the negative. Value for the price not quite right. Five star price but not quite there. Paper thin walls so sound was an issue. Bedding a bit sub standard.
Reviewed September 21, 2018
Dear Mr. , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, William Sdranis, Guest Relations Manager
Responded September 28, 2018
Principal Edinburgh George Street
9.6
Exceptional
Linda from United States
Couple
1 Double Bed
Stayed 3 nights in August 2018
Delightful Digs in Edinburgh”
From check-in to check-out everything was lovely. Staff is friendly and helpful, and location is excellent for walking around town. This was our oasis in August during the Fringe events and it truly was a nice quiet place to rest after a day of touring. Thank you to the dedicated staff.
Reviewed September 15, 2018
Dear Linda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, William Sdranis, Guest Relations Manager
Responded September 28, 2018
Principal Edinburgh George Street
9.6
Exceptional
Anne from United Kingdom
Couple
2 Beds Superior Room
Stayed 2 nights in August 2018
Beautiful hotel, beautiful staff”
This was my first time staying at The Principal hotel. I arrived early and received a really warm welcome at Reception. Delighted to be to be told that a room was available so I had a few hours to relax before my friend arrived. We both had an excellent wee stay in Edinburgh from then on. All staff were welcoming, friendly and helpful. We were staying on a Room Only basis but we used The Printing Press Bar & Kitchen and Burr & Co. If the weather had been bad we would not have wanted to leave the building! On checking out received a fond farewell. This is a great place to stay. Just realized that I haven’t mentioned the location! We never used transport once - that’s how great the location is!
Reviewed August 12, 2018
Dear Anne, Thank you for your recent stay with us and for your amazing feedback. I am delighted to learn you had such a memorable stay from arrival to departure and that the team gave you the warm welcome, excellent service and fond farewell we are so proud of. Edinburgh has been enjoying overall a fantastic summer and I am happy the favorable weather enabled you to enjoy the city. Thank you again for your comments and we shall be looking forward to welcoming you back soon. Best regards, William Sdranis, Guest Relations Manager
Responded August 12, 2018
Principal Edinburgh George Street
9.6
Exceptional
Johan from Sweden
Solo traveler
1 Double Bed
Stayed 2 nights in July 2018
Great hotel at a great location”
Great location, a beutiful building and friendly staff. My room was a little bit noisy as it was situated next to a back alley where delivery trucks and garbage trucks could be heard quite clearly, but other than that everything was excellent. While you can find cheaper hotels, the value for money of The Principal George Street is still very good and it is worth the extra pounds. I will definately stay here the next time I visit Edinburgh.
Reviewed August 05, 2018
Dear Jonathan, Thank you for taking the time to share your experience from your stay as our guest. We are really sorry for any inconvenience you faced during your stay from external noise. As we are centrally based we cannot avoid being affected by some external noise, however Reception is always available to assist you and found you a more suitable room closer to your needs. We have a passionate team of staff here at Principal Edinburgh so I am delighted to read your comments and look forward to sharing them with the team.Thank you for also highlighting our central location; some minutes away from big historical attractions,awarded restaurants, boutique shops and cocktail bars. Thank you again for your feedback, and we hope you will continue to award us with your loyalty giving us the pleasure of welcoming you back on your next Edinburgh trip. Kind regards, Christina Efthymiou Guest Relations Manager
Responded August 10, 2018
Principal Edinburgh George Street
9.2
Exceptional
Helen from United Kingdom
Couple
2 Beds Superior Room
Stayed 1 night in December 2017
Wonderful hotel in the heart of the New Town”
This is my second time to stay at this hotel and it did not disappoint on this second visit. It is in a good central location on George Street and so was really close by to all the things we wanted to do; shopping and eating! The only downside to the location was that we had to arrive by car and the designated parking was not very convenient or close by. Also our room became very warm in the night and when we opened the window obviously it was quite noisy being on George Street. The room was lovely though, especially with all the little touches and the Christmas decorations in the hotel were beautiful and so we loved our festive stay!
Reviewed December 22, 2017
9.6
Exceptional
Aaron from Australia
Solo traveler
1 Double Bed
Stayed 1 night in July 2017
Great last minute find!”
I had such a great feeling at this hotel. Staff were all incredibly friendly and accommodating. Room was very nice and newly redone. And despite a lot of renovation the hotel still has retained a lot of its old world charm. Great, convenient location too, easy walking into the city. Would definitely stay again!
Reviewed August 01, 2017
9.2
Exceptional
Karen from United Kingdom
Couple
Junior Suite
Stayed 1 night in June 2017
great addition to Edinburgh hotel scene”
a welcome refurbishment and new livery for this property... staff were very accomodating and helpful - especially Valaria on the front desk. Hotel feels "loved", something rarely found in UK properties. we stayed for two nights on a short trip back to UK and would certainly stay again when next home in Edinburgh. If there was one thing to improve I would suggest breakfast was a little chaotic and that the brasserie was a little small for the number of rooms however food was tasty and a big thing for me - good coffee. I doubt you will be disappointed if you stay here and location is fantastic.
Reviewed June 20, 2017
10.0
Exceptional
Govin from Singapore
Couple
1 Double Bed
Stayed 2 nights in December 2016
Fantastic property great location ”
Exceeded all expectations from the point of arrival till departure. Food at the Printing Press was on par with the finest. Front desk team was truly befitting the position, a special mention is Ms Marta, who went beyond her call of duty to help us with the next leg of our holiday. Kudos to the team and will definitely return and recommend highly to all who would like a memorable stay in Edinburgh
Reviewed December 30, 2016
10.0
Exceptional
Ching from Malaysia
Solo traveler
1 Double Bed
Stayed 2 nights in December 2015
Strongly recommend to those who are visiting Edinburg”
Strategic location, nice & clean hotel room, extremely friendly & helpful staff (both hotel and restaurants). I enjoyed so much staying in this hotel for my solo trip to Edinburg in Dec 2015. The hotel has a nice Christmas deco at the front entrance & lobby, and the room is so neat & clean. Upon arrival, the staff at the lobby (I think the concierge staff) gave me lots recommendations on places to go & how to get there. Really impressed with the service, strongly recommend to stay there if you are visiting Edinburg.
Reviewed January 25, 2016
8.7
Excellent
Alex from United Kingdom
Couple
Stayed 4 nights in December 2014
good but not quite 5 stars”
service, room, location
This is a very central, highly serviced and high standard hotel. If it had a few nicer facilities (pool etc) it would be great. The restaurant was lovely if a bit busy - we often couldnt get a table which is frustrating for hotel guests, but the room was nice and modern and the staff were very attentive and friendly at all times. Pleasant stay all around
Reviewed December 27, 2015
8.0
Excellent
DANNIEL from Indonesia
Couple
King Superior
Stayed 1 night in December 2014
Very Recommended”
Location, staff performance, room comfort
it was wonderful, the one that i cant forget when we left lost our bag with our passport and money in it, we was so desperate that time, but the staff came to us and make sure that our bag will be back. He is very helpfull.and yes after waiting for half an hour we got our bag. the hotel is easily access , there are a lot of restaurants within walking distance. definately coming back to this hotel!
Reviewed June 22, 2015
8.7
Excellent
Hooi from Malaysia
Couple
Stayed 5 nights in August 2011
Good hotel with good location”
Central location near to good shops and restaurants
it is a good quality hotel with great location for shopping and good quality restaurants and cafes nearby. staff are attentive and knowledgeable. historical sites are within walking distance. i would consider staying in the george hotel on my next visit to edinburgh.
Reviewed August 22, 2011
9.3
Exceptional
joseph from United Kingdom
Couple
Stayed 1 night in June 2010
Exellent location”
Within walking distance of most of the major attractions. Beautifully restored building. The room was very comfortable and quiet. The staff seemed well trained and pleasant. Good buffet breakfast.
No view from our room, but no view meant no noise so, for us, no real problem.
If you are travelling to Edinbugh by train or bus this hotel is perfect, just a short walk from either station. Great bar/restaurant well supported by locals and two minutes to Rose Street with dozens of lively bars and restaurants makes The George ideal for a night on the town. We would definately use this hotel again.
Reviewed June 16, 2010
10.0
Exceptional
Nicola from United Kingdom
Couple
King Superior
Stayed 1 night in December 2018
Festive break”
Had a great one night stay right before xmas. Everything was lovely, couldn’t fault it. Hotel was dressed beautifully for xmas and is in the perfect location. Will definitely be back next year.
Reviewed December 23, 2018
Dear Nicola, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, William Sdranis, Guest Relations Manager
Responded January 08, 2019
Principal Edinburgh George Street
7.6
Very good
Teo from Singapore
Couple
King Deluxe
Stayed 3 nights in November 2018
Very good”
Customer service staff (a lady) at the reception did not appear friendly during conversations with us. I have never seen her put on any smile while conversing with us, it makes us feel an air of hostility. This may seem a small issue but i think this will set you apart from other 5 star hotels when customers decide whether to patronise a hotel the next time.
Reviewed November 10, 2018
Dear Teo, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, William Sdranis, Guest Relations Manager
Responded January 08, 2019
Principal Edinburgh George Street
10.0
Exceptional
Colleen from United States
Family with teens
2 Beds Superior Room
Stayed 4 nights in July 2018
Great place to stay”
Really liked this hotel. The staff was very friendly and helpful. The location is very convenient (princess street/shopping a couple blocks away, as well as Old Town). It had the best gym I used on my entire trip. We also had a room with a gorgeous view (we could see the water). I will definitely return to this hotel and I would recommend it.
Reviewed July 18, 2018
Dear Colleen, Thank you for taking the time to review your recent visit here at the Principal Edinburgh George Street. We are delighted that you enjoyed your stay and the property's facilities. We are thrilled that you felt comfortable in your room and you enjoyed the view. We also have a famous restaurant in the hotel, the Printing Press Bar& Restaurant, which combines the modern techniques with season products and traditional Scottish recipes. Our latest edition, the Burr&Co is welcoming the guests with the aromatic Caravan coffee. Thank you for also highlighting our "strategic" location, some minutes away for historical attractions, boutique shops, cocktail bars and awarded restaurants. Thank you again and I hope that we will have the pleasure of looking after you on your next trip to the city. Kind regards, Christina Efthymiou Guest Relations Manager
Responded August 03, 2018
Principal Edinburgh George Street
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  • Exceptional location
  • Royal Mile
  • Edinburgh Train Station is within 0.45 km