Pristine Mermaid Resort - Ngapali
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9.3
Exceptional
/10
(150 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location
Parking
FREE
Free Wi-Fi

Pristine Mermaid Resort - Ngapali

Gyeiktaw Main Street, Ngapali Beach, Ngapali, Myanmar - See map
"Recommended and definitely will be staying here again if to go Ngapali beach."
Pek K. - May 14, 2018
Exceptional cleanliness
9.8 rating for cleanliness
Exceptional service
9.5 rating for service
Exceptional reputation
Recommended by 94% of guests
Exceptional facilities on premise
9.0 facilities on premise
  • Free airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Daily housekeeping

Value for money8.7
Location rating9.6

Rooms available at Pristine Mermaid Resort - Ngapali

Mermaid Suite
Mermaid Suite
...
  • Room size: 85 m²/915 ft²
  • Sea view
  • 1 double bed
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Ngapali Cottage
Ngapali Cottage
...
  • Room size: 70 m²/753 ft²
  • Partial sea view
  • 1 double bed
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Ngapali Garden View Cottage
Ngapali Garden View Cottage
...
  • Room size: 70 m²/753 ft²
  • Garden view
  • 1 double bed
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Ngapali Villa 
Ngapali Villa 
...
  • Room size: 68 m²/732 ft²
  • Partial sea view
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Room Assigned on Arrival
Room Assigned on Arrival
...
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    Frequently asked questions

    What time is check-in and check-out at Pristine Mermaid Resort - Ngapali?

    Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Pristine Mermaid Resort - Ngapali?

    Pristine Mermaid Resort - Ngapali is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the Let us know what you need section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Pristine Mermaid Resort - Ngapali also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Pristine Mermaid Resort - Ngapali has a car park available for guests. Car parking is free for guests. If you're looking for an easy way to get around Ngapali with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Pristine Mermaid Resort - Ngapali?

    Pristine Mermaid Resort - Ngapali does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    Property ranking|Compared to 97 Ngapali properties
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    Cleanliness score
    9.8/10
    Location score
    9.6/10
    Service score
    9.5/10
    Overall score
    9.3/10
    Better than
    97
    %
    of Ngapali properties
    Better than
    96
    %
    of Ngapali properties
    Better than
    94
    %
    of Ngapali properties
    Better than
    93
    %
    of Ngapali properties
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    More about Pristine Mermaid Resort - Ngapali

    More about Pristine Mermaid Resort - Ngapali

    Description

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    Most talked about facilities

    Food & Dining
    1 mention
    Swimming Pool
    1 mention
    Beach
    1 mention

    What they offer

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    Property's guest policies

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    Some helpful facts

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    Reviews of Pristine Mermaid Resort - Ngapali from real guests

    Overall rating
    9.3
    Exceptional
    From 150 reviews
    Provided by verified guests of
    Agoda Reviews (24)Booking.com Reviews (126)
    Rating via Agoda9.3
    /
    10
    Exceptional
    Cleanliness9.8
    Facilities9.0
    Location9.6
    Service9.5
    Value for money8.7
    High score for Ngapali
    Rating
    9+ Exceptional (10)
    8-9 Excellent (3)
    7-8 Very Good (0)
    6-7 Good (0)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (5)
    Jun - Aug (0)
    Sep - Nov (2)
    Dec - Feb (7)
    All guests (24)
    All room types
    All languages
    Showing 14 verified guest comments
    10.0
    Exceptional
    Moohwan from South Korea
    Family with young children
    Mermaid Suite
    Stayed 2 nights in January 2020

    Fantastic experience”

    It was really great vacation at Pristine. It is located at the right place. Also it was quite close to popular local restaurants - just a walking distance.

    Reviewed January 18, 2020
    9.6
    Exceptional
    Shea from Myanmar
    Group
    Ngapali Cottage
    Stayed 2 nights in January 2020

    Exceptional resort”

    This resort is stunning. It is extremely clean with fantastic facilities. The infinity pool overlooks the ocean and the bungalows are perfect with an outdoor shower and tub. The food is a bit pricey but there are many other restaurants nearby. I would LOVE to stay here again.

    Reviewed January 06, 2020
    8.8
    Excellent
    Therese from Switzerland
    Couple
    Mermaid Suite
    Stayed 5 nights in October 2019

    Excellent”

    Very beautiful spot, not crowded, very kindly staff. We hat a cottage on the first row with a beautiful view to the sea - only it ist very expensive. Also the food and the minibar costs a lot. Otherwise, this hotel is excellent.

    Reviewed November 04, 2019

    Dear Therese, Greeting from Pristine Mermaid Resort Ngapali! We are truly flattered to hear you had a beautiful stay with us: our facilities created a convenient environment to relax in style and our location provided convenient access to surrounding areas. I trust that our hotel team made you feel welcome. Thank you very much for your kind feedback and look forward to welcoming you back soon. Best Regards, Daria Voronina Hotel Operation Manager

    Responded December 06, 2019
    Pristine Mermaid Resort - Ngapali
    8.8
    Excellent
    TaeWoon from South Korea
    Couple
    Ngapali Cottage
    Stayed 3 nights in April 2019

    Cozy room”

    Cozy room

    Reviewed July 05, 2019

    Dear Tae Woon, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Best regards, Pristine Mermaid Resort Team

    Responded July 12, 2019
    Pristine Mermaid Resort - Ngapali
    6.0
    Murray from Australia
    Couple
    Ngapali Cottage
    Stayed 5 nights in April 2019

    Enjoyed our stay but not up to the standard of the other 5 star resorts available in this beach”

    Rooms were quite nice but grounds very much concrete and little gardens or shade. Food quality was not so good and quite limited in selection and presentation.

    Reviewed April 19, 2019
    8.8
    Excellent
    Rikstje from Myanmar
    Couple
    Ngapali Garden View Cottage
    Stayed 2 nights in February 2019

    Lovely bungalows! ”

    Beautiful bungalows, and the resort is right allong the beach! I can honestly say its one of the nicest resorts I have ever been in Myanmar. I do think the pool/restaurant area could be made a bit more cosy. Its an amazing space with lots of potential! Beds are also very hard.

    Reviewed February 24, 2019
    9.6
    Exceptional
    Claudia from China
    Family with teens
    Ngapali Cottage
    Stayed 4 nights in December 2018

    Great Resort at lovely place”

    Wonderful new Resort on the strip. We can totally recommend it. Very clean, the Villas a wonderful designed with all the little details. Breakfast was very delicious and so the dinner. But you can also walk to different other nice little restaurants nearby if you like! They offer complementary pick up and drop off service from/to the airport which is very convenient! Staff is very kind an supportive with everything you need. Beach and water is clean. We enjoyed every day and would definitely come back!

    Reviewed January 29, 2019

    Dear Claudia, We are so pleased to hear you had a wonderful stay and thank you for choosing our Resort. Thank you again for taking the time to share your feed back, we sincerely appreciate it. Kind regards Team Manager

    Responded February 15, 2019
    Pristine Mermaid Resort - Ngapali
    10.0
    Exceptional
    Pek from Singapore
    Couple
    Ngapali Cottage
    Stayed 2 nights in May 2018

    Surprise Stay”

    We are here for our honeymoon vacation. We felt ‘wow’ feeling due to hotel provided early check-in and late check-out, honeymoon cake, a bottle of wine and spa as a honeymoon package during our 3D2N stay. Staffs are friendly, manager of the hotel sent us away on our last day. Our cottage room decorated very lovely by flowers and towel swans. Swimming pool is facing the beach, able to enjoy sunset in the swimming pool. Recommended and definitely will be staying here again if to go Ngapali beach.

    Reviewed May 14, 2018

    Hi Pek, I remember you and I apologize for my late reply, especially to such a charming and fabulous post. Thank you for your appreciation of our facilities and for sharing your experience on Agoda. Kind regards Team Manager

    Responded November 27, 2018
    Pristine Mermaid Resort - Ngapali
    10.0
    Exceptional
    Fabian from Myanmar
    Family with teens
    Ngapali Cottage
    Stayed 4 nights in February 2018

    Exceptional”

    C'est un superbe hotel qui donne directement sur la plage, les chambres sont spacieuses, et confortables, (avec des matériaux naturels, beau plancher en bois, jolie terrasse, bonne literie...) le personnel est discret, et est aux petits soins... l'endroit idéal pour se ressourcer...

    Reviewed March 01, 2018

    Bonjour Fabian, Quel plaisir de lire votre commentaire! Nous vous remercions pour avoire partage' votre experience. Bien cordialment Team Manager

    Responded November 27, 2018
    Pristine Mermaid Resort - Ngapali
    9.6
    Exceptional
    Michael from Switzerland
    Couple
    Ngapali Garden View Cottage
    Stayed 1 night in November 2019

    Neu...schöner Pool”

    Wir waren zwar nur eine einzige Nacht, aber es hat uns sehr gut gefallen. Zimmer perfekt und gross mit Aussendusche, einfach herrlich. Morgenessen okay und Service sehr freundlich. Anlage noch etwas zu wenig grün, weil das Hotel neu ist . Lobby und Essbereich total offen. Für diese Gegend zu modern aus unserem empfinden. Kommen aber wieder

    Reviewed November 12, 2019
    10.0
    Exceptional
    Detlef from Germany
    Couple
    Ngapali Garden View Cottage
    Stayed 3 nights in January 2019

    Traumhaftes Resort am schönsten Strandabschnitt”

    Großartige Bungalowanlage, wahnsinnig schöne, geräumige Bungalows. Alles sehr gepflegt und sauber. Tolles Frühstück, schöner sauberer Infinitypool. Unserer Meinung nach der schönste Strandbereich in Ngapali mit genügend Liegen und Strandhandtüchern. Kostenfreier Flughafenshuttle und kostenreie Fahrräder zur Erkundung der näheren Umgebung. Extrem nettes, hilfsbereites und kompetentes Personal. Aufmerksamer Generalmanager mit hoher Sozialkompetenz, hat immer ein offenes Ohr für die Wünsche seiner Gäste. Grazie Antonio! Abi and Mascha di Colonia

    Reviewed March 01, 2019
    9.2
    Exceptional
    HISAKO
    Couple
    Mermaid Suite
    Stayed 1 night in April 2019

    素晴らしいリゾート”

    ・美しいビーチ オフシーズンのため人が少なく、広々として静かな海を楽しめました。本当に綺麗なビーチ。朝たくさんのスタッフが浜辺を掃除してくれていました。公共のビーチと比べてゴミも少なく、ビーチを楽しむなら絶対プライベートビーチ付きのホテルがおすすめです。 ・素敵な客室 一番ビーチに近いマーメイドスイートの客室でしたが、ちょうどいい広さで、可愛らしくてオシャレな内装で満足でした。 ・豪華な朝食 朝食が良かったとのレビューがたくさんありましたが、本当に素敵な朝食でした。様々な料理が並び、卵料理は頼めばその場で調理してくれます。普段あまり朝食は食べませんが、この日はたくさん食べてしまいました。 ・素晴らしいスタッフ 事前に頼んでいましたが、空港までバスで迎えに来てくれました。また、この後別のホテルに泊まったのですが、そのホテルに送迎を頼んでくれました。 ビーチやプールで過ごしていると、パラソルを広げてくれたり、タオルを補給してくれたり、たまに飲み物を聞きに来てくれたり、細やかなサービスが感じられました。 全体的に本当に満足です。またガパリに来たら是非泊まりたいです。スタッフの皆さん、本当にありがとう。

    Reviewed May 05, 2019
    9.6
    Exceptional
    OSAMU from Japan
    Couple
    Ngapali Garden View Cottage
    Stayed 2 nights in January 2019

    日頃の喧騒を忘れさせてくれる洗練されたリゾート”

    いい意味で予想を裏切られたリゾートでした。イタリア人マネージャー自らフレンドリーにお出迎えしていただき、見送りの際には、ちょっとした不手際があったことも把握されていて、気持ちよく会話ができました。 広々としてマリン系に統一されたセンスの良いコテージ。湯量の心配がないバックヤード(屋外)のシャワーにバスタブ。リゾートを一歩出れば素朴なガパリが楽しめ、リゾート内では洗練されたサービスが楽しめます。 のどかで素朴な空気が流れていて、心身ともにリフレッシュできるのではないでしょうか。このエリアの他のホテルと比較すると割高かもしれませんが、その価値は十分にあり、メジャーなリゾートエリアでこのクラスのリゾートに滞在することを考えるとかなりお得です。イタリア系マネージャーのおかげでしょうか、食事、コーヒーもGOODですよ。 ちなみに不手際とは、部屋置きのワインが傷んでおり、他のをあけてもらってもダメで...これはミャンマーのコルクがまだ良いものがなく、仕方のない事なのだとか。きちんと説明もしていただき、もちろんお代もとられませんでした。その際のコンシェルジュの女の子の対応にも好感が持てました。 メジャーなリゾートでは行っても落ち着けない、日頃の喧騒を忘れたい人には、オススメです。 It was a resort that exceeded expectations. The Italian manager welcomes personally, At the time of seeing off, it was also understood that there was a slight mistake, and I was able to have a pleasant conversation. A cottage is marine style with a good sense, it was very comfortable. There is a bathtub and shower in the backyards with plenty warm water. Step out of the resort to enjoy the rustic Ngapali, and inside resort, you can enjoy upper services.

    Reviewed March 14, 2019
    9.2
    Exceptional
    SIHYUN from South Korea
    Family with young children
    Ngapali Garden View Cottage
    Stayed 4 nights in April 2018

    최고의 선택”

    숙소는 세계 유명 휴양지에 못지 않은 룸컨디션을 가지고 있었고, 직원들도 매우 친절했습니다. 다만 뜨거운 물이 제한적으로 공급되는 것은 약간 아쉬웠으나 아이들 목욕 및 샤워를 하는데에 부족하지는 않았습니다. 아침저녁으로 룸 크리닝을 해줬던 것도 좋았습니다.

    Reviewed April 18, 2018

    Your feedback regarding your visit and overall experience is mostly appreciated. Again, thank you for choosing us and we hope to have the chance to serve you again in the near future. We Love to hear your feedback and use it to review and improve our services every day!

    Responded January 14, 2019
    Pristine Mermaid Resort - Ngapali
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