Private Resting Suite, Plaza Premium Lounge - Gateway@klia2
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sepang / Kuala Lumpur International Airport part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 4-star property features restaurant to make your stay more indulgent and memorable.
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Breakfast [free]
Car park [on-site]
Room service
BEST PLACE EVER.”
I really enjoy my stay here and I will definitely be back here again and again. The staff was wonderful, but the convenience of just staying here in the Airport between the flights was so terrific. The lounge offered a selection of beautiful foods and beverages in a very relaxing setting. The rooms very not spacious, but offered a peaceful ambiance and a very restful sleep. Showers, Aircond and WiFI worked well. I felt so refreshed after having been staying there for the 12 hours. So great, Thank you. Observation: The kitchen staff could show a more friendly attitude. To be shy is OK, but your customers need to see your beautiful smiles and friendly attitudes. Cheers
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Dear Nicolai, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We have shared your feedback with relevant department so that further enhancement could be carried out. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.
Highly recommended !!!”
Excellent hotel for a transit hotel. Booked 2 family rooms but they gave us 4 double plus rooms (connecting room) as the family room is fully occupied. Room is very clean and spacious completed with toiletries. Breakfast provided but for us the breakfast is good (dont compare with the 5 stars hotel). Children below 12 years stay for FREE using existing bed.
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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
perfect in every way for an overnight layover”
this was the first time we have tried staying at the new KLIA2 airport for a lay over instead of heading into KL. It was perfect, clean and comfortable rooms, tea and coffee facilities provided. great shower to freshen up and great staff. Cannot recommend this hotel any higher.
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Dear Penelope, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Good value, ideal location”
Very good as per my previous review. A bit noisy with people coming and going (via the corridor) during the night due to the transient nature of the hotel, but otherwise excellent on all other fronts. - Two options of pillows would be a great improvement as the only option provided in our room for the second stay were not comfortable at all.
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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Great facilities and worth the value of money”
Comfortable room and bed. It is very clean. Truly worth the value as it comes with meal! It is definitely an ideal place to stay overnight for 6 hours if you are catching the next flight. It comes with meal. Great Breakfast.
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Dear Connie, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.
Value for money”
We were staying here due to we need to to go klia to send our family to perform umrah. We want to avoid heavy trafic early in the morning and decision to stay here is one of the best decision i ever made. From klia2-klia just 2 mins away by erl. Will definitely stay here again. Room is spacious. Toilet is clean.
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Dear valued guest, thank you for your great review in regard to your recent stay with Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Very Nice Staging Area Following Penang Surface Journey For Flight”
Despite some locator problems both with my reservation and the site of the facility inside the terminal, this turned out to be a very smart choice despite the higher price than I usually pay for a KL hotel. It was very comforting to know that any and all needed services could be obtained within a lift ride. Pressure was also lifted as I was in place for my upcoming flight without having to run any risk of missing it due to traffic, which is an ongoing local concern. Only criticisms involved unclear signage and free food that I missed on arrival as the lounge/dining area signs and appearance were misleading. I wound up going upstairs to buy food because of this issue, when I did not have to do so. This facility is an absolute no-brainer if either transiting to/from different transpo forms in Malaysia or catching morning flights elsewhere. Perfect for my needs at the time. Grade A-.
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Dear David, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.
Very very convenient... The check in is 24hours.. And it is inside the airport.. No need to arrange ”
Booked PRS but given aero hotel. The room is nice and clean.. And most important is the shower is great!.. Enjoyed my stayed there. Highly recommended.
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Dear Evelyn, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.
非常滿意”
It was my first to stay at this hotel. So glad that I found this place to stay for a night during my transit time. Reasonable price, Clean, new, comfortable bed, fast wifi and also included buffet food and drink. That’s all I need. Will stay again next time .
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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Great Place for short retreat ”
Surprise to learn that its room is really well designed, with attached bathroom in reasonable size, bed is comfortable, lightning is adequate, location is excellent, come with free meal and breakfast start serving as early as 4am. Only the noise from next room & outside corridor can easily be heard.
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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. We have shared your feedback with relevant department so that further enhancement could be carried out. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Great!”
Everything about our stay here was perfect! Super convenient at an affordable price. Pretty spacious room and bathroom with TV that comes with a lot of channels. Comfortable bedding. It was inclusive of 1 meal that's redeemable anytime 24/7. We had a flight at 7am, so we could get an early breakfast! No need to rush as the departure hall was just a few minutes' walk. Super satisfied, would definitely recommend and stay again if I have a layover!
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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.
Exceptional”
Very very recommended for those who are waiting for long transit flight, the room is comfortable, the food is great, the management is very helpful and not to mention it is located inside the airport itself so that we don't have to rush for departure. The price speaks for itself. THUMBS UP!
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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.
Great place to rest”
I read the some of the reviews complained about the food however i have a different experience. I love the food and the menu changes for breakfast, lunch, dinner and supper. So if u want to eat something heavy, dont go after 10pm cz thats when they serve light meal for supper. The bed is so cozy and the room has good space for bags as we had 5 luggages. Water pressure at the shower was so satisfying. Overall I will definitely come back
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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
value for money.”
it's near to check in counter. clean, comfort, and foods are provided all day long. beware ~ make sure you book through agoda which state clearly including meals and room. we are happy to stay in aerotel! definitely will come back again.
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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Easy access to KLIA2, comfortable”
We booked for 12 hours at RM197, comfortable room with good amenities.. breakfast was good... few minutes walk to check in counter.. a great night stop when you have very early morning flight ..
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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Great stay”
I arrived late around 1230midnight and due to miscommunication between staff the room was not available..but i was lucky as they upgraded my room to another hotel opposite called Aerotel Hotel KLIA2..the room was much bigger..totally satisfied But for meal,as i was being changed to another hotel,i had to choose a meal only..if at lounge the food was freely accessable..but still the meal was fair even though i still prefer at lounge..
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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We have shared your feedback with relevant department so that further enhancement could be carried out. We look forward to welcoming you back to Private Resting Suite, Plaza Premium Lounge and ensure that your next visit will be another amazing experience. Thank you.
Superb location and good enough facilities”
Superb location n good enough facilities. But i a bit upset with the meals arrangement. Previously they had meals for breakfast, lunch and dinner. Now they only have breakfast.. I asked the reception, and he said the mgt wanted to cut the cost. Emmm ..why I chose this transit hotel previously because they had these 3 type of meals provded by the guests ..now no more...
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Dear valued guest, thank you for your great review in regard to your recent stay with Private Resting Suite, Plaza Premium Lounge. Please be assured we will pass your feedback above to relevant department for further improvements. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Exceptional”
We arrived at the airport from Langkawi after 10pm, and the next flight coming home was 10:30am on the next day. We only wanted a room to sleep but it turned out we enjoyed meal and drink including beer during our stay. We went to the check-in counter for our flight in the morning then back to the lounge for breakfast. Stress free as we didn't have to worry about getting late for checking in because of the traffic or anything.
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Dear Valued Guest, Thank you for staying with Private Resting Suite, Plaza Premium Lounge!. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Plaza Premium Lounge Team
Great hotel ”
Room was clean and bed was comfortable which is great before a long flight. Location was easy to find, quick checkin and checkout. Staff were friendly and food was good. Thank you
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Dear valued guest, thank you for your great review in regard to your recent stay with Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay and we will continually improve our standards to enhance your airport experience. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Satisfied!”
Checked in at 2am and got a room in Aerotel. The room was clean, comfortable and nice just like a 4-5 star hotel room, no hassle since it was located inside the airport and super convenient for guests.
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Dear valued guest, thank you for your great review in regard to your recent stay. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.