Privilege Aluxes - Adults Only
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Privilege Aluxes - Adults Only

Ave Adolfo Lopez Mateos, Colonia Centro, Isla Mujeres, Cancun, Mexico, 77400
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Superior - Bed Privilege Aluxes - Adults Only
Superior - Bed
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    Lobby Privilege Aluxes - Adults Only
    Lobby Privilege Aluxes - Adults Only
    Beach Privilege Aluxes - Adults Only
    Deluxe Suite Privilege Aluxes - Adults Only
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     Privilege Aluxes - Adults Only

    Privilege Aluxes - Adults Only Reviews

    8.5
    Excellent
    /10
    (31 reviews)See what guests said
    8.8
    Excellent

    "Beautiful hotel and the location is fantastic."

    Elise

    -

    June 22, 2016

    8.9
    Excellent cleanliness

    Things you’ll love about Privilege Aluxes - Adults Only

    Things you'll love

    • Airport transfer

    • Private beach

    • Free Wi-Fi in all rooms!

    • Hot tub

    Exceptional
    Location
    9.0
    See map
    Exceptional location
    Popular
    Nearby
  • Tulum Avenue9.88 km
  • Parroquia de Cristo Resucitado13.08 km
  • Torre Escenica13.25 km
  • La Isla Shopping Village16.44 km
  • Avenida Kukulkan17.34 km
  • Museo Maya De Cancun20.85 km
  • Playa Delfines22.01 km
  • Playa Chac Mool22.02 km
  • El Rey Ruins (Zona Arqueologica El Rey)22.04 km
  • El Parque de las Palapas22.04 km
  • Value for money8.1
    Distance to city center0 km
    Location rating9.0
    Nearest airportCancún International Airport (CUN)
    Distance to airport27.4 km

    Rooms available at Privilege Aluxes - Adults Only

    8.8
    Excellent
    Room comfort & quality
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 100 m²/1076 ft²
    • Ocean view
    • 1 king bed
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    Superior
    Superior
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 100 m²/1076 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Honeymoon Suite Whirlpool bath
    Honeymoon Suite Whirlpool bath
    ...
    • Room size: 45 m²/484 ft²
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Standard
    1 Bedroom Standard
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Shower
    Enter dates to see prices
    Premium Suite
    Premium Suite
    ...
    • Shower
    Enter dates to see prices
    Suite(Honeymoon,Whirpool)
    Suite(Honeymoon,Whirpool)
    ...
    • Shower
    Enter dates to see prices
    Superior Room(Whirpool)
    Superior Room(Whirpool)
    ...
    • Shower
    Enter dates to see prices
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    More about Privilege Aluxes - Adults Only

    More about Privilege Aluxes - Adults Only

    6.8
    Good

    "The beach is 1 minute away and the service is wonderful."

    Mira

    |

    September 28, 2018

    An overview

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    What they offer

    6.8
    Good

    "The balcony was huge and overlooking the sea."

    Mira

    |

    September 28, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    As of January 1st, 2019, Isla Mujeres hotels will collect a new tax from tourists who visit the island. The finance tax law was approved to collect money from visiting tourists to contribute to the maintenance of public services provided by municipal governments. The fee will be $8.45 MXN per room per day the first day and $25.35 MXN for the remaining days of the stay. This tax must be paid at check-in.

    Reviews of Privilege Aluxes - Adults Only from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (31)Booking.com Reviews (590)
    8.5
    /
    10
    Cleanliness8.9
    Facilities5.7
    Location9.0
    Room comfort and quality8.8
    Service8.4
    Value for money8.1
    All languages
    All guests (31)
    All room types
    Showing 28 verified guest comments
    12
    6.8
    Good
    Mira from United States
    Solo traveler
    Deluxe Suite
    Stayed 4 nights in September 2018

    Great hotel, we were there during pool construction”

    We were 3 girlfriends staying together in a great, spacious room. R=There was 1 bed room and a very large living room and kitchen. The balcony was huge and overlooking the sea. The beach is 1 minute away and the service is wonderful. Breakfast buffet is fun and changes every morning. Sadly, we were at the hotel during pool renovations which we were not informed about during check-in. In general, I feel like we spent a lot of time in the lobby complaining.. We were put in a loud room, the main pool was closed, the hotel was noisy with construction. They compensated us with 1 day of all inclusive. Not satisfying in our opinion.

    Reviewed September 28, 2018

    Hola, Mira! Please accept our apologies for any inconveniences We are currently working in the hotel´s water system to provide hot water to the swimming pool and to assure no future issues with the hot water occur in any room. We want to do everything in our power to satisfy all our guests at the earliest practicable time, the purpose of this improvement is to offer a better experience and fulfill all your needs

    Responded October 02, 2018
    Privilege Aluxes - Adults Only
    5.2
    Massimiliano from Italy
    Couple
    Stayed 2 nights in March 2017

    not enough”

    overpriced and low quality

    Reviewed March 16, 2017
    8.8
    Excellent
    Elise from Australia
    Couple
    Superior
    Stayed 1 night in June 2016

    Excellent customer service ”

    After a few issues with our accommodation the staff went above and beyond to look after us and improve our experience. Beautiful hotel and the location is fantastic.

    Reviewed June 22, 2016
    7.3
    Very good
    Amanda from United States
    Family with teens
    Deluxe Suite
    Stayed 7 nights in December 2014

    Isla stay”

    Location, room size,beach

    Positives were location, beach, size of rooms and staff. Negatives were quality of food, pillowcases were like hard plastic, beach towels smelled terrible. Would not recommend all inclusive as the breakfast was just fair and there are so many good restaurants in Isla!

    Reviewed January 10, 2015
    10.0
    Exceptional
    Gillian from Australia
    Couple
    Standard
    Stayed 2 nights in August 2014

    Excellent”

    Room luxurious, environment great vibe, service outstanding

    Fantastic

    Reviewed August 29, 2014
    8.7
    Excellent
    NA from South Korea
    Couple
    Superior
    Stayed 1 night in November 2012

    Conveniently located, easy access to the port ”

    friendly staff, a nice swimming pool, a spacious room with a balcony
    Reviewed June 19, 2013
    10.0
    Exceptional
    AVISHAI from Israel
    Couple
    Stayed 2 nights in September 2012

    Lovely hotel and service with a smile”

    everything

    it was excellent hotel

    Reviewed October 15, 2012
    10.0
    Exceptional
    Tom from Israel
    Couple
    Deluxe Suite
    Stayed 4 nights in September 2012

    Perfect suits and increable resort!! - it's a must”

    The pool was amazing and also the private beach.. Basiclly everything was just like heaven!

    This resort is one of the best hotels we have been in... Who evers visit isla mujeres must stay in this hotel, and the prices are not that high for such executive hotel

    Reviewed October 03, 2012
    9.0
    Exceptional
    Heikki from Finland
    Couple
    Standard
    Stayed 2 nights in August 2012

    A high-end resort”

    Great location, beautiful beach, good service

    The hotel is located at the Northern end of Isla Mujeres, Mexico. The staff is nice and the rooms are great. The hotel restaurant by the beach is not bad, either. The hotel also has a nice pool with a pool bar.

    Reviewed August 20, 2012
    9.0
    Exceptional
    Olivia from Australia
    Couple
    Superior
    Stayed 2 nights in July 2012

    Great hotel & location, value for money.”

    Good location, great food and service.

    Privliges aluxes at isla mujeres exceeded our expectations. The hotel room was new, superior room a little small. Food was great best we had in Mexico and cheap prices. Highly recommend the restaurant by the beach for lunch and dinner. Upgrading rooms was well worth the money and recommend all Inclusive if you are a drinker. Beach was a true Mexican experience and very romantic also good for families. Highly recommend privileges when traveling to isla mujeres.

    Reviewed August 03, 2012
    10.0
    Exceptional
    Elana from Canada
    Couple
    Standard
    Stayed 2 nights in January 2012

    Gorgeous beach front & great amenities!”

    private jacuzzi and free room service breakfast

    Great stay. very romantic!! had a great time. Rooms are new, contemporary and air conditioned pool is gorgeous and has nice poolside lounges and gardens only drawback is one side of the hotel faces a graveyard but still very close to the beach!

    Reviewed January 26, 2012
    10.0
    Exceptional
    Richard from United States
    Couple
    Standard
    Stayed 6 nights in December 2011

    Better than expected”

    Nicely designed rooms and great location

    what a pleasant surprise! rooms are spacious and comfortable with a soothing modern design theme. my wife loved the shower/bath configuration. the grounds are lovely and the pools are sparkling clean, however, not heated. nice for a quick dip but a little too cold for us. the breakfast choices were all great and the service was outstanding. very convenient to the ferry from cancun. the beach is just across the street. very short walk to shopping, cafes and restaurants. we will definitely be back!!

    Reviewed December 27, 2011
    8.3
    Excellent
    helen from United States
    Solo traveler
    Standard
    Stayed 1 night in November 2011

    Beautiful hotel right on the beach.”

    Elegant contemporary designed rooms. Hugh outdoor jacuzzi on private deck. Spotless.

    i would go back to this hotel in a minute! beautifully designed rooms. super comfortable bed. elegant appointments. friendly helpful service. great location. relaxed 'bed' seating on the beach to enjoy the sunset. great complimentary breakfast in the morning with expresso if you like. pools and spa services. the only disadvantage in my case was they upgraded my room and my view was of the local, colorful cemetery! which turn out to be ok, since it was very quiet and i could take my outdoor jacuzzi in peace and privacy. and the price was very reasonable, particularly by booking online.

    Reviewed December 10, 2011
    8.3
    Excellent
    Daniel from United States
    Couple
    Standard
    Stayed 3 nights in November 2011

    Excellent location, lovely views, superb service”

    location, beach access, friendly service

    This hotel exceeded our expectations by far! I gotta say I was a bit skeptical at first because the cost was fairly inexpensive, but once we saw our room I was quite impressed. The room was very modern in design and had a huge balcony with a lovely view of the ocean. The bathroom was very large, clean and comfortable. We got the breakfast only option because we heard there were many good restaurants on the island. The breakfast buffet at the hotel was awesome. So many options! And everything was delicious. We tried the Thai restaurant at the hotel one night, and that was also very good. The hotel is located on the northwest side of the island, within walking distance to all the shops, bars and restaurants. Playa Norte is also nearby, which is a beautiful beach, where you can walk like a half mile into the water and the water still comes up to your waist! My one and ONLY complaint about the hotel is the front desk staff. When we checked in, they basically told us our room numbers and gave us our keys. No explanation of the hotel grounds, no suggestions on where to go or what to see. Nothing. I'm used to checking in and getting a quick breakdown of where everything is located in the hotel. But I had to ask them where my room was located, where to get beach towels, where to get the breakfast buffet, etc. They were in no way "rude," but it was just slightly annoying having to ask a million questions. I absolutely plan on coming back to Isla Mujeres in the future, and I will definitely stay at Privilege Aluxes. I will recommend it to all my friends, as well.

    Reviewed November 29, 2011
    9.3
    Exceptional
    Vigdis from Norway
    Solo traveler
    Standard
    Stayed 6 nights in October 2011

    Nice hotel, great location”

    Spacious and clean rooms, good service, right next to the best beach in Isla Mujeres

    This is a very good choice if you want a comfortable stay in Isla Mujeres. The hotel is practically ON the north beach, which is the best beach on the whole island. The staff were very nice and helpful with everything - no exeptions. I was greeted with a welcome drink upon arrival, and quickly given a new room when it turned out that the one originally assigned to me was not ready. The food in the restaurants were good, and the pool has a swim-up bar which were very popular with the guests. Also, I recommend pampering yourself a bit in the hotel SPA, they offer different treatments and massages at good prices - well worth it! My only complaint about this hotel is that I could not for the life of me get the wireless network to function on my laptop or my iPhone. There are two computers in the reception if you really need to get online, but it would have been more convenient to be able to do this in my room. However, I was on vacation and could live with no checking my e-mail every day.

    Reviewed October 20, 2011
    6.3
    Good
    YRON from Israel
    Couple
    Standard
    Stayed 1 night in August 2011

    nice”

    free jacuzzi and beautiful pool

    nice clean hotel, spacious rooms and stunning pool free internet everywhere really good hotel

    Reviewed September 01, 2011
    8.7
    Excellent
    Judith from Canada
    Couple
    Superior
    Stayed 3 nights in February 2011

    Sleek, new hotel in a great location.”

    Large rooms, beautiful pool and pool chairs, great beach chairs and nice beach.

    The hotel is clean, sleek and quiet. We were upgraded to a suite which was huge. The king bed was comfortable, the bath had both a shower and jet tub and the living area was very large. A lounge chair on the balcony instead of two upright chairs would have been appreciated. The pool is lovely with very comfortable pool chairs and the beach is also nice with lots of chairs. Other than that, we would highly recommend this hotel. It is within walking distance of 100's of restaurants, shops and the grocery store.

    Reviewed March 02, 2011
    7.0
    Very good
    Marieke from Malaysia
    Couple
    Standard
    Stayed 4 nights in February 2011

    good location service with a smile but very noisy”

    very friendly, close to beach, restaurants, shops and ferry

    The first 2 nights were a drama as we were on the left wing and located next to a bar, busy street with cars and next to school. I needed ear plugs! After my complaint, that the reception admitted they organised a lovely quiet room on the other side. The service is great and they go out of their way. If you are looking for a Mexican experience this is NOT the place! Very very touristy!

    Reviewed February 22, 2011
    9.7
    Exceptional
    Bob from United States
    Solo traveler
    Deluxe Suite
    Stayed 7 nights in November 2010

    hard to beat, highly recommend”

    newness, design, cleanliness
    only con was mini bar stocked without my request mid stay and attempt to charge me at checkout although I had not used it. problem was cleared up in short order

    beautiful, modern rooms,upper floor ocean view was very nice. friendly staff, very good breakfast buffet, best beach location, attentive beach staff. top 3 hotel on island.

    Reviewed December 07, 2010
    8.3
    Excellent
    Kyubae from South Korea
    Couple
    Superior
    Stayed 1 night in August 2010

    good choice in isla mujeres”

    location
    staff

    It feels little too much like a condo than hotel, but overall it's pretty good. The location is superb. right in front of the beautiful beach. In fact, the beach here is thousand time better than beaches in main Cancun. We went with all inclusive option, and we are quite satisfied with our choice. They offer 3 restaurants + poolside bar, also includes mini bar, altough they'll only restock'em daily.

    Reviewed September 01, 2010
    12
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    • Exceptional location
    • Tulum Avenue