Free Wi-Fi
ProfilHotels Mercur Hotel
Vester Farimagsgade 17., Tivoli, Copenhagen, Denmark, 1606 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
40 meters to public transportation
Located in heart of Copenhagen
Currency exchange
Free Wi-Fi in all rooms!
Daily housekeeping
Facilities
Bicycle rental
Pets allowed
Car park
Free Wi-Fi in all rooms!
Luggage storage
Great location, comfortable room”
This hotel is well located in Copenhagen. It is across the street from public transportation and within walking distance of Tivoli. The room was clean, the bed was very comfortable, and the staff was very attentive and helpful. The only caveat is that if you are not used to living in a city, there is some street noise, slight traffic, not partying. It didn't bother me and my husband but it might bother some people who live in quiet areas. Also, if you are going in the summer, you might want to check on the temps, there is no AC in the hotel. However, we went in mid-September and were fine.
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Dear Marian, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Amazing hotel in centre of Copenhagen ”
Super!!! Position perfect, 400 Mt from stroget, central Station, Tivoli amusements Park. Perfect clean, receptionists and personal very kind and helpful. The right choice to visit Copenhagen. Room spacious and clean. Breakfast complete, buffet with sweet and salt. I'm very satisfied
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Dear Chiara, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Pleasant Surprise.”
I did a lot of research to find this hotel. Most hotels offering the same size room are 50% more expensive. I would suggest paying a few dollars more to get the breakfast buffet, as food is $$$$ in Copenhagen. The bed was comfortable. The bathroom had 4 star towels. The shower was strong, and plenty of hot water. A small bathroom, but functional. Americans aren't familiar with this hotel chain. It over-delivered for the price. We'd go back.
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Dear Daniel, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Excellent clean room & front desk service ”
only 5 minutes walk from central station. near tivoli gardens, shopping areas and big variety of restaurants in the area. hotel only serves breakfast. comfortable clean beds. good double glazing cut out traffic noise as the hotel is on a busy thoroughfare. only downside was the traffic noise all night when the window was opened. i would happily make a return visit but would ask for a room at the back of the hotel. i had to phone hotel prior to my visit to specify a twin room as the room type on the agoda site was double or twin and there was no box to specify which - an annoying omission!
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First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Value For Money! Good location!”
My room was spacious and clean. Location is also pretty central. About 10 mins walk from Copenhagen central station and near prominent sites like Tivoli and Stroget. Internet connection is also stable and relatively fast. It will be good if bottled water is provided though, but not a big issue. Overall, a pleasurable stay!
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First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Decent hotel with great location”
If you want a decent hotel near Tivoli gardens and the main train station, this is ideal as near to both. Reception and breakfast staff friendly and efficient and breakfast pretty good overall. Room size not the biggest but this seems standard for Scandinavia. If you can, choose a room not facing the street as there is an even nearer train station just a few yards away and even with the window shut, you can hear it.
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First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Superb location and hospitality!”
Beforehand, i did sent email to their customer service and due to time differences prior to my stay and that email was sent at Denmark's time around 3am. To my amazement, they replied it immediately. And upon check-in, everything was smooth and the receptionist was very friendly and helpful. My room number was 603 and has pleasant view of Copenhagen city. It has balcony and very clean. Although it is directly next to a train station, i had no problem sleeping soundly at night/morning. There's hairdryer inside the toilet and all basic necessities. I like the bed and those soft and large pillows :) In the morning, breakfast was good with varieties of healthy foods and juices. I love those teabags with excellent flavours for my morning appetite boost. There's a long table facing outside the street with high stools, its great for single traveller like me and do some light reading while having breakfast. Upon checkout, the receptionist, named Signe-she was very helpful in getting a taxi.
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Dear Norafidah, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. A true pleasure to read your very comprehensive review with lots of great feedback, that I am sure other guests will appreciate a lot. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Excellent location”
3min walk to bus and train station and 7min walk to Central Station. Room is spacious with balcony. We were initially concerned with train noise from reviews but this was not the case, unless you are a light sleeper. Nonetheless, the room comes with earplugs! Also has many supermarkets nearby! And plus point is it's location which is just walking distance to Tivoli. Great hotel.
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Dear Mohamed, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Very friendly staff”
We are teavelers from Abu dhabi and i might say, staying in Mercur hotel is the best! Price is affordable. Room is very clean. And the staff is very helpful. Hotel is very accesisible to kobenhavn central train station.
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First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Party Hotel”
The only problem I had staying here was the number of unruly guests. Different rooms arriving back at different times and continuing to celebrate with loud music and smoking in the halls. Midnight. 3am. 5am. Including a fight in the hallway outside our door. The hotel itself and the staff are wonderful and I can't fault them. I called reception regarding the fight and they were quick to dispel it. I may have just been unlucky with my weekend stay. However, I think I would stay further outside Copenhagen central area next time we visit.
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Dear Susan, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is very unfortunate to hear about your experiences with noise and problems from other guests during your stay. I was also informed by the Front Desk team the next day. I really appreciate that you informed the team during your stay, so they could stop or at least try to stop the problems. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Nevertheless, I deeply hope you would give the hotel and our great location another try. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Great location & smallish rooms”
We had one night and 1.5 days to explore Copenhagen between train & flight; this hotel was perfect for our needs. Across the road is the Tivoli Garden (must see for a couple hours!), Walking Street is 5 minutes away (great shopping, restaurants, people watching) - and the side streets are also great, and the University area.
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First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Fantastic !”
great personality, really friendly staff. Well done Copenhagen Mercur. Awesome hotel.
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First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
fantastic location but small room”
The rate of this hotel is reasonable esp when it includes breakfast. Staff in this hotel is friendly and helpful. Room are a bit small - size is not eonough to even open your luggage unless you put your luggage on the bed itself. We arrived very early in the morning but the staff allowed us to check in without any extra charge which is great after a long flight from Melbourne to Copenhagen via Bangkok. Location is great for anywhere in Copenhagen. We even take 7 hrs (to and fro) by train plus bus to Legoland. It is also within walking distance from the Central Train station. We walked to two of the palaces.
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First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Good amenities but pick you room”
This hotel was reasonably priced and in a good location for central station and Tivoli. However I was allocated a room at the front of the building with full exposure to a busy intersection with the noise of trains and traffic and sun glaring in the window. The staff were very accommodating and helped me to achieve a room at the back of the building which was amazingly quiet by comparison- recommend asking for a rear facing room when you book!
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Dear Judith, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Great to hear that the Front Desk staff helped you get another room facing the backyard and tennis court. It would be such a pleasure to welcome you back at our hotel in the future. With much appreciation, David Simpson, Guest Relations
Excellent Location”
If you are using local transportation in copenhagen. Then this is the place for you. Close to Tivoli garden and most of the attractions.
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Dear Komal, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Nice Hotel in the Center of Copenhagen”
Hotel is located near the central station. You can easily walk Tivoli and it is near the City Sighteseeing Bus tour. Hotel room is nice and offers very good breakfast..Hotel staffs are also nice and helpful.
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Big beautiful room near central station ”
Soft big bed, tub n shower, toiletries, kettle, coffee, tea, daily housekeeping n friendly and helpful staff! Awesome! Dilemma (cons): facing train tracks (nice view of city!) that screeched metal on metal all day and some at night. Double glazed window blocked all the noise! On warmer nights(not a lot in Denmark)I turned the small fan on. No AC. Restaurants and convenience stores nearby. 10 mins walk to Tivoli.
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Dear Emanuel, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
LOCATION LOCATION LOCATIONO”
At the very centre of the city. 5 min walk from the Main Station. 2min walk from Tivoli; 5 min walk from Hard Rock Cafe; Walking distance from all touristic attractions; 20 min walk from Nyvah. Very easily accessible from the Airport. Restaurants and markets in near area. Clean rooms and helpful staff. Decent breakfast (be very accurate with time. breakfast closes at 10:00 sharp)
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Dear Nena, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
centrally location, good staff performance”
The hotel is centrally location, walking distance to Tivoli and attractions in Copenhagen. The rooms are clean and nice and breakfast is ok.
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First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Glad we choose this hotel..”
Lovely staff, warm welcoming. Room small but perfect, comfortable beds, we had our own balcony to see Copenhagen city. It was really really cold outside, -12. Tried to venture out as much as possible. Room was lovely and toasty all the time. Free wifi. English channels on tv. All and all lovely stay. Definitely recommend.
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Dear Michelle, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations