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ProfilHotels Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Hotel

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7.8

Very good

681 reviews

681 reviews

Housekeeping20
Breakfast17
View5

Everything is good with this hotel especially the location as it is located right in front of the train station.

ZHENG
- Jun 26, 2018
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Tivoli Gardens 520 m
Ny Carlsberg Glyptotek 780 m
The National Museum of Denmark 830 m
Christiansborg Slot 980 m
Rundetaarn 1.0 km
Rosenborg Castle 1.4 km
Nyhavn 1.9 km
Our Saviour's Church 2.0 km
Christiania 2.3 km
The Little Mermaid 3.0 km
Nearby landmarks
Vesterport S-Train Station 40 m
Q-Park Vesterport, Niveau 2 80 m
Palads Cinema 110 m
Open air 120 m
Renes Brasserie & Restaurant 170 m
Pumpehuset 170 m
Boomtown 210 m
Nyropsgade 210 m
Steno Apotek 240 m
Copenhagen Visitor Service 250 m
Free Wi-Fi

ProfilHotels Mercur Hotel

Vester Farimagsgade 17., Tivoli, Copenhagen, Denmark, 1606 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 40 meters to public transportation

  • Located in heart of Copenhagen

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Facilities

Front desk [24-hour]

Bicycle rental

Pets allowed

Car park

Fitness center

Tennis court

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Copenhagen every 13 minutes on Agoda.com
Value for money7.4
Distance to city center0.7 Km
Location rating8.7
Nearest airportCopenhagen Airport (CPH)
Distance to airport7.7 km

Rooms available at ProfilHotels Mercur Hotel

Double or Twin Room
...
  • Room size: 18 m²/194 ft²
  • Balcony/terrace
  • 1 double bed or 2 single be...
Enter dates to see prices
Triple Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds and 1 sofa be...
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Deluxe Family Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Single Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Standard Twin Room Four
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Superior King Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Double Room for Single Use
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior King Room Six
...
  • Room size: 72 m²/775 ft²
  • Shower
  • 2 king beds and 2 sofa beds
Enter dates to see prices
Standard Queen Room Four
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Family Two Bedroom Suite
...
    Enter dates to see prices

    Frequently asked questions

    Does ProfilHotels Mercur Hotel have a hot tub?

    ProfilHotels Mercur Hotel does not have a hot tub.

    What time is check-in and check-out at ProfilHotels Mercur Hotel?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to ProfilHotels Mercur Hotel?

    For those who wish to drive their own cars, ProfilHotels Mercur Hotel has a car park that's close to the hotel. Parking is available for a fee of 190 DKK per day. If you're looking for an easy way to get around Copenhagen with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at ProfilHotels Mercur Hotel?

    Start your mornings right, with the continental and buffet breakfast options offered at ProfilHotels Mercur Hotel. Adults can enjoy breakfast offered with an additional charge of 120 DKK if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at ProfilHotels Mercur Hotel?

    ProfilHotels Mercur Hotel features an on-site restaurant for your dining convenience.

    What is the smoking policy at ProfilHotels Mercur Hotel?

    ProfilHotels Mercur Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to ProfilHotels Mercur Hotel?

    The closest train, metro, or bus station is Vesterport S-Train Station, 40 m away from ProfilHotels Mercur Hotel.

    What restaurants are nearby ProfilHotels Mercur Hotel?

    ProfilHotels Mercur Hotel is located in Tivoli, famous for good restaurants such as Ristorante L’Appetito, Pigernes polsebar and Kop Amok.

    What popular shopping places are close to ProfilHotels Mercur Hotel?

    Located in the Tivoli area, ProfilHotels Mercur Hotel is close to great shopping choices like Artium, Danart and The Food Cooperative.

    What are popular attractions near ProfilHotels Mercur Hotel?

    Guests at ProfilHotels Mercur Hotel can easily visit Tivoli Gardens, Ny Carlsberg Glyptotek and Copenhagen Central Station located in the Tivoli area.

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    Explore the neighborhood

    What people love about ProfilHotels Mercur Hotel

    • 8

      Very good
      Location

      "Everything is good with this hotel especially the location as it is located right in front of the train station."

      ZHENG

      |

      June 26, 2018

    • 10

      Exceptional

      "Will definitely stay here again."

      Irene

      |

      March 2, 2020

    • 10

      Exceptional
      Location

      "Best Location, near Tivoli, with Tennis court, very accomodating staffs."

      Jarwin

      |

      October 17, 2018

    Property ranking|Compared to 419 Copenhagen properties
    See all rankings
    Room comfort score
    7.4/10
    Location score
    8.7/10
    Value for money score
    7.4/10
    Service score
    8/10
    Better than
    98
    %
    of Copenhagen properties
    Better than
    90
    %
    of Copenhagen properties
    Better than
    89
    %
    of Copenhagen properties
    Better than
    87
    %
    of Copenhagen properties
    Overall rating:

    7.8

    Very good
    681 reviews
    Cleanliness
    7.9
    Facilities
    7.1
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    It was nice they provided earplugs.
    Elissa from Australia
    Group
    More about ProfilHotels Mercur Hotel

    More about ProfilHotels Mercur Hotel

    ProfilHotels Mercur Hotel is one of Copenhagen's best located hotels for business and leisure guests. The hotel offers 109 well-furnished guestrooms, all equipped with modern amenities to ensure guests' satisfaction. In-room facilities include a television, telephone, hair dryer, and in-house movies. All guests staying at this superb Copenhagen hotel can enjoy all the modern facilities offered by the hotel, such as porter service, wake-up calls, safe deposit boxes, and a bar. With top-class business facilities, including Internet access and conference rooms, this hotel is the perfect choice for business travelers. The combination of Copenhagen's rich culture with modern conveniences and superb service makes this hotel stand out. Please enter your preferred dates of stay and submit our online booking form to make a reservation at the ProfilHotels Mercur Hotel.

    Show more
    Amenities and facilities
    Very good
    Facilities

    7.1

    Most talked about facilities

    Breakfast

    38 mentions

    Housekeeping

    18 mentions

    Internet

    7 mentions

    View

    2 mentions

    Languages spoken

    • English
    • Danish
    • German
    • Norwegian
    • Swedish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Tennis court

    Cleanliness and safety

    • Body thermometer
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Hand sanitizer
    • Hygiene certification
    • Staff trained in safety protocol
    • Sterilizing equipment

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Grocery delivery
    • Kitchen
    • Room service [24-hour]

    Services and conveniences

    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Food delivery
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Kids meal

    Access

    • Cat-friendly
    • Dog-friendly
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Bicycle parking
    • Car park [charges apply]
    • Car park [nearby]
    • Rental car
    • Taxi service

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Blackout curtains
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • Private bathroom
    • Satellite/cable channels
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Continental
    • Vegetarian
    • Gluten-free
    • Buffet
    Location
    Vester Farimagsgade 17., Tivoli, Copenhagen, Denmark, 1606
    Excellent
    Location

    8.7

    Airports

    • Copenhagen Airport (CPH)
      7.7 km 24 min drive
    • Roskilde Airport (RKE)
      28.8 km

    Public transportation

    • Vesterport S-Train Station
      40 m
    • Copenhagen Central Train Station
      460 m

    Hospital or clinic

    • Steno Apotek
      240 m

    Shopping

    • Torvehallerne
      950 m

    Convenience store

    • On-site

    Cash withdrawal

    • ATM
      100 m
    What's nearby

    Popular landmarks

    • Tivoli Gardens
      520 m
    • Ny Carlsberg Glyptotek
      780 m
    • The National Museum of Denmark
      830 m
    • Christiansborg Slot
      980 m
    • Rundetaarn
      1.0 km
    • Rosenborg Castle
      1.4 km
    • Nyhavn
      1.9 km
    • Our Saviour's Church
      2.0 km
    • Christiania
      2.3 km
    • The Little Mermaid
      3.0 km

    Nearby landmarks

    • Vesterport S-Train Station
      40 m
    • Q-Park Vesterport, Niveau 2
      80 m
    • Palads Cinema
      110 m
    • Open air
      120 m
    • Renes Brasserie & Restaurant
      170 m
    • Pumpehuset
      170 m
    • Boomtown
      210 m
    • Nyropsgade
      210 m
    • Steno Apotek
      240 m
    • Copenhagen Visitor Service
      250 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-17 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Distance from city center0.7 Km

    Extras

    • Breakfast charge (unless included in room price)120 DKK

    The property

    • Number of restaurants1
    • Number of rooms 109
    • Room voltage220

    Parking

    • Daily parking fee190 DKK

    Reviews of ProfilHotels Mercur Hotel from real guests

    Provided by verified guests of Agoda
    7.8
    /
    10
    Cleanliness7.9
    Facilities7.1
    Location8.7
    Room comfort and quality7.4
    Service8.0
    Value for money7.4
    High score for Copenhagen
    Rating
    9+ Exceptional (78)
    8-9 Excellent (58)
    7-8 Very Good (100)
    6-7 Good (30)
    <6 Below Expectation (56)
    Time of the year
    Mar - May (65)
    Jun - Aug (95)
    Sep - Nov (80)
    Dec - Feb (82)
    Don't miss out!Users are booking a place in Copenhagen every 13 minutes on Agoda.com
    All guests (681)
    All room types
    All languages

    Show reviews that mention 

    Showing 322 verified guest comments
    12345
    9.6
    Exceptional
    Marian from United States
    Couple
    Double or Twin Room
    Stayed 3 nights in September 2018

    Great location, comfortable room”

    This hotel is well located in Copenhagen. It is across the street from public transportation and within walking distance of Tivoli. The room was clean, the bed was very comfortable, and the staff was very attentive and helpful. The only caveat is that if you are not used to living in a city, there is some street noise, slight traffic, not partying. It didn't bother me and my husband but it might bother some people who live in quiet areas. Also, if you are going in the summer, you might want to check on the temps, there is no AC in the hotel. However, we went in mid-September and were fine.

    Reviewed September 20, 2018

    See room deals

    Dear Marian, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations

    Responded September 28, 2018
    ProfilHotels Mercur Hotel
    10.0
    Exceptional
    CHIARA from Italy
    Group
    Triple Room
    Stayed 6 nights in April 2018

    Amazing hotel in centre of Copenhagen ”

    Super!!! Position perfect, 400 Mt from stroget, central Station, Tivoli amusements Park. Perfect clean, receptionists and personal very kind and helpful. The right choice to visit Copenhagen. Room spacious and clean. Breakfast complete, buffet with sweet and salt. I'm very satisfied

    Reviewed April 15, 2018

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    Dear Chiara, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations

    Responded April 25, 2018
    ProfilHotels Mercur Hotel
    9.2
    Exceptional
    Daniel from United States
    Couple
    Double or Twin Room
    Stayed 4 nights in April 2018

    Pleasant Surprise.”

    I did a lot of research to find this hotel. Most hotels offering the same size room are 50% more expensive. I would suggest paying a few dollars more to get the breakfast buffet, as food is $$$$ in Copenhagen. The bed was comfortable. The bathroom had 4 star towels. The shower was strong, and plenty of hot water. A small bathroom, but functional. Americans aren't familiar with this hotel chain. It over-delivered for the price. We'd go back.

    Reviewed April 26, 2018

    See room deals

    Dear Daniel, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations

    Responded May 08, 2018
    ProfilHotels Mercur Hotel
    9.3
    Exceptional
    Joan from Ireland
    Business traveler
    Stayed 1 night in May 2012

    Excellent clean room & front desk service ”

    Close to station

    only 5 minutes walk from central station. near tivoli gardens, shopping areas and big variety of restaurants in the area. hotel only serves breakfast. comfortable clean beds. good double glazing cut out traffic noise as the hotel is on a busy thoroughfare. only downside was the traffic noise all night when the window was opened. i would happily make a return visit but would ask for a room at the back of the hotel. i had to phone hotel prior to my visit to specify a twin room as the room type on the agoda site was double or twin and there was no box to specify which - an annoying omission!

    Reviewed May 25, 2012

    See room deals

    First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor

    Responded December 16, 2019
    ProfilHotels Mercur Hotel
    8.8
    Excellent
    Li from Singapore
    Solo traveler
    Double or Twin Room
    Stayed 3 nights in February 2017

    Value For Money! Good location!”

    My room was spacious and clean. Location is also pretty central. About 10 mins walk from Copenhagen central station and near prominent sites like Tivoli and Stroget. Internet connection is also stable and relatively fast. It will be good if bottled water is provided though, but not a big issue. Overall, a pleasurable stay!

    Reviewed February 20, 2017

    See room deals

    First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor

    Responded December 16, 2019
    ProfilHotels Mercur Hotel
    9.2
    Exceptional
    david from United Kingdom
    Couple
    Double or Twin Room
    Stayed 4 nights in July 2017

    Decent hotel with great location”

    If you want a decent hotel near Tivoli gardens and the main train station, this is ideal as near to both. Reception and breakfast staff friendly and efficient and breakfast pretty good overall. Room size not the biggest but this seems standard for Scandinavia. If you can, choose a room not facing the street as there is an even nearer train station just a few yards away and even with the window shut, you can hear it.

    Reviewed July 23, 2017

    See room deals

    First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor

    Responded December 16, 2019
    ProfilHotels Mercur Hotel
    9.2
    Exceptional
    Norafidah from Malaysia
    Solo traveler
    Double or Twin Room
    Stayed 2 nights in July 2019

    Superb location and hospitality!”

    Beforehand, i did sent email to their customer service and due to time differences prior to my stay and that email was sent at Denmark's time around 3am. To my amazement, they replied it immediately. And upon check-in, everything was smooth and the receptionist was very friendly and helpful. My room number was 603 and has pleasant view of Copenhagen city. It has balcony and very clean. Although it is directly next to a train station, i had no problem sleeping soundly at night/morning. There's hairdryer inside the toilet and all basic necessities. I like the bed and those soft and large pillows :) In the morning, breakfast was good with varieties of healthy foods and juices. I love those teabags with excellent flavours for my morning appetite boost. There's a long table facing outside the street with high stools, its great for single traveller like me and do some light reading while having breakfast. Upon checkout, the receptionist, named Signe-she was very helpful in getting a taxi.

    Reviewed July 11, 2019

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    Dear Norafidah, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. A true pleasure to read your very comprehensive review with lots of great feedback, that I am sure other guests will appreciate a lot. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations

    Responded July 12, 2019
    ProfilHotels Mercur Hotel
    8.8
    Excellent
    Mohamed from Singapore
    Couple
    Double or Twin Room
    Stayed 3 nights in November 2018

    Excellent location”

    3min walk to bus and train station and 7min walk to Central Station. Room is spacious with balcony. We were initially concerned with train noise from reviews but this was not the case, unless you are a light sleeper. Nonetheless, the room comes with earplugs! Also has many supermarkets nearby! And plus point is it's location which is just walking distance to Tivoli. Great hotel.

    Reviewed December 04, 2018

    See room deals

    Dear Mohamed, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations

    Responded December 14, 2018
    ProfilHotels Mercur Hotel
    9.6
    Exceptional
    Geraldine from Philippines
    Couple
    Double or Twin Room
    Stayed 2 nights in December 2016

    Very friendly staff”

    We are teavelers from Abu dhabi and i might say, staying in Mercur hotel is the best! Price is affordable. Room is very clean. And the staff is very helpful. Hotel is very accesisible to kobenhavn central train station.

    Reviewed December 27, 2016

    See room deals

    First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor

    Responded December 16, 2019
    ProfilHotels Mercur Hotel
    9.6
    Exceptional
    SUSAN from United Kingdom
    Couple
    Double or Twin Room
    Stayed 3 nights in February 2018

    Party Hotel”

    The only problem I had staying here was the number of unruly guests. Different rooms arriving back at different times and continuing to celebrate with loud music and smoking in the halls. Midnight. 3am. 5am. Including a fight in the hallway outside our door. The hotel itself and the staff are wonderful and I can't fault them. I called reception regarding the fight and they were quick to dispel it. I may have just been unlucky with my weekend stay. However, I think I would stay further outside Copenhagen central area next time we visit.

    Reviewed February 26, 2018

    See room deals

    Dear Susan, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is very unfortunate to hear about your experiences with noise and problems from other guests during your stay. I was also informed by the Front Desk team the next day. I really appreciate that you informed the team during your stay, so they could stop or at least try to stop the problems. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Nevertheless, I deeply hope you would give the hotel and our great location another try. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations

    Responded March 05, 2018
    ProfilHotels Mercur Hotel
    8.3
    Excellent
    Deborah from United States
    Couple
    Stayed 1 night in November 2011

    Great location & smallish rooms”

    location (close to the Central Train Station), value for money, very helpful staff!

    We had one night and 1.5 days to explore Copenhagen between train & flight; this hotel was perfect for our needs. Across the road is the Tivoli Garden (must see for a couple hours!), Walking Street is 5 minutes away (great shopping, restaurants, people watching) - and the side streets are also great, and the University area.

    Reviewed November 15, 2011

    See room deals

    First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor

    Responded December 16, 2019
    ProfilHotels Mercur Hotel
    10.0
    Exceptional
    Noor from Malaysia
    Group
    Triple Room
    Stayed 3 nights in February 2017

    Fantastic !”

    great personality, really friendly staff. Well done Copenhagen Mercur. Awesome hotel.

    Reviewed March 10, 2017

    See room deals

    First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor

    Responded December 16, 2019
    ProfilHotels Mercur Hotel
    8.0
    Excellent
    Sharon from Australia
    Group
    Stayed 2 nights in September 2012

    fantastic location but small room”

    Staff at the hotel are friendly and helpful, Location is near to Stroget - good shopping area, near to the Town Hall, very good location.

    The rate of this hotel is reasonable esp when it includes breakfast. Staff in this hotel is friendly and helpful. Room are a bit small - size is not eonough to even open your luggage unless you put your luggage on the bed itself. We arrived very early in the morning but the staff allowed us to check in without any extra charge which is great after a long flight from Melbourne to Copenhagen via Bangkok. Location is great for anywhere in Copenhagen. We even take 7 hrs (to and fro) by train plus bus to Legoland. It is also within walking distance from the Central Train station. We walked to two of the palaces.

    Reviewed September 21, 2012

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    First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor

    Responded December 16, 2019
    ProfilHotels Mercur Hotel
    8.4
    Excellent
    Judith from Australia
    Solo traveler
    Single Room
    Stayed 3 nights in July 2018

    Good amenities but pick you room”

    This hotel was reasonably priced and in a good location for central station and Tivoli. However I was allocated a room at the front of the building with full exposure to a busy intersection with the noise of trains and traffic and sun glaring in the window. The staff were very accommodating and helped me to achieve a room at the back of the building which was amazingly quiet by comparison- recommend asking for a rear facing room when you book!

    Reviewed July 09, 2018

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    Dear Judith, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Great to hear that the Front Desk staff helped you get another room facing the backyard and tennis court. It would be such a pleasure to welcome you back at our hotel in the future. With much appreciation, David Simpson, Guest Relations

    Responded July 10, 2018
    ProfilHotels Mercur Hotel
    10.0
    Exceptional
    Komal from India
    Couple
    Double or Twin Room
    Stayed 2 nights in October 2018

    Excellent Location”

    If you are using local transportation in copenhagen. Then this is the place for you. Close to Tivoli garden and most of the attractions.

    Reviewed October 19, 2018

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    Dear Komal, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations

    Responded October 19, 2018
    ProfilHotels Mercur Hotel
    10.0
    Exceptional
    Darwin from United Arab Emirates
    Couple
    Double or Twin Room
    Stayed 2 nights in December 2019

    Nice Hotel in the Center of Copenhagen”

    Hotel is located near the central station. You can easily walk Tivoli and it is near the City Sighteseeing Bus tour. Hotel room is nice and offers very good breakfast..Hotel staffs are also nice and helpful.

    Reviewed January 17, 2020

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    8.8
    Excellent
    Emanuel from Canada
    Solo traveler
    Single Room
    Stayed 4 nights in August 2019

    Big beautiful room near central station ”

    Soft big bed, tub n shower, toiletries, kettle, coffee, tea, daily housekeeping n friendly and helpful staff! Awesome! Dilemma (cons): facing train tracks (nice view of city!) that screeched metal on metal all day and some at night. Double glazed window blocked all the noise! On warmer nights(not a lot in Denmark)I turned the small fan on. No AC. Restaurants and convenience stores nearby. 10 mins walk to Tivoli.

    Reviewed August 06, 2019

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    Dear Emanuel, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations

    Responded September 19, 2019
    ProfilHotels Mercur Hotel
    8.8
    Excellent
    Nena from North Macedonia
    Couple
    Double or Twin Room
    Stayed 3 nights in April 2018

    LOCATION LOCATION LOCATIONO”

    At the very centre of the city. 5 min walk from the Main Station. 2min walk from Tivoli; 5 min walk from Hard Rock Cafe; Walking distance from all touristic attractions; 20 min walk from Nyvah. Very easily accessible from the Airport. Restaurants and markets in near area. Clean rooms and helpful staff. Decent breakfast (be very accurate with time. breakfast closes at 10:00 sharp)

    Reviewed April 11, 2018

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    Dear Nena, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations

    Responded April 12, 2018
    ProfilHotels Mercur Hotel
    8.3
    Excellent
    Jesper from Denmark
    Business traveler
    Double or Twin Room
    Stayed 1 night in August 2013

    centrally location, good staff performance”

    location, staff performance

    The hotel is centrally location, walking distance to Tivoli and attractions in Copenhagen. The rooms are clean and nice and breakfast is ok.

    Reviewed August 12, 2013

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    First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor

    Responded December 16, 2019
    ProfilHotels Mercur Hotel
    9.6
    Exceptional
    michelle
    Couple
    Double or Twin Room
    Stayed 2 nights in February 2018

    Glad we choose this hotel..”

    Lovely staff, warm welcoming. Room small but perfect, comfortable beds, we had our own balcony to see Copenhagen city. It was really really cold outside, -12. Tried to venture out as much as possible. Room was lovely and toasty all the time. Free wifi. English channels on tv. All and all lovely stay. Definitely recommend.

    Reviewed March 07, 2018

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    Dear Michelle, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations

    Responded March 12, 2018
    ProfilHotels Mercur Hotel
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