Promenade Hotel Bintulu
Executive Suite - Bed, Promenade Hotel Bintulu in Bintulu
Food and beverages, Promenade Hotel Bintulu in Bintulu
Lobby, Promenade Hotel Bintulu in Bintulu
Exterior view, Promenade Hotel Bintulu in Bintulu
Restaurant, Promenade Hotel Bintulu in Bintulu
Food and beverages, Promenade Hotel Bintulu in Bintulu

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8.5Excellent

5,227 reviews

5,227 reviews

Location 8.9
Cleanliness 8.7
Service 8.6
Value for money 8.5
Facilities 8.3
Room comfort and quality 8.3
See map

8.9Excellent

Location rating score

Excellent location - 2.44 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Farley Supermarket
250 m
Tumbina Hill
480 m
Medan Jaya Discount Store
530 m
Assyakirin Commerce Square
570 m
Closest landmarks
Bintulu Medical Centre
130 m
Watsons
460 m
Guardian
510 m
Sing Kwong (Tg Batu) Supermarket
1.0 km
Pasar Mini
1.1 km
2022

Promenade Hotel Bintulu

Lot 8074, No. 178, Bintulu Sentral, Jalan Kidurong, Bintulu City Center, Bintulu, Malaysia, 97000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bintulu City Center part of Bintulu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bintulu Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Great Breakfast

Great food & dining

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Coffee shop

This property is in high demand!

21 travelers have booked today.

Value for money8.5
Distance to city center5KM
Location rating8.9
Nearest airportBintulu Airport (BTU)
Distance to airport9.4 km

Rooms available at Promenade Hotel Bintulu

Excellent
Room comfort & quality

8.3

Executive Suite
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • 1 double bed or 2 single be...
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Superior Room
...
  • Room size: 21 m²/226 ft²
  • 1 king bed or 2 single beds
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Single room - Deluxe
...
  • Shower
  • 1 single bed
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Superior Single
...
  • Shower
  • 1 single bed
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Room Assigned on Arrival
...
  • Shower
  • 1 single bed
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Triple Standard Room
...
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    Triple Economy Room
    ...
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      Frequently asked questions

      Does Promenade Hotel Bintulu provide laundry services?

      Yes! Promenade Hotel Bintulu offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

      How many rooms does Promenade Hotel Bintulu have?

      Promenade Hotel Bintulu has a total of 183 rooms.

      What was the average room rate for Promenade Hotel Bintulu been in the past month?

      The typical room rate for Promenade Hotel Bintulu in the past month is 218.36 MYR, compared to city's average of 118.89 MYR.

      What payment cards are supported at Promenade Hotel Bintulu?

      Promenade Hotel Bintulu accepts up to 3, with payment card options including MasterCard, American Express, and Visa.

      What is the verified guest review consensus about Promenade Hotel Bintulu's view?

      67.0% of our verified guest critiques have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Promenade Hotel Bintulu down in the review section.

      What is the verified guest review consensus about Promenade Hotel Bintulu's food?

      70.0% of our past customer reviews have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Promenade Hotel Bintulu down in the review.

      What is the typical rating that past Families with young children have given to Promenade Hotel Bintulu?

      Past families with young children that have stayed at this property have given Promenade Hotel Bintulu an average rating of 8.7. You can look up more in depth customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

      What is the average rating that verified Families with older children have given to Promenade Hotel Bintulu?

      Past families with older children that have stayed at this property have given Promenade Hotel Bintulu an average rating of 8.5. You can look into more comprehensive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

      What is the average rating that verified Group travelers have given to Promenade Hotel Bintulu?

      Verified group travelers that have stayed at this property have given Promenade Hotel Bintulu an average rating of 8.7. You can find more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

      What is the closest airport to Promenade Hotel Bintulu?

      The closest airport to Promenade Hotel Bintulu is Mukah Airport, 113.0 km away.

      Is breakfast offered at Promenade Hotel Bintulu?

      Start your days right, with the buffet and continental breakfast options made available at Promenade Hotel Bintulu.

      What people love about Promenade Hotel Bintulu

      • 8.4

        Excellent
        Staff 

        "The staffs are helpful and the facilities are clean and the breakfast are delicious."

        Mohd

        |

        October 2, 2023

      • 10

        Exceptional
        Cleanliness

        "Service, food and hotel room so clean,tidy, detail and warm."

        Sally

        |

        September 15, 2023

      • 8

        Very good
        Location

        "Good Location and affordable price"

        MOHD

        |

        October 20, 2023

      Property ranking|Compared to 84 Bintulu properties
      Room comfort score
      8.3/10
      Location score
      8.9/10
      Room size
      30 sqm.
      Cleanliness score
      8.7/10
      Better than
      98
      %
      of Bintulu properties
      Better than
      87
      %
      of Bintulu properties
      Bigger than
      82
      %
      of Bintulu properties
      Better than
      81
      %
      of Bintulu properties
      More about Promenade Hotel Bintulu

      More about Promenade Hotel Bintulu

      Promenade Hotel Bintulu

      Make everyday special with all that Bintulu has to offer with a stay at Promenade Hotel Bintulu. Keep your options open! Whatever your interests in Bintulu, you'll access them conveniently with a stay at Promenade Hotel Bintulu, just 9.3 km from Bintulu Airport.
      At Promenade Hotel Bintulu, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Bintulu is made even more convenient with the taxi services available at the hotel.
      For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Promenade Hotel Bintulu.
      For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
      All rooms at Promenade Hotel Bintulu are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Promenade Hotel Bintulu are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television available in some selected rooms.
      Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


      Dining and things to do

      Each morning you can start the day with a delicious in-house breakfast offered at Promenade Hotel Bintulu. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Promenade Hotel Bintulu including halal options.
      A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the hotel's shared kitchen.


      Around the property

      Don't miss out on all that Bintulu has to offer! Farley Food Court is located 2.6 km away from the hotel for your convenience. A great and memorable night in Bintulu often starts at Brew73 Degrees Gastropub located 340 m away, where special drinks are served.


      Reasons to stay here

      Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
      Guests who stayed at this hotel have scored it higher than 88% of accommodations in the city.
      According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Bintulu.

      Show less

      Amenities and facilities

      Excellent
      Facilities

      8.3

      Most talked about facilities

      Breakfast

      57 mentions

      Housekeeping

      55 mentions

      Food & Dining

      25 mentions

      Swimming Pool

      12 mentions

      Languages spoken
      • English
      • Chinese [Cantonese]
      • Chinese [Mandarin]
      • Malay
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Cleanliness and safety
      • Body thermometer
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Hand sanitizer
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Bar
      • Breakfast [buffet]
      • Breakfast [continental]
      • Coffee shop
      • Kitchen
      • Restaurant [halal]
      • Restaurants
      • Room service
      • Shared kitchen
      Services and conveniences
      • Air conditioning in public area
      • Concierge
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      • Xerox/fax in business center
      Access
      • CCTV in common areas
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Shuttle service
      • Taxi service
      Available in all rooms
      • Air conditioning
      • Alarm clock
      • Blackout curtains
      • Carpeting
      • Closet
      • Clothes rack
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • Electric kettle
      • Free bottled water
      • Hair dryer
      • In-room safe box
      • Interconnecting room(s) available
      • Internet access – wireless
      • Ironing facilities
      • Mini bar
      • Non-smoking
      • Private bathroom
      • Refrigerator
      • Safety/security feature
      • Satellite/cable channels
      • Seating area
      • Shower
      • Sleep comfort items
      • Slippers
      • Smoke detector
      • Socket near the bed
      • Sofa
      • Soundproofing
      • Streaming service like Netflix
      • Telephone
      • Toiletries
      • Towels
      • Trash cans
      • Wake-up service
      • Wi-Fi [free]
      • Window

      Food and dining

      Breakfast options
      • Halal
      • Buffet
      Restaurants on site
      Peppers Cafe
      • Cuisine: Asian, International
      • Menu: Buffet, A-la-carte

      Location

      Lot 8074, No. 178, Bintulu Sentral, Jalan Kidurong, Bintulu City Center, Bintulu, Malaysia, 97000
      Excellent
      Location

      8.9

      Airports
      • Bintulu Airport (BTU)
        9.4 km
      • Mukah Airport (MKM)
        113.2 km
      Hospital or clinic
      • Bintulu Medical Centre
        130 m
      Convenience store
      • 7 Eleven
        380 m
      Cash withdrawal
      • ATM
        120 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-3 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 4-6 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 7 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      • Reception open until00:00
      Getting around
      • Airport transfer fee50 MYR
      • Distance from city center5KM
      • Travel time to airport (minutes)25
      The property
      • Number of bars/lounges0
      • Number of floors8
      • Number of restaurants1
      • Number of rooms 183
      • Year property opened2014
      • Most recent renovation2014
      Parking
      • Daily parking fee0 MYR

      Reviews of Promenade Hotel Bintulu from real guests

      Provided by verified guests of Agoda
      8.5
      Location8.9
      Cleanliness8.7
      Service8.6
      Value for money8.5
      Facilities8.3
      Room comfort and quality8.3
      High score for Bintulu
      Rating
      9+ Exceptional (524)
      8-9 Excellent (172)
      7-8 Very Good (259)
      6-7 Good (74)
      <6 Below Expectation (122)

      Show reviews that mention 

      Showing 1,151 verified guest comments
      12345
      10.0
      Exceptional
      Rozaki from Malaysia
      Family with teens
      Superior
      Stayed 3 nights in July 2022

      Pleasant stay ”

      The hotel is located near bus terminal, in the middle of business area. There are many restaurants and cafes nearby. Farleys Supermarket is just behind the hotel. Near to Li Hua entrance to Universiti Putra Malaysia so it is covenient for us since we came to Bintulu for our nephew registration at the university. Breakfast at the hotel starts from 6am to 10am, with ample choice of food. Rooms are clean with clean towels, iron is available in the room.

      Reviewed August 02, 2022
      10.0
      Exceptional
      Tan from Malaysia
      Family with young children
      Deluxe
      Stayed 1 night in November 2021

      The 2nd time experience ”

      During my 2nd visit, they free upgrade my room to executive suit for free due to unforeseen reason. Best deal ever. Yabadabadoooooo. And now I’m coming for 3rd visit. There is no other hotel like this in Bintulu. A hotel that you can feel like home. And my nose allergic rhinitis also remain calm during the stay. Good nose means clean environment. I just hope they improve the menu during my next visit. Including their drinks esp coffee. The coffee taste like cheap coffee tho.. better drink minerals water..anyway staff are all friend,y and efficient..

      Reviewed December 28, 2021
      10.0
      Exceptional
      masruroh from Malaysia
      Business traveler
      Superior
      Stayed 2 nights in February 2023

      Good place to stay”

      Good place to stay for travelling, the room is comfy and equip with facilities. The location is perfect, and nearby groceries farley, guardian and eateries, even there are Dobby Infront of hotel.

      Reviewed February 24, 2023

      Dear Masruroh, Thank you for staying at Promenade Hotel Bintulu recently. We hope you had a great stay with us. We look forward to another opportunity to be of service to you again in the near future. Regards, Mohd Nomyni Mohd Yusof Hotel Manager Promenade Hotel Bintulu

      Responded February 27, 2023
      Promenade Hotel Bintulu
      10.0
      Exceptional
      Voon from Malaysia
      Solo traveler
      Superior
      Stayed 1 night in February 2022

      Recommended ”

      The staff are friendly especially the receptionist helping me with my room and give me some information about the place I need to go for food hunting in bintulu. Everything is superb,strategic location, the room is great,clean, the breakfast buffet is great, lot of choices. Overall for the price, really worth it and definitely will came to stay again in my next trip.

      Reviewed February 07, 2022
      10.0
      Exceptional
      Muhammad from Malaysia
      Business traveler
      Superior
      Stayed 1 night in August 2022

      Very worth with the price”

      Booked 1 night for business travel. Location is good, easy to go out for dinner. Room is quite spacious, with working desk available. Shiwer is very nice, hot shower working well. Breakfast choice is ok and can be improved. With the price I paid, this is considered to be very worth!

      Reviewed August 31, 2022
      12345
      This is a popular property. Don't miss out!

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