This property is in high demand!
16 travelers have booked today.
Location rating score
"Always smile and be nice and friendly with customers"
16 travelers have booked today.
310 meters to public transportation
Located in heart of Kota Kinabalu
Free Wi-Fi in all rooms!
|Value for money||7.9|
|Distance to city center||1 km|
|Nearest airport||Kota Kinabalu International Airport (BKI)|
|Distance to airport||6.1 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Promenade Hotel Kota Kinabalu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Promenade Hotel Kota Kinabalu has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.
Halal breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 17 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
Promenade Hotel Kota Kinabalu features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Chinese cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Promenade Hotel Kota Kinabalu. Small or intimate events like graduation parties can also be accomodated. Audio-visual equipment service is offered to help your event go smoothly.
On-site venues and convenient event services make Promenade Hotel Kota Kinabalu an ideal choice for hosting events such as seminars, corporate events and meetings. The 5 venues can accommodate up to 160 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
Promenade Hotel Kota Kinabalu does not permit smoking in any of its rooms, but allows smoking in designated areas.
"The corner room has a superb view."
March 20, 2020
"Well planned, very calm n helpful."
March 19, 2020
"Breakfast OK a good spread."
March 2, 2020
This prominent tropical hotel, located in the Api-Api Center, is situated in central Kota Kinabalu. Promenade Hotel Kota Kinabalu is blessed with breathtaking views of the South China Sea and the verdant Tunku Abdul Rahman Park. Guests will find the major shopping, entertainment, and business districts within close proximity of the hotel, providing a great source of things to explore. The hotel features elegantly adorned rooms equipped with modern amenities and decorated with an ultra futuristic design scheme that highlights the charming ambience of Kota Kinabalu. The on-site restaurant, situated in a unique area, serves a delectable variety of international, Cantonese, and Szechuan dishes in a ornate atmosphere. The Promenade Hotel Kota Kinabalu is the ideal venue for travelers who want a scenic seaside location as well as comfortable rooms with dramatic views.
"Its enjoy and fun stay at the hotel."
January 28, 2020
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Promenade Hotel Kota Kinabalu
Central Business District
Central Business District
Central Business District
Central Business District
Show reviews that mention
excellent and vastly underrated!”
i stayed in your hotel (again) recently i.e. c/in 23 andc/out 23 dec. below is a copy of my review sent to agoda was in a rush and couldn’t complete your standard comment form. this hotel is my default choice for kota kinabalu for the past ten years. despite being eligible for 5 star hotels nearby, i choose to stay in this customer focused, friendly and less-frills establishment. the hotel is superb firstly due to its people. the staff have never shown any bad attitude, always willing to help and best of all, they always treat us like they really want to befriend us. i stayed in one of the newly-renovated junior suites on the executive floor, courtesy of an upgrade by the reception. they recognized me as a regular, long-time guest and decided i should try their new rooms. well, i was blown away by what greeted me on the eleventh floor! the renovated room has certainly took this hotel to a different level! all hi-tech lcd switches, modern furniture, sleek bathroom and toilets, two big screen lcd tv's. patent leather sofa. wow. the new beds and linen were superb, plus they added a lazy recliner by the window. my checkout experience was swift, and best of all their staff quickly delivered my tablet charger which i accidentally left behind in the room, while i stopped by for breakfast before heading to the airport. for his great attention to me, one of the hundreds of guests staying there. speaking of the airport, how many hotels in kk offer a private hotel shuttle to the airport at the prevailing market price? i was expecting to pay premium price but was charged just rm30 to get to the airport. and the driver was excellent too, friendly but not too chatty. drove confidently and swiftly. i like this hotel. please never lose your character, promenade kk!
Good place to stay”
I stayed at the Promenade for four nights and found the hotel excellent value for money. The room was clean, modern and very comfortable. The staff were superb, nothing was too much trouble. Everyone went out of their way to make my stay as pleasent as possible.The facilities are great, I used the business centre quite a lot and again the staff were most helpful.Coffee lounge was convenient and evening entertainment good. All in all a very plesant experience. I would recommend the Promenade and would definatley stay there again if I revisit Kota Kinabalu.
Great location, excellent staff”
We stayed at the Promenade Hotel for 3 nights. Check-in was fast and efficient. The staff were accommodating and immediately attends to your needs and requests. The next morning when we took our breakfast, we were greeted by the lady who was in charge of collecting the breakfast coupons and told us that the concierge named Fendy told her to look after our needs during breakfast. We were wowed with this thoughtful gesture. When we checked out, our friend Fendy and the driver, Nico shook hands with us as we said goodbye and headed for the airport. It was really a pleasant experience staying at Promenade. I would definitely stay again in this hotel when I come back and visit Kota Kinabalu.
Great Location ”
Enjoy my stay. I preferred Promenade Hotel Kota Kinabalu ie to location, facilities & easy access around Kota Kinabalu. Will consider Promenade Hotel Kota Kinabalu as my first choice hotel for my business trip visit.
Affordable and Quality Accommodation ”
There are a number of hotels in Kota Kinabalu, but you cannot go wrong with Promenade Hotel KK. It is strategically located within the city center and a short distance away from the international airport, offering affordable and quality accommodation to business travelers that only need short-term stay. These advantages make Promenade Hotel the preferred choice when going to KK.
Looking at the hotel building, doesnt show the true value of this hotel. I myself, didnt expect the suprises. Reaching the hotel, the bellman immediately provide his service. Checkin was superfast. The suprise begin when i enter the room. So comfortable, i just couldnt believe that i am booking this room with just 100USD. A welcome fruit party, more decent mini bar supplies, and a coffemaker. My family of four were very happy with the room. Super comfortable and modern yet so clean. They even invite me to afternoon tea, but i couldnt join the party since my kids were sleeping. They suprise me again when they bring me the cookies for my children, this is not even necessary. Breakfast was also good, plenty choices of menus. Try their Nasi Lemak, super delicious, I couldnt help myself to have a second round. Overall, it was super nice hotel. My only problem is the WiFi reception, maybe because my room was at the end of the block, the reception was nil. But i am ok with it. Conclusion, will always come again to this hotel once im back to Kota Kinabalu. Definitely will suggest this hotel to my colleague
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are delighted to know that you enjoyed your stay with us. Thank you for your compliments on our team of service personnel who rendered professional and excellent services. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Ho
I have staying at Promenade Hotel since my first visit to Kota Kinabalu 10 years ago and Promenade never fail to provide me the excellent service that I expected. Nevertheless, Promenade should consider refurbish its hotel rooms as I notice that the amenities in the bathroom are observed to be of run down...
very good central location with nice sea views'”
we enjoyed our stay at the promenade this was our third visit to kota, but our first to the promenade hotel. the staff were all very helpful booking our excursions, supplying extra teabags etc; we ate dinner in our room the night we arrived, and enjoyed an excellent meal that was well prepared and served. We would certainly consider staying at the promenade hotel on future visits to kota kinabalu
Great location and good service”
I like the location of the hotel and the food provided by the hotel, no matters chinese, western ,or local food. The room is another point that attract me to choose promenade hotel, clean and tidy. The only thing that is not up to expectation is the SPA, need to upgrade the facility. By the way, I will choose promenade hotel as my stay at kota kinabalu in my next trip.
Great place to relax but not great for shopping.”
The Promenade is well located in the centre of town and right by the waterfront. We went to Kota Kinabalu for the Sabah International Dragon Boat Festival after another such event in Padang, West Sumatra. KK certainly has better facilities than Padang. I went white water rafting on the Padas River and had a fantastic day. The safety briefing was excellent and the skills of the guides were most competent
A most satisfying stay”
I had to attend a business seminar held at Tang Dynasty Hotel, however it was fully booked. So, I decided to stay at a hotel within walking distance of Tang Dynasty Hotel, which is Promenade Hotel! We had a wonderful experience as I was travelling with my toddler daughter & her nanny. The Christmas decor was nice & cheerful. The hotel staff were all very polite, smiley, helpful & welcoming. The buffet breakfast spread was delicious. And the location is superb as it is within walking distance of several shopping centres; Centrepoint, Warisan Square, Oceanus & Wawasan Plaza. Only 2 things that need to be point out; (1) I've asked for prayer mat, yet it never arrived!, (2) the swimming pool is too out in the open, not really comfortable or private enough. Overall, would really love to stay here again next time.
The room was excellent, if you want a sea view, better take a double bed. Don't choose the twin bed as the sea view rooms are only for double bed room. The breakfast was magnificent and got many varieties. The pool was okay. Upon registration at the reception counter, I was greeted by a female staff which was unfriendly, with no smile, no welcome greeting, straightaway asked for my IC. I expected the receptionist would be the one with the most warm and welcoming smile, however I got disappointed with her. Overall was very good. Will choose Promenade Hotel again if I come to Kota Kinabalu again and hopefully at that time, I get greeted by the more friendly receptionist. Thanks.
Dear Ahmad, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities accompanied by the breathtaking sea view. Great to know that you loved the breakfast. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Promenade Kota Kinabalu has made changes which I have experienced since my last visit. My issue solved on day one. Perfect customer service from the door person, house keeping, check in ladies, and the excellent staff on level 11 club lounge. Thank you for a perfect stay.
Dear Shila, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Thank you for your compliments on our team of service personnel who rendered professional and excellent services. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests such as your good-self. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Excellent hotel ”
It is my second time to stay at this hotel. We chose Promenade hotel because of the reasonable price and convenient location. We especially like the sauna facility, excellent breakfast and that they allowed us to use their bathroom even after checkout (last time, we needed their bathroom because we went to the sea after check-out). There are 2 points disappointing us - the noise that came from their renovation (however, the noise only happens from 9-5. It did not influence us a lot...), and that we only had 2 sets of hotel stuff for 3 people-room(like shampoo, towel, cup) (But this problem is promptly solved by the staff after reporting).
nice hotel with great locations”
promenade kota kinabalu is a great place to stay either for business or holiday trip. location are strategic and surounded with all kind of restaurant and bars
This hotel is stragetically located in the city of Kota Kinabalu. It has nice facilities such as gym and pool, although the pool is quite small. The hotel is close by to the Filipina Market, which is really convenient to tourists. There are also many great restaurants nearby. Overall, great hotel with great price.
Very good value for money. Clean, good facilities and fit out is modern and functional. Would recommend to anyone as either business or holiday hotel. Facilities are just as good as some of the more expensive 'Brand' hotels in Kota Kinabalu but at a significantly lower cost.
Strategically located in town area”
the hotel is located in the central area of kota kinabalu thus makes accessible to almost everything.satisfied with the services of the staff and the food are good. the room is very clean and the towels are fresh. did not have any problem from check in to checkout.
Great hotel perfect service!”
We stayed in Promenade hotel for 4 days as a anniversary gift for my girlfriend. We flew in from the Philippines. The day before our trip I called the hotel to ask if they can have their service to pick us up, unfortunately the hotel services were booked already. I guess it was my fault also for booking last minute. But they told me they were really sorry and gave me instructions on how to commute instead and it will be cheaper and easy since taxi's are all over the airport. When we checked in the hotel it was quick and fast all our requests was granted like staying in a high floor with a queen size bed. The hotel and staff were very friendly.Hotel is nicely located in the heart of the city so you can just walk going to the malls and restaurants. The only thing i didn't like in our hotel was their dinner buffet at their cafe, there were not much food choices for international dishes. Maybe if you like malaysian food or have the same taste as theirs you will like it. aside from that dessert was ok there were a lot of choices and dinner buffet is 60 rm.
Serve my needs”
Enjoy my stay. I preferred Promenade Hotel Kota Kinabalu ue to location, facilities & easy access around Kota Kinabalu. Will consider Promenade Hotel Kota Kinabalu as my first choice hotel in my future visit.