select your datePlease enter your stay dates to see price
Borneo Royale Hotel

"The staffs were friendly and the breakfast was acceptable."

Muhammad - December 17, 2019
Deluxe Double or Twin Room - Guestroom Borneo Royale Hotel
 Borneo Royale Hotel
Lobby Borneo Royale Hotel
See all 59 photos

Borneo Royale Hotel

Eastern Plaza Jalan Kuhara, Tawau, Tawau, Malaysia, 91000 - See map
Free Wi-Fi
See map
Nearby landmarks
Gaya Park 640 m
Fuji Park community area 960 m
Fook On Park 1.0 km
Maju Jaya Playground 1.2 km
Fruit market 1.4 km
lorong setia park 1.4 km
Joo Hwa Park 1.5 km
Parkwell Superstore 1.5 km
Sharmrock Play Ground 1.5 km
Taman Persisiran Tawau 1.5 km

7.5

Very good

Location rating score

Very good location
ParkingFREE

This property is in high demand!

11 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Tawau every 36 minutes on Agoda.com
Value for money7.5
Distance to city center0.5 km
Location rating7.5
Nearest airportTawau Airport (TWU)
Distance to airport25.1 km

Rooms available at Borneo Royale Hotel

Superior
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Junior Suite
...
  • Room size: 47 m²/506 ft²
  • Street view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 2 single beds or 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 71 m²/764 ft²
  • 2 single beds and 1 king be...
Enter dates to see prices
Premier Presidential Suite
...
  • Room size: 111 m²/1195 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Shower
Enter dates to see prices
Superior Double Twin
...
    Enter dates to see prices
    Deluxe Room (2 Single Bed / 1 King Bed)
    ...
      Enter dates to see prices
      Quad Room Sea View
      ...
        Enter dates to see prices
        Twin Superior
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Borneo Royale Hotel?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Borneo Royale Hotel?

          For those who wish to drive their own cars, Borneo Royale Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Tawau with private transportation, the hotel can arrange both taxis or car rental.

          Is breakfast offered at Borneo Royale Hotel?

          Wake up to a great buffet breakfast at Borneo Royale Hotel. Adults can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Borneo Royale Hotel?

          Borneo Royale Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

          Can special events be hosted at Borneo Royale Hotel?

          You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Borneo Royale Hotel.

          Can business events be hosted at Borneo Royale Hotel?

          On-site venues and convenient event services make Borneo Royale Hotel an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 130 people.

          What is the smoking policy at Borneo Royale Hotel?

          Borneo Royale Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

          Show more questions
          See map
          Explore the neighborhood

          What people love about Borneo Royale Hotel

          • 9.6

            Exceptional

            "Overall will repeat to stay at this hotel."

            Sabarudin

            |

            November 12, 2020

          • 7.6

            Very good

            "Overall it was a good stay."

            Muhammad

            |

            December 17, 2019

          • 10.0

            Exceptional
            Cleanliness

            "Rooms are tidy and clean."

            KONG

            |

            December 20, 2020

          Up to 30% off with Agoda Insider Deals!

          Prices drop the moment you sign in!

          Sign in now
          Overall rating:

          7.3

          Very good
          4,200 reviews
          Cleanliness
          7.1
          Facilities
          7.1
          Location
          7.5
          Read all reviews >
          What travelers say they love:
          Staff helpfull and better place to see Tawau town
          Sabarudin from Malaysia
          Business traveler
          More about Borneo Royale Hotel

          More about Borneo Royale Hotel

          Located at Kuhara, Borneo Royale Hotel features business-class accommodation in the center of the Tawau Division in Sabah. The tallest in Sabah, the hotel is located adjacent to Eastern Plaza Shopping Center, the biggest shopping center in Tawau. The hotel, close to the town center, features rooms and suites with 4-star amenities that cater to both leisure and business travelers. Guests staying here can enjoy great accessibility to places like Tawau Hill Park, Shan Sui Golf & Country Club, as well as world-class diving sites like Sipadan and Mabul Islands.Borneo Royale Hotel assures maximum pleasure, convenience, and unforgettable memories.

          Show less

          Most talked about facilities

          Housekeeping

          146 mentions

          Breakfast

          104 mentions

          Food & Dining

          28 mentions

          Swimming Pool

          25 mentions

          What they offer

          9.6

          Exceptional

          "Nice view from my room, so comfortable room."

          Nur

          |

          June 30, 2019

          View all reviews
          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Breakfast options

          Asian
          Continental
          Halal
          Buffet

          Restaurants on site

          CAFE@SE7EN
          Cuisine:International, Malaysian

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          Property announcements

          Show less

          Reviews of Borneo Royale Hotel from real guests

          Provided by verified guests of Agoda
          7.3
          /
          10
          Cleanliness7.1
          Facilities7.1
          Location7.5
          Room comfort and quality7.3
          Service7.5
          Value for money7.5
          High score for Tawau
          Rating
          9+ Exceptional (212)
          8-9 Excellent (166)
          7-8 Very Good (449)
          6-7 Good (261)
          <6 Below Expectation (485)
          Time of the year
          Mar - May (385)
          Jun - Aug (399)
          Sep - Nov (410)
          Dec - Feb (379)
          Don't miss out!Users are booking a place in Tawau every 36 minutes on Agoda.com
          All guests (3524)
          All room types
          All languages

          Show reviews that mention 

          Showing 1573 verified guest comments
          12345
          9.7
          Exceptional
          Lifeng from Singapore
          Group
          Junior Suite
          Stayed 2 nights in February 2013

          Great Sea and Mountain view, Wonderful service”

          Comfortable Big Room, Great Breakfast, Friendly staff

          It was really good. My family and I went over for around 1 week to settle some mind boggling matters and the stay here was really relaxing easing our stress and pressure. The view was wonderful especially that we had a high-floor room with windows all over giving us a panoramic view of the deep ocean and majestic mountains. The service was impeccable! It was Chinese New Year and Tawau was much a ghost town and taxi was no where to be found at night. We were stuck at the hospital in the middle of the night thinking that we r going walking back to the hotel. But I thought to try my luck and called the hotel. Although I could not really understand them due to the heavy accent, but they came by the hospital within 10 minutes an brought us back safe and sound in a huge MPV. i felt so happy with them and although so late at night, they still served with a smile. The breakfast and dinner were superb too. loads of variety of very good quality. And the view from the restaurant was so good too. On the 3rd day of our stay, I was feeling a little bored and went for a little work after some business and found a shopping mall linked to the hotel. Even bought a blouse there. The hotel made an otherwise difficult time very much pleasant and relaxing. Thanks to the staff and their great service. Wld definitely go back to this hotel. The best in Tawau!

          Reviewed June 12, 2013

          See room deals

          9.2
          Exceptional
          Muhammad from Malaysia
          Business traveler
          Superior
          Stayed 2 nights in July 2018

          The most pleasant stay in tawau”

          This is my first time staying at this hotel while in tawau. Based on my experience, this is the best hotel at tawau so far. The price is cheap, with good breakfast, and accommodation like gym is very good for me compared to the other hotel that offered similar price but without breakfast and other accommodation. I would love to visit this hotel again in future if I going back to Tawau. My only complaint is that, the cleaning staff not clean the room enough, in my first day I found that the dust bin is not empty and still have garbage I guess from previous visitor

          Reviewed July 05, 2018

          See room deals

          Dear Sir/Ms, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]

          Responded July 12, 2018
          Borneo Royale Hotel
          9.0
          Exceptional
          Marshall from United States
          Couple
          Deluxe Double or Twin Room
          Stayed 1 night in February 2012

          Nice rooms, large”

          I liked the reception area coffee shop, staff very friendly

          We were only in Tawau at the Prominade Hotel for overnight, but it had many features we liked. Nice sized rooms, a mall w/grocery store in basement, attached to it so you could go buy anything you might have run out of or in our case, we knew the next day we were taking the bus to Sandakan, so we bought some candy and water. We went to a small Muslim restaurant right outside the front door for dinner because we weren't very hungry. We had gotten in at three and I stopped at their lobby coffee shop for coffee and cake. Then when my husband and our other friend we were traveling with got back from checking on the bus, we had beer and peanuts...so wrecked my appetite. Enjoyable hotel, friendly staff, and efficent staff.

          Reviewed March 15, 2012

          See room deals

          9.2
          Exceptional
          Lim from Malaysia
          Couple
          Superior
          Stayed 1 night in April 2019

          Overall satisfied”

          Pros: just beside Servay hypermarket and 5th floor is cinema complex, located in between Kubota and downtown. Rooms actually not as old as we think. Room is big and bed is clean and comfortable. Inside rooms have everything, just like a three star hotel. In case u driving, can park inside the mall and go to hotel lift. It's free. Cons: bath tub too old cannot use , just become a standing area to bath. Some fungus stain in toilet but still acceptable. Didn't try breakfast, tawau has a lot nice breakfast outside, it's better to try food outside.

          Reviewed April 20, 2019

          See room deals

          8.7
          Excellent
          Cara from United Kingdom
          Group
          Superior
          Stayed 2 nights in December 2012

          Great hotel”

          Wonderful views across the city, bay and hills

          Very clesn, spacious rooms. Good facilities in rooms. Staff helpful. Nice steam room and jacuzzi. Shopping centre, atm next door. Breakfast - good. Buffet on Thursday night had nothing for vegetarians except rice and vegetables. Better on Friday night. This hotel has everything except its own pool. Staff told me clients can use one at Kumara Court. Good taxi service arranged by hotel to airport and Tawau Hills Park. Just one gripe - applies to the whole of Sabah outside kk. When will hotels and restaurants add the word vegetarian to their vocabulary? (I am vegan but that would be too much to ask) Many international guests are veggie and rice and vegetables is not adequate nutrition. Malaysian food could so easily lend itself to adaptation - satay sauce for example

          Reviewed January 01, 2013

          See room deals

          8.7
          Excellent
          brian from United Kingdom
          Couple
          Deluxe Double or Twin Room
          Stayed 1 night in October 2010

          Good value for money hotel”

          Great spacious room

          Unfortunately, the hotel is not very close to all the major attractions of the central part of the city. Facilities are good and the rooms are of a substantial size. The breakfast was satisfactory and plentiful. I would really recommend this hotel for all as it is ideal for families as well as singles and groups – there are also excellent conference facilties for business groups. A good mid-range hotel that is reasonably maintained with clean rooms and very friendly and co-operative staff. I would definitely use this hotel again if I was to visit Tawau, Sabah again in the near future

          Reviewed October 24, 2010

          See room deals

          9.2
          Exceptional
          CHEE from Malaysia
          Solo traveler
          Superior
          Stayed 1 night in April 2017

          Comfortable but abit pricey”

          The facilities here is value for money given the price they charge. The room is clean and equip with all necessary amenities. Location wise is far from the center of Tawau town, but if you are driving then it wouldn't be an issue. However, it is located juts beside a hypermarket "Survey", so it is convenient if you looking to buy some snack or drink. Breakfast is normal serving of rice, noodle and western breakfast. Overall, is a good stay but a bit pricey if you are looking for budget travel.

          Reviewed May 05, 2017

          See room deals

          9.0
          Exceptional
          HEZRON from Malaysia
          Solo traveler
          Superior
          Stayed 2 nights in December 2012

          Lovely hotel with great facility.”

          Staff very friendly and helpful, shopping complex just next door.

          very classy hotel, the room is spacious and clean. the staff is very helpful. the shopping complex just next door and you can get yout stuff from there. restaurant also easier to find here so no worries about the food. only thing is, the location is far from tawau town. overall, its still value for your money.

          Reviewed January 02, 2013

          See room deals

          8.0
          Excellent
          KAMARUL from Malaysia
          Solo traveler
          Junior Suite
          Stayed 2 nights in August 2020

          Old but OK”

          Agoda replace me from Marco Polo standard Queen to this Borneo Royale junior suite for free. PROs - Big room with nice view of Tawau City - Attached with Mall CONs - Quite far from city attraction - Need an upgrade

          Reviewed September 06, 2020

          See room deals

          8.0
          Excellent
          Andrew from United Kingdom
          Couple
          Deluxe Double or Twin Room
          Stayed 1 night in August 2009

          Promenade Hotel Tawau”

          Best hotel in the area. Good spa for hotel guests. Good restaurant
          The swimming pool is situated in the next building which is not convenant.

          We stayed at this hotel for one night whilst waiting for the flight from Tawau to Sandakan. This is probably the best hotel in the area. The rooms where large and clean. The hotel also has a spa which provides cheap massages. The hotel is also linked on to a shopping maul which is is convenant for a bit of shopping. The hotel restaurant is excellent, we had breakfast and an evening meal there and both were really good value. There is not much to do in Tawau but if you need to stay then I would recommend this hotel.

          Reviewed September 02, 2009

          See room deals

          7.7
          Very good
          Ching from Malaysia
          Business traveler
          Superior
          Stayed 1 night in December 2010

          Perhaps Best Business Traveller's Hotel in Tawau”

          Big Room reasonably well equipped. There is a SPA and a Lounge with Live Performance to hangout.
          No Free Wi-Fi Access and located away from the town center

          Promanede Hotel Tawau is a relatively new addition in Tawau. It is located off Jalan Kuhara, one of the main street in Tawau. It is located about 1.5km away from the main town center of Fajar area. However, it has all the amenities a traveller may need in-house. The Hotel is attached to a shopping complex, so you can get pretty much of all the basic things you may need right next door. The main water hole is ZaZaZu pub, with nightly live performance, located in the basement of the hotel. SO you don't have to go very far to have a drink or two with your friends. I recommend the hotel to people who are on business or work assignment trips.

          Reviewed January 02, 2011

          See room deals

          8.7
          Excellent
          law from Malaysia
          Solo traveler
          Superior
          Stayed 2 nights in February 2011

          The best hotel in Tawau, Sabah”

          Clean and comfortable

          the hotel is linked directly to eastern plaza which is the biggest shopping complex in tawau. with the many food stalls at lg level, it is indeed convenience to do shopping and enjoying varieties of food while staying in the hotel. the room is clean and comfortable with flat screen tv and many channels. a good hotel to stay.

          Reviewed February 12, 2011

          See room deals

          7.7
          Very good
          Neeley from United States
          Solo traveler
          Superior
          Stayed 1 night in August 2012

          Such a gem”

          very nice

          i needed this room since i was flying in and out of tawau. it is 30 minutes (typical) from the airport. the airport pick-up/drop-off service charge is the same price as taking a taxi. i was surprised that this was an additional charge since it is supposed to be a 4 star hotel. this hotel is nice but it is not a 4 star hotel by american standards, it is more like a 3 star hotel. it is by far the nicest hotel in all of tawau and very affordable. the buffet/restaurant is superb! pricey but work every rmb in its selection and succulent treats! loved it!

          Reviewed August 27, 2012

          See room deals

          8.7
          Excellent
          Shahrul from Malaysia
          Family with young children
          Deluxe Double or Twin Room
          Stayed 1 night in October 2013

          Perfect!”

          It was a beautiful panoramic hotel and was a pleasant stay. The staff was very friendly and helpful and the lobby area is quite nice and spacious.

          Hotel price was acceptable for the location. It is near to Tawau town but not exactly on it or next to it. There is a good 20min walk which needs to be factored in when choosing this hotel. If you dont enjoy walking, go with something right.

          Reviewed October 16, 2013

          See room deals

          10.0
          Exceptional
          AHMAD from Malaysia
          Business traveler
          Superior
          Stayed 1 night in August 2019

          Comfortable & Value for money”

          The best Hotel at Tawau Sabah...comfortable, clean..freindly & helpful staff...located within Tawau shopping mall Eastern Plaza....value for money..

          Reviewed September 04, 2019

          See room deals

          9.2
          Exceptional
          Kaizen from Malaysia
          Family with young children
          Superior
          Stayed 1 night in September 2017

          Got Free Breakfast!!”

          Nice hotel to stay in Tawau. Very Good. Only the Carpet inside the Room need to change. Kind of the smell of your foot never been wash for a month. CC to management. CHANGE THE CARPET.

          Reviewed September 24, 2017

          See room deals

          8.3
          Excellent
          WEN from China
          Couple
          Superior
          Stayed 1 night in December 2011

          A good choice for a short station.”

          The room is comfortable

          The hotel is around 30 mins by car from the Tawau airport and around 75 mins to the Semporna. We arrived in the hotel late in the night and left the hotel early morning, so did not have much information about the hotel's surroundings. The agoda booking did not include the breakfast so we had no comment about their dinning. Anyway, the room is comfortable and clean and the staff is friendly. A good choice for a short station with reasonable budget.

          Reviewed December 27, 2011

          See room deals

          7.3
          Very good
          Adi, from Malaysia
          Business traveler
          Deluxe Double or Twin Room
          Stayed 2 nights in October 2010

          Hotel With Chic Lobby design”

          Fast Internet & Comprehensive Satellite TV

          For a relative Small Town as Tawau, Promenade Hotel is of contemporary and confortable settings, with average pricing. It is convenient located just above one of the larger supermarket and mall in Tawau. The room is equipped with fast internet access, at a reasonable price of 24 hrs, thus convenient of business travellers. View at the Cafe at the 7th Floor is nice in the evening overlooking the charming Tawau horizons. Only set back is after 10pm, surrounding areas become quiet and a bit distance to the nearest amenities like Convenience Stores, Restaurants, etc.

          Reviewed October 26, 2010

          See room deals

          8.0
          Excellent
          yusfita from Indonesia
          Business traveler
          Superior
          Stayed 3 nights in May 2012

          Very Nice View”

          View and Shopping Mall

          I visited Tawau Promenade for my bussiness trip. I got a very nice room with a big window, very nice view. I saw long beach line and city view from the top. I can easily walk to shopping mall in ground of hotel. We can find any kind of food and store in there. Next time if I go to Tawau,,,surely I will choose Promenade Tawau.

          Reviewed September 04, 2012

          See room deals

          8.8
          Excellent
          MOHD from Malaysia
          Couple
          Superior
          Stayed 1 night in November 2017

          Never disappoint”

          We were never disappointed whenever we chose to stay in this hotel. Highly recommended for those of you who are going for a short trip in Tawau. The breakfast was good and offered a wide variety of food. It was a little pricey but I won’t midn paying more for a better quality stay.

          Reviewed January 05, 2018

          See room deals

          Dear Sir/Ms, Thank you for staying at Promenade Hotel Tawau recently. We are glad to know that you liked our breakfast spread. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]

          Responded July 13, 2018
          Borneo Royale Hotel
          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss

          null