Borneo Royale Hotel

4 stars out of 5
Eastern Plaza Jalan Kuhara, Tawau, Tawau, Malaysia, 91000

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View

Facilities

Free Wi-Fi

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

Massage

About us

Conveniently located near the town center, Borneo Royale Hotel is perfect for two travelers. Relax with a full-service spa, sauna, and outdoor pool. Enjoy local cuisine and shop at Eastern Plaza. An ideal base for exploring the vibrant neighborhood. Unwind in the stylish rooms featuring air conditioning, complimentary wireless internet, and luxurious toiletries. Wake up refreshed and enjoy stunning city and street views from select rooms. Start your day with a lavish breakfast, pamper yourself in the steam room, and satisfy your cravings at the bar and coffee shop. Located in Tawau, the hotel offers an authentic cultural experience and easy access to nearby attractions. For two travelers seeking a memorable and relaxing stay, Borneo Royale Hotel is the ultimate choice. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

27 travelers have booked today.

Location 8.0
Service 7.9
Value for money 7.7
Cleanliness 7.4

Based on 7,280 verified reviews

Location

8.0

Service

7.9

Value for money

7.7

Cleanliness

7.4

Facilities

7.4

Room comfort and qua...

7.2

See map

8.0Excellent

Location rating score

Excellent location - 270 meters from city center
Parking
Available
Closest landmarks
Gaya Park
640 m
Fuji Park community area
960 m
Fook On Park
1.0 km
Maju Jaya Playground
1.2 km
Fruit market
1.4 km

Good to know

Value for money7.7
Distance to city center0.5 km
Location rating8.0
Nearest airportTawau Airport (TWU)
Distance to airport25.1 km

Rooms available at Borneo Royale Hotel

Deluxe Double or Twin Room
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 2 single beds or 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 47 m²/506 ft²
  • Street view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 29 m²/312 ft²
  • City view
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
Enter dates to see prices
Superior
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Double or Twin Room
...
  • Room size: 27 m²/291 ft²
  • City view
Enter dates to see prices
Deluxe Suite
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Presidential Suite
...
  • Room size: 71 m²/764 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
Enter dates to see prices
Royale Deluxe Double Or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
Enter dates to see prices

Frequently asked questions

You can enjoy your stay at Borneo Royale Hotel much more by benefiting from the property's accessible spa services that are offered for all its guests to make your evening far better.

Yes! Borneo Royale Hotel offers laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

Borneo Royale Hotel satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with temperature check for guests and staff, first aid kit, and staff trained in safety protocol for extra safety precautions and hygiene protocols.

Borneo Royale Hotel's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Borneo Royale Hotel was built in 2009.

Borneo Royale Hotel has a total of 180 rooms.

Past guests that stayed at Borneo Royale Hotel have given this property a rating of 7.969 for its exceptional location as the major highlight for their stay.

Verified solo travelers that have stayed at this property have given Borneo Royale Hotel an average rating of 7.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Borneo Royale Hotel an average rating of 7.2. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

More about Borneo Royale Hotel

More about Borneo Royale Hotel

Experience Luxury and Comfort at Borneo Royale Hotel in Tawau

Welcome to Borneo Royale Hotel, a luxurious 4-star hotel located in the vibrant city of Tawau, Malaysia. With its prime location just 0.5 km from the city center, this hotel offers convenience and easy access to the city's main attractions. Whether you are traveling for business or leisure, Borneo Royale Hotel provides a perfect sanctuary for a memorable stay. Step into the elegant lobby of Borneo Royale Hotel and be greeted by warm smiles and impeccable service. The hotel boasts 180 well-appointed rooms, ensuring a comfortable and enjoyable stay for all guests. Each room is tastefully decorated with modern furnishings and equipped with all the amenities you need for a relaxing stay. Check-in at Borneo Royale Hotel begins from 02:00 PM, allowing you ample time to settle in and unwind after your journey. The hotel's check-out time is until 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or catch up on some rest before you bid farewell to this wonderful hotel. One of the highlights of Borneo Royale Hotel is its child-friendly policy. Families traveling with children between the ages of 2 to 11 can rejoice as the hotel allows them to stay free of charge. This makes Borneo Royale Hotel an ideal choice for a family vacation, where you can create lasting memories together. The hotel was built in 2009 and underwent renovations in the same year, ensuring that all facilities and accommodations are up to date and of the highest standard. Whether you are here for business or pleasure, Borneo Royale Hotel offers a comfortable and modern environment to cater to all your needs. With its close proximity to the airport, just 35 minutes away, Borneo Royale Hotel is a convenient choice for travelers. Whether you are arriving or departing, the short travel time ensures that you can maximize your time exploring the beautiful city of Tawau. Experience luxury and comfort at Borneo Royale Hotel in Tawau. Book your stay now and indulge in a delightful stay in this vibrant city.

Unwind and Indulge in Entertainment Facilities at Borneo Royale Hotel

At Borneo Royale Hotel in Tawau, Malaysia, guests are in for a treat with a range of entertainment facilities that are designed to help them relax, unwind, and indulge in ultimate luxury. From a variety of shops to a vibrant bar, a rejuvenating spa, and soothing massage services, this hotel has it all. Step into the hotel's shops and explore a world of retail therapy. Whether you're looking for souvenirs, fashion items, or local handicrafts, these shops offer a delightful shopping experience. After a day of exploring the city, head to the bar where you can enjoy a refreshing drink and socialize with fellow guests or locals. For those seeking relaxation and pampering, the hotel's spa is the perfect destination. Indulge in a range of treatments and therapies that will rejuvenate your body and mind. From traditional massages to facials and body wraps, the skilled therapists will ensure you leave feeling completely refreshed. To complete your wellness journey, make sure to visit the steamroom. The steam and heat will help to detoxify your body and relieve any muscle tension. It's the ideal place to unwind and let go of any stress. With its impressive entertainment facilities, Borneo Royale Hotel goes above and beyond to provide guests with an unforgettable stay. Whether you're in the mood for shopping, relaxation, or a night out, this hotel has something to offer everyone.

Stay Active at Borneo Royale Hotel's State-of-the-Art Fitness Center

At Borneo Royale Hotel, we understand the importance of staying active and maintaining a healthy lifestyle even while traveling. That's why we offer a state-of-the-art fitness center that is sure to impress even the most dedicated fitness enthusiasts. Equipped with the latest cardio and strength training equipment, our fitness center provides the perfect setting for a rejuvenating workout session. Whether you prefer to start your day with a brisk run on the treadmill or want to challenge yourself with a weightlifting session, our fitness center has everything you need to meet your fitness goals. Our knowledgeable staff is always on hand to assist you and provide guidance, ensuring that you make the most out of your workout. After an invigorating workout, you can unwind and relax in our sauna or take a refreshing dip in our swimming pool. Our fitness center is open 24/7, allowing you to exercise at your convenience. So, whether you're a fitness enthusiast or just looking to stay active during your stay, Borneo Royale Hotel's fitness center is the perfect place to break a sweat and maintain your fitness routine.

Unparalleled Convenience at Borneo Royale Hotel

Borneo Royale Hotel in Tawau, Malaysia, offers a range of convenience facilities that ensure a comfortable and hassle-free stay for every guest. From the moment you arrive, you will be greeted by the attentive staff who are available round-the-clock to cater to your needs. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day, right in the comfort of your room. For those who prefer to travel light, the hotel provides laundry service, dry cleaning, and luggage storage facilities. You can keep your belongings safe and secure with the safety deposit boxes available in each room. The concierge desk is always ready to assist you with any requests or information you may need during your stay. Stay connected with friends and family with the complimentary Wi-Fi available both in public areas and in all rooms. Whether you are traveling for business or leisure, having access to high-speed internet is essential. Additionally, the hotel offers a designated smoking area for guests who smoke. To cater to your everyday needs, Borneo Royale Hotel also features a convenience store on-site. Whether you forgot to pack a travel essential or simply need a quick snack, you can find it conveniently within the hotel premises. With daily housekeeping services, you can enjoy a clean and tidy room throughout your stay. With its extensive range of convenience facilities, Borneo Royale Hotel ensures that every guest has a seamless and enjoyable experience. From the attentive staff to the array of services provided, this hotel is a perfect choice for travelers seeking comfort and convenience in Tawau, Malaysia.

Convenient Transport Facilities at Borneo Royale Hotel

At Borneo Royale Hotel in Tawau, Malaysia, guests can enjoy a range of convenient transport facilities to ensure a hassle-free stay. The hotel offers airport transfer services, allowing guests to easily reach the hotel upon arrival. Whether you're traveling for business or leisure, this service ensures a smooth transition from the airport to the comfort of your room. For those looking to explore the city at their own pace, Borneo Royale Hotel also provides car hire services. With a variety of vehicles to choose from, guests can easily navigate through the vibrant streets of Tawau and discover its hidden gems. Whether you're planning a day trip to nearby attractions or simply want the freedom to explore at your own leisure, the car hire service offers flexibility and convenience. Additionally, Borneo Royale Hotel offers a reliable taxi service for guests who prefer to sit back and relax during their journey. The hotel's dedicated team can assist in arranging taxi services, ensuring a comfortable and efficient mode of transportation to your desired destinations. Whether you're heading to a business meeting, exploring the local markets, or visiting popular tourist spots, the hotel's taxi service provides a convenient and stress-free travel experience. With these transport facilities at your disposal, Borneo Royale Hotel aims to make your stay in Tawau as seamless and enjoyable as possible. Whether you choose to take advantage of the airport transfer, car hire, or taxi service, you can rest assured that your transportation needs will be well taken care of.

Luxurious Room Facilities at Borneo Royale Hotel

Indulge in the ultimate comfort and luxury at Borneo Royale Hotel, where every aspect of your stay has been carefully designed to exceed your expectations. Step into your elegantly appointed room and experience a world of opulence and convenience. Each room is equipped with state-of-the-art amenities to ensure a memorable and relaxing stay. Escape the heat and humidity of Tawau with the air conditioning in every room, providing a cool and refreshing atmosphere. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your stay. Stay updated with the latest news and happenings with the complimentary daily newspaper, keeping you well-informed during your visit. Get ready for a night out or a day of exploring with the hair dryer available in your room. Say goodbye to frizzy hair and hello to perfectly styled locks. Unwind after a long day of activities with the satellite/cable TV, offering a wide range of channels to keep you entertained. Whether you prefer catching up on your favorite shows or watching a movie, the options are endless. At Borneo Royale Hotel, every detail has been taken care of to ensure your utmost comfort and satisfaction. Book your stay now and experience the epitome of luxury and convenience in Tawau, Malaysia.

Indulge in a Culinary Delight at Borneo Royale Hotel's Dining Facilities

At Borneo Royale Hotel, guests are treated to a delightful culinary experience with a range of dining facilities to choose from. Start your day with a scrumptious breakfast buffet at the hotel's restaurant, where you can indulge in a variety of local and international dishes. The restaurant offers a cozy and elegant ambiance, making it the perfect place to enjoy a leisurely meal with friends or family. For those looking for a quick bite or a caffeine fix, the coffee shop at Borneo Royale Hotel is the ideal spot. Open 24 hours, it offers a selection of freshly brewed coffee, refreshing beverages, and light snacks. Whether you want to kickstart your morning with a cup of aromatic coffee or unwind after a long day of exploring Tawau, the coffee shop is a convenient and inviting option. Borneo Royale Hotel also caters to the needs of Muslim guests with its halal restaurant. Serving a delectable range of halal-certified dishes, this restaurant ensures that all guests can enjoy a satisfying meal in accordance with their dietary preferences. With its warm and inviting atmosphere, it is the perfect venue for a memorable dining experience. Additionally, the hotel offers 24-hour room service, allowing guests to enjoy delicious meals in the comfort of their own rooms. The dedicated staff ensures that every meal is delivered promptly and with impeccable service. With these dining facilities, Borneo Royale Hotel guarantees a delightful culinary journey for its guests.

Luxurious and Spacious Rooms at Borneo Royale Hotel

Indulge in a memorable stay at Borneo Royale Hotel with its diverse range of room offerings. Choose from the Deluxe Double or Twin Room, Deluxe Suite, Junior Suite, or Superior room options, each designed to cater to your specific needs and preferences. The Deluxe Double or Twin Room offers a generous space of 29 square meters, featuring either 2 comfortable single beds or a luxurious king bed. For those seeking a touch of elegance, the Deluxe Suite provides a cozy space of 27 square meters with the choice of a king bed or two single beds. If you desire more room to unwind, the Junior Suite offers a spacious 47 square meters with the option of two single beds or a king bed. Lastly, the Superior room, spanning across 28 square meters, offers a cozy retreat with either a queen bed or two single beds. Booking your stay at Borneo Royale Hotel through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and secure your reservation with just a few clicks. So why wait? Book your dream room at Borneo Royale Hotel on Agoda now and embark on an unforgettable journey filled with comfort and convenience.

Discover the Charms of Tawau, Malaysia

Nestled in the southeastern part of Sabah, Tawau is a vibrant city that offers a unique blend of natural beauty, cultural heritage, and modern developments. As the third-largest town in Sabah, Tawau boasts a rich history and diverse culture that is reflected in its architecture, cuisine, and festivals. One of the main attractions in Tawau is its stunning beaches and islands. Visitors can explore the pristine waters of Sipadan Island, known as one of the best diving spots in the world. The crystal-clear waters are teeming with vibrant coral reefs and a wide variety of marine life, making it a paradise for snorkelers and divers alike. For those who prefer a more relaxed beach experience, the golden sands of Balung River Eco Resort offer a tranquil setting to soak up the sun and enjoy the gentle sea breeze. Aside from its natural attractions, Tawau is also known for its bustling markets and vibrant street food scene. The Pasar Tanjung Market is a must-visit for food enthusiasts, offering a wide array of local delicacies such as seafood, satay, and traditional Malay dishes. The market is also a great place to shop for fresh produce, handicrafts, and souvenirs. Additionally, Tawau is home to the famous Tawau Hills Park, where visitors can embark on hiking trails that lead to breathtaking waterfalls and lush rainforests, providing a unique opportunity to explore the region's diverse flora and fauna. With its stunning natural landscapes, rich cultural heritage, and mouthwatering cuisine, Tawau is a destination that promises a memorable experience for every traveler. Whether you are seeking adventure, relaxation, or a taste of local culture, Tawau has something to offer for everyone.

Convenient Transportation from Tawau Airport to Borneo Royale Hotel

Located in the vibrant city of Tawau, Malaysia, Borneo Royale Hotel offers a luxurious stay with easy access to the city's attractions and amenities. Getting to the hotel from Tawau Airport is a breeze, ensuring a hassle-free journey for travelers. Upon arrival at Tawau Airport, travelers can choose from various transportation options to reach Borneo Royale Hotel. The most convenient and time-saving option is to take a taxi or book a private car transfer. These services are readily available at the airport and offer a comfortable and direct journey to the hotel. The ride takes approximately 30 minutes, allowing guests to quickly settle into their accommodations and start exploring the city. For budget-conscious travelers, there is also a public bus service available from Tawau Airport to the city center. From there, guests can easily connect to another bus or take a short taxi ride to Borneo Royale Hotel. Although this option might take slightly longer, it offers a more economical way to reach the hotel. No matter which transportation option guests choose, they will be greeted with warm hospitality and exceptional service upon arrival at Borneo Royale Hotel. The hotel's prime location in Tawau ensures that guests can easily explore nearby attractions, such as the Tawau Hills Park and the Teck Guan Cocoa Museum. With its comfortable accommodations and convenient access, Borneo Royale Hotel is the perfect choice for both leisure and business travelers visiting Tawau, Malaysia.

Exploring the Natural Beauty and Cultural Delights near Borneo Royale Hotel

Nestled in the heart of Tawau, Malaysia, Borneo Royale Hotel offers a convenient base for exploring the surrounding landmarks and attractions. Nature enthusiasts will be delighted to discover the nearby Tawau Hills National Park, a haven of lush greenery and diverse wildlife. Embark on a trekking adventure through the park's pristine trails, and be rewarded with breathtaking views of cascading waterfalls and towering trees. For those seeking a more leisurely experience, Joo Hwa Park is just a stone's throw away from the hotel. This beautifully landscaped park features serene ponds, colorful flowers, and tranquil walking paths, making it the perfect spot for a peaceful stroll or a picnic with loved ones. History buffs and chocolate lovers will be intrigued by the Teck Guan Cocoa Museum, which is located in close proximity to the hotel. Immerse yourself in the fascinating world of cocoa production, learn about the history of chocolate-making, and even indulge in some delectable chocolate treats. With its prime location, Borneo Royale Hotel offers easy access to a myriad of attractions that showcase the natural beauty and cultural delights of Tawau, making it an ideal choice for travelers seeking a memorable stay.





A Culinary Adventure in Tawau

When it comes to dining options, Borneo Royale Hotel's location is a food lover's paradise. Within walking distance, guests can explore a plethora of restaurants that offer a diverse range of cuisines. Indulge in the rich flavors of local seafood at Sri Titingan Seafood Isnaji and Sri Titingan Seafood Restaurant, where freshly caught seafood is expertly prepared. For those craving a taste of traditional Malaysian dishes, Kedai Kopi Tawau Mee Tauhu and House of Nasi Kuning Tawau Restoran Haji Tamrin are must-visit establishments. If you're in the mood for Western fare, Gathering Grill & Chill and BTC Bistro Restaurant Tawau are popular choices, serving up delicious grilled meats and international dishes. For a unique dining experience, head to Sthamin Cafe 2, where you can savor fusion cuisine in a cozy and stylish setting. Restoran Sri Kelang and Good View Fresh Seafood Restaurant are also worth a visit, offering a mix of local and international flavors. With such a wide variety of culinary delights just steps away from the hotel, guests at Borneo Royale Hotel are sure to embark on a memorable culinary adventure.

Shop 'til you drop at Pasar Tanjung

Located just a stone's throw away from Borneo Royale Hotel, Pasar Tanjung is a bustling local market that offers a vibrant shopping experience. Here, you can immerse yourself in the sights, sounds, and scents of a traditional Malaysian market. From fresh produce and local delicacies to handicrafts and souvenirs, Pasar Tanjung has it all. Take your time to explore the maze-like lanes filled with colorful stalls, and haggle with friendly vendors for the best deals. Whether you're looking to sample some authentic local snacks or bring back unique trinkets as a memento, Pasar Tanjung is a must-visit shopping destination during your stay at Borneo Royale Hotel.

Affordable Luxury at Borneo Royale Hotel

Experience the perfect blend of luxury and affordability at Borneo Royale Hotel in Tawau, Malaysia. With an average room price of just $51, this hotel offers exceptional value for money compared to the average price of a hotel room in Tawau, which stands at $34. At Borneo Royale Hotel, you can indulge in a comfortable and stylish stay without breaking the bank. The hotel boasts well-appointed rooms that are tastefully decorated and equipped with modern amenities to ensure a pleasant and convenient stay. From cozy single rooms to spacious suites, there is an accommodation option to suit every traveler's needs and preferences. Whether you are visiting Tawau for business or leisure, Borneo Royale Hotel provides a welcoming and relaxing atmosphere. Enjoy the hotel's excellent facilities, including a fitness center, swimming pool, and on-site restaurant, where you can savor delectable local and international cuisines. With its prime location and affordable pricing, Borneo Royale Hotel is the perfect choice for budget-conscious travelers seeking a touch of luxury in Tawau.

Excellent Service and Clean Rooms

Borneo Royale Hotel in Tawau, Malaysia has received outstanding customer reviews for its excellent service and clean rooms. Guests have consistently praised the friendly and helpful staff, who go above and beyond to ensure a pleasant stay. The rooms are described as very clean and spacious, with comfortable beds that guarantee a good night's sleep. The hotel's convenient location and proximity to a shopping complex make it an ideal choice for travelers. Additionally, guests have commended the hotel's cleanliness, with special mention of the comfortable and well-kept beds. Overall, Borneo Royale Hotel offers top-notch accommodation with exceptional service, making it a highly recommended choice for visitors to Tawau.

A Memorable Stay at Borneo Royale Hotel

Discover the perfect blend of comfort, convenience, and exceptional service at Borneo Royale Hotel in Tawau, Malaysia. With an overall rating of 7.4, this hotel has garnered positive reviews from satisfied guests who have enjoyed their stay here. One of the standout features of Borneo Royale Hotel is its excellent value for money, receiving a rating of 7.5 in this category. Guests appreciate the affordable rates without compromising on quality. Whether you are traveling for business or leisure, this hotel provides a comfortable and enjoyable experience without breaking the bank. Furthermore, Borneo Royale Hotel boasts a range of facilities that have received a rating of 7.2. From a well-equipped fitness center to a refreshing swimming pool, guests have plenty of options to relax and unwind during their stay. Whether you want to stay active or simply indulge in some relaxation, this hotel has something for everyone.

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Amenities and facilities

Very good7.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Halal breakfast
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
CAFE@SE7EN
  • Cuisine: International

Location

Eastern Plaza Jalan Kuhara, Tawau, Tawau, Malaysia, 91000

Very good8.0

Location

Airports
  • Tawau Airport (TWU)
    25.1 km
  • Lahad Datu Airport (LDU)
    98.6 km
Hospital or clinic
  • Hospital Tawau
    1.8 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center0.5 km
  • Travel time to airport (minutes)35
  • Airport transfer fee18 MYR
Extras
  • Daily Internet/Wi-Fi fee0 MYR
  • Breakfast charge (unless included in room price)0 MYR
The property
  • Year property opened2009
  • Number of floors16
  • Room voltage240
  • Number of rooms 180
  • Most recent renovation2009
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee0 MYR

Reviews of Borneo Royale Hotel from real guests

Provided by verified guests of

Agoda logo
7.6
  • Location score 8 out of 10 and is a high score in Tawau
    Location8.0
  • Service score 7.9 out of 10 and is a high score in Tawau
    Service7.9
  • Value for money score 7.7 out of 10 and is a high score in Tawau
    Value for money7.7
  • Cleanliness score 7.4 out of 10 and is a high score in Tawau
    Cleanliness7.4
  • Facilities score 7.4 out of 10 and is a high score in Tawau
    Facilities7.4
  • Room comfort and quality score 7.2 out of 10
    Room comfort and quality7.2
High score for Tawau

Rating

9+ Exceptional (588)
8-9 Excellent (237)
7-8 Very Good (617)
6-7 Good (318)
<6 Below Expectation (764)

Review summary

Powered by OpenAI

This hotel is highly praised for its friendly staff, convenient location near the city center, malls, supermarkets, and transportation. Guests love the modern design and excellent facilities including a gym, spa, and swimming pool. Breakfast options offer local, western, and international cuisine. Guests highly recommend this hotel for its wonderful amenities and services.

While some guests noted room cleanliness needs improvement, mentioning the toilet, carpet, and towels, a few have reported limited breakfast choices not meeting hotel standards.

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Showing 2,524 verified guest comments
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  1. 8.4
    Excellent
    Azreen from Malaysia
    Family with teens
    Deluxe Double or Twin Room
    Stayed 2 nights in January 2025

    “Hotel Review”

    I had a pleasant stay overall and truly appreciated the hospitality. However, I would like to offer a few suggestions that I believe could enhance the overall guest experience. Firstly, I strongly encourage the hotel management to consider upgrading the flooring in the guest rooms. As the hotel is quite old, the carpeted floors are heavily stained and appear unhygienic. It was uncomfortable to walk on them, especially when I needed a clean area for prayers. Replacing the carpets with wooden or tiled flooring would greatly improve cleanliness and guest comfort. Secondly, while the bathroom in my room was functional with good water pressure and no leaks, I believe it could benefit from a bit of refurbishment to match modern standards. It wasn’t a major issue, but a small makeover could go a long way in improving the overall aesthetic and comfort. On a positive note, the air conditioning was excellent—cold, efficient, and made sleeping very comfortable. It was definitely one of the best aspects of my stay. Thank you for the experience, and I hope my feedback will be helpful in guiding future improvements.

    Reviewed May 28, 2025
  2. 9.6
    Exceptional
    sharina from Malaysia
    Couple
    Superior
    Stayed 3 nights in January 2025

    “a comfortable stay with great service”

    My recently stayed at Borneo Royale and had an overall pleasant experience. While the hotel is undeniably old, with some outdated facilities like carpets and limited TV channels, the exceptional service made up for it. The staff were attentive, promptly providing clean towels upon request although the trash wasn't fully cleared at times. The room itself offered great value for money. The toilet was functional but showed its age. While it was clean, some fixtures could use maintenance or upgrading to match modern standards. I appreciated that hot water was readily available, making showers comfortable despite the dated appearance. Thoughtful details like the Qiblat sign for Muslim travelers were a nice touch, though it would have been even better if a sejadah was provided as well. A few minor inconveniences included limited power sockets for charging and needing to request items like an iron from the front desk but the staff handled requests within a reasonable time frame. The location is conveniently connected to a humble shopping mall, and pasar malam right next door. All in all, if you're looking for an affordable stay with great service, this is a solid choice. Just don’t expect too many modern amenities, and be prepared for some quirks in an older hotel.

    Reviewed January 26, 2025
  3. 8.4
    Excellent
    Pauline from Malaysia
    Business traveler
    Superior
    Stayed 1 night in November 2022

    “Inflexible ”

    Let's face it, one important reason for why people return to hotels they have stayed in is because of the hotel service that we receive apart from the usual value for money, cleanliness, location to name a few. This is my second time staying at this hotel within a week. The reason I have returned is because I purchased a non refund package for a superior room hence had to come back or I lose my money. Due to the nature of my work and the delay of my flight, I have had to request for late check out (6pm), which I paid for my previous stay and will be paying for my current stay. I subsequently told the hotel staff, that as my flight tonight leaving Tawau has been retimed to 9.50pm, I asked if I can leave the room at 7pm (only one hour over my paid late check out time) and the hotel staff was insistent that that was NOT possible. They said I can have 30mins over! Beyond 6.30pm check-out would mean I will need to pay an extra nights' stay instead of the half day charge! I think this is really petty as it is not like I am asking for several hours beyond 6pm! This inflexibility leaves me with a bad taste and cements that I will not be returning to stay here nor will I be recommending this hotel to anyone!

    Reviewed November 12, 2022
  4. 10.0
    Exceptional
    Aisyah from Malaysia
    Solo traveler
    Deluxe Suite
    Stayed 1 night in May 2025

    “Value for money”

    The location was perfect, making it easy to explore the area on foot, and the cleanliness throughout was impressive. Housekeeping did a fantastic job, ensuring everything was tidy and fresh. The staff were friendly and attentive, enhancing the overall experience. While the facilities were well-maintained, I did find the bathroom could use some updates. Overall, it offered excellent value for money and a pleasant stay.

    Reviewed May 19, 2025
  5. 8.4
    Excellent
    ABDUL from Malaysia
    Solo traveler
    Superior
    Stayed 1 night in March 2023

    “Excellent”

    still is the preferred hotel when I'm in tawau. I stayed during the holy month of Ramadhan and they serve Sahur starting at 12 midnight, and the food is decent. the room is spacious and clean. the bathroom has the most important thing for me, 'the bidet'. although, i have to ask for towel and my room don't have phone to call the lobby. but this probably an isolated case as it bever happened before during my multiple time stay. Also i did booked the room last minute and check in at around 11pm. anyway, I called the staff from my phone, and they send someone to give me the towel. overall it was a good stay

    Reviewed March 29, 2023
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