Promenade Service Apartment

Promenade Service Apartment

3-G-17, Lorong Api-Api2, Api-Api Centre, Central Business District, Kota Kinabalu, Malaysia, 88000
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Studio Room with Kitchenette - Bedroom Promenade Service Apartment
Studio Room with Kitchenette - Bedroom
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    Lobby Promenade Service Apartment
    Entrance Promenade Service Apartment
    Studio Room with Kitchenette - Bedroom Promenade Service Apartment
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     Promenade Service Apartment

    Guest reviews

    6.8
    Good
    /10
    (3767 reviews)See what guests said
    9.6
    Exceptional

    "I love the SPACIOUS studio apartment!"

    Ismail

    -

    December 1, 2018

    Property highlights

    • 410 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kota Kinabalu

    This property is in high demand!Booked 30 times since yesterday | 15 travelers are looking at this property right now
    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Daihatsu Api-api Centre60 m
  • Warisan Square120 m
  • Star City Mall240 m
  • Kota Kinabalu City Waterfront250 m
  • Wawasan Plaza290 m
  • Vals Bundle Shop380 m
  • Asia City Complex380 m
  • Centre Point Sabah400 m
  • Borneo Trading Post430 m
  • The Waterfront460 m
  • Value for money7.3
    Distance to city center0 km
    Location rating7.9
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport4.2 km
    Select your room
    Family Room
    Family Room
    ...
    • Room size: 56 m²/603 ft²
    • City view
    • 2 queen beds
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    Studio Room with Kitchenette
    Studio Room with Kitchenette
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 2 single beds or 1 double b...
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    Room Deluxe
    Room Deluxe
    ...
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      Suite Studio Shared Bed
      Suite Studio Shared Bed
      ...
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        Family Suite Shared Bed
        Family Suite Shared Bed
        ...
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          Suite Standard
          Suite Standard
          ...
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            Suite Studio
            Suite Studio
            ...
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              studio standard
              studio standard
              ...
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                Family Suite
                Family Suite
                ...
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                  Have a question for Promenade Service Apartment?

                  What people love about the property

                  • 8.0
                    Very good

                    "The apartment is clean, spacious, has all the basic facilities like electric kettle , tea making set & fridge, and at good location."

                    chong

                    |

                    December 14, 2018

                  • 8.4
                    Excellent

                    "Well room is big and value for money."

                    Siti A.

                    |

                    December 11, 2018

                  • 8.4
                    Excellent

                    "The room is spacious"

                    Ahmad

                    |

                    January 3, 2019

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                  More about Promenade Service Apartment

                  More about Promenade Service Apartment

                  8.0
                  Very good

                  "Easy access to Filipino market and other attraction."

                  Mohammad H.

                  |

                  December 20, 2018

                  An overview

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                  What they offer

                  7.6
                  Very good

                  "Great location, valuable for high recommended for family and..."

                  ZAINANI

                  |

                  January 9, 2019

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Real reviews from real guests

                  Agoda Reviews (3767)Booking.com Reviews (1574)
                  Cleanliness6.0
                  Facilities6.1
                  Location7.9
                  Room comfort and quality6.6
                  Service6.9
                  Value for money7.3
                  Provided by verified guests of Agoda
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                  All guests (3767)
                  All room types
                  Showing 2301 verified guest comments
                  12345
                  8.0
                  Excellent
                  MD from Malaysia
                  Couple
                  Studio Room with Kitchenette
                  Stayed 5 nights in January 2019
                  Good location value for money”
                  Good location eazy to excess to town and airport. The counter girl is very helpfull. We stayed at block 5 room 5321. Large room large bed. The room have kitchen that we can cook your own food. You can buy anything you need as mart and sundry shop and restaurent are around the hotel. The hotel need renovation as its too old. We will come back to this hotel if we were in Kota Kinabalu.
                  Reviewed February 06, 2019
                  We are in the midst of upgrading all our rooms and we shall look forward to welcoming you back again.
                  Responded February 08, 2019
                  Promenade Service Apartment
                  10.0
                  Exceptional
                  Md from Malaysia
                  Couple
                  Studio Room with Kitchenette
                  Stayed 2 nights in February 2019
                  ok”
                  ok
                  Reviewed February 15, 2019
                  8.0
                  Excellent
                  Kung from Malaysia
                  Family with young children
                  Family Room
                  Stayed 3 nights in January 2019
                  Good ONLY IF you're given a renovated room!”
                  Long story short, these apartment blocks are very dated and old. It took us a while to know where we were and how the blocks are laid out. The foyer area is very dark and gave me the creep when I just got there with kids. We were first given an old family room filled with a foul stench, probably from the pipes in the bathroom and it didn't go away after a night with windows all opened. We asked to change to another room which had recently been renovated, so no complaints after that. On the bright side, the apartment is surrounded by restaurants, bars, telco outlets, convenience stores and dobis. It's walking distances to malls and flea markets
                  Reviewed January 20, 2019
                  Thank you for your valuable feedback. We shall ensure you are greeted with our better service during your future visit..
                  Responded January 22, 2019
                  Promenade Service Apartment
                  6.0
                  FOZIAH from Malaysia
                  Family with teens
                  Family Room
                  Stayed 2 nights in September 2018
                  Great Location (city centre), ”
                  It's just a normal apartment.
                  Reviewed February 16, 2019
                  8.0
                  Excellent
                  Mohammad from Malaysia
                  Group
                  Studio Room with Kitchenette
                  Stayed 2 nights in December 2018
                  Worth the price”
                  At first it might look scary on the outside of the hotel but the room is clean and need. Easy access to Filipino market and other attraction. If you choose a room with kitchenette make sure it was functional.
                  Reviewed December 20, 2018
                  8.0
                  Excellent
                  chong from Malaysia
                  Group
                  Studio Room with Kitchenette
                  Stayed 2 nights in December 2018
                  Great for couples or family on tight budget”
                  The apartment is clean, spacious, has all the basic facilities like electric kettle , tea making set & fridge, and at good location. Only regret was the room 3409 in Block 4 assigned to me had horrible smell as a result of smoking. We had to open the window & main door to air the room. There was a warning note about the fine of Rm200 for smoking in the room. It was not strictly adhered to by the management. The beds were soft.
                  Reviewed December 14, 2018
                  8.4
                  Excellent
                  Siti from Malaysia
                  Family with teens
                  Family Room
                  Stayed 1 night in November 2018
                  50 50 ”
                  Well room is big and value for money. Lift is problem and so slow and i need to go upstairs using stairs. Toilet doesn't have any like air fan and make your toilet warm every time someone using toilet.
                  Reviewed December 11, 2018
                  9.6
                  Exceptional
                  Ismail from Malaysia
                  Business traveler
                  Studio Room with Kitchenette
                  Stayed 3 nights in November 2018
                  GOOD VALUE FOR MONEY”
                  1. I love the SPACIOUS studio apartment! 2. Location in smack in the middle of the "happening" area of KK 3. Very good deal = definitely VALUE-FOR-MONEY 4. I will definitely stay here again on my next visit.
                  Reviewed December 01, 2018
                  3.6
                  Chinmay
                  Couple
                  Studio Room with Kitchenette
                  Stayed 2 nights in December 2018
                  Terrible service with aged, badly maintained rooms and zero customer service”
                  Cons - Don't count on the amenities listed, as the actual room we were assigned, differed hugely. - Studio without kitchenette was allotted to us, even though we booked with kitchenette. Separate MYR 50 deposit was required for portable Induction cooktop. - We had to make multiple trips, up and down to clear out the room allocation issues. - The room was hard to find, as there are multiple staircases. You need to use the respective block’s lift from ground floor instead. - WiFi conked off in the middle of the night. It was stuck at "Obtaining IP address", throwing "IP Configuration Failure". - Telephone line also went down at the same time, so we couldn't call reception either. - Both WiFi and telephone could not be fixed until we checked out Pros - Parking is provided at nominal charges for hotel guests, in an otherwise costly parking locality. - Lots of local eateries nearby. It’s close to waterfront and many malls as well. You’re spoilt for choices here!
                  Reviewed February 02, 2019
                  We are sorry for the inconvenience endured. Our Departments involved treasured your feedback; and we must continue to improve our service based on your valuable feedback. We look forward to welcoming you back with the hope to reciprocate you.
                  Responded February 08, 2019
                  Promenade Service Apartment
                  4.0
                  Shahrizal from Malaysia
                  Family with young children
                  Studio Room with Kitchenette
                  Stayed 3 nights in January 2019
                  Bad service”
                  Never inform us that there are no electric supply on the last day we stay... and staff we not resppnsible for the condition... check out at 11 pm and need to find other hotel... dont no wheter refund can be made... hope will get back...
                  Reviewed January 26, 2019
                  We are sorry that you had a bad experience for the power cut and your feedback will serve to improve our expected service.
                  Responded January 29, 2019
                  Promenade Service Apartment
                  3.2
                  Ajiji from Malaysia
                  Family with teens
                  Family Room
                  Stayed 5 nights in January 2019
                  Big room but old ... ”
                  I travel with adult children.. The room quite big.. but lack maintenance.. The pave way to the room dirty & very dark with dim light... Everytime need to nego with Frontline desk to clean Room as mostly they will do it when they are free...😱
                  Reviewed January 24, 2019
                  Thank you for your feedback. For information we are in the midst of upgrading the facilities. We look forward to welcoming you back with our upgraded room and improved services.
                  Responded January 28, 2019
                  Promenade Service Apartment
                  6.4
                  Good
                  Dr from Malaysia
                  Family with young children
                  Family Room
                  Stayed 1 night in February 2019
                  Just ok”
                  Ok for group traveller. Good location- easy to find food outlet and attractive place.
                  Reviewed February 11, 2019
                  Thank you for your comments. Looking forward to welcoming you back soon.
                  Responded February 12, 2019
                  Promenade Service Apartment
                  9.6
                  Exceptional
                  Nur from Malaysia
                  Couple
                  Studio Room with Kitchenette
                  Stayed 3 nights in September 2018
                  Value for money”
                  Good location and comfort. I like to stay here because i can cook fresh seafood from market.😍
                  Reviewed February 10, 2019
                  Thank you for your comments. Looking forward to welcoming you back soon.
                  Responded February 12, 2019
                  Promenade Service Apartment
                  9.6
                  Exceptional
                  Taufikur from Malaysia
                  Family with young children
                  Family Room
                  Stayed 1 night in February 2019
                  Exceptional”
                  I booked family room with 4 bedroom. I would say one of my favourites place to stay. Parking lot provided with rm2 per entry, shop/restaurants/etc near the apartment. Recommended place.
                  Reviewed February 08, 2019
                  Thank you for your positive comments. Looking forward to welcoming you back soon.
                  Responded February 12, 2019
                  Promenade Service Apartment
                  8.4
                  Excellent
                  Muhd from Brunei Darussalam
                  Solo traveler
                  Studio Room with Kitchenette
                  Stayed 1 night in October 2018
                  Very good location”
                  Hotel is located in the centre of the city and near by a lot of restaurants, food stalls and shopping centre. Just walk for 5 or 10 min we can get through to centre point, Imago, hard rock cafe and alots.
                  Reviewed October 19, 2018
                  8.8
                  Excellent
                  MD from Malaysia
                  Couple
                  Studio Room with Kitchenette
                  Stayed 3 nights in October 2018
                  Good location. Value for money”
                  Stayed at room 3225. Room is clean no carpet and very big. King bed and comfortable. Hotel good location all are walking distance. Surrounded with mart and restaurent for food. The kitchen is under renovation and we were not able to cook anything with the kitchenett. Lucky we brought rice cooker. The kitchenet is not the same as shown in agoda. The frige need to change is already too old. The bathroom is big with strong hot water pressure but flooded when taking shower. The hotel is old need major renovation. Grab car is easy to find. We will come back to this hotel due to good location.
                  Reviewed October 16, 2018
                  8.0
                  Excellent
                  Dixie from Malaysia
                  Business traveler
                  Studio Room with Kitchenette
                  Stayed 1 night in September 2018
                  Good value and location”
                  This is a repeat stay here. Reasons for me to come back is because of its convenient central location, free ample parking, close to eateries, shops, mall, etc, and the facilities in the room which is the kitchenette.
                  Reviewed October 04, 2018
                  4.0
                  Izyan from Malaysia
                  Group
                  Studio Room with Kitchenette
                  Stayed 1 night in February 2019
                  Dirty room... smells bad.... wont bring my family there”
                  for solo traveller and doesnt care about the comfortness well still recommendable.
                  Reviewed February 08, 2019
                  Thank you for your feedback. We are in the midst of upgrading our facilities and amenities. We hope to welcome you back to our upgraded rooms soon.
                  Responded February 12, 2019
                  Promenade Service Apartment
                  10.0
                  Exceptional
                  loh from Malaysia
                  Solo traveler
                  Studio Room with Kitchenette
                  Stayed 2 nights in January 2019
                  IGNORE MY REQUEST”
                  MY SPECIAL REQUEST ARE ROOM WITH BATHTUB BUT WHEN CHECK IN NOT AVAILABLE.
                  Reviewed January 22, 2019
                  Thank you for your feedback. Sorry for overlooking on your request. We shall ensure your future request will be met during your next visit.
                  Responded January 28, 2019
                  Promenade Service Apartment
                  9.6
                  Exceptional
                  Norshafira from Malaysia
                  Couple
                  Studio Room with Kitchenette
                  Stayed 2 nights in January 2019
                  the best room ever”
                  recommended. cheap. strategic location
                  Reviewed January 22, 2019
                  Thank you for your kind comments. Looking forward to welcoming you back again.
                  Responded January 28, 2019
                  Promenade Service Apartment
                  12345
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                  • Very good location
                  • Night Market
                  • South Bus Terminal is within 0.41 km