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Good 6.7
Based on 1403 reviews

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About Promenade Service Apartment

Description

A perfect choice for budget travelers and backpackers, the renovated apartments of Promenade Service Apartment are within easy access to business, shopping, and entertainment districts. All the comfortable units feature basic amenities such as a mini bar, tea/coffee-making facilities, and complimentary drinking water for a luxurious stay. The property provides 24-hour security, housekeeping, laundry services, and parking service. With its strategic location and great service, Promenade Service Apartment is one of the most selected properties amongst travelers.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Restaurant [halal]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Mandarin)
  • Indonesian
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 70.00 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0 km
Distance to Airport: 7km
Non-Smoking Rooms / Floors: No
Number of Floors: 3
Number of Rooms : 113
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 1993
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Verified traveler reviews

Filter by traveler type
Good



based on 1403 reviews
  • Cleanliness 5.9
  • Facilities 5.9
  • Location 8.0
  • Room Comfort/Standard 6.6
  • Service 6.7
  • Value for money 7.2
  • Food/Dining 5.5
Sort by
Syazwana from Malaysia
Group
Studio Room with Kitchenette
Stayed 2 nights in September 2016
good
big room, value for money but toilet is quite dirty. other than that everything is good. easy to find food, shopping complex, fast food is near.
Reviewed September 28, 2016
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Stewart from Australia
Solo traveler
Studio Room with Kitchenette
Stayed 2 nights in September 2016
You get what you pay for.
Room was large with kitchenette that I didn't use - equipment and utensils didn't look trustworthy. Hotel contained within run down tenement slum-like building which looked scary but, oddly, didn't feel unsafe. Walking distance to all parts of town but directly under flight path with many low flying planes late into the night.
Reviewed September 27, 2016
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SALLEHUDIN from Malaysia
Group
Family Room
Stayed 2 nights in September 2016
Good Recommended
Value for money
Reviewed September 27, 2016
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Norlizawati from Malaysia
Couple
Studio Room with Kitchenette
Stayed 2 nights in September 2016
For value of money maybe ok
Cockroaches everwhere,wifi not too good and security purpose is not so good because housekeeping can easily enter on our room while when we're sleeping just put a towel
Reviewed September 26, 2016
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Azhan from Brunei Darussalam
Couple
Studio Room with Kitchenette
Stayed 2 nights in September 2016
ONLY suitable for budget travellers without family & doesn't care about cleanliness
Pros: Cheap & don't worry about food esp at night Cons: The room was quite ok however once u went out... the surrounding was quiet dirty ✔️Not suitable for family ✔️Suitable for backpackers & couples who only look for a budget hotel apartment ✔️ the building is quiet old ✔️ Your room neighbour will also be the building tenants..
Reviewed September 25, 2016
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Frankie from Malaysia
Solo traveler
Studio Room with Kitchenette
Stayed one night in September 2016
Friendly Staff with big room
Staff always friendly and helpful, room is big, consider clean except air conditioner not cool enough
Reviewed September 25, 2016
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Sumita from Malaysia
Family with young children
Family Room
Stayed one night in September 2016
Awful experience
Dirty surroundings. Unclear signage. Damp, dingy, dissapointing. Don't go here.
Reviewed September 19, 2016
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Yazriff from Malaysia
Group
Family Room
Stayed one night in September 2016
Very spacious room for a little money
Its an apartment with studio room. Just don't forget to request door access card for basement car park when you check-in. It will come in handy.
Reviewed September 19, 2016
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Asrul from Malaysia
Family with young children
Family Room
Stayed one night in September 2016
It was okay for a night stay
The room is spacious and the apartment was conveniently located to shopping complexes and eatery. The staff was very helpful and polite. However, the carpet and air conditioning need to be replaced.
Reviewed September 19, 2016
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CRISTALE from Malaysia
Family with older children
Family Room
Stayed one night in September 2016
Worst hotel
The worst hotel i had stay. the family room is large but the room is smelly, and the carpet is dirty. The enviroment outside this room look like hunted house and so dirty, lif also small. We also cannot sleep well because of the sound.
Reviewed September 19, 2016
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