Promenade Service Apartment

3-G-17, Lorong Api-Api2, Api-Api Centre, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map
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Promenade Service Apartment

"Easy to access since very near to city centre"

Fathinoor - February 7, 2020
Budget Twin Room - Bed Promenade Service Apartment
Lobby Promenade Service Apartment
Lobby Promenade Service Apartment
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
Close to Mamutik Island
Within 480 m of property
See map
Popular landmarks
Daihatsu Api-api Centre 60 m
Airworld Travel & Tours 70 m
Tourism Malaysia 110 m
Oceanus Waterfront Mall 200 m
Star City Mall 240 m
Weston Wetland Park 280 m
Wawasan Plaza 290 m
Bed 300 m
IT Point 340 m
Shenanigan's 350 m
Nearby landmarks
Mamutik Island 480 m
Night Market 620 m
Gaya Street Sunday Market 1.09 km
Kota Kinabalu City Mosque 1.36 km
Signal Hill Observatory Platform 1.5 km
Sabah State Museum 1.68 km
Manukan Island 7.65 km
Tunku Abdul Rahman Marine Park 7.71 km
Sapi Island 7.73 km
Poring Hot Springs 15.09 km
8.0

Very good

Location rating score

Inside city center
Popular neighborhood

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 410 meters to public transportation

  • Airport transfer

  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
Value for money7.5
Distance to city center0 km
Location rating8.0
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.2 km

Rooms available at Promenade Service Apartment

Family Room
Family Room
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 queen beds
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Studio Twin Bed
Studio Twin Bed
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
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Three-Bedroom Apartment
Three-Bedroom Apartment
...
  • Room size: 111 m²/1195 ft²
  • Balcony/terrace
  • 2 single beds & 2 single be...
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3 Bedrooms Apartment
3 Bedrooms Apartment
...
  • Room size: 111 m²/1195 ft²
  • City view
  • 1 queen bed and 1 king bed ...
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Studio Queen Room
Studio Queen Room
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 queen bed
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Standard Queen Room
Standard Queen Room
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 1 queen bed
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Deluxe Studio
Deluxe Studio
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 2 single beds
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Queen Studio
Queen Studio
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 1 queen bed
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Deluxe Family Room
Deluxe Family Room
...
  • Room size: 56 m²/603 ft²
  • Shower
  • 2 double beds
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Standard Twin Room
Standard Twin Room
...
  • Room size: 18 m²/194 ft²
  • No Windows view
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Promenade Service Apartment?

Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Promenade Service Apartment?

For those who wish to drive their own cars, Promenade Service Apartment has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the serviced apartment can arrange taxi service.

What are my dining options at Promenade Service Apartment?

To meet any special dietary requirements, halal diets are prepared with the utmost care and attention.

Can special events be hosted at Promenade Service Apartment?

Services for event decoration are offered to help your event go smoothly.

Can business events be hosted at Promenade Service Apartment?

On-site venues and convenient event services make Promenade Service Apartment an ideal choice for hosting events such as seminars, corporate events and meetings. The 4 venues can accommodate you and your guests. The venue available at the serviced apartment can accommodate up to 230 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Promenade Service Apartment?

Promenade Service Apartment does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Promenade Service Apartment

  • 8.8
    Excellent
    Spaciousness

    "The room is spacious for a family."

    Fathinoor

    |

    February 7, 2020

  • 9.2
    Exceptional
    Staff 

    "Staff were excellent on my stay."

    Patrick

    |

    September 20, 2019

  • 10.0
    Exceptional

    "Everything is good and complete."

    Alvia

    |

    March 5, 2020

Property ranking|Compared to 1,449 Kota Kinabalu properties
See all rankings
Room size
70 sqm.
Review score - United States
6.5/10
Cheapest price score
Room comfort score
6.6/10
Bigger than
95
%
of Kota Kinabalu properties
Better than
92
%
of Kota Kinabalu properties
Better than
91
%
of Kota Kinabalu properties
Better than
90
%
of Kota Kinabalu properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
7.1
Very good
6,237 reviews
Cleanliness
6.3
Facilities
6.3
Location
8.0
Read all reviews >
What travelers say they love:
Good services as staff served very well.
Syahmie from Malaysia
Family with young children
More about Promenade Service Apartment

More about Promenade Service Apartment

A perfect choice for budget travelers and backpackers, the renovated apartments of Promenade Service Apartment are within easy access to business, shopping, and entertainment districts. All the comfortable units feature basic amenities such as a mini bar, tea/coffee-making facilities, and complimentary drinking water for a luxurious stay. The property provides 24-hour security, housekeeping, laundry services, and parking service. With its strategic location and great service, Promenade Service Apartment is one of the most selected properties amongst travelers.

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Most talked about facilities

Housekeeping
226 mentions
Internet
48 mentions
Food & Dining
38 mentions
Car Park
19 mentions

What they offer

10.0
Exceptional
Spaciousness

"Good place to stay with a large room."

Mohamad

|

February 4, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Promenade Service Apartment from real guests

Overall rating
7.1
Very good
From 6237 reviews
7.9Location
7.5Value for money
7.3Service
Agoda Reviews (5231)Booking.com Reviews (1006)
Rating via Agoda7.0
/
10
Cleanliness6.3
Facilities6.3
Location8.0
Room comfort and quality6.6
Service7.2
Value for money7.5
High score for Kota Kinabalu
Rating
9+ Exceptional (306)
8-9 Excellent (322)
7-8 Very Good (640)
6-7 Good (467)
<6 Below Expectation (1028)
Time of the year
Mar - May (676)
Jun - Aug (607)
Sep - Nov (708)
Dec - Feb (772)
Don't miss out!Users are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
All guests (5231)
All room types
All languages

Show reviews that mention 

Showing 2763 verified guest comments
12345
10.0
Exceptional
AINU from Malaysia
Couple
Studio Twin Bed
Stayed 3 nights in December 2017

Cheap and affordable”

We go for a honeymoon and choose the studio room. worth 4 days stay in Kota Kinabalu and Promenade Service Apartment. You can safe you budget too because you can just cook in the room. Recommended to someone who wantto stay somewhere value for money. Near to the market, in front of the mall and everything perfect! Thank you. :*

Reviewed December 16, 2017
10.0
Exceptional
Rosnani from Malaysia
Group
Studio Twin Bed
Stayed 1 night in August 2016

Highly Recommended! Will return!”

Tip 1: The office is located at Block 3, nearby Hong Leong Bank. But rooms are scattered within the 4 blocks. Tip 2: Parking lots are available at basement, but please stamp your ticket at the Promenade reception/office so you will only be charged RM2 per entry instead per hour. There are parking lots available at Ground Floor, but there will be people who will be collecting RM2 once you park your car, a bit hard tho to find parking. Tip 3: If you park at basement, you will need to go to ground floor by stairs. Then use the lift from ground floor. Tip 4: Not to be confused with Promenade Hotel. Spacious rooms, even the studio rooms are big. Near (some walking distances) to tourist attractions such as malls, Jesselton Point, Tanjung Aru beach, KK Waterfront, Anjung Senja, Night Markets etc. There are many shops, 7 Eleven, McD, banks and restaurants available at Ground Floor. Just a heads up, the service apartments are shared with permanent tenants of the building, but worry not, it is quite clean and super reasonably priced. Security guards at every lobby entrances.

Reviewed August 27, 2016
8.8
Excellent
Mohamad from Malaysia
Family with young children
Family Room
Stayed 5 nights in November 2018

" Worth" Excellent and Friendly staff, Great Location and Accessible" ”

Checked in Nov, 2018. Family Room at Level 3. Convenient , greeted with friendly staff , offered big room wide space. Plenty Car parking at Basement with Subsidies Parking Tickets by Promenade Service Apartment. 24 hrs Security Guard . Feels Safe . Access to fast food and Restaurant. Malindo Restaurant near by offer morning breakfast selection of Local Kueh . Hi Speed Wifi Service. Very nice absolute value for money. " definitely come back here !!! Well Done. Thanks to Agoda as recommended Picture is real.

Reviewed November 06, 2018
8.8
Excellent
Ricky from Malaysia
Family with young children
Studio Twin Bed
Stayed 4 nights in August 2016

Good location, value for money.”

This service apartment is located strategically in the center of Kota Kinabalu city. From local mall, banks, dry & wet market, handicraft, seafood eateries is all within walking distance. Good apartment service provided, good staff, much recommended for traveling in packs of family. Definitely coming back to stay here again. Thumbs up!

Reviewed August 24, 2016
9.0
Exceptional
yanty from Malaysia
Couple
Studio Twin Bed
Stayed 2 nights in October 2011

great location”

3 star

it located in the heart of kota kinabalu,the surrounding also very nice view and easy to go to the the big shopping complex asia city. by the way,it easy to go macdonald in the middle of night for the supper because it very near by the hotel.nice walking view for the night life and very near with bar and club. it near waterfront of kota kinabalu and nice place to chill out,in the morning also have nice view from the hotel to see the sunset and the island from the hotel.beside that,it easy to walk away to philipine market and near by craft market.

Reviewed March 05, 2012
9.3
Exceptional
Mohd from Malaysia
Family with teens
Studio Twin Bed
Stayed 2 nights in August 2013

Convenient Place to Stay”

Very Good Location, Value for Money & Comfortable

At he heart of Kota Kinabalu, Prominade Service Apartment is a very convenient place to stay. Restaurant, Market, Shopping Mall, Convenient Store, Clinic, Pharmacy and Laundry Shop all in walking distance. Public transportation also easy to find and bus stop also within walking distance.

Reviewed August 09, 2014
10.0
Exceptional
Yin from Singapore
Family with teens
Studio Twin Bed
Stayed 1 night in December 2015

Location,food,shopping”

Location,food,shopping

This is my first stay with Promenade Service Apartment, I am delighted as the location is great and surroundings are all food stalls, shops and malls. Very happy with the stay and its great value for money, staffs are very friendly and highly recommended for travelers on holidays. Will return again.

Reviewed December 20, 2015
8.7
Excellent
Aida from Brunei Darussalam
Couple
Family Room
Stayed 1 night in June 2011

Affordabe and comfortable apartment”

In the centre of town, walking distance to many shopping centres

The studio suite has a small kitchen which is convenient for those who wants to cook, but there is always nearby 24hour food outlets around the apartment. I always stayed here when I'm in Kota Kinabalu as its cheap and affordable. As we are more into shopping and sightseeing, so we don't really need a posh hotel to stay. This apartment is a way to save your budget to do more shopping in KK.

Reviewed September 24, 2011
8.7
Excellent
yanty from Malaysia
Couple
Studio Twin Bed
Stayed 1 night in October 2011

nice location”

3 star

it located in the heart of kota kinabalu,the surrounding also very nice view and easy to go to the the big shopping complex asia city. By the way,it easy to go macDonald in the middle of night for the supper because it very near by the hotel.nice walking view for the night life and very near with bar and club. it near waterfront of kota kinabalu and nice place to chill out,in the morning also have nice view from the hotel to see the sunset and the island from the hotel.beside that,it easy to walk away to philipine market and near by craft market.

Reviewed March 05, 2012
10.0
Exceptional
Rosnani from Malaysia
Group
Studio Twin Bed
Stayed 2 nights in August 2016

Highly Recommended!”

Tip 1: The office is located at Block 3, nearby Hong Leong Bank. But rooms are scattered within the 4 blocks. Tip 2: Parking lots are available at basement, but please stamp your ticket at the office so you will only be charged RM2 per entry instead per hour. There are parking lots available at Ground Floor, but there will be people who will be collecting RM2 once you park your car, a bit hard tho to find parking. Tip 3: If you park at basement, you will need to go to ground floor by stairs. Then use the lift from ground floor. Spacious rooms, even the studio rooms are big. Near (some walking distances) to tourist attractions such as malls, Jesselton Point, Tanjung Aru beach, KK Waterfront, Anjung Senja, Night Markets etc. There are many shops, 7 Eleven, McD, banks and restaurants available at Ground Floor. Just a heads up, the service apartments are shared with permanent tenants of the building, but worry not, it is quite clean and super reasonably priced. Security guards at every lobby entrances.

Reviewed August 27, 2016
8.7
Excellent
Abdul from Saudi Arabia
Couple
Studio Twin Bed
Stayed 5 nights in January 2015

nice and clean”

location.security and closed to every thing

Nice and clean apartment with a big bed. We enjoying our shopping at Filipina market and bring some fish and prawn to be cook. The reception works 24 hours so we can call them at any time when we need help. The building it self is old, but is nice. We can feel the enviroment being a local people. There 24 hours security that always stand by. This apartment is in the heart of Kota Kinabalu. Easy to go everywhere.

Reviewed January 15, 2015
10.0
Exceptional
LEONG from Malaysia
Family with teens
Studio Twin Bed
Stayed 2 nights in November 2012

Great hotel”

good services and facilities

it is a good and clean hotel and located at the ideal location in Kota Kinabalu. I have a great time with my family members while staying in this service apartment.

Reviewed December 27, 2012
9.6
Exceptional
MASNITA from Malaysia
Group
Family Room
Stayed 1 night in September 2017

Exceptional”

better if refrigerator provided by promenade service apartment. management should add 1 more aircond to give more comfortable condition because the room is too big to have just 1 aircond....

Reviewed September 26, 2017
7.3
Very good
Dwight from United States
Family with teens
Family Room
Stayed 12 nights in December 2015

Good Value For the Money if you're not that picky.”

The location is great, the staff are friendly and helpful, and it is near all the shops and best mall in the area.

Staying at the Promenade Service Apartment is hit or miss. Some of the rooms are not too bad, and others are very old and worn out. Cleaning the shower isn't a priority for them so don't be surprised to see ample amounts of mold and mildew all through the shower. That being said if you aren't a picky traveler and are used to traveling in the developing world you'll be pretty happy. We requested a room change after a couple of days due to street noise and they obliged and the difference between the two rooms was pretty big. One was clean and one wasn't. What we ended up with was a pretty good room for the price and it was very large. The people in the community are awesome and always welcome you with a smile. I am very happy with our stay and will stay there again in the future if traveling on my own. My wife wants a nice resort the next time, but you can't compare the two. This is value for the money.

Reviewed January 02, 2016
7.6
Very good
John from Malaysia
Couple
Studio Twin Bed
Stayed 5 nights in June 2017

OK if you need a basic studio right in town.”

I don't believe Promenade Service Apartments can be beaten on price in this location - you are at Api-Api, right in town! It is basic but with gas cooker, fridge, dining area, an odd mix of TV channels - hope you like Al Jazeera ;-) - it is good value for money. We were surprised how spacious the twin studio was. Corridors (stone floors) and lifts are a bit dated and run down but once in your studio, no problem! Security staff quickly helped subdue a couple of noisy guests. I live in Sabah but had to attend hospital as an outpatient over a short period, this studio was just the job, within minutes of my appointments.

Reviewed September 22, 2017
8.0
Excellent
CRANSTON from Malaysia
Couple
Studio Twin Bed
Stayed 3 nights in April 2017

Great but..”

The apartment was great but as it is a service apartment, we are actually staying at an apartment with other permanent residents of the apartment (not the Promenade Service Apartment residents). Just for your info. The stay was great just that the air-conditioner was a bit too loud maybe cause it is old. please do change it.

Reviewed January 10, 2018
8.8
Excellent
NOOR from Malaysia
Group
Family Room
Stayed 2 nights in March 2019

The room is”

The room is spacious.. everything is great..just behind promenade hotel n behing imago mall.. near filipine market.. The only major problem was the parking fee.. the staff never explained that we need to show the card at the reception area to get discount. Every time I parked the car, i need to go to the reception area to get discount paper and then went to the basement to pay RM2 to go out. It was bothersome. Furthermore, if u are not a resident, u cannot directly go the level 1,2 or 3 of your room. U need to take the stair first. The parking lot is quite spooky for single travelling girl like me. Anyway, after u get used to it, it's quit okay☺️

Reviewed March 28, 2019

Thank you for staying with us and would like to make things right during your next visit. We look forward to seeing you again!

Responded April 01, 2019
Promenade Service Apartment
8.7
Excellent
Agnes from Malaysia
Solo traveler
Studio Twin Bed
Stayed 1 night in May 2012

Great location budget hotel.”

Good For family who like to do their own cooking and washing when away from home.

The hotel where i stayed situated at the heart of the city centre. It is very convenient for me travelling alone. Food and shopping outlets are easily reachable ie a walking distance from the hotel apartment where I stayed. The room was clean and safe for new visitors like me. Except the corridors needed to be washed or cleaned as there are dirty stain on the floor. Overall, I find it safe to stay at the service apartment. Syabas!

Reviewed June 11, 2012
9.3
Exceptional
Matthius from Brunei Darussalam
Family with teens
Studio Twin Bed
Stayed 1 night in December 2011

Great Location, Small room for 12 people ”

Love the place

Everyone has fun and looking forward to the next holiday definitely with Promenade Service Apartment again!

Reviewed December 20, 2011
7.7
Very good
Esther from Malaysia
Solo traveler
Family Room
Stayed 1 night in June 2013

very big room, clean , staff helpful”

near city , convenience and a lot of seafood

Promenade Service Apartment room is clean and very very big, staff very friendly and helpful,by walk can go to night market, morning can walk to wet market and a lot of seafood restaurant and shopping mall. nearby also to airport. central market can by blackpaper an dry prawn and try fish.

Reviewed July 11, 2013
12345
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