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Very good

based on 14 reviews
  • Cleanliness 7.6
  • Location 7.0
  • Room comfort and quality 7.3
  • Service 7.0
  • Value for money 7.6
  • Food and dining 7.4
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christelle from South Africa
Stayed 2 nights in January 2012
Just plain average
Pool, even though no one at the hotel could tell you if/when it closes
Not a bad visit, but definitely room for improvement. especially in terms of service levels. Hotel is completely understaffed during the day [we were there over a weekend!] and employees could do with some training on the basics as how to respond to basic questions such as 'How big is your medium pizza?'. Revert: 'It's between our medium and our small!'. All in all, lots of respect for the assistant manager who went above and beyond to assist staff during rush hour on a Saturday afternoon > on both bar duty as well as taking meal and drink orders. During our weekend stay, the general manager was never to be seen or heard of.
Reviewed February 17, 2012
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shamima from South Africa
Business travelers
Stayed 3 nights in January 2012
excellent hotel
service with a smile
spent a weekend at the hotel. very impressed with service from the check in staff all the way to the cleaners. on monday morning as i was checking out, the check out staff reminded me to have breakfast before i left. this is what i call service
Reviewed February 06, 2012
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kamaloodien from South Africa
Stayed 2 nights in January 2012
very nice !
peaceful !!
what a wonderful hotel , friendly staff and received a up-grade after already paying peanuts on agoda !! will go their anytime ! breakfast was superb !!
Reviewed January 21, 2012
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Takayuki from Japan
Families with older children
Stayed one night in December 2013
ケープタウンを中心に、家族でステレンボッシュ、フランシュックの観光した際に使用しました。 郊外にあるホテルですので、車は必要ですが、部屋も広く家族旅行には良いホテルでした。
Reviewed November 18, 2014
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