Protea Hotel by Marriott Transit O.R. Tambo Airport
Situated In International Terminal, Terminal A, Third Floor,OR Tambo International . Close to departure gates, Greater OR Tambo, Johannesburg, South Africa, 1627 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Greater OR Tambo part of Johannesburg, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Apartheid Museum. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Facilities
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Shops
Laundry service
Safety deposit boxes
Poolside bar
Your dates are popular among travelersUsers are booking a place in Johannesburg every 4 minutes on Agoda.com
Always a good place”
I have stayed at the Protea Transit Hotel in Johannesburg many times. It is always a good sanctuary between flights. Although the hotel only has rooms, residents have easy access to the Departures level of the airport with plenty of choices for meals etc.
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Convenient and Clean”
My wife and I have stayed at this hotel many times over recent years. It is a welcome and convenient place to transit between flights from Australia and onward to other parts of Africa. With easy access to the departure level of the airport and the restruants etc, it is very convenient. While the overall aspect of the hotel is great, they miss the boat on the finer points of maintenance and customer care. We really did not appreciate jackhammers working outside our window at 10.00pm during our stay. Reception staff seemed unable to do anything about stopping the noise. But we will stay there again should we pass through the Johannesburg Airport. There always seems to be a light not working or something else that spoils the overall aspect of the time there. Management needs to give more attention to the rooms and room staff and less time sitting in their offices.
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Good Day Gavin Thank you very much for taking the time to share your experience with us after your recent stay. It brings me great pleasure to hear of how we were able to meet and exceed your expectations. As Protea Hotels, our number one goal is to ensure customer satisfaction. I have communicated the issues raised with the team and the relevant departmental manager is looking into it. The water issue has also been resolved. We are looking forward to hosting you, on your next travels and change your mind about our property. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
Airport Transit Hotel”
This is a great hotel in the middle of Johannesburg international terminal. I transit through South Africa a lot and don't like the idea of having to go through security and immigration each time. The hotel is in a quiet part of the airport and you don't hear the planes. The only downside is that there is no eating in this hotel. There are lots of cafes in the transit lounge which does require you to go through the xray part but if you have no bags, that is easy enough. Just be aware that to get back to the hotel you have to go back through the xray security area. You have to tell them you are staying in the hotel and they open a side door. Maybe a hotel sign would help.
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Good Day Mark Thank you very much for taking the time to share your experience with us after your recent stay. We are working on putting more signage around the airport as a whole and thank you for bring this to our attention. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
Transit hotel”
This is probably my 10th stay here. I normally stay for the convenience of not dealing with JBurg airport immigration while I wait for my early morning flight. Rooms are really good, however my only negatives are that the check in process always seems to take a long time. My most recent was 20 minutes due to a queue and a slow checkin process. Also, something the hotel could consider, is that since it is hit and miss as to whether the security will let you into the transit area to get food, the hotel could consider minibar supplies or a relationship with the transit cafes to provide food. Twice I have arrived and been stuck in my room with no food until the next morning. Having said that, this most recent visit, I asked and they said that you can tell the security that you are staying in hotel and they let you through and register you in a book and then you can come back through the security area. This may not happen everytime though. Johannesburg airport is notoriously inconsistent.
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Good Day Mark Thank you for taking the time to share your recent experience at the Protea Hotel Transit O.R. Tambo Airport with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We apologies for the unnecessary length of our check in process, we are tackling this to always have more staff on shift. Thank you for bring to our attention the idea of a mini bar in the room, this will be put under review with management. We appreciate your patience and understanding regarding the security issue around the airport. In most instances, the airport regulations is that all guests are allowed to more freely when they are in procession of their passport and boarding pass. We are looking forward to hosting you, on your next travels. Yours In Hospitality Patricia Morobe
Good Transit Stop”
We had about 20 hours between flights into Johannesburg and out to Entebbe. After a 14 hour flight from Australia, the clean comfort of the transit hotel was most welcome. A hot shower and clean sheets on the King Size bed were most welcome. We slept well. The hotel has no dining facilities but easy access to the departures level of the airport with the assortment of coffee shops and other eateries. This is a regular stop for us on our trips to Africa.
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Good Day Gavin Thank you very much for taking the time to share your experience with us after your stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
Quiet and Convenient”
We are regular visitors to Protea Transit Hotel. So good to step off a long flight and find a clean, quiet room waiting for us. Never any fuss with our Agoda booking. Everything just flows. The management do need to give more attention to maintenance issues but these are the small refinements that get overlooked at times. Otherwise great. We will be back in a few weeks.
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Good Day Gavin Thank you very much for taking the time to share your experience with us after your recent stay. It brings me great pleasure to hear of how we were able to meet and exceed your expectations. As Protea Hotels, our number one goal is to ensure customer satisfaction. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
The only choice, in transit at Jo'burg! ”
As we were on our route to an exotic destination, due to our 20 hour transit time, we had no choice but to select this hotel. There is no other choice in the airport. Everything else is outside and requires a visa. Check in process was smooth. Long walk to the room. All rooms are non-smoking and it is a super long walk to the smoking lounge located in the Johannesburg duty free area. Room was clean, efficient. Towels were ok. There were hardly any amenities and bathroom supplies, which considering the rather high price you pay for the room is a disappointment. The view was as good as zero. The only "exciting" thing to do was to walk around the duty free area. There was no food provided in the hotel, as they have no kitchen. So the only option for any guest is to go to the duty free restaurants. We were glad to have a private space and hot water, but we were gladder to leave.
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Good Day Anish Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE
Nice... but very expensive”
This hotel is located inside the airport, so as a transit passenger you only have this option. Maybe this is why the hotel is twice the price as the one outside (same hotel company) Then to limit you on your internet and not make your purchase worthwhile.. if you are going to charge double, then give the customer something back eg. breakfast / internet etc
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Transit”
This hotel is just fine for the transit traveller. Nice and clean and ideally located. We use this facility frequently.
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Good Day Gavin Thank you very much for taking the time to share your experience with us after your recent stay. We are glad you liked our hotel. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE
Good as airport hotel”
Not very good as we arrive with the baby just to take a shower a quickly stay for transit and they doesn't want grandma stay together because the room just can accommodate 2 adults. But we just need the room to organise the things as we are going from BR to CN with a baby and the flight is very long. They charge us to aloud grandma stay together. I think was not good from hotel
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Good Day Carolina Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE
Does what it says on the box”
It's a transit hotel, and that's all it is. Nothing but a long long corridor of rooms with more or less everything you need for a quick overnight stay. Including a sizable bath. Well soundproofed. Ridiculously over-priced, but when you arrive at 2.30am it can charge what it likes.
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Nice Hotel”
It was a nice hotel, rustic but clean food was good close to the airport
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Good day Clinton Thank you very much for taking the time to share your experience with us after your recent stay. It brings me great pleasure to hear of how we were able to meet and exceed your expectations. As Protea Hotels, our number one goal is to ensure customer satisfaction. We are looking forward to hosting you, on your next travels and change your mind about our property. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
ok hotel for transfer purposes only”
the hotel is located in the transfer area of the airport - make sure you do not pass customer and collect your luggage. your luggage will be collected and forwarded to your final destination - so do bring your night gear in your hand luggage. all in all the hotel is ok but has some rooms without a window - not nice!
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Good Day Valued Guest, Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
Nice hotel”
It a transit hotel and checking in is quite fast. The room is clean and look good. easy to access internet.
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Good Day Soon, Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE
Nice hotel”
The hotel is inside the airport and easy to find. The room is nice and cosy. The service is not too bad.
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Good Day Valued Guest, Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE
Convenient”
Located conveniently for transit passengers , clean and easy to use
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Good Day Jonathan Thank you very much for taking the time to share your experience with us after your recent stay at Protea Hotel Transit. Your feedback is much appreciated as it is the only yard stick that we can measure the service and standard of our hotel. We look forward to hosting you,on your next travels and I will make sure we continue to provide you with only the best service. Regards Patricia Morobe
Transit hotel”
Please see my previous reviews of this hotel.
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Good day Mark Thank you very much for taking the time to share your experience with us after your recent stay. Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels.
Superb”
superb, I have been staying at this hotel for the past 2 years. I like it and it is safe and clean. Will stay again...
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Good Day Sie, Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE
Very dissapointed!”
We were flying to Thailand from Jhb after arriving from Cpt....we did the booking & spent R2000 for 1 night,we only saw afterwards when the confirmation email came that we had to fly from 1 international airport to another.Very false advertising,we had to spend our night on OR Tambo airport on a cold night before we could enjoy our vacation in Thailand.I am so disappointed!
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Good day Ricardo Thank you for taking the time to write this review. Apologies about the events that transpired and any inconveniences you may have experienced. Because of our location inside the international terminal at transfers, passengers would get off one flight, then stay inside the international terminal. Sleep at our hotel, then the next day, get their flight to the next international destination. Cape Town, is domestic, therefore the airport rules would only allow you to enter the international terminal 3 hours before your flight to Thailand. Next time please call the hotel and we can assist that you stay at Protea Hotel OR Tambo Airport situated outside the airport. Thank you.
Exceptional”
Spent one day due to change of flight time. Nice stay, quiet and clean place. Pleasant stay.
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Good Day Rafaela Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator