Protea Hotel Fire & Ice! Durban Umhlanga Ridge

4 stars out of 5
14 Palm Boulevard, Umhlanga, Durban, South Africa, 4001 - See map

Escape to Protea Hotel Fire & Ice! Durban Umhlanga Ridge for a vibrant beachside getaway. Perfect for two travelers seeking relaxation and entertainment, this hotel in Umhlanga, Durban offers comfortable accommodation with air conditioning, complimentary Wi-Fi, and beautiful views. Enjoy a delicious breakfast, rejuvenating indoor pool, and nearby attractions like Natal Shark Board and Wavepark Gateway. With exceptional service, spacious rooms, a pool, and gym facilities, this hotel is the perfect base for your Durban adventure. Book now for a memorable stay! [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Located in heart of Durban

Front desk [24-hour]

Airport transfer

Currency exchange

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Kids club

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Durban every 5 minutes on Agoda.com
See map

9.1Exceptional

Location rating score

Exceptional location
Popular neighborhood
Exceptional for walking
More details on walking
Parking
Available
Walkable places
Barnyard Theatre
100 m
Imax
100 m
Ster Theatres - Gateway Mall
100 m
Wavepark Gateway
130 m
CJ Saunders Park
130 m
Popular landmarks
Umgeni River Bird Park
10.2 km
Moses Mabhida Stadium
12.0 km
Big Rush Urban Adrenaline
12.3 km
Mitchell Park Zoo
12.5 km
Suncoast Casino
12.8 km
Closest landmarks
Dr Ajesh (Shaun) Janki, Psychiatrist
370 m
Umhlanga Hospital
410 m
KZN Day Clinic
420 m
Golfers Club
780 m
19th Hole Putting Course
1.1 km
Value for money8.3
Distance to city center18.6 km
Location rating9.1
Nearest airportKing Shaka International Airport (DUR)
Distance to airport13.5 km

Rooms available at Protea Hotel Fire & Ice! Durban Umhlanga Ridge

Very good
Room comfort & quality

7.8

Guest room, 1 Double
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 1 double bed
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2 Bedroom Apartment, Balcony
...
  • Room size: 74 m²/797 ft²
  • Park view
  • 1 king bed and 2 single bed...
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Larger Guest room, Balcony
...
  • Room size: 74 m²/797 ft²
  • Landmark view
  • 1 single bed and 1 king bed
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Guest room, 2 Double
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 double beds
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1 Bedroom Bi-level Loft, In Loft: 1 King
...
  • Room size: 56 m²/603 ft²
  • Park view
  • 1 king bed
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Guest room, 1 King
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 1 king bed and 2 single bed...
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Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
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Two Bedroom Apartment
...
  • Room size: 74 m²/797 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
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2 Bedroom Presidential Suite
...
  • Room size: 100 m²/1076 ft²
  • Park view
  • 1 king bed and 1 double bed
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Executive Suite
...
  • Room size: 57 m²/614 ft²
  • Landmark view
  • 1 king bed
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Frequently asked questions

What type of non-water sports and outdoor activities are accessible at Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

Protea Hotel Fire & Ice! Durban Umhlanga Ridge features non-water sport and outdoor activities such as golf course (within 3 km) for you to sweat it out.

Does Protea Hotel Fire & Ice! Durban Umhlanga Ridge have a fitness center?

Yes! Protea Hotel Fire & Ice! Durban Umhlanga Ridge features fitness center that is fittingly located on site, catering to your active needs to remain in shape while on holiday getaway. For more details, please contact the property for more information.

Does Protea Hotel Fire & Ice! Durban Umhlanga Ridge offer laundry services?

Yes! Protea Hotel Fire & Ice! Durban Umhlanga Ridge offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

Does Protea Hotel Fire & Ice! Durban Umhlanga Ridge provide dry cleaning services?

Yes! Protea Hotel Fire & Ice! Durban Umhlanga Ridge offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What types of facilities are offered for kids at Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

While on holiday with your family, your kids can also enjoy the fun in sports and recreation facilities offered at Protea Hotel Fire & Ice! Durban Umhlanga Ridge which include kids club and kids pool.

When was Protea Hotel Fire & Ice! Durban Umhlanga Ridge built?

Protea Hotel Fire & Ice! Durban Umhlanga Ridge was built in 2009.

What do past travelers love most about Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

Past guests that stayed at Protea Hotel Fire & Ice! Durban Umhlanga Ridge have given this property a rating of 9.132 for its outstanding location as the primary highlight for their stay.

What do local travelers think about Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

Past local visitors that have stayed at this property have given Protea Hotel Fire & Ice! Durban Umhlanga Ridge an average rating of 9.3. You can look up on more descriptive customer reviews, and feedback for this property down in the review section.

What restaurants are in close proximty of Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

Protea Hotel Fire & Ice! Durban Umhlanga Ridge’s local community is Umhlanga which consists of well-liked dining places such as Little Havana and 14 on Chartwell.

Is breakfast offered at Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

Wake up to an amazing continental and buffet breakfast at Protea Hotel Fire & Ice! Durban Umhlanga Ridge. Guest visitors can enjoy breakfast offered with an additional charge of 235 ZAR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

More about Protea Hotel Fire & Ice! Durban Umhlanga Ridge

More about Protea Hotel Fire & Ice! Durban Umhlanga Ridge

Experience Modern Luxury at Protea Hotel Fire & Ice! Durban Umhlanga Ridge

Welcome to Protea Hotel Fire & Ice! Durban Umhlanga Ridge, a stylish and contemporary 4-star hotel located in the vibrant city of Durban, South Africa. Built in 2009, this hotel offers a modern and trendy atmosphere, perfect for both business and leisure travelers. Conveniently situated just 18.6 km away from the city center, Protea Hotel Fire & Ice! Durban Umhlanga Ridge provides easy access to the bustling attractions and vibrant nightlife of Durban. With a short 20-minute drive to the airport, you can start your vacation or business trip without any hassle. Check-in begins at 02:00 PM, allowing you to settle into your comfortable and well-appointed room or suite. The hotel features 205 spacious and tastefully designed rooms, ensuring a relaxing stay for every guest. Whether you choose a standard room or a luxurious suite, you can expect modern amenities, stylish decor, and a cozy ambiance to make you feel right at home. Families are welcome at Protea Hotel Fire & Ice! Durban Umhlanga Ridge, as children between the ages of 6 to 16 can stay free of charge. This child-friendly policy allows you to bring your little ones along without any additional cost, making it an ideal choice for a family getaway. The hotel also offers special amenities and services for families, ensuring a comfortable and enjoyable stay for everyone. Check-out time is until 11:00 AM, giving you ample time to savor a delicious breakfast at the hotel's on-site restaurant or explore the surrounding area. Whether you're here for business or leisure, Protea Hotel Fire & Ice! Durban Umhlanga Ridge offers a modern and luxurious experience that will exceed your expectations.

Unwind and Indulge at Protea Hotel Fire & Ice! Durban Umhlanga Ridge's Entertainment Facilities

Protea Hotel Fire & Ice! Durban Umhlanga Ridge offers a plethora of entertainment facilities to ensure an unforgettable stay. Whether you are looking to relax, socialize, or pamper yourself, this hotel has it all. Step into the vibrant atmosphere of the hotel's bar and nightclub, where you can sip on signature cocktails and dance the night away to the latest beats. If you're in the mood for some retail therapy, the hotel is conveniently located near a variety of shops, allowing you to indulge in some retail therapy. For those seeking relaxation, the hotel boasts a serene garden where you can unwind amidst lush greenery. Additionally, the salon offers a range of beauty treatments and hairstyling services, ensuring you look and feel your best during your stay. To truly rejuvenate your mind and body, head to the hotel's spa, where skilled therapists will pamper you with a variety of massages and treatments. Complete your wellness journey with a visit to the sauna, where you can detoxify and rejuvenate. Protea Hotel Fire & Ice! Durban Umhlanga Ridge goes above and beyond to provide an exceptional entertainment experience for its guests. With its diverse range of facilities, you are guaranteed a memorable and enjoyable stay.

Unleash Your Inner Athlete at Protea Hotel Fire & Ice! Durban Umhlanga Ridge

Protea Hotel Fire & Ice! Durban Umhlanga Ridge offers a range of top-notch sports facilities to keep guests active and entertained throughout their stay. Whether you're a fitness enthusiast or simply looking to unwind, this hotel has something for everyone. Dive into the invigorating indoor pool, perfect for a refreshing swim or a leisurely dip. The pool area is beautifully designed, with comfortable loungers and a serene atmosphere, making it an ideal spot to relax and soak up the sun. For those who prefer a more intense workout, the hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and free weights. Stay on top of your fitness routine while enjoying panoramic views of the surrounding area, motivating you to push your limits and achieve your goals. When the weather is on your side, head to the outdoor pool for a delightful swim. Surrounded by lush greenery and featuring a poolside bar, this oasis offers a tranquil setting to unwind and sip on refreshing cocktails. Take a break from the hustle and bustle of the city and bask in the sun while enjoying the hotel's fantastic amenities. If you're in the mood for some water-based fun, the hotel's water park is sure to delight both young and young at heart. With thrilling slides, splash pools, and water attractions, it's the perfect place to make a splash and create lasting memories with family and friends. Last but not least, the hotel is conveniently located near the beach, allowing guests to easily access the sandy shores and crystal-clear waters of Durban. Whether you're up for a relaxing stroll along the coastline or want to try your hand at exciting water sports, the beach offers endless possibilities for outdoor activities. At Protea Hotel Fire & Ice! Durban Umhlanga Ridge, you'll never run out of options to stay active and have fun. With its impressive range of sports facilities, you can unleash your inner athlete and create unforgettable experiences during your stay.

Convenience Facilities at Protea Hotel Fire & Ice! Durban Umhlanga Ridge

At Protea Hotel Fire & Ice! Durban Umhlanga Ridge, guests can expect a range of convenient facilities that enhance their stay in Durban, South Africa. From the moment you arrive, you'll be greeted by a warm and attentive staff ready to assist you with any needs or requests. For those who prefer to travel light, the hotel offers a laundry service and dry cleaning facilities, ensuring that your clothes stay fresh and clean throughout your stay. If you prefer to dine in the comfort of your room, room service is available, allowing you to indulge in delicious meals without leaving your cozy haven. To ensure the safety of your valuables, safety deposit boxes are provided, giving you peace of mind during your stay. The concierge is also on hand to provide recommendations and assist with any bookings or arrangements you may require. Stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. For those who enjoy smoking, there is a designated smoking area available. Additionally, the hotel offers express check-in/check-out services, allowing you to save time and make the most of your stay. Luggage storage is available for your convenience, so you can explore the city without worrying about your belongings. Lastly, the hotel ensures that your room is kept clean and tidy with daily housekeeping services. With these convenient facilities, Protea Hotel Fire & Ice! Durban Umhlanga Ridge ensures that your stay is comfortable, hassle-free, and enjoyable.

Convenient Transport Facilities at Protea Hotel Fire & Ice! Durban Umhlanga Ridge

At Protea Hotel Fire & Ice! Durban Umhlanga Ridge, we understand the importance of seamless travel experiences. That's why we offer a range of convenient transport facilities to ensure that your journey is hassle-free from start to finish. For guests arriving by air, our hotel provides airport transfer services, making your arrival and departure a breeze. Our friendly and professional drivers will be waiting for you at the airport, ready to whisk you away to the comfort of our hotel. If you prefer to drive yourself, we have a secure and spacious car park onsite, where you can safely park your vehicle throughout your stay. Please note that car park charges are applied. Additionally, we offer a car hire service, giving you the freedom to explore Durban and its surrounding areas at your own pace. For those who prefer not to drive, our hotel offers a convenient shuttle service, providing transportation to popular attractions and nearby destinations. Alternatively, our staff can assist you in arranging a taxi service, ensuring that you can easily get around the city. No matter your preferred mode of transport, Protea Hotel Fire & Ice! Durban Umhlanga Ridge has you covered, ensuring that your stay with us is as comfortable and convenient as possible.

Modern and Comfortable Room Facilities at Protea Hotel Fire & Ice! Durban Umhlanga Ridge

Experience a delightful stay at Protea Hotel Fire & Ice! Durban Umhlanga Ridge, where modern and comfortable room facilities await you. Each room is equipped with air conditioning, ensuring a cool and refreshing atmosphere throughout your stay. You can easily style your hair with the provided hair dryer, saving you the hassle of packing one. Unwind after a long day of exploring Durban by catching up on your favorite shows on the television in your room. The mini bar offers a selection of refreshing beverages and snacks, perfect for indulging in a little treat. Step out onto the balcony or terrace and take in the breathtaking views of the surrounding area. Stay entertained with the satellite/cable TV, providing a wide range of channels to choose from. Keep your drinks and snacks cool in the refrigerator, allowing you to enjoy them at your convenience. With these fantastic room facilities, you can relax and enjoy a comfortable stay at Protea Hotel Fire & Ice! Durban Umhlanga Ridge.

Indulge in a Culinary Delight at Protea Hotel Fire & Ice! Durban Umhlanga Ridge

At Protea Hotel Fire & Ice! Durban Umhlanga Ridge, guests can embark on a gastronomic adventure with an array of dining options to satisfy every palate. Start your day off right at the breakfast buffet, where a delicious spread of continental breakfast items awaits. From freshly baked pastries to a selection of fruits and cereals, there's something to please every taste bud. For those looking for a quick caffeine fix or a cozy spot to catch up with friends, the hotel's coffee shop is the perfect place to unwind. Indulge in aromatic coffees, refreshing teas, and delectable snacks, all served in a trendy and vibrant atmosphere. When hunger strikes, head to the hotel's restaurant, where a menu of mouthwatering dishes awaits. From local favorites to international cuisine, the restaurant offers a diverse range of options to cater to all preferences. Enjoy a hearty steak, savor a seafood delicacy, or opt for a vegetarian delight - the choice is yours. For guests who prefer the privacy and comfort of their rooms, room service is available, allowing you to enjoy a delectable meal without stepping out. From light bites to full-course meals, the room service menu offers a variety of options to suit any craving. Additionally, for those who prefer to whip up their own meals, the hotel provides a shared kitchen facility. Stocked with all the necessary equipment, guests can prepare their own culinary creations and enjoy a home-cooked meal while traveling. To ensure a hassle-free stay, the hotel offers daily housekeeping services, ensuring that your dining experience is complemented by a clean and tidy environment. Whether you're enjoying a meal in the restaurant, grabbing a quick bite at the coffee shop, or indulging in room service, you can rest assured that your dining experience at Protea Hotel Fire & Ice! Durban Umhlanga Ridge will be nothing short of exceptional.

Luxurious and Spacious Rooms at Protea Hotel Fire & Ice! Durban Umhlanga Ridge

Experience the epitome of comfort and style at Protea Hotel Fire & Ice! Durban Umhlanga Ridge. With a wide range of room options available, there is something to suit every traveler's needs. Indulge in the modern and trendy 1 Bedroom Bi-level Loft, offering a spacious 56 square meters of living space. For those seeking a touch of elegance, the 1 Bedroom Executive Suite provides 57 square meters of luxury. Families or groups can opt for the 2 Bedroom Apartment with a balcony, offering a generous 74 square meters of space. Booking your stay at Protea Hotel Fire & Ice! Durban Umhlanga Ridge on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can browse through the different room options, compare prices, and book your preferred room in just a few clicks. Say goodbye to the stress of searching for the best deals and let Agoda take care of all your booking needs.

Discover the Vibrant Umhlanga in Durban, South Africa

Nestled along the stunning coastline of Durban, South Africa, Umhlanga is a vibrant and picturesque suburb that offers a perfect blend of natural beauty, modern amenities, and cultural experiences. With its pristine beaches, luxurious resorts, and bustling promenade, Umhlanga is a popular destination for both locals and tourists alike. One of the highlights of Umhlanga is its breathtaking coastline. The golden sandy beaches stretch for miles, inviting visitors to relax, soak up the sun, and take a refreshing dip in the warm Indian Ocean. Whether you're a beach lover or an avid surfer, Umhlanga's beaches offer something for everyone. Apart from its natural beauty, Umhlanga is also known for its world-class shopping and dining experiences. The Gateway Theatre of Shopping is a must-visit destination for shopaholics, with its wide range of international brands, local boutiques, and entertainment options. After a day of retail therapy, indulge in a culinary adventure at one of the many restaurants and cafes that line the vibrant Umhlanga promenade. For those seeking adventure, Umhlanga offers plenty of outdoor activities. Explore the Umhlanga Lagoon Nature Reserve, where you can hike through lush forests, spot diverse bird species, and admire breathtaking views of the lagoon. Thrill-seekers can also try their hand at various water sports, such as kayaking, jet skiing, and deep-sea fishing. With its stunning natural beauty, vibrant atmosphere, and endless activities, Umhlanga is a must-visit destination for anyone traveling to Durban, South Africa. Whether you're looking for relaxation, adventure, or cultural experiences, Umhlanga has it all.

Getting to Protea Hotel Fire & Ice! Durban Umhlanga Ridge

Protea Hotel Fire & Ice! Durban Umhlanga Ridge is conveniently located in Umhlanga, Durban, South Africa, making it easily accessible from the nearby airports. There are two airports in Durban: King Shaka International Airport and Virginia Airport. If you are arriving at King Shaka International Airport, which is the main airport serving Durban, you have several transportation options to reach Protea Hotel Fire & Ice! Durban Umhlanga Ridge. The most convenient and popular option is to take a taxi or book a private transfer. The journey from the airport to the hotel takes approximately 20 minutes, depending on traffic. Alternatively, you can also rent a car at the airport and drive to the hotel. The hotel offers free parking for guests. For those arriving at Virginia Airport, which is a smaller airport located closer to the city center, you can also take a taxi or book a private transfer to the hotel. The journey from Virginia Airport to Protea Hotel Fire & Ice! Durban Umhlanga Ridge takes around 15 minutes, depending on traffic. No matter which airport you arrive at, the journey to Protea Hotel Fire & Ice! Durban Umhlanga Ridge is relatively short and hassle-free. Upon arrival, you will be greeted by the hotel's modern and vibrant atmosphere, offering a perfect blend of comfort and style. With its prime location in Umhlanga, you will have easy access to popular attractions, shopping malls, and the stunning beaches of Durban.

Discover the Exciting Surrounding Landmarks of Protea Hotel Fire & Ice! Durban Umhlanga Ridge

Nestled in the vibrant city of Durban, South Africa, Protea Hotel Fire & Ice! Durban Umhlanga Ridge offers an ideal location for exploring the area's top attractions. Just a stone's throw away from the hotel, you'll find an array of exciting landmarks and attractions that are sure to captivate your senses. For nature enthusiasts, the Umhlanga Lagoon Nature Reserve is a must-visit. This pristine reserve boasts picturesque walking trails, lush vegetation, and a tranquil lagoon. Immerse yourself in the beauty of the surrounding landscape as you spot various bird species and enjoy a peaceful picnic by the water's edge. If you're in the mood for some retail therapy, head to the nearby Gateway Mall, home to the Ster Theatres and a plethora of shops, restaurants, and entertainment options. Whether you're looking for the latest fashion trends, want to catch a movie, or indulge in delicious cuisine, Gateway Mall has it all. For an adrenaline rush, Wavepark Gateway is just a short distance away. This thrilling water park offers an array of exhilarating water slides, wave pools, and lazy rivers, making it the perfect destination for a fun-filled day with family and friends. These are just a few of the exciting landmarks and attractions that await you near Protea Hotel Fire & Ice! Durban Umhlanga Ridge. Whether you're seeking adventure, relaxation, or cultural experiences, this hotel's prime location ensures that you'll have endless options to explore and create unforgettable memories.





A Culinary Haven Just Steps Away

Protea Hotel Fire & Ice! Durban Umhlanga Ridge is surrounded by a plethora of exquisite dining options that will tantalize your taste buds. Whether you're craving a juicy steak, fresh seafood, or authentic Italian cuisine, you'll find it all within walking distance. Butcher Boys uMhlanga is a must-visit for meat lovers, offering succulent cuts and a cozy atmosphere. Legacy Yard is a trendy food market where you can sample a variety of dishes from different cuisines. For those craving seafood, Ocean Basket Gateway Halaal and Lord Prawn Fish & Grill are perfect choices, serving up delectable seafood delights. If you're in the mood for pizza or pasta, head to Al Firenze or Lupa Osteria Umhlanga for a truly authentic Italian experience. Olive & Oil Restaurant offers a diverse menu with Mediterranean-inspired dishes, while Little Havana is the go-to spot for Cuban cuisine. Circus Circus Gateway is a family-friendly restaurant with a vibrant atmosphere, and 14 on Chartwell is a hidden gem known for its contemporary fusion cuisine. With such a wide array of culinary options right at your doorstep, your taste buds are in for a treat during your stay at Protea Hotel Fire & Ice! Durban Umhlanga Ridge.

Shop 'til You Drop at Durban's Premier Shopping Landmarks

Located in the vibrant city of Durban, Protea Hotel Fire & Ice! Durban Umhlanga Ridge is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Granada Square, a charming open-air shopping complex where you can browse through a variety of boutique stores and enjoy a leisurely meal at one of the trendy cafes. For art enthusiasts, Africa Art Gallery and Makiwa Gallery are must-visit destinations, showcasing an impressive collection of African art and sculptures. If you're looking for a larger shopping experience, head to La Lucia Mall or Gateway Theatre Of Shopping, both offering a wide range of international and local brands, as well as entertainment options such as cinemas and restaurants. Art Africa Umhlanga Rocks is another gem in the area, where you can explore unique African-inspired artwork and crafts. With these incredible shopping landmarks just a short distance away, Protea Hotel Fire & Ice! Durban Umhlanga Ridge is the perfect base for a memorable shopping spree in Durban.

Affordable Luxury at Protea Hotel Fire & Ice! Durban Umhlanga Ridge

Indulge in the perfect blend of comfort, style, and affordability at Protea Hotel Fire & Ice! Durban Umhlanga Ridge. With an average room price of just $95, this hotel offers exceptional value for money compared to the average price of a hotel room in Durban, which is $76. At Protea Hotel Fire & Ice! Durban Umhlanga Ridge, you can experience a world-class stay without breaking the bank. Immerse yourself in the vibrant energy of Durban while enjoying top-notch amenities and impeccable service. Whether you're traveling for business or leisure, this hotel provides a perfect retreat at an unbeatable price. From the moment you step into your stylishly designed room, you'll be greeted with modern furnishings, plush bedding, and all the essential amenities to ensure a comfortable stay. The hotel also boasts a range of facilities including a fitness center, outdoor pool, and on-site restaurant, where you can savor delectable dishes and unwind after a day of exploring the city. Don't miss out on this incredible opportunity to stay at Protea Hotel Fire & Ice! Durban Umhlanga Ridge. Book your room today and experience luxury at an affordable price.

Exceptional Service and Beautiful Hotel

Protea Hotel Fire & Ice! Durban Umhlanga Ridge has received rave reviews for its exceptional service and beautiful hotel. Guests have consistently praised the friendly and helpful staff, who go above and beyond to ensure a memorable stay. The rooms are described as very clean and comfortable, providing a perfect retreat after a long day of exploring. The hotel's recreational facilities are also highly regarded, offering guests a chance to relax and unwind. With its stunning layout and excellent location, Protea Hotel Fire & Ice! Durban Umhlanga Ridge is a top recommendation for travelers seeking a safe and comfortable stay in Durban.

A Vibrant and Stylish Stay at Protea Hotel Fire & Ice! Durban Umhlanga Ridge

Experience a vibrant and stylish stay at Protea Hotel Fire & Ice! Durban Umhlanga Ridge, where the hotel's positive customer ratings speak volumes about its exceptional service and amenities. With an overall rating of 8.5, guests rave about the value they receive during their stay at Protea Hotel Fire & Ice! Durban Umhlanga Ridge. Offering competitive rates without compromising on quality, this hotel provides excellent value for money. From the moment you step into the stylish lobby, you'll be greeted by a warm and friendly staff who are dedicated to ensuring your satisfaction throughout your stay. The hotel's facilities receive a remarkable rating of 8.3, showcasing the wide range of amenities available to guests. Whether you're looking to relax by the sparkling outdoor pool, work up a sweat in the fitness center, or indulge in a rejuvenating spa treatment, Protea Hotel Fire & Ice! Durban Umhlanga Ridge has you covered. The modern and well-maintained facilities create the perfect environment for a memorable stay. When it comes to cleanliness, this hotel excels with a rating of 8.8. Guests appreciate the immaculate condition of the rooms and public areas, ensuring a comfortable and hygienic experience. The attention to detail and dedication to cleanliness is evident throughout the hotel, providing guests with peace of mind and a pleasant stay. With a location rating of 9.0, Protea Hotel Fire & Ice! Durban Umhlanga Ridge offers the perfect base for exploring Durban. Situated in the vibrant Umhlanga Ridge, guests have easy access to nearby attractions, shopping centers, and restaurants. Whether you're visiting for business or leisure, the hotel's convenient location ensures that you're never far from the action. The staff performance at Protea Hotel Fire & Ice! Durban Umhlanga Ridge is highly praised, receiving a rating of 8.6. From the moment you check-in to the moment you check-out, the attentive and professional staff go above and beyond to cater to your needs. Whether it's providing local recommendations, assisting with any requests, or simply offering a warm smile, the staff's dedication to exceptional service leaves a lasting impression. Overall, Protea Hotel Fire & Ice! Durban Umhlanga Ridge offers a vibrant and stylish stay with exceptional value, outstanding facilities, impeccable cleanliness, a prime location, and a dedicated staff. Book your stay at this hotel and experience the perfect blend of comfort, convenience, and top-notch service.

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Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities
Languages spoken
  • English
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Audible alarms in all public hallways
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Lowered deadbolts on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room windows that open
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Water park
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Microwave
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Full English/Irish
Restaurants on site
Restaurant
  • Cuisine: South African
  • Menu: Buffet

Location

14 Palm Boulevard, Umhlanga, Durban, South Africa, 4001

Exceptional9.1

Location

Airports
  • King Shaka International Airport (DUR)
    13.5 km
  • Pietermaritzburg Airport (PZB)
    65.6 km
Public transportation
  • Mount Edgecombe Station
    4.1 km
  • Phoenix
    5.7 km
Hospital or clinic
  • Dr Ajesh (Shaun) Janki, Psychiatrist
    370 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Umgeni River Bird Park
    10.2 km
  • Moses Mabhida Stadium
    12.0 km
  • Big Rush Urban Adrenaline
    12.3 km
  • Mitchell Park Zoo
    12.5 km
  • Suncoast Casino
    12.8 km
  • Durban Botanic Gardens
    14.6 km
  • uShaka Wet 'n Wild
    16.1 km
  • uShaka Marine World
    16.3 km
  • The Valley of a 1000 Hills
    30.2 km
Nearby landmarks
  • Barnyard Theatre
    100 m
  • Imax
    100 m
  • Ster Theatres - Gateway Mall
    100 m
  • Wavepark Gateway
    130 m
  • CJ Saunders Park
    130 m
  • Body Guru
    250 m
  • Gateway Theatre Of Shopping
    360 m
  • Dr Ajesh (Shaun) Janki, Psychiatrist
    370 m
  • Natal Sharks Board
    400 m
  • Umhlanga Hospital
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
  • Check-out from00:00
  • Check-in until00:00
Getting around
  • Distance from city center18.6 km
  • Travel time to airport (minutes)20
  • Airport transfer fee450 ZAR
Extras
  • Daily Internet/Wi-Fi fee0 ZAR
  • Breakfast charge (unless included in room price)235 ZAR
The property
  • Year property opened2009
  • Number of floors7
  • Room voltage220
  • Number of rooms 205
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee65 ZAR

Reviews of Protea Hotel Fire & Ice! Durban Umhlanga Ridge from real guests

Provided by verified guests of

Agoda logo
8.6
  • Location score 9.1 out of 10 and is a high score in Durban
    Location9.1
  • Cleanliness score 8.9 out of 10 and is a high score in Durban
    Cleanliness8.9
  • Service score 8.8 out of 10 and is a high score in Durban
    Service8.8
  • Facilities score 8.5 out of 10 and is a high score in Durban
    Facilities8.5
  • Value for money score 8.3 out of 10 and is a high score in Durban
    Value for money8.3
  • Room comfort and quality score 7.8 out of 10
    Room comfort and quality7.8
High score for Durban
Rating
9+ Exceptional (79)
8-9 Excellent (14)
7-8 Very Good (17)
6-7 Good (11)
<6 Below Expectation (15)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 136 verified guest comments
12345
10.0
Exceptional
cathryn from South Africa
Family with teens
Guest room, 2 Double
Stayed 1 night in November 2024

Exceptional”

The staff were so friendly and helpful! Our room was so clean and neat . It's great having the undercover parking and being able to walk over and shop at Gateway so easily. We also felt very safe staying there.

Reviewed November 26, 2024
8.0
Excellent
dinesh from Zimbabwe
Solo traveler
Guest room, 1 King
Stayed 1 night in November 2024

Not worth the price for me.”

Hotel itself was exceptional, but personally for me, i need a room with a balcony at least, especially if the room is really small... There was no view from the window either so it was a bit disappointing.... When in durban i need the fresh air and scenery, been in a closed room does not do it for me. For the same price or cheaper, i could get a 1 bedroom apartment with a balcony and very spacious rooms right next to the hotel... On the site it showed me a room with a balcony and that is why i chose it, only to find out that it is a picture from the 2 bed apartment... it should be more clear on the site for possible clients... thanks.

Reviewed November 30, 2024
8.8
Excellent
Aveesha from South Africa
Family with teens
2 Bedroom Apartment, Balcony
Stayed 4 nights in September 2024

True comfort ”

Awesome break, well maintained establishment Amazing staff, so accommodating, responsive. Exceeds expectations. Will definitely return

Reviewed September 27, 2024
10.0
Exceptional
Boipelo from South Africa
Group
2 Bedroom Apartment, Balcony
Stayed 7 nights in December 2024

Great location ”

The staff was very friendly. Location is great. Many restaurants around.

Reviewed January 01, 2025
5.6
Louis from South Africa
Group
Guest room, 2 Double
Stayed 2 nights in October 2024

Disappointed”

Won't be back

Reviewed November 29, 2024
12345

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