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"This hotel is valuable, good location, clean. But it hasn't..."
siriwanThailand
Fitness center
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9.0 Excellent location
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9.0Location
80 m to public transportation
Free Wi-Fi in all rooms
Air conditioning
Room service [24-hour]
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Room choices
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Executive
City view
24 m²
2 single beds or 1 double b...
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Deluxe
City view
24 m²
2 single beds or 1 double b...
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Superior Domestic residents only
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Superior
City view
24 m²
2 single beds or 1 double b...
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Duplex Suite
City view
38 m²
1 king bed
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Compare to similar properties
This property
Prudential Hotel
Imperial Hotel
Regal Kowloon Hotel
The Cityview Hotel
Guest rating
Very good 7.8 (6898 reviews)
Very good 7.0 (8460 reviews)
Very good 7.7 (5801 reviews)
Very good 7.9 (6468 reviews)
Neighborhood
Jordan
Tsim Sha Tsui
Tsim Sha Tsui
Yau Ma Tei
Wi-Fi
FREE Wi-Fi
FREE Wi-Fi
FREE Wi-Fi
FREE Wi-Fi
Breakfast
Breakfast available
Breakfast available
Breakfast available
Breakfast available
Nearest essentials
Airports
25 km
Hong Kong International Airport (HKG)
52 km
Shenzhen International Airport (SZX)
Public transportation
80 m
Jordan MTR Station
550 m
Austin MTR Station
Hospital or clinic
650 m
Queen Elizabeth Hospital
Pharmacy
550 m
Watsons
Convenience store
150 m
7 Eleven
Cash withdrawal
50 m
ATM
More about Prudential Hotel
An overview
This 17-story hotel is located at the northern end of Tsimshatsui, close to a six-level shopping complex and the Jordan MTR station. The famous Star Ferry is just a 20-minute walk away, while the Temple Street Night Market and The Kowloon Park are even closer. All rooms come with modern design and Japanese artwork as decoration. Prudential Hotel itself boasts a coffee shop and bar with many restaurants located close by. On-site facilities include an outdoor pool, exercise room, tour desk, and limo service. Maintaining high standards at all levels, Prudential Hotel will definitely make your stay a good one.
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What they offer
Internet access
Free Wi-Fi in all rooms
Wi-Fi in public areas
Getting around
Airport transfer
Rental car
Shuttle service
Things to do, ways to relax
Fitness center
Swimming pool [outdoor]
Dining, drinking, and snacking
Bar
Restaurants
Room service [24-hour]
Coffee shop
Room service
Services and conveniences
Concierge
Laundry service
Smoking area
Currency exchange
Luggage storage
Dry cleaning
Safety deposit boxes
For the kids
Babysitting service
Access
Check-in/out [express]
Facilities for disabled guests
Pets allowed
Elevator
Front desk [24-hour]
Available in all rooms
Air conditioning
In-room safe box
Shower
Alarm clock
Internet access – LAN
Telephone
Bathtub
Internet access – wireless
Toiletries
Daily newspaper
Ironing facilities
TV
Desk
Mini bar
TV [flat screen]
Free bottled water
Satellite/cable channels
Wake-up service
Hair dryer
Seating area
Wi-Fi [free]
Languages spoken
English
Chinese [Cantonese]
Chinese [Mandarin]
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Guest policies
Wi-Fi/Internet access is available only in certain areas of the property.
Child and extra bed policy
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s)
Stay for free if using existing bedding.
Guests 12 years and older are considered adults.
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
The POSITIVE:
+ Very conveniently located for food and transport (above the MTR).
+ Clean rooms
+ Reasonable price.
Need TO IMPROVE:
- Customer experience/ service and interaction (poor):
I wouldn't expect much at all from the staff, as I received very poor customer service interaction and overall experience is customer can be an inconvenience outside of check-in and checkout process.
Reviewed July 14, 2017
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9.6
Ekkapong from Thailand
Couple
Superior
Stayed 2 nights in July 2017
beautiful room and good location”
surprise with our room. I got duplex room floor 16 which the roof top height about 4 metre. below room is living room and there're circle ladder to bedroom upper floor. I love it so much. best value with our money paid
Reviewed July 13, 2017
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8.8
siriwan from Thailand
Couple
Superior
Stayed 3 nights in July 2017
Very good”
This hotel is valuable, good location, clean. But it hasn't drinking water for customer
Reviewed July 13, 2017
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7.2
Kwok from Singapore
Solo traveler
Superior
Stayed 3 nights in July 2017
Regular guests ”
Always book this hotel for its convenient location, clean n neat hotel, friendly staffs n reasonable price. The only other thing is never got upgraded.
Reviewed July 11, 2017
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10.0
intan from Indonesia
Family with young children
Superior
Stayed 5 nights in June 2017
Exceptional”
It is located right above the Jordan MTR Station, so couldn't ask for a better location. The staff are very friendly and helpful.. So, we definitely gonna stay there again in HK.
Reviewed July 11, 2017
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4.8
Stuart from Australia
Couple
Superior
Stayed 1 night in July 2017
Upgrade was a downgrade”
Upg from non smoking room to Duplex suite. Room stunk of cigars and cigarettes.
Free wifi was slow and connection dropped out - after 'reception' reset the internet twice, we gave up and purchased SIM card from 7eleven
Advertised "Handy Smartphone Service" - Device was faulty.
Advertised "Duplex Suite" toiletries not supplied.
TV variety for english speakers is poor.
Special make up mirror surrounded by lights was good - however, no power outlets near mirror for hair styling.
No available power outlets next to bed
Staff polite and efficient.
Reviewed July 10, 2017
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8.0
Loh from Singapore
Couple
Superior
Stayed 4 nights in July 2017
Very good”
This is the 2nd time I stay in this hotel and never disappointed me the both stay.
Reviewed July 06, 2017
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8.0
Fermin from Indonesia
Family with teens
Superior
Stayed 3 nights in June 2017
Value for money hotel ”
I find this hotel has a good location and easy to access from airport by public transport and very near Jordan MTR station (just downstairs). The room is spacious and comfortable.
Reviewed July 05, 2017
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10.0
FENNY from Indonesia
Family with teens
Superior
Stayed 4 nights in June 2017
This is the 5th time i stayed in this hotel. ”
Recommended, Very good location, MTR is just below the hotel. Spacious room, will stay in this hotel again if i go to Hongkong
