Very good 7.8
Based on 5758 reviews

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About this property

Description

This 17-story hotel is located at the northern end of Tsimshatsui, close to a six-level shopping complex and the Jordan MTR station. The famous Star Ferry is just a 20-minute walk away, while the Temple Street Night Market and The Kowloon Park are even closer. All rooms come with modern design and Japanese artwork as decoration. Prudential Hotel itself boasts a coffee shop and bar with many restaurants located close by. On-site facilities include an outdoor pool, exercise room, tour desk, and limo service. Maintaining high standards at all levels, Prudential Hotel will definitely make your stay a good one.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Babysitting service

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Wi-Fi/Internet access is available only in certain areas of the property.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 Km
Distance to Airport: 33. Km
Internet Usage Fee: 120 HKD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 17
Number of Restaurants: 1
Number of Rooms : 432
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1991
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Important notice

Various parts of the property will be undergoing renovation from June 1, 2015 to December 31, 2016.
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Recent customer comments

Filter by traveler type
Very good



based on 5758 reviews
  • Cleanliness 7.9
  • Facilities 7.2
  • Location 9.0
  • Room comfort and quality 7.7
  • Service 7.6
  • Value for money 7.6
  • Food and dining 6.8
Sort by

Melvin from Singapore
Families with young children
Superior
Stayed 7 nights in December 2015
Great value and will come again
Good location.
Reviewed September 29, 2016

Kenneth from Singapore
Families with older children
Superior
Stayed 3 nights in April 2016
Good location
enjoy my stay
Reviewed September 29, 2016

Shaina from Philippines
Groups
Superior
Stayed 2 nights in April 2016
Good
Nice location. Near MTR
Reviewed September 28, 2016

ELAINE from Singapore
Families with young children
Executive
Stayed 2 nights in September 2016
Good location
Good location and friendly staff. Facilities abit old. No razor in the toilet.
Reviewed September 28, 2016

CHU from Malaysia
Business travelers
Deluxe
Stayed 2 nights in September 2016
Good Location Hotel
Friendly staff, will consider this hotel for my next trip.
Reviewed September 26, 2016

Lop from United Kingdom
Solo travelers
Superior
Stayed 4 nights in September 2016
good location, above mtr and close to markets
I always choose Prudential Hotel because of its location. If taking airport express HKD90 to Kowloon, you can take free shuttle K1, 1st stop close to hotel, 2-3mins walk. Hotel is just off Nathan Road, above Jordan mtr station. few mins walk from Temple St market. you can walk aling Nathan Rd 15mins and you'll be in Tsim Sha Tsui. lots of food places, shopping and Star Ferry terminal. Also Avenue of Stars to watch nightly 8pm light show. The rooms are comfortable though bit outdated but are being renovated. I find the staff could be more friendly from concierge to front desk. Nobody really greets you and hopes you enjoy your stay and even when checking out. only housekeeping seem to do that. Most of hotels now provide you with 'handy' unit .. android phone, free internet access on google and shopping while walking about. you can also make free international calls to Oz, China, USA. Hotel also provides free internet access for 2 units but sometimes unstable. Negative points are small but would always recommend this hotel to friends and family.
Reviewed September 24, 2016

Amanda from Singapore
Couples
Superior
Stayed 2 nights in May 2016
Super location!
The location of this hotel is the BEST. You literally take the escalators down to the basement to take the MTR. The standard rooms are also relatively bigger than expected (rooms in HK can be tiny!). Complimentary bottles of water can also be replenished through the day. Great stay at a super location with good value!
Reviewed September 23, 2016

Jun from Singapore
Couples
Superior
Stayed 3 nights in September 2016
Good location with MTR and City bus right at the door step
Location is good, with Jordan MTR just below and City Bus A21 that reaches the bus stop of the hotel door step. Price not that good and staff service is ok with slow check in when we arrived at the hotel.
Reviewed September 20, 2016

Suhartini from Indonesia
Business travelers
Superior
Stayed 1 night in September 2016
Leck of hostpitality's smiles
All of the receptionists are stone face and arrogant. Other than that, it is quite satisfactory.
Reviewed September 20, 2016

GOH from Singapore
Business travelers
Deluxe
Stayed 1 night in September 2016
Great Hotel
Upgrading in progress, but that don't bother me. Like the way they handle the reception area making sure all had to queue up. Although would expect their staff to be a little faster in the processing, especially when there's a queue in line. Generally would still love to come back here.
Reviewed September 19, 2016



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