Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel
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Quarto Standard de casal - Cama Al Safwah Royale Orchid Hotel
Quarto Standard de casal - Cama
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Incrível
Localização
9,3
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Al Safwah Royale Orchid Hotel

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Muito bom
Baseado em 841 comentáriosVeja as opiniões dos hóspedes
7,6
  • Wi-Fi grátis nos quartos

  • Ar-condicionado

  • Câmbio

  • Serviço de quarto 24 horas

Opções de quartos
Esta propriedade está com demanda elevada!Reservado há 11 horas
Quarto Duplo Standard vista para Haram (Standard Double Room Side Haram View)
Quarto Duplo Standard vista para Haram (Standard Double Room Side Haram View)
...
  • Vista: Cidade
  • 20 m²/215 ft²
  • 1 cama King-size
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Quarto Standard de casal (Standard Double Room)
Quarto Standard de casal (Standard Double Room)
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  • Vista: Cidade
  • 20 m²/215 ft²
  • 1 cama de casal
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Quarto Standard quádruplo com vista parcial para o Haram (Standard Partial Haram View Quadruple Room)
Quarto Standard quádruplo com vista parcial para o Haram (Standard Partial Haram View Quadruple Room)
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  • Vista: Cidade
  • 30 m²/323 ft²
  • 4 camas individuais
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Quarto Standard quádruplo (Standard Quadruple Room)
Quarto Standard quádruplo (Standard Quadruple Room)
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  • Vista: Cidade
  • 30 m²/323 ft²
  • 4 camas individuais
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Quarto triplo Standard com vista parcial para o Haram (Standard Partial Haram View Triple Room)
Quarto triplo Standard com vista parcial para o Haram (Standard Partial Haram View Triple Room)
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  • Vista: Cidade
  • 25 m²/269 ft²
  • 3 camas individuais
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Quarto Standard triplo (Standard Triple Room)
Quarto Standard triplo (Standard Triple Room)
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  • Vista: Cidade
  • 25 m²/269 ft²
  • 3 camas individuais
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Duplo Standard com vista para a Kaaba (Standard Double Kaaba View)
Duplo Standard com vista para a Kaaba (Standard Double Kaaba View)
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  • Vista: Cidade
  • 30 m²/323 ft²
  • 1 cama King-size
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Quarto Standard de casal (Standard Double Room)
Quarto Standard de casal (Standard Double Room)
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  • 26 m²/280 ft²
  • 2 camas individuais
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Quarto Deluxe (Deluxe Room)
Quarto Deluxe (Deluxe Room)
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  • 31 m²/334 ft²
  • 2 camas individuais
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Quarto de casal Standard com vista parcial para a Caaba (Standard Partial Kaaba View Double Room)
Quarto de casal Standard com vista parcial para a Caaba (Standard Partial Kaaba View Double Room)
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    Comentários recentes de clientes

    Comentários da Agoda (841)Comentários da Booking.com (2448)
    Limpeza7,2
    Instalações7,1
    Localização9,3
    Qualidade e conforto do quarto7,1
    Atendimento7,4
    Custo-benefício6,9
    Fornecido por hóspedes verificados de Agoda
    Filtrar avaliações de hóspedes por:
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    Tipo de quarto
    Quarto Standard de casal
    Quarto Duplo Standard vista para Haram
    Quarto Standard triplo
    Quarto triplo Standard com vista parcial para o Haram
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    Mostrando 643 avaliações de hóspedes verificados
    12345
    9,6
    Incrível
    norizana, Malásia
    Casal
    Quarto Standard de casal
    Hospedou-se 3 noites em dezembro de 2017
    Good hotel”
    Repeated stay due to perfect location and good for money. Made your umrah/haj ease and comfortable
    Avaliado em 29 agosto 2018
    Dear Guest, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
    Respondeu em 04 setembro 2018
    Al Safwah Royale Orchid Hotel
    9,2
    Incrível
    norizana, Malásia
    Viajantes Individuais
    Quarto Standard de casal
    Hospedou-se 3 noites em dezembro de 2017
    Perfect location”
    Can do umrah/haj with ease and comfortable. Location and good for money.
    Avaliado em 29 agosto 2018
    Dear Guest, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
    Respondeu em 04 setembro 2018
    Al Safwah Royale Orchid Hotel
    8,4
    Excelente
    Mohd, Malásia
    Casal
    Quarto Standard de casal
    Hospedou-se 7 noites em julho de 2018
    Good location. Very close to alHaram”
    Breakfast is continental type. Coming from Malaysia, the breakfast not so favorable. However, it is located just a floor above Malaysian restaurant, so not so important. Better to book without breakfast (for Asian)
    Avaliado em 07 agosto 2018
    Dear Mr.Mohamed, Thank you for your stay with us in AL-Safwah Orchid Hotel and taking the time to share your opinion We were very pleased to read your opinion and we promise you to take all your comment into considerations Once again, please accept our sincerest apology, We hope to welcome you soon Mohammed EL-Nemaky Guest Relation
    Respondeu em 19 agosto 2018
    Al Safwah Royale Orchid Hotel
    5,2
    Kamran, Arábia Saudita
    Família com criança pequena
    Quarto Standard quádruplo
    Hospedou-se 1 noite em julho de 2018
    Acima da média”
    Great Location is the only advantage. Else they are out to treat you as trash, esp if you are non arabic speaker.
    Avaliado em 09 julho 2018
    Dear Guest, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
    Respondeu em 26 julho 2018
    Al Safwah Royale Orchid Hotel
    9,2
    Incrível
    JAVAID, Arábia Saudita
    Casal
    Quarto Standard de casal
    Hospedou-se 1 noite em junho de 2018
    Nearest Hotel to Makkah Masjid Al-Harem.”
    Very Nice peacefull. You can see Haram from hotel pray area.
    Avaliado em 22 junho 2018
    Dear Mr.JAVAID, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
    Respondeu em 26 julho 2018
    Al Safwah Royale Orchid Hotel
    10,0
    Incrível
    Arif, Índia
    Família com criança pequena
    Quarto Standard quádruplo
    Hospedou-se 2 noites em maio de 2018
    Excellent stay”
    Please maintain the same
    Avaliado em 13 maio 2018
    Dear Mr. Arif, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
    Respondeu em 13 maio 2018
    Al Safwah Royale Orchid Hotel
    9,2
    Incrível
    Adnan, Arábia Saudita
    Família com criança pequena
    Quarto Standard de casal
    Hospedou-se 2 noites em maio de 2018
    Would recommend for family stay. Value of money. ”
    Enjoyed our stay at safwa. Very close to Haram. Easy access. Variety in breakfast.
    Avaliado em 06 maio 2018
    Dear Mr.Adnan, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
    Respondeu em 07 maio 2018
    Al Safwah Royale Orchid Hotel
    8,0
    Excelente
    Mohamad, Malásia
    Grupo
    Quarto Standard quádruplo
    Hospedou-se 6 noites em abril de 2018
    Great location but average/crowded breakfast”
    Hotel is quite old and breakfast nothing to shout about. Contrast with Dar Al Ghufran pretty new
    Avaliado em 27 abril 2018
    Dear Mr. Mohamed , Greetings from Al-Safwah Royal Orchid! Your feedback has been most valuable and we have addressed the issues this morning with our colleagues. We will also integrate this in our training program so that it does not reoccur. Once again, please accept our sincerest apology and we hope to have you back at the hotel when our renovations have been completed, Mohammed EL-Nemaky Guest Relations
    Respondeu em 28 abril 2018
    Al Safwah Royale Orchid Hotel
    8,4
    Excelente
    Aisha, Reino Unido
    Família com criança pequena
    Quarto Standard de casal
    Hospedou-se 7 noites em abril de 2017
    Excelente”
    Some of the reception staff were excellent, courteous, kind and helpful. I was joined by my brother and his young family and he had to wait about 3 hours for his room to be available. The recption staff was different at the time of his check-in and it would benefit the hotel if they trained them all in customer-service and communication skills. Other than that, InshAllah I would stay at this hotel again. Thank you very much.
    Avaliado em 04 abril 2018
    Dear Guest, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
    Respondeu em 23 abril 2018
    Al Safwah Royale Orchid Hotel
    10,0
    Incrível
    Muhammad, Paquistão
    Casal
    Quarto Standard de casal
    Hospedou-se 2 noites em março de 2018
    Excellent Place to Stay at Mecca”
    Great place to live at Mecca They need to improve their front desk as they took almost 3 hours to give me room although we reached at hotel at 5PM.
    Avaliado em 25 março 2018
    Dear Mr.Muhammad, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
    Respondeu em 23 abril 2018
    Al Safwah Royale Orchid Hotel
    2,0
    ARIF, Reino Unido
    Viajantes em Negócios
    Quarto Standard de casal
    Hospedou-se 3 noites em março de 2018
    Umrah Trip”
    i have just visited Makkah for Umrah trip and stay this hotel This Hotel is worse hotel I have ever stay. Their customer services rubbish none of them speak English at receptions and the way they talk to customer like they giving you free room. I have check in room no 1233 and in bathroom toilet position was impossible to use it i have requested change room and they said they can't do anything i have try to call agoda on customer services i was on hold music for 20min and i got frustrated and put the phone down Second day i back hotel after 9 o'clock evening room wasn’t clean i ask reception and they send someone. Third day same thing room wasn't clean i went reception and they send someone to clean room. This Hotel is not 5 star i advise not to book as 5 star
    Avaliado em 22 março 2018
    Dear Mr. Arif , Greetings from Al-Safwah Royal Orchid! Your feedback has been most valuable and we have addressed the issues this morning with our colleagues. Very sorry for the experience you got at our Hotel ,and we will work hard to improve it We will also integrate this in our training program so that it does not reoccur. Once again, please accept our sincerest apology and we hope to have you back at the hotel when our renovations have been completed, Mohammed EL-Nemaky Guest Relations
    Respondeu em 23 abril 2018
    Al Safwah Royale Orchid Hotel
    8,0
    Excelente
    Mohammed, Reino Unido
    Casal
    Quarto Standard de casal
    Hospedou-se 6 noites em março de 2018
    Very close to Haram”
    It was nice comfy and easy to access hotel very close to Haram lift facility was good enough to make on time for prayer also If due to your own laziness or illness you can't make it to HaramSherif than there is massive prayer hall to read it prayer and also prayer and As an can be heard in room with Audio Stereo speakers installed in each room. Breakfast was full buffet good omelette to health salad or oriental to middle east taste. Bakery was fully yummy make ones tea or coffee extra special with sweet dishes
    Avaliado em 22 março 2018
    Dear Mohammed, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon Mohamed EL-Nemaky Guest Relations
    Respondeu em 24 abril 2018
    Al Safwah Royale Orchid Hotel
    6,0
    Aly, Egito
    Família com criança
    Quarto Standard triplo
    Hospedou-se 2 noites em fevereiro de 2018
    Best location and worst receptionist ”
    I arrived late at 10.30 pm The first receptionist was very rude, he was doing nothing and told me 2 wait for a while... I went to another receptionist he made check-in in just few moments.. Then i started suffering.. No cards to take my room. For the first time to face a strange thing like this!!! I have been traveling for more than 20 years and never faced a situation like this!! All the receptionist tried searching to find a card to give to me. At this time i was waiting and watching the scene, during that time the rude receptionist made check-in for 2 rooms and i have seen him giving them the room cards!!!! Now i raised my voice and strated fighting with him, once i raised my voice i got the room card in 1 minute!!! Very surprised and upset from the scene and attitude
    Avaliado em 25 fevereiro 2018
    Dear Mr. Aly , Greetings from Al-Safwah Royal Orchid! Your feedback has been most valuable and we have addressed the issues this morning with our colleagues. We will also integrate this in our training program so that it does not reoccur. Once again, please accept our sincerest apology and we hope to have you back at the hotel when our renovations have been completed, Mohammed EL-Nemaky Guest Relations
    Respondeu em 25 abril 2018
    Al Safwah Royale Orchid Hotel
    6,4
    Bom
    Ahmad, Arábia Saudita
    Família com criança pequena
    Quarto triplo Standard com vista parcial para o Haram
    Hospedou-se 1 noite em fevereiro de 2018
    Other than excellent location, the hotel has little to offer”
    Facilities are quite laid-back and may need refurbishment, but the hotel is blessed with its excellent stone's throw location.
    Avaliado em 18 fevereiro 2018
    Dear Mr. Ahmed, Greetings from Al-Safwah Royal Orchid Thank you so much for your comment and very happy that you enjoyed your stay at our Hotel we hope to have you back at the hotel when our renovations have been completed, Mohamed EL-Nemaky Guest Relations
    Respondeu em 25 abril 2018
    Al Safwah Royale Orchid Hotel
    5,6
    Ghazala, Canadá
    Grupo
    Quarto Standard quádruplo
    Hospedou-se 5 noites em fevereiro de 2018
    Hotel staff don't speak any English and send you to 5 different people to get one simple answer. ”
    Hotel staff was not nice or polite. I. Addition, they did not speak any English and it was painful to get any answers. Multiple beds were crooked (one corner was much lower than the rest). Things were not restocked properly. We had to keep asking for toilet paper. Hand towels weren't provided after the first day. The plus side was the proximity to the haram. However, other hotels are equally close if not closer.
    Avaliado em 14 fevereiro 2018
    Dear guest, Greetings from Al-Safwah Royal Orchid Thank you for your stay with us also for your comments and very sorry for the experience you went through , and we promise you to take all your comment into considerations Once again, please accept our sincerest apology, We hope to welcome you soon Mohammed EL-Nemaky Guest Relations
    Respondeu em 25 abril 2018
    Al Safwah Royale Orchid Hotel
    5,2
    MUBEEN, Arábia Saudita
    Casal
    Quarto Standard de casal
    Hospedou-se 2 noites em fevereiro de 2018
    Acima da média”
    Well, only the location of the hotel seemed good, the rest is below satisfactory!!!
    Avaliado em 11 fevereiro 2018
    Dear Guest, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon when our renovations have been completed Mohamed EL-Nemaky Guest Relations
    Respondeu em 28 abril 2018
    Al Safwah Royale Orchid Hotel
    10,0
    Incrível
    AG, Malásia
    Família com criança pequena
    Quarto Standard de casal
    Hospedou-se 2 noites em janeiro de 2018
    great location with average value”
    not bad...still got room to improve
    Avaliado em 10 fevereiro 2018
    Dear Guest, Greetings from Al-Safwah Royal Orchid Thank you for your Nice comment we happy that you enjoy your stay at our Hotel We hope to welcome you soon when our renovations have been completed Mohamed EL-Nemaky Guest Relations
    Respondeu em 28 abril 2018
    Al Safwah Royale Orchid Hotel
    6,0
    Mohamed, Arábia Saudita
    Família com criança
    Quarto Standard de casal
    Hospedou-se 1 noite em janeiro de 2018
    Bad hotel administration and poor furniture ”
    Bad reciption, rooms were not ready, keys were not available, rooms were very poorly furnished Poor service The good things are it’s location neer almasjed alnabawy and good breakfast
    Avaliado em 31 janeiro 2018
    Dear Guest, Greetings from Al-Safwah Royal Orchid! Your feedback has been most valuable and we have addressed the issues this morning with our colleagues. We will also integrate this in our training program so that it does not reoccur. Once again, please accept our sincerest apology and we hope to have you back at the hotel , Mohammed EL-Nemaky Guest Relations
    Respondeu em 26 julho 2018
    Al Safwah Royale Orchid Hotel
    5,2
    Naeem, Arábia Saudita
    Família com criança pequena
    Quarto Standard de casal
    Hospedou-se 1 noite em dezembro de 2017
    Hotel location is good but breakfast is not good, prepared based on staying people.”
    Hotel location is good but breakfast is not good, prepared based on group staying in hotel, my stay majority of people are malaycian or indonesian so breakfast was prepared accordingly. Long que to take food.
    Avaliado em 16 dezembro 2017
    7,2
    Muito bom
    Muhammad, Paquistão
    Família com criança pequena
    Quarto Standard quádruplo com vista parcial para o Haram
    Hospedou-se 1 noite em outubro de 2017
    Location Only”
    I’ll book again if for a short trip but it’s a good value for money option.
    Avaliado em 10 dezembro 2017
    Dear Mr. Mohamed, Greetings from Al-Safwah Royal Orchid Thank you so much for your comment and very happy that you enjoyed your stay at our Hotel we hope to have you back at the hotel when our renovations have been completed, Mohamed EL-Nemaky Guest Relations
    Respondeu em 29 abril 2018
    Al Safwah Royale Orchid Hotel
    12345
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