Capri by Fraser Shenzhen
Capri by Fraser Shenzhen
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Apartamento Estúdio Deluxe - Quarto de hóspedes Capri by Fraser Shenzhen
Apartamento Estúdio Deluxe - Quarto de hóspedes
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Lobby
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Vista Interior Capri by Fraser Shenzhen
Vista Interior
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Vista Interior Capri by Fraser Shenzhen
Vista Interior
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VER NO MAPA Capri by Fraser Shenzhen
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Muito bom
Localização
7,1
Ver todas as 59 fotos Capri by Fraser Shenzhen
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Removido dos Favoritos
Construção recente
Excelente
Baseado em 267 comentáriosVeja as opiniões dos hóspedes
8,0
/
10
Excelente limpeza
8,4
83% recomendariam a um amigo
Custo-benefício8,3
Distância do centro da cidade15 km
Avaliação da localização7,1
Aeroporto mais próximoAeroporto Internacional de Hong Kong (HKG) - Hong Kong
Distância do aeroporto41,7 km
  • Transporte para o aeroporto

  • Wi-Fi grátis nos quartos

  • Câmbio

  • Sauna

Opções de quartos
Esta propriedade está com demanda elevada!Reservado 12 vezes desde ontem | 12 viajantes estão conferindo a propriedade agora
Premier com vista para o mar (Premier Sea View)
Premier com vista para o mar (Premier Sea View)
...
  • Tamanho do quarto: 45 m²/48...
  • Vista: Mar
  • 1 cama King-size
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Suíte com 2 quartos com vista para o mar (Oceanview Two Bedroom Suite)
Suíte com 2 quartos com vista para o mar (Oceanview Two Bedroom Suite)
...
  • Tamanho do quarto: 78 m²/84...
  • Vista: Mar
  • 1 cama King-size & 2 camas ...
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Apartamento de 2 Quartos (Two Bedroom Apartment)
Apartamento de 2 Quartos (Two Bedroom Apartment)
...
  • Tamanho do quarto: 78 m²/84...
  • Vista: Montanha
  • 1 cama Queen-size & 1 cama ...
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Premier com vista para a montanha (Premier Mountain View)
Premier com vista para a montanha (Premier Mountain View)
...
  • Tamanho do quarto: 45 m²/48...
  • Vista: Montanha
  • 1 cama King-size
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One Bedroom Suite Sea View
One Bedroom Suite Sea View
...
  • Tamanho do quarto: 48 m²/51...
  • Vista: Mar
  • 2 camas individuais
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Quarto Executive com vista para a montanha e cama King-size (Executive Mountain View Room with King Bed)
Quarto Executive com vista para a montanha e cama King-size (Executive Mountain View Room with King Bed)
...
  • Tamanho do quarto: 33 m²/35...
  • Vista: Montanha
  • 1 cama Queen-size
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One Bedroom King Apartment
One Bedroom King Apartment
...
  • Tamanho do quarto: 48 m²/51...
  • Vista: Montanha
  • 1 cama King-size
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Apartamento Estúdio Deluxe (Studio Deluxe Apartment)
Apartamento Estúdio Deluxe (Studio Deluxe Apartment)
...
  • Tamanho do quarto: 22 m²/23...
  • Vista: Cidade
  • 1 cama Queen-size
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Twin executivo (Executive Twin)
Twin executivo (Executive Twin)
...
  • Tamanho do quarto: 33 m²/35...
  • Vista: Montanha
  • 2 camas individuais
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Quarto Twin Executivo vista para o mar (Executive Twin Ocean View)
Quarto Twin Executivo vista para o mar (Executive Twin Ocean View)
...
  • Tamanho do quarto: 33 m²/35...
  • Vista: Mar
  • 2 camas individuais
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Distâncias e informações essenciais

As distâncias exibidas são medidas por uma linha reta. As distâncias reais das viagens podem ser diferentes.
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Observações

Várias partes da propriedade estarão em reforma a partir de 2 Abril 2018 até 31 Dezembro. 2018.

Comentários recentes de clientes

Comentários - Agoda (267)Comentários - Booking.com (202)
Limpeza8,4
Instalações8,2
Localização7,1
Atendimento8,2
Custo-benefício8,3
Fornecido por hóspedes verificados de Agoda
Todos os idiomas
Todos os hóspedes (267)
Todos os tipos de quarto
Mostrando 109 avaliações de hóspedes verificados
12345
4,8
Bing, Hong Kong
Casal
Apartamento Estúdio Deluxe
Hospedou-se 1 noite em outubro de 2018
Fair Stay”
**The room's decoration can be more delicate **Breakfast set up is good however the selection can be upgrade **Guest lift were too busy and we have to wait for at least 5mins for each ride **Kitchen amenities is good for hotel guest however it would be nicer to have a table cloth and napkin **The pool were great however it would be safer to have proper sitting area around the pool **The ventilation of the gym were very poor and equipments were badly maintain **Environment bag should provide for guest usage **The car parking service is good however the staff at the car park weren’t (upon C/O)
Avaliado em 30 outubro 2018
Dear guests, thank you for choosing Capri as your top choice for falling down. At the same time, thank you very much for pointing out our shortcomings, so that we can constantly improve Capri's attention to the experience of each guest, and hope to constantly improve our service quality. Our team will provide more dining options in the near future to meet the needs of different guests. We will try our best to do every detail well and let our guests enjoy excellent service. We sincerely welcome you to come again! Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu em 31 outubro 2018
Capri by Fraser Shenzhen
9,2
Incrível
Howard, Hong Kong
Casal
Premier com vista para o mar
Hospedou-se 1 noite em setembro de 2018
Nice swimming pool”
Swimming pool is amazing, nice view, room is clean and tidy
Avaliado em 18 outubro 2018
Dear Guest, We are very glad to hear that your positive comments about our facilities and services, it will motivate our team to keep and enhance our services consistently in near future. Sincerely wish our apartment will leave your memorable experience and look forward to your visit next time. Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu em 23 outubro 2018
Capri by Fraser Shenzhen
8,8
Excelente
Sherry, Hong Kong
Casal
Premier com vista para a montanha
Hospedou-se 1 noite em outubro de 2018
Nice facilities”
Nice facilities with good view. The bed is comfortable. I left my charger and USB cable in the hotel but I found no way to contact your staff after I finished the stay. I book your hotel using Agoda, is there any way that you could send me back the charger and USB cable? Thank you.
Avaliado em 15 outubro 2018
Dear guests, thank you very much for your recognition to Capri by Fraser team. We noted your comment but would appreciate if you can help us to leave more information about your room number and arrival date, our team will help to look for your charger and USB from the information left to us. We would like to introduce our Operation Manager Tommy Zhang with his email address tommy.zhang@capribyfraser for further contact each other. Sincerely look forward to your visit and your family again in near future. Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu em 19 outubro 2018
Capri by Fraser Shenzhen
7,6
Muito bom
Cho, Hong Kong
Casal
Premier com vista para o mar
Hospedou-se 1 noite em agosto de 2018
Muito bom”
location a little bit far away
Avaliado em 02 outubro 2018
Thank you very much for choosing to stay in the sea service apartment of kebeili king in shenzhen and taking the time to give us your comments. The apartment is located in the center of yantian district, near 100 meters with haicheng business circle, providing convenience for guests. Our guest rooms are equipped with high-end bed and kitchen, comfortable and elegant facilities and New York fashion brands. We will do our best to every detail, every love in a thoughtful and thoughtful way to every guest, for the guests to bring quality service. We sincerely look forward to your visit and your family and friends again! Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu em 11 outubro 2018
Capri by Fraser Shenzhen
6,0
Wai, Hong Kong
Casal
Premier com vista para o mar
Hospedou-se 1 noite em setembro de 2018
Poor Service overall ”
Service did not match with an international hotel chain standard, need to be improved.
Avaliado em 13 setembro 2018
Dear Guest, Firstly we felt very sorry for your sad experience, our service failed to bring you a satisfactory experience to meet your standards. We did conduct investigation immediately after received your message and we also did coach our team how to provide more faster,efficient service to guest when challenge was occurred. Thank you very much for your valuable comment and we look forward to serve you in near future. Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu em 15 setembro 2018
Capri by Fraser Shenzhen
8,0
Excelente
YIU, Hong Kong
Casal
Quarto Executive com vista para a montanha e cama King-size
Hospedou-se 1 noite em setembro de 2018
nice one”
room is spacious view of swimming pool is excellent breakfast quality is above average
Avaliado em 12 setembro 2018
Dear Guest, Thank you very much for your compliments to our team. Capri by Fraser is a newly open hotel apartment with stylish and modern design especially on our infinity Swimming Pool with beautiful sea view for photo taking. Our infinity Swimming pool in the sky is deeply loved by the vast number of guests, and the scenery connected with the mountains and rivers makes people feel relaxed and happy. No matter the sun is shining or clouds are gathering, it can bring people amazing magnificent scenery.We look forward to your patronage again to Capri by Fraser next time. Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu em 15 setembro 2018
Capri by Fraser Shenzhen
8,4
Excelente
Jenny, Hong Kong
Grupo
Quarto Executive com vista para a montanha e cama King-size
Hospedou-se 1 noite em setembro de 2018
good”
good and clean
Avaliado em 08 setembro 2018
Dear Guest, Thank you very much for your compliments to our team. Capri by Fraser is a newly open hotel apartment with stylish and modern design especially on our infinity Swimming Pool with beautiful sea view for photo taking. Our infinity Swimming pool in the sky is deeply loved by the vast number of guests, and the scenery connected with the mountains and rivers makes people feel relaxed and happy. No matter the sun is shining or clouds are gathering, it can bring people amazing magnificent scenery.We look forward to your patronage again to Capri by Fraser next time. Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu em 09 setembro 2018
Capri by Fraser Shenzhen
7,6
Muito bom
IAT, Macau
Viajantes Individuais
Estúdio Premier
Hospedou-se 1 noite em agosto de 2018
Muito bom”
good place
Avaliado em 07 setembro 2018
Dear Guest, Thank you very much for your compliments to our team. Capri by Fraser is a newly open hotel apartment with stylish and modern design especially on our infinity Swimming Pool with beautiful sea view for photo taking. Our infinity Swimming pool in the sky is deeply loved by the vast number of guests, and the scenery connected with the mountains and rivers makes people feel relaxed and happy. No matter the sun is shining or clouds are gathering, it can bring people amazing magnificent scenery.We look forward to your patronage again to Capri by Fraser next time. Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu em 07 setembro 2018
Capri by Fraser Shenzhen
8,0
Excelente
Galvin, Singapura
Família com criança
Suíte com 2 quartos com vista para o mar
Hospedou-se 1 noite em julho de 2018
Swimming pool ”
The view from the Swimming pool was good
Avaliado em 05 setembro 2018
Dear Guest, Thank you very much for your compliments to our team. Capri by Fraser is a newly open hotel apartment with stylish and modern design especially on our infinity Swimming Pool with beautiful sea view for photo taking. We look forward to your patronage again to Capri by Fraser next time. Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu em 06 setembro 2018
Capri by Fraser Shenzhen
9,2
Incrível
Sin, Hong Kong
Casal
Apartamento Estúdio Deluxe
Hospedou-se 1 noite em agosto de 2018
Nice hotel with infinite pool ”
30 minutes taxi from Luohu. Near large shopping mall (10 minutes walking) Facilities in hotel are good Can stay and chill in hotel for a whole day
Avaliado em 27 agosto 2018
Dear guests, thank you very much for choosing to stay in the Capri By Fraser,ShenZhen and give us your support and affirmation.The apartment is at the peak of summer vacation, and it needs some time to wait for check-in. We really appreciate your understanding and tolerance, and thank you for your recognition of our staff's warm service.Recently the weather has become cold in autumn. We have prepared ginger tea and brown sugar water for you to banish the cold.Thank you for your appreciation to manager wang, we will continue to work hard to bring you a more heartwarming experience and better service.We sincerely welcome your visit again! Jennifer Zhang Capri By Fraser,ShenZhen GM
Respondeu em 31 agosto 2018
Capri by Fraser Shenzhen
8,0
Excelente
Ho, Hong Kong
Casal
Premier com vista para o mar
Hospedou-se 1 noite em julho de 2018
Nice pool, clean and good value.”
We booked the biggest room with Seaview. It is facing east so you can see the sunrise. We took quite a lot of photos at their big hit infinity pool. It is pretty nice.Moreover the hotel is clean and tidy. Recommended for weekend trip. However the location is not very convenient and the hotel check-in time was delayed due to cleaning work of the room. 8/10
Avaliado em 23 julho 2018
Dear distinguished guest, Thank you for staying at Capri by fraser Shenzhen and taking the time to provide us your reviews. We are happy to hear that you enjoyed your stay and that all things of us met with your expectations. We are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. We are sincerely looking forward to your visit again in the near future. Thank you for your positive feedback and have a great day. Jennifer Zhang General Manager
Respondeu em 24 julho 2018
Capri by Fraser Shenzhen
3,2
Ka, Hong Kong
Casal
Premier com vista para a montanha
Hospedou-se 1 noite em julho de 2018
Terrible staff training, facility is not good”
I entered the hotel at 6:30pm, 15th July 2018, The male reception who took care of my check-in was extremely terrible. It is the worst customer service I have ever experienced in my life. He was not friendly, not helpful, not polite. For example, I asked him if there is any public transport, he told me there is none except taxi. That was not true, because of the female receptionist on the next day had told me the location of the bus station. He also gave me a minimum explanation of my other enquiry and support. We had a terrible experience when we arrived. The facility was also not as good as we expected. First the balcony in my room is not clean, and the wall has worn off. The swimming pool could be cleaner, and the customers like to spit in the pool, it was disgu I saw it was rated Five stars, thats why i paid about 130USD a night. Obviously, it is over rated, and it is only worth to be rated as a four stared hotel at most, or two stars if you just consider the customer service.
Avaliado em 22 julho 2018
Dear distinguished guest, Thank you for choose Capri by fraser as your choice stay in Shenzhen. I am terrible sorry that you have regrettable experience at check in, and I appreciated you sharing with us as well. we convey our hospitality to all stay guests consistently, I will continually strive to improve the quality of our sevice and their delivery to our guests. Please let me know if you stay next time and email me. sorry again and look forward to seeing you soon. Jennifer Zhang General Manager
Respondeu em 24 julho 2018
Capri by Fraser Shenzhen
3,6
hoi, Hong Kong
Viajantes Individuais
Twin executivo
Hospedou-se 1 noite em maio de 2018
Cheating, fraud, and a mess”
I checked in at about 8pm, then the receptionist gave me an ordinary twin room, but I had reserved a mountain view executive twin room. But they kept continuously saying that "this is their executive twin room" . And It's Agoda's fault to post the wrong pictures to describe their room. So finally I had to accept the ordinary room instead of my executive twin room. When I go back to Hong Kong and find out that, all the hotel website are using the same picture. So finally I had definitely that they were deceived. Now Agoda is working on my complains and wait for the explanation from the hotel. No next time.
Avaliado em 31 maio 2018
Dear distinguished guest, Thank you for choose Capri by fraser as your choice stay in Shenzhen. I am terrible sorry that you have regrettable experience at check in, and I appreciated you sharing with us as well. we convey our hospitality to all stay guests consistently, I will continually strive to improve the quality of our sevice and their delivery to our guests. Please let me know if you stay next time and email me. sorry again and look forward to seeing you soon. Jennifer Zhang General Manager
Respondeu em 24 julho 2018
Capri by Fraser Shenzhen
9,6
Incrível
Godwin, Estados Unidos da América
Viajantes em Negócios
Quarto Executive com vista para a montanha e cama King-size
Hospedou-se 4 noites em abril de 2018
Incrível”
Keep the good work
Avaliado em 24 abril 2018
Dear guest, thank you for your affirmation. we will do better, thank you for your affirmation, praise, understanding and support.
Respondeu em 07 maio 2018
Capri by Fraser Shenzhen
6,4
Bom
Chun, Hong Kong
Família com criança
Two Bedroom Executive
Hospedou-se 2 noites em março de 2018
Ok”
Quite expensive though the hotel is modern
Avaliado em 05 abril 2018
Dear guests, thank you for your advice.
Respondeu em 07 maio 2018
Capri by Fraser Shenzhen
9,2
Incrível
JUN, China
Casal
Premier com vista para a montanha
Hospedou-se 1 noite em março de 2018
totally worth going”
the swimming pool caught my eyes when searching for hotels randomly. nice studio, nice staff, nice shower area, gorgeous view from the swimming pool on top of the building towards the harbour. only problem, the pool water is not heated.
Avaliado em 25 março 2018
Dear guests, thank you for your affirmation. we will do better, thank you for your affirmation, praise, understanding and support. In the future, we will continue to create the best service experience for our customers and look forward to your stay again!
Respondeu em 07 maio 2018
Capri by Fraser Shenzhen
9,6
Incrível
Heung, Hong Kong
Casal
Premier com vista para a montanha
Hospedou-se 1 noite em dezembro de 2017
Incrível”
the room is very comfy and big, kitchen ware are very very very well equipped is nice to cook at room. However, since we come on November, all room had closed the air-con system, we feel so hot and can't sleep well at night not feel good about this:(
Avaliado em 10 março 2018
Dear guests, thank you for your advice.
Respondeu em 07 maio 2018
Capri by Fraser Shenzhen
9,6
Incrível
OLIVIA, Hong Kong
Viajantes Individuais
Suíte com 2 quartos com vista para o mar
Hospedou-se 1 noite em janeiro de 2018
Very good”
new infrastructure with equipped facilities. Nice view in hotel, convenient to shopping centre
Avaliado em 06 março 2018
Dear guests, thank you for your affirmation. we will do better, thank you for your affirmation, praise, understanding and support. In the future, we will continue to create the best service experience for our customers and look forward to your stay again!
Respondeu em 07 maio 2018
Capri by Fraser Shenzhen
8,4
Excelente
Shan, China
Casal
Twin executivo
Hospedou-se 1 noite em outubro de 2017
Excelente”
A little bit expensive but nice hotel. the pool looks great. Staff ok. great room. close to the sea but away from city
Avaliado em 22 fevereiro 2018
Thank you for your advice.
Respondeu em 07 maio 2018
Capri by Fraser Shenzhen
10,0
Incrível
Yiqing, China
Casal
Quarto Executive com vista para a montanha e cama King-size
Hospedou-se 1 noite em dezembro de 2017
Excellent Service Apartment with nice view”
The location is good, and breakfast is better than average. Free parking and have big room, fitness room is small but have everything need.
Avaliado em 24 janeiro 2018
Dear guests, thank you for your affirmation. we will do better, thank you for your affirmation, praise, understanding and support. In the future, we will continue to create the best service experience for our customers and look forward to your stay again!
Respondeu em 07 maio 2018
Capri by Fraser Shenzhen
12345
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