Cebu Grand Hotel
Cebu Grand Hotel
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Quarto superior - Cama Cebu Grand Hotel
Quarto superior - Cama
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Lobby Cebu Grand Hotel
Lobby
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Lobby Cebu Grand Hotel
Lobby
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Piscina Cebu Grand Hotel
Piscina
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Muito bom
Localização
7,6
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Cebu Grand Hotel

Localização muito boa
- 60 metros do centro da cidade
- Ver o que há nas proximidades
Muito bom
Baseado em 1110 comentáriosVeja as opiniões dos hóspedes
7,4
/
10
Excelente qualidade e conforto do quarto
8,3
Custo-benefício7,3
Avaliação da localização7,6
Aeroporto mais próximoAeroporto Internacional de Mactan-Cebu (CEB)
Distância do aeroporto9,1 km
  • Transporte para o aeroporto

  • Localizado no coração de Cebu

  • Wi-Fi grátis nos quartos

  • Ar-condicionado

Opções de quartos
8,3
Excelente
Conforto e qualidade do quarto
Esta propriedade está com demanda elevada!Reservado há 14 horas
Quarto Deluxe (Deluxe Room)
Quarto Deluxe (Deluxe Room)
...
  • Tamanho do quarto: 33 m²/35...
  • Vista: Cidade
  • 1 cama de solteiro e 1 cama...
Insira as datas para ver os preços
Quarto superior (Superior Room)
Quarto superior (Superior Room)
...
  • Tamanho do quarto: 29 m²/31...
  • Vista: Cidade
  • 1 cama de solteiro e 1 cama...
Insira as datas para ver os preços
Quarto Deluxe (Deluxe Room)
Quarto Deluxe (Deluxe Room)
...
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    Suíte executiva (Executive Suite)
    Suíte executiva (Executive Suite)
    ...
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      Quarto superior (Superior Room)
      Quarto superior (Superior Room)
      ...
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        Quarto superior de casal ou Twin (Superior Double or Twin Room)
        Quarto superior de casal ou Twin (Superior Double or Twin Room)
        ...
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          Room Standard
          Room Standard
          ...
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            Luxury Room Shared Bed
            Luxury Room Shared Bed
            ...
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              Suíte Presidencial (Presidential Suite)
              Suíte Presidencial (Presidential Suite)
              ...
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                Quarto Deluxe de casal ou Twin (Deluxe Double or Twin Room)
                Quarto Deluxe de casal ou Twin (Deluxe Double or Twin Room)
                ...
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                  Distâncias e informações essenciais

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                  Observações

                  Várias partes da propriedade estarão em reforma a partir de 29 Agosto 2018 a 31 Dezembro. 2018. Haverão algumas zonas afetadas pelo ruído durante este tempo.

                  Comentários recentes de clientes

                  Comentários - Agoda (1110)Comentários - Booking.com (335)
                  Limpeza7,3
                  Instalações6,2
                  Localização7,6
                  Qualidade e conforto do quarto8,3
                  Atendimento7,7
                  Custo-benefício7,3
                  Fornecido por hóspedes verificados de Agoda
                  Todos os idiomas
                  Todos os tipos de viajantes (1110)
                  Todos os tipos de quarto
                  Mostrando 823 avaliações de hóspedes verificados
                  12345
                  8,0
                  Excelente
                  Sultan, Omã
                  Viajantes Individuais
                  Quarto Deluxe
                  Hospedou-se 3 noites em novembro de 2018
                  Beautiful location ”
                  Good hotel
                  Avaliado em 09 novembro 2018
                  7,6
                  Muito bom
                  Sultan, Omã
                  Viajantes Individuais
                  Quarto Deluxe
                  Hospedou-se 4 noites em outubro de 2018
                  Bed mattress need to be improved ”
                  Staffs are great, location is good, quiet place. Beautiful hotel
                  Avaliado em 08 novembro 2018
                  4,4
                  Gordon, Austrália
                  Grupo
                  Quarto superior
                  Hospedou-se 1 noite em setembro de 2018
                  Aceitável”
                  Having stayed at the Cebu Grand a number of times over the past 5 years, I was somewhat dismayed at the shoddy treatment meted out to me (and my guest) recently. I had sought to introduce my friend to the Cebu Grand as a place he might stay whilst in Cebu himself. Apart from dozing off in the hotel fhoyer after a long overseas flight while waiting for the room (I was rudely awoken ) , both security keys did not work and had to be replaced (additional 30 minutes). Next the television did not work and this took a further 4 hours to replace. At least there would be the breakfast smorgasboard in the morning ! Er no..., It seems the hotel was undergoing renovations and the dining room had ceased to exist. We were directed to bar area where we had wholly inadequate breakfast. We endeavoured to depart to our room but was shocked to receive a bjll. It seems t
                  Avaliado em 08 novembro 2018
                  8,0
                  Excelente
                  frans, Holanda
                  Casal
                  Quarto superior
                  Hospedou-se 1 noite em outubro de 2018
                  Breakfast is excellent now”
                  We have used the Cebu Grand regularly as the location works well for us. They have been in a renovation process for awhile now and the improvements are good. Room is clean and spacious, good bedding and linens, enough closet space and coat hangers, safe box and refrigerator. The staff is mostly very helpful and courteous, but there is still improvement possible. The breakfast is now excellent, with a good choice of items, beef, chicken, fish and pork, plenty of fruit and good bread and cereals. The staff working the breakfast, is outstanding, very attentive and quick. WiFi was very weak and almost of no use in the room.
                  Avaliado em 01 novembro 2018
                  Greetings! Thank you for sharing your feedback from us. We really appreciate your time to have a feedback to us. We apologize about what happen during your stay regarding for the internet connection we assure that we will upgrade to be more efficient of our service and to be address your concern. Thank you and have a nice day! Best Regards, CEBU GRAND HOTEL
                  Respondeu em 03 novembro 2018
                  Cebu Grand Hotel
                  6,8
                  Bom
                  Jenifer, Filipinas
                  Família com criança pequena
                  Quarto superior
                  Hospedou-se 4 noites em outubro de 2018
                  Sad”
                  We book 11 night and before we get our room I rang the property and ask if they don’t renovate the swimming pool and they said yes pool can use so we book 18th but actually turn up 19th then straight to the pool and when we go upstairs shock men working renovations and so dusty and mess up,so I went downstair and talk the reciption and she nice lady forgot there name to cancel our room but they said to let them know if we need to use the pool so they can stop working man but yeah it happen but when the day my husband arrived in the morning they went upstairs for swim it’s closed then hubby told to cancel and we stay there 4days only,this place ok for the location actually but hotel too old and need renovations whole buildings and make clean the facilities need to change and exit downstairs stinks btw 🤧staff are nice specially girls very accommodating.
                  Avaliado em 23 outubro 2018
                  Greetings from CEBU GRAND HOTEL! Dear Ms. Jenifer, Thank you for sharing your feedback from us. We would like to apologize about what happen during your stay. Don't worry we will take action of the said concern but were hoping we can have you again here. Thank you and a pleasant day! Best Regards, Front Desk Associate
                  Respondeu em 24 outubro 2018
                  Cebu Grand Hotel
                  4,8
                  ian, Reino Unido
                  Viajantes em Negócios
                  Quarto Deluxe
                  Hospedou-se 1 noite em outubro de 2018
                  worst hotel in cebu”
                  this is supposed to be a 4 star hotel I would give it 1 . the room we were given was dirty and felt tired. the shower was in the bath and didn't give an option to have a bath as the shower unit was stuck on shower . there was no hot water and the bathroom was dirty. the bedroom was no better with cracked lamps and dirty floor tiles. the outside balcony was dirty haven't been cleaned in a long time. the up side the staff did move us to another room but still not a 4 star experience. I have stayed in Cebu a lot of times and never been disappointed until now I suggest you stay at the best western hotel just up the road as it is a 4 star hotel experience
                  Avaliado em 13 outubro 2018
                  Greetings from CEBU GRAND HOTEL! Dear Mr. Ian, We would like to apologize about what happen during your stay. But we would to thank the time for sharing your feedback from us. We will take action for that to meet the satisfaction. Thank you and have a good day! Best Regards, CEBU GRAND HOTEL
                  Respondeu em 20 outubro 2018
                  Cebu Grand Hotel
                  4,4
                  Marty, Estados Unidos da América
                  Viajantes Individuais
                  Quarto superior
                  Hospedou-se 1 noite em setembro de 2018
                  Bad management ”
                  Big rooms Poor management interactions. Credit card machine not working and somehow that was my responsibility to find alternate payment methods. Billed more than my agoda order and tried to add fees that were already paid through agoda. Ants all over breakfast buffet table . Very noisy and no pool working. Use tho overpriced money to find something else. Not worth the money at this point.
                  Avaliado em 23 setembro 2018
                  Greetings! Dear Marty, We would like to apologize about what happen during your stay. It maybe misunderstanding of your reservation to our property you can still look the voucher given from the online wherein you booked for. In behalf of the management we would like to thank of your feedback. It can help us to improve to meet your satisfaction. Thank you and your feedback is important to us! Best Regards, CEBU GRAND HOTEL
                  Respondeu em 30 setembro 2018
                  Cebu Grand Hotel
                  4,4
                  ronald, Estados Unidos da América
                  Casal
                  Quarto Deluxe
                  Hospedou-se 3 noites em agosto de 2018
                  Basic hotel.”
                  Large basic rooms clean. Breakfast poor. Burger King and McDonald close. Pool under renovation. Lots of construction noise. Two star at the most. Suggest a stay in the Robinson Circle area which has a lot more.
                  Avaliado em 18 setembro 2018
                  Greetings from CEBU GRAND HOTEL! Dear Ronald, We would like to apologize during your stay to our property. Sincerely, in behalf of the management your feedback is important to us. Thank you. Best Regards, CEBU GRAND HOTEL
                  Respondeu em 30 setembro 2018
                  Cebu Grand Hotel
                  6,4
                  Bom
                  Marty, Estados Unidos da América
                  Viajantes Individuais
                  Quarto superior
                  Hospedou-se 4 noites em setembro de 2018
                  LOUD, Pool out of order, ants all over breakfast ”
                  PRO. Large room with good AC. Friendly staff. Decent location CON. Felt conned. The pictures look amazing with a great pool view. Unfortunately the pool is unavailable the whole time here. Construction noise ALL DAY directly above my room. Imagine a constant tapping of hammer all day. 2nd day.. Ants all over the serving table at breakfast. Would have moved but was at my 4th hotel from island hopping and didn't want to pack up again.
                  Avaliado em 14 setembro 2018
                  Greetings from CEBU GRAND HOTEL! Dear Marty, We would like to apologize about what happen during your stay in behalf of the management your feedback is important to us. We will take action for your concern to meet satisfaction. Thank you. Best Regards, CEBU GRAND HOTEL
                  Respondeu em 30 setembro 2018
                  Cebu Grand Hotel
                  5,6
                  Jennifer, Filipinas
                  Grupo
                  Quarto superior
                  Hospedou-se 3 noites em agosto de 2018
                  Stay in this hotel if you want to have a nightmare!!”
                  I booked 4 rooms for our relatives that were visiting from the US and Mindanao. Apparently, one of the boxes of our Aunt was teared open (the rope was cut and the tape was slashed, just enough for one hand to reach whatever the housekeeping can get inside the box). We didn't bother to check what was lost inside the box because we wanted the management to see and take action. We reported but unfortunately, they were so slow to take action. Our relatives checked-out already without clear action on this matter. Really awful. Do not trust them at all!!!
                  Avaliado em 03 setembro 2018
                  Greetings from CEBU GRAND HOTEL! Dear Ms. Jennifer, We would like to apologize of what happen during your stay. It may not meet your satisfaction and expectation to our property but we take action about your concern upon receiving the information. As a result also for the investigation we conclude it happened before you arrive to our property. But were still sorry about the things happened. Thank you. Best Regards, Front Desk Associate
                  Respondeu em 04 setembro 2018
                  Cebu Grand Hotel
                  4,0
                  aziz, Emirados Árabes Unidos
                  Viajantes Individuais
                  Quarto superior
                  Hospedou-se 3 noites em agosto de 2018
                  not happy charge too much high price”
                  not clean too much fly in the room
                  Avaliado em 02 setembro 2018
                  Greetings! Dear Aziz, We are sorry about what happen to your stay hopefully we can improve our service. Thank you and have nice day! Best Regards, CEBU GRAND HOTEL
                  Respondeu em 02 outubro 2018
                  Cebu Grand Hotel
                  9,6
                  Incrível
                  Sooyoung, Coreia do Sul
                  Viajantes Individuais
                  Quarto Deluxe
                  Hospedou-se 2 noites em agosto de 2018
                  good loation & kindly”
                  Good location. But, swimming pull is still not available.
                  Avaliado em 27 agosto 2018
                  Greetings! Dear Sooyoung, Thank you for your feedback! Unfortunately the pool is not available during your stay it may not meet your satisfaction. We would like to apologize from that. Best Regards, CEBU GRAND HOTEL
                  Respondeu em 02 outubro 2018
                  Cebu Grand Hotel
                  6,4
                  Bom
                  Ma., Filipinas
                  Viajantes em Negócios
                  Quarto superior
                  Hospedou-se 2 noites em agosto de 2018
                  Bom”
                  I would say for the price & value, it is really good. And I will come back to make use of this hotel.
                  Avaliado em 23 agosto 2018
                  Warm Greetings from CEBU GRAND HOTEL! Dear Ma., We our pleasure to serve you! Thank you for your feedback rest assured we will built a good service to excellent. Hope your next stay will be more than expectation here at the CEBU GRAND HOTEL. Have a nice day! Best Regards, Bridgette
                  Respondeu em 25 agosto 2018
                  Cebu Grand Hotel
                  8,4
                  Excelente
                  Lucille, Filipinas
                  Família com criança
                  Quarto superior
                  Hospedou-se 3 noites em agosto de 2018
                  The room is big and cozy. I like the area where the hotel is located. The staff is nice and friendly”
                  Rooms are big
                  Avaliado em 10 agosto 2018
                  Greetings! Thank you for sharing with us your feedback it is our pleasure to served you. Essence of filipino hospitality. Hope we can have you back. Best Regards, CEBU GRAND HOTEL
                  Respondeu em 07 outubro 2018
                  Cebu Grand Hotel
                  8,4
                  Excelente
                  Kimber, Estados Unidos da América
                  Casal
                  Quarto Deluxe
                  Hospedou-se 2 noites em julho de 2018
                  Excelente”
                  Like very good tub shower combo with plenty of hot water when I need it. Nice room and spacious. Good breakfast buffet.
                  Avaliado em 01 agosto 2018
                  5,6
                  Young, Coreia do Sul
                  Viajantes em Negócios
                  Quarto Deluxe
                  Hospedou-se 3 noites em julho de 2018
                  Cebu City”
                  This is a first time visiting Cebu City instead of Mactan Island. This hotel is quite OK, but smallest ants of insect was stress to me, and the running water shower was terrible to stay. low water pressure 17 year old builiding, the first time of Philippines trip these kind of water pressure was too low.
                  Avaliado em 31 julho 2018
                  7,2
                  Muito bom
                  Sven-Olov, Suécia
                  Casal
                  Quarto superior
                  Hospedou-se 4 noites em julho de 2018
                  Muito bom”
                  No room service after 10pm when the restaurant is closed.
                  Avaliado em 30 julho 2018
                  2,4
                  Anna, Estados Unidos da América
                  Viajantes Individuais
                  Quarto superior
                  Hospedou-se 1 noite em julho de 2018
                  Aceitável”
                  The room had smell and the room was a little bit dirty. The staff did not seem very polite and courteous. I asked for a pillow and towels, I did not get any.
                  Avaliado em 29 julho 2018
                  5,2
                  David, Austrália
                  Viajantes Individuais
                  Quarto superior
                  Hospedou-se 1 noite em julho de 2018
                  Mr David”
                  Easily worse hotel l have stayed in last 5 years. Room no toilet paper , tea bags, toilet seat damaged, bed side lamp not working. Worse of all exhaust fans come on in afternoon, then at 515am, vibrating all though room, sleeping impossible. Stay somewhere else.
                  Avaliado em 28 julho 2018
                  6,0
                  rudy, Filipinas
                  Viajantes em Negócios
                  Quarto superior
                  Hospedou-se 1 noite em julho de 2018
                  Value for money is good, facility a bit out dated”
                  Rooms are huge! Window type noisy Aircon, carpet flooring.... yackssss. Bathroom partly renovated but forgot to tare out out dated bath tub, dirty edges and corners. Nevertheless, at what I paid there is nothing to complain versus similar priced hotels. They could do so much better with little effort and renovate properly.
                  Avaliado em 28 julho 2018
                  12345
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