Please note: Credit cards will be charged up to 24 hours from the booking date. If you request a refund at any moment before the 7 days cancellation policy, you will be charged a 3.6% of the total amount that will apply towards the fee charged by the merchant. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Cloud Metals in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.