Grand Kempinski Hotel Shanghai
Grand Kempinski Hotel Shanghai
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Quarto de hóspedes Grand Kempinski Hotel Shanghai
Quarto de hóspedes
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Lobby Grand Kempinski Hotel Shanghai
Lobby
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Lobby Grand Kempinski Hotel Shanghai
Lobby
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Vista Interior Grand Kempinski Hotel Shanghai
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Excelente
Localização
8,7
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Grand Kempinski Hotel Shanghai

Localização excelente
- no centro da cidade
- Ver o que há nas proximidades
Excelente
Baseado em 574 comentáriosVeja as opiniões dos hóspedes
8,5
/
10
Incrível limpeza
9,0
90% recomendariam a um amigo
Custo-benefício8,2
Distância do centro da cidade4 km
Avaliação da localização8,7
Aeroporto mais próximoAeroporto Internacional de Hong Qiao (Xangai) (SHA)
Distância do aeroporto16,8 km
  • A 340 m do transporte público

  • Transporte para o aeroporto

  • Câmbio

  • Wi-Fi grátis nos quartos

Opções de quartos
8,5
Excelente
Conforto e qualidade do quarto
Esta propriedade está com demanda elevada!Reservado há 7 horas
Superior com vista para a cidade (Superior City View)
Superior com vista para a cidade (Superior City View)
...
  • Tamanho do quarto: 52 m²/56...
  • Vista: Cidade
  • 1 cama King-size ou 2 camas...
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Quarto Grand executivo com vista para a cidade (Grand Executive City View Room)
Quarto Grand executivo com vista para a cidade (Grand Executive City View Room)
...
  • Tamanho do quarto: 52 m²/56...
  • Vista: Cidade
  • 1 cama Queen-size ou 2 cama...
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Superior de casal ou Twin (Superior Double or Twin)
Superior de casal ou Twin (Superior Double or Twin)
...
  • Tamanho do quarto: 40 m²/43...
  • Vista: Cidade
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Suíte executiva (Executive Suite)
Suíte executiva (Executive Suite)
...
  • Tamanho do quarto: 85 m²/91...
  • Vista: Cidade
  • 1 cama King-size
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Suíte Pearl (Pearl Suite)
Suíte Pearl (Pearl Suite)
...
  • Tamanho do quarto: 102 m²/1...
  • Vista: Rio
  • 1 cama King-size
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Executivo com vista para a cidade (Executive City View)
Executivo com vista para a cidade (Executive City View)
...
  • Tamanho do quarto: 43 m²/46...
  • Vista: Cidade
  • 1 cama King-size ou 2 camas...
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Diplomatico Suite (Diplomatic Suite)
Diplomatico Suite (Diplomatic Suite)
...
  • Tamanho do quarto: 104 m²/1...
  • Vista: Rio
  • 1 cama King-size
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Executivo com Beliche e vista para o jardim (Executive Bund View)
Executivo com Beliche e vista para o jardim (Executive Bund View)
...
  • Tamanho do quarto: 45 m²/48...
  • Vista: Rio
  • 1 cama King-size ou 2 camas...
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Deluxe Bund com vista (Deluxe Bund View)
Deluxe Bund com vista (Deluxe Bund View)
...
  • Tamanho do quarto: 56 m²/60...
  • Vista: Rio
  • 1 cama King-size ou 2 camas...
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Duplo Executivo (Double Executive)
Duplo Executivo (Double Executive)
...
  • Tamanho do quarto: 45 m²/48...
  • Banheira
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Distâncias e informações essenciais

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Comentários recentes de clientes

Comentários - Agoda (574)Comentários - Booking.com (1150)
Limpeza9,0
Instalações8,6
Localização8,7
Qualidade e conforto do quarto8,5
Atendimento8,4
Custo-benefício8,2
Fornecido por hóspedes verificados de Agoda
Todos os idiomas
Todos os hóspedes (574)
Todos os tipos de quarto
Mostrando 350 avaliações de hóspedes verificados
12345
10,0
Incrível
Grace, Singapura
Viajantes em Negócios
Deluxe Bund com vista
Hospedou-se 2 noites em outubro de 2018
Comfortable, clean and near to heart of Shanghai”
Comfortable, clean and near to heart of Shanghai
Avaliado em 29 outubro 2018
10,0
Incrível
Grace, Singapura
Viajantes em Negócios
Double or Twin DELUXE - ROOM ONLY
Hospedou-se 2 noites em outubro de 2018
Comfortable, clean and near to heart of Shanghai”
Comfortable, clean and near to heart of Shanghai
Avaliado em 29 outubro 2018
8,4
Excelente
Kenneth, Hong Kong
Viajantes em Negócios
Deluxe Bund com vista
Hospedou-se 1 noite em outubro de 2018
Business Trips to Shanghai Pudong Area”
Good location and good room rate for business travelers requiring to stay in Pudong area of Shanghai
Avaliado em 24 outubro 2018
5,6
Lam, Hong Kong
Casal
Deluxe Bund com vista
Hospedou-se 2 noites em setembro de 2018
Sound insulation no good”
Noisy can hear people walking upstairs Woken up children in adjacent room
Avaliado em 23 setembro 2018
9,2
Incrível
Hans, Alemanha
Família com criança
Estúdio Grand
Hospedou-se 1 noite em setembro de 2018
We really enjoyed this rather short stay. Arriving late, we were greeted and received an upgrade ”
Good spa wirh swimming pool, the kids liked it The bar was nice but a bit expensive but with nice views Unfortunately we had no time for breakfast amd had to leave early
Avaliado em 10 setembro 2018
10,0
Incrível
Mei, Singapura
Viajantes Individuais
Superior com vista para a cidade
Hospedou-se 2 noites em novembro de 2017
Incrível”
Grand and excellent!
Avaliado em 10 setembro 2018
8,8
Excelente
Zaini, Malásia
Casal
Superior City View Twin (sole use)
Hospedou-se 2 noites em julho de 2018
Account Got Hacked”
Somebody hacked into my account and use my particulars to book this room. be careful guys. Agoda is not safe!
Avaliado em 27 julho 2018
Dear Guest, thank you for taking time to share your sincere feedback with us. We feel very sorry to hear you met this problems, please contact with Agoda immediately. Hope everything will be fine!
Respondeu em 30 julho 2018
Grand Kempinski Hotel Shanghai
10,0
Incrível
VINCENT, Estados Unidos da América
Viajantes Individuais
Deluxe Bund com vista
Hospedou-se 4 noites em abril de 2018
Excellent Atmosphere & Location”
Very much enjoyed my 4 days stay. Room is clean and wonderful view of the river. World-class breakfast with several stations containing wide selection. The staffs were very courteous and took care of my requests almost immediately. Location near Subway Line 2 and the River Ferry Station. Multiple shops and restaurants are at walking distance too.
Avaliado em 04 maio 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We look forward to welcome you back on your next visit to Shanghai. Hope we can have another opportunity to serve you in the near future.
Respondeu em 24 julho 2018
Grand Kempinski Hotel Shanghai
8,0
Excelente
SUGENG, Indonésia
Viajantes em Negócios
Deluxe Bund com vista
Hospedou-se 5 noites em abril de 2018
Muito bom”
My Luggage wasn’t send to my room altough reception staff said on the way, have to find out at concierge, had to find it myself to concierge
Avaliado em 16 abril 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai!We sincerely apologize for the unpleasant experience you had. We will continue to enhance and improve our services. Your feedback is valuable for our improvement. We look forward to welcoming you back to Grand Kempinski Hotel Shanghai and witness our perfect!
Respondeu em 24 abril 2018
Grand Kempinski Hotel Shanghai
7,6
Muito bom
Leslie, Singapura
Casal
Deluxe Bund com vista
Hospedou-se 1 noite em fevereiro de 2018
Nice hotel but bad stay”
Nothing wrong with the facilities, just some operational issues. Firstly, we went to the pool upstairs and were told we need a swimming cap. Obviously we didn't bring ours so we were told to buy one for 60rmb. What a rip off! It should be cheaper, or at least offer some for loan. After paying 1500rmb for our room, being asked to pay extra is such a disappointment. Secondly we heard the breakfast was fantastic which is why we booked and bought the breakfast package. But we never got to find out. The queue was not so long, but the staff told us to go upstairs to their "other" restaurant as there is no queue she said. I asked her is it the same as downstairs, and she said yes. Total rubbish. The hotel basically coverted one of their ballroom into some second rate make shift restaurant. We had to share a table with 7 other Chinese people. Was so crowded and uncomfortable. Furthermore the food was NOT the same as downstairs. They just got some trays, and filled it with some of the food from downstairs and brought it up. I felt like a college student at a back packers. I was furious and eventually approached one of their managers. She just said she will relay the my complaint to her manager. I did not believe her, so I wrote a letter. After writing the letter I called the F&B manager and told him my issue. He gave me a small gift (cakes, chocolates) as an apology. I wrote him an email afew days later requesting a buffet voucher which I received. So in summary, they oversold their breakfast add on, staff didn't provide correct information, and I had to call/write to get compensated.
Avaliado em 03 março 2018
Dear Guest, I am very sorry to read that your experience did not match your expectations. Please do accept my sincere apologies for any inconvenience caused. Providing excellent service that is gracious, personalized and attentive is our top priority and we’ll continue to train our team of hard-working colleagues on a daily basis. Our hotel management team has started looking into this issue and implementing solutions to prevent this problem from happening again. Hopefully we still have the opportunity to offer you better services in your future stay with us.
Respondeu em 06 março 2018
Grand Kempinski Hotel Shanghai
10,0
Incrível
Evelin, China
Grupo
Deluxe Bund com vista
Hospedou-se 2 noites em fevereiro de 2018
Excellent stay”
All the staff at the Executive Lounge, including Leo Li, were amazing. Everyone did their best to make our stay very warm and comfortable. We would most certainly recommend the hotel to our friends. The views were uplifting and the food in the lounge was delicious.
Avaliado em 19 fevereiro 2018
Dear Guest, thank you for taking time to share your recent experience at Grand Kempinski Hotel Shanghai. We appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Respondeu em 22 fevereiro 2018
Grand Kempinski Hotel Shanghai
8,0
Excelente
Nawaphan, Tailândia
Casal
Deluxe Bund com vista
Hospedou-se 2 noites em agosto de 2017
Prime Location near Business Center and Oriental Pearl Tower”
Prime Location near Business Center and Oriental Pearl Tower
Avaliado em 07 janeiro 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceeded your expectation.
Respondeu em 09 janeiro 2018
Grand Kempinski Hotel Shanghai
6,0
Brett, Singapura
Casal
Deluxe Bund com vista
Hospedou-se 2 noites em dezembro de 2017
10mins walk to train station.”
Pales in comparison to Siam Kempinski. Gym was decent although we expected more.
Avaliado em 03 janeiro 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceeded your expectation.
Respondeu em 09 janeiro 2018
Grand Kempinski Hotel Shanghai
6,4
Bom
Aloysius, Singapura
Casal
Superior com vista para a cidade
Hospedou-se 2 noites em dezembro de 2017
Nothing exceptional”
I had high expectations for this hotel given the history, and class. I was not overwhelmed by the experience. It was a decent stay expected of a five star hotel but no wow factor. It is quite a distance from the nearest train station. Right next to DBS tower. I had hoped for better so the expectations fell short in terms of the value in return. The furnishing could be improved as it is getting slightly dated.
Avaliado em 27 dezembro 2017
Dear Guest, thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. And we shall continue to strive to even further improve our services and attentions to our customers. We look forward to an opportunity of welcoming you back to Grand Kempinski Hotel Shanghai.
Respondeu em 29 dezembro 2017
Grand Kempinski Hotel Shanghai
9,6
Incrível
Henson, Filipinas
Grupo
Deluxe Bund com vista
Hospedou-se 1 noite em dezembro de 2017
Execellent Hotel”
Stayed here for a night Dec. 2-3, 2017. We got here a bit early and the room wasn’t ready yet. We went back around 3pm and checked-in. We were surprised that we have been upgraded to executive room. Checked-in was fast. The room was great. Love the facilities of the hotel. The hotel is very near the oriental pearl tower and about 10-15mins walk. The few things that i think the hotel needs to improve are: 1. Hospitality of the staff. (When we checked-in around 11am, the male front desk staff does not smile at all and looks very serious. I had stayed for several 5 star hotels and i never experienced this before.) 2. For the room, maybe they can add bluetooth speaker. 3. Coffee amenities - i’m not sure if they have sweeteners like splenda or equal but in the room did not found any. Did not bother to ask anymore. Overall i would still recommend this hotel and had wonderful stay.
Avaliado em 04 dezembro 2017
Dear guest Thank you for taking the time to share your comments.We are pleased you enjoyed the guestroom experience.I am so sorry to hear that you did not find sweeteners.I think if you not find it next time,please contact us to help you.And about your comment, we will feedback to hotel management and improve service quality.We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.
Respondeu em 05 dezembro 2017
Grand Kempinski Hotel Shanghai
10,0
Incrível
Lee, China
Família com criança pequena
Deluxe Bund com vista
Hospedou-se 2 noites em outubro de 2017
very good”
very good experience。
Avaliado em 12 outubro 2017
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We are pleased to learn that you truly enjoyed our rooms, helpful service and delicious food.
Respondeu em 13 outubro 2017
Grand Kempinski Hotel Shanghai
8,8
Excelente
tan, Indonésia
Família com criança
Superior com vista para a cidade
Hospedou-se 1 noite em setembro de 2017
good hotelllllllll”
breakfast is ok location next to oriental tower
Avaliado em 04 outubro 2017
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We are pleased to learn that you truly enjoyed our rooms, helpful service and delicious food.
Respondeu em 13 outubro 2017
Grand Kempinski Hotel Shanghai
8,8
Excelente
william, Indonésia
Viajantes em Negócios
Deluxe Bund com vista
Hospedou-se 2 noites em setembro de 2017
Love the place”
The hotel is awesome, tou can walk 10-15 minutes to IFC mall. The whirpool is facing huangpu river , it is awesome at night. The only problem here is the water, as i like to shower in a cold water, their water is barely cold and sometimes only hot water. Other than that, love it!
Avaliado em 24 setembro 2017
7,6
Muito bom
Alice, Estados Unidos da América
Viajantes em Negócios
Deluxe Bund com vista
Hospedou-se 2 noites em setembro de 2017
Muito bom”
I was in a rush and needed something printed out before a meeting, and on my way out asked the concierge if he could help. "No request is too small" is their slogan. Yet, he was not willing to help at all and said I would have to go up to the 28th floor. I found this extremely disappointing. I had a conference here but I would not stay here again.
Avaliado em 22 setembro 2017
6,0
Adam, Reino Unido
Viajantes em Negócios
Deluxe Bund com vista
Hospedou-se 2 noites em setembro de 2017
Big and busy - good location”
First impression of the room was that it was a little old fashioned with an old smell to the room but I had a fantastic view out across the river. Small things like the Minibar look very sad and they could do with updating that and filling up the minibar. Other disappointing aspect was that the room service menu only runs until 10pm. After that you can order from one of 3 sandwiches. If you want to be close to the financial district this is a great spot to stay at a reasonable rate.
Avaliado em 20 setembro 2017
Dear Guest, thank you for your choose to stay in Grand Kempinski Hotel Shanghai and willing to share your stay experiences to us. About your comment, we will feedback to hotel management and improve service quality. We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.
Respondeu em 21 setembro 2017
Grand Kempinski Hotel Shanghai
12345
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