Kempinski Mall Of The Emirates Hotel
Kempinski Mall Of The Emirates Hotel
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Suíte de canto - Quartos Kempinski Mall Of The Emirates Hotel
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Lobby Kempinski Mall Of The Emirates Hotel
Lobby
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Lobby Kempinski Mall Of The Emirates Hotel
Lobby
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Piscina
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Incrível
Localização
9,1
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Kempinski Mall Of The Emirates Hotel

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Ver o que há nas proximidades
Excelente
Baseado em 448 comentáriosVeja as opiniões dos hóspedes
8,7
89% recomendariam a um amigo
Custo-benefício8,0
Distância do centro da cidade5. Km
Avaliação da localização9,1
Aeroporto mais próximoAeroporto Internacional do Dubai (DXB)
Distância do aeroporto22,4 km
Tem restaurante?Sim
  • A 360 m do transporte público

  • Transporte para o aeroporto

  • Câmbio

  • Wi-Fi grátis nos quartos

Opções de quartos
8,8
Excelente
Conforto e qualidade do quarto
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Quarto Grand Deluxe (Grand Deluxe Room)
Quarto Grand Deluxe (Grand Deluxe Room)
...
  • Vista: Cidade
  • 61 m²/657 ft²
  • 1 cama King-size
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Chalé Duplex Aspen Ski (Duplex Aspen Ski Chalet)
Chalé Duplex Aspen Ski (Duplex Aspen Ski Chalet)
...
  • Vista: Montanha
  • 76 m²/818 ft²
  • 1 cama King-size
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Chalé Aspen Ski com 3 quartos (Three Bedroom Aspen Ski Chalet)
Chalé Aspen Ski com 3 quartos (Three Bedroom Aspen Ski Chalet)
...
  • Vista: Parque
  • 228 m²/2454 ft²
  • 3 camas de casal
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Suíte de canto (Corner Suite)
Suíte de canto (Corner Suite)
...
  • Vista: Cidade
  • 90 m²/969 ft²
  • 1 cama King-size
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Suíte executiva (Executive Suite)
Suíte executiva (Executive Suite)
...
  • Vista: Cidade
  • 70 m²/753 ft²
  • 1 cama King-size
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Chalé Aspen Piscina (Aspen Pool Chalet)
Chalé Aspen Piscina (Aspen Pool Chalet)
...
  • Vista: Piscina
  • 61 m²/657 ft²
  • 1 cama King-size
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Suíte Tower (Tower Suite)
Suíte Tower (Tower Suite)
...
  • Vista: Cidade
  • 160 m²/1722 ft²
  • 1 cama King-size
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Chalé Asken Ski (Aspen Ski Chalet)
Chalé Asken Ski (Aspen Ski Chalet)
...
  • Vista: Montanha
  • 45 m²/484 ft²
  • 1 cama de casal e 1 cama Ki...
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Quarto Deluxe (Deluxe Room)
Quarto Deluxe (Deluxe Room)
...
  • Vista: Cidade
  • 61 m²/657 ft²
  • 2 camas individuais ou 1 ca...
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Quarto Grand Deluxe Executivo (Executive Grand Deluxe)
Quarto Grand Deluxe Executivo (Executive Grand Deluxe)
...
  • Vista: Cidade
  • 61 m²/657 ft²
  • 1 cama King-size ou 1 cama ...
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Comentários recentes de clientes

Comentários da Agoda (448)Comentários da Booking.com (2985)
Limpeza9,1
Instalações8,9
Localização9,1
Qualidade e conforto do quarto8,8
Atendimento8,9
Custo-benefício8,0
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Mostrando 386 avaliações de hóspedes verificados
12345
10,0
Incrível
muna, Emirados Árabes Unidos
Casal
Quarto Deluxe
Hospedou-se 1 noite em junho de 2018
i just love it”
i can't stop loving this hotel, it's one of my favourites in Dubai and must stay in. staff are extremely friendly and the location is great.
Avaliado em 10 setembro 2018
Dear Ms. Muna, Thank you for your feedback and for choosing Kempinski Hotel Mall of the Emirates. It is wonderful to hear that our Hotel is one of your favourites in Dubai. We always do our best to provide the high level of services according to our guests’ expectations and needs. It is such a pleasure to know that we can contribute to make your stay as a great experience. We look forward to welcoming you back in the near future. Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 12 setembro 2018
Kempinski Mall Of The Emirates Hotel
10,0
Incrível
Said, Territórios Palestinos
Casal
Quarto Deluxe
Hospedou-se 1 noite em julho de 2018
Excellent all round ”
Very happy been their, a total 5 star experience and even more. Would definitely repeat it. Only my bags was late coming to room .... I had to call after 20 min from entering the room .... and very late to get them whilst checking out .... very late beyond imagination, the car came and my luggage was not their we had to wait around 15 min after the car arrived for the bags. This is an area needs to be looked at closely.
Avaliado em 23 julho 2018
Dear Mr. Said, Thank you for your feedback and for choosing Kempinski Hotel Mall of the Emirates. I am very pleased that you enjoyed your overall stay at our hotel, however, I have also noted the inconveniences you experienced relating to the delay of delivering your luggage. Please accept my apologies for this matter. Rest assured that I have shared this feedback with the department head concerned in order to review this. Thank you once again for your valuable feedback and we look forward to your next visit real soon. Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 26 julho 2018
Kempinski Mall Of The Emirates Hotel
8,8
Excelente
Abdulla, Emirados Árabes Unidos
Família com criança pequena
Suíte de canto
Hospedou-se 1 noite em julho de 2018
Good hotel”
Very good location, comfortable and kids love it
Avaliado em 12 julho 2018
Dear Mr. Abdulla, Thank you for your feedback about your enjoyable stay at Kempinski Hotel Mall of the Emirates. We are delighted to hear that your kids had a wonderful experience while staying with us. We do hope that our location, accommodation and service continue to meet and exceed guest expectations in the future. We are looking forward to welcoming you back in the future. Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 16 julho 2018
Kempinski Mall Of The Emirates Hotel
4,8
mohammed, Emirados Árabes Unidos
Família com criança pequena
De casal
Hospedou-se 1 noite em junho de 2018
Less than avarge”
Hot air conditioning
Avaliado em 22 junho 2018
Dear Mr. Mohammed, Thank you very much for choosing to stay with us and for taking the time to share your feedback. Please accept our apologies for the inconveniences caused during your stay relating to the air-conditioning. Rest assured that I have shared this feedback with the department head concerned for the necessary rectification. We look forward to your next visit in the near future. Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 25 junho 2018
Kempinski Mall Of The Emirates Hotel
9,6
Incrível
nazar, Reino Unido
Família com criança pequena
Chalé Duplex Aspen Ski
Hospedou-se 1 noite em junho de 2018
Awesome hotel and staff”
The aspen duplex chalets are really cool
Avaliado em 17 junho 2018
Dear Mr. Nazar, Thank you for sharing your experience on your recent stay with us. We are delighted to hear that you liked our Duplex Ski Chalet with the view of Ski Dubai. They are indeed cool and unique. It made us very proud to know that we could contribute to your stay. Thank you once again for your wonderful feedback and we look forward to welcome you back in the near future for another excellent stay! Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 19 junho 2018
Kempinski Mall Of The Emirates Hotel
10,0
Incrível
warwick, Nova Zelândia
Casal
Quarto Deluxe
Hospedou-se 1 noite em janeiro de 2018
Incrível”
everything that is expected for the price and as per what was displayed on the net.
Avaliado em 13 junho 2018
Dear Mr. Warwick, Thank you for sharing your feedback with us. Our guest comments and suggestions are always given the utmost regard and consideration as they contribute largely in our relentless ascent towards the highest standards of service. We are all looking forward to welcoming you back to the Kempinski Hotel Mall of the Emirates in the near future. Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 17 junho 2018
Kempinski Mall Of The Emirates Hotel
10,0
Incrível
Tanveer, Paquistão
Família com criança pequena
Quarto Grand Deluxe
Hospedou-se 2 noites em maio de 2018
Excellent Services ”
Excellent Services
Avaliado em 03 junho 2018
Dear Mr. Tanveer, Thank you for your valuable feedback and for choosing Kempinski Hotel Mall of the Emirates. We look forward to welcoming you back in the near future. Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 04 junho 2018
Kempinski Mall Of The Emirates Hotel
10,0
Incrível
Roger, África do Sul
Casal
Quarto Deluxe
Hospedou-se 4 noites em abril de 2018
What a lovely hotel”
Had a lovely stay at the hotel. Attached to the Mall of the Emirates and we found it rather central to most attractions. Service is great, rooms are spacious, clean and well decorated and breakfast in the morning is really good. Hasan was super friendly every morning in the restaurant and always was cheerful and helpful and his service was excellent
Avaliado em 24 abril 2018
Dear Mr. Roger, Thank you for your wonderful feedback. I am glad to know that you had a lovely stay at our hotel. Thank you for highlighting our convenient location as it is one of our main unique selling point, which the guests can enjoy. We do hope that our services, rooms and location continue to meet and exceed guest expectations in the future, and we will be sure to pass on your kind comments to our colleagues, particularly Hasan, as this will be a source of inspiration for them to continue on delivering great customer service to our guests. Once again, thank you for choosing Kempinski Hotel Mall of the Emirates and we look forward to welcome you back in the near future for another excellent stay! Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 29 abril 2018
Kempinski Mall Of The Emirates Hotel
10,0
Incrível
Ahmed, Maldivas
Casal
Quarto superior
Hospedou-se 5 noites em abril de 2018
Incrível”
Very elegant & neat hotel with lots of things to do and A+++ for the mall next to the hotel saves a lot of time n convenience Lovely hotel & friendly staff smiling always 🤗 will definitely stay on our next trip also Highly recommend
Avaliado em 23 abril 2018
6,4
Bom
sam, Reino Unido
Casal
Quarto superior
Hospedou-se 2 noites em abril de 2018
Overpriced and lacks a modern touch”
This hotel has some nice touches and the staff are nice but for the price it isn’t worth it. Unless you like shopping it’s not a great location and the dining options are a bit run down. There are many other cheaper and nicer places to stay in Dubai.
Avaliado em 11 abril 2018
Dear Mr. Sam, Thank you for taking the time to share your review on your experience with us. I have noted your comment regarding some of the prices being higher than you have expected. You will be pleased to know that our prices remain competitive against the 5*hotels in Dubai. Rest assured that we as a management team, continually look into our prices to ensure that our prices remain competitive, ensuring the value-cost allocation is right for our guests. Thank you once again for your valuable feedback and we look forward to welcoming you back soon Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 19 abril 2018
Kempinski Mall Of The Emirates Hotel
4,4
Shahad, Arábia Saudita
Família com criança pequena
Hospedou-se 4 noites em março de 2018
Unfortunately it was the worst staying in my life”
1- I asked them to empty the mini bar and they never did!! 2- Food dining is not recommended I tried the chicken Sandwich and the chicken taste was horrible so as the fries !!!! And it’s over price for the taste 3- I called them before going to lunch to clean my room and my kid press the don’t disturb button and they never called me although I called them myself!! I have stairs at the middle in the night for more the half an hour with my baby outside tell the room is cleaned !!! 4- O have them a laundry and they have never dilever it on time !!!!!!!!! Worst staying seriously
Avaliado em 30 março 2018
Dear Mr. Shahid, Thank you for taking the time to share your review. Any comment Positive or constructive gives us a chance to improve our services towards our guest. We would definitely look into more details for the comments you have provided as we do not expect our guest to face this while staying at kempinski Hotels, I am happy to know that our Rooms Division Manager Ayman was able to meet you during your checkout and you have confirmed to return to our property for your future stay. Thank you once again for sharing your feedback with us and we look forward to your next visit in the near future. Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 19 abril 2018
Kempinski Mall Of The Emirates Hotel
9,2
Incrível
sami, Kuwait
Viajantes Individuais
Quarto Grand Deluxe
Hospedou-se 6 noites em março de 2018
Good Location”
Friendly Stuff, Fast Internet, Comfortable Bed, Big Room For (Junior Suite) Small Room Windows And No Balcony Over Prices For Room Dining Service
Avaliado em 17 março 2018
Dear Mr. Sami, Thank you for your valuable feedback following your recent stay at the Kempinski Hotel Mall of the Emirates. Please note that we have taken your comments into a consideration and to work on a solution to make sure that all of our guests, such as you to have a better stay with us in the future. We look forward to welcoming you back again. Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 26 março 2018
Kempinski Mall Of The Emirates Hotel
8,8
Excelente
fatma, Omã
Casal
Superior de casal
Hospedou-se 2 noites em março de 2018
Friendly staff... connected to emirate mall.. cleanliness was excellent , we were upgraded ... ”
According to the satff the hotel renovated recently ... I really loved the fresh smell as you get into the lobby
Avaliado em 10 março 2018
Dear Ms. Fatma, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates and for your valuable feedback. It is a pleasure to hear that you enjoyed your stay with us. It is our priority to ensure that even the smallest details, such as our lobby fragrance as you mentioned, contribute to a greater satisfaction for our guests. It will be our pleasure to welcome you back for another amazing experience with us! Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 13 março 2018
Kempinski Mall Of The Emirates Hotel
10,0
Incrível
Farheen, Bangladesh
Viajantes em Negócios
Quarto superior
Hospedou-se 1 noite em março de 2018
Farheen”
Excellent service! They even had me early-checked in at 9 am with a suite upgrade. Very caring staff from concierge to dining. 5 star all the way!
Avaliado em 06 março 2018
Dear Ms. Farheen, Thank you for your feedback and for choosing Kempinski Hotel Mall of the Emirates. It is wonderful to hear that you enjoyed your stay with us and the suite upgrade. We are always grateful to receive appreciation such as yours as it inspires us to continue to provide a superior guest experience. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that their efforts are so well appreciated. We are all looking forward to welcoming you back in the near future. Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 08 março 2018
Kempinski Mall Of The Emirates Hotel
9,6
Incrível
Kiky, Indonésia
Família com criança
Quarto Grand Deluxe
Hospedou-se 3 noites em janeiro de 2018
Comfortable in great location”
Comfortable and location is perfect next to a mall with lotsa choice for food etc
Avaliado em 06 janeiro 2018
Dear Ms. Kiky, Thank you for your feedback and for choosing Kempinski Hotel Mall of the Emirates. We value all guest feedback as an opportunity to continue to improve our services and products for our guests. We look forward to welcoming you back in the near future. Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 11 janeiro 2018
Kempinski Mall Of The Emirates Hotel
8,4
Excelente
Mohammed, Kuwait
Família com criança pequena
Quarto Grand Deluxe
Hospedou-se 3 noites em setembro de 2017
Great location”
Great location with Mall of Emirates which can be accessed by the metro to/from airport or Dubai Mall or other areas. Spaced rooms with all needed accessories. Highly recommended.
Avaliado em 25 setembro 2017
Dear Mr. Mohammed, I would like to sincerely thank you for your feedback and for your recommendation to our hotel. We highly appreciate that you emphasize on our location, as it is one of our core assets, and are glad that you could enjoy all the facilities that we have to offer to our Guests, in and around the hotel. We look forward to your next visit in the near future. Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 27 setembro 2017
Kempinski Mall Of The Emirates Hotel
10,0
Incrível
Guang, China
Família com criança
Hospedou-se 3 noites em agosto de 2017
I away recommend this hotel to my friends, it was nice and most comfortable to stay. ”
when i stay in this hotel feeling same like home. here have a lot of friendly staffs and very helpfully to you stay, they are try to help all of the guest easy and comfortable. thanks a lot to all of your's.
Avaliado em 12 setembro 2017
Dear Guang, Thank you for sharing your appreciation and experience on your recent stay with us. We are very happy to hear that you felt at home in our hotel and that our colleagues have made your stay comfortable with their warm welcome and friendly approach. Once again, thank you for your great feedback and for your recommendation to our hotel. We look forward to welcome you back in the near future for another excellent stay! Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 13 setembro 2017
Kempinski Mall Of The Emirates Hotel
7,2
Muito bom
Khulood, Iêmen
Viajantes em Negócios
Hospedou-se 2 noites em maio de 2017
Very long walk to the room !!”
Well, from getting out of the left to reach my room it's almost 5 min. walk !! my room was the last room in the floor and I needed to walk a long way to reach my room and when I complain about my room and asked for another room "same room but closer" they asked me to pay more !!!
Avaliado em 14 maio 2017
Dear Khulood, Thank you very much for choosing to stay with us and for taking the time to provide valuable feedback. I have made note of your of your comment in regards to the breakfast reception, please accept our apologies for this experience during your stay, which has led you to your discomfort. I am happy that my fellow manager was able to assist you and make your stay ore comfortable. Rest assured that I have shared this feedback with the department heads concerned in order to review this. Our guests’ feedback is what helps us in meeting and exceeding our guest expectations, thus, every attempt will be made in order to make the necessary improvements. We look forward to your next visit in the near future. Yours sincerely, Ayman Al Mohamad Rooms Division Manager
Respondeu em 01 junho 2017
Kempinski Mall Of The Emirates Hotel
7,6
Muito bom
Khulood, Iêmen
Viajantes em Negócios
Quarto superior
Hospedou-se 2 noites em maio de 2017
Good Stay”
My Stay was good at Kempinski Hotel and the staff were very helpful and friendly and try to help as they can, names I remember was Jameela, Sameh I guess and the Arab guys in the Breakfast buffet. but the girl on the breakfast reception was rude and I have informed the restaurant manager about her.
Avaliado em 14 maio 2017
Dear Mr. Khulood, Thank you very much for choosing to stay with us and for taking the time to provide valuable feedback I have made note of your of your comment in regards to the breakfast reception, please accept our apologies for this experience during your stay, which has led you to your discomfort. I am happy that my fellow manager was able to assist you and make your stay ore comfortable. Rest assured that I have shared this feedback with the department heads concerned in order to review this. Our guests’ feedback is what helps us in meeting and exceeding our guest expectations, thus, every attempt will be made in order to make the necessary improvements. We look forward to your next visit in the near future. Yours sincerely, Ayman Al Mohamad Rooms Division Manager
Respondeu em 22 maio 2017
Kempinski Mall Of The Emirates Hotel
9,2
Incrível
Saleh, Emirados Árabes Unidos
Família com criança pequena
Chalé Asken Ski
Hospedou-se 2 noites em março de 2017
It is perfect”
I stayed at the Aspen Chalet a totally new and amazing experience. I highly recommend it as it has everything you need and plus. I am humbled with the great hospitality of Kempinski.
Avaliado em 26 março 2017
Dear Mr. Saleh, Thank you for taking the time to share your feedback. It is wonderful to read that you had a great stay in our hotel and had an amazing experience at Aspen Chalet. Such appreciation like yours will help us to continue and improve our level of services as well as our facilities. I would like to sincerely thank you again for your feedback and for your recommendation to our hotel. We look forward to your next visit in the near future. Yours sincerely, Steffen Opitz Hotel Manager
Respondeu em 24 julho 2017
Kempinski Mall Of The Emirates Hotel
12345
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