Krystal Cancun
Krystal Cancun
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Deluxe - Quartos Krystal Cancun
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Vista Interior Krystal Cancun
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Incrível
Localização
9,2
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Krystal Cancun

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Muito bom
Baseado em 93 comentáriosVeja as opiniões dos hóspedes
7,6
  • Transporte para o aeroporto

  • Praia privada

  • Wi-Fi grátis nos quartos

  • Banheira de hidromassagem

Opções de quartos
7,5
Muito Bom
Conforto e qualidade do quarto
Romântico (Romantic)
Romântico (Romantic)
...
  • Vista: Mar
  • 33 m²/355 ft²
  • 1 cama King-size
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Club com vista para o mar (Club Ocean View)
Club com vista para o mar (Club Ocean View)
...
  • Vista: Mar
  • 32 m²/344 ft²
  • 2 camas de casal e 1 cama K...
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Especial Romântico (Romantic Special)
Especial Romântico (Romantic Special)
...
  • 33 m²/355 ft²
  • Não fumantes
  • 1 cama Super King-size
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Deluxe vista para o oceano - Tudo Incluído (Deluxe Ocean View All Inclusive)
Deluxe vista para o oceano - Tudo Incluído (Deluxe Ocean View All Inclusive)
...
  • 33 m²/355 ft²
  • Não fumantes
  • 1 cama Super King-size ou 2...
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Deluxe
Deluxe
...
  • Vista: Cidade
  • 33 m²/355 ft²
  • 2 camas de casal e 1 cama K...
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Deluxe com vista para o mar (Deluxe Ocean View)
Deluxe com vista para o mar (Deluxe Ocean View)
...
  • Vista: Mar
  • 33 m²/355 ft²
  • 2 camas de casal e 1 cama K...
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Club
Club
...
  • 32 m²/344 ft²
  • Não fumantes
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Deluxe - Tudo Incluído (Deluxe All Inclusive)
Deluxe - Tudo Incluído (Deluxe All Inclusive)
...
  • 33 m²/355 ft²
  • Não fumantes
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Duplo Luxo Com Vista Para O Oceano (Double Luxury Ocean View)
Duplo Luxo Com Vista Para O Oceano (Double Luxury Ocean View)
...
  • Varanda/terraço
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Estúdio Familiar (2 Adultos + 2 Crianças) com Vista Mar (Family Studio (2 Adults + 2 Children) with Sea View)
Estúdio Familiar (2 Adultos + 2 Crianças) com Vista Mar (Family Studio (2 Adults + 2 Children) with Sea View)
...
  • 1 cama Super King-size e 1 ...
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Comentários recentes de clientes

Comentários da Agoda (93)Comentários da Booking.com (2133)
Limpeza7,7
Instalações7,0
Localização9,2
Qualidade e conforto do quarto7,5
Atendimento7,1
Custo-benefício7,2
Fornecido por hóspedes verificados de Agoda
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Tipo de quarto
Deluxe
Deluxe com vista para o mar
Club com vista para o mar
Romântico
Mostrando 83 avaliações de hóspedes verificados
12345
4,0
Johnise
Casal
Romântico
Hospedou-se 3 noites em julho de 2018
Aceitável”
I booked a romantic suite with a balcony on a high floor. I was placed in a standard room on the ground floor
Avaliado em 28 julho 2018
6,0
Moshe, Israel
Casal
Especial Romântico
Hospedou-se 3 noites em fevereiro de 2018
Bad experience”
Toilets were dirty, sfe didn't work. Maintenance work was done on the neighbore room, had smell of Trementine in the room, had to move room. Happend again in the new room... Bad service
Avaliado em 07 fevereiro 2018
7,6
Muito bom
Heather, Estados Unidos da América
Viajantes Individuais
Deluxe com vista para o mar
Hospedou-se 1 noite em janeiro de 2018
Mixed experience ”
When I arrived there was a long line at the counter to check in, then I needed to wait a few hours for my room so I went to the beach which was very beautiful but crowded. Finally when I made it to my room I had a beautiful ocean view, the bed was very comfortable, king and had very high quality sheets. The phone however in my room did not work and the coffee maker had old coffee in it when I went to use it. There was rain and thunderstorms so when I returned from walking and went to order dinner first I had to go back and stand in line again at the front desk to ask for my phone to be replaced and then once my order was in it took 2 hours due to the rain and high Deb and for room service for my meal to arrive. The chef salad was great but the pasta I ordered was not vegetarian as requested and I had to send it back. Then I had a short night and left early am to catch my flight. During a less busy time the service is probably much better.
Avaliado em 30 janeiro 2018
9,6
Incrível
Kimberley, Nova Zelândia
Casal
Romântico
Hospedou-se 2 noites em janeiro de 2017
January in Cancun”
We only stayed 2 nights at the end of the trip but this hotel exceeded our expectations. We upgraded yo the romance package and would recommend it to any couple staying there.
Avaliado em 25 dezembro 2017
3,6
Ylana, Filipinas
Casal
Deluxe
Hospedou-se 2 noites em outubro de 2017
Staff not friendly, waited for more than an hour came back the next day and waited another 30 mins o”
Or so, hotel is not clean,
Avaliado em 17 outubro 2017
10,0
Incrível
Kerry, Austrália
Grupo
Especial Romântico
Hospedou-se 4 noites em julho de 2017
Love! Love! Loved this place. ”
This hotel is in an amazing location right on the main strip of Cancun, 2 minute walk to the famous Coco Bongo night club. If you want peace and quiet, this is not the place for you as the music from the main strip pumps till 4am, but we didn't mind that at all. The beach & pool area are AMAZING!!! You also don't have to opt into a he all inclusive program, you can choose. Breakfast is fantastic. And the little gym is great.... seems to lack a few luxuries services, but the value for money compared to other hotels is fantastic. I would 100% stay here again.
Avaliado em 04 agosto 2017
10,0
Incrível
wenbo, Estados Unidos da América
Grupo
Deluxe vista para o oceano - Tudo Incluído
Hospedou-se 1 noite em março de 2016
good ”
wonderful
Avaliado em 21 outubro 2016
9,2
Incrível
Rachel, Austrália
Casal
Deluxe
Hospedou-se 1 noite em setembro de 2016
Krystal”
The booking staff only work Monday to Friday and I booked online so when we checked in on the weekend it was a stuff around and they tried to charge us double the online price. Great facilities and the beach area is beautiful. Staff all very lovely.
Avaliado em 16 setembro 2016
10,0
Incrível
Maja, Macedônia
Viajantes Individuais
Club com vista para o mar
Hospedou-se 6 noites em novembro de 2014
Amazing vacation in Cancun,Mexico ”
staff , hotel food
The stay was great lovely staff especially I would like to thank the lady at the Krystal club reception- Patty. She was very nice and helpful. Had a great stay over there and I will definitely come back in the future.
Avaliado em 06 dezembro 2014
5,7
Andrea, Suíça
Casal
Deluxe
Hospedou-se 2 noites em novembro de 2014
good location”
good location, big rooms and comfortable beds but unfriendly stuff
Avaliado em 10 novembro 2014
6,3
Bom
Chui, Hong Kong
Casal
Deluxe
Hospedou-se 1 noite em outubro de 2014
disapointing check in ans rooms”
location
it was then 3rd time we checked in to this hotel. we made the reservation the night before but they said they didn't receive our booking just because out reservation was made on friday night, which they reservation department is off. i wonder how this chain hotel works. and they requested a credit card to garuntee. the front desk didn't seem really willing to help....and it took a lot of time for just check in...after checking in our 'garden view' room which in on the 2nd floor, there is ant everywhere, in the toilet, on the towels ecen on the beds. and as that was saturday, there is a wedding party/party until 4am, and it was loud! i wonder how could the hotel let this happen...as it affected so many guests staying nearby! my advise, just don't book garden view, cause we stayed in seaview rooms last time everything was fine.
Avaliado em 08 outubro 2014
8,0
Excelente
tal, Israel
Casal
Club com vista para o mar
Hospedou-se 2 noites em setembro de 2014
krystal cancun”
location, cheap, nice room
Avaliado em 27 setembro 2014
9,3
Incrível
karen, África do Sul
Família com criança pequena
Club com vista para o mar
Hospedou-se 4 noites em julho de 2014
Lovely!”
location, pool, beach
We loved our stay there! All good! Only receptionists on checking in was a bit abrupt and told me: You don;t check in here - you must go to the 8th floor! Er...I had no idea why...and asked - she said: you have a special booking - anyway that was the only 'bad' thing I have to say as from there all was fantastic - and the 8th floor was Club Krystal - which was great! Sushi bar - excellent!
Avaliado em 20 agosto 2014
6,3
Bom
Ann, Suécia
Casal
Deluxe
Hospedou-se 2 noites em junho de 2014
Nice hotel right by the beach.”
Location, rooms, pool.
The staff had difficulties communicating. Other than that the hotel is nice.
Avaliado em 30 junho 2014
6,3
Bom
Sam, Nova Zelândia
Casal
Romântico
Hospedou-se 1 noite em abril de 2014
Disappointing”
Close to the beach, food was good, nice pool.
We had booked a romantic package for one night, as a stopover from playa del carmen before flying out the next day. The romantic package offered free drinks and food in the evening and a bottle of champange. The food was terrible, consisting of a few meatballs, some cheese, and some fairly plain sandwiches. Definitely not worth the extra money. Also we had a problem with air conditioning which meant the room was uncomfortably hot which made it difficult to sleep. We ending up speaking with 3 or 4 hotel staff as no one seemed too keen to help us out or do anything about it. Eventually someone we spoke to was able to help but by then it was so late that we just went to sleep. Not a great end to the holiday.
Avaliado em 14 maio 2014
9,0
Incrível
Kana, Japão
Grupo
Deluxe
Hospedou-se 4 noites em janeiro de 2014
Amazing experience, good night life!”
beach, next to night club, easy to get food
we stayed here for 4nights and was amazing experince ever. we didnt get all inclusive but we could be 2 for 1 happy hour drink so it was worth it. very close to night life area so you can stay long and walk back here. restaurant and souvenior shop was near here as well so you could get pretty much easy access to everything. i highly recommend this hotel.
Avaliado em 15 abril 2014
8,3
Excelente
Karl, Estados Unidos da América
Casal
Romântico
Hospedou-se 4 noites em fevereiro de 2014
great location”
the location, the room , the beach
our stay would be the sum of a number of factors. the room itself(a romantic suite) was spacious and clean with a balconey overlooking the beach. the hotel location was fine, right near a number of restaurants and tourist shopping places. we didn't opt for the the all inclusive plan, choosing instead to enjoy some of the fine dining operations nearby, and cheap convenience store beer. the few drinks we did order when lounging around the pool were nominally pricey for such a place (10$each). The most helpful staff were actually found outside the hotel - the guys trying to sell you krystal cancun travel packages, they were nice and friendly and helpful. the people inside not so much. they do deal with a huge number of people day in and day out, I guess. One warning: whatever you do, don't agree to get a 'free breakfast and free tour' of the place in exchange for a sale presentation for the krystal time share program. 90 minutes turned into 3 hours of rude pushy salesmen and aggressive executives. horrible. and I wouldn't recommend going to the 'old downtown' area either. yes, there is another market, but it wasn't much cheaper, but the feeling changed drastically. tourists would do better to just stay in the tourist zones.
Avaliado em 28 março 2014
10,0
Incrível
Nikolay, Bulgária
Casal
Club com vista para o mar
Hospedou-se 8 noites em dezembro de 2013
nice”
good
very nice and very good, very nice and very good, very nice and very good, very nice and very good
Avaliado em 26 março 2014
7,7
Muito bom
TING, Taiwan
Casal
Deluxe com vista para o mar
Hospedou-se 1 noite em janeiro de 2014
Nice”
Good location. Nice view. Friendly staff
Avaliado em 09 fevereiro 2014
4,7
James, Estados Unidos da América
Família com criança
Deluxe
Hospedou-se 2 noites em dezembro de 2013
Awful room and unwilling staff”
The pool is nice and it is right on the beach, also it is located right next to Coco Bongo and other famous Cancun clubs
This hotel location is very good and the pool is very nice. Everything else is bad. This hotel is 3 stars at best! they gave us the ground floor and the room as well as the bed sheets smelled awful. Is like a sweaty arm pit smell. When asked to change rooms, they said there weren't any other room available. So we asked to change rooms the next morning, then they said there were rooms available on the second floor but when later they said they don't anymore. We asked them to at least spray the room, but they never came. They also said entire hotel is non-smoking but our first room smelled like all smoke. The hotel looked pretty empty to us, pretty sure they were lying about not having any rooms available. The hotel is very old and just imagine spring breakers did some good damage to it on top of that. This hotel is not worth the price we paid for and the service is very bad. DO NOT STAY HERE! Avoid! There are many nice big hotels chains in Cancun, stay at one of those instead!
Avaliado em 03 janeiro 2014
12345
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