Ascott Jakarta

Jl. Kebon Kacang Raya No 2, Thamrin, Jacarta, Indonésia, 10230
Ascott Jakarta
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Suite Premier com 1 quarto - Cama Ascott Jakarta
Kid’s club Ascott Jakarta
Lobby Ascott Jakarta
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8,5
Excelente
4.2% este mês
/10
( 4687 opiniões)Veja o que os hóspedes disseram
NO MAPA
9,3
Excecional
Avaliação da localização
Localização incrível - no centro da cidade
Bairro popular
Estacionamento
GRÁTIS
  • Plaza Indonesia410 m
  • Museu Nacional2,1 km
  • Monumento Nacional2,4 km
  • Mesquita Istiqlal3,11 km
  • Centro Comercial Central Park Mall3,62 km
  • Museu de História de Jacarta6,67 km
  • Parque Temático Dunia Fantasi (Ancol)8,04 km
  • Centro Comercial Baywalk Pluit9,89 km
  • Waterbom Jakarta11,86 km
  • Taman Mini Indonesia Indah14,68 km
  • Destaques e avaliações

    5-star Apartamento com Serviço de Limpeza
    Wi-Fi gratuito

    Não deixe escapar!

    16 viajantes reservaram hoje.

    Excecional reputação
    93% recomendariam a um amigo
    Excelente serviço
    Avaliado com 8,6 pelo serviço
    Excelente limpeza
    Avaliado com 8,5 pela limpeza
    Conforto excelente
    Avaliado com 8,3 pelo conforto
    • Transporte público a 720 m

    • Transfer do aeroporto

    • Localizado no coração de Jacarta

    • Wi-Fi grátis nos quartos

    • Sauna

    Mais barato do que 93% das propriedades em Jacarta nas últimas 24 horasComparado com 9294 propriedades em Jacarta para várias datas
    Qualidade-preço8,5
    Distância até ao centro da cidade1. Km
    Avaliação da localização9,3
    Aeroporto mais próximoAeroporto Internacional Halim Perdanakusuma (HLP)
    Distância até ao aeroporto10,8 km

    Quartos disponíveis em Ascott Jakarta

    8,3
    Excelente
    Conforto e qualidade do quarto
    Apartamento com 2 quartos executivo (2-Bedroom Executive Apartment)
    Apartamento com 2 quartos executivo (2-Bedroom Executive Apartment)
    ...
    • Tamanho: 125 m²
    • Vista: Cidade
    • 1 cama King-size & 2 camas ...
    Selecione as datas para ver os preços
    Suite Premier com 3 quartos (3-Bedroom Premier Suite)
    Suite Premier com 3 quartos (3-Bedroom Premier Suite)
    ...
    • Tamanho: 166 m²
    • Vista: Cidade
    • 1 cama King-size & 1 cama Q...
    Selecione as datas para ver os preços
    Apartamento Premier com 2 quartos (2-Bedroom Premier Apartment)
    Apartamento Premier com 2 quartos (2-Bedroom Premier Apartment)
    ...
    • Tamanho: 141 m²
    • Vista: Cidade
    • 1 cama King-size & 2 camas ...
    Selecione as datas para ver os preços
    Suite Premier com 1 quarto (1-Bedroom Premier Suite)
    Suite Premier com 1 quarto (1-Bedroom Premier Suite)
    ...
    • Tamanho: 80 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Penthouse com 3 quartos (3 Bedroom Penthouse)
    Penthouse com 3 quartos (3 Bedroom Penthouse)
    ...
    • Vista: Cidade
    • 2 Casas de banho
    • 1 cama King-size & 1 cama K...
    Selecione as datas para ver os preços
    Estúdio Premier (Studio Premier)
    Estúdio Premier (Studio Premier)
    ...
    • Tamanho: 50 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Penthouse Premier
    Penthouse Premier
    ...
    • Vista: Cidade
    • 2 Casas de banho
    • 1 cama King-size & 1 cama K...
    Selecione as datas para ver os preços
    Apartamento Premier de 3 Quartos (Premier Three-Bedroom Apartment)
    Apartamento Premier de 3 Quartos (Premier Three-Bedroom Apartment)
    ...
    • Tamanho: 166 m²
    • 2 Casas de banho
    • 1 cama King-size & 1 cama Q...
    Selecione as datas para ver os preços
    Quarto Executivo com 1 Quarto (1 Bedroom Executive)
    Quarto Executivo com 1 Quarto (1 Bedroom Executive)
    ...
    • Tamanho: 64 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Apartamento Premier com 1 Quarto (Premier One-Bedroom Apartment)
    Apartamento Premier com 1 Quarto (Premier One-Bedroom Apartment)
    ...
    • Tamanho: 80 m²
    • Duche e banheira separados
    • 1 cama Queen-size
    Selecione as datas para ver os preços
    Ranking da propriedade|Comparado com 9294 propriedades em Jacarta
    Ver todas as classificações
    Avaliação da localização
    9.3/10
    Avaliação do conforto do quarto
    8.3/10
    Avaliação de casais/pares de hóspedes
    8.7/10
    Tamanho do quarto
    198 sqm.
    Melhor que
    99
    %
    das propriedades em Jacarta
    Melhor que
    99
    %
    das propriedades em Jacarta
    Melhor que
    99
    %
    das propriedades em Jacarta
    Maior que
    99
    %
    das propriedades em Jacarta
    Oferta para Membros Agoda: até 30% de desconto!

    Se entrar na sua conta os preços descem!

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    Mais sobre Ascott Jakarta

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    Como é a propriedade

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    Caraterísticas mais comentadas

    Pequeno-almoço
    166 comentários
    Serviço de limpeza
    101 comentários
    Piscina
    50 comentários
    Refeições
    28 comentários

    O que oferecem

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    Distâncias e informações essenciais

    As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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    Refeições

    Opções de pequeno-almoço

    Continental

    Restaurantes no local

    Frangipani
    Culinária:Asiática, Indonésia, Internacional
    Menu:Bufê

    O que existe nas proximidades

    As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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    Políticas de hóspedes da propriedade

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    Opiniões sobre Ascott Jakarta de hóspedes reais

    Avaliação geral
    8,5
    Excelente
    Com base em 4687 opiniões
    Fornecido por hóspedes verificados de
    Comentários de Agoda (2895)Comentários de Booking.com (1792)
    Avaliação na Agoda8,5
    /
    10
    Excelente
    4.2% este mês
    Limpeza8,5
    Instalações8,2
    Localização9,3
    Qualidade e conforto do quarto8,3
    Atendimento8,6
    Qualidade-preço8,5
    Avaliação acima da média em Jacarta
    Avaliação
    9+ Excecional (543)
    8-9 Excelente (389)
    7-8 Muito Bom (407)
    6-7 Bom (127)
    <6 Abaixo das expetativas (128)
    Altura do ano
    Mar. - Mai. (411)
    Jun. - Ago. (343)
    Set. - Nov. (379)
    Dez. - Fev. (461)
    Todos os tipos de viajantes (2895)
    Todos os tipos de quartos
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    A mostrar 1594 opiniões de hóspedes verificados
    12345
    10,0
    Excecional
    Ravi, Índia
    Casal
    Estúdio Premier
    Estadia de 5 noites em julho de 2019

    Good hotel with a good location”

    Ascott Jakarta was quite an experience as we stayed here for our holiday. The location is apt as it's in walking distance to Grand Indonesia, which houses many restaurants, cafes, shopping and even movies! The room was spacious, it also came with a washing machine (with free detergent!), microwave, mineral water can and dispenser and other standard amenities. The staff was courteous, the breakfast was wonderful and there was variety in the food everyday. All in all, a pleasant stay.

    Avaliado a 23 julho 2019

    Dear Mr. Ravi, Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We were delighted to learn that you enjoyed your stay and I thank you for your satisfaction on location, our staffs and spacious room. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With our best regards, Lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    8,4
    Excelente
    Vera, Indonésia
    Família com criança pequena
    Apartamento com 2 quartos executivo
    Estadia de 1 noite em julho de 2019

    Nice location for family with children”

    We stayed in a 3 bedroom unit which was very nice, with washer & dryer, and a maid's bathroom. The apartment was large with 2 full bathroom and 1 toilet. The interior is nice - different from the tired look of the exterior. Location is prime, just across the street, 2 minute walk to Grand Indonesia. Note that the swimming pool picture is very deceiving. I was expecting a large resort-like pool from the stock picture but the reality is quite sad. Breakfast buffet is always full, it's hard to find a table but the food is satisfactory.

    Avaliado a 17 julho 2019

    Dear Ms. Vera, Thank you for taking the time to provide us with your feedback We are sorry to know about your disappointment regarding the size of our pool. We will address your feedback to the Management for further improvement in the future. Once again, thank you for your constructive feedback and be assured we have taken it seriously and will ensure the corrective measures are taken. With our best regards, lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    9,6
    Excecional
    Nurfariha, Malásia
    Grupo
    Suite Premier com 3 quartos
    Estadia de 3 noites em julho de 2019

    Wonderful Ascott”

    My many times at Ascott. Loving this hotel because the location is super near to grand indonesia, plaza indonesia and thamrin city mall. So u can just go there to have ur lunch or dinner. The room is big, the staffs are soo friendly and helpful. Breakfast varieties 👍

    Avaliado a 16 julho 2019

    Dear Ms. Nurfariha, Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We are so pleased to hear that you thoroughly enjoyed your stay. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to our hotel. Thank you With our best regards, lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    6,0
    Olivier, Canadá
    Casal
    Estúdio Premier
    Estadia de 1 noite em julho de 2019

    Not an 5 Star Hotel ”

    This place is advertised as a 5 star hotel but it's not. The rooms are spacious, clean, correct. The location is great. There is no room service 24h. There is nothing in the mini bar. There is only 1 small coffee shop that closes early. The breakfast is bad like in a 2 star hotel. The swimming pool is small and smells the sewage. I don't understand that this place is called a 5 star hotel. It is far away from a 5 star hotel. Thanks

    Avaliado a 22 julho 2019

    Dear Mr. Olivier, Thank you for taking the time to provide us with your feedback I am truly sorry to hear about your unpleasant experience as we have fallen short of our key objective. Rest assure that we value your feedback and your feedback has been utilised to improve our service Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With our best regards, Lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    9,6
    Excecional
    Andrew, Singapura
    Viajantes em Negócios
    Estúdio Premier
    Estadia de 2 noites em julho de 2019

    Value for money”

    Good location, good size and helpful staff. Facilities and rooms need to be upgraded because all is too old. Choices of breakfast is poor and need to be improved. Overstay is still highly recommended

    Avaliado a 21 julho 2019

    Dear Mr. Andrew, Thank you for your feedback. We were delighted to learn that you enjoyed your stay and I thank you for your satisfaction on location, our staffs and spacious room. Noticing from breakfast rating we will share your feedback to our breakfast provider for future improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences With our best regards, Lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    10,0
    Excecional
    Syed, Singapura
    Viajantes em Negócios
    Apartamento Premier com 2 quartos
    Estadia de 3 noites em julho de 2019

    qq”

    qqq

    Avaliado a 21 julho 2019

    Dear qq, Thank you for your perfect score for Ascott Jakarta which reflecting of your satisfaction for our service. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With our best regards, lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    9,6
    Excecional
    Chua, Malásia
    Casal
    Estúdio Premier
    Estadia de 1 noite em julho de 2019

    Hotel”

    All nice except breakfast location without proper signboard and breakfast too basic

    Avaliado a 20 julho 2019

    Dear Mr. Chua, Thank you for your feedback. We were delighted to learn that you enjoyed your stay. Noticing from your feedback related to signboard to breakfast area, we will address your feedback to our team future improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences With our best regards, Lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    9,6
    Excecional
    Ng, Singapura
    Família com criança
    Apartamento com 2 quartos executivo
    Estadia de 2 noites em junho de 2019

    nice room, value for money”

    very nice room with big living room and bedrooms. 2 toilets forc2 bedrooms. with a kitchen and extra toilet at the kitchen area. it's a complete apartment actually but operating as hotel with daily towel changed and room make up. mineral water dispenser provided. very near to Plaza Indonesia with lots of food available, however shops are more of branded high value. not near to any train station. need at least 10 to 15 mins walk. weather very hot, difficult to walk without shelter. after all nice hotel to stay.

    Avaliado a 22 junho 2019

    Dear Mr. Ng, Thank you for making Ascott Jakarta your hotel of choice. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. Thank you again and we look forward to welcoming you back in the near future Warm regards, Fadlun Jawas Guest Service Manager

    Respondeu 09 agosto 2019
    Ascott Jakarta
    10,0
    Excecional
    Nurain, Singapura
    Grupo
    Apartamento com 2 quartos executivo
    Estadia de 4 noites em abril de 2019

    The best”

    Stayed in the 2 room apartment. Room was enormous! Almost everything was provided in the room. Breakfast options was small but delicious. Changes almost everyday. Just beside Thamrin City Mall. Will definitely stay again

    Avaliado a 12 maio 2019

    Dear Ms. Nurain, Thank you very much for your kind feedback. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. Once again, thank you for sharing your positive experiences with us at Ascott Jakarta. We hope that we will have the opportunity to welcome you back again soon. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 12 maio 2019
    Ascott Jakarta
    8,0
    Excelente
    Yogesh, Austrália
    Viajantes Individuais
    Estúdio Premier
    Estadia de 6 noites em abril de 2019

    Great Location”

    Hotel is well located in the center of the city & closer to grand Indonesia mall. staff are very friendly and accommodating, only drawback is the shower knob if you are over 5'7 height then hard to reach the shower. Otherwise everything was good for the price what you pay!..

    Avaliado a 06 maio 2019

    Dear Mr. Yogesh, Thank you very much for your feedback. We were delighted to learn that you enjoyed your stay and I thank you for your satisfaction on location, our staffs and spacious room. Your feedback regarding the shower knob will be share to our team for further improvement in the future. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. Thank you Regards, Lulu Guest Service Manager

    Respondeu 08 maio 2019
    Ascott Jakarta
    10,0
    Excecional
    Rahmah, Singapura
    Grupo
    Apartamento Premier de 3 Quartos
    Estadia de 2 noites em abril de 2019

    Perfect Location”

    1 of the best hotel that I have stayed. Perfect location. Just next to Grand Indonesia Mall and Thamarin City, therefore we are not caught in any traffic jam. Spacious hotel too. Highly recommended.

    Avaliado a 17 abril 2019

    Dear Ms. Rahmah, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 01 maio 2019
    Ascott Jakarta
    10,0
    Excecional
    Siti, Singapura
    Família com criança pequena
    Apartamento Premier com 2 quartos
    Estadia de 4 noites em abril de 2019

    Great stay”

    From the moment you walk in, you are welcome with great smiles and fragrance at the lobby. The apartment is spacious, location is fantastic, in between Grand Indo and Thamrin. Beds are comfortable, dryer, washing machine are all working fine. Breakfast, nothing great. Sleep in, wake up late and head to the Malls for your meals. Only complaint is that the moment you walk into the room, you are welcome with a stale sewage like smell unlike the fragrant lobby smell.

    Avaliado a 16 abril 2019

    Dear Ms. Siti, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 01 maio 2019
    Ascott Jakarta
    9,6
    Excecional
    Rick, Malásia
    Viajantes em Negócios
    Estúdio Premier
    Estadia de 2 noites em abril de 2019

    Good Location and value for money”

    Great location! Room is great on the 23rd, highest floor with only 3 rooms on this floor. In between Thamrin City and Grand Indonesia and Plaza Indonesia is just a walking distance away. Staff is generally full of smile n helpful. The missing 5th star would be the breakfast selection which is very limited; only 5 main dishes were served, some bakeries, an egg station n fruits

    Avaliado a 06 abril 2019

    Dear Mr. Rick, Thank you for taking the time to provide us with your feedback. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Noticing your concerned from breakfast rating, we will share your feedback to our breakfast provider for future improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. Best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 07 abril 2019
    Ascott Jakarta
    8,0
    Excelente
    latifah, Singapura
    Grupo
    Suite Premier com 3 quartos
    Estadia de 2 noites em março de 2019

    Meet our expectation.”

    That was our first experienced patronise at the Ascott Jakarta, not much comments to explained, by chance, we will come again to enjoy the shopping. Thank you and much appreciated to Mr Michael and Mr Arsyad for the friendly approached.

    Avaliado a 19 março 2019

    Dear Ms. Latifah, Thank you very much for your kind feedback. We were delighted to learn that you enjoyed your stay and I thank you for your satisfaction on location, and our staffs. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana

    Respondeu 04 abril 2019
    Ascott Jakarta
    8,4
    Excelente
    Yan, Hong Kong
    Casal
    Estúdio Premier
    Estadia de 1 noite em março de 2019

    Spacious room, clean and polite staff”

    Hotel staff members are very helpful from Ascott, the hotel rooms are also big and comfortable. The breakfast selection is a little less than usual five-star hotel and ventilation isn't that great. There's also a convenience store inside the hotel which is great for tourists. Overall great stay.

    Avaliado a 07 março 2019

    Dear Mr. Yan, Thank you very much for your kind feedback. We were delighted to learn that overall you enjoyed your stay with us. Noticing your concerned about our breakfast issue. from breakfast rating we will share your feedback to our breakfast provider for future improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 10 março 2019
    Ascott Jakarta
    8,8
    Excelente
    Faizol, Malásia
    Família com criança pequena
    Apartamento com 2 quartos executivo
    Estadia de 4 noites em fevereiro de 2019

    Perfect place to stay with family”

    I like the hotel as it's suitable if you are travelling with family to Jakarta. It has great facilities such as swimming pool, indoor playground for kids, wifi, spa, gym, tennis court etc. Location is also awesome; near to Plaza Indonesia and Grand Indonesia, Thamrin City shopping malls, Bundaran H.I, and also eateries. Staff are also friendly and we got room upgrade too. My son loves the mini zoo (but unfortunately you can't enter the zoo). Definitely will come back to this hotel again in the future. Other feedback for improvement: 1. Limited choices for breakfast and very crowded as the restaurant space is too small for a big hotel. Sometimes very difficult to get seats together with your family. The hotel really need to do something about it i.e. renovation of the space. 2. Swimming Pool is not suitable for kids. Only for adults. 3. Glass cups provided at the gym. I think better use recycle/ paper cups instead as I doubt the cleanliness of the glass.

    Avaliado a 05 março 2019

    Dear Mr. Faizol, Thank you very much for your kind feedback. We were delighted to learn that overall you enjoyed your stay with us. Noticing your concerned about our breakfast issue. from breakfast rating we will share your feedback to our breakfast provider for future improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 10 março 2019
    Ascott Jakarta
    9,6
    Excecional
    Muhammad, Singapura
    Casal
    Estúdio Premier
    Estadia de 3 noites em fevereiro de 2019

    Strategic location”

    Stayed here for 3 nights. It is a really strategic location. You are just 2 mins walk away from Grand Indonesia and Thamrin City. Staff are really polite and very accommodating. Room is spacious, more than enough for 2 person. Facilities wise there is a pool and the gym is well equipped, much better than most hotel gym. Really value for money and highly recommended.

    Avaliado a 03 março 2019

    Dear Mr. Muhammad, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 09 março 2019
    Ascott Jakarta
    10,0
    Excecional
    Shamir, Singapura
    Família com criança pequena
    Apartamento Premier com 2 quartos
    Estadia de 2 noites em junho de 2019

    Great rooms, great location”

    Walking distance from Grand Indonesia

    Avaliado a 09 julho 2019

    Dear Mr. Shamir, Thank you for taking the time to provide us with your feedback We were delighted to learn that you enjoyed your stay and I thank you for your satisfaction on location, It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Thank you once again for sharing your review with us. We look forward to welcoming you back again soon. With my best regards, Lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    9,2
    Excecional
    Norizan, Singapura
    Família com criança pequena
    Apartamento com 2 quartos executivo
    Estadia de 2 noites em maio de 2019

    Spacious and great central location in Jakarta ”

    Happy that they’ve upgraded us to 3-bedroom apartment when we only booked a 2-bedroom one. Great hotel very near Grand Indonesia and Plaza Indonesian malls within walking distance. Just behind Thamrin City mall for wholesale traditional Indonesian clothes shopping too!

    Avaliado a 04 maio 2019

    Dear Mr. Norizan, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 05 maio 2019
    Ascott Jakarta
    9,6
    Excecional
    Agnes, Malásia
    Viajantes Individuais
    Estúdio Premier
    Estadia de 2 noites em abril de 2019

    excellent location, clean room & friendly staff ”

    it was my solo birthday trip, first time to Jakarta. As a female, security is utmost important to me. when i reached Ascott,i felt safe. most importantly, i felt welcome with warmest smile by Mr Agung Sanjaya in the evening when i'm just step into the Hotel. When assist me with my check-in, he realised it was my birthday on the next day, he was first wishes me Advance Happy birthday and arranged nice & clean room for me, it was sunshine in the morning, i loved it. it was clean and well equipped with washing machine, fridge, stove and cooking appliances, TV & Aircon etc, it was provided with water dispenser as well. overall well maintained and clean, and you will have a good sleep! this little gesture warmed my heart, and he even greet me again on the actual day when i passing by him . Mr Agung demonstrate the great attitude with excellent customer services which is the asset for the Hotel. thank you for his great service together with the nice accommodation provided.

    Avaliado a 02 maio 2019

    Dear Ms. Agnes, Thank you for taking the time to provide us with your feedback for us. We were delighted to learn that in overall you enjoyed your stay with us when you visiting Jakarta and we are happy to have met your expectations in service and quality standards. Your wonderful review in our guest survey will be shared to our team especially to Agung for more commitment in delivering good service. It is always pleasant to have the compliments which will surely motivate and make our team proud. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. . With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 05 maio 2019
    Ascott Jakarta
    12345

    Opiniões sobre Ascott Jakarta de hóspedes reais

    Avaliação geral
    8,5
    Excelente
    Com base em 4687 opiniões
    Fornecido por hóspedes verificados de
    Comentários de Agoda (2895)Comentários de Booking.com (1792)
    Avaliação na Agoda8,5
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    10
    Excelente
    4.2% este mês
    Limpeza8,5
    Instalações8,2
    Localização9,3
    Qualidade e conforto do quarto8,3
    Atendimento8,6
    Qualidade-preço8,5
    Avaliação acima da média em Jacarta
    Avaliação
    9+ Excecional (543)
    8-9 Excelente (389)
    7-8 Muito Bom (407)
    6-7 Bom (127)
    <6 Abaixo das expetativas (128)
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    A mostrar 1594 opiniões de hóspedes verificados
    12345
    10,0
    Excecional
    Ravi, Índia
    Casal
    Estúdio Premier
    Estadia de 5 noites em julho de 2019

    Good hotel with a good location”

    Ascott Jakarta was quite an experience as we stayed here for our holiday. The location is apt as it's in walking distance to Grand Indonesia, which houses many restaurants, cafes, shopping and even movies! The room was spacious, it also came with a washing machine (with free detergent!), microwave, mineral water can and dispenser and other standard amenities. The staff was courteous, the breakfast was wonderful and there was variety in the food everyday. All in all, a pleasant stay.

    Avaliado a 23 julho 2019

    Dear Mr. Ravi, Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We were delighted to learn that you enjoyed your stay and I thank you for your satisfaction on location, our staffs and spacious room. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With our best regards, Lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    8,4
    Excelente
    Vera, Indonésia
    Família com criança pequena
    Apartamento com 2 quartos executivo
    Estadia de 1 noite em julho de 2019

    Nice location for family with children”

    We stayed in a 3 bedroom unit which was very nice, with washer & dryer, and a maid's bathroom. The apartment was large with 2 full bathroom and 1 toilet. The interior is nice - different from the tired look of the exterior. Location is prime, just across the street, 2 minute walk to Grand Indonesia. Note that the swimming pool picture is very deceiving. I was expecting a large resort-like pool from the stock picture but the reality is quite sad. Breakfast buffet is always full, it's hard to find a table but the food is satisfactory.

    Avaliado a 17 julho 2019

    Dear Ms. Vera, Thank you for taking the time to provide us with your feedback We are sorry to know about your disappointment regarding the size of our pool. We will address your feedback to the Management for further improvement in the future. Once again, thank you for your constructive feedback and be assured we have taken it seriously and will ensure the corrective measures are taken. With our best regards, lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    9,6
    Excecional
    Nurfariha, Malásia
    Grupo
    Suite Premier com 3 quartos
    Estadia de 3 noites em julho de 2019

    Wonderful Ascott”

    My many times at Ascott. Loving this hotel because the location is super near to grand indonesia, plaza indonesia and thamrin city mall. So u can just go there to have ur lunch or dinner. The room is big, the staffs are soo friendly and helpful. Breakfast varieties 👍

    Avaliado a 16 julho 2019

    Dear Ms. Nurfariha, Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We are so pleased to hear that you thoroughly enjoyed your stay. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to our hotel. Thank you With our best regards, lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    6,0
    Olivier, Canadá
    Casal
    Estúdio Premier
    Estadia de 1 noite em julho de 2019

    Not an 5 Star Hotel ”

    This place is advertised as a 5 star hotel but it's not. The rooms are spacious, clean, correct. The location is great. There is no room service 24h. There is nothing in the mini bar. There is only 1 small coffee shop that closes early. The breakfast is bad like in a 2 star hotel. The swimming pool is small and smells the sewage. I don't understand that this place is called a 5 star hotel. It is far away from a 5 star hotel. Thanks

    Avaliado a 22 julho 2019

    Dear Mr. Olivier, Thank you for taking the time to provide us with your feedback I am truly sorry to hear about your unpleasant experience as we have fallen short of our key objective. Rest assure that we value your feedback and your feedback has been utilised to improve our service Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With our best regards, Lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    9,6
    Excecional
    Andrew, Singapura
    Viajantes em Negócios
    Estúdio Premier
    Estadia de 2 noites em julho de 2019

    Value for money”

    Good location, good size and helpful staff. Facilities and rooms need to be upgraded because all is too old. Choices of breakfast is poor and need to be improved. Overstay is still highly recommended

    Avaliado a 21 julho 2019

    Dear Mr. Andrew, Thank you for your feedback. We were delighted to learn that you enjoyed your stay and I thank you for your satisfaction on location, our staffs and spacious room. Noticing from breakfast rating we will share your feedback to our breakfast provider for future improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences With our best regards, Lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    10,0
    Excecional
    Syed, Singapura
    Viajantes em Negócios
    Apartamento Premier com 2 quartos
    Estadia de 3 noites em julho de 2019

    qq”

    qqq

    Avaliado a 21 julho 2019

    Dear qq, Thank you for your perfect score for Ascott Jakarta which reflecting of your satisfaction for our service. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With our best regards, lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    9,6
    Excecional
    Chua, Malásia
    Casal
    Estúdio Premier
    Estadia de 1 noite em julho de 2019

    Hotel”

    All nice except breakfast location without proper signboard and breakfast too basic

    Avaliado a 20 julho 2019

    Dear Mr. Chua, Thank you for your feedback. We were delighted to learn that you enjoyed your stay. Noticing from your feedback related to signboard to breakfast area, we will address your feedback to our team future improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences With our best regards, Lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    9,6
    Excecional
    Ng, Singapura
    Família com criança
    Apartamento com 2 quartos executivo
    Estadia de 2 noites em junho de 2019

    nice room, value for money”

    very nice room with big living room and bedrooms. 2 toilets forc2 bedrooms. with a kitchen and extra toilet at the kitchen area. it's a complete apartment actually but operating as hotel with daily towel changed and room make up. mineral water dispenser provided. very near to Plaza Indonesia with lots of food available, however shops are more of branded high value. not near to any train station. need at least 10 to 15 mins walk. weather very hot, difficult to walk without shelter. after all nice hotel to stay.

    Avaliado a 22 junho 2019

    Dear Mr. Ng, Thank you for making Ascott Jakarta your hotel of choice. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. Thank you again and we look forward to welcoming you back in the near future Warm regards, Fadlun Jawas Guest Service Manager

    Respondeu 09 agosto 2019
    Ascott Jakarta
    10,0
    Excecional
    Nurain, Singapura
    Grupo
    Apartamento com 2 quartos executivo
    Estadia de 4 noites em abril de 2019

    The best”

    Stayed in the 2 room apartment. Room was enormous! Almost everything was provided in the room. Breakfast options was small but delicious. Changes almost everyday. Just beside Thamrin City Mall. Will definitely stay again

    Avaliado a 12 maio 2019

    Dear Ms. Nurain, Thank you very much for your kind feedback. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. Once again, thank you for sharing your positive experiences with us at Ascott Jakarta. We hope that we will have the opportunity to welcome you back again soon. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 12 maio 2019
    Ascott Jakarta
    8,0
    Excelente
    Yogesh, Austrália
    Viajantes Individuais
    Estúdio Premier
    Estadia de 6 noites em abril de 2019

    Great Location”

    Hotel is well located in the center of the city & closer to grand Indonesia mall. staff are very friendly and accommodating, only drawback is the shower knob if you are over 5'7 height then hard to reach the shower. Otherwise everything was good for the price what you pay!..

    Avaliado a 06 maio 2019

    Dear Mr. Yogesh, Thank you very much for your feedback. We were delighted to learn that you enjoyed your stay and I thank you for your satisfaction on location, our staffs and spacious room. Your feedback regarding the shower knob will be share to our team for further improvement in the future. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. Thank you Regards, Lulu Guest Service Manager

    Respondeu 08 maio 2019
    Ascott Jakarta
    10,0
    Excecional
    Rahmah, Singapura
    Grupo
    Apartamento Premier de 3 Quartos
    Estadia de 2 noites em abril de 2019

    Perfect Location”

    1 of the best hotel that I have stayed. Perfect location. Just next to Grand Indonesia Mall and Thamarin City, therefore we are not caught in any traffic jam. Spacious hotel too. Highly recommended.

    Avaliado a 17 abril 2019

    Dear Ms. Rahmah, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 01 maio 2019
    Ascott Jakarta
    10,0
    Excecional
    Siti, Singapura
    Família com criança pequena
    Apartamento Premier com 2 quartos
    Estadia de 4 noites em abril de 2019

    Great stay”

    From the moment you walk in, you are welcome with great smiles and fragrance at the lobby. The apartment is spacious, location is fantastic, in between Grand Indo and Thamrin. Beds are comfortable, dryer, washing machine are all working fine. Breakfast, nothing great. Sleep in, wake up late and head to the Malls for your meals. Only complaint is that the moment you walk into the room, you are welcome with a stale sewage like smell unlike the fragrant lobby smell.

    Avaliado a 16 abril 2019

    Dear Ms. Siti, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 01 maio 2019
    Ascott Jakarta
    9,6
    Excecional
    Rick, Malásia
    Viajantes em Negócios
    Estúdio Premier
    Estadia de 2 noites em abril de 2019

    Good Location and value for money”

    Great location! Room is great on the 23rd, highest floor with only 3 rooms on this floor. In between Thamrin City and Grand Indonesia and Plaza Indonesia is just a walking distance away. Staff is generally full of smile n helpful. The missing 5th star would be the breakfast selection which is very limited; only 5 main dishes were served, some bakeries, an egg station n fruits

    Avaliado a 06 abril 2019

    Dear Mr. Rick, Thank you for taking the time to provide us with your feedback. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Noticing your concerned from breakfast rating, we will share your feedback to our breakfast provider for future improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. Best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 07 abril 2019
    Ascott Jakarta
    8,0
    Excelente
    latifah, Singapura
    Grupo
    Suite Premier com 3 quartos
    Estadia de 2 noites em março de 2019

    Meet our expectation.”

    That was our first experienced patronise at the Ascott Jakarta, not much comments to explained, by chance, we will come again to enjoy the shopping. Thank you and much appreciated to Mr Michael and Mr Arsyad for the friendly approached.

    Avaliado a 19 março 2019

    Dear Ms. Latifah, Thank you very much for your kind feedback. We were delighted to learn that you enjoyed your stay and I thank you for your satisfaction on location, and our staffs. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana

    Respondeu 04 abril 2019
    Ascott Jakarta
    8,4
    Excelente
    Yan, Hong Kong
    Casal
    Estúdio Premier
    Estadia de 1 noite em março de 2019

    Spacious room, clean and polite staff”

    Hotel staff members are very helpful from Ascott, the hotel rooms are also big and comfortable. The breakfast selection is a little less than usual five-star hotel and ventilation isn't that great. There's also a convenience store inside the hotel which is great for tourists. Overall great stay.

    Avaliado a 07 março 2019

    Dear Mr. Yan, Thank you very much for your kind feedback. We were delighted to learn that overall you enjoyed your stay with us. Noticing your concerned about our breakfast issue. from breakfast rating we will share your feedback to our breakfast provider for future improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 10 março 2019
    Ascott Jakarta
    8,8
    Excelente
    Faizol, Malásia
    Família com criança pequena
    Apartamento com 2 quartos executivo
    Estadia de 4 noites em fevereiro de 2019

    Perfect place to stay with family”

    I like the hotel as it's suitable if you are travelling with family to Jakarta. It has great facilities such as swimming pool, indoor playground for kids, wifi, spa, gym, tennis court etc. Location is also awesome; near to Plaza Indonesia and Grand Indonesia, Thamrin City shopping malls, Bundaran H.I, and also eateries. Staff are also friendly and we got room upgrade too. My son loves the mini zoo (but unfortunately you can't enter the zoo). Definitely will come back to this hotel again in the future. Other feedback for improvement: 1. Limited choices for breakfast and very crowded as the restaurant space is too small for a big hotel. Sometimes very difficult to get seats together with your family. The hotel really need to do something about it i.e. renovation of the space. 2. Swimming Pool is not suitable for kids. Only for adults. 3. Glass cups provided at the gym. I think better use recycle/ paper cups instead as I doubt the cleanliness of the glass.

    Avaliado a 05 março 2019

    Dear Mr. Faizol, Thank you very much for your kind feedback. We were delighted to learn that overall you enjoyed your stay with us. Noticing your concerned about our breakfast issue. from breakfast rating we will share your feedback to our breakfast provider for future improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 10 março 2019
    Ascott Jakarta
    9,6
    Excecional
    Muhammad, Singapura
    Casal
    Estúdio Premier
    Estadia de 3 noites em fevereiro de 2019

    Strategic location”

    Stayed here for 3 nights. It is a really strategic location. You are just 2 mins walk away from Grand Indonesia and Thamrin City. Staff are really polite and very accommodating. Room is spacious, more than enough for 2 person. Facilities wise there is a pool and the gym is well equipped, much better than most hotel gym. Really value for money and highly recommended.

    Avaliado a 03 março 2019

    Dear Mr. Muhammad, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 09 março 2019
    Ascott Jakarta
    10,0
    Excecional
    Shamir, Singapura
    Família com criança pequena
    Apartamento Premier com 2 quartos
    Estadia de 2 noites em junho de 2019

    Great rooms, great location”

    Walking distance from Grand Indonesia

    Avaliado a 09 julho 2019

    Dear Mr. Shamir, Thank you for taking the time to provide us with your feedback We were delighted to learn that you enjoyed your stay and I thank you for your satisfaction on location, It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Thank you once again for sharing your review with us. We look forward to welcoming you back again soon. With my best regards, Lulu

    Respondeu 02 agosto 2019
    Ascott Jakarta
    9,2
    Excecional
    Norizan, Singapura
    Família com criança pequena
    Apartamento com 2 quartos executivo
    Estadia de 2 noites em maio de 2019

    Spacious and great central location in Jakarta ”

    Happy that they’ve upgraded us to 3-bedroom apartment when we only booked a 2-bedroom one. Great hotel very near Grand Indonesia and Plaza Indonesian malls within walking distance. Just behind Thamrin City mall for wholesale traditional Indonesian clothes shopping too!

    Avaliado a 04 maio 2019

    Dear Mr. Norizan, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 05 maio 2019
    Ascott Jakarta
    9,6
    Excecional
    Agnes, Malásia
    Viajantes Individuais
    Estúdio Premier
    Estadia de 2 noites em abril de 2019

    excellent location, clean room & friendly staff ”

    it was my solo birthday trip, first time to Jakarta. As a female, security is utmost important to me. when i reached Ascott,i felt safe. most importantly, i felt welcome with warmest smile by Mr Agung Sanjaya in the evening when i'm just step into the Hotel. When assist me with my check-in, he realised it was my birthday on the next day, he was first wishes me Advance Happy birthday and arranged nice & clean room for me, it was sunshine in the morning, i loved it. it was clean and well equipped with washing machine, fridge, stove and cooking appliances, TV & Aircon etc, it was provided with water dispenser as well. overall well maintained and clean, and you will have a good sleep! this little gesture warmed my heart, and he even greet me again on the actual day when i passing by him . Mr Agung demonstrate the great attitude with excellent customer services which is the asset for the Hotel. thank you for his great service together with the nice accommodation provided.

    Avaliado a 02 maio 2019

    Dear Ms. Agnes, Thank you for taking the time to provide us with your feedback for us. We were delighted to learn that in overall you enjoyed your stay with us when you visiting Jakarta and we are happy to have met your expectations in service and quality standards. Your wonderful review in our guest survey will be shared to our team especially to Agung for more commitment in delivering good service. It is always pleasant to have the compliments which will surely motivate and make our team proud. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. . With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Respondeu 05 maio 2019
    Ascott Jakarta
    12345
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    • Localização incrível
    • Plaza Indonesia
    • Karet Railway Station fica a 0.7 km