Berjaya Tioman Resort

Berjaya Tioman Resort

P.O. box 4 Mersing, Kampung Lalang, Tioman Island, Malásia
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Quartos Berjaya Tioman Resort
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    Lobby Berjaya Tioman Resort
    Lobby Berjaya Tioman Resort
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    Junior Suite Berjaya Tioman Resort
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    Vista exterior Berjaya Tioman Resort

    Comentários de hóspedes

    7,5
    Muito bom
    /10
    ( 1930 opiniões)Veja o que os hóspedes disseram
    7,5
    Muito boa qualidade e conforto dos quartos
    81% recomendariam a um amigo

    Destaques da propriedade

    • Ar condicionado

    • Varanda/terraço

    • Bar

    • Bar na piscina

    Esta propriedade está com elevada procura!Reservado há 5 horas | 11 viajantes estão a ver esta propriedade neste momento
    Excelente
    Localização
    8,1
    NO MAPA
    Localização excelente
    Qualidade-preço7,1
    Avaliação da localização8,1
    Opções de quartos
    7,5
    Muito Bom
    Conforto e qualidade do quarto
    Junior Suite - Honeymoon Indulgence
    Junior Suite - Honeymoon Indulgence
    ...
    • Tamanho: 41 m²/441 ft²
    • Varanda/terraço
    • 1 cama King-size
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    Quarto Famíliar praia - 4 pessoas (Family Beach - 4 Persons)
    Quarto Famíliar praia - 4 pessoas (Family Beach - 4 Persons)
    ...
    • Tamanho: 40.3 m²/434 ft²
    • Vista: Praia
    • 1 cama King-size ou 2 camas...
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    Chalé com vista para o jardim (Garden View Chalet)
    Chalé com vista para o jardim (Garden View Chalet)
    ...
    • Tamanho: 32.5 m²/350 ft²
    • Vista: Jardim
    • 1 cama Queen-size ou 2 cama...
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    Familiar com Vista Mar (Family Sea View)
    Familiar com Vista Mar (Family Sea View)
    ...
    • Tamanho: 32.5 m²/350 ft²
    • Vista: Mar
    • 1 cama Queen-size ou 2 cama...
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    Familiar com vista para o jardim (Family Garden View)
    Familiar com vista para o jardim (Family Garden View)
    ...
    • Tamanho: 32.5 m²/350 ft²
    • Vista: Jardim
    • 1 cama Queen-size ou 2 cama...
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    Garden View Chalet - Honeymoon Indulgence
    Garden View Chalet - Honeymoon Indulgence
    ...
    • Tamanho: 32 m²/344 ft²
    • Varanda/terraço
    • 1 cama de casal
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    Chalé de praia (Beach Chalet)
    Chalé de praia (Beach Chalet)
    ...
    • Tamanho: 40.3 m²/434 ft²
    • Vista: Praia
    • 1 cama King-size ou 2 camas...
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    Chalé quádruplo com vista para o jardim (Garden View Quadruple Chalet)
    Chalé quádruplo com vista para o jardim (Garden View Quadruple Chalet)
    ...
    • Tamanho: 32.5 m²/350 ft²
    • Vista: Jardim
    • 4 camas individuais
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    Garden View Chalet - Family Getaway
    Garden View Chalet - Family Getaway
    ...
    • Tamanho: 32 m²/344 ft²
    • Varanda/terraço
    • 2 camas individuais
    Selecione as datas para ver os preços
    Chalé com Vista Mar (Sea View Chalet)
    Chalé com Vista Mar (Sea View Chalet)
    ...
    • Tamanho: 32.5 m²/350 ft²
    • Vista: Mar
    • 1 cama Queen-size ou 2 cama...
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    Notícias

    Desde 1 de setembro de 2017, por requerimento do governo da Malásia, hóspedes que não sejam cidadãos malaios ou residentes permanentes ou de longa duração da Malásia, deverão pagar uma taxa de turismo de RM 10 por quarto por noite. Note que estas alterações à estrutura dos impostos resultará na cobrança das taxas revistas que serão pagas adicionalmente na altura do check-out.

    Opiniões de hóspedes verificados

    Comentários de Agoda (1930)Comentários de Booking.com (1171)
    Limpeza7,4
    Instalações7,4
    Localização8,1
    Qualidade e conforto do quarto7,5
    Atendimento7,3
    Qualidade-preço7,1
    Fornecido por hóspedes verificados de Agoda
    Todos os idiomas
    Todos os tipos de viajantes (1930)
    Todos os tipos de quartos

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    A mostrar 1569 opiniões de hóspedes verificados
    12345
    7,2
    Muito bom
    Pedro, Reino Unido
    Casal
    Chalé com Vista Mar
    Estadia de 2 noites em setembro de 2018
    Bom preço qualidade”
    Bom restaurante tailandês, excelente massagem. O pequeno almoço podia ser um pouco melhor e os quartos/casa de banho precisam de renovação. Quanto chegamos ao quarto tínhamos uma barata morta e uma fuga de formigas na banheira. Mas overall recomendo e acho que é bom preço qualidade.
    Avaliado a 15 setembro 2018
    Dear Pedro, Thank you for taking the time to share your feedback. We are truly sorry on the room experience you had during your stay with us here. We will share your comments with our team for further improvements. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Respondeu 02 novembro 2018
    Berjaya Tioman Resort
    4,7
    Paulo, Portugal
    Casal
    Estadia de 3 noites em setembro de 2009
    Experiência Medíocre”
    Praia e temperatura da água. Beleza da ilha. Piscina.
    Quartos antigos e com falta de manutenção. Serviço pouco atencioso em algumas áreas. Pouco esforço para nos fazer sentir bem vindos.
    De um modo geral a expêrência é para não repetir. O hotel, apesar de ter em desenho exterior atractivo, está velho e a precisar de manutenção nos quartos. Mudámos de quarto por causa de uma inundação da casa de banho e o quarto que nos foi atribuído a seguir tinha o mesmo problema. A qualidade do sinal de televisão é fraca e a qualidade da comida é média, embora o preço seja um pouco acima da média mesmo para o resort. No fundo, apesar de ter a categoria de quatro estrelas o hotel presta um serviço de três estrelas.
    Avaliado a 09 outubro 2009
    10,0
    Excelente
    jessie, Malásia
    Casal
    Chalé com vista para o jardim
    Estadia de 1 noite em fevereiro de 2019
    Very good and less crowded ”
    Was there to celebrate my husband birthday, get a complimentary cake for him , staff are helpful and polite . Thai restaurant inside the resort is super nice, recommended . Having a good time there , definitely will come back again
    Avaliado a 10 fevereiro 2019
    Dear Jessie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service
    Respondeu 11 fevereiro 2019
    Berjaya Tioman Resort
    8,4
    Excelente
    Yugarajan, Malásia
    Grupo
    Familiar com Vista Mar
    Estadia de 3 noites em setembro de 2018
    Excelente”
    the overall experience feel a bit dissapointed. the front desk, reservation and house keeping staff are amazing. kudos to them. the bar staff, hrmm where to begin. the band at bar is amazing, and the bar itself beautiful and at great location. but it never packed to brim. after twice there, we understand why. the staff are not friendly and always zone out on the side of the bar. its so hard to call them to place order or to pay bill. unless we have to walk to bar. and bear in mind that its no packed and they are doing nothing and just chit chat. the bar person is the heart and soul of the bar. it makes a lot of differences. change the bar person or ask them to change the attitude. my biggest complaint would be the food. our package include dinner and breakfast. for such a hyped resort, its so dissapointing. the breakfast is 95% repetetive. the dinner choice is not much and its taste terrible. how could someone messed with mash potato recipy? thats mind boggling. its feel like the food is not tasted by the chef before sent out for the buffet spread. the moment i struggle to scoop up the panna cotta, i anticipate the quality of the overall spread to be bad. specifically the western food spread attempt on 30/09 sunday. oh my, oh my. please please improve the food quality. tips for traveller, if you walk to the main entrance, there is 2 restaurant that sell cheap and amazing food and cheap beer. the main beach near pool and buffet is not that nice. walk toward beach bar and just keep walking toward dive centre near marine park. the beach and water is amazing.
    Avaliado a 03 outubro 2018
    Dear Yugarajan, Thank you for taking the time to share your feedback. We truly apologize for the experience you had at our Beach Bar during your stay with us. Rest assure we will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Respondeu 01 novembro 2018
    Berjaya Tioman Resort
    8,4
    Excelente
    Prisca, Malásia
    Família com criança
    Estadia de 2 noites em abril de 2018
    STILL GOOD BUT KINDLY RETOUCH TOILET LOOK”
    Stayed at the Hilltop Chalet. Clean sheets and all. Friendly and helpful staff. It would be perfect if Berjaya can upkeep the toilets at the chalets. It is dull and the toilet of the units (we book 3 units) is not well maintain. Broken parts and it looks like a 1 - 2 star condition.
    Avaliado a 01 agosto 2018
    Dear Prisca, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roobynee Asst Marketing Manager
    Respondeu 02 novembro 2018
    Berjaya Tioman Resort
    8,8
    Excelente
    Ellie, Reino Unido
    Casal
    Chalé com vista para o jardim
    Estadia de 4 noites em julho de 2018
    Really pleasant stay”
    We had a really pleasant stay at Berjaya Resort. The room was clean and had all the amenities, the breakfast buffet was perfectly decent too. They have an activities desk in the main lobby where you can book snorkelling / diving tours, which was very useful. Staff were generally really nice too. The free shuttle to and from the jetty was much appreciated. Would recommend to anyone visiting Tioman Island.
    Avaliado a 20 julho 2018
    9,6
    Excelente
    Martin, Singapura
    Família com criança
    Chalé com vista para o jardim
    Estadia de 2 noites em junho de 2018
    Revisit”
    Our annual trip to Tioman Island and will never missed out this hotel. This is one of the best place to be in Tioman Island. Restaurant staff are very attentive and they clean the table all the time and good service. Huge compound and perhaps need motorbike or bicycle to move around within the resort lol. Golf course, dive center and other resort facilities... Good for corporate retreat too.
    Avaliado a 04 julho 2018
    9,6
    Excelente
    Hwa, Malásia
    Família com criança pequena
    Chalé com vista para o jardim
    Estadia de 2 noites em junho de 2018
    Great location ”
    The location is near to the town of Kampung Tekek, in which you can walk (15 min) or take a taxi (RM40 for return). They do offer in-house snorkeling package which is cheaper and easier, e.g. RM90 for 4-hour snorkeling package to 3 locations. They do provide shutter pick-up for check in and check out. Just look for their bus outside the jetty. However, the rooms need to refurbish as they look old and dark inside, as well as the furnitures.
    Avaliado a 21 junho 2018
    8,8
    Excelente
    KRISHNAN, Singapura
    Família com criança
    Estadia de 3 noites em março de 2018
    Short break over the weeekend”
    The place is truly a slice of paradise. Everything is exactly as advertised. Convenient pick up from the ferry terminal, smooth check-in process, prompt escort to the room and we were set. The room was just as I expected. Cozy and reasonably well appointed. The beach is less than 50 meters away, while the bar, restaurant, pool, spa, gym, games room etc are all within a 3-5 min walk. Getting to the main town is a bit of a pain, and I do recommend that the hotel maintain some sort of shuttle into town and back on a regular basis. It is just 2km or so but due to the terrain it becomes a bit of a bother to walk it up and down. The food at the Matahari restaurant is great while the main restaurant Sri Nelayan is just about satisfactory on the breakfast and lunch buffets. The highlight of this property, I think, is the friendly staff. They are truly outstanding in their service attitude. Always smiling and ever ready to help. I will be back!!!!
    Avaliado a 01 abril 2018
    8,8
    Excelente
    Sabariyah, Singapura
    Família com criança
    Estadia de 3 noites em fevereiro de 2018
    No recreation activities such as kayaking and sea sports activities options. ”
    plates, cups, food during breakfast were not available due to the overwhelming guests. the turn around for those item were managed poorly. No recreation activities such as kayaking and sea sports activities options. the games room is not properly maintained, few mini soccer tables were out of order. the pool tables were dirty, no staff at the counter. I hope this can get improved because i personally love Tioman and Berjaya brands.
    Avaliado a 20 fevereiro 2018
    6,4
    Bom
    Jason, Malásia
    Casal
    Chalé com vista para o jardim
    Estadia de 3 noites em outubro de 2018
    Lost and Found”
    Sorry, I can't remember the name of the person on the 28th Oct around 9.00am, he couldnt find my lost item in their house keeping dept, I was checking out that day, could not wait any longer so left for ferry jetty. While waiting at the jetty, this person came all the way to pass me back the lost item at the jetty. Thank you again to this person, you know who you are.
    Avaliado a 30 outubro 2018
    Dear Jason, Thank you for taking the time to share your feedback. Glad you managed to get back your lost item. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Respondeu 01 novembro 2018
    Berjaya Tioman Resort
    3,2
    Rita, Malásia
    Família com criança pequena
    Chalé com vista para o jardim
    Estadia de 2 noites em outubro de 2018
    Staff very rude. Reception name sal. ”
    Staff reception very rude. Named sal. She yelling at me when im asking to change room since they gave me room upstaist and we have elderly people with us. They show be train to be more clam to handle clients.
    Avaliado a 10 outubro 2018
    Dear Rita, Thank you for taking the time to share your feedback. We truly apologize for the experience you had with our front office team during your stay with us. We will share your comments with our team for further improvements. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Respondeu 01 novembro 2018
    Berjaya Tioman Resort
    7,2
    Muito bom
    Kee, Singapura
    Viajantes Individuais
    Chalé com vista para o jardim
    Estadia de 1 noite em setembro de 2018
    factilities & room is abit old but beach is nice, diving is wonderful”
    I went to this resort for the diving facilities and its wonderful but the resort room and other facilities is quite old and broken. place is abit further inside but its clean and good enough to stay. quiet environment and a few restaurants around the resort and outside have 2 cheap and delicious resorts
    Avaliado a 30 setembro 2018
    Dear Kee, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Respondeu 02 novembro 2018
    Berjaya Tioman Resort
    8,0
    Excelente
    Farah, Malásia
    Família com criança pequena
    Chalé com Vista Mar
    Estadia de 2 noites em setembro de 2018
    Review at Berjaya tioman (3d2n) ”
    1) nice hotel. Location about 5-10 minutes from Jetty. 2) staff helpfull. 3) room far away from lobby but nearest with cafe and swimming pool. 4) nice room but toilet old school. No pipe 5) far away from restaurant
    Avaliado a 15 setembro 2018
    Dear Farah, Thank you for taking the time to share your feedback. We will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Respondeu 02 novembro 2018
    Berjaya Tioman Resort
    7,6
    Muito bom
    Kon, Malásia
    Família com criança pequena
    Chalé quádruplo com vista para o jardim
    Estadia de 3 noites em setembro de 2018
    The arrangement of buffet seating”
    Overall I think the resort is nice but lots of red ants as few of us got bitten. The beach is nice and swimming pool is very fun for kids. The only thing that I didn't like is the breakfast buffet for the first day. It is do crowded and the management decided to reserved so many tables to the tour and make everyone waiting for table. Almost half of the hall is reserved and waiting for people to come and there is tons of people waiting to get seat. Management should consider first come first serve on the peak season as already know the hall can't even occupy the crowd.
    Avaliado a 14 setembro 2018
    Dear Kon, Thank you for taking the time to share your feedback. We will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Respondeu 02 novembro 2018
    Berjaya Tioman Resort
    6,4
    Bom
    Hanisah, Malásia
    Grupo
    Chalé com vista para o jardim
    Estadia de 2 noites em setembro de 2018
    Unreasonable Waiting Time due Check In”
    We arrive around 11.30 am and do the check in procedure and was asked to come back at 2pm due to there's still a guest inside. We go for lunch and come back at 2.30pm but the room still not ready. I asked when its can be ready and they said another 1 hour due to they havent do the housekeeping. This also i need to asked, if not we will waited for nothing. My question is since guest is waiting why housekeeping didnt prepare the room that a customer already waited for. But i still waited and around 3.10pm i did asked again and they gave me a keys and said one of the room is still not ready. I take the key and go to the room and yes one of the room, the housekeepong still doing cleaning. They ok and very friendly. But still check in time almost 4 o'clock after our long journey is not acceptable. This is not cheap or budget chalet.
    Avaliado a 12 setembro 2018
    Dear Hanisah, Thank you for taking the time to share your feedback. We truly apologize for the experience you had at our front office and house keeping services during your stay with us. Rest assure we will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Respondeu 02 novembro 2018
    Berjaya Tioman Resort
    9,2
    Excelente
    Li-Jian, Malásia
    Grupo
    Chalé com vista para o jardim
    Estadia de 3 noites em setembro de 2018
    Friendly and good service”
    Location is beautiful and the place is properly maintained. Staff was very friendly and helpful to accommodate my special request such as adding an extra bed at a moments notice and allowed me some flexibility with the check-out arrangements. I was even upgraded to a junior suite! For me, I only wish for 2 aspects to be better. 1. I was told that the free shuttle service is only meant for transportation between jetty and lobby. Lucky for me, the drivers were willing to accommodate my request for drop off between the 2 locations. Given the size of the resort, getting to the entrance itself is already quite a walk. Hence, I think it is only reasonable that this service be communicated as part of standard procedure. 2. Though the breakfast spread is quite wide, i think the quality could substantially improve.
    Avaliado a 12 setembro 2018
    Dear Li-Jian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roobynee Asst Marketing Manager
    Respondeu 02 novembro 2018
    Berjaya Tioman Resort
    4,8
    Nik, Malásia
    Grupo
    Chalé com vista para o jardim
    Estadia de 2 noites em setembro de 2018
    Definitely not value for money”
    Everything is expensive and charged even the Table Tennis Game and games in the Games Room. SHould give that as complimentary as the guests are paying for a high price. As for the hotel room. Run down!!
    Avaliado a 12 setembro 2018
    Dear Nik, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Respondeu 02 novembro 2018
    Berjaya Tioman Resort
    6,8
    Bom
    Mohan, Índia
    Casal
    Chalé com vista para o jardim
    Estadia de 2 noites em setembro de 2018
    Good and spacious resort but food is overbilled”
    The resort was clean enough and provided some of the very good facilities but many of them like sports or other activities came with additional costs which should have been by default facilities. Also, the food at the restaurant was over charged for the quality and quantity that was offered. Since it's too long a walk to go outside the resort and explore places outside, we were stuck to pay hefty bills for simple lunch and dinners.
    Avaliado a 11 setembro 2018
    7,2
    Muito bom
    Shahril, Malásia
    Casal
    Chalé com vista para o jardim
    Estadia de 2 noites em agosto de 2018
    Great Hotel but...”
    You have everything you could need in one place but there is no transport from lobby to ur room and some locations are very far and if ur unfortunate enough to have lots of stuff ur out of luck. Also everything cost more than double in the hotel. I recommend going out to Tekek town for your meals. Motorcycles can be rented at RM70 for manual and RM90 for automatics. Rooms are clean but old. Staff are helpful to a certain extend
    Avaliado a 24 agosto 2018
    Dear Shahril, Thank you for taking the time to share your feedback. We will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Respondeu 02 novembro 2018
    Berjaya Tioman Resort
    12345
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