Capri by Fraser Shenzhen
Capri by Fraser Shenzhen
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Apartamento Deluxe - Quarto de hóspedes Capri by Fraser Shenzhen
Apartamento Deluxe - Quarto de hóspedes
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Lobby
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Vista Interior Capri by Fraser Shenzhen
Vista Interior
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Vista Interior Capri by Fraser Shenzhen
Vista Interior
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NO MAPA Capri by Fraser Shenzhen
NO MAPA
Muito bom
Localização
7,2
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Capri by Fraser Shenzhen

Construção recente
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Excelente
Com base em 185 opiniõesVeja o que os hóspedes disseram
8,0
  • Transfer do aeroporto

  • wi-fi grátis nos quartos

  • câmbio

  • ar condicionado

Opções de quartos
Esta propriedade está com elevada procura!Reservado 24 vezes nas últimas 24 horas | 14 viajantes estão a ver esta propriedade neste momento
Premier com vista para o mar (Premier Sea View)
Premier com vista para o mar (Premier Sea View)
...
  • Vista: Mar
  • 45 m²/484 ft²
  • 1 cama King-size
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Suite 2 Quartos (Two Bedroom Suite)
Suite 2 Quartos (Two Bedroom Suite)
...
  • Vista: Mar
  • 78 m²/840 ft²
  • 1 cama King-size
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Apartamento de 2 Quartos (Two Bedroom Apartment)
Apartamento de 2 Quartos (Two Bedroom Apartment)
...
  • Vista: Montanha
  • 78 m²/840 ft²
  • 1 cama Queen-size
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Premier com vista para a montanha (Premier Mountain View)
Premier com vista para a montanha (Premier Mountain View)
...
  • Vista: Montanha
  • 45 m²/484 ft²
  • 1 cama King-size
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Quarto Executive com vista para a montanha e cama King-size (Executive Mountain View Room with King Bed)
Quarto Executive com vista para a montanha e cama King-size (Executive Mountain View Room with King Bed)
...
  • Vista: Montanha
  • 33 m²/355 ft²
  • 1 cama Queen-size
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Suíte T1 com cama Twin (One Bedroom Suite Twin)
Suíte T1 com cama Twin (One Bedroom Suite Twin)
...
  • Vista: Mar
  • 48 m²/517 ft²
  • 2 camas individuais
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One Bedroom King Apartment
One Bedroom King Apartment
...
  • Vista: Montanha
  • 48 m²/517 ft²
  • 1 cama King-size
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Twin executivo (Executive Twin)
Twin executivo (Executive Twin)
...
  • Vista: Montanha
  • 33 m²/355 ft²
  • 2 camas individuais
Selecione as datas para ver os preços
Apartamento Deluxe (Deluxe Apartment)
Apartamento Deluxe (Deluxe Apartment)
...
  • Vista: Montanha
  • 22 m²/237 ft²
  • 1 cama Queen-size
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Two Bedroom Executive
Two Bedroom Executive
...
  • 78 m²/840 ft²
  • Duche
  • 1 cama Super King-size
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Mais sobre Capri by Fraser Shenzhen

Mais sobre Capri by Fraser Shenzhen

Como é a propriedade

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Distâncias e informações essenciais

As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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O que eles oferecem

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O que existe nas proximidades

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Políticas de hóspedes da propriedade

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Informações úteis

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Notícias

Várias partes da propriedade estarão em reforma a partir de 2 Abril 2018 até 31 Dezembro. 2018.

Opiniões de hóspedes verificados

Comentários de Agoda (185)Comentários de Booking.com (101)
Limpeza8,3
Instalações8,1
Localização7,2
Atendimento8,1
Qualidade-preço8,1
Fornecido por hóspedes verificados de Agoda
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Tipo de quarto
Apartamento Deluxe
Twin executivo
Premier com vista para a montanha
Apartamento de 2 Quartos
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A mostrar 81 opiniões de hóspedes verificados
12345
6,0
Wai, Hong Kong
Casal
Premier com vista para o mar
Estadia de 1 noite em setembro de 2018
Poor Service overall ”
Service did not match with an international hotel chain standard, need to be improved.
Avaliado a 13 setembro 2018
Dear Guest, Firstly we felt very sorry for your sad experience, our service failed to bring you a satisfactory experience to meet your standards. We did conduct investigation immediately after received your message and we also did coach our team how to provide more faster,efficient service to guest when challenge was occurred. Thank you very much for your valuable comment and we look forward to serve you in near future. Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu 15 setembro 2018
Capri by Fraser Shenzhen
8,0
Excelente
YIU, Hong Kong
Casal
Quarto Executive com vista para a montanha e cama King-size
Estadia de 1 noite em setembro de 2018
nice one”
room is spacious view of swimming pool is excellent breakfast quality is above average
Avaliado a 12 setembro 2018
Dear Guest, Thank you very much for your compliments to our team. Capri by Fraser is a newly open hotel apartment with stylish and modern design especially on our infinity Swimming Pool with beautiful sea view for photo taking. Our infinity Swimming pool in the sky is deeply loved by the vast number of guests, and the scenery connected with the mountains and rivers makes people feel relaxed and happy. No matter the sun is shining or clouds are gathering, it can bring people amazing magnificent scenery.We look forward to your patronage again to Capri by Fraser next time. Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu 15 setembro 2018
Capri by Fraser Shenzhen
8,4
Excelente
Jenny, Hong Kong
Grupo
Quarto Executive com vista para a montanha e cama King-size
Estadia de 1 noite em setembro de 2018
good”
good and clean
Avaliado a 08 setembro 2018
Dear Guest, Thank you very much for your compliments to our team. Capri by Fraser is a newly open hotel apartment with stylish and modern design especially on our infinity Swimming Pool with beautiful sea view for photo taking. Our infinity Swimming pool in the sky is deeply loved by the vast number of guests, and the scenery connected with the mountains and rivers makes people feel relaxed and happy. No matter the sun is shining or clouds are gathering, it can bring people amazing magnificent scenery.We look forward to your patronage again to Capri by Fraser next time. Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu 09 setembro 2018
Capri by Fraser Shenzhen
7,6
Muito bom
IAT, Macau
Viajantes Individuais
Estúdio Premier
Estadia de 1 noite em agosto de 2018
Muito bom”
good place
Avaliado a 07 setembro 2018
Dear Guest, Thank you very much for your compliments to our team. Capri by Fraser is a newly open hotel apartment with stylish and modern design especially on our infinity Swimming Pool with beautiful sea view for photo taking. Our infinity Swimming pool in the sky is deeply loved by the vast number of guests, and the scenery connected with the mountains and rivers makes people feel relaxed and happy. No matter the sun is shining or clouds are gathering, it can bring people amazing magnificent scenery.We look forward to your patronage again to Capri by Fraser next time. Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu 07 setembro 2018
Capri by Fraser Shenzhen
8,0
Excelente
Galvin, Singapura
Família com criança
Suite 2 Quartos
Estadia de 1 noite em julho de 2018
Swimming pool ”
The view from the Swimming pool was good
Avaliado a 05 setembro 2018
Dear Guest, Thank you very much for your compliments to our team. Capri by Fraser is a newly open hotel apartment with stylish and modern design especially on our infinity Swimming Pool with beautiful sea view for photo taking. We look forward to your patronage again to Capri by Fraser next time. Jennifer Zhang/General Manage/ Capri By Fraser Shenzhen
Respondeu 06 setembro 2018
Capri by Fraser Shenzhen
9,2
Soberbo
Sin, Hong Kong
Casal
Apartamento Deluxe
Estadia de 1 noite em agosto de 2018
Nice hotel with infinite pool ”
30 minutes taxi from Luohu. Near large shopping mall (10 minutes walking) Facilities in hotel are good Can stay and chill in hotel for a whole day
Avaliado a 27 agosto 2018
Dear guests, thank you very much for choosing to stay in the Capri By Fraser,ShenZhen and give us your support and affirmation.The apartment is at the peak of summer vacation, and it needs some time to wait for check-in. We really appreciate your understanding and tolerance, and thank you for your recognition of our staff's warm service.Recently the weather has become cold in autumn. We have prepared ginger tea and brown sugar water for you to banish the cold.Thank you for your appreciation to manager wang, we will continue to work hard to bring you a more heartwarming experience and better service.We sincerely welcome your visit again! Jennifer Zhang Capri By Fraser,ShenZhen GM
Respondeu 31 agosto 2018
Capri by Fraser Shenzhen
8,0
Excelente
Ho, Hong Kong
Casal
Premier com vista para o mar
Estadia de 1 noite em julho de 2018
Nice pool, clean and good value.”
We booked the biggest room with Seaview. It is facing east so you can see the sunrise. We took quite a lot of photos at their big hit infinity pool. It is pretty nice.Moreover the hotel is clean and tidy. Recommended for weekend trip. However the location is not very convenient and the hotel check-in time was delayed due to cleaning work of the room. 8/10
Avaliado a 23 julho 2018
Dear distinguished guest, Thank you for staying at Capri by fraser Shenzhen and taking the time to provide us your reviews. We are happy to hear that you enjoyed your stay and that all things of us met with your expectations. We are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. We are sincerely looking forward to your visit again in the near future. Thank you for your positive feedback and have a great day. Jennifer Zhang General Manager
Respondeu 24 julho 2018
Capri by Fraser Shenzhen
3,2
Ka, Hong Kong
Casal
Premier com vista para a montanha
Estadia de 1 noite em julho de 2018
Terrible staff training, facility is not good”
I entered the hotel at 6:30pm, 15th July 2018, The male reception who took care of my check-in was extremely terrible. It is the worst customer service I have ever experienced in my life. He was not friendly, not helpful, not polite. For example, I asked him if there is any public transport, he told me there is none except taxi. That was not true, because of the female receptionist on the next day had told me the location of the bus station. He also gave me a minimum explanation of my other enquiry and support. We had a terrible experience when we arrived. The facility was also not as good as we expected. First the balcony in my room is not clean, and the wall has worn off. The swimming pool could be cleaner, and the customers like to spit in the pool, it was disgu I saw it was rated Five stars, thats why i paid about 130USD a night. Obviously, it is over rated, and it is only worth to be rated as a four stared hotel at most, or two stars if you just consider the customer service.
Avaliado a 22 julho 2018
Dear distinguished guest, Thank you for choose Capri by fraser as your choice stay in Shenzhen. I am terrible sorry that you have regrettable experience at check in, and I appreciated you sharing with us as well. we convey our hospitality to all stay guests consistently, I will continually strive to improve the quality of our sevice and their delivery to our guests. Please let me know if you stay next time and email me. sorry again and look forward to seeing you soon. Jennifer Zhang General Manager
Respondeu 24 julho 2018
Capri by Fraser Shenzhen
3,6
hoi, Hong Kong
Viajantes Individuais
Twin executivo
Estadia de 1 noite em maio de 2018
Cheating, fraud, and a mess”
I checked in at about 8pm, then the receptionist gave me an ordinary twin room, but I had reserved a mountain view executive twin room. But they kept continuously saying that "this is their executive twin room" . And It's Agoda's fault to post the wrong pictures to describe their room. So finally I had to accept the ordinary room instead of my executive twin room. When I go back to Hong Kong and find out that, all the hotel website are using the same picture. So finally I had definitely that they were deceived. Now Agoda is working on my complains and wait for the explanation from the hotel. No next time.
Avaliado a 31 maio 2018
Dear distinguished guest, Thank you for choose Capri by fraser as your choice stay in Shenzhen. I am terrible sorry that you have regrettable experience at check in, and I appreciated you sharing with us as well. we convey our hospitality to all stay guests consistently, I will continually strive to improve the quality of our sevice and their delivery to our guests. Please let me know if you stay next time and email me. sorry again and look forward to seeing you soon. Jennifer Zhang General Manager
Respondeu 24 julho 2018
Capri by Fraser Shenzhen
9,6
Soberbo
Godwin, Estados Unidos da América
Viajantes em Negócios
Quarto Executive com vista para a montanha e cama King-size
Estadia de 4 noites em abril de 2018
Soberbo”
Keep the good work
Avaliado a 24 abril 2018
Dear guest, thank you for your affirmation. we will do better, thank you for your affirmation, praise, understanding and support.
Respondeu 07 maio 2018
Capri by Fraser Shenzhen
6,4
Bom
Chun, Hong Kong
Família com criança
Two Bedroom Executive
Estadia de 2 noites em março de 2018
Ok”
Quite expensive though the hotel is modern
Avaliado a 05 abril 2018
Dear guests, thank you for your advice.
Respondeu 07 maio 2018
Capri by Fraser Shenzhen
9,2
Soberbo
JUN, China
Casal
Premier com vista para a montanha
Estadia de 1 noite em março de 2018
totally worth going”
the swimming pool caught my eyes when searching for hotels randomly. nice studio, nice staff, nice shower area, gorgeous view from the swimming pool on top of the building towards the harbour. only problem, the pool water is not heated.
Avaliado a 25 março 2018
Dear guests, thank you for your affirmation. we will do better, thank you for your affirmation, praise, understanding and support. In the future, we will continue to create the best service experience for our customers and look forward to your stay again!
Respondeu 07 maio 2018
Capri by Fraser Shenzhen
9,6
Soberbo
Heung, Hong Kong
Casal
Premier com vista para a montanha
Estadia de 1 noite em dezembro de 2017
Soberbo”
the room is very comfy and big, kitchen ware are very very very well equipped is nice to cook at room. However, since we come on November, all room had closed the air-con system, we feel so hot and can't sleep well at night not feel good about this:(
Avaliado a 10 março 2018
Dear guests, thank you for your advice.
Respondeu 07 maio 2018
Capri by Fraser Shenzhen
9,6
Soberbo
OLIVIA, Hong Kong
Viajantes Individuais
Suite 2 Quartos
Estadia de 1 noite em janeiro de 2018
Very good”
new infrastructure with equipped facilities. Nice view in hotel, convenient to shopping centre
Avaliado a 06 março 2018
Dear guests, thank you for your affirmation. we will do better, thank you for your affirmation, praise, understanding and support. In the future, we will continue to create the best service experience for our customers and look forward to your stay again!
Respondeu 07 maio 2018
Capri by Fraser Shenzhen
8,4
Excelente
Shan, China
Casal
Twin executivo
Estadia de 1 noite em outubro de 2017
Excelente”
A little bit expensive but nice hotel. the pool looks great. Staff ok. great room. close to the sea but away from city
Avaliado a 22 fevereiro 2018
Thank you for your advice.
Respondeu 07 maio 2018
Capri by Fraser Shenzhen
10,0
Soberbo
Yiqing, China
Casal
Quarto Executive com vista para a montanha e cama King-size
Estadia de 1 noite em dezembro de 2017
Excellent Service Apartment with nice view”
The location is good, and breakfast is better than average. Free parking and have big room, fitness room is small but have everything need.
Avaliado a 24 janeiro 2018
Dear guests, thank you for your affirmation. we will do better, thank you for your affirmation, praise, understanding and support. In the future, we will continue to create the best service experience for our customers and look forward to your stay again!
Respondeu 07 maio 2018
Capri by Fraser Shenzhen
7,2
Muito bom
Wayne, Canadá
Viajantes em Negócios
Quarto Executive com vista para a montanha e cama King-size
Estadia de 3 noites em novembro de 2017
Muito bom”
Breakfast is reasonable. The swimming pool should heated for all year round use. Shuttle bus should be available from Lowu train station to and from the hotel facility.
Avaliado a 01 dezembro 2017
Dear distinguished guest, Thank you for staying at Capri by Fraser Shenzhen! We are appriciated your comments and We will consider your suggestions carefully for improve guest experience. look forward to staying with us again.
Respondeu 05 janeiro 2018
Capri by Fraser Shenzhen
8,0
Excelente
LEE, Singapura
Viajantes Individuais
Apartamento Deluxe
Estadia de 3 noites em outubro de 2017
New and Clean Hotel”
Basically comfortable to stay in this new hotel but location is about 25 minutes away from Louhu City by taxi. For info, Chinese or western restaurant or cafe not available in this hotel but across the road, you can find reasonable standard of Chinese restaurant.
Avaliado a 20 outubro 2017
Dear distinguished guest, Thank you for staying at Capri by Fraser Shenzhen! We are one of the newest hotels in Shenzhen, having opened in 2017, Good veiw and atmosphere are our strength,We firmly believe that it is a good choice for your business trip and travel, look forward to staying with us again.
Respondeu 05 janeiro 2018
Capri by Fraser Shenzhen
8,4
Excelente
LEE, Singapura
Viajantes Individuais
Apartamento Deluxe
Estadia de 3 noites em outubro de 2017
New and Clean Hotel”
Hotel is new and clean but location is quite remote. I specifically like to thanks the operation manager of the hotel, Jack for being very accommodative in our request to him and staff.
Avaliado a 17 outubro 2017
Dear distinguished guest, Thank you for staying at Capri by Fraser Shenzhen! We appreciated your highly glorification to our operations manager. We firmly believe that it is a good choice for your business trip and travel, look forward to staying with us again.
Respondeu 05 janeiro 2018
Capri by Fraser Shenzhen
8,4
Excelente
LEE, Singapura
Viajantes Individuais
Apartamento Deluxe
Estadia de 3 noites em julho de 2017
New and clean hotel”
Hotel is only less than 1 month old and is new and clean.
Avaliado a 22 julho 2017
Dear Valued guest, We are glad to know your stay was great and enjoyable feel like home. Once again, thank you for staying with us.Looking forward to host you again in the near future.
Respondeu 07 agosto 2017
Capri by Fraser Shenzhen
12345
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