eRYA by SURIA Johor Bahru
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Quarto Twin Deluxe - Cama eRYA by SURIA Johor Bahru
Lobby eRYA by SURIA Johor Bahru
Piscina exterior eRYA by SURIA Johor Bahru
Ver as 32 fotos
Removido dos Favoritos
6,6
Bom
33.5% este mês
/10
( 4010 opiniões)Veja o que os hóspedes disseram
NO MAPA
7,1
Muito bom
Avaliação da localização
Localização muito boa - no centro da cidade
Bairro popular
Estacionamento
GRÁTIS
  • Praça da cidade de Johor Bahru550 m
  • Antigo Templo Chinês de Johor Bahru590 m
  • Bangunan Sultan Ibrahim870 m
  • Templo Arulmigu Sri Rajakaliamman1,3 km
  • Museu Palácio Real do Sultão Abu Bakar1,52 km
  • Mesquita do Sultão Abu Bakar1,98 km
  • Sanrio Hello Kitty Town13,32 km
  • The Little Big Club13,33 km
  • Legoland Malaysia15,92 km
  • Putuo Village33,59 km
  • 3-star Hotel
    Wi-Fi gratuito

    eRYA by SURIA Johor Bahru

    Lot 2899( North Wing) Jalan Tenteram, Tanjung Puteri, Johor 80300, Johor Bahru, Centro de Johor Bahru, Johor Bahru, Malásia, 80300 - NO MAPA

    Não deixe escapar!

    9 viajantes reservaram hoje.

    Bom serviço
    Avaliado com 6,7 pelo serviço
    Boa limpeza
    Avaliado com 6,2 pela limpeza
    • Transporte público a 450 m

    • Localizado no coração de Johor Bahru

    • Wi-Fi grátis nos quartos

    • Ar condicionado

    • Limpeza diária

    Mais barato do que 98% das propriedades em Johor Bahru nas últimas 24 horasComparado com 4967 propriedades em Johor Bahru para várias datas
    Qualidade-preço6,9
    Distância até ao centro da cidade2 KM
    Avaliação da localização7,1
    Aeroporto mais próximoAeroporto Internacional de Senai (JHB) - Malásia
    Distância até ao aeroporto22,6 km

    Quartos disponíveis em eRYA by SURIA Johor Bahru

    Quarto Twin Deluxe vista para a cidade (Deluxe Twin City View)
    Quarto Twin Deluxe vista para a cidade (Deluxe Twin City View)
    ...
    • Tamanho: 20 m²
    • Vista: Cidade
    • 2 camas individuais
    Selecione as datas para ver os preços
    Deluxe King vista sobre a cidade (Deluxe King City View)
    Deluxe King vista sobre a cidade (Deluxe King City View)
    ...
    • Tamanho: 20 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Quarto Twin Deluxe (Deluxe Twin)
    Quarto Twin Deluxe (Deluxe Twin)
    ...
    • Tamanho: 20 m²
    • Quartos para não fumadores
    • 2 camas individuais
    Selecione as datas para ver os preços
    King Deluxe (Deluxe King)
    King Deluxe (Deluxe King)
    ...
    • Tamanho: 20 m²
    • Quartos para não fumadores
    • 1 cama King-size
    Selecione as datas para ver os preços
    Quarto Familiar  (Family)
    Quarto Familiar (Family)
    ...
    • Tamanho: 40 m²
    • Vista: Cidade
    • 2 camas individuais e 1 cam...
    Selecione as datas para ver os preços
    Quarto Twin superior (Superior Twin Room)
    Quarto Twin superior (Superior Twin Room)
    ...
    • Tamanho: 26 m²
    • Duche
    Selecione as datas para ver os preços
    Dormitório Misto com 6 Camas (6-Bed Mixed Dormitory Room)
    Dormitório Misto com 6 Camas (6-Bed Mixed Dormitory Room)
    ...
    • 6 beliches
    Selecione as datas para ver os preços
    Dormitório Misto com 4 Camas (4-Bed Mixed Dormitory Room)
    Dormitório Misto com 4 Camas (4-Bed Mixed Dormitory Room)
    ...
    • 4 beliches
    Selecione as datas para ver os preços
    Quarto Suite (Suite Room)
    Quarto Suite (Suite Room)
    ...
    • Duche
    Selecione as datas para ver os preços
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Duche
    Selecione as datas para ver os preços
    Ranking da propriedade|Comparado com 4967 propriedades em Johor Bahru
    Ver todas as classificações
    Avaliação de preço mais baixo
    Avaliação do conforto do quarto
    6.2/10
    Tamanho do quarto
    24 sqm.
    Avaliação da localização
    7.1/10
    Melhor que
    98
    %
    das propriedades em Johor Bahru
    Melhor que
    97
    %
    das propriedades em Johor Bahru
    Maior que
    97
    %
    das propriedades em Johor Bahru
    Melhor que
    94
    %
    das propriedades em Johor Bahru
    Oferta para Membros Agoda: até 30% de desconto!

    Se entrar na sua conta os preços descem!

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    Mais sobre eRYA by SURIA Johor Bahru

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    Como é a propriedade

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    Caraterísticas mais comentadas

    Pequeno-almoço
    243 comentários
    Serviço de limpeza
    169 comentários
    Piscina
    110 comentários
    Internet
    99 comentários

    O que oferecem

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    Distâncias e informações essenciais

    As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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    Refeições

    Opções de pequeno-almoço

    Asiática
    Halal

    Restaurantes no local

    Bunga Padi
    Culinária:Asiática
    Menu:À carta

    O que existe nas proximidades

    As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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    Políticas de hóspedes da propriedade

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    Informações úteis

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    Notícias

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    Opiniões sobre eRYA by SURIA Johor Bahru de hóspedes reais

    Avaliação geral
    6,6
    Bom
    Com base em 4010 opiniões
    7,1Localização
    6,9Qualidade-preço
    6,8Atendimento
    Comentários de Agoda (3463)Comentários de Booking.com (547)
    Avaliação na Agoda6,5
    /
    10
    Bom
    33.5% este mês
    Limpeza6,2
    Instalações5,9
    Localização7,1
    Qualidade e conforto do quarto6,2
    Atendimento6,7
    Qualidade-preço6,9
    Avaliação acima da média em Johor Bahru
    Avaliação
    9+ Excecional (191)
    8-9 Excelente (176)
    7-8 Muito Bom (512)
    6-7 Bom (458)
    <6 Abaixo das expetativas (1147)
    Altura do ano
    Mar. - Mai. (577)
    Jun. - Ago. (617)
    Set. - Nov. (601)
    Dez. - Fev. (689)
    Todos os tipos de viajantes (3463)
    Todos os tipos de quartos
    Todos os idiomas

    Ver comentários que mencionam 

    A mostrar 2484 opiniões de hóspedes verificados
    12345
    7,6
    Muito bom
    Belle, Singapura
    Casal
    Quarto Twin Deluxe
    Estadia de 1 noite em julho de 2019

    Location ”

    Pros: Wifi connection is strong Big room Ample parking space Location near Causeway Near eateries Walking distance to mall Friendly staff Great hospitality Cons: Old and tired looking Need major upgrade Air conditioning not cold

    Avaliado a 16 julho 2019

    Dear, First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to eRYAbySURIAeRYAbySURIA JohorBahru. Hotel. We were happy to hear about your pleasant stay with us and how you enjoyed our service . However we would like to apologize on behalf of our team for the inconvenience caused regarding the air cond problem and would like to inform you that each issue has been taken into account seriously. Please be assured that the air cond problem has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Show more
    eRYA by SURIA Johor Bahru
    6,0
    Belle, Singapura
    Viajantes Individuais
    Quarto Twin Deluxe
    Estadia de 1 noite em julho de 2019

    Location”

    Pros: Big room Ample parking space Location near Causeway Near eateries Walking distance to mall Friendly staff Great hospitality Cons: Old and tired looking Need major upgrade Air conditioning not cold

    Avaliado a 16 julho 2019

    Dear Mr Wan Muhammad First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to eRYAbySURIAeRYAbySURIA JohorBahru. Hotel. We were happy to hear about your pleasant stay with us and how you enjoyed our(services/cleanliness/breakfast/food/attraction ) However we would like to apologize on behalf of our team for the inconvenience caused regarding the(issue stated in the review) and would like to inform you that each issue has been taken into account seriously. Please be assured that (issue stated in the review) has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Show more
    eRYA by SURIA Johor Bahru
    9,2
    Excecional
    Wahida, Singapura
    Família com criança
    King Deluxe
    Estadia de 1 noite em maio de 2019

    Pleasant stay”

    We had a very pleasent & nice stay at Erica hotel. The room was spacious. Nuce and friendly staffs. Only thing was it didnt had a fridge& hairdryer. Good halal food beside at walking distance. Had a security guard. Wil definitely come again :)

    Avaliado a 20 maio 2019

    Dear Ms Wahida, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the eRYAbySURIA resorts/ hotel team, we would like to express our highest gratitude for your positive feedback, We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the eRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Respondeu 21 maio 2019
    eRYA by SURIA Johor Bahru
    5,6
    Gary, Singapura
    Família com criança
    Quarto Familiar
    Estadia de 1 noite em julho de 2019

    Good location - Friendly Staff But room for improvement ”

    Stopped over for only a night whilst returning from Penang to Georgetown . Good sized room but bed linen was poor as was the shower which kept getting blocked. Also disappointed that the pool was opposite the hotel in the local college - Room for improvement but at the price was fair

    Avaliado a 10 julho 2019

    Dear Mr Gary William First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to eRYAbySURIAeRYAbySURIA JohorBahru. Hotel. We were happy to hear about your pleasant stay with us and how you enjoyed our service . However we would like to apologize on behalf of our team for the inconvenience caused regarding theStopped over for only a night whilst returning from Penang to Georg and would like to inform you that each issue has been taken into account seriously. Please be assured thatStopped over for only a night has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Show more
    eRYA by SURIA Johor Bahru
    8,4
    Excelente
    sunil, Índia
    Casal
    Quarto Twin Deluxe
    Estadia de 1 noite em junho de 2019

    Good ”

    Nice

    Avaliado a 18 julho 2019

    Dear Mr Sunil, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the eRYAbySURIA resorts/ hotel team, we would like to express our highest gratitude for your positive feedback, We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the eRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Respondeu 19 julho 2019
    eRYA by SURIA Johor Bahru
    6,4
    Bom
    SEAH, Malásia
    Viajantes Individuais
    Quarto Twin Deluxe
    Estadia de 2 noites em junho de 2019

    Overall sastified”

    Too much dust on the border of bed headboard and the water pressure was a bit low. The swimming pool is actually located at Suria College of Hospitality (opposite the hotel).

    Avaliado a 25 julho 2019

    Dear Mr Boon Seah Kuan, Thank you for spending your time to write a review of your stay at eRYAbySURIA hotel. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the (Too much dust on the border of bed headboard ) and would like to inform you that each issue has been taken into account seriously. Please be assured that (Too much dust on the borde) has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Show more
    eRYA by SURIA Johor Bahru
    3,6
    wan, Malásia
    Família com criança
    Quarto Twin Deluxe
    Estadia de 1 noite em julho de 2019

    No pool”

    No pool as advertise. Parking at other building

    Avaliado a 24 julho 2019

    Dear, Thank you for spending your time to write a review of your stay at eRYAbySURIA hotel. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the(No pool as advertise. Parking at other building ) and would like to inform you that each issue has been taken into account seriously. Please be assured that (No pool as advertise. Parking at other building ) has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Show more
    eRYA by SURIA Johor Bahru
    4,8
    Belle, Singapura
    Viajantes Individuais
    Quarto Twin Deluxe
    Estadia de 1 noite em junho de 2019

    Location ”

    Pros Location Friendly staff Ample parking space Near mall Near eateries Cons Need to revamp Old Bit rundown

    Avaliado a 19 julho 2019

    Dear Mr Wan Muhammad First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to eRYAbySURIAeRYAbySURIA JohorBahru. Hotel. We were happy to hear about your pleasant stay with us and how you enjoyed our services and attraction. However we would like to apologize on behalf of our team for the inconvenience caused regarding the issue about our hotel appearance and would like to inform you that each issue has been taken into account seriously. Please be assured that the has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Show more
    eRYA by SURIA Johor Bahru
    9,6
    Excecional
    Taufik, Malásia
    Família com criança pequena
    King Deluxe
    Estadia de 1 noite em junho de 2019

    Great place to stay with an affordable price.”

    Nearby with 24hrs restaurant and grocery shop. An affordable price with free breakfast. The car park at behind of hotel with separate building.

    Avaliado a 11 julho 2019

    Dear Mr Taufik , Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the eRYAbySURIA resorts/ hotel team, we would like to express our highest gratitude for your positive feedback, We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the eRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Respondeu 11 julho 2019
    eRYA by SURIA Johor Bahru
    8,0
    Excelente
    AsrulSani, Malásia
    Viajantes em Negócios
    Quarto Twin Deluxe
    Estadia de 1 noite em junho de 2019

    Old Hotel but newly refurbished.”

    Booked this hotel for my staff....centrally located in the middle of JB. Easy accessible...walking distance to many places. Recommended to all. Will stay again in my next trip

    Avaliado a 27 junho 2019

    Dear Mr Mohammad Zaid Bin Mohd Kamal, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the eRYAbySURIA resorts/ hotel team, we would like to express our highest gratitude for your positive feedback, We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the eRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru

    Respondeu 27 junho 2019
    eRYA by SURIA Johor Bahru
    8,4
    Excelente
    AsrulSani, Malásia
    Viajantes em Negócios
    Quarto Twin Deluxe
    Estadia de 1 noite em junho de 2019

    Old but new”

    Booked this hotel for my staff....centrally located in the middle of JB. Easy accessible...walking distance to many places. Recommended to all. Quiet place

    Avaliado a 27 junho 2019

    Dear Muhammad Zaid Bin Mohammad Kamal, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the eRYAbySURIA resorts/ hotel team, we would like to express our highest gratitude for your positive feedback, We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the eRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru

    Respondeu 27 junho 2019
    eRYA by SURIA Johor Bahru
    8,0
    Excelente
    muhamad, Malásia
    Viajantes em Negócios
    Quarto Twin Deluxe vista para a cidade
    Estadia de 1 noite em junho de 2019

    breakfast & parking”

    breakfast was good however pls add some more food i.e. hotdog etc. parking was limited at night. need to park around hotel (roadside). Other than that, the hotel is very good. value for money and will definitely stay there again.

    Avaliado a 24 junho 2019

    Dear Mr Muhammad Jefri, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the eRYAbySURIA resorts/ hotel team, we would like to express our highest gratitude for your positive feedback, We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the eRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Respondeu 24 junho 2019
    eRYA by SURIA Johor Bahru
    3,2
    Nazifah, Malásia
    Família com criança pequena
    Quarto Twin Deluxe
    Estadia de 1 noite em junho de 2019

    Not convenience for family with kids. Not value for money.”

    Not convenience for family with kids. No staff at the front door, facilities like lift and room were old: only mineral water available, no cups or kettle. Towels have bad smell. Parking and pool were located at different building, and no swimming pool for kids. Breakfast also very limited. Hope you could improve your service and facilities.

    Avaliado a 23 junho 2019

    Dear Mrs Nazifah Najmi, Thank you for spending your time to write a review of your stay at eRYAbySURIA hotel. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the facilities and service and would like to inform you that each issue has been taken into account seriously. Please be assured that the facilities and service has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru

    Respondeu 23 junho 2019
    eRYA by SURIA Johor Bahru
    5,6
    Anna, Singapura
    Família com criança pequena
    King Deluxe
    Estadia de 1 noite em junho de 2019

    Acima da média”

    Me and my family ( 9 adults + 3 kids + 1 infant ) checked in to this hotel in malaysia hoping for a good stay however it did not go as well as we planned i wanted to take a cold glass of water and i assumed it really was cold glass of water because the sign says Cold Water however, when i tasted the water it was room temperature and tasted like it was from the tap. it has that distinct tap water taste. i asked the staff to changed the water to ice water and all he did was pour some ice inside the dispenser which turned me off a lot. As a guest in this hotel, i feel UTTERLY DISAPPOINTED with this service and i’ve never had this bad service and facilities. although the staff was accommodating, there is really nothing they can do if the facilities and materials are not up to mark. Erya by Suria please upgrade or make sure your materials and facilities are up to standard if you want more guests. this stay is very disappointing.

    Avaliado a 07 junho 2019

    Dear, Thank you for spending your time to write a review of your stay at eRYAbySURIA hotel. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the Me and my family ( 9 adults + 3 kids + 1 infant ) checked in to this hotel in malaysia hoping for a good stay and would like to inform you that each issue has been taken into account seriously. Please be assured that Me and my family ( 9 adult has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Show more
    eRYA by SURIA Johor Bahru
    4,8
    Anna, Singapura
    Família com criança pequena
    Quarto Familiar
    Estadia de 1 noite em junho de 2019

    please upgrade or make sure your materials and facilities are up to standard if you want more guests”

    Me and my family ( 9 adults + 3 kids + 1 infant ) checked in to this hotel in Malaysia hoping for a good stay however it did not go as well as we planned. 1. When we arrived at the hotel, there was no electricity at the hallway going to our hotel rooms. it was pitch black. can you imagine walking there with 3 kids and 1 infant? horrible. but we let that pass. i thought it was just that issue because the rooms itself was satisfactory however the next day it was different again. This hotel comes with a free breakfast but it wasn’t as appetising as other hotels. 2. first of all, there was not many options for breakfast. There was only cereal and bread with a few jam. 3. Secondly, i asked the staff if there was any egg since ALL hotels serve eggs for breakfast. the staff said yes however 5mins later came back to me and said “Ma’am there’s no more eggs. we have no more stock”. HOW CAN A HOTEL WHO SERVES BREAKFAST HAVE NO STOCK OF EGGS?

    Avaliado a 07 junho 2019

    Dear Mrs Anna, Thank you for spending your time to write a review of your stay at eRYAbySURIA hotel. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the(issue stated in the review) and would like to inform you that each issue has been taken into account seriously. Please be assured that (issue stated in the review) has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Respondeu 12 junho 2019
    eRYA by SURIA Johor Bahru
    4,0
    Joanne, Singapura
    Grupo
    Quarto Twin Deluxe
    Estadia de 2 noites em maio de 2019

    cheap, but not worth it. ”

    Bedsheets had red, black stains. Shoe stain on blankets. We booked 5 rooms, our of 5 rooms, 4 rooms had these issues. Also, no air-condition in room 502, it's heat. We were fine to other facilities, but to find stains all over bedsheets, pillow and blanket.

    Avaliado a 22 maio 2019

    Dear Ms Joanne, Thank you for spending your time to write a review of your stay at eRYAbySURIA hotel. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the(issue stated in the review) and would like to inform you that each issue has been taken into account seriously. Please be assured that (issue stated in the review) has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Show more
    eRYA by SURIA Johor Bahru
    4,4
    DAVID, Malásia
    Casal
    Quarto Twin Deluxe
    Estadia de 1 noite em maio de 2019

    No Safe Parking/Room in Deplorable Condition”

    Car Park was provided but behind the hotel in another building. Don't feel safe walking from that building to the hotel. For those who drives, don't choose this hotel. Bathroom were not properly clean. Bedroom was in deplorable condition with walls/cement peeling off and not repaired. Skip this hotel if you have a choice.

    Avaliado a 15 maio 2019

    Dear Mr David, Thank you for spending your time to write a review of your stay at eRYAbySURIA hotel. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the(issue stated in the review) and would like to inform you that each issue has been taken into account seriously. Please be assured that (issue stated in the review) has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Respondeu 15 maio 2019
    eRYA by SURIA Johor Bahru
    4,0
    Jeaniffer
    Casal
    King Deluxe
    Estadia de 1 noite em março de 2019

    Think first”

    The lift door has no sensor, it will really close automatically so better watched out. I'm so scared I almost stuck my leg. The TV and aircon remote is not working, had to call the staff to replace battery. In the end they provide new remote control. Asked them to change the pillow case because got smell, wondering if they replaced it before we check in. The buffet breakfast selection is NOT good, in the end we had our breakfast at the near shopping mall. By the way, they will ask you to pay the TOURISM TAX RM10 upon check-in, I always do travel and this is not my first time in Johor also but this is the first time I was asked for this wherein payment already settled online. There are better hotels in the area, in future might not consider staying here again.

    Avaliado a 06 maio 2019

    Dear Mrs Jeaniffer, Thank you for spending your time to write a review of your stay at eRYAbySURIA hotel. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the(issue stated in the review) and would like to inform you that each issue has been taken into account seriously. Please be assured that (issue stated in the review) has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

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    eRYA by SURIA Johor Bahru
    6,0
    Ahmad, Malásia
    Casal
    Quarto Familiar
    Estadia de 2 noites em julho de 2019

    75”

    750

    Avaliado a 22 julho 2019

    Dear Mr Ahmad, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the eRYAbySURIA resorts/ hotel team, we would like to express our highest gratitude for your positive feedback, We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the eRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Respondeu 23 julho 2019
    eRYA by SURIA Johor Bahru
    9,6
    Excecional
    Nurhakim, Singapura
    Viajantes Individuais
    Quarto Twin Deluxe
    Estadia de 1 noite em julho de 2019

    Great Hospitality and Friendly Staff”

    Pro: Clean Room, Great View, Best WiFi Network, Snacks available at Lobby Cons: Walking distance to City Square can be slightly a distance (doesn't really bother me)

    Avaliado a 17 julho 2019

    Dear Mr Nurhakim, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the eRYAbySURIA resorts/ hotel team, we would like to express our highest gratitude for your positive feedback, We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the eRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

    Respondeu 17 julho 2019
    eRYA by SURIA Johor Bahru
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    eRYA by SURIA Johor Bahru
    |Bom 6,5
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    • Localização muito boa
    • Praça da cidade de Johor Bahru
    • JB Sentral Railway Station fica a 0.49 km