Hanoi Serenity Hotel 2
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7,8
Muito bom
/10
( 1894 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,0
Excelente
Avaliação da localização
Localização excelente - no centro da cidade
  • Catedral de São José (Nha Tho Lon)480 m
  • Prisão Hoa Lo620 m
  • Quarteirão Antigo690 m
  • Lago Hoan Kiem760 m
  • Museu de Belas Artes do Vietname860 m
  • Templo de Literatura990 m
  • Mausoléu de Ho Chi Minh1,21 km
  • Pagode One Pillar1,34 km
  • West Lake2,29 km
  • Museu de Etnologia do Vietname4,95 km
  • Wi-Fi gratuito

    Hanoi Serenity Hotel 2

    17 Nguyen Van To Street, Bairro Antigo, Hanói, Vietnam, 38 - NO MAPA
    Excecional reputação
    86% recomendariam a um amigo
    Conforto excelente
    Avaliado com 8,2 pelo conforto
    Excelente serviço
    Avaliado com 8,2 pelo serviço
    Pequeno-almoço fantástico
    80% menções positivas
    • Transporte público a 870 m

    • Transfer do aeroporto

    • Câmbio monetário

    • Wi-Fi grátis nos quartos

    • Pequeno-almoço gratuito

    Mais barato do que 99% das propriedades em Hanói nas últimas 24 horasComparado com 8058 propriedades em Hanói para várias datas
    Qualidade-preço8,0
    Distância até ao centro da cidade0.1 Km
    Avaliação da localização8,0
    Aeroporto mais próximoAeroporto Gia Lam (VVGL)
    Distância até ao aeroporto4,7 km

    Quartos disponíveis em Hanoi Serenity Hotel 2

    8,2
    Excelente
    Conforto e qualidade do quarto
    Suite Familiar (Family Suite)
    Suite Familiar (Family Suite)
    ...
    • Tamanho: 25 m²
    • Vista: Cidade
    • 1 cama individual e 1 cama ...
    Selecione as datas para ver os preços
    Suite Queen (Queen Suite)
    Suite Queen (Queen Suite)
    ...
    • Tamanho: 25 m²
    • Vista: Cidade
    • 1 cama Queen-size
    Selecione as datas para ver os preços
    Deluxe com vista para a cidade (Deluxe City View)
    Deluxe com vista para a cidade (Deluxe City View)
    ...
    • Tamanho: 22 m²
    • Vista: Cidade
    • 1 cama Queen-size
    Selecione as datas para ver os preços
    Quarto com ligação (Connecting Room)
    Quarto com ligação (Connecting Room)
    ...
    • Tamanho: 30 m²
    • Vista: Cidade
    • 2 camas individuais e 1 cam...
    Selecione as datas para ver os preços
    Quarto Superior (Superior)
    Quarto Superior (Superior)
    ...
    • Tamanho: 18 m²
    • Quartos para não fumadores
    • 1 cama Queen-size
    Selecione as datas para ver os preços
    Suite Standard
    Suite Standard
    ...
      Selecione as datas para ver os preços
      Suite cama Queen-size (Suite Queen Size bed)
      Suite cama Queen-size (Suite Queen Size bed)
      ...
        Selecione as datas para ver os preços
        Suite  (Suite)
        Suite (Suite)
        ...
          Selecione as datas para ver os preços
          Room Assigned on Arrival
          Room Assigned on Arrival
          ...
            Selecione as datas para ver os preços
            Ranking da propriedade|Comparado com 8058 propriedades em Hanói
            Ver todas as classificações
            Avaliação de preço mais baixo
            Avaliação do conforto do quarto
            8.2/10
            Tamanho do quarto
            24 sqm.
            Avaliação do serviço
            8.2/10
            Melhor que
            99
            %
            das propriedades em Hanói
            Melhor que
            98
            %
            das propriedades em Hanói
            Maior que
            96
            %
            das propriedades em Hanói
            Melhor que
            95
            %
            das propriedades em Hanói
            Oferta para Membros Agoda: até 30% de desconto!

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            Pequeno-almoço
            161 comentários
            Serviço de limpeza
            128 comentários
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            Opiniões sobre Hanoi Serenity Hotel 2 de hóspedes reais

            Fornecido por hóspedes verificados de Agoda
            Limpeza7,7
            Instalações6,9
            Localização8,0
            Qualidade e conforto do quarto8,2
            Atendimento8,2
            Qualidade-preço8,0
            Avaliação acima da média em Hanói
            Avaliação
            9+ Excecional (400)
            8-9 Excelente (275)
            7-8 Muito Bom (313)
            6-7 Bom (119)
            <6 Abaixo das expetativas (247)
            Altura do ano
            Mar. - Mai. (350)
            Jun. - Ago. (302)
            Set. - Nov. (360)
            Dez. - Fev. (342)
            Todos os tipos de viajantes (1894)
            Todos os tipos de quartos
            Todos os idiomas

            Ver comentários que mencionam 

            A mostrar 1354 opiniões de hóspedes verificados
            12345
            10,0
            Excecional
            Paul, Irlanda
            Casal
            Quarto Superior
            Estadia de 2 noites em abril de 2019

            Great exp”

            Booked here, however upon arrival we were told the hotel was full and they arranged for us to stay at their sister hotel. After a long day of driving, this was frustrating however very grateful as their sister hotel was so great, we were treated like VIP and upgraded to a suite which we didnt want to leave. Everyone was sincerely apologetic and it turned out to be a wonderful exp. Can only recipe the Hanoi Serenity Hotel based on staff and service and would 100% recommend

            Avaliado a 24 maio 2019
            8,4
            Excelente
            C, Malásia
            Casal
            Quarto Superior
            Estadia de 1 noite em março de 2019

            Good location and excellent staff but disappointing favilities”

            The hotel is well located in old quarter; its a bit off the beaten path but this is good since it lends itself to a quieter environment. The staff were super helpful; always ready to answer any questions we had and always had a nice greeting on arrival or departure. The main issue (and this may be a result of being on the top floor) is the water. The pressure in the shower was very low and the hot water was rarely properly hot and seemed to run out after one shower. There were times were no water would come from the shower but it would still flow from the tap. We asked the staff to have a look at it while we were out during the day but I suspect that they did not come as the problem was never satisfactorily resolved.

            Avaliado a 21 março 2019
            7,6
            Muito bom
            YONG, Malásia
            Casal
            Quarto Superior
            Estadia de 4 noites em abril de 2019

            Claustrophobia”

            My windowless room was apparently not properly cleaned. The air conditioner was broken and the pillows were sweaty wet. I believed the previous guest had a rough night before me. It was the first time I have realised that I have claustrophobia. I made payment for 3 nights stay. Fortunately, the staff assisted me for room changing after the first night. But I left with phobia that makes me to never book a windowless room again.

            Avaliado a 12 junho 2019
            10,0
            Excecional
            Tran
            Viajantes em Negócios
            Quarto Superior
            Estadia de 1 noite em maio de 2019

            Wonderful”

            Everything was good. Just one thing: I informed the staff we would like to have early breakfast as we have to catch up early flight, the staff confirmed we can have it by 6.30am. However, by 6.30, breakfast was not ready, we only can have eggs. Later on, when we almost done our eggs, we got bread, but not fresh, seem bread from the previous day. Then we have some vegies!

            Avaliado a 11 maio 2019
            8,4
            Excelente
            Kevin, Estados Unidos da América
            Viajantes Individuais
            Deluxe com vista para a cidade
            Estadia de 4 noites em janeiro de 2019

            Great location and service”

            Only a few blocks from many tourist areas and all the Old Quarter action. Many restaurants around. The staff was amazing! I lost my phone in a cab ride from the airport and they went above and beyond to help me locate it and examine all options. The rooms are okay. Clean beds and bathrooms. Not the softest beds though. I would stay again based on the staff and location for sure.

            Avaliado a 02 fevereiro 2019
            10,0
            Excecional
            Natalia, Nova Zelândia
            Casal
            Quarto Superior
            Estadia de 3 noites em janeiro de 2019

            Look no further you want to stay here! ”

            My partner and I have been backpacking around south east Asia for the past four months and it’s safe to say the staff here are the most helpful and genuine people we’ve met so far! They’re organised our bus to Ninh Binh extremely last minutes and they provided us with a map that showed all the hotspots including the best places to get pho bo in Hanoi. The room was tidy and simple and it was cleaned daily. The bed and pillows were super comfy so you’ll have no problem with getting a decent night sleep. The location is perfect everything is within walking distance. Great value for money we both highly recommend staying here!

            Avaliado a 26 janeiro 2019
            9,2
            Excecional
            Lisa, Nova Zelândia
            Casal
            Quarto Superior
            Estadia de 3 noites em dezembro de 2018

            Great hotel for the price ”

            We were upgraded the first night to a room with a balcony. It was great to be able to watch the city, but a little bit noisy with all of the horns (you would have this issue anywhere in the Old Quarter). For our later three nights we were in a Superior room, which had no outside windows, but was much quieter. Make sure to bring an eye mask if you prefer to sleep in a dark room. What made our stay really wonderful was the staff. They were all very friendly and helpful and spoke very good English. We really enjoyed our stay here.

            Avaliado a 12 dezembro 2018
            10,0
            Excecional
            Hugo
            Viajantes Individuais
            Quarto Superior
            Estadia de 3 noites em novembro de 2018

            Tank you very much ”

            The staff are really helpful and smiley. The room was really clean ant the price is really cheap. The staff know is my birthday and the staff buy a cake for me. Tank you very much and when I comeback to Hanoi I will return to Hanoi serenity hotel 2.

            Avaliado a 26 novembro 2018
            8,0
            Excelente
            Peisi, Canadá
            Casal
            Quarto Superior
            Estadia de 2 noites em novembro de 2018

            Awesome place right in heart,”

            Awesome place to stay staff very friendly and welcoming and even let us keep luggage at hotel while went on ha long Bay 2 day cruise. Free breakfast was good very basic tho. Superior room didn't have a window so that was only downside but other than that rooms clean and ac worked. Would recommend for sure. Thanks

            Avaliado a 19 novembro 2018
            9,2
            Excecional
            Jim, Austrália
            Viajantes Individuais
            Quarto Superior
            Estadia de 1 noite em setembro de 2018

            Great place”

            The place is very clean. The staff are are very polite and helpful. The hotel is near a pharmacy, for minor medical conditions. The complimentary breakfast is very good, suiting most travellers - I'm a coeliac. It is a good place in a good location.

            Avaliado a 30 setembro 2018
            9,2
            Excecional
            Jess, Tailândia
            Grupo
            Quarto Superior
            Estadia de 1 noite em setembro de 2018

            Value for money”

            awesome experience. very helpful staff. Joy upgraded us to a family room and was very helpful throughout our stay. I will definately be recommending this place & will be happy to stay here again. not a far walk to the hustle & bustle of old quarter

            Avaliado a 26 setembro 2018
            8,8
            Excelente
            Neill, Reino Unido
            Viajantes em Negócios
            Quarto Superior
            Estadia de 2 noites em setembro de 2018

            Good value for money beside the Old Quarter”

            I had a very pleasent stay at this hotel. The staff at the desk were very friendly and informative. Upon arrival I was welcomed by Mr. How who gave me lots of details about Hanoi over a cup of tea. Then I was shown my room. My room was small but clean and was everything I needed for this trip. The hotel was in a good location close to the Old Quarter. There was a small buffet breakfast in the morning which was fine to start the day. I would come back here to stay mostly because of the staff, value for money and the location.

            Avaliado a 24 setembro 2018
            10,0
            Excecional
            Natalie, Nova Zelândia
            Casal
            Quarto Superior
            Estadia de 1 noite em setembro de 2018

            Helpful!!”

            We arrived late at night & realised my partner left his wallet in the taxi, the reception men were so kind trying to help us locate it (but no luck) before we were actually moved to a sister hotel & upgraded due to the inconvenience of having to get in another taxi and relocate. Would highly recommend and come back to actually stay when we are next in Hanoi :)

            Avaliado a 23 setembro 2018
            6,0
            Brian, Vietnam
            Casal
            Quarto Superior
            Estadia de 2 noites em fevereiro de 2019

            commensurate for the price”

            positive: location in the old quarter. near restaurants, and shopping. breakfast was decent negative: we detected sewer odor from the street at the front door each time you walk into the hotel. like anywhere in vn. residents run restaurants and business out of the their home usually taking over the living room, so all the food prep, cooking, and cleaning are out front near or on the sidewalk. imaging your and all your neighbor kitchens are in the front of your house and not in the back. no matter the cooking grease and grime, along with the dish washing water being dumped onto and coated the sidewalks, fusion with motorbike exhaust, make for a very unpleasant odor.

            Avaliado a 08 março 2019
            8,8
            Excelente
            Long, Vietnam
            Família com criança pequena
            Deluxe com vista para a cidade
            Estadia de 1 noite em maio de 2019

            Good hotel”

            Room is clean and staff is very friendly.

            Avaliado a 09 junho 2019
            9,6
            Excecional
            Dasari, Índia
            Grupo
            Deluxe com vista para a cidade
            Estadia de 4 noites em maio de 2019

            Can try”

            Though the location is little off from busy Hoan Kiem, rooms are excellent. Staff were cooperating. Breakfast was good. Peaceful stay

            Avaliado a 27 maio 2019
            8,4
            Excelente
            Carmelia, Filipinas
            Grupo
            Quarto Superior
            Estadia de 1 noite em maio de 2019

            Excelente”

            The staff were very friendly. They even gave us a breakfast-on-the-go, two eggs and two bananas each, when we were time-constrained. Place is very clean, and price of hotel is perfect.

            Avaliado a 11 maio 2019
            8,8
            Excelente
            Zhi, Malásia
            Família com criança
            Quarto Superior
            Estadia de 2 noites em agosto de 2018

            Shan”

            Staffs are very friendly and helpful. The room is really comfortable but some facilities are old. The location is a little bit off-center, it takes approximately 10-15mins walking to tourist attractions. Overall it's a pleasant stay. Highly recommended to travelers with tight budget.

            Avaliado a 30 agosto 2018
            9,6
            Excecional
            Anne-Maëlle, Singapura
            Viajantes Individuais
            Quarto Superior
            Estadia de 2 noites em agosto de 2018

            Really good”

            The staff is really friendly and helpful. They booked a private car for us to go to the airport at a good price. The room is comfortable and fully furnished. The superior room is a bit small and doesn't have a window on the street only a small one on the corridor. But we were upgraded and the room was larger with a window on the town and a large bathroom. Small problem, the room was really hot and we needed at least 2-3 hours of aircon to reach a good temperature. The breakfast was good and with big portions cooked when ordered. The hotel is really well located, on a street busy during the day and quiet at night. 10mn walking distance from the lake. Overall a really good stay !

            Avaliado a 30 agosto 2018
            9,2
            Excecional
            Svetlana, Austrália
            Casal
            Quarto Superior
            Estadia de 4 noites em agosto de 2018

            Really friendly staff”

            Lovely stay whilst in Hanoi, the staff were very welcoming and were always happy to help, upon check in they sat us down with a map and helped us choose points of interests for Hanoi which was really helpful. The first night we spent in a suite room and the air con in there was rather noisy, apart from that a nice stay :)

            Avaliado a 22 agosto 2018
            12345

            Opiniões sobre Hanoi Serenity Hotel 2 de hóspedes reais

            Fornecido por hóspedes verificados de Agoda
            Limpeza7,7
            Instalações6,9
            Localização8,0
            Qualidade e conforto do quarto8,2
            Atendimento8,2
            Qualidade-preço8,0
            Avaliação acima da média em Hanói
            Avaliação
            9+ Excecional (400)
            8-9 Excelente (275)
            7-8 Muito Bom (313)
            6-7 Bom (119)
            <6 Abaixo das expetativas (247)
            Altura do ano
            Mar. - Mai. (350)
            Jun. - Ago. (302)
            Set. - Nov. (360)
            Dez. - Fev. (342)
            Todos os tipos de viajantes (1894)
            Todos os tipos de quartos
            Todos os idiomas

            Ver comentários que mencionam 

            A mostrar 1354 opiniões de hóspedes verificados
            12345
            10,0
            Excecional
            Paul, Irlanda
            Casal
            Quarto Superior
            Estadia de 2 noites em abril de 2019

            Great exp”

            Booked here, however upon arrival we were told the hotel was full and they arranged for us to stay at their sister hotel. After a long day of driving, this was frustrating however very grateful as their sister hotel was so great, we were treated like VIP and upgraded to a suite which we didnt want to leave. Everyone was sincerely apologetic and it turned out to be a wonderful exp. Can only recipe the Hanoi Serenity Hotel based on staff and service and would 100% recommend

            Avaliado a 24 maio 2019
            8,4
            Excelente
            C, Malásia
            Casal
            Quarto Superior
            Estadia de 1 noite em março de 2019

            Good location and excellent staff but disappointing favilities”

            The hotel is well located in old quarter; its a bit off the beaten path but this is good since it lends itself to a quieter environment. The staff were super helpful; always ready to answer any questions we had and always had a nice greeting on arrival or departure. The main issue (and this may be a result of being on the top floor) is the water. The pressure in the shower was very low and the hot water was rarely properly hot and seemed to run out after one shower. There were times were no water would come from the shower but it would still flow from the tap. We asked the staff to have a look at it while we were out during the day but I suspect that they did not come as the problem was never satisfactorily resolved.

            Avaliado a 21 março 2019
            7,6
            Muito bom
            YONG, Malásia
            Casal
            Quarto Superior
            Estadia de 4 noites em abril de 2019

            Claustrophobia”

            My windowless room was apparently not properly cleaned. The air conditioner was broken and the pillows were sweaty wet. I believed the previous guest had a rough night before me. It was the first time I have realised that I have claustrophobia. I made payment for 3 nights stay. Fortunately, the staff assisted me for room changing after the first night. But I left with phobia that makes me to never book a windowless room again.

            Avaliado a 12 junho 2019
            10,0
            Excecional
            Tran
            Viajantes em Negócios
            Quarto Superior
            Estadia de 1 noite em maio de 2019

            Wonderful”

            Everything was good. Just one thing: I informed the staff we would like to have early breakfast as we have to catch up early flight, the staff confirmed we can have it by 6.30am. However, by 6.30, breakfast was not ready, we only can have eggs. Later on, when we almost done our eggs, we got bread, but not fresh, seem bread from the previous day. Then we have some vegies!

            Avaliado a 11 maio 2019
            8,4
            Excelente
            Kevin, Estados Unidos da América
            Viajantes Individuais
            Deluxe com vista para a cidade
            Estadia de 4 noites em janeiro de 2019

            Great location and service”

            Only a few blocks from many tourist areas and all the Old Quarter action. Many restaurants around. The staff was amazing! I lost my phone in a cab ride from the airport and they went above and beyond to help me locate it and examine all options. The rooms are okay. Clean beds and bathrooms. Not the softest beds though. I would stay again based on the staff and location for sure.

            Avaliado a 02 fevereiro 2019
            10,0
            Excecional
            Natalia, Nova Zelândia
            Casal
            Quarto Superior
            Estadia de 3 noites em janeiro de 2019

            Look no further you want to stay here! ”

            My partner and I have been backpacking around south east Asia for the past four months and it’s safe to say the staff here are the most helpful and genuine people we’ve met so far! They’re organised our bus to Ninh Binh extremely last minutes and they provided us with a map that showed all the hotspots including the best places to get pho bo in Hanoi. The room was tidy and simple and it was cleaned daily. The bed and pillows were super comfy so you’ll have no problem with getting a decent night sleep. The location is perfect everything is within walking distance. Great value for money we both highly recommend staying here!

            Avaliado a 26 janeiro 2019
            9,2
            Excecional
            Lisa, Nova Zelândia
            Casal
            Quarto Superior
            Estadia de 3 noites em dezembro de 2018

            Great hotel for the price ”

            We were upgraded the first night to a room with a balcony. It was great to be able to watch the city, but a little bit noisy with all of the horns (you would have this issue anywhere in the Old Quarter). For our later three nights we were in a Superior room, which had no outside windows, but was much quieter. Make sure to bring an eye mask if you prefer to sleep in a dark room. What made our stay really wonderful was the staff. They were all very friendly and helpful and spoke very good English. We really enjoyed our stay here.

            Avaliado a 12 dezembro 2018
            10,0
            Excecional
            Hugo
            Viajantes Individuais
            Quarto Superior
            Estadia de 3 noites em novembro de 2018

            Tank you very much ”

            The staff are really helpful and smiley. The room was really clean ant the price is really cheap. The staff know is my birthday and the staff buy a cake for me. Tank you very much and when I comeback to Hanoi I will return to Hanoi serenity hotel 2.

            Avaliado a 26 novembro 2018
            8,0
            Excelente
            Peisi, Canadá
            Casal
            Quarto Superior
            Estadia de 2 noites em novembro de 2018

            Awesome place right in heart,”

            Awesome place to stay staff very friendly and welcoming and even let us keep luggage at hotel while went on ha long Bay 2 day cruise. Free breakfast was good very basic tho. Superior room didn't have a window so that was only downside but other than that rooms clean and ac worked. Would recommend for sure. Thanks

            Avaliado a 19 novembro 2018
            9,2
            Excecional
            Jim, Austrália
            Viajantes Individuais
            Quarto Superior
            Estadia de 1 noite em setembro de 2018

            Great place”

            The place is very clean. The staff are are very polite and helpful. The hotel is near a pharmacy, for minor medical conditions. The complimentary breakfast is very good, suiting most travellers - I'm a coeliac. It is a good place in a good location.

            Avaliado a 30 setembro 2018
            9,2
            Excecional
            Jess, Tailândia
            Grupo
            Quarto Superior
            Estadia de 1 noite em setembro de 2018

            Value for money”

            awesome experience. very helpful staff. Joy upgraded us to a family room and was very helpful throughout our stay. I will definately be recommending this place & will be happy to stay here again. not a far walk to the hustle & bustle of old quarter

            Avaliado a 26 setembro 2018
            8,8
            Excelente
            Neill, Reino Unido
            Viajantes em Negócios
            Quarto Superior
            Estadia de 2 noites em setembro de 2018

            Good value for money beside the Old Quarter”

            I had a very pleasent stay at this hotel. The staff at the desk were very friendly and informative. Upon arrival I was welcomed by Mr. How who gave me lots of details about Hanoi over a cup of tea. Then I was shown my room. My room was small but clean and was everything I needed for this trip. The hotel was in a good location close to the Old Quarter. There was a small buffet breakfast in the morning which was fine to start the day. I would come back here to stay mostly because of the staff, value for money and the location.

            Avaliado a 24 setembro 2018
            10,0
            Excecional
            Natalie, Nova Zelândia
            Casal
            Quarto Superior
            Estadia de 1 noite em setembro de 2018

            Helpful!!”

            We arrived late at night & realised my partner left his wallet in the taxi, the reception men were so kind trying to help us locate it (but no luck) before we were actually moved to a sister hotel & upgraded due to the inconvenience of having to get in another taxi and relocate. Would highly recommend and come back to actually stay when we are next in Hanoi :)

            Avaliado a 23 setembro 2018
            6,0
            Brian, Vietnam
            Casal
            Quarto Superior
            Estadia de 2 noites em fevereiro de 2019

            commensurate for the price”

            positive: location in the old quarter. near restaurants, and shopping. breakfast was decent negative: we detected sewer odor from the street at the front door each time you walk into the hotel. like anywhere in vn. residents run restaurants and business out of the their home usually taking over the living room, so all the food prep, cooking, and cleaning are out front near or on the sidewalk. imaging your and all your neighbor kitchens are in the front of your house and not in the back. no matter the cooking grease and grime, along with the dish washing water being dumped onto and coated the sidewalks, fusion with motorbike exhaust, make for a very unpleasant odor.

            Avaliado a 08 março 2019
            8,8
            Excelente
            Long, Vietnam
            Família com criança pequena
            Deluxe com vista para a cidade
            Estadia de 1 noite em maio de 2019

            Good hotel”

            Room is clean and staff is very friendly.

            Avaliado a 09 junho 2019
            9,6
            Excecional
            Dasari, Índia
            Grupo
            Deluxe com vista para a cidade
            Estadia de 4 noites em maio de 2019

            Can try”

            Though the location is little off from busy Hoan Kiem, rooms are excellent. Staff were cooperating. Breakfast was good. Peaceful stay

            Avaliado a 27 maio 2019
            8,4
            Excelente
            Carmelia, Filipinas
            Grupo
            Quarto Superior
            Estadia de 1 noite em maio de 2019

            Excelente”

            The staff were very friendly. They even gave us a breakfast-on-the-go, two eggs and two bananas each, when we were time-constrained. Place is very clean, and price of hotel is perfect.

            Avaliado a 11 maio 2019
            8,8
            Excelente
            Zhi, Malásia
            Família com criança
            Quarto Superior
            Estadia de 2 noites em agosto de 2018

            Shan”

            Staffs are very friendly and helpful. The room is really comfortable but some facilities are old. The location is a little bit off-center, it takes approximately 10-15mins walking to tourist attractions. Overall it's a pleasant stay. Highly recommended to travelers with tight budget.

            Avaliado a 30 agosto 2018
            9,6
            Excecional
            Anne-Maëlle, Singapura
            Viajantes Individuais
            Quarto Superior
            Estadia de 2 noites em agosto de 2018

            Really good”

            The staff is really friendly and helpful. They booked a private car for us to go to the airport at a good price. The room is comfortable and fully furnished. The superior room is a bit small and doesn't have a window on the street only a small one on the corridor. But we were upgraded and the room was larger with a window on the town and a large bathroom. Small problem, the room was really hot and we needed at least 2-3 hours of aircon to reach a good temperature. The breakfast was good and with big portions cooked when ordered. The hotel is really well located, on a street busy during the day and quiet at night. 10mn walking distance from the lake. Overall a really good stay !

            Avaliado a 30 agosto 2018
            9,2
            Excecional
            Svetlana, Austrália
            Casal
            Quarto Superior
            Estadia de 4 noites em agosto de 2018

            Really friendly staff”

            Lovely stay whilst in Hanoi, the staff were very welcoming and were always happy to help, upon check in they sat us down with a map and helped us choose points of interests for Hanoi which was really helpful. The first night we spent in a suite room and the air con in there was rather noisy, apart from that a nice stay :)

            Avaliado a 22 agosto 2018
            12345
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            Hanoi Serenity Hotel 2
            |Muito bom 7,8
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            • Localização excelente
            • Catedral de São José (Nha Tho Lon)
            • Estação Ferroviária de Hanoi fica a 0.89 km