Hotel Ciputra Jakarta
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7,8
Muito bom
30.1% este mês
/10
( 5522 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,3
Excelente
Avaliação da localização
Localização excelente - 2,62 quilómetros do centro da cidade
Estacionamento
Disponível
  • Centro Comercial Central Park Mall1,09 km
  • Museu Nacional4,06 km
  • Monumento Nacional4,56 km
  • Museu de História de Jacarta4,7 km
  • Plaza Indonesia4,82 km
  • Mesquita Istiqlal4,92 km
  • Centro Comercial Baywalk Pluit6,63 km
  • Parque Temático Dunia Fantasi (Ancol)6,98 km
  • Waterbom Jakarta7,33 km
  • Taman Mini Indonesia Indah19,2 km
  • 4-star Hotel
    Wi-Fi gratuito

    Hotel Ciputra Jakarta

    Jalan Let. Jend. S.Parman, Grogol, Jacarta, Indonésia, 11470 - NO MAPA

    Não deixe escapar!

    8 viajantes reservaram hoje.

    Excecional reputação
    90% recomendariam a um amigo
    Serviço muito bom
    Avaliado com 7,9 pelo serviço
    Muito boa avaliação - Instalações
    Avaliado com 7,8 pelas instalações
    Muito boa limpeza
    Avaliado com 7,7 pela limpeza
    • Transfer do aeroporto

    • Wi-Fi grátis nos quartos

    • Ar condicionado

    • Limpeza diária

    • Cortinas blackout

    Mais barato do que 94% das propriedades em Jacarta nas últimas 24 horasComparado com 9355 propriedades em Jacarta para várias datas
    Qualidade-preço7,7
    Distância até ao centro da cidade25. Km
    Avaliação da localização8,3
    Aeroporto mais próximoAeroporto Internacional Soekarno-Hatta (CGK)
    Distância até ao aeroporto14,4 km

    Quartos disponíveis em Hotel Ciputra Jakarta

    7,6
    Muito Bom
    Conforto e qualidade do quarto
    Queen executivo (Executive Queen)
    Queen executivo (Executive Queen)
    ...
    • Tamanho: 27 m²
    • Vista: Cidade
    • 2 camas individuais ou 1 ca...
    Selecione as datas para ver os preços
    Twin executivo (Executive Twin)
    Twin executivo (Executive Twin)
    ...
    • Tamanho: 27 m²
    • Vista: Piscina
    • 2 camas individuais ou 1 ca...
    Selecione as datas para ver os preços
    Executive Double Room
    Executive Double Room
    ...
    • Tamanho: 27 m²
    • Duche e banheira separados
    • 1 cama de casal
    Selecione as datas para ver os preços
    Suite  (Suite)
    Suite (Suite)
    ...
    • Tamanho: 59 m²
    • Duche e banheira
    • 1 cama Queen-size
    Selecione as datas para ver os preços
    Queen Deluxe (Deluxe Queen)
    Queen Deluxe (Deluxe Queen)
    ...
    • Tamanho: 27 m²
    • Vista: Cidade
    • 1 cama Queen-size ou 1 cama...
    Selecione as datas para ver os preços
    Quarto Twin Deluxe (Deluxe Twin)
    Quarto Twin Deluxe (Deluxe Twin)
    ...
    • Tamanho: 27 m²
    • Vista: Cidade
    • 2 camas individuais
    Selecione as datas para ver os preços
    Quarto Grand Deluxe Duplo (Grand Deluxe Double Room)
    Quarto Grand Deluxe Duplo (Grand Deluxe Double Room)
    ...
    • Tamanho: 33 m²
    • Vista: Cidade
    • 1 cama Queen-size
    Selecione as datas para ver os preços
    Quarto Queen com Vista Piscina (Queen Room with Pool View)
    Quarto Queen com Vista Piscina (Queen Room with Pool View)
    ...
    • Tamanho: 27 m²
    • Duche
    • 1 cama King-size
    Selecione as datas para ver os preços
    Quarto Twin com Vista Piscina (Twin Room with Pool View)
    Quarto Twin com Vista Piscina (Twin Room with Pool View)
    ...
    • Tamanho: 27 m²
    • Duche
    • 2 camas individuais
    Selecione as datas para ver os preços
    Quarto Twin Deluxe Ciputra (Ciputra Deluxe Twin Room)
    Quarto Twin Deluxe Ciputra (Ciputra Deluxe Twin Room)
    ...
    • Tamanho: 27 m²
    • Vista: Piscina
    • 2 camas individuais
    Selecione as datas para ver os preços
    Ranking da propriedade|Comparado com 9355 propriedades em Jacarta
    Ver todas as classificações
    Avaliação do conforto do quarto
    7.6/10
    Tamanho do quarto
    28 sqm.
    Avaliação da localização
    8.3/10
    Avaliação do serviço
    7.9/10
    Melhor que
    99
    %
    das propriedades em Jacarta
    Maior que
    98
    %
    das propriedades em Jacarta
    Melhor que
    97
    %
    das propriedades em Jacarta
    Melhor que
    97
    %
    das propriedades em Jacarta
    Oferta para Membros Agoda: até 30% de desconto!

    Se entrar na sua conta os preços descem!

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    Distâncias e informações essenciais

    As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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    Refeições

    Restaurantes no local

    The Gallery Restaurant
    Culinária:Indonésia, Internacional
    Menu:Bufê, À carta

    O que existe nas proximidades

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    Informações úteis

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    Opiniões sobre Hotel Ciputra Jakarta de hóspedes reais

    Avaliação geral
    7,8
    Muito bom
    Com base em 5522 opiniões
    8,3Localização
    8,0Atendimento
    7,7Limpeza
    Comentários de Agoda (3798)Comentários de Booking.com (1724)
    Avaliação na Agoda7,8
    /
    10
    Muito bom
    30.1% este mês
    Limpeza7,7
    Instalações7,8
    Localização8,3
    Qualidade e conforto do quarto7,6
    Atendimento7,9
    Qualidade-preço7,7
    Avaliação acima da média em Jacarta
    Avaliação
    9+ Excecional (376)
    8-9 Excelente (424)
    7-8 Muito Bom (894)
    6-7 Bom (353)
    <6 Abaixo das expetativas (358)
    Altura do ano
    Mar. - Mai. (511)
    Jun. - Ago. (651)
    Set. - Nov. (670)
    Dez. - Fev. (573)
    Todos os tipos de viajantes (3798)
    Todos os tipos de quartos
    Todos os idiomas

    Ver comentários que mencionam 

    A mostrar 2405 opiniões de hóspedes verificados
    12345
    9,0
    Excecional
    Ana, Brasil
    Casal
    Queen Deluxe
    Estadia de 1 noite em janeiro de 2013

    Hotel muito bom dentro de um shopping.”

    dentro de um shopping

    O hotel é muito bom pelo preço. Espaçoso, serviços eficientes e a variedade do café da manhã é incrível. A única relamação é o ar condicionado muito forte, que mesmo desligado passamos frio porque o quarto não esquentou o sufciente durante a noite somente no dia seguinte com o calor do sol. O shopping tem lojas para a classe média e tem a famosa loja de Departamento Matahari com preços bem atraentes.

    Avaliado a 09 janeiro 2013

    Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

    Respondeu 30 agosto 2017
    Hotel Ciputra Jakarta
    8,0
    Excelente
    lieche, Malásia
    Casal
    Queen Deluxe
    Estadia de 3 noites em junho de 2019

    it was okay”

    i would rate it 6.5/10. it was okay. the staff is very friendly, and location is superb, very strategic especially if youre a tourist. other than that, nothing extraordinary. the hotel building is rather old, so dont expect fancy facilities in the room.

    Avaliado a 07 julho 2019

    Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel location near to the mall. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Sincerest thanks for your constructive feedback as we have taken very good note of all your comments and please rest assured that we have initiated appropriate corrective action. Here at Hotel Ciputra Jakarta we value greatly your honest feedback as costumer input is a big part of our hospitality culture and an integral part of the hotel’s DNA. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

    Respondeu 13 julho 2019
    Hotel Ciputra Jakarta
    9,2
    Excecional
    Arlyne, Filipinas
    Casal
    Queen Deluxe
    Estadia de 2 noites em junho de 2019

    My Go To Hotel in Jakarta”

    Its an old, but well-maintained hotel. I keep coming back to them for 2 reasons, location and staff. Its right beside a mall with nice restaurants and stores AND a short distance drive to the office the e visit regularly. 😊 AND the staff, they are very pleasant and attentive. They are quick to respond to my emails and requests for additional comforts are almost always granted. 👍🏼 Oh, and the breakfast buffet spread: ⭐️⭐️⭐️⭐️

    Avaliado a 29 junho 2019

    Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an excellent stay with us. It is gratifying to know that you particularly value our hotel, delicious breakfast, adjacent to the mall and the service provided by our front staff to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. It is part of our service culture to ensure that we exceed the guest’s expectation. Looking forward to welcoming you back in our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

    Respondeu 02 julho 2019
    Hotel Ciputra Jakarta
    6,8
    Bom
    Dewi, Indonésia
    Viajantes Individuais
    Queen Deluxe
    Estadia de 1 noite em julho de 2019

    Good location”

    Stayed here during short trip. The room is spacious, and the hotel is attached to Citraland shopping mall. The room key can be used to access the hotel lobby from mall area. Very convenient. Check in-out process was smooth. The breakfast was quite unpleasant. The coffee machine wasn't working properly, the staff were too busy to help us especially I came during school holiday. I checked out around 11am. Since the shopping mall already open , I went to buy stuff. Unfortunately, at the shopping mall there were no taxi. According to the mall security, it was too early and difficult to get taxi. So I walked back to hotel lobby from outside and wait around 15min to get taxi.

    Avaliado a 15 julho 2019

    Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are delighted to hear that you enjoyed our hotel and you were very pleased with the centralized location of our hotel. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA. We thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

    Respondeu 19 julho 2019
    Hotel Ciputra Jakarta
    9,6
    Excecional
    Suhail, Singapura
    Casal
    Quarto Queen com Vista Piscina
    Estadia de 4 noites em junho de 2019

    Awesome stay”

    Firstly, I really love the breakfast options they have. A really wide spread of food from middle east, to Chinese and to Indonesia local cuisine. Room clean, friendly staff.. Only wished the aircon could be more colder. So far a 5 star rating.. There's a mall behind the hotel if u wanna catch a movie or karaoke.

    Avaliado a 19 junho 2019

    Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found that our good breakfast convenient for your need. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Thank you very much for your patronage. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

    Respondeu 21 junho 2019
    Hotel Ciputra Jakarta
    9,6
    Excecional
    Daniel, Indonésia
    Viajantes Individuais
    Queen Deluxe
    Estadia de 1 noite em maio de 2019

    Best customer service”

    They originally gave me a room which was a bit dirty. I then spoke to a very nice staff member called Dewi. She listened to my queries and gave immediate resolution. She also called me by my name which i think is very good cos in Indonesia they don’t normally call their guest by their name

    Avaliado a 05 maio 2019

    Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an excellent stay with us. It is gratifying to know that you particularly value our hotel and you were very pleased with the service provided by our staff to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We also noted that you have appraised and gave a compliment to our staff, Ms. Dewi for being helpful during your stay and the relat It is part of our service culture to ensure that we exceed the guest’s expectation. Thank you very much for your feedback. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Sema

    Show more
    Hotel Ciputra Jakarta
    9,6
    Excecional
    Maheshkumar
    Viajantes em Negócios
    Queen Deluxe
    Estadia de 4 noites em maio de 2018

    Excecional”

    I am staying at this hotel regularly since last few years and extremely happy and feel at home during my stay at this hotel as all staff members at hotel are very friendly and supportive. Overall i feel that this hotel is best option to stay in Jakarta.

    Avaliado a 05 maio 2019

    Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an excellent stay with us. It is gratifying to know that you particularly value our hotel and you were very pleased with the service provided by our staff to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. It is part of our service culture to ensure that we exceed the guest’s expectation. Thank you very much for your feedback. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

    Respondeu 07 maio 2019
    Hotel Ciputra Jakarta
    6,8
    Bom
    Daniel, Estados Unidos da América
    Viajantes em Negócios
    Quarto Queen Deluxe Ciputra
    Estadia de 3 noites em julho de 2019

    Dirty towels and shower head”

    Not feeling very nice

    Avaliado a 25 julho 2019

    Dear Valued Customer, Greetings from Hotel Ciputra Jakarta! We would like to thank you for posting your constructive feedback on Agoda; here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with passion and professionalism that are part of our hospitality DNA. We would like to apologize profusely regarding your experience with us as we failed to meet your expectations. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests. We are looking forward to welcoming you back in our hotel in the near future and we sincerest promise that this time around we will make it up for you! Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

    Respondeu 29 julho 2019
    Hotel Ciputra Jakarta
    9,2
    Excecional
    szu, Taiwan
    Viajantes em Negócios
    Quarto Twin Deluxe
    Estadia de 6 noites em março de 2019

    good location/comfortable room ”

    Next to Ciputra Mall is quite convenient. Just walk through a path can connect to mall directly. Room is specious and clean.comfortable. Just the bath tube is a bit old, and the hair dryer is not in good condition. Safe facilities like fire alarm system is working, room is using smoke detector, feel safe. Breakfast is full of various options.

    Avaliado a 25 março 2019

    Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. We are delighted to hear that you enjoyed our hotel and you were very pleased with hotel’s location which adjacent to the shopping mall, room spacious and clean and also facilities provided convenient for your need. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our daily operation as we strive to exceed all of guest expectations. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

    Respondeu 10 abril 2019
    Hotel Ciputra Jakarta
    8,0
    Excelente
    EDWARD, Singapura
    Viajantes em Negócios
    Quarto Queen Deluxe Ciputra
    Estadia de 1 noite em março de 2019

    Old hotel with basic features located in good area but with bad bad traffic jam”

    It was a huge hotel connected to a very big shopping centre. The location is very good but the traffic condition is very bad. Some of the staff were super polite & some were super "don't care". Anyway, it is connected to a huge shopping mall...it is so convenient.

    Avaliado a 25 março 2019

    Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our daily operation as we strive to exceed all of guest expectations. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

    Respondeu 10 abril 2019
    Hotel Ciputra Jakarta
    8,8
    Excelente
    Slawomir, Japão
    Viajantes em Negócios
    Quarto Grand Deluxe Duplo
    Estadia de 1 noite em março de 2019

    Hotel Ciputra Jakarta”

    Very good breakfast and super nice and polite staff. How,ever, the air-conditioner could have been better in the room as it is rather hot inside. Amenities are also not sufficient like almost finished roll of toilet paper or missing toothbrush. Fridge was not cooling at all too.

    Avaliado a 04 março 2019

    Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our good breakfast, hospitality of our staff to be convenient for your need. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

    Respondeu 08 março 2019
    Hotel Ciputra Jakarta
    10,0
    Excecional
    dwi, Indonésia
    Família com criança pequena
    Queen Deluxe
    Estadia de 1 noite em março de 2019

    All are good”

    Lokasinya nempel dengan mall, staffnya ramah dan baik, sarapannya variasinya banyak, kamarnya nyaman, luas, rapi dan bersih. Great for families, great for business, great for shopping, and great for pleasure...

    Avaliado a 04 março 2019

    Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very delighted to read that you had an excellent stay with us. It is gratifying to read that you particularly value our hotel, our hotel breakfast, the service provided by our staff and you were very pleased with our hotel which adjacent to the shopping mall. It is always encouraging for us to know that our team associates endeavor to exceed our guest expectations as it is truly part of our hospitality DNA. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

    Respondeu 04 março 2019
    Hotel Ciputra Jakarta
    7,6
    Muito bom
    Indrawati, Indonésia
    Viajantes Individuais
    Queen Deluxe
    Estadia de 1 noite em julho de 2019

    nice hotel inside Ciputra Mall”

    very good location, inside a big mall, heavy traffic outside. a good size room and clean. staff are fine, but they still need to be trained more on welcoming and communicating with guests.

    Avaliado a 18 julho 2019

    Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an excellent stay with us. It is gratifying to know that you particularly value our hotel especially hotel’s location which adjacent to the shopping and you were very pleased with the service provided by our staff to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. It is part of our service culture to ensure that we exceed the guest’s expectation. Thank you very much for your feedback. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

    Respondeu 19 julho 2019
    Hotel Ciputra Jakarta
    6,4
    Bom
    Chang, Taiwan
    Viajantes em Negócios
    Queen Deluxe
    Estadia de 2 noites em julho de 2019

    Small problem, but still worth to dry it!”

    Although some problems, such as no bath towel when check in this room, writing desk light doesnt work, tea/coffee water heater not working...etc, but after i ask guest service, very quick to fix it.

    Avaliado a 14 julho 2019

    Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Booking.com We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel specially the hospitality of our staff. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Sincerest thanks for your constructive feedback as we have taken very good note of all your comments and please rest assured that we have initiated appropriate corrective action. Here at Hotel Ciputra Jakarta we value greatly your honest feedback as costumer input is a big part of our hospitality culture and an integral part of the hotel’s DNA. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

    Respondeu 19 julho 2019
    Hotel Ciputra Jakarta
    8,0
    Excelente
    hermawan, Indonésia
    Casal
    Queen Deluxe
    Estadia de 1 noite em maio de 2019

    Muito bom”

    NEED RENOVATION ,GOOD BREAKFAST

    Avaliado a 11 julho 2019

    Dear Valued Guest, We were very concerned to read your Agoda comment, regarding our hotel; we take this type of comment very seriously as we endeavor daily to delight all our customers. We can assure you that we will continue to improve our guest experience as we are confident that on your next visit, you will also feel the traditional Hotel Ciputra Jakarta hospitality and high services on offer from our team of dedicated hotel associates. Thank you very much for your feedback. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

    Respondeu 13 julho 2019
    Hotel Ciputra Jakarta
    7,2
    Muito bom
    Lie, Indonésia
    Família com criança pequena
    Quarto Twin Deluxe
    Estadia de 1 noite em junho de 2019

    Hotel is not too good”

    Nice hotel near mall, no need to go out with car only takes 5 minutes to ciputra mall by walk... but too crowded, i don’t know why but i need to wait more than 40 minutes to que to check in process... breakfast varian not too much, and the food is nor fresh... :( room is not too big n not too small, standard.. but the air conditioner is not good.. And for bathub handle is already damage.. can’t hold the water... parking area is outside.. same with the mall parking area, and need to take my luggage all alone from parking area to lobby... because im travelling with my kids i will not leave my kids with the luggage in the lobby and i park my car...

    Avaliado a 17 junho 2019

    Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are most concerned with the satisfaction of our guests and your feedback on check-in and check - out process. It allows us to ensure and improve the quality of product and service we want to offer our guests. Kindly rest assured that necessary actions have been taken to avoid such inconvenience in the future. We are pleased to read that you appreciate our hotel location which adjacent to the shopping mall. Thank you very much for your patronage and look forward to welcoming you again at our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

    Respondeu 21 junho 2019
    Hotel Ciputra Jakarta
    9,2
    Excecional
    IE, Indonésia
    Família com criança pequena
    Queen Deluxe
    Estadia de 2 noites em junho de 2019

    Next Time i Will Be Back ”

    Great Location,Great Complete and Big Breakfast(im stay for 3 day 2 night they change the menu for everyday breakfast),Great Facility specially for the Gym.next i will be back if there is another Discount Promo.Thanks Agoda & Ciputra Hotel

    Avaliado a 10 junho 2019

    Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel location near to the mall. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We looking forward to welcoming you back soon in our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

    Respondeu 12 junho 2019
    Hotel Ciputra Jakarta
    6,8
    Bom
    Yenny, Indonésia
    Casal
    Queen Deluxe
    Estadia de 1 noite em junho de 2019

    The hotel was not ready for peak season”

    Based on regulation, check-in should be conducted at 2pm. However, we were waiting for almost 2hours only for check-in, because the room has not ready yet (limited staff handled the fully occupied hotel). After we've got our room, found out that the toiletries (bath& hand towel, floor mat, facial tissue) were not there. Again we're waiting for certain hours to get them complete back and forth. The positive things: hotel cleanliness, comfortable bed and pillow, cold AC. While, the breakfast was quite vary, with good taste. Suggestion to management, if they couldn't handle such crowd, better to have lowered their occupancy, rather than trade it with lower quality, which can be lowered their rating.

    Avaliado a 09 junho 2019

    Dear Valued Customer, Thank you for your recent stay at Hotel Ciputra Jakarta. We are in receipt of your comment through Agoda. Thank you for your time to complete this comment and for sharing your experience with us. We do regret though that we have not left you during of your stay at Hotel Ciputra Jakarta and that in this instance we did not meet your expectations and that your stay was not a pleasant experience. . Your comments are well noted. We can assure you that we will continue to improve our guest experience as we are confident that on your next visit, you will also feel the traditional Hotel Ciputra Jakarta hospitality and high services on offer from our team of dedicated hotel associates. We look forward to welcoming you during your next stay with us. Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

    Respondeu 12 junho 2019
    Hotel Ciputra Jakarta
    7,6
    Muito bom
    Alice, Malásia
    Viajantes em Negócios
    Estadia de 1 noite em maio de 2019

    Muito bom”

    I used to stay in this hotel during my biz trip, the location & staffs all very good. But the hotel really need to touch up as is really getting aged. I found bed bugs on the bed during this trip and this is really gross. Please do something management, this is good hotel, please maintain!

    Avaliado a 29 maio 2019

    Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. We are delighted to hear that you enjoyed our hotel and you were very pleased with the centralized location of our hotel and the friendly staff. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA. We are most concerned with the satisfaction of our guests and your feedback on the cleanliness. Kindly rest assured that necessary actions have been taken to avoid such inconvenience in the future. Thank you very much for your positive feedback. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

    Respondeu 29 maio 2019
    Hotel Ciputra Jakarta
    9,2
    Excecional
    Hian, Singapura
    Viajantes Individuais
    Quarto Deluxe
    Estadia de 2 noites em novembro de 2018

    Great Stay”

    Breakfast was good with fresh juice. Chef goes extra mile to offer to specially cook for me a stirred fried vegetable that I like but was not on the second day breakfast spread, even though it was a busy morning. That was awesome!

    Avaliado a 15 novembro 2018

    Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an excellent stay with us. It is gratifying to know that you particularly value our hotel, our breakfast and the service provided by our staff to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. It is part of our service culture to ensure that we exceed the guest’s expectation. We thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

    Respondeu 16 novembro 2018
    Hotel Ciputra Jakarta
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    Hotel Ciputra Jakarta
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    • Localização excelente
    • Centro Comercial Central Park Mall