Hotel Mass
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4,4
Avaliação
/10
( 54 opiniões)Veja o que os hóspedes disseram
NO MAPA
6,9
Bom
Avaliação da localização
Estacionamento
Disponível
  • Basílica do Sagrado Coração de Jesus1,25 km
  • Igreja de Nossa Senhora da Imaculada Conceição1,42 km
  • Templo Sri Manakula Vinayagar1,83 km
  • Igreja Notre Dame des Anges1,86 km
  • Museu Pondicherry 1,93 km
  • Memorial da Guerra aos Franceses1,96 km
  • Promenade à beira Mar2,02 km
  • Praia (Rock Beach)2,06 km
  • Praia (Serenity Beach)5,22 km
  • Praia (Paradise Beach)7,32 km
  • 3-star Hotel
    Wi-Fi gratuito

    Hotel Mass

    152 & 154 Maraimalai Adigal Salai , Near bus Stand, Centro de Pondicherry, Pondicherry, Índia, 605001 - NO MAPA
    • Transfer do aeroporto

    • Wi-Fi grátis nos quartos

    • Lojas

    • Serviço de lavandaria

    • Cofres

    Qualidade-preço3,8
    Distância até ao centro da cidade0.3 Km
    Avaliação da localização6,9
    Aeroporto mais próximoAeroporto de Puducherry (PNY)
    Distância até ao aeroporto3,7 km

    Quartos disponíveis em Hotel Mass

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      Quarto Clássico com pequeno-almoço (Classic Room with Breakfast)
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        Standard - Holidays
        Standard - Holidays
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            Standard Room (Special Rate)
            Standard Room (Special Rate)
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                Deluxe - Holidays
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                    Standard Room
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                        Ranking da propriedade|Comparado com 1580 propriedades em Pondicherry
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                        Avaliação do conforto do quarto
                        5.0/10
                        Avaliação da localização
                        6.9/10
                        Avaliação do serviço
                        4.2/10
                        Avaliação qualidade-preço
                        3.8/10
                        Melhor que
                        97
                        %
                        das propriedades em Pondicherry
                        Melhor que
                        95
                        %
                        das propriedades em Pondicherry
                        Melhor que
                        94
                        %
                        das propriedades em Pondicherry
                        Melhor que
                        93
                        %
                        das propriedades em Pondicherry
                        Oferta para Membros Agoda: até 30% de desconto!

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                        Pequeno-almoço
                        6 comentários
                        Internet
                        2 comentários
                        Serviço de limpeza
                        2 comentários
                        Refeições
                        1 comentário

                        O que oferecem

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                        Opiniões sobre Hotel Mass de hóspedes reais

                        Fornecido por hóspedes verificados de Agoda
                        4,4
                        /
                        10
                        Limpeza3,8
                        Instalações3,3
                        Localização6,9
                        Qualidade e conforto do quarto5,0
                        Atendimento4,1
                        Qualidade-preço3,8
                        Avaliação acima da média em Pondicherry
                        Avaliação
                        9+ Excecional (0)
                        8-9 Excelente (1)
                        7-8 Muito Bom (2)
                        6-7 Bom (3)
                        <6 Abaixo das expetativas (32)
                        Altura do ano
                        Mar. - Mai. (6)
                        Jun. - Ago. (10)
                        Set. - Nov. (7)
                        Dez. - Fev. (15)
                        Todos os tipos de viajantes (54)

                        Ver comentários que mencionam 

                        A mostrar 38 opiniões de hóspedes verificados
                        12
                        5,6
                        Nitesh, Índia
                        Grupo
                        Estadia de 1 noite em janeiro de 2019

                        Seems like the hotel is going to shut down.”

                        They have reduced the staff and management is struggling. Rooms are ok not as shown in the picture.

                        Avaliado a 15 outubro 2019
                        2,0
                        Nilanjan, Índia
                        Viajantes em Negócios
                        Estadia de 3 noites em agosto de 2019

                        Do not go”

                        Do not go

                        Avaliado a 22 agosto 2019

                        Dear Guest, We're extremely sorry for the inconvenience caused during your stay with our hotel, We assure and take your valuable points and we will rectify the issues and ensure you that it will not happen on your next visit. We hope to resolve this to your benefit and earn you back as a customer. Warm Regards Management

                        Respondeu 27 agosto 2019
                        Hotel Mass
                        3,2
                        Usha, Índia
                        Família com criança
                        Estadia de 1 noite em agosto de 2019

                        The worst hotel i was recommended by Agoda.”

                        The worst hotel i was recommended by Agoda. hotel staff was extremely unprofessional. Breakfast Was included in my plan but they charge additional Money for Breakfast i will never visit again to hotel mass in my life and will not recommend to anyone to stay in this badly hotel.reception guy came to my room and ask for early checkout at 8.30 am but standard checkout time is 11.00 am but they forcefully check out room at 10.00am

                        Avaliado a 22 agosto 2019

                        Dear Guest, We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve this to your benefit and earn you back as a customer. Warm Regards Management

                        Respondeu 27 agosto 2019
                        Hotel Mass
                        8,0
                        Excelente
                        Ram, Índia
                        Viajantes em Negócios
                        Estadia de 1 noite em agosto de 2019

                        Muito bom”

                        It was first hotel in Puducherry, I enjoyed my one night stay in std. room with a fan. Has limited facilities due to ongoing financial / legal issues with banker.

                        Avaliado a 10 agosto 2019

                        Dear Guest, We really appreciate and thank you for having time and sharing your review. Thank you for your positive feedback . The entire team thanking you for staying with us and we look forward to welcoming you back. Warm Regards Management

                        Respondeu 17 agosto 2019
                        Hotel Mass
                        3,6
                        Shriram, Índia
                        Casal
                        Estadia de 1 noite em junho de 2019

                        Worst Room ever”

                        No AC, No TV, No geyser, Mattress were not clean. Only good thing is near to bus stand. I feel Agoda should remove this hotel from their list.

                        Avaliado a 27 junho 2019

                        Dear Guest, We really appreciate and thank you for having time and sharing your review Your suggestions regarding facilities, services, cleanliness have been very useful in taking corrective measures to render better service and are grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm Regards Management,

                        Respondeu 01 julho 2019
                        Hotel Mass
                        2,0
                        JAYAMURUGAN, Índia
                        Viajantes Individuais
                        Estadia de 5 noites em maio de 2019

                        Worst Hotel.”

                        For the first time, I stayed in a worst hotel in my life.

                        Avaliado a 12 junho 2019

                        Dear Guest, We really appreciate and thank you for having time and sharing your review Your suggestions regarding have been very useful in taking corrective measures to render better service and are grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm Regards Management,

                        Respondeu 24 junho 2019
                        Hotel Mass
                        3,2
                        DASAPRAKASH, Índia
                        Família com criança pequena
                        Estadia de 3 noites em junho de 2019

                        I'm booked hotel in air conditioning room they provide non AC room toltaly fad my hole family..”

                        Please agoda group make sure check the hotel present condition and booked accidentally.. very r very fad up and hotel crew not bother about guste..my family stay all my booking days with out AC..I'm not this hotel any my friend and relations..

                        Avaliado a 08 junho 2019

                        Dear Guest, We really appreciate and thank you for having time and sharing your review Your suggestions regarding facilities, services, have been very useful in taking corrective measures to render better service and are grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm Regards Management,

                        Respondeu 10 junho 2019
                        Hotel Mass
                        6,4
                        Bom
                        KRISHNAN, Índia
                        Viajantes Individuais
                        Estadia de 1 noite em abril de 2019

                        No Ac Working Properly ”

                        I had booked Ac room but it was not working fine

                        Avaliado a 09 maio 2019

                        Dear Guest, We really appreciate and thank you for having time and sharing your review Your suggestions regarding facilities, services, have been very useful in taking corrective measures to render better service and are grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm Regards Management,

                        Respondeu 20 maio 2019
                        Hotel Mass
                        2,8
                        Michael, Índia
                        Viajantes em Negócios
                        Estadia de 1 noite em março de 2019

                        Not a good hotel now”

                        Very pathetic to stay there. No wifi, no television...nothing. Not worth

                        Avaliado a 29 março 2019

                        Dear Guest, Thank you for the stay with us, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our Guest. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us at our Hotel desk no, or you can email us. We will be taking care of you personally; to solve this issue and we assure in your next visit you should not face any kind of inconvenience. We hope to find a solution that makes you smile on your next stay with us. Warm Regards Management,

                        Respondeu 10 abril 2019
                        Hotel Mass
                        2,0
                        mohamed, Índia
                        Casal
                        Estadia de 1 noite em março de 2019

                        Aceitável”

                        THE WORST HOTEL I WAS RECOMMENDED BY AGODA. NO AIRCONDITIONER IN ROOMS, NO TAPS WORKING IN BATHROOM NO FLUSH SYSTEM WORKING PROPERLY IN TOILETS NO FAN IS WORKING PROPERLY LIFT IS VERY OLD AND VERY SLOW AND UNCONDITIONAL NO GOOD ROOM SERVICE NO HOSPITALITY BY STAFF, I WILL NEVER VISIT AGAIN TO HOTEL MASS IN MY LIFE AND WILL NOT RECOMMEND TO ANY ONE TO STAY IN THIS BLADY HOTEL.

                        Avaliado a 07 março 2019

                        Dear guest, Greetings for the day, Thanks a lot for your valuable stay with us, Please apology for the inconvenience case if any happened during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next visit Hope to get back to you here in your next visit too. Thanks again Regards Management

                        Respondeu 13 março 2019
                        Hotel Mass
                        2,8
                        Rajiv, Índia
                        Casal
                        Estadia de 1 noite em dezembro de 2018

                        Worst ”

                        Ever will not book through Agoda

                        Avaliado a 07 janeiro 2019

                        Dear guest, Greetings for the day, Thanks a lot for your valuable stay with us, Please apology for the inconvenience case if any happened during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next visit Hope to get back to you here in your next visit too. Thanks again Regards Management

                        Respondeu 30 janeiro 2019
                        Hotel Mass
                        2,8
                        Dr, Índia
                        Família com criança pequena
                        Estadia de 3 noites em dezembro de 2018

                        Horrible and Expensive Hotel ”

                        Hotel did not has any support service. No telephone for reception for any complaints or service. No geyser, old defective tv's, faulty lift and very poor supportung staff. No proper arrangement of breakfast. Staff was very careless and non-supportive. No worth of spending so much money for this hotel. Never go, it's horrible.

                        Avaliado a 03 janeiro 2019

                        Dear guest, Greetings for the day, Thanks a lot for your valuable stay with us, Please apology for the inconvenience case if any happened during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next visit Hope to get back to you here in your next visit too. Thanks again Regards Management

                        Respondeu 30 janeiro 2019
                        Hotel Mass
                        2,8
                        shinu
                        Família com criança pequena
                        Estadia de 1 noite em dezembro de 2018

                        worst experience”

                        Rooms are very bad condition and no room service. Not recommended for anyone.

                        Avaliado a 02 janeiro 2019

                        Dear guest, Greetings for the day, Thanks a lot for your valuable stay with us, Please apology for the inconvenience case if any happened during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next visit Hope to get back to you here in your next visit too. Thanks again Regards Management

                        Respondeu 30 janeiro 2019
                        Hotel Mass
                        5,2
                        Jabbar, Índia
                        Família com criança pequena
                        Estadia de 5 noites em dezembro de 2018

                        Missing facilities”

                        I stayed with family with kids for 6 days, all days same break fast no change. No wifi in the room, no geyser in the bathroom. Stafff brought tea in smelly petrol cups. Staff were egoistic, you ask one thing you tell differently in different meaning. Suggest dont look for this hotel if you are planning with family. If you are backpackers dont mind anything then okie for you...

                        Avaliado a 01 janeiro 2019

                        Dear guest, Greetings for the day, Thanks a lot for your valuable stay with us, Please apology for the inconvenience case if any happened during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next visit Hope to get back to you here in your next visit too. Thanks again Regards Management

                        Respondeu 30 janeiro 2019
                        Hotel Mass
                        2,8
                        Pushp, Índia
                        Grupo
                        Estadia de 1 noite em dezembro de 2018

                        Very bad experience”

                        The staff was extremely unprofessional. They didnt check us in till 4 pm. The hotel and our room was in a dilapidated state with dull and broken lighting, dirty linen and no toiletries.

                        Avaliado a 30 dezembro 2018

                        Dear guest, Greetings for the day, Thanks a lot for your valuable stay with us, Please apology for the inconvenience case if any happened during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next visit Hope to get back to you here in your next visit too. Thanks again Regards Management

                        Respondeu 31 dezembro 2018
                        Hotel Mass
                        5,2
                        Swadhayayana, Índia
                        Casal
                        Estadia de 2 noites em dezembro de 2018

                        Acima da média”

                        No Hot water facility in Toilets, No Television facility.

                        Avaliado a 29 dezembro 2018

                        Dear guest, Greetings for the day, Thanks a lot for your valuable stay with us, Please apology for the inconvenience case if any happened during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next visit Hope to get back to you here in your next visit too. Thanks again Regards Management

                        Respondeu 31 dezembro 2018
                        Hotel Mass
                        2,4
                        HUTENDRA, Índia
                        Família com criança pequena
                        Estadia de 2 noites em dezembro de 2018

                        Worst hotel I ever stayed.”

                        Front desk receptionist are unprofessional .even prior booking they took half an hour to hand over the key.till that we waited at reception area even after long tired journy .rooms are foul smelling ,no bathroom kit ,water bottle & cockroaches roaming inside the room.old cable TV with regional channels only, bathroom was dirty . I have booked for 3 adult & one children with one extra bed .charges paid for that but after lot of follow up provided extra mattress only. Disappointed to book hotel from Agoda.

                        Avaliado a 29 dezembro 2018

                        Dear guest, Greetings for the day, Thanks a lot for your valuable stay with us, Please apology for the inconvenience case if any happened during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next visit Hope to get back to you here in your next visit too. Thanks again Regards Management

                        Respondeu 31 dezembro 2018
                        Hotel Mass
                        2,4
                        SUNIL, Índia
                        Família com criança pequena
                        Estadia de 1 noite em outubro de 2018

                        WORST HOTEL IN THE WORLD”

                        My full money is wasted for a group of 22 . Lift is in bad condition. Ac not working. Room not clean, Toilet sheet not washed. breakfast was pathetic. No hot water in bathroom. Alcohol smell all over the hotel. -----in one line, never book this hotel.

                        Avaliado a 22 outubro 2018

                        Dear guest, Greetings for the day, thanks a lot for your valuable stay with us, Please apology for the inconvenience case if any happened to you during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next day Hope to get back to you here in your next visit too. Thanks again Regards Management

                        Respondeu 05 novembro 2018
                        Hotel Mass
                        5,2
                        Hari, Índia
                        Viajantes Individuais
                        Estadia de 1 noite em setembro de 2018

                        Beware of online booking at this hotel.”

                        This hotel is located quite adjacent to the bus stand, and the beach is a few minutes walk from the hotel. Now this hotel has a really awful staff, the reason I will elaborate below. During weekends when there is heavy rush of travelers to Pondicherry, the hotel's can actually make a quite a lot of money by direct booking at their desk. So they try all kind of tricks to deny rooms booked through online sites. I was told that this hotel doesn't have AC rooms, on further questioning he said the AC is not working at present. I was told to contact the agoda support team to reassign a new hotel nearby. And there was no response from the Agoda support team. Thankfully being a frequent traveler I had expected some foul play beforehand & had booked a different hotel before itself. Mind u, none of the telephone numbers given on the hotel website actually works. So, 1. Don't book a hotel if you can't contact them and confirm 2. Be careful booking on weekends at Pondycherry

                        Avaliado a 01 outubro 2018

                        Dear guest, Greetings for the day, thanks a lot for your valuable stay with us, Please apology for the inconvinice case if any happened to you during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next day Hope to get back to you here in your next visit too. Thanks again Regards Management

                        Respondeu 09 outubro 2018
                        Hotel Mass
                        3,6
                        Mullaivalavan, Índia
                        Família com criança pequena
                        Estadia de 1 noite em agosto de 2018

                        Very Worst Stay of my Life”

                        We booked 5 rooms. Except the room size, there is no good thing to say. 1) Rooms are full of cockroaches even inside the Refrigerator too 2) No hot water in bathrooms, after complaining they offered a Immersion type Water Heater which is not working. Most importantly when I checked whether the water is getting hot, I got heavy electric shock and some how saved my life as I touched the water with swift move 3) Toilets are very ugly 4) Very poor Air conditioning 5) TVs are not working 6) Telephones are not working, we need to go down to the reception every time for everything 7) We booked an extra bed which they offered only at 11:30pm 8) Sofas are broken 9) Pillows are very nasty including pillow covers 10) No lights in the corridor & stinking with Alcohol & Cigarette smell 11) Only 1 lift is working that is also very small & slow 12) Rooms were allotted to us only after waiting for 2+ hours 13) Very few items in breakfast. There are still more to complain, but space is not enough.

                        Avaliado a 09 agosto 2018

                        Dear guest, Greetings for the day, thanks a lot for your valuable stay with us, Please apology for the inconvinice case if any happened to you during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next day Hope to get back to you here in your next visit too. Thanks again Regards Management

                        Respondeu 20 agosto 2018
                        Hotel Mass
                        12
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