Hotel Maya

138, Jalan Ampang, KLCC, Kuala Lumpur, Malásia, 198, 50450
Hotel Maya
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Suite Deluxe Hotel Maya
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8,1
Excelente
19.8% este mês
/10
( 7985 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,8
Excelente
Avaliação da localização
Localização excelente - no centro da cidade
Estacionamento
GRÁTIS
  • Torres Petronas410 m
  • Centro Comercial Suria KLCC500 m
  • Kuala Lumpur City Centre (centro da cidade)560 m
  • Aquaria KLCC820 m
  • Pavilion Kuala Lumpur1,23 km
  • Rua Petaling1,93 km
  • Templo Sri Maha Mariamman2,14 km
  • Templo Thean Hou4,69 km
  • Centro Comercial Mid Valley Mega Mall5,63 km
  • Grutas Batu9,6 km
  • Destaques e avaliações

    5-star Hotel
    Wi-Fi gratuito
    2019

    Não deixe escapar!

    7 viajantes estão a ver esta propriedade neste momento | 6 viajantes reservaram hoje.

    Excecional reputação
    84% recomendariam a um amigo
    Pequeno-almoço fantástico
    83% menções positivas
    Conforto excelente
    Avaliado com 8,2 pelo conforto
    Excelente serviço
    Avaliado com 8,2 pelo serviço
    • Transporte público a 330 m

    • Transfer do aeroporto

    • Câmbio monetário

    • Wi-Fi grátis nos quartos

    • Jacuzzi

    Mais barato do que 94% das propriedades em Kuala Lumpur nas últimas 24 horasComparado com 16 430 propriedades em Kuala Lumpur para várias datas
    Qualidade-preço8,0
    Avaliação da localização8,8
    Aeroporto mais próximoAeroporto de Sultan Abdul Aziz Shah (SZB)
    Distância até ao aeroporto17,4 km

    Quartos disponíveis em Hotel Maya

    8,2
    Excelente
    Conforto e qualidade do quarto
    Apartamento executivo (Executive Apartment)
    Apartamento executivo (Executive Apartment)
    ...
    • Tamanho: 146 m²
    • Vista: Cidade
    • 1 cama King-size & 1 cama Q...
    Selecione as datas para ver os preços
    Estúdio Twin (Studio Twin)
    Estúdio Twin (Studio Twin)
    ...
    • Tamanho: 34 m²
    • Vista: Cidade
    • 1 cama de casal
    Selecione as datas para ver os preços
    Pacote Serenity para 2 Pessoas - Suite Deluxe (Serenity Package for 2 people - Deluxe Suite)
    Pacote Serenity para 2 Pessoas - Suite Deluxe (Serenity Package for 2 people - Deluxe Suite)
    ...
    • Tamanho: 67 m²
    • 1 cama King-size
    Selecione as datas para ver os preços
    Junior Suite
    Junior Suite
    ...
    • Tamanho: 45 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Estúdio King (Studio King)
    Estúdio King (Studio King)
    ...
    • Tamanho: 34 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Suite Deluxe (Deluxe Suite)
    Suite Deluxe (Deluxe Suite)
    ...
    • Tamanho: 67 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Pacote Serenity para 2 Pessoas - Estúdio  (Serenity Package for 2 people - Studio )
    Pacote Serenity para 2 Pessoas - Estúdio (Serenity Package for 2 people - Studio )
    ...
    • Tamanho: 34 m²
    • 1 cama King-size ou 2 camas...
    Selecione as datas para ver os preços
    Quarto + Buffet de Almoço Japonês ao Sábado - Suite Deluxe (Room + Saturday Japanese Lunch Buffet - Deluxe Suite)
    Quarto + Buffet de Almoço Japonês ao Sábado - Suite Deluxe (Room + Saturday Japanese Lunch Buffet - Deluxe Suite)
    ...
    • Tamanho: 67 m²
    • Duche e banheira
    • 1 cama King-size
    Selecione as datas para ver os preços
    Pacote Serenity para 2 Pessoas - Suite Júnior (Serenity Package for 2 people - Junior Suite)
    Pacote Serenity para 2 Pessoas - Suite Júnior (Serenity Package for 2 people - Junior Suite)
    ...
    • Tamanho: 45 m²
    • 1 cama King-size
    Selecione as datas para ver os preços
    Quarto + Buffet de Almoço Japonês ao Sábado - Estúdio (Room + Saturday Japanese Lunch Buffet - Studio)
    Quarto + Buffet de Almoço Japonês ao Sábado - Estúdio (Room + Saturday Japanese Lunch Buffet - Studio)
    ...
    • Tamanho: 34 m²
    • Duche e banheira
    • 1 cama King-size
    Selecione as datas para ver os preços
    Ranking da propriedade|Comparado com 16 430 propriedades em Kuala Lumpur
    Ver todas as classificações
    Avaliação da localização
    8.8/10
    Avaliação do conforto do quarto
    8.2/10
    Tamanho do quarto
    65 sqm.
    Avaliação do serviço
    8.2/10
    Melhor que
    99
    %
    das propriedades em Kuala Lumpur
    Melhor que
    99
    %
    das propriedades em Kuala Lumpur
    Maior que
    99
    %
    das propriedades em Kuala Lumpur
    Melhor que
    98
    %
    das propriedades em Kuala Lumpur
    Oferta para Membros Agoda: até 30% de desconto!

    Se entrar na sua conta os preços descem!

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    Como é a propriedade

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    Caraterísticas mais comentadas

    Pequeno-almoço
    475 comentários
    Piscina
    275 comentários
    Serviço de limpeza
    255 comentários
    Vista
    160 comentários

    O que oferecem

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    Distâncias e informações essenciais

    As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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    Refeições

    Opções de pequeno-almoço

    Asiática
    Halal
    Vegetariana

    Restaurantes no local

    Ramah Tamah
    Culinária:Internacional
    Menu:Bufê
    Still Waters
    Culinária:Chinesa, Japonesa, Marisco
    Menu:Bufê
    Maya Brasserie
    Culinária:Chinesa, Europeia, Internacional
    Menu:Bufê, À carta

    O que existe nas proximidades

    As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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    Opiniões sobre Hotel Maya de hóspedes reais

    Avaliação geral
    8,1
    Excelente
    Com base em 7985 opiniões
    Fornecido por hóspedes verificados de
    Comentários de Agoda (6829)Comentários de Booking.com (1156)
    Avaliação na Agoda8,2
    /
    10
    Excelente
    19.8% este mês
    Limpeza8,1
    Instalações7,7
    Localização8,8
    Qualidade e conforto do quarto8,2
    Atendimento8,2
    Qualidade-preço8,0
    Avaliação acima da média em Kuala Lumpur
    Avaliação
    9+ Excecional (1578)
    8-9 Excelente (1254)
    7-8 Muito Bom (1243)
    6-7 Bom (563)
    <6 Abaixo das expetativas (573)
    Altura do ano
    Mar. - Mai. (1228)
    Jun. - Ago. (1506)
    Set. - Nov. (1142)
    Dez. - Fev. (1335)
    Todos os tipos de viajantes (6829)
    Todos os tipos de quartos
    Todos os idiomas

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    A mostrar 5211 opiniões de hóspedes verificados
    12345
    8,0
    Excelente
    Miguel, Portugal
    Casal
    Estadia de 2 noites em junho de 2011

    Bom Hotel”

    Quarto bom boa localização e bom pequeno almoço

    Gostámos do hotel está a 5 minutos das Torres Petronas, onde tem um grande centro comercial. Tem tambem o posto de informações turísticas em frente, a paragem do hop on hop off é mesmo em frente do hotel. Está perto dos restaurantes com animação nocturna que fica numa rua paralela ao hotel. O pequeno almoço do hotel é bom. A vista do nosso quarto era excelente, tinha as torres mesmo em frente. Há uma varanda no hotel, que é uma delícia, especialmente à noite para tomar uma bebida e disfrutar da maravilhosa vista.

    Avaliado a 29 junho 2011
    7,7
    Muito bom
    Pedro, Portugal
    Casal
    Estadia de 2 noites em fevereiro de 2010

    Hotel Maya - Kuala Lumpur”

    A localização do hotel é fantástica, muito perto das Petronas Twin Towers. O design do quarto, da piscina, e da sala de refeições. O interior é amplo.
    Tive que trocar de quarto, pois o primeiro não estava muito limpo. E mesmo o segundo também não estava bem. As refeições podiam ser melhoradas.

    Informo que, de um modo geral, gostei muito de ficar neste hotel. Fica num edifício que não é muito recente, mas tem espaços amplos e com um design muito agradável e único, especialmente os quartos. Os empregados do hotel foram muito prestáveis, durante o dia e durante a noite, e as indicações dada foram bastante úteis. O ponto forte do hotel é a sua localização, mas o spa, com a piscina e o ginásio também são uma mais-valia.

    Avaliado a 23 fevereiro 2010
    6,0
    Ana, Portugal
    Grupo
    Estadia de 1 noite em setembro de 2009

    Hotel KL”

    Muito bom!!! Bom peq almoco, bom quarto e casa de banho!!
    o ar condicionado do quarto muito frio, podia estar estragdo e nao deu para ajustar!!

    Um bom hotel, que fica mesmo em frente das torres petronas. Serve um ptimo pequeno almoco, e os empregados sao excepcionais. Tem transfer do aeroporto. O quarto e muito bom, assim como todas as instalacoes do hotel. Tem uma boa localizacao, e nao e muito caro. A vista para as torres petronas tambem e excepcional, vale a poena ficar no hotel Maya!

    Avaliado a 11 outubro 2009
    6,0
    Pedro
    Grupo
    Estúdio King
    Estadia de 5 noites em outubro de 2019

    Acima da média”

    Conhecer Malásia

    Avaliado a 07 novembro 2019

    Dear Pedro Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. We have taken note on your comments and will further improve in our service delivery as part of our assurance for a continuous effort to provide our guest a memorable experience. Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future. Yours sincerely, Teekay Goh General Manager

    Respondeu 08 novembro 2019
    Hotel Maya
    10,0
    Excecional
    Karen, Arménia
    Viajantes em Negócios
    Estúdio Twin
    Estadia de 2 noites em julho de 2019

    Really Cool”

    I really like this hotel, i even don't know why. Everything was excellent, cleanliness and staff and its not expansive, but when i telling that i really like and don't know why, is something that can not explain, rooms were some like in a movie, maybe because of forms of windows or details in interior design. Anyways it was cool.

    Avaliado a 25 julho 2019

    Dear Karen It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly appreciated. We would like to assure you that we will relay your comments to the team which will definitely motivate them further. Once again, thank you so very very much for staying at the Hotel Maya KLCC and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur! Yours sincerely, Teekay Goh General Manager

    Respondeu 26 julho 2019
    Hotel Maya
    4,0
    Lee, Reino Unido
    Viajantes Individuais
    Junior Suite
    Estadia de 2 noites em julho de 2019

    Not Five Star!”

    Location fantastic two minutes walk from Petronas, but apart from that no good. As others have said check in took about half an hour even though there was no one else checking in. No minibar, no room service after eleven. Could get food sent but not drinks. Lounge access with our suite but had to pay for everything so no point. Only one member of staff spoke English. After room was cleaned they only left one bath towel and no hand towels. Definitely nowhere near five star.

    Avaliado a 25 julho 2019

    Dear Valued Guest, We thank you very much for your review. Please accept our sincere apology for the in-convenience caused which result your decision. If there is anywhere we can improve with, please do not hesitate to share it with us. You can be assured that we will take every corrective actions for the shortfall. Please allow us another opportunity to refresh and renew your experience with us again. Warmest regards, Teekay Goh General Manager

    Respondeu 26 julho 2019
    Hotel Maya
    6,0
    Quah, Malásia
    Viajantes em Negócios
    Estúdio King
    Estadia de 3 noites em junho de 2019

    Poor Housekeeping”

    My room was not being cleaned or tidy up despite i came back to the room during late evening. Not my first experience. So beware when you need to stay more than 1 night. Reason given to me was because their hotel was fully booked a night before my 2nd day stay, thus higher priority of housekeeping was given to those rooms that required new chekc in. but come on, it was 7pm ++ whne i came back to room & realised it was still the same mess as when i left early in the morning.

    Avaliado a 24 julho 2019

    Dear Quah We thank you very much for your review. Please accept our sincere apology for the in-convenience caused which result your decision. If there is anywhere we can improve with, please do not hesitate to share it with us. You can be assured that we will take every corrective actions for the shortfall. Please allow us another opportunity to refresh and renew your experience with us again. Warmest regards, Teekay Goh General Manager

    Respondeu 26 julho 2019
    Hotel Maya
    6,0
    Quah, Malásia
    Viajantes em Negócios
    Estúdio King
    Estadia de 2 noites em julho de 2019

    Broken tiles ”

    Due to the ages of this hotel, you may need to get prepared for some "expected" broken parts here & there. when you checked in your room. this time i experienced broken tiles that cut my feets. Not a big wound though. Housekeepings was not done even when i came back room aorund late evening.

    Avaliado a 24 julho 2019

    Dear Quah We thank you very much for your review. Please accept our sincere apology for the in-convenience caused which result your decision. If there is anywhere we can improve with, please do not hesitate to share it with us. You can be assured that we will take every corrective actions for the shortfall. Please allow us another opportunity to refresh and renew your experience with us again. Warmest regards, Teekay Goh General Manager

    Respondeu 26 julho 2019
    Hotel Maya
    8,4
    Excelente
    Daniel, Malásia
    Família com criança pequena
    Junior Suite
    Estadia de 1 noite em julho de 2019

    Excelente”

    Value for money.

    Avaliado a 25 julho 2019

    Dear Daniel We would like to thank you for choosing Hotel Maya KLCC as your preferred accommodation during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you back soon to Hotel Maya KLCC on one of you leisure or business trips to Kuala Lumpur. Warmest regards, Teekay Goh General Manager

    Respondeu 26 julho 2019
    Hotel Maya
    8,4
    Excelente
    noppadol, Tailândia
    Viajantes em Negócios
    Estadia de 4 noites em outubro de 2018

    location”

    a bit far from the place for dinner

    Avaliado a 24 julho 2019

    Dear Khun Noppadol Greetings from Hotel Maya Kuala Lumpur! Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

    Respondeu 25 julho 2019
    Hotel Maya
    8,4
    Excelente
    setiawan, Indonésia
    Casal
    Estúdio King
    Estadia de 1 noite em julho de 2019

    getting old.”

    used to stay here many years ago. but this hotel is getting old. maybe need refurbishment. also the new hotel W block KLCC Tower view. But location is great. you can walk to KLCC tower in less than 10 minutes. Breakfast buffet is OK.

    Avaliado a 11 julho 2019

    Dear Mr Setiawan, Thank you for choosing Hotel Maya Kuala Lumpur as your preferred accommodation. We appreciate your constructive comment and would like to apologize to you for the shortfall. We will continue to define and improve in our service delivery and hope one day you will return to experience the improvement. Once again, thank you for staying with us and we look forward welcoming you back in near future. Yours sincerely, Dayana Anuar – Front Office Manager

    Respondeu 15 julho 2019
    Hotel Maya
    8,4
    Excelente
    Tim, Austrália
    Casal
    Estúdio King
    Estadia de 3 noites em junho de 2019

    What's with the glass partition?”

    I'd be happy to stay here again if not for the glass partition (with a thin curtain) between the ensuite and bedroom. When I use the toilet at night, the light filtering through the thin curtain wakes my wife up and vice versa when she uses the toilet at night. The ensuite and bedroom should be separated by a wall or at least a thick curtain that blocks out the light. Also, the exterior glass panel is not properly sound-proofed. We can hear traffic noise (esp motorbikes) from Level 22!

    Avaliado a 30 junho 2019

    Dear Mr Tim, Thank you for staying with us during your recent visit to Kuala Lumpur. In regards of your comment about the glass partition, all of our Studio rooms category design are the same except for Deluxe rooms category. However, we have taken note on your comments and will further improve in our service delivery as part of our assurance for a continues effort to provide our guest a memorable experience. Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future. Warmest Regards, Dayana Anuar Front Office Manager

    Respondeu 01 julho 2019
    Hotel Maya
    4,4
    Li, Singapura
    Casal
    Junior Suite
    Estadia de 4 noites em abril de 2019

    Aceitável”

    We are charged with tourist tax! Though the agoda is under me as singaporean, we wanted to register the hotel room under my malaysian husband name. This is NOT allowed. Very inflexible as we had done so before with other hotel like The Majestic Hotel and even in JB; KSL hotel. The pool looks great until we visited it, surrounding area had a lot of bird's shit. So disgusting ! Best is there is no housekeeping on Friday; until now we wondered why is that so.

    Avaliado a 17 julho 2019

    Dear Ms Li, Thank you for your review and I am very sorry that we did not live up to your expectations during your recent stay with us. I would like to apologize for the instance when the reception was not readily to assist you with the tourism tax as it involved local tax law which we need to adhere. We are still finding ways to rectify the beautiful birds flying into the building and leaving their markings, such as netting. Meanwhile, we have put up a cover on top of the pool as temporary protection. As for the housekeeping service, please allow me to investigate. Once again, our sincere apologies. Please allow us another opportunity to refresh and renew your experience with us again. Yours sincerely, Teekay Goh General Manager

    Respondeu 24 julho 2019
    Hotel Maya
    10,0
    Excecional
    Nurul, Malásia
    Família com criança
    Estúdio King
    Estadia de 1 noite em março de 2019

    Just love it!i used to stay here with my parent and family,their staff so friendly and helpfull !”

    We used to come here every year!and definitely will continue do that my parents just luv it!their staff super duper cool and friendly. I cant remember their manager on duty that day,they doing some maintenance for pool,kids get excited but because we have to wait they treat us like king!tq so much guys see u very soon will drop and stay again definitely!

    Avaliado a 17 julho 2019

    Dear Ms Nurul, Many thanks for posting the perfect score review following your stay with us Hotel Maya Kuala Lumpur. We are delighted to know about your stay was such a success and hopefully we will have the pleasure to welcome you back to our Hotel in the not too distant future. Warmest regards, Dayana Anuar - Front Office Manager

    Respondeu 19 julho 2019
    Hotel Maya
    10,0
    Excecional
    noor, Singapura
    Grupo
    Junior Suite
    Estadia de 2 noites em junho de 2019

    Clean spacious”

    Breakfast was good. Spread is already. Room clean. Housekeeping and room service were prompt ! Impressive. Thanks Mr Joshua for the slice cake delivered to room 1605 on 22june. Appreciate the gesture. Check in was breeze process. The two guys ToTo and his partner... Very accommodating and friendly.

    Avaliado a 25 junho 2019

    Dear Noor We would like to thank you for choosing Hotel Maya KLCC as your preferred accommodation during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you back soon to Hotel Maya KLCC on one of you leisure or business trips to Kuala Lumpur. Warmest regards, Teekay Goh General Manager

    Respondeu 25 junho 2019
    Hotel Maya
    8,4
    Excelente
    Liew, Malásia
    Família com criança pequena
    Estadia de 1 noite em junho de 2019

    Good and polite staff”

    Second time visit to this hotel and this time with my family. During check-in the front office Malay staff still remembered me even though it had been some time when I first stayed with this hotel. He was very polite and greeted to me and he still remembered all my preference. Really appreciated him! A thumbs up to him! I quite enjoyed with the restaurant and the facilities of the hotel. Nice breakfast and the restaurant staffs were very attentive. However, the swimming pool is only designed for adult. No kid swim pool therefore my kid was unable to enjoy it. Too bad for him. The hotel location is very strategic and close to KLCC by walking distance. Felt tired after shopping can come back to hotel very easily. Highly recommended!

    Avaliado a 08 junho 2019

    Dear Liew It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly appreciated. We would like to assure you that we will relay your comments to the team which will definitely motivate them further. Once again, thank you so very very much for staying at the Hotel Maya KLCC and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur! Yours sincerely, Teekay Goh General Manager

    Respondeu 10 junho 2019
    Hotel Maya
    10,0
    Excecional
    Yee, Malásia
    Grupo
    Junior Suite
    Estadia de 1 noite em junho de 2019

    Great stay and Convenient location ”

    The room was big and nice. They free upgrade my room during check in. 5 stars hotel with affordable price. Location near the lrt and mrt. Staffs was friendly and well trained. Recommend to have a stay in this hotel during your KL trip.

    Avaliado a 07 junho 2019

    Dear Yee Greetings from Hotel Maya Kuala Lumpur! Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya KLCC. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

    Respondeu 10 junho 2019
    Hotel Maya
    8,4
    Excelente
    Mirul, Singapura
    Casal
    Estúdio King
    Estadia de 3 noites em abril de 2019

    Stay spoiled by one of the hotel guests”

    The stay in this hotel was fantastic. Though the twin towers were not seen from my room (1111), we enjoyed every single minute. Although its not the hotel's fault, one of the hotel guests complained against us for misbehaving while in the pool. Sounds pathetic but that guy really spoiled our entire short getaway. Overall, the hotel deserves a two thumbs up!!

    Avaliado a 08 maio 2019

    Dear Mirul Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. We have taken note on your comments and will further improve in our service delivery as part of our assurance for a continuous effort to provide our guest a memorable experience. Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future. Yours sincerely, Teekay Goh General Manager

    Respondeu 08 maio 2019
    Hotel Maya
    8,0
    Excelente
    Lazaro, Filipinas
    Viajantes Individuais
    Estúdio King
    Estadia de 2 noites em abril de 2019

    Great Location, Great Value for Money”

    The hotel is close to everywhere. City skyline view, quiet and the staff were friendly. Although, most of them do not speak English. A little suggestion for them to understand you, is to use google translate, it helped me a lot. When I got in the hotel, the first room where i was supposed to stay was nice, but when i took a bath, the tub wouldn't drain, so, I called housekeeping to have it checked until i decided to just ask for a transfer. I was transferred immediately without questions. That's how smooth this hotel is. On the other room, there was no foot towel, I called the front desk but they couldn't understand what i was asking for. Luckily for me, I had sticky notes handy, I used google translate and wrote in malay language all my requests and they fulfilled them. Thank you for a wonderful stay!

    Avaliado a 07 maio 2019

    Dear Lazaro Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. We have taken note on your comments and will further improve in our service delivery as part of our assurance for a continuous effort to provide our guest a memorable experience. Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future. Yours sincerely, Teekay Goh General Manager

    Respondeu 08 maio 2019
    Hotel Maya
    5,6
    Qistina, Malásia
    Família com criança pequena
    Estúdio King
    Estadia de 2 noites em julho de 2019

    Terrible hospitality by the front desk. Lack of staff.”

    The security guard cum bellboy cum everything deserves a promotion and a pay rise - superstar employee. The valet and the one manning the station seriously lacks courtesy and need not be there. 2/10 for “service”. Brings shame to Malaysian hospitality.

    Avaliado a 09 julho 2019

    Dear Ms Qistina, Greetings from Hotel Maya Kuala Lumpur! Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. Your compliments on our associate's efforts, especially to Mani Kumar, for going the extra mile are greatly appreciated. We would like to assure you that we will relay your comments to the team which will definitely motivate them further. We have taken note on your specific comment made pertaining on valet service, we will be sure to forward your feedback to the relevant personnel in an effort to improve the service level and the experiences for not just yourself but all of our guests. Once again, thank you for taking the time to share your experiences with us. We hoped that you will still continue to support Hotel Maya for your future visits here to Kuala Lumpur. Yours sincerely, Dayana Anuar – Front Office Manager

    Respondeu 12 julho 2019
    Hotel Maya
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    Hotel Maya
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    • Localização excelente
    • Torres Petronas
    • LRT Train Station - Kampung Baru fica a 0.33 km