Friendly family owner ! ”

Overall this homestay was good, rooms are big and clean, is just that the bed is a bit too hard. Not to mention the owner are very very kind ! They are very willing to show us the way around Hualien and also did share us their travel experience overseas! The homestay located right opposite a shopping mall, family mart and besides it are self service dobi and a breakfast shop.

Bad experience ”

When we arrived 12.45, door was opened but nobody around. We waited for more than 45 minutes and I called the owners. They came back & told us the room is not ready. As such, We went out to the nearest eating place for lunch & retuned only night time 8pm. The next day we went out earlier for Sight seeing and retuned to Homestay after 12.15pm. The owner Husband seated in the living hall & told us off furiously we have passed the check-out time at 11am. In addition he has been waited for us for 1 hour plus & haven eaten his lunch! The cleaner has gone and as a result we have to pay for additional charges of TWD400. Well, it wasn’t the TWD400 but what we were very pissed off was the day we arrived, we waited for 1 hour plus and owners came back later as if like we must wait for them. On the hand, on check-out day, the owners waited for us - it was our fault and he could shouted on us furiously! This is worst experience of my entire life during holidays! The owner Both Husband & Wife we’re appeared to be very nice but subsequently you were see the real face! All the time the Homestay constantly nobody around. When you needed anything, just self -service. Do note that, if you have big luggages and old parents. Those rooms at 3rd floor will be a problem. The owner when check-out payment I told them my settlement through Agoda and my credit card shown it has been debited but they insisted collect cash from me. Both Husband and wife loudly told me off they have been working with Agoda and that was the arrangement. I requested for cash receipt in the event a dispute. However, the Husband told me off loudly that if no double charges, I have to gave them rate 10 on Agoda for our stay !! This was the blow to me and I kept it since I am in foreign land, we do not Want to argue with them. We paid the additional charges of TWD400 and took our luggage’s and left. Honestly, the fee for hotel and homestay was that much difference. Furthermore, for hotel anytime u

Great Stay”

The staff were extremely friendly and the hospitality of the place was exceptional. The facilities provided were also excellent (with microwaves and tea facilities). However, the place does look slightly dated and the place is slightly dark, but otherwise it’s a wonderful place to stay in.

Nice but”

The place and atmosphere make people feel comfortable to stay. However, there are insects bite our hands and legs, although not every bed has the same problem. No lift provided for those getting higher room but it only has two levels.

Friendly Boutique Hotel with Great Location”

The rooms are very spacious, quiet, comfortable and clean. The room also quit large in area. The bed was very comfortable. Staff is very friendly to guide u to looking some delicious food around the hotel and the best place must be visit at hualian. Nice experience and have a great night in this hotel. High Recommend to Malaysia Visitor.

Very nice! Highly recommended!”

The owners are really helpful and friendly. They take the initiative to introduce the good food and where to go in Hualien. The room is really spacious and modern and clean! I love it so much! The best homestay I have ever been to in Taiwan.

Spacious room, friendly owner”

It's a homestay with the owner and kids living in. Overall is great, with the owner being informative and suggesting us to go with carpool from Hualien to Kenting at a super low price. (definitely worth the try.) But, if you are carrying huge luggage, I will not recommend this stay, as you will have to carry it up to level 3 for 2-4pax room. the 6pax room is located at level 2. the steps are long.

love the room design”

we love the hostel.. opposite is a mall.. a good location room is clean,spacious and bed is comfy.. only there is no lift. please reconsider if you bring eldery overall is good.. the owner is friendly

I love the spring water in room!”

taking bath with hot spring water is just the best！ one surprise for my family as the owner provided us breakfast which was actually not included for our stay. Homemade-style breakfast, simple but nice. we rented bicycle to walk around the city center, feeling great and happy! Highly recommended

Very nice, big and clean room with friendly hosts”

Fantastic! My family and I had a great time here. Clean, big and nicely decorated room for 4 of us, with comfortable beds. The hosts, Jane and family were very friendly and helpful. They recommended nice places to eat in Hualien. Will introduce this place to friends and family.

Amazing stay”

We had a great stay at 5FM homestay, even after we changed our plans twice to stay longer our host was so helpful with finding us places to stay, helping out with our travel plans to the south, showing us restaurants, couldn't have asked for a better host!!!

Feeling lucky to staty at Hualien 5FM Homestay”

Hotel owners are quite warm and really care about visitors; Love the local Mashu and restaurants recommended; The driver recommended is also quite satisfactory. All in all, I'm quite satisfied with my stay in the hotel.

Excecional”

Room is spacious and clean. Value for money.

Excecional”

The staff were friendly. Location was great. Everything was great. Check in a little bit late for 30 minutes n they still wait for us

The best homestay ever! with nicest people!”

the family running the homestay was so nice and friendly which made our taiwan trip an unforgettable experience!will certainly choose them next time in taiwan !

Muito bom”

Overall acceptable

Value for money and very friendly owner”

Great value for money, room is very clean but a little old room.

Value for money”

Got upgraded to an 8-man room from our 4-man room booking. Female owner was very informative and motherly. Location very near to a shopping mall.

Good location ”

Good location

Owner is friendly and helpful”

Owner is very friendly and sharing a lot of information with us. Happy a great talk with her.