InterContinental Hanoi Westlake
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King Bed Overwater Panoramic View InterContinental Hanoi Westlake
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8,4
Excelente
/10
( 2085 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,0
Excelente
Avaliação da localização
Localização excelente - 2,3 quilómetros do centro da cidade
Estacionamento
GRÁTIS
  • West Lake1,09 km
  • Mausoléu de Ho Chi Minh2,49 km
  • Pagode One Pillar2,58 km
  • Museu de Belas Artes do Vietname3,19 km
  • Quarteirão Antigo3,23 km
  • Templo de Literatura3,35 km
  • Catedral de São José (Nha Tho Lon)3,79 km
  • Museu de Etnologia do Vietname3,87 km
  • Lago Hoan Kiem3,93 km
  • Prisão Hoa Lo3,98 km
  • 5-star Hotel
    Wi-Fi gratuito

    InterContinental Hanoi Westlake

    5 Tu Hoa, Distrito Tay Ho, Hanói, Vietnam - NO MAPA
    Excecional reputação
    90% recomendariam a um amigo
    Excelente limpeza
    Avaliado com 8,8 pela limpeza
    Pequeno-almoço fantástico
    87% menções positivas
    Excelente avaliação - Instalações
    Avaliado com 8,7 pelas instalações
    • Transfer do aeroporto

    • Wi-Fi grátis nos quartos

    • Câmbio monetário

    • Sauna

    • Banho turco

    Mais barato do que 93% das propriedades em Hanói nas últimas 24 horasComparado com 8096 propriedades em Hanói para várias datas
    Qualidade-preço8,2
    Distância até ao centro da cidade3.0 Km
    Avaliação da localização8,0
    Aeroporto mais próximoAeroporto Gia Lam (VVGL)
    Distância até ao aeroporto6,3 km

    Quartos disponíveis em InterContinental Hanoi Westlake

    8,5
    Excelente
    Conforto e qualidade do quarto
    King Bed Grand Westlake Suite
    King Bed Grand Westlake Suite
    ...
    • Tamanho: 80 m²
    • Vista: Lago
    • 1 cama King-size
    Selecione as datas para ver os preços
    King Bed Overwater Pavilion
    King Bed Overwater Pavilion
    ...
    • Tamanho: 43 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Quarto Club (Club)
    Quarto Club (Club)
    ...
    • Tamanho: 43 m²
    • Vista: Cidade
    • 1 cama de casal
    Selecione as datas para ver os preços
    King Bed Lotus Suite
    King Bed Lotus Suite
    ...
    • Tamanho: 60 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Twin Bed Overwater Pavilion
    Twin Bed Overwater Pavilion
    ...
    • Tamanho: 43 m²
    • Varanda/terraço
    • 1 cama individual
    Selecione as datas para ver os preços
    Quarto Superior (Superior Room)
    Quarto Superior (Superior Room)
    ...
    • Tamanho: 43 m²
    • Vista: Cidade
    • 2 camas individuais ou 1 ca...
    Selecione as datas para ver os preços
    2 Camas Individuais Superior (Superior Twin bed)
    2 Camas Individuais Superior (Superior Twin bed)
    ...
    • Tamanho: 43 m²
    • Vista: Cidade
    • 2 camas individuais
    Selecione as datas para ver os preços
    Twin Bed Overwater Panoramic View Room
    Twin Bed Overwater Panoramic View Room
    ...
    • Tamanho: 43 m²
    • Vista: Lago
    • 1 cama individual
    Selecione as datas para ver os preços
    Twin Bed Deluxe Panoramic View
    Twin Bed Deluxe Panoramic View
    ...
    • Tamanho: 43 m²
    • Vista: Lago
    • 1 cama individual
    Selecione as datas para ver os preços
    King Bed Overwater Panoramic View
    King Bed Overwater Panoramic View
    ...
    • Tamanho: 43 m²
    • Vista: Lago
    • 1 cama King-size
    Selecione as datas para ver os preços
    Ranking da propriedade|Comparado com 8096 propriedades em Hanói
    Ver todas as classificações
    Avaliação do conforto do quarto
    8.5/10
    Avaliação da limpeza
    8.8/10
    Tamanho do quarto
    33 sqm.
    Avaliação do serviço
    8.7/10
    Melhor que
    99
    %
    das propriedades em Hanói
    Melhor que
    98
    %
    das propriedades em Hanói
    Maior que
    98
    %
    das propriedades em Hanói
    Melhor que
    96
    %
    das propriedades em Hanói
    Oferta para Membros Agoda: até 30% de desconto!

    Se entrar na sua conta os preços descem!

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    Como é a propriedade

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    Caraterísticas mais comentadas

    Pequeno-almoço
    61 comentários
    Refeições
    37 comentários
    Vista
    37 comentários
    Piscina
    28 comentários

    O que oferecem

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    Refeições

    Restaurantes no local

    Cafe du lac
    Culinária:Asiática, Internacional, Vietnamita
    Menu:Bufê, À carta
    Saigon Restaurant
    Culinária:Vietnamita
    Menu:Bufê
    Milan Restaurant
    Culinária:Italiana
    Menu:Bufê

    O que existe nas proximidades

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    Opiniões sobre InterContinental Hanoi Westlake de hóspedes reais

    Avaliação geral
    8,4
    Excelente
    Com base em 2085 opiniões
    8,8Limpeza
    8,7Instalações
    8,7Atendimento
    Comentários de Agoda (1439)Comentários de Booking.com (646)
    Avaliação na Agoda8,4
    /
    10
    Limpeza8,8
    Instalações8,7
    Localização8,0
    Qualidade e conforto do quarto8,5
    Atendimento8,7
    Qualidade-preço8,2
    Avaliação acima da média em Hanói
    Avaliação
    9+ Excecional (394)
    8-9 Excelente (231)
    7-8 Muito Bom (256)
    6-7 Bom (98)
    <6 Abaixo das expetativas (86)
    Altura do ano
    Mar. - Mai. (253)
    Jun. - Ago. (307)
    Set. - Nov. (240)
    Dez. - Fev. (265)
    Todos os tipos de viajantes (1439)
    Todos os tipos de quartos
    Todos os idiomas

    Ver comentários que mencionam 

    A mostrar 1065 opiniões de hóspedes verificados
    12345
    9,3
    Excecional
    Marta, Portugal
    Casal
    King Bed Overwater Pavilion
    Estadia de 1 noite em outubro de 2014

    Muito bom.”

    conforto do quarto, comida e bar.

    A estadia neste hotel foi óptima, o quarto era muito confortável e limpo, o sunset bar é óptimo, o spa também.

    Avaliado a 18 dezembro 2014
    8,8
    Excelente
    Michael, Vietnam
    Casal
    King Bed Overwater Pavilion
    Estadia de 2 noites em junho de 2019

    Two Day Hanoi Hang Out”

    We really liked the hotel. All was awesome. Lake view is so relaxing. Breakfast was anything you wanted and lots of it. The honey display was the best. So nice.

    Avaliado a 06 julho 2019
    8,8
    Excelente
    DAI-HSUAN, Singapura
    Grupo
    Quarto Superior
    Estadia de 1 noite em abril de 2019

    Expected InterCon Value”

    Nice environment expected intercon value, however needs to grab to places not much is around.

    Avaliado a 04 julho 2019
    8,8
    Excelente
    Chompoonuch, Tailândia
    Casal
    King Bed Overwater Pavilion
    Estadia de 1 noite em dezembro de 2018

    Big Room with small lake view”

    The room is huge and facilities and services are great. However, for the price paid we are expected for the lake to be so huge but it feels like a big pond. If you wish to have great service and rooms here it is, but if you want lake view, it is just a big pond.

    Avaliado a 21 junho 2019
    8,8
    Excelente
    Ivan, Singapura
    Viajantes em Negócios
    Quarto Superior
    Estadia de 2 noites em março de 2018

    Business Trip”

    PROs: Excellent for business trip. Hotel staffs are friendly, helpful and speaks good english. Rooms are well equipprd and the view is awesome. Cons: Some distance from the old quarters or tourist area. But grabcar is easily available, just avoid the peak hours so as not to get stuck in traffic. Overall an excellent hotel and very accommodating staffs!

    Avaliado a 22 março 2018
    9,6
    Excecional
    Elana, Estados Unidos da América
    Grupo
    Quarto Superior
    Estadia de 1 noite em dezembro de 2017

    Wow amazing hotel”

    Wow this hotel is great. It's situated right on the lake, with some buildings built on stilts over the lake. We got upgraded to a room in the main building with a balcony overlooking the lake and the other buildings. Beautiful view. The beds were soft and comfortable, something I appreciated as many hotels have hard beds. The hotel is farther from the old city but taxis are cheap so it's not a problem to get there and back. I would highly recommend this hotel if you visit Hanoi.

    Avaliado a 09 janeiro 2018

    Dear Elana, We would like to thank you for staying at InterContinental Hanoi Westlake and sharing your valuable comment. It is the overwater location with spectacular lake view - the unique selling point that we are proud of. We are glad to know that you you had a good time at our hotel, and hope to welcome you back really soon. From Hotel Reservation Team,

    Respondeu 22 janeiro 2018
    InterContinental Hanoi Westlake
    10,0
    Excecional
    lurdes, Japão
    Família com criança
    Quarto Superior
    Estadia de 4 noites em dezembro de 2017

    This hotel is a gem. ”

    Tucked away from the hustle n bustle of Hanoi traffic. Instantly feel peace when u enter. The breakfast was really good. Croissants made on premise , fresh from the oven. I requested for some spinach on the side with my omelette and the staff took so much effort to find spinach for me. They have a yoga studio there, as a yoga instructor I needed time out on my mat alone, I spent at least 2 hours on my mat with no interruptions. The sunset there, is to die for. Everything about this hotel is magical. Have stayed at many five stars n six stars hotel before but this one stands one. Highly recommend it.

    Avaliado a 21 dezembro 2017

    Dear Lurdes, Thank you for staying at InterContinental Hanoi Westlake and sharing your precious feedback on Agoda. We are really motivated by your comment, and happy to know that you had an enjoyable stay. We hope to have the chance to welcome you back soon in the future. From Hotel Reservation Team,

    Respondeu 22 janeiro 2018
    InterContinental Hanoi Westlake
    8,4
    Excelente
    Weng, Singapura
    Viajantes Individuais
    King Bed Overwater Pavilion
    Estadia de 3 noites em dezembro de 2017

    Peaceful haven”

    Everything is splendid except for: 1. Mosquitoes are quite rampant on the balcony which prevented me from enjoying the view o bf he balcony 2. No night curtain which means putting up with sunlight streaming into the room at early hours each morning.

    Avaliado a 06 dezembro 2017
    9,6
    Excecional
    Gerald, Singapura
    Casal
    Quarto Club
    Estadia de 5 noites em junho de 2017

    Excellent stay at the club room at the Intercontinental Westlake”

    The stay was amazing. The service, from the moment we stepped into the hotel, was outstanding. We were ushered to the club lounge for welcome drinks while we were checked in. We were upgraded from a club room to an overwater suite. And we had free canapes everyday from 5-7pm with free flow of wine. Made for a very boozy evening everyday. The rooms were spacious, clean, and very comfortable, and the general service was minimalist (read in a very very positive way, as I feel that the keystone of a good hotel is one where the staff arent in your face until you would like them to be). The only issue (which really has nothing to do with the hotel) is the fact that the usual transport providers like grab and uber dont mark out the entrance of the hotel accurately. As such, a number of our hired cars missed the entrance completely. Small issue. Overall, 10/10 would recommend.

    Avaliado a 13 junho 2017
    10,0
    Excecional
    Toan, Estados Unidos da América
    Casal
    King Bed Overwater Pavilion
    Estadia de 3 noites em junho de 2017

    Best hotel if you like quiet place.”

    We got the king bed on the water. The view from the pavilion is amazing and so beautiful. The nights and mornings are just so quiet and away from the normal traffic noise. The room is just right on the water. Breakfast is so great with so many variety of foods. The service is also excellent and the staff there are so attentive. Very well trained staff. My favorite part? The freshly baked croissants straight from the oven going around the tables for samplings. The only thing that we think could be improved during our stay is the Sunset bar. The attending staff did not want to open the section (tables) near the water and asked all the guests to stay under the roof because "...it was going to rain" despite the blue sky. I definitely think they just did not want to open additional tables unless the bar is getting crowded. This probably is the most beautiful hotel that I ever stay in. My overall impression is this is an excellent hotel if you don't mind being out of the central location but taxi is always available just outside. Definitely will go back especially during the Fall. I imagine with the cool weather and the slight breeze, it would be an unbelievable experience.

    Avaliado a 13 junho 2017
    9,2
    Excecional
    bruce, Nova Zelândia
    Casal
    Quarto Club
    Estadia de 1 noite em março de 2017

    Fantastic service”

    The staff at Intercontinental Westlake were excellent, from check in, to meal service, club lounge and check out...I thought the staff at Metropole Hanoi were the best but I think the staff here might even be better!

    Avaliado a 28 março 2017
    10,0
    Excecional
    Mai, Vietnam
    Casal
    King Bed Overwater Pavilion
    Estadia de 1 noite em maio de 2016

    Great panoramic lake view”

    I booked a room on a pavilion and I were given one with panoramic view over the lake. It was great experience to us, enjoying our time there with nice breakfast as well. Amidst the crowded city, this is really a peaceful, quiet place to enjoy our holiday.

    Avaliado a 09 maio 2016
    10,0
    Excecional
    Kerri, Austrália
    Casal
    King Bed Overwater Pavilion
    Estadia de 1 noite em março de 2015

    Wow!”

    Design of Hotel, Overwater, Comfort

    Lovely, Amazing, Wow! Loved our room, clean and comfortable. Overwater was great. We ordered room service, the food was good quality. Staff are friendly and helpful. Really liked being taken to our room in the golf carts. Good choice of food in restaurants. Beautiful at night.

    Avaliado a 11 maio 2015
    8,0
    Excelente
    SHASIREKHA, Singapura
    Casal
    King Bed Overwater Pavilion
    Estadia de 1 noite em janeiro de 2015

    Good stay”

    Sunset Bar, The View, Different experience

    I love my stay at the hotel. We choose this because of the room over the westlake. But the room has lots of mosquitoes that could be because of the lake so Management can do something about this. The place and view was good. Staffs were friendly. I love the view from the sunset bar. Its a safe hotel to book. The spa offered by the hotel is very pricey.

    Avaliado a 22 janeiro 2015
    8,0
    Excelente
    Kamphol, Tailândia
    Viajantes em Negócios
    Quarto Superior
    Estadia de 2 noites em julho de 2014

    Super nice spa and bar”

    the hotel was very nice as well as their staffs. They have a good spa and louge

    The room's balcony face to the lake. you can see the fishean sails their boat while you sit back and relex. they also have a very good Spa. My room was far from the Lobby but yet you can call the Golf cart anytime.

    Avaliado a 15 dezembro 2014
    10,0
    Excecional
    Azizi, Malásia
    Família com criança
    Estadia de 3 noites em novembro de 2014

    Superb lakeside hotel”

    Location, food and value for money

    we had a wonderful three night stay at this new hotel. The check in and out was fast and the staff were excellent. We were transferred to our rooms on a buggy with our luggages. The rooms were large and connected. Our rooms were over the water of the westlake and the views were pretty amazing. Breakfast spread was excellent with all the local and western food to choose from. We will definitely stay there again if we are in Hanoi.

    Avaliado a 03 dezembro 2014
    8,0
    Excelente
    DOMINIC, Alemanha
    Casal
    King Bed Overwater Pavilion
    Estadia de 1 noite em outubro de 2014

    Great hotel with a nice view”

    Spacious rooms, great out side bar, good location

    It was a very nice stay. The room was spacious and clean and we had a fantastic view from the balcony to the river. The stuff is friendly and the out side bar is great! I really enjoyed my time in the hotel. One minus point. I had to signed up to a free membership of IHG in order to receive free internet in my room. Now I am getting everyday advertisement from the hotel group.

    Avaliado a 20 outubro 2014
    9,7
    Excecional
    Paul, Austrália
    Casal
    Quarto Club
    Estadia de 3 noites em outubro de 2014

    Westlake Resort”

    Lake, facilities and food

    We had 3 nights booked as part of a week long holiday in Vietnam. Very happy with the decision to book both the Hotel and opt for the Club room and associated benefits. The resort is a short taxi from the old quarter...not walking distance but feels like a resort with the size and feel of the facility and its location on the largest lake in town. A drink from the sunset bar during our final evening and over looking the lake was very relaxing and a great view. Rooms are set up either in the main block or actually over water. We had an overwater room which was 5 star feel, reasonable size and with small balcony. Staff were really attentive and the restaurants in the place are first class. On site is also a well equipped spa and they have an ATM and tour office. With the club room we got access to the lounge for free drinks and canapes...this was well received and the food was nearly enough (was on one occasion) for us to forgo our dinner plans and retire... Its a little away from the noise and hubbub of the rest of town...recommended if you want to have that resort feel and escape from various trips into the seething heat of Hanoi.

    Avaliado a 20 outubro 2014
    8,3
    Excelente
    Damien, Singapura
    Casal
    Twin Bed Overwater Pavilion
    Estadia de 4 noites em setembro de 2014

    Respite from the hustle”

    Hotel grounds, facilities and staff

    Stayed in an overwater pavilion for 4 nights. the hotel grounds is impressive with a very well-equipped gym with near new machines. All in all, it was a good experience save for a few kinks: 1. Room - pretty spartan for an Intercontinental in my opinion. Had the basic amenities but there's an 'empty' feel to it. Prob just me 2. Pool: closed at 6pm? That's a pretty weird timing. Be good to be able to dip in the waters after a day out The staff, on the other hand, were outstanding with their knowledge of Hanoi and amiable nature.

    Avaliado a 10 setembro 2014
    9,3
    Excecional
    Sebastian, Suécia
    Viajantes em Negócios
    Quarto Superior
    Estadia de 1 noite em agosto de 2014

    Nice lakeside Hotel”

    Breakfast, staff and room size

    I arrived in The night, The staff was very friendly and explained Where Everything was. The room size was Big and TOP notch. There was a Big balchony with tables facing The lake which would be perfect for a glass of wine in The evening. The Gym was also very good and Open 24 hours! I also loved The breakfast with all The fruits and good stuff!! This is a great Hotel! Loved it!

    Avaliado a 07 agosto 2014
    12345

    Opiniões sobre InterContinental Hanoi Westlake de hóspedes reais

    Avaliação geral
    8,4
    Excelente
    Com base em 2085 opiniões
    8,8Limpeza
    8,7Instalações
    8,7Atendimento
    Comentários de Agoda (1439)Comentários de Booking.com (646)
    Avaliação na Agoda8,4
    /
    10
    Limpeza8,8
    Instalações8,7
    Localização8,0
    Qualidade e conforto do quarto8,5
    Atendimento8,7
    Qualidade-preço8,2
    Avaliação acima da média em Hanói
    Avaliação
    9+ Excecional (394)
    8-9 Excelente (231)
    7-8 Muito Bom (256)
    6-7 Bom (98)
    <6 Abaixo das expetativas (86)
    Altura do ano
    Mar. - Mai. (253)
    Jun. - Ago. (307)
    Set. - Nov. (240)
    Dez. - Fev. (265)
    Todos os tipos de viajantes (1439)
    Todos os tipos de quartos
    Todos os idiomas

    Ver comentários que mencionam 

    A mostrar 1065 opiniões de hóspedes verificados
    12345
    9,3
    Excecional
    Marta, Portugal
    Casal
    King Bed Overwater Pavilion
    Estadia de 1 noite em outubro de 2014

    Muito bom.”

    conforto do quarto, comida e bar.

    A estadia neste hotel foi óptima, o quarto era muito confortável e limpo, o sunset bar é óptimo, o spa também.

    Avaliado a 18 dezembro 2014
    8,8
    Excelente
    Michael, Vietnam
    Casal
    King Bed Overwater Pavilion
    Estadia de 2 noites em junho de 2019

    Two Day Hanoi Hang Out”

    We really liked the hotel. All was awesome. Lake view is so relaxing. Breakfast was anything you wanted and lots of it. The honey display was the best. So nice.

    Avaliado a 06 julho 2019
    8,8
    Excelente
    DAI-HSUAN, Singapura
    Grupo
    Quarto Superior
    Estadia de 1 noite em abril de 2019

    Expected InterCon Value”

    Nice environment expected intercon value, however needs to grab to places not much is around.

    Avaliado a 04 julho 2019
    8,8
    Excelente
    Chompoonuch, Tailândia
    Casal
    King Bed Overwater Pavilion
    Estadia de 1 noite em dezembro de 2018

    Big Room with small lake view”

    The room is huge and facilities and services are great. However, for the price paid we are expected for the lake to be so huge but it feels like a big pond. If you wish to have great service and rooms here it is, but if you want lake view, it is just a big pond.

    Avaliado a 21 junho 2019
    8,8
    Excelente
    Ivan, Singapura
    Viajantes em Negócios
    Quarto Superior
    Estadia de 2 noites em março de 2018

    Business Trip”

    PROs: Excellent for business trip. Hotel staffs are friendly, helpful and speaks good english. Rooms are well equipprd and the view is awesome. Cons: Some distance from the old quarters or tourist area. But grabcar is easily available, just avoid the peak hours so as not to get stuck in traffic. Overall an excellent hotel and very accommodating staffs!

    Avaliado a 22 março 2018
    9,6
    Excecional
    Elana, Estados Unidos da América
    Grupo
    Quarto Superior
    Estadia de 1 noite em dezembro de 2017

    Wow amazing hotel”

    Wow this hotel is great. It's situated right on the lake, with some buildings built on stilts over the lake. We got upgraded to a room in the main building with a balcony overlooking the lake and the other buildings. Beautiful view. The beds were soft and comfortable, something I appreciated as many hotels have hard beds. The hotel is farther from the old city but taxis are cheap so it's not a problem to get there and back. I would highly recommend this hotel if you visit Hanoi.

    Avaliado a 09 janeiro 2018

    Dear Elana, We would like to thank you for staying at InterContinental Hanoi Westlake and sharing your valuable comment. It is the overwater location with spectacular lake view - the unique selling point that we are proud of. We are glad to know that you you had a good time at our hotel, and hope to welcome you back really soon. From Hotel Reservation Team,

    Respondeu 22 janeiro 2018
    InterContinental Hanoi Westlake
    10,0
    Excecional
    lurdes, Japão
    Família com criança
    Quarto Superior
    Estadia de 4 noites em dezembro de 2017

    This hotel is a gem. ”

    Tucked away from the hustle n bustle of Hanoi traffic. Instantly feel peace when u enter. The breakfast was really good. Croissants made on premise , fresh from the oven. I requested for some spinach on the side with my omelette and the staff took so much effort to find spinach for me. They have a yoga studio there, as a yoga instructor I needed time out on my mat alone, I spent at least 2 hours on my mat with no interruptions. The sunset there, is to die for. Everything about this hotel is magical. Have stayed at many five stars n six stars hotel before but this one stands one. Highly recommend it.

    Avaliado a 21 dezembro 2017

    Dear Lurdes, Thank you for staying at InterContinental Hanoi Westlake and sharing your precious feedback on Agoda. We are really motivated by your comment, and happy to know that you had an enjoyable stay. We hope to have the chance to welcome you back soon in the future. From Hotel Reservation Team,

    Respondeu 22 janeiro 2018
    InterContinental Hanoi Westlake
    8,4
    Excelente
    Weng, Singapura
    Viajantes Individuais
    King Bed Overwater Pavilion
    Estadia de 3 noites em dezembro de 2017

    Peaceful haven”

    Everything is splendid except for: 1. Mosquitoes are quite rampant on the balcony which prevented me from enjoying the view o bf he balcony 2. No night curtain which means putting up with sunlight streaming into the room at early hours each morning.

    Avaliado a 06 dezembro 2017
    9,6
    Excecional
    Gerald, Singapura
    Casal
    Quarto Club
    Estadia de 5 noites em junho de 2017

    Excellent stay at the club room at the Intercontinental Westlake”

    The stay was amazing. The service, from the moment we stepped into the hotel, was outstanding. We were ushered to the club lounge for welcome drinks while we were checked in. We were upgraded from a club room to an overwater suite. And we had free canapes everyday from 5-7pm with free flow of wine. Made for a very boozy evening everyday. The rooms were spacious, clean, and very comfortable, and the general service was minimalist (read in a very very positive way, as I feel that the keystone of a good hotel is one where the staff arent in your face until you would like them to be). The only issue (which really has nothing to do with the hotel) is the fact that the usual transport providers like grab and uber dont mark out the entrance of the hotel accurately. As such, a number of our hired cars missed the entrance completely. Small issue. Overall, 10/10 would recommend.

    Avaliado a 13 junho 2017
    10,0
    Excecional
    Toan, Estados Unidos da América
    Casal
    King Bed Overwater Pavilion
    Estadia de 3 noites em junho de 2017

    Best hotel if you like quiet place.”

    We got the king bed on the water. The view from the pavilion is amazing and so beautiful. The nights and mornings are just so quiet and away from the normal traffic noise. The room is just right on the water. Breakfast is so great with so many variety of foods. The service is also excellent and the staff there are so attentive. Very well trained staff. My favorite part? The freshly baked croissants straight from the oven going around the tables for samplings. The only thing that we think could be improved during our stay is the Sunset bar. The attending staff did not want to open the section (tables) near the water and asked all the guests to stay under the roof because "...it was going to rain" despite the blue sky. I definitely think they just did not want to open additional tables unless the bar is getting crowded. This probably is the most beautiful hotel that I ever stay in. My overall impression is this is an excellent hotel if you don't mind being out of the central location but taxi is always available just outside. Definitely will go back especially during the Fall. I imagine with the cool weather and the slight breeze, it would be an unbelievable experience.

    Avaliado a 13 junho 2017
    9,2
    Excecional
    bruce, Nova Zelândia
    Casal
    Quarto Club
    Estadia de 1 noite em março de 2017

    Fantastic service”

    The staff at Intercontinental Westlake were excellent, from check in, to meal service, club lounge and check out...I thought the staff at Metropole Hanoi were the best but I think the staff here might even be better!

    Avaliado a 28 março 2017
    10,0
    Excecional
    Mai, Vietnam
    Casal
    King Bed Overwater Pavilion
    Estadia de 1 noite em maio de 2016

    Great panoramic lake view”

    I booked a room on a pavilion and I were given one with panoramic view over the lake. It was great experience to us, enjoying our time there with nice breakfast as well. Amidst the crowded city, this is really a peaceful, quiet place to enjoy our holiday.

    Avaliado a 09 maio 2016
    10,0
    Excecional
    Kerri, Austrália
    Casal
    King Bed Overwater Pavilion
    Estadia de 1 noite em março de 2015

    Wow!”

    Design of Hotel, Overwater, Comfort

    Lovely, Amazing, Wow! Loved our room, clean and comfortable. Overwater was great. We ordered room service, the food was good quality. Staff are friendly and helpful. Really liked being taken to our room in the golf carts. Good choice of food in restaurants. Beautiful at night.

    Avaliado a 11 maio 2015
    8,0
    Excelente
    SHASIREKHA, Singapura
    Casal
    King Bed Overwater Pavilion
    Estadia de 1 noite em janeiro de 2015

    Good stay”

    Sunset Bar, The View, Different experience

    I love my stay at the hotel. We choose this because of the room over the westlake. But the room has lots of mosquitoes that could be because of the lake so Management can do something about this. The place and view was good. Staffs were friendly. I love the view from the sunset bar. Its a safe hotel to book. The spa offered by the hotel is very pricey.

    Avaliado a 22 janeiro 2015
    8,0
    Excelente
    Kamphol, Tailândia
    Viajantes em Negócios
    Quarto Superior
    Estadia de 2 noites em julho de 2014

    Super nice spa and bar”

    the hotel was very nice as well as their staffs. They have a good spa and louge

    The room's balcony face to the lake. you can see the fishean sails their boat while you sit back and relex. they also have a very good Spa. My room was far from the Lobby but yet you can call the Golf cart anytime.

    Avaliado a 15 dezembro 2014
    10,0
    Excecional
    Azizi, Malásia
    Família com criança
    Estadia de 3 noites em novembro de 2014

    Superb lakeside hotel”

    Location, food and value for money

    we had a wonderful three night stay at this new hotel. The check in and out was fast and the staff were excellent. We were transferred to our rooms on a buggy with our luggages. The rooms were large and connected. Our rooms were over the water of the westlake and the views were pretty amazing. Breakfast spread was excellent with all the local and western food to choose from. We will definitely stay there again if we are in Hanoi.

    Avaliado a 03 dezembro 2014
    8,0
    Excelente
    DOMINIC, Alemanha
    Casal
    King Bed Overwater Pavilion
    Estadia de 1 noite em outubro de 2014

    Great hotel with a nice view”

    Spacious rooms, great out side bar, good location

    It was a very nice stay. The room was spacious and clean and we had a fantastic view from the balcony to the river. The stuff is friendly and the out side bar is great! I really enjoyed my time in the hotel. One minus point. I had to signed up to a free membership of IHG in order to receive free internet in my room. Now I am getting everyday advertisement from the hotel group.

    Avaliado a 20 outubro 2014
    9,7
    Excecional
    Paul, Austrália
    Casal
    Quarto Club
    Estadia de 3 noites em outubro de 2014

    Westlake Resort”

    Lake, facilities and food

    We had 3 nights booked as part of a week long holiday in Vietnam. Very happy with the decision to book both the Hotel and opt for the Club room and associated benefits. The resort is a short taxi from the old quarter...not walking distance but feels like a resort with the size and feel of the facility and its location on the largest lake in town. A drink from the sunset bar during our final evening and over looking the lake was very relaxing and a great view. Rooms are set up either in the main block or actually over water. We had an overwater room which was 5 star feel, reasonable size and with small balcony. Staff were really attentive and the restaurants in the place are first class. On site is also a well equipped spa and they have an ATM and tour office. With the club room we got access to the lounge for free drinks and canapes...this was well received and the food was nearly enough (was on one occasion) for us to forgo our dinner plans and retire... Its a little away from the noise and hubbub of the rest of town...recommended if you want to have that resort feel and escape from various trips into the seething heat of Hanoi.

    Avaliado a 20 outubro 2014
    8,3
    Excelente
    Damien, Singapura
    Casal
    Twin Bed Overwater Pavilion
    Estadia de 4 noites em setembro de 2014

    Respite from the hustle”

    Hotel grounds, facilities and staff

    Stayed in an overwater pavilion for 4 nights. the hotel grounds is impressive with a very well-equipped gym with near new machines. All in all, it was a good experience save for a few kinks: 1. Room - pretty spartan for an Intercontinental in my opinion. Had the basic amenities but there's an 'empty' feel to it. Prob just me 2. Pool: closed at 6pm? That's a pretty weird timing. Be good to be able to dip in the waters after a day out The staff, on the other hand, were outstanding with their knowledge of Hanoi and amiable nature.

    Avaliado a 10 setembro 2014
    9,3
    Excecional
    Sebastian, Suécia
    Viajantes em Negócios
    Quarto Superior
    Estadia de 1 noite em agosto de 2014

    Nice lakeside Hotel”

    Breakfast, staff and room size

    I arrived in The night, The staff was very friendly and explained Where Everything was. The room size was Big and TOP notch. There was a Big balchony with tables facing The lake which would be perfect for a glass of wine in The evening. The Gym was also very good and Open 24 hours! I also loved The breakfast with all The fruits and good stuff!! This is a great Hotel! Loved it!

    Avaliado a 07 agosto 2014
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